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Canon W7200 User Manual

Canon user's guide large format printer w7200, w7250.
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Manual - 126 pages
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Network manual - 74 pages

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Table of Contents

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   Summary of Contents for Canon W7200

  • Page 2 • Every effort has been made to ensure that the information contained in this guide is correct. If any error or omission is found, contact us directly or an authorized Canon representative. • Canon is not responsible for any damages, direct or indirect, arising from or related to the use of this printer. Trademarks •...
  • Page 3: Illustrations And Screen Examples

    Illustrations and Screen Examples The illustrations and screen examples used in this guide were created with the W7200 but they also apply to the W7250. Operations described herein apply to both models.
  • Page 4: Abbreviations

    • Microsoft • Microsoft • The term “GARO”, used in the name of this printer driver, is an acronym for “Graphic Arts Language with Raster Operations”, a printer language of creating raster images. Legal Notice • It is illegal to reproduce currency, bills, negotiable securities and other documents prohibited by law.
  • Page 5: Regulations For This Product

    Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. Tel No. 516-328-5600...
  • Page 6: Canadian Radio Interference Regulations

    Their standards and logos are uniform among participating nations. TAR ® Program TAR ® Partner, Canon Inc. has NERGY NERGY TAR ® Office Equipment Program is a global TAR ®...
  • Page 7: Safety Warnings And Precautions

    Never apply force to the cord by pulling on it, and never place a heavy object on the power cord. z To avoid a fire or serious electrical shock, connect the printer power cord to an independent power source that is not shared by other equipment or appliances.
  • Page 8 TIn an Emergency ... z To avoid a fire or serious electrical shock, if the printer emits smoke or a strange odor, immediately press the Power button to switch the printer off and unplug the power cord from the power supply. Discontinue using the printer and call for service.
  • Page 9 TMoving the Printer z The W7200 printer unit weighs 72 kg (159 lb.), and the W7250 printer unit weighs 60kg (132 lb.). To prevent personal injury from back strain, etc., lifting the printer requires at least two people, one on either end of the printer.
  • Page 10 TGeneral Caution z There are high voltage points inside the printer. To avoid a fire or electrical shock, never attempt to disassemble the printer or attempt repairs. z To avoid a fire or electrical shock, never use flammable sprays around the printer.
  • Page 11: Table Of Contents

    Printer Part Names ........1-2...
  • Page 12 Cleaning the Printer ........6-9...
  • Page 13 Cleaning the Printer Surfaces ........6-9...
  • Page 14 Deleting Old USB/IEEE 1394 Printer Drivers ..... . 8-8 Uninstalling the Printer Driver ....... . . 8-10 Uninstalling GARO Status Monitor .
  • Page 15: Before Using The Printer

    Before Using the Printer This section describes printer parts and procedures you should know before you use the printer.
  • Page 16: Printer Part Names

    A cloth tray to hold printed media output from the printer. Stand (option for W7250) A stand mounted on four casters to support the printer main unit. The output stacker, or optional Media Take-up Unit (W7200 only), can be mounted inside the stand. Before Using the Printer...
  • Page 17: Right Cover

    Operation panel Provides the Power button, Online button, LCD display, and other important buttons used to operate the printer. For details, see “Using the Operation Panel Buttons” (Æ P.5-4). h Right cover Open to replace ink tanks. This cover is normally locked. In order to replace ink tanks, this cover may be unlocked automatically by selecting “Rep.
  • Page 18: Power Connector

    (Æ Setup Guide) Power connector Provides a connection point for the printer power cord. g Media Take-up Unit connector (Only W7200) Provides a connection point for the power cord of the Media Take-up Unit. TTop View (Inside) a Carriage rail Provides the path for the carriage as it moves from side to side.
  • Page 19 Equipped with the nozzles that supply the inks for printing. This important part is not installed before shipping, so you must install it before you can use the printer. (Æ Setup Guide) d Printhead lock lever This lever locks and holds the printhead lock cover in place. Open to install the printhead.
  • Page 20: Roll Stopper

    Pull on this lever to unlock the roll media tray so you can draw it out of the printer. d Roll holder Used when loading roll media in the printer. e Paper guide An important part in the media feed path. When loading roll media, pass the sheet between the paper guide.
  • Page 21 Y Ink Tank These tanks hold the ink. The ink tanks are not installed before shipping, so you must install all the ink tanks before you can use the printer. g Bk Ink Tank Cover h PC Ink Tank Cover...
  • Page 22 Switches media take-up on and off when the take-up mode switch is set for manual. Sensor unit Senses the presence of the print media. When the take-up mode switch is set for automatic and a sheet of media blocks this sensor, the take-up operation starts. Before Using the Printer...
  • Page 23: Switching The Printer On And Off

    Follow the procedure below to switch the printer on and off. The examples below demonstrate normal operation of the printer after it is set up and ready for normal operation. If the printer has not been set up completely, follow the procedures in the Setup Guide to complete the setup procedures before you execute the procedures below.
  • Page 24: Switching The Printer Off

    Important z To prevent damaging the printer or losing valuable data, never switch it off or disconnect the power cord while the printer is operating. z If the roll media is not to be used for a week or so, open the roll media tray and take up the roll media.
  • Page 25: Setting The Printer Online And Offline

    Note z If the printer does not receive print data for more than 20 minutes, or if the operation panel is not pressed, the printer automatically enters the sleep mode to conserve power.
  • Page 26: Setting The Printer Offline

    Setting the Printer Offline Follow the procedure below to set the printer offline so you can feed media, adjust the cutter, move the carriage, and so on. Press the Online button. The Online lamp goes off. Paper Source Data Message...
  • Page 27: Print Media You Can Use

    Print Media You Can Use This chapter describes the types of print media that can be used and how to load each type.
  • Page 28: Print Media That Can Be Used

