Limited Warranty And Limitation Of Liability - Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual

Physical Security
You should always limit access to the system console (or attendant console) and supporting
documentation. The following are some recommendations:
Keep the system console and supporting documentation in an office that is secured with a
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changeable combination lock. Provide the combination only to those individuals having a real
need to enter the office.
Keep telephone wiring closets and equipment rooms locked.
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Keep telephone logs and printed reports in locations that only authorized personnel can enter.
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Design distributed reports so they do not reveal password or trunk access code information.
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Keep the voice messaging system Remote Maintenance Device turned off.
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Limiting Outcalling
When Outcalling is used to contact subscribers who are off-site, use the MERLIN MAGIX
Integrated System Allowed Lists and Disallowed Lists or Automatic Route Selection features to
minimize toll fraud.
If the Outcalling feature will not be used, outward restrict all voice messaging system ports. If
Outcalling will be used, ports not used for Outcalling should be Outward Restricted. Use Outward
Restriction, Toll Restrictions, Allowed Lists, Disallowed Lists and Facility Restrictions Levels, as
appropriate, to minimize the possibility of toll fraud.

Limited Warranty and Limitation of Liability

Avaya Inc. warrants to you, the customer, that your MERLIN MAGIX Integrated System will be in
good working order on the date Avaya or its authorized reseller delivers or installs the system,
whichever is later ("Warranty Date"). If you notify Avaya or its authorized reseller within one year of
the Warranty Date that your system is not in good working order, Avaya will, without charge to you,
repair or replace, at its option, the system components that are not in good working order. Repair
or replacement parts may be new or refurbished and will be provided on an exchange basis.
If you purchased your system directly from Avaya, Avaya will perform warranty repair in
accordance with the terms and conditions of the specific type of Avaya maintenance coverage you
selected. If you purchased your system from an Avaya-authorized reseller, contact your reseller for
the details of the maintenance plan applicable to your system.
The following will not be deemed to impair the good working order of the system, and Avaya will
not be responsible under the limited warranty for damages resulting from:
Failure to follow Avaya's installation, operation, or maintenance instructions
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Unauthorized system modification, movement, or alteration
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Unauthorized use of common carrier communications services accessed through the system
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Customer Support Information
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Limited Warranty and Limitation of Liability
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