Customer Support - Comtech EF Data SLM-7650 Installation And Operation Manual

SLM-7650 Satellite Modem
Preface

Customer Support

Contact the Comtech EF Data Customer Support Department for:
A Customer Support representative may be reached at:
or, E-Mail can be sent to the Customer Support Department at:
service@comtechEF Data.com
Contact us via the web at
1. To return a Comtech EF Data product (in-warranty and out-of-warranty) for
2. Request a Return Material Authorization (RMA) number from the Comtech EF
3. Be prepared to supply the Customer Support representative with the model
4. To ensure that the product is not damaged during shipping, pack the product in
5. Ship the product back to Comtech EF Data. (Shipping charges should be
For more information regarding the warranty policies referred to the Warranty Policy at
the end of this chapter.
• Product support or training
• Information on upgrading or returning a product
• Reporting comments or suggestions concerning manuals
Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA
(480) 333-2200 (Main Comtech EF Data Number)
(480) 333-4357 (Customer Support Desk)
(480) 333-2161 FAX
www.comtechEF
repair or replacement:
Data Customer Support Department.
number, serial number, and a description of the problem.
its original shipping carton/packaging.
prepaid.)
Data.com.
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