Paper Jams - Xerox ApeosPort-II 5010 User Manual

Paper Jams

If paper is jammed inside the machine, the machine stops and an alarm sounds. The
machine also display messages on the touch screen. Follow the instructions to remove
the jammed paper.
Gently remove the paper taking care not to tear it. If paper is torn while it is being
removed from the machine, make sure that you remove all the torn pieces.
If a paper jam message is displayed again after you have cleared the paper jam, paper
is probably jammed at another location. Clear this by following the message.
When you have finished clearing the paper jam, printing is automatically resumed from
the state before the paper jam occurred.
If a paper jam occurred during copying, press the <Start> button. Copying is then
resumed from the state before the paper jam occurred.
CAUTION
Do not attempt to remove a paper jammed deeply inside the product, particularly a
paper wrapped around a fuser or a heat roller. Otherwise, it may cause injuries or
burns. Switch off the product promptly and contact your local Fuji Xerox
representative.
This section describes how to clear paper jams at the following locations.
Refer to each section.
Paper Jams in Top Left Cover A .............................................................................................. 508
Paper Jam in Bottom Left Cover B .......................................................................................... 511
Paper Jams in Bottom Left Cover C......................................................................................... 512
Paper Jams in Top Cover E ...................................................................................................... 513
Paper Jams in the Duplex Kit ................................................................................................... 514
Paper Jams in Trays 1 to 4 ....................................................................................................... 515
Paper Jams in the Tandem Tray Module.................................................................................. 515
Paper Jams in Tray 5 (Bypass)................................................................................................. 516
Paper Jams in the B-Finisher.................................................................................................... 517
Paper Jams in the C-Finisher / C-Finisher with Booklet Maker .............................................. 518
Important • If a paper jam occurs and you pull out a paper tray without identifying the paper jam locaion,
• If a piece of paper remains inside the machine, a paper jam message will not disappear from
• Clear paper jams while the machine is on. If the power is turned off, all data stored in the
• Do not touch components inside the machine. This may cause print defects.
paper may be torn and remain inside the machine. This may cause machine malfunctions.
Identify where the paper jam occurred first.
the touch screen.
machine's memory will be erased.
Paper Jams
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