Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual page 107

Maintenance and Troubleshooting
Current Event
The Current Event reports error statistics for the 15-minute interval which is currently active.
Because intervals are not synchronized with the system clock, the Elapsed minutes line displays
the number of minutes that have elapsed for the current interval. The number of minutes reported
is rounded to the nearest minute and can be a value between zero and 15.
From your system programming console, use the following sequence to access the Current screen
(be sure to select the corresponding 100R INA or 100 DCD module slot number).
Procedure
→
Menu
Maintenance
You can refresh the Current screen by pressing Back and then pressing Current
again.
Interval Event
The Interval Event reports error statistics for a specific 15-minute interval from the past 24 hours.
There are 96 15-minute intervals in a 24-hour period segment. Interval one is the most current and
interval 96 is the oldest. From your system programming console, use the following sequence to
select an interval number from the Interval screen (be sure to select the corresponding 100R INA
or 100 DCD module slot number).
Procedure
→
Menu
Maintenance
→
Interval #
Invalid intervals have all zeroes for error data, but no visual indication is given to show
that the interval is not valid. You can use the Valid interval count on the 24-hour total
screen to determine which intervals are valid so as to distinguish how many intervals are
invalid.
Clear Error Events
The Clear Error Events causes error events for intervals, including the current interval, to be
cleared and reset to zero. If you select a slot containing a 100 DCD module, you can choose to
clear individual intervals or all intervals. If you select a slot containing a 100R INA module, you
may clear only all intervals.
From your system programming console, use the following sequence to access the Clear screen
(be sure to select the corresponding 100R INA or 100 DCD module slot number).
Procedure to Clear All Intervals
→
Menu
Maintenance
Module Problems
4-26
→ →
Slot Slot#
→ →
Slot Slot#
Enter
→ →
Slot Slot#
4
→ →
Enter Error Events
4
→ →
Enter Error Events
4
→ →
Enter Error Events
→
Current
→ →
Interval
→
Clear
4
4
4