    In such a case, wait for the ink to dry completely before handling the media. Note z For more details about Canon print media, please refer to the instructions provided with each media package. Types of Print Media The types of paper and other print media are described below.
  • Page 29 TGlossy Film Coated with a film base that reproduces color even more brilliantly than glossy paper. This media is ideal for reproducing brilliant colors for graphic and photographic images that require the best possible quality. TPhoto Glossy Paper Highest grade glossy paper with a photographic print paper base coating possessing high chromaticity, ideal for printing photographs.
  • Page 30: Paper Sizes

    The below table lists the paper sizes and feed methods that can be used with this printer. TRoll Media This table lists roll media with maximum diameter of 130 mm (5.1 in.) and media core inside diameter of 2 inch that can be used in this printer. ISO A0 ISO A1 ISO A3 ARCH 36”...
  • Page 31 DIN C4 229.0 x 324.0 mm (9.02 x 12.76 in.) Poster 20” x 30” 508.0 x 762.0 mm (20 x 30 in.) Poster 30” x 40” 762.0 x 1016.0 mm (30 x 40 in.) W7200 W7250 – – – –...
  • Page 32: Printing Area

    (0.9 in.) Note z If you intend to use the Expand Print Area feature in the printer driver, the top and bottom margins should be set for the minimum settings in order to maximize the print area. For more details, refer to the printer driver Help.
  • Page 33: Loading Roll Media

    To prevent jams, never open the roll media tray during printing. z If you switch the printer off with the roll media set, do not pull out the roll media tray. If you must open the roll media tray, open the upper cover, raise the media release lever, then open the roll media tray.
  • Page 34: Loading The Roll Media

    (Æ P.6-11) z For more details about the type of roll media that can be loaded in the printer, refer to Chapter 2 “Print Media That Can Be Used”. (Æ P.2-2)
  • Page 35 Open the tray. “Open Roll Tray” is displayed. If the roll media is already set, then “Close Roll Tray” is displayed. Pull the tray open lever then pull out the roll media tray. “Load Roll Media” is displayed. If there is media remaining on the roll, rotate the roll holder in the direction of the arrow in the illustration to take up the media.
  • Page 36 Remove the roll holder, remove the holder stopper, then remove the media. To remove the holder stopper, pinch in the lever at the center then pull the holder stopper off. Remove any remaining paper from the roll. Important z Store unused roll media in its original package. Store the package in a cool, dry location that is not exposed to direct sunlight.
  • Page 37 Insert the holder stopper completely into the left end of the roll holder until it stops. The roll media is locked in place by the roll holder. Position the roll media as shown in the illustration, align the left and right ends of the roll holder with the grooves at either end of the roll media tray, then set the roll media in the tray.
  • Page 38 Push in the roll release lever to release the paper guide. Pull up the leading edge of the roll media, and then from above pass the sheet past the paper guide as shown in the illustration. Hold the roll media near the left and right side of the leading edge, then insert it.
  • Page 39 Pull out a sufficient amount of the leading edge of the roll media to ensure that it is straight and that the left and right edges of the sheet are parallel with the sides of the tray. Pull out enough of the leading edge of the roll sheet so you can align its left and right edges with the edge of the roll to ensure that it is straight.
  • Page 40 Turn the left and right ends of the roll holder in the direction indicated by the arrows to roll the leading edge of the media as far as the paper guide. Turn the roll until approximately 1~2 mm of the leading edge of the roll media is visible below the paper guide.
  • Page 41 Important z You must make the appropriate selection for the “Roll Media Type” setting. If the “Roll Media Type” selection is does not match the roll media loaded in the printer, select the correct setting. (Æ P.2-17) Roll Media Type Setting...
  • Page 42 The media size is detected automatically, therefore no setting for the size is required. z In order to align the leading edge correctly on the W7200, the paper is fed approximately 100 mm (4 in.) then cut. On the W7250 without the stand installed, the paper is feed 300 mm (11.8 in.) then cut.
  • Page 43: Selecting The Roll Media Type

    Media Type setting on the operation panel. If the Roll Media Type setting does not match the roll media loaded in the printer, the print job cannot execute correctly from the computer. As soon as the roll media is set in the roll media tray, “Roll Media Type”...
  • Page 44: Loading Cut Sheets

    Note z When the printer is set up with the stand, simply pressing Paper Source on the operation panel alternately selects Roll Media or Cut Sheet. If you select Cut Sheet by pressing Paper Source, the roll media source automatically moves to the print standby position so the cut sheet can be set for printing.
  • Page 45 Pressing Paper Source alternates the selection between Roll Media and Cut Sheet. When the printer is set up on the stand and with roll media loaded in the printer, the roll media automatically retracts to the standby position and the printer enters the cut sheet mode.
  • Page 46: Loading Cut Sheets

    (Æ P.6-11) z For more details about the type of cut sheets that can be loaded in the printer, refer to Chapter 2 “Print Media That Can Be Used”. (Æ P.2-2) Open the upper cover.
  • Page 47 If the printer is set up on the stand, this procedure is not required because the printer automatically retracts the roll media to the standby position.
  • Page 48 C u t S h e e t T y p e C o a t e d P a p e r The cut sheet starts to feed. If the printer detects no skew and there is no problem, then the printer enters the print standby mode. 2-22 Print Media You Can Use to select the type of cut sheet, then press Enter.
  • Page 49 You should remove each sheet output to the output stacker, one at a time. Note z Before the printer is shipped from the factory, the Cut Sheet Type is set for Plain Paper. z It is recommended that the special settings (1 to 5) be used when smudges and blots appear on the print density is too light while printing on one of the media types listed above.
  • Page 50: Select The Cut Sheet Type

    Select the Cut Sheet Type Whenever a cut sheet is set, the Cut Sheet Type setting must be set. This setting must be done correctly in order for the computer to execute the print job. Press the Online button twice to display “MAIN MENU”. Press M A I N M E N U C u t S h e e t T y p e...
  • Page 51: High Quality Printing On Film

