New Group Cycle (D92):
Technical Service Guide - Rev. 5.1
At the end of the troubleshooting procedure, test the machine as described in "6.9 EQUIPMENT
TESTING AFTER THE INTERVENTION OF TECHNICAL SERVICE".
[1] PROCEDURE FOR CHECKING THE DATE / TIME:
1.
Check if the date and time are correct using the command from the terminal, @GETDATE#.
Two cases are possible:
▪
If the date and time are correct, replace the display.
▪
If the date and time are not correct, proceed as described below.
2.
Launch the following commands from the terminal without disconnecting the USB - MINI
USB cable:
Document uncontrolled when printed
The customer cannot log in.
TGS / NFC
Yes
Is the problem
repeated
on different
equipment?
No
Configure the
network on the
display. Is the
problem solved?
No
Carry out the date / time check [1].
Is the problem solved?
No
Replace
the display (*)
Figure 14 - login via TGS / NFC
Check if the
Yes
customer network
complies with
the minimum
configuration
Yes
Ok, done
Yes
Ok, done
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