Xerox ApeosPort-II 5010 User Manual page 488

15 Problem Solving
Error Code
C P F S M O
027-745
027-746
027-750
027-751
027-752
027-753
15
027-754
* If the error persists after following the listed solution, contact our Customer Support Center. The contact number is
printed on the label or card attached on the machine.
486
Category
O O [Cause]
[Remedy] Either register the address of the DNS server on the
O O [Cause]
[Remedy] Set up the correct port.
O [Cause]
[Remedy] Fax/print/iFax features are unavailable for scan
O [Cause]
[Remedy] Check the settings of the job flow.
O [Cause]
[Remedy] Take one of the following actions:
O [Cause]
[Remedy] For Cause 1) Have your System Administrator check the
O [Cause]
[Remedy] Check the DocuWorks and PDF signatures for both the
Cause and Remedy
The address of the DNS server has not been registered on
the machine.
machine, or set the address of the job template server with
its IP address.
The protocol settings on the job template pool server are
incorrect.
Attempted to give a fax/print/iFax command to the scan
document.
documents. Set the job flow correctly.
An error occurred during job flow processing.
A mandatory entry field is blank in the job flow.
Link mailboxes only to job flows that do not have
mandatory entry fields.
Set the default values to the mandatory fields of the job
flow.
1) Attempted to execute the service while the port
necessary for the job flow is either deactivated or disabled.
2) Attempted to execute a job flow to send e-mail using the
encryption or digital signature feature while S/MIME
communication is disabled.
port status.
For Cause 2)Enable S/MIME communication, or modify
the job flow so that e-mail is sent by not using the
encryption or digital signature feature.
The setting contents for [DocuWorks Signature] or [PDF
Signature] on the job flow are not appropriate.
system data settings (machine's current settings) and the
executed job flow settings. If these settings are not the
same, change either of them.