    High Quality Printing on Film By adjusting the height of the printhead before printing on glossy film or other film base media, you can achieve superior quality image printing. When you want to increase the precision of printing, or if you need eliminate coarse texture in the print, follow the procedure below.
  • Page 52 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. z If the printhead height adjustment lever is dirty, before continuing with this procedure, wring out a damp cloth and use it to clean the printhead height adjustment lever.
  • Page 53 For printing on thick paper, or on paper that wrinkles easily, set the lever to the up position (c). Close the upper cover. The carriage returns to the home position, the Online lamp lights, and the printer is ready to print. 2-27 High Quality Printing on Film...
  • Page 54: Aligning The Printhead

    Aligning the Printhead After adjusting the height of the printhead, use the operation panel to execute “Print Pattern A”, then adjust the printhead alignment. (Æ “Aligning the Printhead” P.7-33) Re-adjusting Printhead Height After the print job is finished, especially before starting the next print with another type of media, you must do the procedure to reset the printhead height adjustment lever to the center (standard) position.
  • Page 55: Using The Media Take-up Unit

    Using the Media Take-up Unit When the optional Media Take-up Unit is installed on the W7200, the media take-up unit can be used to take up printed roll media as it is output from the printer. This is convenient for very long, continuous print jobs on roll media.
  • Page 56: Settings For Using The Media Take-up Unit

    Settings for Using the Media Take-up Unit Press the Online button twice to display “MAIN MENU”. Press M A I N M E N U T a k e - u p R e e l Press T a k e - u p R e e l E n a b l e The selection is prefixed with an equals sign (=), and the Media Take-up Unit is ready to use.
  • Page 57: Loading Roll Media

    Loading Roll Media On the Media Take-up Unit, set the take-up mode switch to “Manual”. If the output stacker is installed, remove it from the stand. Store the output stacker where it will not interfere with the sensors. While pressing down on the slide holder release lever (a), move the slide holder to the left.
  • Page 58 Insert the media core onto the center hubs of the take-up holders. With your left hand, push the slide holder toward the left end of the media core, and continue to push firmly until you hear the hub of the slide holder catch and lock into the core media.
  • Page 59 Press the Online button twice to display “MAIN MENU”. Paper Source Roll Media Cut Sheet Cancel Press to select “Auto Feed” then press M A I N M E N U A u t o F e e d Press to select “Yes”...
  • Page 60 Press On the Media Take-up Unit, press down the take-up switch to take up about two complete roll turns of media. Press 2-34 Print Media You Can Use to feed some slack into the roll media. to feed some slack into the roll media.
  • Page 61 Install the weight roll (a) and weight joint (b) according to the width of the roll media. A2 Size (and smaller) Set the weight roll inside the slack of the roll media. Important z You must install the weight roll to avoid poor performance of the media take-up unit.
  • Page 62: Removing Printed Media From The Media Take-up Unit

    On the Media Take-up Unit, set the take-up mode switch to Auto. The completes the installation of the Media Take-up Unit. You can now execute print jobs from the computer. Removing Printed Media from the Media Take-up Unit When the print job is finished, follow the procedures below to remove the printed media from the Media Take-up Unit.
  • Page 63 On the Media Take-up Unit, set the take-up mode switch to “Manual”. Remove the weight roll from inside the roll media. Press the Online button twice to display “MAIN MENU”. Paper Source Roll Media Cut Sheet Cancel Press to display “Force Cutting” then press M A I N M E N U F o r c e C u t t i n g Data...
  • Page 64 While holding the trailing edge of the printed media, press display “Yes”, then press Enter. F o r c e C u t t i n g Y e s The roll media is cut. Important z You must hold the trailing edge of the printed sheet while it is being cut. If the sheet is cut without holding it, the printed sheet will fall on the floor and the printed side may become soiled.
  • Page 65 While supporting the printed media with your hand, press the slide holder release lever to the left, then remove the printed roll media. Important z To avoid poor media feeding, the media core should remain installed when the Media Take-up Unit is not in use. If the output stacker was in use, re-attach it to the stand.
  • Page 66: Disabling The Media Take-up Unit

    Disabling the Media Take-up Unit Press the Online button twice to display “MAIN MENU”. Press M A I N M E N U T a k e - u p R e e l Press T a k e - u p R e e l D i s a b l e The selection is prefixed with an equals sign (=) to indicate that the Media Take-up Unit can no longer be used.
  • Page 67: Printing From Windows

    Printing from Windows This chapter describes the basic procedures for printing from Windows.
  • Page 68: Printing

    Note z For more details about the printer driver, refer to the printer driver online Help. (ÆP.3-5) Print Procedure In the software application, select Print from the File menu.
  • Page 69 Make sure the name of the printer is displayed in the Name box, perform the settings for the “Print range” and “Copies” group, then click the OK button. The print job starts. Important z You should remove each sheet output to the output stacker, one at a time.
  • Page 70: Canceling A Print Job

    Follow this procedure to cancel a print job. In the Printers folder, double-click the icon for the printer. Click the name of the job that you want to cancel, click Printer in the menu bar and select Cancel All Documents.
  • Page 71: Viewing Online Help

    Viewing Online Help Online Help is available to explain the functions and items of the printer driver. Opening Online Help In the Printer Properties window, click the Help button. The Help window opens. Note z For more details about how to use the Help window, please refer to your operating system manual.
  • Page 72 Printing from Windows...
  • Page 73: Printing From A Macintosh

    Printing from a Macintosh This chapter describes the basic procedures for printing from a Macintosh.
  • Page 74: Printing

