Qlogic SANsurfer FC HBA Manager User Manual
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Qlogic SANsurfer FC HBA Manager User Manual

Qlogic SANsurfer FC HBA Manager User Manual

Management tool for qlogic fc and fcoe adapters
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SANsurfer FC HBA Manager

User's Guide
Management Tool for
QLogic FC and FCoE Adapters
SN0054651-00 B

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Summary of Contents for Qlogic SANsurfer FC HBA Manager

  • Page 1: Sansurfer Fc Hba Manager

    SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters SN0054651-00 B...

  • Page 2: Document Revision History

    QLogic Corporation reserves the right to change product specifications at any time without notice. Applications described in this document for any of these products are for illustrative purposes only. QLogic Corporation makes no representation nor warranty that such applications are suitable for the specified use without further testing or modification.
  • Page 3 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters Modified guide subtitle. Management Tool for QLogic FC and FCoE Adapt- Modified product overview and features descrip- 2 SANsurfer FC HBA Manager Overview, “Fea- tions. tures” on page 2-2 Added VMware ESX to the software requirements.
  • Page 4 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters Page iv SN0054651-00 B...

  • Page 5: Table Of Contents

    Table of Contents Introduction What’s in this Guide ......... . . Documentation Conventions .
  • Page 6 Supported QLogic HBAs ........
  • Page 7 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters Setting SANsurfer FC HBA Manager Security ..... . .
  • Page 8 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters Verifying that the HBA Driver is Installed ......
  • Page 9 Install SANsurfer: Novell NetWare Disk Selection ......5-14 5-13 Install SANsurfer: Default QLogic Failover Enable/Disable ....5-16 5-14 Install SANsurfer: Launch SANsurfer Application .
  • Page 10 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters 6-13 Shared Components Dialog Box ........

  • Page 11: Introduction

    6-12). This introductory section explains the typographic conventions used in this guide, lists related documents, specifies the intended audience, refers you to the QLogic license agreements, and provides technical support and contact information. The remainder of the user's guide contains the following sections and appendices:...

  • Page 12: Documentation Conventions

    1 – Introduction Documentation Conventions Section 6 Getting Started describes how to customize SANsurfer FC HBA Manager. It includes starting and exiting the SANsurfer FC HBA Manager user interface, getting help, setting security, and setting the options that activate each time you start SANsurfer FC HBA Manager. Section 7 Reports describes the report options and formats, and shows you how to generate and view reports.

  • Page 13: Related Documents

    SANsurfer -g path Press CTRL+SHIFT+T. Text in italics indicates emphasis, terms, document titles, or help topic titles. For example: For a complete listing of license agreements, refer to the QLogic Software End User License Agreement. For details, see Displaying HBA Information in the help system.

  • Page 14: Technical Support

    Customers should contact their authorized maintenance provider for technical support of their QLogic switch products. QLogic-direct customers may contact QLogic Technical Support; others will be redirected to their authorized maintenance provider. For the latest firmware and software updates, visit the QLogic support Web site listed in Contact Information.
  • Page 15 SANsurfer FC HBA Manager Overview QLogic SANsurfer FC HBA Manager is a collection of device drivers and GUI-based device management tools for configuring and managing QLogic Fibre Channel (FC) and Fibre Channel over Ethernet (FCoE) adapters. Note the following: SANsurfer FC HBA Manager allows control of heterogeneous environments...
  • Page 16 HBA asset and inventory management. SANsurfer FC HBA Manager allows you to connect to and disconnect from local and remote hosts. It also provides information about connected hosts and their attached QLogic HBAs with connected storage devices. Also, the current SAN configuration is rendered in an easy-to-view two-dimensional drawing for a specific host.

  • Page 17: Sansurfer Fc Hba Manager Overview Features

    2 – SANsurfer FC HBA Manager Overview Features HBA statistics, error frames, and input/output processor (IOP) operations. SANsurfer FC HBA Manager provides statistics for each host and HBA port. These statistics can be collected automatically or on request. They can be reset at any time. In addition, you can export the statistics to a comma separated values (CSV) file that can be imported into other ®...
  • Page 18 2 – SANsurfer FC HBA Manager Overview Features Notes SN0054651-00 B...

  • Page 19: Configurations

    System Overview SANsurfer FC HBA Manager is a collection of device drivers and management tools for configuring and managing QLogic FC and FCoE adapters in a SAN. This section provides the following information: “Configurations” on page 3-1 shows examples of several different configurations.

  • Page 20: System Overview Configurations

    3 – System Overview Configurations Single-Ported (Non-failover) Configuration Figure 3-1 shows a simple single-ported (non-failover) configuration consisting of one host (X), two HBAs (A and B), and ten target devices (0–9). This configuration assumes that the host has access to all connected devices; therefore, it requires an HBA operating system driver, but does not require the rest of SANsurfer FC HBA Manager.

  • Page 21: Simple Failover Configuration

    3 – System Overview Configurations Simple Failover Configuration Figure 3-2 shows a simple failover configuration consisting of one host (X), two HBAs (A and B), three dual-ported devices (0–2), and two single-ported devices (3 and 4). Target Host X Devices P = Preferred path A = Alternate path Figure 3-2 Simple Failover Configuration...

  • Page 22: San Or Cluster Configuration

    3 – System Overview Configurations SAN or Cluster Configuration Figure 3-3 shows a simple storage area network (SAN) configuration consisting of two hosts (X and Y). Each host has an HBA that connects to a common set of five target devices (0–4). Host X Target Devices...

  • Page 23: Raid Configuration And Lun Masking

    3 – System Overview Configurations RAID Configuration and LUN Masking Figure 3-4 illustrates the interaction of an HBA alternate with a LUN alternate in a RAID subsystem. Two hosts (X and Y) connect to a fabric, which is simplified for this diagram.

  • Page 24: Installation Checklist

    3 – System Overview Installation Checklist Host Z (not shown) can be added to this configuration. SANsurfer FC HBA Manager supports up to 30 hosts. The only limiting factor is that the SANsurfer FC HBA Manager Agent must be run on each host in turn. The RAID system offers eight LUNs, numbered 0–7.
  • Page 25 Connectivity hardware such as cables, hubs, and fabric switches. Required Software. Collect the required software (see also “Software Requirements” on page 4-2). Table 3-1 lists QLogic software products required for the features you want to enable. Table 3-1. Required Software by Operating System Windows, Linux, Linux, Windows...

