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Paper Feed Problems
This section includes:
•
Clearing Paper Jams or Misfeeds
•
Troubleshooting Paper Feed Problems
Clearing Paper Jams or Misfeeds
This section includes:
•
Clearing Paper Jams or Misfeeds from Tray 1
•
Clearing Paper Jams or Misfeeds from Tray 2
•
Clearing Paper Jams or Misfeeds in Tray 3 or 4
•
Clearing Paper Jams in the Duplex Unit
•
Clearing Paper Jams in the Fuser
•
Clearing Paper Jams in the Document Feeder
•
Clearing Paper Jams Behind the Right Side Door
•
Clearing a Paper Jam Behind the Control Panel
•
Clearing Paper Jams in the Finisher
•
Clearing Jammed Staples
To avoid damage, always remove misfed media gently, without tearing it. Try to remove the paper in
the direction that the paper would normally feed. Any piece of media left in the printer, whether large
or small, can obstruct the media path and cause further misfeeds. Do not reload media that has
misfed.
Note:
The image is not fixed on the media before the fusing process. Do not touch the printed
surface of the media when removing it. Unfused toner may stick to your hands. Make sure not to
spill any toner inside the printer.
Warning:
If you accidentally get toner on your clothes, lightly dust them off as best as you can. If
some toner remains on your clothes, use cool, not hot water, to rinse the toner off. If toner gets on
your skin, wash it off with cool water and a mild soap. If you get toner in your eyes, wash it out
immediately with cool water and consult a doctor.
Clearing Paper Jams or Misfeeds from Tray 1
1. Remove the media from Tray 1.
2. Fold up Tray 1.
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WorkCentre 6400 Multifunction Printer
Troubleshooting
181
User Guide
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Table of Contents
Troubleshooting
