NEC Univerge SV8100 Features And Specifications Manual page 136

Issue 13.0
To Log Out (for single or multiple agent log ins):
Multiline Terminal
 All AIC log ins become logged out.
1. Press the ACD LOG IN/LOG OUT key (Program 15-07-01 or SC 752:
2. Dial 1 to accept.
- OR -
Press Speaker and dial the AIC Log In service code (Program 11-13-08).
The ACD LOG IN/LOG OUT key goes out.

Single Line Telephone
 All AIC log ins become logged out.
1. Lift the handset.
2. Dial the AIC Log Out service code (Program 11-13-08).
- OR -
1. To log out of an ACD group without using AIC, lift the handset.
2. Dial the ACD Log Out service code 655 (Program 11-13-02).
Multiple Agent Log In:
To Log In:
Multiline Terminal
After already being logged in:
1. Press the ACD LOG IN/LOG OUT key (Program 15-07-01 or SC 752:
2. Dial 0 to cancel the log out option.
3. Dial the Agent Identity Code (AIC) (up to four digits).
The ACD LOG IN/LOG OUT key lights.

- OR -
Press Speaker and dial the AIC Log In service code (Program 11-13-08).
4. Dial the Agent Identity Code (AIC) (up to four digits).
The ACD Log In/Log Out key lights.

2 - 102
UNIVERGE SV8100
10).

10).

Automatic Call Distribution (ACD)