  • Page 26: Step 2: Install The Hardware

    Verification: On Windows/Linux (IA32, x64) systems, before installing the device driver, verify the presence of HBAs at power-up using the QLogic Fast!UTIL FC HBA BIOS utility. To access Fast!UTIL, type ALT+Q or CTRL+Q during power-up.

  • Page 27: Step 4: Install Any Raid Filter Drivers

    3 – System Overview Installation Checklist CAUTION! At this stage, a dual-ported device may appear under the operating system as two distinct devices. This situation is normal; you can resolve this later by configuring one path to the device as an alternate path. If one device is configured as two devices, do not write data to this device because it can confuse the file system.

  • Page 28: Step 5: Install And Run Sansurfer Fc Hba Manager

    Java and agents running on each system that has QLogic HBAs. If you are using SANsurfer FC HBA Manager on a host system where HBAs are installed, install the SANsurfer FC HBA Manager (user interface) on the local host.

  • Page 29: Step 7: Install The Ip Communications Driver

    This section lists specific configuration parameters for Linux, Macintosh, and NetWare. Linux Enhanced Driver Parameters QLogic configuration parameters are stored in the modules.conf file in the /etc subdirectory. For parameter values, see the readme.txt file for the enhanced driver. To maintain backward compatibility, if it cannot read the configuration from persistent storage, the enhanced driver defaults to the previous operation of configuring and enabling all devices found.
  • Page 30 3 – System Overview Non-Windows Configuration Parameters Notes 3-12 SN0054651-00 B...

  • Page 31: System Requirements

    FC devices, such as disks and RAID subsystems. SANsurfer FC HBA Manager supports most FC devices. For a complete list of devices that support failover, see the QLogic SAN Interoperability Guide, which can be downloaded from the QLogic Web site (you will be asked to provide your e-mail address): http://connect.qlogic.com/interopguide/Interoperability.asp...

  • Page 32: Software Requirements

    About 150 MB of disk space. Software Requirements The minimum software requirements are as follows: Common desktop environment (CDE) to run SANsurfer FC HBA Manager user interface. QLogic QLA2xxx drivers, as appropriate: Windows XP Professional Windows 2000 Windows Server 2003 Windows Vista...
  • Page 33 Novell SLES 8 32-bit, 64-bit Intel x86, AMD64 VMware ESX: ESX 3.5 32-bit, Intel 64, AMD64 NOTE: For specific OS service packs (SPs) and updates, refer to the descriptions where this tool version is posted on the QLogic Web site: http://support.qlogic.com/support/drivers_software.aspx SN0054651-00 B...

  • Page 34: Supported Qlogic Hbas

    Supported QLogic HBAs Supported QLogic HBAs The following supported QLogic HBAs are collectively referred to as the QLA2xxx HBAs throughout this guide (unless otherwise noted). A list of supported HBAs can also be found in the SANsurfer HBA Support Matrix (FC and iSCSI) on the SANsurfer CD-ROM.

  • Page 35: Installing Sansurfer Fc Hba Manager

    Initial Installation You can install the SANsurfer tool (which includes SANsurfer FC HBA Manager) using the management tools from the QLogic Web site or from the SANsurfer CD-ROM. Be sure to install the same version of the SANsurfer tool on all systems in the network.

  • Page 36: Installation Options

    5 – Installing SANsurfer FC HBA Manager Initial Installation Installation Options SANsurfer FC HBA Manager supports both stand-alone and networked configurations, as shown in Table 5-1. Install the management tools appropriate for your configuration. Table 5-1. Configuration Option Installation Requirements Configuration Management Tool Requirements Stand-alone System:...

  • Page 37: Installation Instructions

    5 – Installing SANsurfer FC HBA Manager Initial Installation Installation Instructions The SANsurfer installer is a self-extracting utility that installs SANsurfer FC HBA Manager and related files. NOTE: ® If you are installing SANsurfer on a Macintosh, download the StuffIt file and expand the contents.

  • Page 38: Sansurfer Download Selections (Example)

    Initial Installation If you are installing from the QLogic Web SANsurfer FC HBA Manager site, follow these steps: On the QLogic home page (http://www.qlogic.com), click the Downloads tab. In the selection box (Figure 5-1), click Fibre Channel HBAs in the left column, your HBA model number in the middle column, and your operating system in the right column.

  • Page 39: Install Sansurfer: Introduction

    5 – Installing SANsurfer FC HBA Manager Initial Installation For a Red Hat/SuSE Linux or Solaris SPARC/x86 system, follow these steps: Open a shell. Change to the directory where you downloaded the SANsurfer installer. To ensure that the SANsurfer installer file is executable and start the installer, type the following, and then press ENTER: sh ./install.bin ®...

  • Page 40: Install Sansurfer: Important Information

    Figure 5-3 Install SANsurfer: Important Information Read the information, and then click Next. You can also find this information in the readme.txt file in the following locations: On Windows: Program Files\QLogic Corporation On Red Hat/SuSE Linux and Solaris SPARC/x86: opt/QLogic_Corporation/SANsurfer SN0054651-00 B...

  • Page 41: Install Sansurfer: Choose Product Features

    5 – Installing SANsurfer FC HBA Manager Initial Installation The Choose Product Features dialog box opens (Figure 5-4). NOTE: Except for the agents that are installed, the feature options are the same for all operating systems: Windows, Red Hat/SuSE Linux, Solaris SPARC/x86, and Macintosh.
  • Page 42 5 – Installing SANsurfer FC HBA Manager Initial Installation SANsurfer FC HBA Manager includes the SANsurfer FC HBA Manager user interface only. For a Red Hat/SuSE Linux system: SANsurfer FC HBA Manager includes the SANsurfer FC HBA Manager user interface only. All GUIs and ALL Agents includes all user interfaces (including SANsurfer FC HBA Manager and its agents).

  • Page 43: Macintosh Installation: Choose Product Features

    5 – Installing SANsurfer FC HBA Manager Initial Installation Figure 5-5 Macintosh Installation: Choose Product Features The Choose Install Folder dialog box opens (Figure 5-6). Figure 5-6 Install SANsurfer: Choose Install Folder SN0054651-00 B...

