Ricoh MP 305 Plus Field Service Manual
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Ricoh MP 305 Plus Field Service Manual

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Table of Contents

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MP 305
Machine Code: D259
Field Service Manual
February, 2016
Subject to Change

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Summary of Contents for Ricoh MP 305 Plus

  • Page 1 MP 305 Machine Code: D259 Field Service Manual February, 2016 Subject to Change...

  • Page 3: Important Safety Notices

    Important Safety Notices Warnings, Cautions, Notes In this manual, the following important symbols and notations are used. • A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or serious injury. • A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor or moderate injury or damage to the machine or other property.
  • Page 4 Safety Prevention of Physical Injury 1. Before disassembling or assembling parts of the machine and peripherals, make sure that the machine and peripheral power cords are unplugged. 2. The plug should be near the machine and easily accessible. 3. Note that some components of the machine and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off.
  • Page 5 When a thick book or three-dimensional original is placed on the exposure glass and the ARDF cover is lowered, the back side of the ARDF rises up to accommodate the original. Therefore, when closing the ARDF, please be sure to keep your hands away from the hinges at the back of the ARDF.

  • Page 6: Handling Toner

    4. When keeping used lithium batteries in order to dispose of them later, do not put more than 100 batteries per sealed box. Storing larger numbers or not sealing them apart may lead to chemical reactions and heat build-up. 5. The danger of explosion exists if a battery of this type is incorrectly replaced. Replace only with the same or an equivalent type recommended by the manufacturer.

  • Page 7: Laser Safety

    5. Contact a professional industrial waste disposal organization and ask them to dispose of the tank. Laser Safety The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical units in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite equipment.
  • Page 8 3. Always remove used batteries from the work site and dispose of them in accordance with local laws and regulations regarding the disposal of such items.

  • Page 9: Symbols, Abbreviations And Trademarks

    Symbols, Abbreviations and Trademarks This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: Clip ring Screw Connector Clamp E-ring Spring Flat Flexible Cable Short Edge Feed [A] Long Edge Feed [B] Black Cyan Magenta Yellow...

  • Page 10: Trademarks

    Trademarks ® ® ® Microsoft , Windows , and MS-DOS are registered trademarks of Microsoft Corporation in the United States and /or other countries. ® PostScript is a registered trademark of Adobe Systems, Incorporated. ® is a registered trademark of Hewlett-Packard Company. ®...

