Xerox ApeosPort-II 5010 User Manual page 459

Category
Error Code
C P F S M O
016-576
016-577
016-578
016-579
016-580
016-581
016-582
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because it could not connect to the
FTP server.
[Remedy] Ensure that both the destination FTP server and the
machine are available for network communications, by
checking the following:
The IP address of the server is set correctly.
The network cables are plugged in securely.
O [Cause] Unable to connect to the FTP service of the destination
server.
[Remedy]Take one of the following actions:
Check if the FTP service of the server is activated.
Check if the FTP port number of the server is correctly
registered on the machine.
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature due to unsuccessful login to the FTP
server.
[Remedy] Check if the login name (user name) and password are
correct.
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because the scanned image could
not be saved in the FTP server after connection.
[Remedy] Check if the FTP server's save location is correct.
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because the file or folder name on the
FTP server could not be retrieved after connection.
[Remedy] Check the access privilege to the FTP server.
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because the suffix of the file or folder
name exceeded the limit after connection.
[Remedy] Change the file name, or change the destination folder on
the FTP server. Or, move or delete files from the
destination folder.
O [Cause] The machine failed to transfer data using [FTP] of the
[Scan to PC] feature because file creation was not
successful on the FTP server after connection.
[Remedy] Take one of the following actions:
Check if the specified file name can be used in the save
location.
Check if enough space is available in the save location.
Cause and Remedy
Error Code
15
457