Svc-3 - Cisco AP775A - Nexus Converged Network Switch 5010 Reference

Chapter 2 System Messages and Recovery Procedures
S e n d d o c u m e n t c o m m e n t s t o n e x u s 7 k - f e e d b a c k - d o c @ c i s c o . c o m
Error Message
Internal Disk Drive Failed [chars]
Explanation
node will have shutdown. Other log entries may accompany this error.
Recommended Action
Services Module.
Error Message
SS_EID_EC_ER_DUMP_RESTORE_FAILED ) Restore of hardened data failed [chars]
Explanation
Recommended Action
If no other entries are found: 1. Re-install the code on the node. The node will have to be removed
and re-added back to the cluster. 2. Ensure that the software is at the latest level on the cluster. If
not, upgrade the cluster and if necessary repeat step 1 with the latest level of code. 3. If the error
continues, ask IBM Product Support for assistance. It may be necessary to replace the Caching
Services Module.
Error Message
SS_EID_EC_ER_INVALID_BATT_CAPACITY ) Get battery capacity failed [chars]
Explanation
failures with the CPP processor in the line card. Node was rebooted due to this error.
Recommended Action
node(s) will then have to be removed and re-added back to the cluster. 2. Ensure that the software is
at the latest level on the cluster. If not, upgrade the cluster and if necessary repeat step 1 with the
latest level of code. 3. If the error persists, replace the Caching Services Module.
Error Message
SS_EID_EC_ER_OPEN_COMMITTED_FILE_FAILED ) Error attempting to open file [chars]
Explanation
Recommended Action
node will then have to be removed and re-added back to the cluster. 2. Ensure that the software is at
the latest level on the cluster. If not, upgrade the cluster and if necessary repeat step 1 with the latest
level of code. 3. If the error continues, ask IBM Product Support for assistance.
OL-15994-03
SVC-3-NODE_ERR_MSG: (SVC [dec]/[dec] SS_EID_EC_ER_DISK_FAILURE )
The internal disk drive for the node on the Caching Services Module has failed. The
Reload the Caching Services Module. If the error persists, replace the Caching
SVC-3-NODE_ERR_MSG: (SVC [dec]/[dec]
Restore of customer data failed. This error will be accompanied by other log entries.
Examine the log for other error entries and follow the actions recommended.
SVC-3-NODE_ERR_MSG: (SVC [dec]/[dec]
The process was unable to get the battery capacity. Possibly due to communication
If this error is repeated continously, 1. Re-install the code on the line card. The
SVC-3-NODE_ERR_MSG: (SVC [dec]/[dec]
Process was unable to open the committed file. Node was rebooted due to this error.
If this error is repeated continously, 1. Re-install the code on the node. The
Cisco NX-OS System Messages Reference
SVC Messages
2-631