Document Jams - Xerox ApeosPort-II 5010 User Manual

15 Problem Solving

Document Jams

If a document is jammed in the document feeder, the machine stops and displays
messages on the screen. Clear the document jam following the instructions, and then
load the document again on the document feeder.
1
Hold the front handle on the left
cover of the document feeder, to
open the left cover until it comes to
a stop.
Note
2
If the document is not caught in the
entry of the document feeder,
remove the document.
3
If the massage on the screen
15
instructs you to turn the wheel, turn
the green wheel to eject the
document upward.
Important • If the document is caught, do
4
If the message on the screen
instructs you to open the inner
cover, lift up the lever with the
green label attached, and open the
inner cover.
5
Turn the green wheel to eject the
document upward.
Important • If the document is caught, do
6
Close the inner cover, and then close the left cover until you hear it click into place.
7
If the document cannot be found, move up the document feeder gently, and remove
the document if it is there. Then close the document feeder.
528
• When you fully open the
cover, it enters a fixed
position. Open the cover
gently.
not pull it out forcibly. The
document could be damaged.
not pull it out forcibly. The
document could be damaged.