Customer Support - Comtech EF Data SDM-650B Installation And Operation Manual

SDM-8000 Satellite Modem

Customer Support

Contact the EFData Customer Support Department for:
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An EFData Customer Support representative may be reached at:
EFData Corporation
Attention: Customer Support Department
2105 West 5th Place
Tempe, Arizona 85281 USA
(602) 968-0447 (Main EFData Number)
(602) 517-2444 (Customer Support Desk)
(602) 921-9012 FAX
or, E-Mail can be sent to the Customer Support Department at:
service@efdata.com
To return an EFData product (in-warranty and out-of-warranty) for repair or replacement:
1. Request a Return Material Authorization (RMA) number from the EFData
2. To ensure that the product is not damaged during shipping, pack the product in
3. Ship the product back to EFData. (Shipping charges should be prepaid.)
For more information regarding the warranty policies, refer to the disclaimer page
located behind the title page.
Rev. 5
Product support
Information on returning a product
Information on upgrading a product
Product training
Reporting comments or suggestions concerning manuals
Customer Support Department.
Be prepared to supply the Customer Support representative with the model
number, serial number, and a description of the problem.
its original shipping carton/packaging.
Preface
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