12 – Troubleshooting
Tracing SANsurfer FC HBA Manager GUI and Agent Activity (Debug)
12.2
Tracing SANsurfer FC HBA Manager GUI and Agent Activity (Debug)
Additional information may be required to help troubleshoot SANsurfer FC HBA
Manager application problems. Once debug has been enabled following the steps
in this section, attempt to reproduce the problem so that SANsurfer FC HBA
Manager GUI and agent activity can be captured.
Use the following procedures to trace SANsurfer FC HBA Manager GUI and agent
activity (debug), as directed by technical support.
This section discusses:
Tracing SANsurfer FC HBA Manager GUI activity
■
Exporting or saving agent activity logs
■
12.2.1
Tracing SANsurfer FC HBA Manager GUI Activity
To trace SANsurfer FC HBA Manager GUI activity, do the following:
1. Edit the local.properties file, which is located where SANsurfer is installed.
Change the following two properties:
See figure 12-1
12-10
node.trace.level=900
node.trace.output.setlevelonly=false
for an example.
Figure 12-1. local.properties File (Example)
(see section 12.2.1)
(see section 12.2.2)
Q
FS0054603-00 C
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