Lucent Technologies MERLIN LEGEND Release 6.1 Maintenance And Troubleshooting Manual page 235

MERLIN LEGEND Communications System Release 6.1
Maintenance and Troubleshooting 555-661-140
Computer Telephony Integration (CTI) Link Problems
reset until the system generates a broadcast reset. A broadcast reset affects
CTI link operations and reinitializes the link. The factory setting for hiding time is
25 seconds, with a range of settings from 0 to 90 seconds.
Varying the hiding time may be helpful if the link displays problems. If broadcast
resets would help identify when a CTI link problem occurs, reduce the hiding
time to 10. This broadcasts all link troubles that cause resets. If broadcast
resets inhibit troubleshooting a CTI link problem, increase the hiding time. If the
broadcast reset messages still interfere with troubleshooting the problem, set
the hiding time to zero(0). Setting the value to zero eliminates all broadcast
resets; everything is hidden.
Summary
Console Procedure
PC Procedure
To vary hiding time, follow the steps below.
Console Display/Instructions
From the Maintenance menu, select the Port option.
Menu
number
Type port number
Additional Information
Issue 1
August 1998
Page 4-123
Dial port
PC