Avaya MERLIN MAGIX Maintenance And Troubleshooting Manual page 58

Table 2-2. Error Codes–Continued
Error
Codes Description
8403
NO EXTERNAL RELEASE:
Communication problems between the
module and central office. Far end has
not disconnected within four minutes.
If this error occurs twice consecutively,
the trunk is busied-out automatically,
whether or not Automatic Maintenance-
Busy is enabled.
8404 ON HOOK BEFORE WINK:
Outbound dialing problems on tie
trunks. For a tie trunk with delay dial or
wink start, the far end of the network
interface went on-hook before the
handshake was completed.
8405 ON HOOK BEFORE READY:
Outbound dialing problems on tie
trunks. For a tie trunk with delay dial or
wink start, the far end of the network
interface went on-hook before the
guard time elapsed.
8406 INTERDIGIT TOO SHORT:
Inbound dialing problems on tie and
DID trunks.
8407 BAD UPDATE:
Communication problems occurred
between the processor and the
modules. Module may need to be
replaced.
8408 ROTARY RATE > 12PPS:
Inbound dialing problems on tie and
DID trunks.
8409 ROTARY RATE < 8PPS:
Inbound dialing problems on tie and
DID trunks.
Error Logs, Access Logs, and System Inventory
Action
Troubleshoot the far end of the network
interface to see if it is working and translated
properly. Troubleshoot for faulty cable.
If problem persists, troubleshoot the tie trunk
configuration. Troubleshoot the far end to see
if it is working and translated properly.
Troubleshoot for faulty cable. Replace the
module.
Troubleshoot the far end of the network
interface to see if it is working and translated
properly. Troubleshoot for wink start and faulty
cable. Troubleshoot the far end of the private
network. Replace the module.
Troubleshoot the far end of the network
interface to see if it is working and translated
properly. Troubleshoot for faulty cable.
Replace the module.
Turn the processor off and then on. Repeat
system programming procedure. If problem
persists, escalate to your technical support
organization.
Troubleshoot the far end of the network
interface to see if it is working and translated
properly. Troubleshoot for faulty cable.
Replace the module.
Troubleshoot the far end of the network
interface to see if it is working and translated
properly. Troubleshoot for faulty cable.
Replace the module.
Error Logs
2-17