    Note z Occasionally you may not be able to share use of the printer when it is connected via USB. If this case, connect to the USB or IEEE 1394 board directly. If the printer is not shared, print from a Windows computer.
  • Page 75 Click the GARO Printer Driver icon in the list on the left, then in the right list under Destination select the name of the selected printer. If the printer is connected to a network, make sure that the Active button for AppleTalk is clicked on.
  • Page 76 With Mac OS X use Print Center to select the printer. However, if the printer is switched off, or if the cable is disconnected, the name of the printer will not appear in the list. Be sure to check the status of the printer before starting a print job.
  • Page 77 If the name of the printer is not in the Printer List, click the Add Printer icon. If the name of the printer is in the list, go to Step 5. In the new connection menu connect the connection destination for the printer, select the name of the printer from the list, then click the Add button.
  • Page 78: Print Procedure

    In the software application, select Print from the File menu. The Print window opens. Check the Printer box and make sure that the name of the printer is displayed. On the Main panel select the settings for the Page, number of Copies, Media Type, Media Source, Print Quality, and other settings.
  • Page 79: Canceling A Print Job

    Follow the procedures below to cancel a print job. TMac OS 8.6/9.x In the GARO Printer Extra folder installed on the hard disk, click the PrintMonitor icon. Click the print job to cancel, then click the Printing Paused button.
  • Page 80 The printer re-enters print mode and is ready for operation. Important z If the print job data has already been sent to the printer, the print job cannot be canceled. After canceling a print job, you should always select Resume Printing.
  • Page 81 Power button for 3 seconds, then after the printer switches off, switch it on again. If you switch off the printer, all the print jobs received by the printer and currently in progress are erased completely. You will need to restart any job you need to print.
  • Page 82 Open the Utilities folder and open Print Center. Select the name of the printer from the Printer List, then select Show Jobs from the Printers menu. The queue list for the printer is displayed. Select the print job to cancel, then select Delete Job from the Jobs menu.
  • Page 83 Important z After the print data has been sent to the printer, the print job cannot be canceled. When you want to cancel a print job that remains in the printer, do the GARO Printmonitor job cancel procedure. To open the GARO Printmonitor, in the Print Center of the Printer menu select Printer Settings.
  • Page 84: Canceling A Foreground Print Job

    Power button for 3 seconds, then after the printer switches off, switch it on again. If you switch off the printer, all the print jobs received by the printer and currently in progress are erased completely. You will need to restart any job you need to print.
  • Page 85: Viewing Help

    Viewing Help The Help file is available on the User Software CD-ROM in a PDF file to describe the functions and items of the printer driver. Opening Help Mount the User Software CD-ROM into the CD-ROM drive, then open the PDF icon.
  • Page 86 4-14 Printing from a Macintosh...
  • Page 87: Using The Operation Panel

    Using the Operation Panel This chapter describes how to use the printer operation panel buttons and functions.
  • Page 88: What's On The Operation Panel

    What’s On the Operation Panel? On the printer operation panel there is a display (a), nine buttons (b), and five lamps (c). The operation panel is used to indicate the current status of the printer, display messages and settings, and perform menu settings.
  • Page 89 R e p l a c e Y T a n k When a device requires attention, the message lamp flashes and the printer stops. In such a case, you must correct the problem. When a message is displayed to alert you that a device requires attention, you can continue with the print job.
  • Page 90: Using The Operation Panel Buttons

    Using the Operation Panel Buttons The buttons on the operation panel are used for the functions described below. a Paper Source button Offline: b Cancel button Offline: Pause: Offline: Menu display: Offline: Menu display: Offline: Using the Operation Panel Paper Source Data Roll Media Cut Sheet...
  • Page 91: Power Button

    Press to switch the printer on. Printer on: Press and hold for 3 seconds to switch the printer off. Online button Press this button to switch printer offline and online, and to open the menu display. Printer online: Press to switch the printer to offline.
  • Page 92: Reading Operation Panel Lamps

    On: Cut sheet is selected as the paper source. c Data lamp On: The printer is receiving or processing a print job. Flashing: A paused job is in the printer, or the printer has received a print Off: There are no jobs in the printer. d Message lamp On: A warning is displayed on the operation panel.
  • Page 93: Function Menus

    Function Menus This printer is provided with many built-in functions that can be set with the operation panel. The menus allow you to make system and option settings, clean the printhead, print test prints, and display information about the printer settings.
  • Page 94: How To Perform Menu Settings

    The procedure below shows you how to set the sleep timer as an example of how to make settings on the operation panel. Press the Power button (h) to switch the printer on. After a few seconds “Online” is displayed in the operation panel and the Online lamp lights.
  • Page 95 The selected value is prefixed with an equals sign (=). Press the Online button (i) to display “Online”. Paper Source Roll Media Cut Sheet Cancel The Online lamp lights and the printer is ready to print. Data Message Power nter Online...
  • Page 96: Menu Settings Summary Tables

    Selects the type setting for cut sheet media. Selects the type setting for roll media. Sets the printer in the replace ink tank mode. Selects automatic cutting when printing with roll media. If you select “Print Cut Line”, a line prints to guide manual cutting.
  • Page 97 Default G/W Regis. Settings Yes*, No Function Sets the time interval for the printer to remain idle before it enters the sleep mode. If set off, the printer never enters the sleep mode. Sets the job timeout setting for the printer.
  • Page 98 *1. Displayed only when “Roll Media” selected as the Media Source and “Cutter” is enabled. *2. Displayed only when “Enable” is selected for “Take-up Reel”. *3. W7200 only. *4. Displayed only when “Cut Sheet” is selected as the Media Source. *5. Displayed only when “Roll Media” is selected as the Media Source.
  • Page 99: Chapter 6 Maintenance

    Maintenance This chapter describes how to replace consumables and maintain the printer.
  • Page 100: Replacing Ink Tanks

    Replacing Ink Tanks A message in the printer driver screen or in the printer operation panel display warns you when the ink tank level in a tank so low that it is time to replace the ink tank. Of the six ink tanks, Yellow (Y), Magenta (M), Photo Magenta (PM), Cyan (C), Photo Cyan (PC), and Black (Bk), only the one that runs dry need be replaced.
  • Page 101: Handling Ink Tank Precautions

