Samsung WEC8500 Operation Manual page 491

WEC8050 / WEC8500 Operation Manual
A usage example is provided below. When the upgrade is completed, the system is
rebooted to apply the package.
When executing the package upgrade command, the message recommending to save
the configuration file is displayed.
If you save the current configuration, operator can use it for any future version
downgrade.
If there is a configuration file saved during previous upgrade, the message asking
whether you are going to use the file is displayed.
WEC8500/configure# package upgrade wec8500_1.4.4.R.bin
Notice: It is recommended that you save the configuration before
upgrade.
You can reapply the configuration, if you need to downgrade.
Do you want to save the configuration? (y/n): y
Previous configuration file is existed. Do you want to use it?
(y/n): y
Package Validation check ... success
Package Upgrade ............................................... done
Success
3) If package upgrade fails, upgrade is cancelled.
Possible causes and the troubleshooting methods are described below.
Possible Cause
File does not exist
Checksum error
on the file
Upgrade
terminated due to
an internal error
Upgrade
terminated due to
timeout
© Samsung Electronics America
Error Message
Error: no exist 'wec8500_
1.3.11.R.bin' file
Error: Package validation
check
Error: Internal error
saving the configuration-
failed (time-out)
Troubleshooting
Download the package to be upgraded again as
the package error has occurred during the
package downloading.
1) Execute the 'show process status' command
to check the process status.
2) Execute the 'show system cpu detail'
command to check the CPU status.
3) Transmit the logs above to the Samsung
Technical Support.
1) Execute the 'show process status' command
to check the process status.
2) Execute the 'show system cpu detail'
command to check the CPU status.
3) Transmit the logs above to the Samsung
Technical Support.
Version 7.1
page 491 of 673