  • Page 44: Previous Sansurfer Install Detected Message

    To accept the destination location shown in the dialog box and continue, click Next (recommended). The default location for a Windows system is: C:\Program Files\QLogic Corporation\SANsurfer The default location for a Red Hat/SuSE Linux and Solaris SPARC/x86 system is: /opt/QLogic_Corporation/SANsurfer To select a different location: Click Choose, and then select an installation location.

  • Page 45: Install Sansurfer: Select Shortcut Profile (Windows Only)

    5 – Installing SANsurfer FC HBA Manager Initial Installation Respond to the previous installation message: If the SANsurfer tool is currently running, exit SANsurfer before proceeding with the installation. Choose one of the following options: If you want to uninstall the previous version, click Yes. The previous version is uninstalled.

  • Page 46: Install Sansurfer: Create Desktop Icon Selection (Windows Only)

    Shortcuts consist of the following: The SANsurfer icon on the desktop (if you select it in Step QLogic Management Suite (SANsurfer and SANsurfer Uninstaller), which is accessible when you click the Start button and point to Programs. To specify the shortcut profile, choose one of the following, and then click...

  • Page 47: Install Sansurfer: Pre-Installation Summary

    5 – Installing SANsurfer FC HBA Manager Initial Installation NOTE: If you select the create desktop icon check box, the SANsurfer icon opens for the current user profile or all user profiles, depending upon your previous selection in Step The Pre-Installation Summary dialog box (Figure 5-10) opens.

  • Page 48: Install Sansurfer: Installing Sansurfer

    5 – Installing SANsurfer FC HBA Manager Initial Installation Figure 5-11 Install SANsurfer: Installing SANsurfer If you are installing NetWare, the Novell NetWare Disk Selection dialog box opens (Figure 5-12). Figure 5-12 Install SANsurfer: Novell NetWare Disk Selection 5-14 SN0054651-00 B...
  • Page 49 Drive Letter box and then click Enter Drive Letter. Click Next. If you are installing SANsurfer FC HBA Manager on a Windows 2000/ Windows Server 2003, Novell NetWare, Red Hat/SuSE Linux, or Sun Solaris system, the Default QLogic Failover Enable/Disable dialog box opens (Figure 5-13). SN0054651-00 B...

  • Page 50: Install Sansurfer: Default Qlogic Failover Enable/Disable

    The failover path feature ensures data availability and system reliability by assigning alternate path and automatic HBA failover for device resources. To enable failover, select the Enable QLogic Failover Configuration check box, and then click Next. The Launch SANsurfer Application dialog box opens (Figure 5-14).

  • Page 51: Install Sansurfer: Launch Sansurfer Application

    5 – Installing SANsurfer FC HBA Manager Initial Installation Figure 5-14 Install SANsurfer: Launch SANsurfer Application To automatically start SANsurfer FC HBA Manager when installation is complete, select the Launch Application check box, and then click Next. To start the tool later, clear the check box and then click Next. The Install Complete dialog box appears (Figure 5-15).

  • Page 52: Installation Instructions Using Cli

    5 – Installing SANsurfer FC HBA Manager Initial Installation Figure 5-15 Install SANsurfer: Install Complete To exit the installer, click Done. Now you are ready to customize SANsurfer FC HBA Manager and set your security parameters (see “Getting Started” on page 6-1).

  • Page 53: Linux

    5 – Installing SANsurfer FC HBA Manager Web- and CD-Based Installation Updates Windows—To install SANsurfer FC HBA Manager interface only (HBA); no agent: standalone_sansurfer_windows_install.exe -i silent -DSILENT_INSTALL_SET="QMSJ_G" Windows—To install all user interfaces and all agents: standalone_sansurfer_windows_install.exe -i silent -DSILENT_INSTALL_SET="QMSJ_G_NT" Linux Linux stand-alone installer command lines include the following: Linux—To install SANsurfer FC HBA Manager user interface only (HBA);...

  • Page 54: Updating Sansurfer By Web Update

    Internet connection because files are downloaded from the QLogic Web site. Updating SANsurfer by Web Update Obtain SANsurfer updates from the QLogic Web site or from service personnel. CAUTION! You must exit SANsurfer to avoid locked files during the update process.

  • Page 55: Network Does Not Use Proxy Settings

    Web- and CD-Based Installation Updates Network Does Not Use Proxy Settings Follow these steps to update SANsurfer from the QLogic Web site when your network does not use proxy settings to access the Internet. To update SANsurfer (network does not use proxy settings):...

  • Page 56: Update Sansurfer: Update Dialog Box

    5 – Installing SANsurfer FC HBA Manager Web- and CD-Based Installation Updates In the Login and Password boxes, type your login and password for the proxy servers that require authentication. To continue, click OK. To exit the dialog box and return to the main SANsurfer FC HBA Manager window, click Cancel.

  • Page 57: Updating Sansurfer By Package Update

    5 – Installing SANsurfer FC HBA Manager Web- and CD-Based Installation Updates Size indicates the size of the selected update in MBs. Description provides a general description of the update. When you finish selecting updates, click Update to start the download and installation process.

  • Page 58: Update Sansurfer: Open Dialog Box

    5 – Installing SANsurfer FC HBA Manager Web- and CD-Based Installation Updates Figure 5-20 Update SANsurfer: Open Dialog Box Select the SANsurfer FC HBA Manager patch update file, web_supported_update_fc_hba.txt, which can be located on a local file system or on a CD, DVD, or portable storage device, and then click Open.

  • Page 59: Update Sansurfer: Update Dialog Box

    5 – Installing SANsurfer FC HBA Manager Web- and CD-Based Installation Updates Figure 5-21 Update SANsurfer: Update Dialog Box The available update information includes: Current Updates column lists product updates available for the current program version. Selected Updates column lists product updates that you select for installation.

  • Page 60: Uninstalling Sansurfer

    To start the SANsurfer uninstaller from a Windows system, choose one of the following methods: On the Windows Start menu, point to Programs, point to QLogic Management Suite, and then click SANsurfer Uninstaller. To use Add/Remove Programs, follow these steps: On the Windows Start menu, point to Settings, and then click Control Panel.

