Lucent Technologies MERLIN LEGEND Release 6.1 Maintenance And Troubleshooting Manual page 249

MERLIN LEGEND Communications System Release 6.1
Maintenance and Troubleshooting 555-661-140
Trunk Errors
Outgoing Trunk Problems
If the system cannot seize outgoing trunks, try the following procedure for
analog lines.
NOTE:
You cannot perform this procedure on a rotary telephone.
Check for outside dial tone at the network interface.
For GS trunks, apply ground to the ring lead to get dial tone. If dial tone is
not present, notify the customer.
NOTE:
Steps 2 through 4 only apply to Hybrid/PBX mode. Go to Step 5 for
systems in Key or Behind Switch mode.
Pick up the handset of a test telephone to check for system dial
tone.
Dial
1. If the password is not known, check the System Information
Report or ask to speak with the system manager.
2. You can change the password without knowing the old password
only when you perform on-site maintenance through the ADMIN
jack.
Dial the 2-digit trunk number (01–80) of the trunk you want to test.
Listen for dial tone.
If dial tone is not present, use a test telephone to isolate the
problems either to the module where the trunk terminates or to
the location in the trunk access equipment.
If dial tone is present, dial a working outside number to verify that
the call can be completed.
, then dial the maintenance password.
— Dialing an outside number on a single-line telephone
works only if the trunk accepts touch-tone dialing.
Issue 1
August 1998
Page 5-3