  • Page 11: Table Of Contents

    TABLE OF CONTENTS Symbols, Abbreviations and Trademarks......................1 Trademarks..............................2 1. Product Information Machine Codes and Peripherals Configuration....................21 System Configuration and Options......................21 Main Machine and Peripherals......................21 Controller Options..........................22 Specifications..............................24 2. Installation Installation Requirements..........................25 Environment..............................25 Machine Level.............................. 26 Minimum Space Requirements........................
  • Page 12 NFC Card Reader Type M15 (D3B4)......................82 Accessory Check............................82 Installation Procedure..........................83 Optional Counter Interface Unit Type M12....................98 Accessory Check............................98 Installation Procedure..........................99 RICOH e-Sharing Box (D668)........................106 Controller Options............................107 Overview..............................107 SD Card Slots............................107 USB Port.............................108 SD Card Appli Move..........................108 Overview............................108...
  • Page 13 Seal Check and Removal.........................118 Installation Procedure........................118 Check All Connections..........................119 Security Settings............................. 121 Security Function Installation........................121 Data Overwrite Security........................... 122 Before You Begin the Procedure..................... 122 Using Auto Erase Memory.......................122 HDD Encryption............................124 Before You Begin the Procedure:....................124 Enable Encryption Setting........................ 124 Backing Up the Encryption Key.......................
  • Page 14 Front Upper Cover............................ 150 Left Upper Cover............................150 Left Lower Cover............................151 Front Cover..............................153 Operation Panel Rear Cover........................153 Scanner Rear Cover..........................154 Front Inner Cover............................155 Paper Exit Tray............................156 ARDF................................158 ARDF................................158 After installing a New ARDF......................158 ARDF Exterior.............................159 ARDF Front Cover..........................159 ARDF Rear Cover..........................161 ARDF Feed Cover..........................
  • Page 15 Scanner................................186 Scanner Unit.............................. 186 Scanner Front Cover..........................187 Exposure Glass, ARDF Exposure Glass, Left Scale and Rear Scale............. 188 Precaution for Installing These Parts....................189 APS Sensor 1, 2............................190 Scanner HP Sensor............................192 Timing Belt..............................193 Scanner Motor............................194 CIS................................195 Platen Cover Sensor, ARDF Position Sensor................... 197 Scanner Parallel Adjustment........................199 Laser Optics..............................202 Location of the Caution Decal........................
  • Page 16 Registration Clutch, Paper Feed Clutch....................225 Registration Roller............................227 Registration Roller (main machine side)..................227 Registration Roller (right cover side)....................228 How to Clean the Registration Roller....................230 Transfer Unit..............................231 Transfer Roller Unit............................ 231 Notes on Installing the Transfer Roller Unit..................... 232 ID Sensor..............................234 How to Clean the ID Sensor......................
  • Page 17 Duplex Driven Roller.........................261 How to Clean the Duplex Driven Roller and the Duplex Drive Roller.......... 263 Duplex Reverse Clutch..........................264 Notes on Installing the Duplex Reverse Clutch................266 Paper Exit Indicator........................... 266 Bypass................................268 Bypass Clutch............................268 Bypass Unit..............................269 Bypass Paper End Sensor......................... 270 Bypass Paper Feed Roller, Bypass Separation Roller................
  • Page 18 Clutches..............................296 Applying the Grease........................297 Adjustment after Replacement........................302 Printing................................302 Registration - Leading Edge/Side-to-Side..................302 Blank Margin ........................... 304 Main Scan Magnification........................ 305 Scanning..............................306 Registration: Platen Mode........................306 ARDF Image Adjustment........................... 307 Registration/Blank Margin......................307 Sub Scan Magnification........................308 Skew Adjustment..........................309 5.
  • Page 19 Update procedure..........................326 Error Screens During Updating........................ 331 Updating JavaVM............................337 Creating an SD Card for Updating......................337 Updating Procedure......................... 337 List of Error Messages........................338 NVRAM Data Upload/Download......................341 Uploading Content of NVRAM to an SD card..................341 Downloading an SD Card to NVRAM....................342 UP/SP Data Import/Export..........................
  • Page 20 How to Check if the Firmware Downloaded with RESERVE............364 How to Install Firmware Downloaded with RESERVE..............365 Update via SD card..........................368 Capturing the Debug Logs..........................371 Overview..............................371 Security of the Operation Log......................373 Retrieving the Debug Logs........................373 Procedure for Retrieving the Debug Log with SD Card..............373 Procedure for Retrieving the Debug Log via Web Image Monitor..........376 Log File List............................
  • Page 21 SC302-00..............................398 SC355-00..............................399 SC360-01..............................399 SC361-01, SC362-01..........................400 SC391-00..............................402 SC392-00..............................403 SC 4xx................................405 SC440-00..............................405 SC460-00..............................406 SC497-00..............................407 SC498-00..............................407 SC5xx................................409 SC502-01..............................409 SC502-02..............................410 SC520-00..............................411 SC521-00..............................412 SC534-00..............................413 SC534-01..............................414 SC541-00, 02............................415 SC542-01, -03, -04, -06........................416 SC543-00, SC544-00..........................
  • Page 22 SC636-02..............................426 SC637-01, -02............................426 SC641-00..............................427 SC650-01, -04, -05, -13........................427 SC650-14..............................428 SC651-01, -02............................429 SC652-00..............................430 SC653-00..............................430 SC669-01 to -26, -36, -37........................431 SC670-01, -02............................433 SC672-10 to -13, -99..........................434 SC673-10..............................435 SC681-01, -06, -11, -16, -21, -26, -31, -36..................435 SC682-01, -06, -11, -16, -21, -26, -31, -36..................437 SC687-00..............................
  • Page 23 SC838-00 [2701]............................458 SC839-00 [9001]............................458 SC840-00..............................458 SC841-00..............................459 SC842-00, -02............................459 SC845-01 to -05............................460 SC853-00..............................461 SC850-00..............................461 SC854-00..............................461 SC857-00..............................462 SC858-00, -01, -02, -30, -31....................... 462 SC859-00, -01, 02, -10......................... 463 SC860-00..............................464 SC862-00..............................465 SC863-00..............................466 SC863-01, -02 to -23..........................466 SC864-01, -02 to -23..........................
  • Page 24 SC900-00..............................480 SC920-02, -04............................480 SC921-00..............................481 SC925-00, -01............................481 SC990-00..............................482 SC991-00..............................482 SC992-00..............................483 SC997-00..............................483 SC998-00..............................484 Jam Detection..............................485 Paper Jam Display.............................485 Jam Codes and Display Codes........................485 Sensor Layout............................488 Paper Size Codes............................489 Other Problems.............................. 491 How to Re-Install the OCR Unit........................491 Decreasing the Fusing Pressure........................
  • Page 25 Electrical Components 1........................509 Electrical Components 2........................510 Scanner Unit..............................512 Overview..............................512 Mechanism..............................512 Original Width Detection ........................513 Related SPs..............................514 ARDF................................516 Overview..............................516 Layout..............................516 Detailed Description..........................517 ARDF Drives............................517 Original Set Detection........................518 Original Transport (Single-sided Scanning)...................519 Original Transport (Duplex Scanning)....................520 Image Processing............................521 Block Diagram............................
  • Page 26 Drum Cleaning..........................531 Toner Recycling..........................532 Development and Toner Supply........................534 Overview..............................534 Mechanism..............................535 Drive..............................535 Developer Mixing..........................535 Development Bias..........................536 Toner Supply............................. 537 Toner Density Control........................539 Toner Near End/End Detection and Recovery................542 Related SPs..............................543 Image Transfer and Paper Separation......................545 Overview..............................545 Mechanism..............................546 Image Transfer and Paper Separation....................546 Drive..............................546 Image Fusing and Paper Exit........................
  • Page 27 Paper Lift Mechanism........................560 Paper End Detection.........................560 Bypass Tray..............................562 Bypass Tray Paper Registration ...................... 563 Duplex................................ 564 Overview............................564 Interleaving............................565 Ventilation...............................567 Overview..............................567 Exhaust...............................568 Intake ..............................569 Operation Panel............................571 Electrical Parts..............................572 Block Diagram............................572 Board Outline............................572 Other Features............................... 574 Silent Mechanism............................