    An ink tank should be used up within six months after its seal is broken. Not using the ink tank within this time period could cause poor printing. z Never leave an ink tank removed from the printer for longer than one month. This could lead to ink clogging in the tank and poor printing.
  • Page 102: Replacing An Ink Tank

    Replacing an Ink Tank Follow the procedure below to replace any ink tank. Press the Online button twice to display “MAIN MENU”. Press M A I N M E N U R e p . I n k T a n k Press R e p .
  • Page 103 Hold the empty ink tank by the grips on its side, then remove it. Place the removed ink tank in a vinyl or plastic bag and seal it. Important z If there is ink remaining in the removed ink tank, be sure to cover the ink port (a) to prevent the ink from spilling and staining.
  • Page 104 If the wrong color is inserted in a slot, the ink will mix incorrectly in the tubes and printhead, causing the printer to print the wrong colors. Close the ink tank cover until you hear it catch.
  • Page 105 After all the ink tanks have been installed, close the right cover. Press in on the right cover until you hear it click and lock. The Online lamp lights and the printer is ready to print. Note z If all of the ink tanks are not installed, you will see the message “No X Ink Tank”...
  • Page 106: Caution About Using Refilled Ink Tanks For This Printer

    Printing with the ink level detection function switched off could damage the printer, especially the printhead, or could cause the printer to operate abnormally in other ways. Canon is not responsible for damages or injuries caused by such actions. Caution z Once the ink level detection feature is switched off, the ink level detection information cannot be recovered.
  • Page 107: Cleaning The Printer

    Caution z To avoid personal injury from high voltage points, hot components, or moving parts inside the printer, always switch the printer off before cleaning it and disconnect its power cord from the power supply. z Never use thinner, alcohol, benzene or any other flammable liquid to clean the printer.
  • Page 108 Dampen a clean cloth, wring it out completely, then use it to clean the printer exterior surfaces, tray, ventilation vent (a), and power cord plug. After cleaning, make sure that everything is free of dirt and paper dust, then use a clean, dry cloth to wipe dry the cleaned surfaces.
  • Page 109: Cleaning Inside The Upper Cover

    Disconnect the power cord from the power source. Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. Paper Source Data...
  • Page 110 Dampen a clean cloth, wring it out completely, then use it to wipe clean the upper cover handle (a), platen and entire platen area (b), tray (c), upper cover roller (d), and paper release lever (e). Important z To avoid creating a static charge that could attract paper dust and dirt that can cause poor printing, never use a dry cloth to wipe inside the upper cover.
  • Page 111: Cleaning The Paper Restraint

    Cleaning the Paper Restraint To achieve the best performance with this printer, use plain paper to clean the reverse side of the paper restraint when the print side or reverse side of the media is dirty, or at least once a month.
  • Page 112 Fold a sheet of plain paper (a) 2 or 3 times, then insert it from the back of the printer below the lower surface of the paper restraint (b), then use the paper to clean. Be sure to clean the entire surface of the paper restraint.
  • Page 113: Cleaning The Carriage Rail

    Cleaning the Carriage Rail To achieve the best performance with this printer, clean the carriage rail at least once a year or when the printhead is replaced. Use the rail cleaner provided with the printer to clean the carriage rail.
  • Page 114 Open the upper cover. Remove the white sponge from the rail cleaner. Dampen the sponge with some water, wring it out, then place it in the rail cleaner. Note z If the white sponge does not clean, reverse the sponge or replace it. With the white sponge surface on the rail, place the rail cleaner on the right side of the carriage rail, then move the rail cleaner all the way to the left end of the carriage rail.
  • Page 115 When you are finished using the rail cleaner, wash out the white sponge, re-install in the rail cleaner, then store the rail cleaner in its protective case. If the printer is installed on the stand, place the rail cleaner in the storage compartment in the leg cover of the stand.
  • Page 116: Replacing The Printhead

    Note z Contact a Canon service center for details about how to obtain a replacement printhead. z When the ink supply runs low in a ink tank, procure a new ink tank for replacement as soon as possible.
  • Page 117: How To Replace The Printhead

    You must follow exactly the procedure below when you replace the printhead. If you fail to follow procedure, the printhead may leak and stain the work area. Press the Power button to switch the printer on. After a few seconds “Online” is displayed in the operation panel and the Online lamp lights.
  • Page 118 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. z Check the carriage cover, printhead lock cover, and the printhead lock lever. If one or more of these items is dirty, clean them with a damp cloth before you replace the printhead.
  • Page 119 Raise the carriage cover and open it completely. Pull the printhead lock lever completely forward to open it. Raise the printhead lock cover and open it completely. 6-21 Replacing the Printhead...
  • Page 120 To avoid minor burns, do not touch these metal parts when you remove the printhead. Important z To avoid damaging the printer, never touch the electrical contacts on the carriage. z Discard a used printhead in compliance with local regulations regarding the disposal of such items.
  • Page 121 Discard these items immediately in compliance with local regulations regarding the disposal of such items. With the nozzles pointing down and the electrical contacts facing the printer, insert the new printhead into the carriage. Make sure that the printhead is inserted completely. Replacing the Printhead...
  • Page 122 Lower the printhead lock cover toward you to lock the printhead in place. Raise the printhead lock lever and push it in until you hear it catch. Pull the carriage cover down and forward until you hear it catch. 6-24 Maintenance...
  • Page 123 Close the upper cover. After the upper cover is closed, “Please Wait..” is displayed and processing begins. Ink processing requires about 3.5 minutes. When the processing is finished, Print Pattern A prints automatically. Now you should adjust the printhead. (Æ P.7-33) Important z Print Pattern A cannot execute if either “Auto Print”...
  • Page 124 6-26 Maintenance...
  • Page 125: Chapter 7 Troubleshooting