  • Page 61: Uninstall Sansurfer: Add/Remove Programs (Windows 2000)

    5 – Installing SANsurfer FC HBA Manager Uninstalling SANsurfer Figure 5-22 Uninstall SANsurfer: Add/Remove Programs (Windows 2000) In the left column, click Change or Remove Programs (default). Under Currently Installed Programs, select SANsurfer FC HBA Manager. Click Change/Remove. To start the SANsurfer uninstaller from a Red Hat/SuSE Linux or Solaris SPARC/x86 system, do one of the following, and then press ENTER: On a Red Hat/SuSE Linux system, if /usr/local/bin is in the path, type SANsurferUninstaller.

  • Page 62: Uninstall Sansurfer: Uninstall Sansurfer

    5 – Installing SANsurfer FC HBA Manager Uninstalling SANsurfer The Uninstall SANsurfer dialog box (Figure 5-23) opens with SANsurfer x.x as the program to be uninstalled. Figure 5-23 Uninstall SANsurfer: Uninstall SANsurfer Click Next to continue. The Uninstall Options dialog box opens (Figure 5-24).

  • Page 63: Uninstall Sansurfer: Uninstall Options

    5 – Installing SANsurfer FC HBA Manager Uninstalling SANsurfer Figure 5-24 Uninstall SANsurfer: Uninstall Options Use this dialog box to uninstall the entire SANsurfer tool or specific features as follows: Click Complete Uninstall to remove all features and components of the SANsurfer tool that were installed by InstallAnywhere.

  • Page 64: Uninstall Sansurfer: Choose Product Features

    5 – Installing SANsurfer FC HBA Manager Uninstalling SANsurfer Figure 5-25 Uninstall SANsurfer: Choose Product Features The uninstaller’s Choose Product Features dialog box differs, depending on whether you are installing on a Windows, Red Hat/SuSE Linux, or Solaris SPARC/x86 system. Clear the check boxes for features that you want to uninstall.

  • Page 65: Uninstall Sansurfer: Uninstall Sansurfer

    5 – Installing SANsurfer FC HBA Manager Uninstalling SANsurfer The Uninstall SANsurfer dialog box (Figure 5-26) lists the components to be uninstalled. Figure 5-26 Uninstall SANsurfer: Uninstall SANsurfer A message asks you to wait the while the uninstaller removes the components.

  • Page 66: Uninstall Sansurfer: Uninstall Complete

    Some files and directories remain after uninstalling SANsurfer. These components must be deleted manually from the computer's hard disk where SANsurfer was installed. The default locations are: For Windows: Program Files\QLogic Corporation\SANsurfer For Red Hat/SuSE Linux and Solaris SPARC/x86: /opt/QLogic_Corporation/SANsurfer If you selected Add/Remove Programs in...

  • Page 67: Getting Started

    Getting Started This section includes the procedures for starting and exiting the SANsurfer FC HBA Manager user interface, and customizing the tool options and policies. It provides information on: “Starting SANsurfer FC HBA Manager” on page 6-1 “SANsurfer FC HBA Manager Main Window” on page 6-5 “Exiting SANsurfer FC HBA Manager”...

  • Page 68: Starting Sansurfer Fc Hba Manager On Windows

    FC HBA Manager and are upgrading to the current version, the old icon image appears.) Figure 6-1 SANsurfer Icon On the Windows Start menu, point to Programs, point to QLogic Management Suite, and then click SANsurfer. On the Windows Start menu, click Run, and then do one of the following: Type in the SANsurfer program file name (SANsurfer.EXE),...

  • Page 69: Starting Sansurfer Fc Hba Manager On Linux Or Solaris

    6 – Getting Started Starting SANsurfer FC HBA Manager Starting SANsurfer FC HBA Manager on Linux or Solaris NOTE: If you want to connect to one or more specified hosts automatically when starting SANsurfer FC HBA Manager, see “Connecting to Hosts Automatically (Linux, Solaris, or Macintosh CLI)”...

  • Page 70: Connecting To Hosts Automatically (Windows Cli)

    ENTER: is the path of the host group file) SANsurfer -g path (path For example: SANsurfer -g c:\Program Files\QLogic Corporation\ SANsurfer\hostfiles\group1.hst Connecting to Hosts Automatically (Linux, Solaris, or Macintosh CLI) On a Red Hat/SuSE Linux, Solaris SPARC/x86, or Macintosh system, follow these steps to connect automatically to specified hosts when starting the SANsurfer FC HBA Manager user interface from the command line.

  • Page 71: Sansurfer Fc Hba Manager Main Window

    ENTER: is the path of the host group file) ./SANsurfer -g path (path For example: ./SANsurfer -g /opt/QLogic Corporation/SANsurfer/ hostfiles/group1.hst SANsurfer FC HBA Manager Main Window The main window gives you access to the features of SANsurfer FC HBA Manager, including: “Toolbar Buttons”...

  • Page 72: Sansurfer Fc Hba Manager Main Window

    6 – Getting Started SANsurfer FC HBA Manager Main Window Table 6-1. Traffic Signals Signal Indicates All hosts in the system are up and running. One or more hosts in the system are in a warning state. For instance, a loop may be down on an HBA in one of the hosts in the system.

  • Page 73: Toolbar Buttons

    6 – Getting Started SANsurfer FC HBA Manager Main Window Figure 6-2 SANsurfer FC HBA Manager Main Window Toolbar Buttons The toolbar buttons in Table 6-2 provide easy access to frequently used functions. Table 6-2. Toolbar Buttons Button Purpose Click the App Events button to open the App Events log, where you can review the events that occur on your host and manage the App Events log information.
  • Page 74 6 – Getting Started SANsurfer FC HBA Manager Main Window Table 6-2. Toolbar Buttons (Continued) Button Purpose Click the App Events button to open the App Events log, where you can review the events that occur on your host and manage the App Events log information.

  • Page 75: Host Icons And Text

    HBA status: Indicates a status such as a severe/critical alarm, loop down, warning alarm, or good (no alarm). For information about alarms, see Viewing and Managing the HBA Event Log in the help system. Examples: HBA QLA2342:QLogic’s HBA:Warning HBA QLA2342:Good HBA icons: Good. No alarm. SN0054651-00 B...