  • Page 29: Product Information

    1. Product Information Machine Codes and Peripherals Configuration System Configuration and Options Main Machine and Peripherals Main Destination Machine Item Code MP 305 D259-27 D259-29 D259-21 D259-57 D259-67 MP 305 D259-69 D259-19...

  • Page 30: Controller Options

    1. Product Information Main Destination Machine Item Code Paper Feed Unit PB1090 D794-17 D794-21 Controller Options Main Destination Machine Item Code Bluetooth Interface Unit Type D D566-01 D3B4-07 XPS Direct Print Option Type M15 D3B4-08 D3B4-09 D3AC-23 OCR Unit Type M13 D3AC-24 D3AC-25 Data Overwrite Security Unit Type I...
  • Page 31 Machine Codes and Peripherals Configuration Main Destination Machine Item Code D668-01 RICOH e-sharing Box D668-02 D668-03 Optional Counter Interface Unit Type B870-21 Enhanced Security HDD Option Type D792-09...

  • Page 32: Specifications

    1. Product Information Specifications See “Appendices” for the following information: • General Specifications • Supported Paper Sizes • Software Accessories • Optional Equipment • Other Specifications...

  • Page 33: Installation

    2. Installation Installation Requirements • Some illustrations may differ from the actual machine. Environment –Temperature and Humidity Chart– • Temperature Range: 10 - 32°C (50 - 89.6°F) • Humidity Range: 15% to 80% RH • Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight) •...

  • Page 34: Machine Level

    2. Installation • Do not place the machine in areas where it can get exposed to corrosive gases. • Do not install the machine at any location over 2,000 m (6,500 ft.) above sea level. • Place the machine on a strong and level base. (Inclination on any side should be no more than 5 mm.) •...

  • Page 35: Power Requirements

    Installation Requirements Power Requirements • Make sure that the wall outlet is near the machine and easily accessible. After completing installation, make sure the plug fits firmly into the outlet. • Avoid multi-wiring. • Be sure to ground the machine. Input voltage: North America 120 - 127V 60Hz 12A...

  • Page 36: Main Machine Installation

    2. Installation Main Machine Installation Important Notice on Security Issues In order to increase the security of the MFP, and to ensure that the customer sets the administrator password, an administrator set/change prompt screen appears at the first power-up. Overview •...