    Troubleshooting This chapter describes how to solve problems with the printer.
  • Page 126: Having A Problem

    Having a Problem? If the printer is not operating as you think it should or if you experience any other problems, read in order through the list below, select the heading that best describes your problem, then go to the referenced page.
  • Page 127: Printer Not Operating Correctly

    Printer Not Operating Correctly Check the following items when the printer does not operate and will not print. Cannot Print Printer Not Switched On Problem 1: Power button not switched on. Solution: Press the Power button again to confirm that the Online lamp, Message lamp, and operation panel light.
  • Page 128 Call for service and request a new installer CD-ROM. System Does Not Recognize the Printer Problem 1: Interface cable is disconnected. Solution: If the printer is connected via the USB or IEEE 1394 port, check the cable connections at the printer and the computer. (Æ Setup Guide) Troubleshooting...
  • Page 129 Problem 3: The printer is connected to the LAN, but the LAN communication method is not detected automatically. Solution: On the back of the printer, set the DIP switches to the correct settings for the LAN in use. (Æ Setup Guide) Problem 4: The destination via the Macintosh network is not set.
  • Page 130: Printing Does Not Start

    Problem 1: Printer is not selected as the destination for the print job. Solution: If you are using Windows or Mac OS X, make sure that the correct name of the printer is selected in the name box of the Print dialog box, then try again. Solution: If you are using Mac OS 8/9, make sure that the correct name of the printer is selected with the Chooser.
  • Page 131: Printing Halts During Print Job

    Replenish the print media in the designated feed source. Problem 5: The “Media Size” and “Media Type” selections are not selected. Solution: Use the printer operation panel to select the correct setting for the media type (Roll Media Type, or Cut Sheet Type). (Æ P.2-7, P.2-18) Solution: If the Media Type selection is incorrect, cancel the print job, open the printer driver and select the correct setting for the print media loaded.
  • Page 132 When the roll media was loaded, the ejection of a plain cut sheet was a normal part of the procedure in order to align the roll media correctly. When the preparation is finished, the printer is ready to print. Problem 3: Printhead nozzles are clogged.
  • Page 133: Print Job Results Abnormal

    (Æ P.7-31) Problem 5: The ink port needle is stuck and the ink has clogged. Solution: If the printer has not been used for more than 24 hours, execute Print Head Cleaning B. (Æ P.7-31) Ink Smeared Problem 1: Printing with high density ink on plain paper.
  • Page 134 Problem 3: The printhead height adjustment lever is at the down position. Solution: Set the printhead height adjustment lever to the center position for normal printing. (Æ P.2-25) Problem 4: You are printing on thick paper. Solution: Make sure that the print height adjustment lever is set to the up position. (Æ...
  • Page 135: Print Results Do Not Match Print Job Content

    Problem 1: Monochrome printing is selected in the printer driver for the print job. Solution: On the Main tab of the printer driver, select Color for the Color Mode and try again. (Æ Printer Driver Help) Problem 2: Ink supply has run low in one or more ink tanks.
  • Page 136: Other Problems

    Problem 5: A color ink tank is inserted in the wrong slot. Solution: On the printer operation panel, select “Move Printer”. Remove the ink tank from the printer, then insert the correct color ink tank. (Æ Setup Guide) Solution: After doing the above procedure, execute “Nozzle Check”. If each color is not printing correctly, on the printer operation panel execute “Head...
  • Page 137: Message Is Displayed

    Install a new ink tank. (Æ P.6-2) Check x Tank (“x” = Letter code for the ink tank) Problem 1: The ink tank indicated by the message cannot be used with this printer, or an empty tank was installed. Solution: Make sure that the indicated ink tank is installed correctly.
  • Page 138 Load the cut sheet in the tray and press the Online button, or cancel the print job. (Æ P.2-18) Eject Cut Sheet Problem 1: The printer received print data for the roll media while a cut sheet was loaded. Solution: Remove the cut sheet and load the roll media.
  • Page 139 Power button. (Æ Setup Guide) Problem 2: The printer has malfunctioned. Solution: Switch the printer off, then press and hold down the Power button for over 3 seconds to switch the printer on again. Solution: If the message occurs again after switching the printer off and on, note the message in the first line of the operation panel display, then call for service.
  • Page 140 Memory Overflow Problem 1: Print job cannot be processed due to the large amount of data. Solution: Check and lower the resolution and quality settings in the printer driver. Solution: Use the banner printing feature to divide the job. No Media Problem 1: The media in the selected source has run out.
  • Page 141: Incorrect Media

    Solution: Remove the jammed media then press the Online button. (Æ P.7-18) Incorrect Media Problem 1: The media type specified by the printer driver does not match the value for the media in the paper feed source. Solution: Confirm the type of media loaded in the printer, then select the media type with the operation panel.
  • Page 142: Removing Paper Jams

    Removing Paper Jams When a paper jam occurs, the “Media Jam” or “Turn Power Off !!” message is displayed on the operation panel and the print job stops. Follow the procedure below to check each location for paper jams and remove the jammed sheets.
  • Page 143 If you cannot take up the roll media, open the roll media guide on the back of the printer, then pull out the roll media and cut the buckled portion. Note z Check inside the roll media guide for any paper scraps or media tape and remove...
  • Page 144 Turn the roll until approximately 1~2 mm of the leading edge of the roll media is visible below the paper guide. After closing the roll media tray, close the tray. Firmly push the roll media tray completely into the printer. “Roll Media Type” is displayed on the operation panel. 7-20...
  • Page 145 Press and hold for 3 seconds the Power button to switch the printer off. Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. Paper Source Data...
  • Page 146 Move the carriage manually when it is out of its normally parked position. Move it to the right or left edge of the carriage rail before attempting to remove the media. Raise the paper release lever. Hold the jammed sheet by the left and right edges and pull it toward you, then cut it where the printing ends or where it is wrinkled.
  • Page 147 Open the tray, pull the tray open lever, then pull out the roll media tray. Lower the roll release lever toward the inside of the machine, release the paper guide, then pull out the left and right corners of the leading edge of the media as far as the roll so the media is parallel with the sides and even with the roll.
  • Page 148 Rotate the roll holder in the direction of the arrow, then cut the media along the edge of the paper guide. After closing the roll media tray, close the tray. Firmly push the roll media tray completely into the printer. 7-24 Troubleshooting...
  • Page 149 Lower the paper release lever, then close the upper cover. Press the Power button to switch the printer on. Roll media preparation begins. When preparation is finished, the printer is ready to print. Note z If want you a sharper leading edge, press the Online button on the operation panel to display “Offline”, then press...
  • Page 150: Removing A Cut Sheet Jam

