Xerox ApeosPort-II 5010 User Manual page 429

Symptom
The <Online> Is the interface cable
indicator does connected?
not light even
though you
instructed the
machine to print.
Is the computer's
environment correctly set?
Is the required interface
correctly set?
Paper is not fed Is the specified size of
from the Tray 5 paper loaded in the tray?
(Bypass).
"Printing" Did you power the client
appears even computer on after powering
though you did the machine on?
not instruct the
machine to print.
(With the parallel
interface used)
Unsatisfactory A probable cause is an
print quality. image defect.
Unable to print Non-standard fonts are
text correctly. used for printing.
(Text is garbled.)
The <Online> Data remains in machine
indicator lights or memory.
blinks, but the
machine does
not start printing.
Unable to insert Did you open a cover or turn
or remove a the power switch off during
paper tray. printing?
Cause
Turn the power switch off, unplug the
power cord from the power outlet, and
check the interface cable connection.
Refer to the Network Administrator Guide for
details.
Check the computer environment such as
print driver settings.
Check the status of the interface port.
Refer to the Network Administrator Guide for
details.
Follow the instructions displayed to load
the correct size of paper, and try again.
Refer to "Loading Paper in the Tray 5 (Bypass)"
(P.246).
Press the <Job Status> button to cancel
printing.
Note
Refer to "Checking Current/Pending Jobs"
(P.351).
Remedy the problem referring to "Image
Quality Trouble".
Refer to "Image Quality Trouble" (P.431).
Check the application or print driver
settings. If PostScript (optional) is being
used, attach HDD Extension Kit (optional)
to download the required fonts.
Cancel printing, or delete the remaining
data.
Refer to "Checking Current/Pending Jobs"
(P.351).
Do not forcibly insert or remove the paper
tray. Turn the power switch off. In a few
seconds, turn the power switch on. When
the machine is ready to receive data, insert
or remove the paper tray.
Machine Trouble
Remedy
• Before powering the machine on,
make sure that the computer
power has been on.
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