  • Page 37: Password Setting Procedure

    Main Machine Installation Password Setting Procedure • For more details about this security issue, see “Notes on Using Multi-Function Printers Safely” supplied with the MFP. • When Supervisor / Administrator 1-4 passwords are configured via network, the “Change Supervisor login password” window will not display. •...
  • Page 38 2. Installation Enter the password. Press [OK].
  • Page 39 Main Machine Installation Confirm the Password. Press [OK].
  • Page 40 2. Installation Change the Administrator 1 login password. Enter the password. Press [OK].

  • Page 41: Accessory Check

    Main Machine Installation Confirm the password. Press [OK]. Turn OFF then ON the main power. Accessory Check Check the quantity and condition of the accessories in the box against the following list:...
  • Page 42 2. Installation Item Q'ty Main Destination (Model) (SPF) (SP) (SP) (SP) (SPF) (SPF) (SPF) Power plug (For 125 V or 250 V) Decal Brand plate NFC tag Modular code with Ferrite core Ferrite core Operating Instruction EMC address Guarantee sheet Caution (FCC) Caution (Canada) Caution (CE/CH)

  • Page 43: Installation Procedure

    Main Machine Installation • For NA, modular code and ferrite core is bound in the factory. Installation Procedure Unpack the machine and remove all the wrapping. Remove all filament tapes and retainers from the machine. Open the front cover and right cover.
  • Page 44 2. Installation Remove the small cover [B] and the PCDU [A]. • When taking out the PCDU, hold the lower center and the opposite side of the drum as shown below. Otherwise, the drum may be damaged.
  • Page 45 Main Machine Installation Remove the development unit protection sheet [A]. • Do not touch the grease applied to the gears on the PCDU. Attach the PCDU to the machine. Pull out the heat sealing sheet [A] horizontally. Close the right cover. Shake the toner bottle up and down several times with the cap on top.
  • Page 46 2. Installation Make sure that the PCDU is securely installed in the machine. • If the toner bottle is installed in the machine without a PCDU, toner scatters due to internal pressure. Remove the toner bottle protection cap and install the toner bottle in the machine. Close the front cover.

  • Page 47: Check Image Quality / Settings

    Main Machine Installation Attach the decal to the main paper feed tray. [A]: Tray number decal [B]: Paper size decal Check Image Quality / Settings Loading Paper • When there are other options to be installed, install according to the procedure for each. Check that the operation panel shows the following message.

  • Page 48: Moving The Machine

    2. Installation Moving the Machine This section shows you how to manually move the machine from one floor to another floor. See the section "Transporting the Machine" if you have to pack the machine and move it a longer distance. •...

  • Page 49: Paper Feed Unit Pb1090

    Paper Feed Unit PB1090 Paper Feed Unit PB1090 • If dehumidification heater for optional paper feed tray is used simultaneously, install the dehumidification heater for optional paper feed tray before installing the paper feed unit PB1090. (page 48) Accessory Check Check the quantity and condition of the accessories in the box against the following list: Description Q’ty...
  • Page 50 2. Installation • Be sure to hold the specified positions when lifting the machine. Remove the T-shaped cover [A]. Remove the screws of the rear cover [A]. Open the right cover.
  • Page 51 Paper Feed Unit PB1090 Remove the rear cover [A]. (tab x 2) • Be careful not to damage the tabs at the rear of the left cover when removing or installing the rear cover. Remove the orange tapes retaining the paper feed unit.
  • Page 52 2. Installation Remove the screw covers [A], and then remove the screws securing the rear cover [B]. Remove the special tool [A]. Set the main machine on the optional paper feed tray. Remove the bracket [A]. • Discard the bracket that was just removed.
  • Page 53 Paper Feed Unit PB1090 Remove the protector [A] from the bracket removed in step 9, and attach it to the bracket packed with this option. Attach the edge saddles [A] packed with this option. Do the following: 1. Attach the joint bracket [A] packed with this option.
  • Page 54 2. Installation 2. Route the harness [B] through the left edge saddle installed in step 11. Connect the connectors ([A] and [B]) at the rear of the machine. Remove the main paper feed tray. Tighten the optional paper feed tray to the main machine using the special tool (removed in step 7).
  • Page 55 Paper Feed Unit PB1090 Reattach the special tool to the storage position (see step 7). Reassemble the machine. Attach the decals as shown below: [A]: Tray number decal [B]: Paper size decal • The tray number decal and paper size decal are packaged together with the machine.

