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Customers should contact their authorized maintenance provider for technical
support of their QLogic HBA products. QLogic-direct customers may contact QLogic
Technical Support; others will be redirected to their authorized maintenance
provider.
Visit the QLogic support Web site listed in
software updates.
C.1
Availability
QLogic Technical Support is available from 7:00 AM to 7:00 PM Central Standard
Time, Monday through Friday, excluding QLogic-observed holidays.
C.2
Training
QLogic offers certification training for the technical professional for both the
SANblade HBAs and the SANbox switches. From the training link at
www.qlogic.com, you may choose Electronic-Based Training or schedule an
intensive "hands-on" Certification course.
Technical Certification courses include installation, maintenance, and
troubleshooting QLogic SAN products. Upon demonstrating knowledge using live
equipment, QLogic awards a certificate identifying the student as a Certified
Professional. The training professionals at QLogic may be reached by email at
tech.training@qlogic.com.
C.3
Contact Information
Address:
Telephone:
Fax:
FS0054603-00 C
Appendix C
Technical Support
QLogic Corporation
6321 Bury Drive
Eden Prairie, Minnesota 55346
USA
+1 952-932-4040
+1 952-932-4018
section C.3
for the latest firmware and
C-1
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Troubleshooting
