Preface; Customer Support - Comtech EF Data CDM-710 Installation And Operation Manual

CDM-710 Broadcast Satellite Modem

Preface

Customer Support

Contact the Comtech EF Data Customer Support Department for:
Product support or training
Reporting comments or suggestions concerning manuals
Information on upgrading or returning a product
A Customer Support representative may be reached at:
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
480.333.2200 (Main Comtech EF Data number)
480.333.4357 (Customer Support Desk)
480.333.2161 FAX
To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or replacement:
Contact
Customer Support representative with the model number, serial number, and a description
of the problem.
Request
Customer Support representative.
Pack the product in its original shipping carton/packaging to ensure that the product is not
damaged during shipping.
the product back to Comtech EF Data. (Shipping charges should be prepaid.)
Ship
the Comtech EF Data Customer Support Department. Be prepared to supply the
a Return Material Authorization (RMA) number from the Comtech EF Data
xi
Revision 9
MN/CDM710.IOM
Preface