  • Page 56: Dehumidification Heaters

    2. Installation Dehumidification Heaters • There are two dehumidification heaters for MP 305 . If both two dehumidification heaters are used simultaneously, creases can be made on sheets in the trays. See the following basic idea to prevent this: - The dehumidification heater for optional paper feed tray should only be installed if the machine has an optional paper feed unit installed.

  • Page 57: Installation Procedure

    Dehumidification Heaters Installation Procedure • You need two or more persons to lift the main machine. The main machine is highly unstable when it is lifted by one person, and may cause injury or property damage. • Be sure to hold the specified positions when lifting the machine. Assemble the DHB, harnesses, and bracket as shown below.
  • Page 58 2. Installation Remove the T-shaped cover [A]. Remove the screws from the rear cover [A]. Open the right cover. Remove the rear cover [A].
  • Page 59 Dehumidification Heaters • Be careful not to damage the tabs at the rear of the left cover when removing or installing the rear cover. Pull out the paper feed tray. Open the front cover. Remove the left lower cover [A]. •...
  • Page 60 2. Installation • Be careful not to damage the positioning boss [B] and tabs. Insert the tip [A] of the dehumidification heater for main paper feed tray into the slit [B] in the back of the main paper feed tray.
  • Page 61 Dehumidification Heaters Pass the connector [A] of the dehumidification heater for main paper feed tray through the hole [B] in the upper part of the main paper feed tray. Set the dehumidification heater for main paper feed tray [A] and tighten it. Connect the connector [A] of the dehumidification heater for main paper feed tray and the harness [B] (No.7 in the accessory list).
  • Page 62 2. Installation Install the DHB assembly [A]. Connect the connector [A] of the harness (short) to the PSU [B]. Connect the connector of the harness (long) to the connector [A] on the PSU and the connector [B] on the DHB. Reassemble the machine.

  • Page 63: Dehumidification Heater For Optional Paper Feed Tray

    Dehumidification Heaters Dehumidification Heater for Optional Paper Feed Tray Accessory Check Description Q’ty Note Tapping screw Clamp Edge saddle Not used Heater Bracket for heater Bracket for DHB Harness (short) DHB/PSU Bank harness Relay harness Harness (long) DHB/PSU Decal...

  • Page 64: Installation Procedure

    2. Installation Installation Procedure • You need two or more persons to lift the main machine. The main machine is highly unstable when it is lifted by one person, and may cause injury or property damage. • Be sure to hold the specified positions when lifting the machine. Assemble the DHB, bracket, and connectors as shown below.
  • Page 65 Dehumidification Heaters Remove the screw covers [A], and then remove the rear cover [B]. Assemble the heater and bracket. Install the heater assembly.
  • Page 66 2. Installation Route the relay harness [A]. Remove the T-shaped cover [A]. Remove the screws from the rear cover [A]. Open the right cover.
  • Page 67 Dehumidification Heaters Remove the rear cover [A]. • Be careful not to damage the tabs at the rear of the left cover when removing or installing the rear cover.
  • Page 68 2. Installation Open the front cover and pull the main paper feed tray. Remove the left lower cover [A]. • To remove the left lower cover [A], slide it to the rear. • Be careful not to damage the positioning boss [B] and tabs.
  • Page 69 Dehumidification Heaters Set the main machine on the optional paper feed tray. Do the following: 1. Attach the joint bracket [A]. 2. Clamp the harness [B] and relay harness [C].
  • Page 70 2. Installation Connect the harness coming from the main machine [A] with the harness [B] clamped in step 14. Install the DHB assembly [A]. Connect the connector [A] of the harness (short) to the PSU [B].
  • Page 71 Dehumidification Heaters Connect the connector of the harness (long) to the connector [A] on the PSU and the connector [B] on the DHB. Route the bank harness to the rear of the machine. Remove the dust filter [A] and route the relay harness to join the bank harness at the rear of the machine.
  • Page 72 2. Installation Remove the special tool [A]. Remove the main paper feed tray.
  • Page 73 Dehumidification Heaters Tighten the optional paper feed tray to the main machine using the special tool (removed in step 21). Reattach the special tool at the storage position. Reassemble the machine.

