User Not Able To Login / Login Icon Flashing; Login Via The Qr Code - Login Via Tgs/Nfc - Technogym Group Cycle D92 Technical Service Manual

6.3.3 USER NOT ABLE TO LOGIN / LOGIN ICON FLASHING

6.3.3.1

LOGIN VIA THE QR CODE - LOGIN VIA TGS/NFC

First, always upgrade the SW to the latest released version.
Check that the serial number of the display read with the
terminal software corresponds with the serial number read
on the QR code with a QR reader. Are the two SN the same?
At the end of the troubleshooting procedure, test the machine as described in "6.9 EQUIPMENT
TESTING AFTER THE INTERVENTION OF TECHNICAL SERVICE".
Page 46
The customer cannot log in.
QR code
Yes
Is the problem
Yes
repeated
on different
equipment?
No
Yes
Configure the
network on the
display. Is the
problem solved?
No
No
Set the correct
serial number
with the terminal
software. Is the
Yes
problem solved?
Figure 13 - login via the QR code
New Group Cycle (D92):
Technical Service Guide - Rev. 5.1
Check if the
customer network
complies with
the minimum
configuration
Ok, done
Yes
Is the problem solved?
No
Ok, done
Document uncontrolled when printed
Ok, done
Yes
Carry out the
date / time check [1].
No
Replace
the display (*)