    Follow the procedure below to remove a cut sheet jam that occurs during printing. Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. Raise the paper release lever. 7-26...
  • Page 151 If the jammed sheet is visible, grip the sheet by the left and right sides and pull it toward you out of the printer. If the jammed sheet is not visible, on the back of the printer open the roll media guide then pull out the jammed sheet.
  • Page 152 Load a new sheet of paper, then lower the paper release lever. Close the upper cover. Cut sheet preparation begins. When preparation is finished, the printer is ready to print. 7-28 Troubleshooting...
  • Page 153: Checking The Print Status

    If you are using a cut sheet, make sure at least one sheet of unused A3 paper (not the blank side of used paper) or larger is set. If the printer is off, press the Power button to switch it on. After a few seconds “Online” is displayed in the operation panel and the Online lamp lights.
  • Page 154 The nozzle check pattern prints. After the nozzle check pattern has printed, “Online” is displayed in the operation panel and the printer is ready to print. If there are no breaks in the vertical and horizontal lines for each color, the nozzle check pattern is normal.
  • Page 155: Cleaning The Printhead

    If three consecutive cleanings with Head Cleaning B do not solve the problem, then the printhead is damaged and should be replaced. Æ P.6-18) Press the Power button to switch the printer on. After a few seconds “Online” is displayed in the operation panel and the Online lamp lights. Paper Source...
  • Page 156 H e a d C l e a n i n g A Head cleaning begins. When head cleaning is finished, “Online” is displayed and the printer is ready to print. Print the nozzle check pattern to determine if normal operation has been restored.
  • Page 157: Aligning The Printhead

    The procedure with cut sheets is slightly different, so you will need to follow the instructions displayed on the operation panel. If the printer is off, press the Power button to switch the printer on. After a few seconds “Online” is displayed in the operation panel and the Online lamp lights.
  • Page 158 Repeat Step 6 for “B” ~ “E” on Pattern A to make adjustments. 7-34 Troubleshooting to select “System Setup” then press to select “Adjust Printer” then press to select “Print Pattern A” then press Enter. Sample: Inconspicuous Vertical Line to display that number then...
  • Page 159 “J”. Sample: Positioned Incorrectly Repeat Step 10 for “K” on Pattern A to make adjustments. When you are finished making settings, the printer returns online. to select that number then press Sample: Positioned Correctly to select that number then press...
  • Page 160: Adjusting Amount Of Media Feed

    Only Cut Sheet should be used with the W7250 without the stand. For details about loading cut sheets, see “Loading Cut Sheets” in Chapter 2 (Æ P.2-18). It is possible to use both Roll Media and Cut Sheet with the W7200 and the W7250 with the stand.
  • Page 161 S y s t e m S e t u p Press to select “Adjust Printer” then press S y s t e m S e t u p A d j u s t P r i n t e r Press to select “Print Pattern B”...
  • Page 162: Reducing The Amount Of Cut Waste

    To avoid paper jams, do not use this function with cut sheets. This function cannot be used with cut sheets. If the printer is off, press the Power button to switch the printer on. After a few seconds “Online” is displayed in the operation panel and the Online lamp lights.
  • Page 163 Press to display “System Setup” then press M A I N M E N U S y s t e m S e t u p Press to display “CutDustReduct.” then press S y s t e m S e t u p C u t D u s t R e d u c t .
  • Page 164: Adjusting And Replacing The Cutter

    If the notch is already as position 3, obtain a new cutter blade for replacement. If the printer is off, press the Power button to switch the printer on. After a few seconds “Online” is displayed in the operation panel and the Online lamp lights.
  • Page 165 Open the upper cover. Important z To avoid soiling your hands or damaging the printer, never touch any part inside the printer unless instructed to do so. z Check the cutter blade, carriage, and area around the carriage. If one or more of these items is dirty, clean them with a damp cloth before you adjust the cutting blade position.
  • Page 166 While pinching the cutter blade at the grips (a), pull the cutter blade off the carriage. Important z To avoid personal injury from a cut, never touch the blade (a) after removing the cutter. Turn the cutter position adjustment dial one notch in the direction of the arrow in the illustration.
  • Page 167 Close the upper cover. The carriage returns to the home position, the Online lamp lights, and the printer is ready to print. 7-43 Adjusting and Replacing the Cutter...
  • Page 168 7-44 Troubleshooting...
  • Page 169: Other Important Information

    Other Important Information This chapter describes options, specifications, and provides other information.
  • Page 170: Options

    Media Take-up Unit TU-02 Stand The stand, designed for the W7250, is also provided with an output stacker. z Printer Stand ST-21 Note z The Stand ST-21 is provided as a standard accessory with the W7200. Other Important Information...
  • Page 171: Ieee 1394 Expansion Board

    IEEE 1394 Expansion Board EB-01 Note z The IEEE 1394 Expansion Board EB-01 is provided as a standard accessory with the W7200 and does not require installation. Roll Holder Sets These sets contain a roll holder and holder stopper, just like the roll holder and holder stopper on the printer.
  • Page 172: Consumables