  • Page 74: Copy Data Security Unit Type G

    2. Installation Copy Data Security Unit Type G Accessory Check Description Q’ty For this model ICIB-3 Bracket Screws: M3x6 Yes* *Uses only two screws for this model Small bracket Not used Screws: M3x4 Not used Spacer:SQ-7 Not used Screws: M3x8 Not used Installation Procedure •...
  • Page 75 Copy Data Security Unit Type G Open the front cover and remove the cover [A]. Remove the front upper cover [A]. Slide and remove the left upper cover [A]. (Positioning boss [B]) • Be careful not to damage the two tabs at the rear when removing or installing.
  • Page 76 2. Installation Remove the T-shaped cover [A]. Remove the screws [A]. Open the right cover.
  • Page 77 Copy Data Security Unit Type G Remove the rear cover [A]. (tab x2) • Be careful not to damage the tabs at the rear of the left cover when removing or installing the rear cover.
  • Page 78 2. Installation Slide and remove the right upper cover [A]. • Be careful not to damage the positioning boss and the tabs on the cover when you remove or install. Slide the scanner unit about 10 cm to the right. Release the FFC on the BiCU.
  • Page 79 Copy Data Security Unit Type G Release all the other harnesses and remove the scanner unit [A].

  • Page 80: User Tool Setting

    2. Installation Connect the connector [A] on the ICIB-3 and the connector (CN204) [B] on the BiCU. Attach the bracket to the ICIB-3. Make sure that the connector and the dent enclosed in the red-dotted line below fits correctly. Plug in the machine and turn ON the main power. •...
  • Page 81 Copy Data Security Unit Type G Check the operation. • The machine will issue an SC165 error if the machine is turned ON with the ICIB-3 removed and the “Data Security for Copying“ feature set to “ON”. • The machine will issue an uncertain SC165 error if ICIB-3 is defective when the machine is turned ON and the “Data Security for Copying“...

  • Page 82: Enhanced Security Hdd Option Type M10 (D792-09)

    2. Installation Enhanced Security HDD Option Type M10 (D792-09) Accessory Check Description Q’ty Enhanced Security HDD EMC Address...

  • Page 83: Installation Procedure

    Enhanced Security HDD Option Type M10 (D792-09) Installation Procedure Remove the T-shaped cover [A]. Remove the screws from the rear cover [A]. Open the right cover.
  • Page 84 2. Installation Remove the rear cover [A]. (tab x 2) • Be careful not to damage the tabs at the rear of the left cover when removing or installing the rear cover.
  • Page 85 Enhanced Security HDD Option Type M10 (D792-09) Remove the controller box [A]. Remove the controller box’s upper cover [A]. Remove the standard HDD installed.
  • Page 86 2. Installation Disconnect the cables from the standard HDD. ( x 2) Unpack the enhanced security HDD.
  • Page 87 Enhanced Security HDD Option Type M10 (D792-09) Connect the two cables to the enhanced security HDD. ( × 2) Fasten the HDD to the bracket. ( × 4)

  • Page 88: After Installing The Hdd

    2. Installation Install the HDD bracket in the controller box. Reassemble the machine. After Installing the HDD Connect the power cord and turn ON the main power. A message prompts you to format the hard disk. Touch [Format].
  • Page 89 Enhanced Security HDD Option Type M10 (D792-09) Wait for the machine to finish formatting the hard disk. • Do not touch the power switch while the hard disk format is in progress. Wait for the machine to tell you that the formatting is finished. Turn OFF then ON the main power after the message tells you formatting is finished.

  • Page 90: Nfc Card Reader Type M15 (D3B4)

    2. Installation NFC Card Reader Type M15 (D3B4) Accessory Check Item Q’ty NFC Card Reader USB cable Cushion Decal EMC Address Caution chart...

