NEC Univerge SV8100 Features And Specifications Manual page 121

UNIVERGE SV8100
Program
Program Name
Number
11-13-12 Service Code Setup (for ACD) –
Change Agent ACD Group by
Supervisor
11-13-13 Service Code Setup (for ACD) –
ACD Agent Changing Own ACD
Group
11-17-01 ACD Group Pilot Number
15-07-01 Programmable Function Keys
15-08-01 Incoming Virtual Extension Ring
Tone Setup
15-09-01 Virtual Extension Ring
Assignment
Automatic Call Distribution (ACD)
Description/Comments
When using service code 669 to
change an agent ACD group, the
supervisor must enter a 2-digit
number for the group. For
example, to change to ACD group
4, the entry would be 669 04.
When this service code is used, an
ACD Agent can reassign
themselves to another ACD
Group.
Assign the ACD Master Number
for each ACD Group.
Assign functions to multiline
terminal line keys.
When an extension or a virtual
extension is assigned to the
function key on the key telephone,
select the ring tone when receiving
a call on that key.
For ACD CAR keys, only tone
pattern 1 (entry 0) can be used.
The remaining patterns are not
checked with this feature.
Assign the ringing options for an
extension Virtual Extension Key or
Virtual Extension Group Answer
Key, which is defined in Program
15-07. Make an assignment for
each Night Service Mode. There
are 256 Virtual Extension Ports.
Assigned Data
1
MLT
(default = 669)
MLT
(default = 670)
ACD Group Number:
01~64
ACD Group Pilot
Number:
Up to eight digits
(default not assigned)
Line Key 1~48
0~99 (Normal Function
Code 751 by default)

 
00 ~ 99
(Appearance Function
Code) (Service Code
752 by default)
0 = Tone Pattern 1
1 = Tone Pattern 2
2 = Tone Pattern 3
3 = Tone Pattern 4
4 = Incoming Ring
Tone Extension
5 = Tone Pattern 5
6 = Tone Pattern 6
7 = Tone Pattern 7
8 = Tone Pattern 8
(default = 0, Tone
Pattern 1)
Day Night/Mode: 1~8
Ringing:
0 = No Ringing
1 = Ring
(default = 0)
Issue 13.0
Level
2 3
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