    • Back Print Film • Proofing paper W7200: ISO A3 (297.0 mm) ~ ARCH 36” (914.4 mm) W7250 ISO A3 (297.0 mm) ~ ARCH 24” (609.6 mm) Less than 130 mm (5.1 in.) Front side W7200: ISO A4 ~ ARCH E...
  • Page 173: Ink Tanks

    For details about how to replace ink tanks, see Chapter 6, Maintenance, “Replacing Ink Tanks”, (Æ P.6-2). Printhead The same printhead can be used on either the W7200 or W7250. z Printhead BC-1400 Note z For details about how to replace the printhead, see Chapter 6, Maintenance, “Replacing the Printhead”, (ÆP.6-18).
  • Page 174: Cutter Blades

    Cutter Blades The same cutter blades can be used in the cutter of the W7200 or W7250. z Cutter Blade CT-02 Note z For details about how to replace the cutter blade, see Chapter 7, Troubleshooting, “Adjusting and Replacing the Cutter”, (Æ P.7-40).
  • Page 175: Updating The Firmware

    By updating the firmware for this printer, you can add on new functions and improvements for existing functions. Obtaining the Firmware Update Contact a Canon service center, or the dealer where you purchased the printer, for details about how to obtain the most recent version of the firmware update.
  • Page 176: Uninstalling The Software

    Deleting Old USB/IEEE 1394 Printer Drivers Follow the procedure below when you need to remove an old version of a USB or IEEE 1394 printer driver. All of the printers presented in the list at Step 3 will be deleted.
  • Page 177 Delete all the printer drivers presented in the list. Confirm the names of the printers, then click the Yes button. Uninstall begins. When the uninstallation is finished, the printer names deleted from this list are displayed. Confirm the printer names, then click the OK button.
  • Page 178: Uninstalling The Printer Driver

    On the desktop, click the Start button, point to Programs, then click “GARO Printer Driver Uninstaller” from “Canon Printer Uninstaller”. The Delete Printer window opens. Click the printer in the list you wish to delete, then click the Delete button. Confirmation message appears.
  • Page 179: Uninstalling Garo Status Monitor

    Click the finish button after the InstallShield Wizard complete is displayed. Uninstalling an LPR Port Follow the procedure below to uninstall Canon LPR Port installed with Windows. Use the printer driver to select and set the printer for any port (“Print to the following port”) other than Canon LPR Port.
  • Page 180: Uninstalling The Garo Device Setup Utility

    Uninstalling the GARO Device Setup Utility Follow this procedure to uninstall the GARO Device Setup Utility installed with Windows. On the desktop click the Start button, point to Settings, then click Control Panel. The Control Panel window opens. Double-click the Add/Remove Programs icon. Select GARO Device Setup Utility from the list of software applications then click the Change/Remove button.
  • Page 181: Specifications

    BCI-1411C Photo Cyan Ink BCI-1411PC Black Ink BCI-1411Bk Ink type Ink tank capacity 330 ml W7200 Serial Bubble Jet Highest, High, Standard, Draft 600 x 1200 dpi 1 port 1 port Option 1200 dpi (600 dpi x 2lines) 1280 nozzles for each color...
  • Page 182 *1. Use an interface cable up to 2 m (6.6 ft.) long. *2.With the power supply off, a small amount of power is consumed. To power off the printer completely, switch the printer off and disconnect the printer power cord from the power source.
  • Page 183: Index

    Index Symbols Button ...5-5 Button ...5-4 Button ...5-4 Button ...5-4 Acrobat Reader ...4-13 ANSI ...2-4 AppleTalk ...4-3 ARCH ...2-4 Back Print Film ...2-3 background printing Macintosh ...4-7 belt stopper holder ...1-6 Cancel button ... 3-4, 4-9, 4-11, 4-12, 5-4 canceling printing Macintosh ...4-7 Windows ...3-4 carriage ...1-5, 7-22, 7-42...
  • Page 184 ...8-7 foreground printing ...4-12 function menus operation ...5-8 settings ...5-10 structure ...5-7 GARO Device Setup Utility ...8-12 GARO Printer Driver ...4-3 glossy film ... 2-3, 2-25 glossy paper ...2-2 Heavy Coated Paper ...2-2 Help Macintosh ...4-13 Windows ...3-5 high quality image print ...2-25...
  • Page 185 Mac OS 8.6/9.x ... 4-2, 4-7 Mac OS X ... 4-4, 4-9 Macintosh ... 4-2, 8-10 main menu ... 5-7, 5-10 media ...8-4 printing area ...2-6 problems ...7-18 media feed adjustment ...7-36 media size ...2-4 media source setting ... 2-7, 2-18 Media Take-up Unit ...1-8, 2-29, 2-34 connector ...1-4 not use setting ...2-40...
  • Page 186 Print Queue Restarting ...4-8 printer cleaning ...6-9 parts name ...1-2 specifications ...8-13 printer driver ... 3-2, 4-2 printer function priorities ...5-7 printer operation ...7-3 printer selection ...4-2 Printer Stand ...8-2 printhead ...1-5, 6-18, 6-22, 8-5 alignment ...7-33 cleaning ...7-31 handling precautions ...6-18 height adjustment ...2-25...
  • Page 187 software ...8-8 stand ...1-2 take-up holder ... 1-8, 2-32 take-up mode switch ...1-8, 2-31, 2-37 take-up switch ...1-8, 2-34, 2-38 tray ...1-2, 1-6, 2-18, 6-12, 7-18, 7-23 tray open lever ...1-6, 7-18, 7-23 troubleshooting ...7-2 upper cover ...1-2, 1-5, 2-20, 2-26, 6-11, 6-16, 6-20, 7-21, 7-26, 7-41 cleaning inside ...6-11 parts inside ...1-4 upper cover handle ...6-12...

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