  • Page 76: Hba Port Icons And Text

    6 – Getting Started SANsurfer FC HBA Manager Main Window Warning. Warning alarm. Loop Down. No synchronization. Bad. Bad alarm. Offline. HBA on offline host. HBA Port Icons and Text The HBA tree lists the following information about HBA ports: HBA port number: For example, Port n.

  • Page 77: Lun Icons And Text

    6 – Getting Started SANsurfer FC HBA Manager Main Window Online/Inactive Status: A circled red X on the icon indicates an inactive device (either the device is down, the port on device is down or inactive, or the device is not responding properly to SCSI commands). Diagnostics enabled/disabled for read/write buffer test: A green check mark on the icon and the text Diag Enabled indicate enabled.

  • Page 78: Exiting Sansurfer Fc Hba Manager

    6 – Getting Started Exiting SANsurfer FC HBA Manager Exiting SANsurfer FC HBA Manager To exit the SANsurfer FC HBA Manager user interface, choose one of the following options: On the SANsurfer FC HBA Manager main window, open the File menu and then click Exit.

  • Page 79: Viewing Sansurfer Fc Hba Manager Tool Information

    To close the Browser Location dialog box without making changes, click Cancel. Viewing SANsurfer FC HBA Manager Tool Information The About box shows the product version number and QLogic copyright information. To view information about SANsurfer FC HBA Manager: On the SANsurfer FC HBA Manager main window Help menu, click About.

  • Page 80: Setting Sansurfer Fc Hba Manager Security

    6 – Getting Started Setting SANsurfer FC HBA Manager Security High Availability Edition version number. Copyright information. To close the About window and return to the SANsurfer FC HBA Manager main window, click OK. Setting SANsurfer FC HBA Manager Security SANsurfer FC HBA Manager security ensures that HBA configuration changes require password authorization.

  • Page 81: Security Page

    6 – Getting Started Setting SANsurfer FC HBA Manager Security Figure 6-5 Security Page Under Host Access, verify that you have administrator or root privileges for the selected host by entering the system login and password you use to access the machine: In the Login box, type the login name that has administrator or root privileges on the host you selected.

  • Page 82: Setting The Warning Display Option

    6 – Getting Started Setting the Warning Display Option Setting the Warning Display Option You can configure SANsurfer FC HBA Manager to display warning messages when specific conditions occur. To set the warning display option: To access the Options dialog box, choose one of the following methods: On the SANsurfer FC HBA Manager main window, open the Settings menu, and then click Options.

  • Page 83: Setting The Configuration Change Option

    6 – Getting Started Setting the Configuration Change Option Setting the Configuration Change Option SANsurfer FC HBA Manager tries to keep current the devices and the LUNs that the HBA shows. When cables are pulled, devices are hot-plugged into the SAN, or devices are removed, SANsurfer FC HBA Manager generates a configuration event in the HBA Event Log.

  • Page 84: Setting Application Event Log Options

    6 – Getting Started Setting Application Event Log Options If a configuration change occurs, the “configuration change - refresh confirmation” message appears. Do one of the following: To refresh the configuration, click Yes. To not update to the new configuration, click No. The old configuration remains unchanged.

  • Page 85: Setting The Hba Event Log Option

    6 – Getting Started Setting the HBA Event Log Option Figure 6-8 Options Dialog Box: App Event Log Under App Event Log, type the number of events that the event log can list in the Log Size box. The range is 20 to 200 events; the default is 20 events. If you want to enable logging of informational events, select the Log Informational Events check box.

  • Page 86: Options Dialog Box: Hba Event Log

    6 – Getting Started Setting the HBA Event Log Option Right-click the HBA tree, and then on the shortcut menu, click Options. Press CTRL+SHIFT+T. The Options dialog box opens (Figure 6-9). Figure 6-9 Options Dialog Box: HBA Event Log Under HBA Event Log, type the number of HBA events the HBA Event Log can list in Log Size box.

  • Page 87: Setting Up Automatic Notification By E-Mail

    6 – Getting Started Setting Up Automatic Notification by E-mail Setting Up Automatic Notification by E-mail You can automatically send event notifications—along with a copy of the current host configuration—by e-mail to a distribution list, thus enabling the information to be opened and analyzed from other locations.

  • Page 88: Setting The Configuration Policies

    6 – Getting Started Setting the Configuration Policies In the Email Addresses list, type one or more e-mail addresses to be notified. Enter one e-mail address for each line. Under Notification Options, select the check boxes for the notifications that you want to send: Information Alarms Unknown Alarms...

  • Page 89: Policy Settings Dialog Box

    6 – Getting Started Setting the Configuration Policies Figure 6-11 Policy Settings Dialog Box Device sharing checking occurs each time a configuration change is made to a device. Under Options for sharing devices among host(s), complete the following: To disable device sharing checking, clear the Check for shared devices (targets) among host(s) check box.
  • Page 90 6 – Getting Started Setting the Configuration Policies If you select this policy and this type of sharing is detected, a warning appears. Do one of the following: To disable access to these devices from other hosts that display in the HBA tree, click OK. To disable this policy for this instance, click Cancel.
  • Page 91 6 – Getting Started Setting the Configuration Policies Do not allow selected LUN to be enabled (no LUN sharing allowed) This policy does not enable the selected LUN. If you select this policy and this type of sharing is detected, a warning appears.

  • Page 92: Forbidden Sharing Of Devices Or Luns

    6 – Getting Started Setting the Configuration Policies Proceed with LUN configuration. To accept your selection, click OK. To close the Shared Device Found dialog box without configuring the device, click Cancel. To save your settings and close the Policy Settings dialog box, click OK. Forbidden Sharing of Devices or LUNs If you set a policy in which the sharing of devices or LUNs among hosts is not permitted and SANsurfer FC HBA Manager detects sharing, the Shared Device...

  • Page 93: Specifying The Hba Driver Settings

    6 – Getting Started Specifying the HBA Driver Settings Figure 6-13 Shared Components Dialog Box Click the shared device or LUN in the left column to view the shared hosts in the right column. To close the Shared Components dialog box and return to the Shared Device Found dialog box, click OK.

