Ricoh V-C3 D081 Field Service Manual page 540

6. Troubleshooting
1.Replace the toner cartridge causing the problem (density too light or no "Toner End" release) with a new
toner cartridge.
• After the "Toner End" alert appears for a color, this "Toner End" information is written into the ID chip
on the toner cartridge, even though a lot of toner may remain inside the cartridge. This means that
machine will detect that the toner cartridge is empty.
2.Do SP3817-005 (Developer Filling Admission: Clear). This SP forces the settings of SP3817-001 to 004
to change from "1" to "0" and forces toner supply from toner cartridges to toner sub hoppers.
3.Do SP2251-001 to 004 (Forced Toner Supply K, M, C, or Y) for the color whose image density is too
light.
• To prevent damaging the toner supply mechanism, never perform "Forced Toner Supply K, M, C, Y"
more than three times.
4.Check the image density to see if it is darker.
5.Do SP3820-002 "Manual ProCon".
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6.Do SP3821-001 "ProCon OK?" to confirm if SP3820-002 succeeded. You should see "10101010"
displayed if SP3820-002 executed successfully.
7.If SP3820-002 shows "10101010" (successful execution), perform the Steps 2 and 3 of Procedure 1
for the color causing the problem (light image or failure to release from "Toner End" alert).
SP2181 030 (Alignment Result) Errors
After SP2181 030 executes normally, you should see a "1" replace the "0" (default display). If you see
any number other than a "1", this indicates an error.
Code.
2 Failure
Problem 1
• Large amount of skew.
• Large amount of K skew.
• Large amount of skew in every color.
Solution
Print a trim pattern with SP2109 002 Pattern #10 (Trim Area).
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Error, Problem, Solution