  • Page 91: Installation Procedure

    NFC Card Reader Type M15 (D3B4) Installation Procedure Remove the T-shaped cover [A]. Remove the screws from the rear cover [A]. Open the right cover.
  • Page 92 2. Installation Remove the rear cover [A]. (tab x 2) • Be careful not to damage the tabs at the rear of the left cover when removing or installing the rear cover.
  • Page 93 NFC Card Reader Type M15 (D3B4) Open the ARDF feed cover [A]. Remove the screw from the ARDF front cover [A]. Open the copy holder [A] and then release the lock.
  • Page 94 2. Installation Remove the ARDF front cover [A]. Remove the screw from the ARDF rear cover [A].
  • Page 95 NFC Card Reader Type M15 (D3B4) Release the tabs (3 points). Open the copy holder [B] and the ARDF feed cover [C]. And then remove the ARDF rear cover [A].
  • Page 96 2. Installation Attach the cushion [A] included in the accessories to the back of the NFC card reader. Connect the USB cable to the NFC card reader. • Connect the card reader to the ferrite core side. Open the ARDF and pass the USB cable [A] through the hole [B] in the front of the ARDF.
  • Page 97 NFC Card Reader Type M15 (D3B4) Place the NFC card reader. Make sure that the NFC card reader [B] fits inside the ARDF frame. Also make sure that the ferrite core [A] fits inside the ARDF frame. Attach the ARDF front cover. Route the USB cable along the cable guide ([A] or [B]) and pass it through the hole [C].
  • Page 98 2. Installation • There are two ways for routing USB cable: • Narrower route [A]: for product provided by RICOH. Wider route [B]: for product provided by third-party. Pass the USB cable through the ARDF hinge [A]. Remove the front upper cover.
  • Page 99 NFC Card Reader Type M15 (D3B4) 2. Remove the front upper cover [A]. Slide and remove the right upper cover [A]. • Be careful not to damage the positioning boss and the tabs on the cover when you remove or install.
  • Page 100 2. Installation Slide and remove the left upper cover [A]. (Positioning Boss [B])
  • Page 101 NFC Card Reader Type M15 (D3B4) Remove the screws and slide the scanner unit about 10 cm to the left. Pass the USB cable [A] to the front side through the gap [B] on the rear.
  • Page 102 2. Installation Route the USB cable and pass it through the hole [A] in the front of the machine. Remove the operation panel. 1. Place the service mat on top of the ARDF. 2. Remove the brackets [A] of the operation panel unit. 3.
  • Page 103 NFC Card Reader Type M15 (D3B4) 4. Remove the operation panel unit and put it on the service mat. 5. Remove the rear cover [A] of the operation panel unit. Remove the operation panel’s USB cable and connector that were originally connected. Do the following: 1.
  • Page 104 2. Installation Reassemble the operation panel unit. Reinstall the operation panel unit. Route the cables as shown below. • It is not necessary to clamp and hook the cable if you use a third party product that has a thick cable.
  • Page 105 NFC Card Reader Type M15 (D3B4) Attach the decal on the area [A] as shown below. Turn ON the main power and check the NFC card reader operation.

  • Page 106: Optional Counter Interface Unit Type M12

    2. Installation Optional Counter Interface Unit Type M12 Accessory Check Description Q’ty MKB Board EMC Address Decal Tapping Screw: M3x6 Harness Clamp: LWS-0711 Stud Harness Band Harness...

  • Page 107: Installation Procedure

    Optional Counter Interface Unit Type M12 Installation Procedure Open the front cover and remove the cover [A]. Remove the front upper cover [A]. Slide and remove the left upper cover [A]. (Positioning Boss [B])
  • Page 108 2. Installation • Be careful not to damage the two tabs at the rear when removing or installing. Remove the T-shaped cover [A]. Remove the screws from the rear cover [A]. Open the right cover.
  • Page 109 Optional Counter Interface Unit Type M12 Remove the rear cover [A]. (tab x2) • Be careful not to damage the tabs at the rear of the left cover when removing or installing the rear cover.
  • Page 110 2. Installation Slide and remove the right upper cover [A]. • Be careful not to damage the positioning boss and the tabs on the cover when you remove or install. Slide the scanner unit to the right. Release the FFC on the BiCU. Unlock the connector and release it.
  • Page 111 Optional Counter Interface Unit Type M12 Release all the other harnesses and remove the scanner unit [A].
  • Page 112 2. Installation Attach the studs to the mainframe. Install the MKB board [A].
  • Page 113 Optional Counter Interface Unit Type M12 Attach the clamp and connect the connectors (CN112 [A] on the BiCU). Cut the part [A] of the rear cover shown in the photo below. Connect the harness provided from third-party’s counter device (20pin) and pass the harness through the opening in step 15.

  • Page 114: Ricoh E-Sharing Box (D668)

    2. Installation RICOH e-Sharing Box (D668) Refer to “RICOH e-Sharing Box Field Service Manual”.

  • Page 115: Controller Options

    Controller Options Controller Options Overview • Always touch a grounded surface to discharge static electricity from your hands before you handle SD cards, printed circuit boards, or memory boards. This machine has I/F card slots for optional I/F connections and SD card slots applications. After installing an option, check that the machine can recognize it (see page 119 at the end of this section).