  • Page 94: Settings Page (Hba Driver)

    6 – Getting Started Specifying the HBA Driver Settings To set the HBA driver parameters: In the SANsurfer FC HBA Manager main window HBA tree, select the HBA. Click the Settings tab to open the HBA driver Settings page (Figure 6-14).

  • Page 95: Settings Page (Linux Failover Driver Only)

    6 – Getting Started Specifying the HBA Driver Settings Figure 6-15 Settings Page (Linux Failover Driver Only) The identifying information includes: Hostname is the name or IP address of the host connected to the HBA. HBA Model is the QLA2xxx HBA model number. Under Target: Display Options, click one of the following to specify whether only targets configured using SANsurfer FC HBA Manager are seen by the system:...

  • Page 96: Refreshing The Host Configuration

    6 – Getting Started Refreshing the Host Configuration Under Target: Binding Options, select one of the following binding options: If you want the driver to bind the target ID using the target's WWPN, click Bind by World Wide Port Name. If you want the driver to bind the target using the target's port ID, click Bind by Port ID.

  • Page 97: Reports

    Reports This section describes the SANsurfer FC HBA Manager’s report facility. After reports are generated, you can view them and save them to several file formats, allowing you to create a hard copy record of your system assets. For details, see the following sections: “Report Options”...

  • Page 98: Report Formats

    7 – Reports Report Formats Report Formats After a report is generated, a copy appears in an embedded viewer for your inspection. From the viewer, you can save generated reports in the following formats: JasperReports™ (requires JasperReports software) HTML Single sheet XLS Multiple sheet XLS Embedded images For more information on JasperReports, visit the following URL:...

  • Page 99: Generate Reports Dialog Box

    7 – Reports Generating a Report Figure 7-1 Generate Reports Dialog Box Click one of the report options (see “Report Options” on page 7-1). After selecting a report option, do one of the following: To create the selected report type, click Generate. After the report is generated, it appears in an embedded viewer (Figure 7-2).

  • Page 100: Viewing Reports

    7 – Reports Viewing Reports Figure 7-2 Generated Report in Embedded Viewer After reviewing the report, you can save it in several different formats (see “Report Formats” on page 7-2). Viewing Reports After you generate the specified report, an embedded viewer opens (Figure 7-2) and shows the report for you to read.
  • Page 101 7 – Reports Viewing Reports Table 7-1 describes each of the buttons on the embedded viewer toolbar. Table 7-1. Report Viewer Toolbar Buttons Button Name Purpose Save Preserves the report in several file formats (see “Report Formats” on page 7-2). Print Sends the report, as it appears in the viewer, to a network printer.
  • Page 102 7 – Reports Viewing Reports Notes SN0054651-00 B...

  • Page 103: Performing Diagnostics

    Performing Diagnostics SANsurfer FC HBA Manager provides end-to-end diagnostics that allow you to test HBAs and the devices to which they are connected. Diagnostic tests include the following: The loopback test, which is external to the HBA, evaluates the ports (transmit and receive transceivers) on the HBA and the error rate.

  • Page 104: Preparing For Diagnostic Testing

    8 – Performing Diagnostics Running Loopback and Read/Write Buffer Diagnostic Tests CAUTION! Although SANsurfer FC HBA Manager protects against normal operation interruption and testing disruption, it is your responsibility to ensure that the diagnostics are run without causing interruptions to other processes and disruptions to the actual testing process.

  • Page 105: Preparing For The Loopback Test

    8 – Performing Diagnostics Running Loopback and Read/Write Buffer Diagnostic Tests To flash the HBA port’s LED: In the HBA tree, right-click an HBA port. NOTE: If you are using a Macintosh mouse (one button), press CTRL while clicking on the tree. On the shortcut menu, click Flash Beacon.
  • Page 106 8 – Performing Diagnostics Running Loopback and Read/Write Buffer Diagnostic Tests Table 8-1. Driver Versions That Do Not Require a Loopback Connector Operating System Driver Version Windows 2000/Windows Server 2003 with SCSI miniport driver 8.2.3.11 and above Windows XP Professional/Windows Server 2003/Windows Vista 8.2.3.16 and above with Storport miniport driver Red Hat/SuSE Linux...

  • Page 107: Preparing For The Read/Write Buffer Test

    8 – Performing Diagnostics Running Loopback and Read/Write Buffer Diagnostic Tests To resume normal HBA operations: Remove the loopback connector from the HBA connector. Reconnect the cable that you disconnected in “Installing a Loopback Connector” on page 8-4. Modify the HBA settings Connection Options back to its previous setting (see Modifying the HBA Settings Connection Options Setting in the help...

  • Page 108: Running The Loopback Test

    8 – Performing Diagnostics Running Loopback and Read/Write Buffer Diagnostic Tests Running the Loopback Test The loopback test is external to the HBA. If the HBA port is in loop mode, you can run the loopback test with a loopback connector. If the HBA port is in point-to-point mode and attached to a switch, an echo test is run instead (no loopback connector is used).

  • Page 109: Viewing Hba Port Transceiver Details

    8 – Performing Diagnostics Viewing HBA Port Transceiver Details To run a read/write buffer test: Prepare for the test (see “Preparing for Diagnostic Testing” on page 8-2). Set the diagnostic test parameters (see Setting the Diagnostic Test Parameters in the help system). Run the diagnostic test (see Running Diagnostic Tests in the help system).

  • Page 110: General Page

    8 – Performing Diagnostics Viewing HBA Port Transceiver Details Port Name indicates the World wide HBA port name. Port ID indicates the Port ID of the HBA port. General Page The General page (Figure 8-1) of Transceiver Details contains two sections: Media Information and Diagnostic Data.

  • Page 111: Diagnostic Data

    8 – Performing Diagnostics Viewing HBA Port Transceiver Details Type. Describes the transceiver device based on information that SANsurfer FC HBA Manager reads from the device. For instance, the type 400-M6-SN-I describes a transceiver device that has a speed of 400 MBps (400), uses a multimode 62.5 m (M6) laser, which is a shortwave laser without OCF (SN) for an intermediate distance (I).

