Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual page 49

Maintenance and Troubleshooting
Table 2-2. Error Codes–Continued
Error
Codes Description
1C06 BAD TTR:
Touch Tone Receiver failed the internal
Touch Tone Receiver Test and has
been busied out.
1C07 >= 50% of TTRs failed:
50% or more TTRs failed and have
been busied out.
1C08 BAD BOARDS IN SYSTEM:
At least one incompatibility problem of
type HER 0x1c05 detected. Turns on
CPU red LED.
2C01 T1 ACCESS VIOLATION:
T1 Services (Channels-Voice/Data)
programmed incorrectly.
2C02 BEARER CAPABILITY/
INCOMPATIBILITY:
A 64 kbps clear-channel data call was
routed to a facility that does not have
sufficient bandwidth to handle the call.
0801, CTI LINK DELETED:
and
A board renumber or slot restore
moved the CTI Link to an unacceptable
5801
port and the system has removed the
link.
Error Logs
2-8
Action
If TTR passes the next test, the system
automatically restores it.
Check the modules containing the TTRs. Try
to manually restore some TTRs. If necessary,
replace the modules.
Replace the 008 or 408MLX board with one of
another firmware vintage and retire this
permanent alarm manually.
Check facility provisioning and reprogram
channels appropriately for voice or data. If the
problem persists, contact the NSAC.
Verify that the ARS or UDP routing tables
route a data call to a DS1 facility. Check the
DS1 Type administration item for the specified
facility. If the programmed value is T1, the
caller must initiate a 56 kbps call. Check the
DS1 Suppression administration item for the
specified facility. If the programmed value is
AMI-ZCS, the caller must initiate a 56 kbps
call.
Check that the following are true:
The system is in Hybrid/PBX mode.
The link is on an 008 MLX or 408 MLX board.
The MLX board firmware vintage is not 29.
Board renumber has not moved the extension
to an operator position.
An MLX telephone is not connected to that
port.
Board renumber has not moved the MLX
extension to the system programming port.