Lucent Technologies MERLIN LEGEND Release 6.1 Maintenance And Troubleshooting Manual page 54

MERLIN LEGEND Communications System Release 6.1
Maintenance and Troubleshooting 555-661-140
Maintenance Strategy
Check the permanent errors.
If errors still exist, check the transient errors.
Check the last 99 errors whenever you want to review the 99 most
recently recorded errors—either permanent or transient.
NOTE:
In releases prior to 4.0, the error log displays only the last 10
messages.
Trouble Accessing the Error Logs
If you cannot access the error logs, or if the system is inoperable, use the
following steps as a guideline to troubleshoot the system.
Check the power supply LED.
a. Is the power switch turned on?
b. Is the power cord connected to an AC wall outlet that is not
controlled by a wall switch?
If the LED is off and you are sure that the power is connected and
turned on, see "Power Supply Problems" on page 4–2.
If you still cannot access the error logs after checking the power
supply, see "Processor Problems" on page 4–12.
If you still cannot access the error logs after checking the
processor, see "Carrier Problems" on page 4–126.
If you still cannot access the error logs, review "System Inventory"
on page 2–26 and escalate the problem to your technical support
organization.
Check the Access Log
At any time during the maintenance process, you can check the access log for
maintenance and system programming. This log indicates the last 20 times that
Issue 1
August 1998
Page 1-28