  • Page 112: Transceiver Details Page: Details Page

    8 – Performing Diagnostics Viewing HBA Port Transceiver Details Figure 8-2 Transceiver Details Page: Details Page For a detailed explanation of the diagnostic data displayed on the Details page, refer to SFF-8472 Specification for Diagnostic Monitoring Interface for Optical Xcvrs, Revision 9.3 August 1, 2002. 8-10 SN0054651-00 B...

  • Page 113: Troubleshooting

    Solaris agent, SANsurfer FC NetWare 5/6.x agent, or SANsurfer FC Mac OS X agent) with which the SANsurfer FC HBA Manager user interface (client) connects to manage QLogic QLA2xxx FC HBAs. Troubleshooting Tools The following sections explain how to use the Windows event log, Linux messages file, Solaris messages file, and SANsurfer FC HBA Manager to solve hardware problems.

  • Page 114: Linux Messages File

    9 – Troubleshooting Troubleshooting Tools In addition, you can search the QLogic Support knowledge base and user forums to help determine if the event is generated by the QLogic driver, Microsoft, or other source. Go to http://support.qlogic.com and in the Search input box, do one of the following, and then click Search: Type Event ID to search for all events in the knowledge base.

  • Page 115: Solaris Messages File

    9 – Troubleshooting Troubleshooting Problems and Solutions Solaris Messages File For Solaris SPARC/x86 systems, the Solaris messages file is the main source of information for device driver problems and events. Device drivers usually indicate only status by logging events in the Solaris messages file. SANsurfer FC HBA Manager agents also use the Solaris messages file to report service errors, and so on.

  • Page 116: Installation Issues

    9 – Troubleshooting Troubleshooting Problems and Solutions Installation Issues Table 9-1 lists problems that can occur when installing SANsurfer FC HBA Manager, and provides possible causes and solutions. Table 9-1. Troubleshooting: Installation Issues Problem Cause and Solution Installation does not run. Cause: You are not using the correct installation program or the down- loaded installation file is corrupted.

  • Page 117: User Interface And Remote Agent Issues

    (SANsurfer icon). SANsurfer.exe file. This program is installed by default in the follow- ing folder for Windows and NetWare (user interface only): C:\Program Files\QLogic Corporation\SANsurfer SANsurfer FC HBA Manager Cause: There is insufficient memory. user interface starts, and then Solution: For physical RAM requirements, see “Hardware Require-...
  • Page 118 9 – Troubleshooting Troubleshooting Problems and Solutions Table 9-2. Troubleshooting: User Interface and Remote Agent Issues (Continued) Problem Cause and Solution SANsurfer FC HBA Manager Cause: The qlremote agent service has stopped or is unable to estab- user interface cannot discon- lish a network link.
  • Page 119 9 – Troubleshooting Troubleshooting Problems and Solutions Table 9-2. Troubleshooting: User Interface and Remote Agent Issues (Continued) Problem Cause and Solution SANsurfer FC HBA Manager Cause: There is a disconnect with the qlremote agent or network com- user interface loses the con- munication has stopped.

  • Page 120: Functional Issues

    9 – Troubleshooting Troubleshooting Problems and Solutions Functional Issues Table 9-3 lists functional problems that may occur with using SANsurfer FC HBA Manager, and provides possible causes and solutions. Table 9-3. Troubleshooting: Functional Issues Problem Cause and Solution Unable to create failover con- Cause: An incorrect version of SANsurfer FC HBA Manager is installed figuration.
  • Page 121 9 – Troubleshooting Troubleshooting Problems and Solutions Table 9-3. Troubleshooting: Functional Issues (Continued) Problem Cause and Solution Unable to display the Host Cause: QLdirect driver is not installed. Statistics page. Solution: The Host Statistics tab appears only when the QLdirect driver is installed.

  • Page 122: Verifying That The Hba Driver Is Installed

    HBA driver is installed. If the HBA driver is not installed, then install it (see the SANsurfer FC HBA Manager help system or the QLogic Quick Start Guide). If you determine that the HBA driver is installed, then consider the following: If typing the host name in the Connect to Host dialog box, verify that you are typing the correct name.
  • Page 123 In the left pane of the Computer Management window, click Device Manager. In the right pane, click SCSI and RAID controllers. Right-click a QLogic FC Adapter. (which is a QLogic FC HBA port). On the shortcut menu, click Properties. On the QLogic Fibre Channel Adapter Properties, click the Driver tab.

  • Page 124: Verifying That Qlremote Is Installed And Running

    To verify that qlremote is installed and running on Windows: Open the Computer Management/Services window (Figure 9-1). Verify that the QLogic Management Suite Java agent service (QLManagementAgentJava) is running. Figure 9-1 Windows: Services To verify that qlremote is installed and running on NetWare:...
  • Page 125 9 – Troubleshooting Verifying that qlremote is Installed and Running To verify that qlremote is installed and running on Red Hat/SuSE Linux: Type one of the following commands, and then press ENTER: # ps ax | grep qlremote # ps -ef | grep qlremote If entries display, qlremote is loaded.

  • Page 126: Tracing Sansurfer Fc Hba Manager And Agent Activity (Debug)

    9 – Troubleshooting Tracing SANsurfer FC HBA Manager and Agent Activity (Debug) Verify that the appropriate network protocol is running. Tracing SANsurfer FC HBA Manager and Agent Activity (Debug) Additional information may be required to help troubleshoot SANsurfer FC HBA Manager problems.

  • Page 127: Local.properties File: Example

    9 – Troubleshooting Tracing SANsurfer FC HBA Manager and Agent Activity (Debug) Figure 9-3 Local.properties File: Example 2 Edit the SANsurfer.lax file, which is located where SANsurfer FC HBA Manager is installed. Do one of the following: NOTE: Press and hold the CTRL key while starting SANsurfer FC HBA Manager to display the messages in the console viewer.
  • Page 128 9 – Troubleshooting Tracing SANsurfer FC HBA Manager and Agent Activity (Debug) For a Red Hat/SuSE Linux or Solaris SPARC/x86 system, the location could be: lax.stderr.redirect=/trace.txt lax.stdout.redirect=/trace.txt lax.stdin.redirect=/trace.txt Figure 9-4 shows an example. 9-16 SN0054651-00 B...

