Restoring The Encryption Key - Ricoh V-C3 D081 Field Service Manual

Recovery from a Device Problem

Restoring the encryption key

When replacing the controller board for a model in which the HDD encryption unit has been installed,
updating the encryption key is required.
• Before removing the VM card from Slot 1 (lower slot) you must shut down the App2 Me application
(and any other VM card applications) if it is running. See "Before Removing the VM Card..."
1. Prepare an SD card which is initialized.
2. Make the "restore_key" folder in the SD card.
3. Make an "nvram_key.txt" file in the "restore_key" folder in the SD card.
4. Ask an administrator to input the encryption key (this has been printed out earlier by the user) into the
"nvram_key.txt" file.
5. Remove only the HDD unit.
6. Turn on the main power switch.
7. Confirm that the prompt on the LCD tells you to install the SD card (storing the encryption key) in the
machine.
8. Turn off the main power switch.
9. Insert the SD card that contains the encryption key into Slot 1 (lower slot).
MFP Controller Options
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