Canon imagePROGRAF W6400 User Manual page 361

Unexpected Printing Results
Ink Smeared
Problem1: The selected media type does not match the
media loaded in the media supply source.
Solution1: Load the paper feed source named in the
message. If the paper is not the same as that
specified for the job, pause the print job
temporarily, load the correct paper, then print
→
again. ( P.2-26, P.2-35)
Problem2: The printhead height adjustment lever was
moved from the middle to the down position.
Solution1: Set the printhead height adjustment lever to the
center position for normal printing. (
Problem3: You are printing on thick paper or paper that
buckles easily.
Solution1: Make sure that the printhead height adjustment
lever is set at the up position. (
Problem4: The output assist guides are not pulled out.
Solution1: Pull out on both sides of the output assist guides.
→
( P.2-31, P.2-39)
Problem5: The media is wrinkled because it is set
improperly.
Solution1: Release the release lever, and then once again
align the media.
6- 29
Edges smeared with ink
Problem1:
Solution1: Open the upper cover and clean the platen.
Problem2:
Solution1: Load the paper feed source named in the
→
P.2-40)
Problem3:
Solution1: Remove the creasing or curling then set the
→
P.2-40)
Problem4:
Solution1: If the cutting dust reduction function is not
The platen has become dirty after a borderless
print job or printing a small media size.
→
( P.4-11)
The selected Media Type is not correct for the
media loaded in the media supply source.
message. If the paper is not the same as that
specified for the job, pause the print job
temporarily, load the correct paper, then print
→
again. ( P.2-26, P.2-35)
The media is wrinkled or curled.
media again.
A line is printed at the cutting position when the
cutting dust reduction function is set.
needed, use the operation panel to switch off this
feature for the print media in use.
TOP
Chapter 1
Basic Procedures
Chapter 2
Using a Variety of
Media
Chapter 3
Printing Methods for
Different Objectives
Chapter 4
Maintaining the
Printer
Chapter 5
Using the Printer in a
Network Environ-
ment
Chapter 6
Troubleshooting
Chapter 7
Operation of the
Function Menus
Contents
Index