  • Page 129: Sansurfer.lax File Example

    9 – Troubleshooting Tracing SANsurfer FC HBA Manager and Agent Activity (Debug) Figure 9-4 SANsurfer.lax File Example SN0054651-00 B 9-17...

  • Page 130: Command Prompt" Properties Dialog Box

    9 – Troubleshooting Tracing SANsurfer FC HBA Manager and Agent Activity (Debug) If you are using a Windows system, follow these steps to change the height of the screen buffer: On the Windows Start menu, point to Programs, point to Accessories, and then click Command Prompt.

  • Page 131: Exporting Or Saving Agent Activity Logs

    9 – Troubleshooting Tracing SANsurfer FC HBA Manager and Agent Activity (Debug) Exporting or Saving Agent Activity Logs This section provides information about: “Agent Logs by Operating System” on page 9-19 “Exporting or Saving the Agent Logs” on page 9-19 Agent Logs by Operating System Agent activity automatically logs to one of the following.
  • Page 132 9 – Troubleshooting Tracing SANsurfer FC HBA Manager and Agent Activity (Debug) For Macintosh: # /installation folder/qlremote > /AgentOutput.txt 2>&1 Open a second terminal to start the SANsurfer FC HBA Manager user interface. Connect to the host with SANsurfer FC HBA Manager. On the terminal you opened in Step 1, press CTRL+C to stop the qlremote...
  • Page 133 9 – Troubleshooting Tracing SANsurfer FC HBA Manager and Agent Activity (Debug) Open a second terminal to start the SANsurfer FC HBA Manager user interface. Connect to the host with SANsurfer FC HBA Manager. On the terminal you opened in Step 1, press CTRL+C to stop the qlremote agent.
  • Page 134 9 – Troubleshooting Tracing SANsurfer FC HBA Manager and Agent Activity (Debug) Notes 9-22 SN0054651-00 B...

  • Page 135: Frequently Asked Questions

    Frequently Asked Questions Table A-1 lists some frequently asked questions (FAQs) about SANsurfer FC HBA Manager. For additional FAQs and other information, visit the QLogic support Web site, support.qlogic.com. Table A-1. Frequently Asked Questions Question Answer On what platforms does SANsurfer FC...
  • Page 136 A – Frequently Asked Questions Notes SN0054651-00 B...

  • Page 137: Shortcut Keys

    Shortcut Keys What are shortcut keys? You can quickly accomplish tasks you perform frequently by using shortcut keys: one or more keys you press on the keyboard to complete a task. Table B-1 lists the shortcut keys available SANsurfer FC HBA Manager and the purpose of each. Table B-1.
  • Page 138 B – Shortcut Keys Table B-1. Shortcut Keys (Continued) Press Set options CTRL+SHIFT+T Set e-mail CTRL+SHIFT+M Set broadcast CTRL+SHIFT+B Set policies CTRL+SHIFT+P Run General Configurations Wizard CTRL+G Flash Update Wizard (SAN) CTRL+R Driver Update Wizard (SAN) CTRL+V HBA Parameters Update Wizard (SAN) CTRL+M HBA Parameters File Update Wizard (SAN) CTRL+W...
  • Page 139 The term “device” is used inter- Boot code for QLogic FC HBAs is required changeably with “target” and “target if the computer system is booting from a device”. See target.

  • Page 140: Management Tool For Qlogic Fc And Fcoe Adapters

    SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters The level structure for Windows drivers is SCSI Middle Layer is the SCSI traffic as follows: handling layer. It directs requests between the kernel and the SCSI.
  • Page 141 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters fabric Flash Consists of cross-connected devices Non-volatile memory where the boot code and switches. is saved. At times, Flash and boot code are used interchangeably. fabric switch...
  • Page 142 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters ioctl loopback Input/output (I/O) control. ioctl is a system A diagnostic tool where data is transmitted call found on Unix/Linux systems, allowing and received by the QLA2xxx HBA.
  • Page 143 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters FL_Port is a port in a fabric where an NL_Port can attach. Open network computing, a remote proce- dure call developed by Sun Microsystems. open network computing...
  • Page 144 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters target binding Refers to the process in which the driver binds a target ID using a target's world wide port name (WWPN) or port ID. This enables the target ID to always...
  • Page 145 Index boot device, definition of Glossary-1 Broadcast Settings dialog box About box 6-13 Browse dialog box access password browser changing 6-14 location, specifying for help 6-12 default 6-14 supported versions requirement for 6-14 Browser Location dialog box 6-12, 6-13 adapter, definition of Glossary-1 buttons adapter.properties file 9-9, 9-19,...
  • Page 146 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters configurations (continued) diagnostics policies, setting 6-22 HBA port to test, finding RAID and LUN masking loopback connector, installing refreshing 6-30 loopback test SAN or cluster preparing for...
  • Page 147 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters features of SANsurfer FC HBA Manager asset management EFI-UTIL utility configuration management e-mail diagnostics contacting QLogic event notifications notifications, setting up automatic 6-21 statistics Email Settings dialog box 6-21,...
  • Page 148 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters HBA Support Matrix (Fibre Channel) Install Complete dialog box (installation) 5-17 HBA tree installation HBA icons and text checklist host icons and text 5-18 viewing configure disks...
  • Page 149 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters nonvolatile random access memory, definition Glossary-4 Launch SANsurfer Application dialog box Novell NetWare Disk Selection dialog box (installation) 5-16 (installation) 5-14, 5-15 license agreements NVRAM, definition of...
  • Page 150 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters process identifier (pid), qlremote 9-20 remote procedure calls (RPCs) 3-10 product information, viewing 6-13 reports formats generating options viewing QL2x00.cfg file 3-11 requirements QLdirect hardware and Storport driver...
  • Page 151 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters Shared Device Found dialog box 6-24, 6-26 sharing devices and LUNs, policies for 6-22 tape icons 6-11 shortcut keys target binding, definition of Glossary-6 simple failover system configuration...
  • Page 152 SANsurfer FC HBA Manager User’s Guide Management Tool for QLogic FC and FCoE Adapters Uninstall Complete dialog box 5-31 warning display option, enabling 6-16 uninstall instructions 5-26 Web browser Uninstall Options dialog box 5-28 specifying for help 6-12 Uninstall SANsurfer dialog box 5-28,...

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