  • Page 116: Usb Port

    2. Installation USB Port • These ports (lower and upper) are used for the Bluetooth Interface Unit. SD Card Appli Move Overview The service program "SD Card Appli Move" (SP5-873) allows you to move application programs from one SD card to another SD card. If more than one application is required, the applications must be moved to one SD card with SP5873-1.

  • Page 117: Move Exec

    Controller Options Move Exec The menu "Move Exec" (SP5-873-001) lets you move application programs from the original SD card to another SD card. • Do not turn ON the write protect switch of the system SD card or application SD card on the machine.

  • Page 118: Undo Exec

    2. Installation Turn ON the main power. Check that the application programs run properly. Undo Exec "Undo Exec" (SP5-873-002) lets you move back application programs from an SD card in SD Card Slot 1 (left) to the original SD card in SD Card Slot 2 (right). You can use this program when, for example, you have mistakenly copied some programs by using Move Exec (SP5-873-001).

  • Page 119: Bluetooth Interface Unit Type D

    Controller Options Bluetooth Interface Unit Type D • Unplug the main machine power cord before you do the following procedure. • Do not remove the Bluetooth unit while the main power is ON. • This option cannot be installed together with IEEE 802.11a/g/n. Turn OFF the main power, and then unplug the power cable from the wall outlet.

  • Page 120: Ocr Unit Type M13

    2. Installation Insert the Bluetooth Interface unit into the USB port [A]. (Either USB port can be used.) Plug the power cable and turn ON the main power. Make sure that the machine can recognize the option (see page 119 at the end of this section).
  • Page 121 Controller Options Remove the SD card slot cover [A]. Insert the SD card in SD slot 1 (left) [A] with its label facing up. Turn ON the main power. Press [Enter] in SP5-878-004 (Option Setup: OCR Dictionary). The SD card ID is saved in the NVRAM, and the ID of the MFP is saved on the SD card. The MFP and SD card are thereby linked.
  • Page 122 2. Installation Turn OFF then ON the main power. Press [Enter] in SP5-878-004 (Option Setup: OCR Dictionary). Dictionary data is copied to the HDD. • On the first run, SP5-878-004 links the SD card, and on the second run, dictionary data is copied.

  • Page 123: Recovery Procedure

    Controller Options • After installation, the OCR setting can be changed on the "OCR setting" screen. • When setting OCR, set [OCR setting] to [Yes]. (Default setting: [No]) Recovery Procedure When this option is installed, a function is saved on the HDD, and ID information on the SD card is saved in the NVRAM.
  • Page 124 2. Installation Remove the SD card slot cover [A]. Insert the SD card (XPS) in SD slot 1 (left) [A] with its label facing up. Merge the SD card contents if necessary. (page 108) Attach the SD card slot cover. Turn ON the main power.

  • Page 125: Data Overwrite Security Unit Type I

    Controller Options Data Overwrite Security Unit Type I Overview This option should be installed only for the customer who requires the CC certified Data Overwrite Security function. The function of this option is completely the same as the Data Overwrite Security in Security Functions, which is standard on this machine.

  • Page 126: Seal Check And Removal

    2. Installation Seal Check and Removal • You must check the box seals to make sure that they are not removed after the items have been sealed in the box at the factory before you do the installation. Check the box seals [A] on each corner of the box. •...

  • Page 127: Check All Connections

    Controller Options Remove the SD card slot cover [A]. Insert the SD card (DataOverwriteSecurity Unit) in SD slot 1 (left) [A] with its label facing up. Then push it slowly into SD slot 1 until you hear a click. Execute SP5-878-001 to install (initialize) the application. Check All Connections Plug in the power cord.
  • Page 128 2. Installation All installed options are shown in the "System Reference" column.

  • Page 129: Security Settings

    Security Settings Security Settings Security Function Installation • If the “Enhanced Security HDD Option Type M10” is installed at the same time of the main machine’s installation, do not execute these settings described below. When the “Enhanced Security HDD Option Type M10” and security functions (Data Overwrite Security and HDD Encryption Unit) are activated in the same machine, the function of the “Enhanced Security HDD Option”...

  • Page 130: Data Overwrite Security

    2. Installation • "NVRAM" mentioned in here means the NVRAM on the Controller Board. • "NVRAM" or EEPROM on the BiCU has nothing to do with this. Please use the following procedure when the Data Overwrite Security and HDD Encryption are reinstalled.
  • Page 131 Security Settings Press [Auto Erase Memory Setting]. Press [On]. Select the method of overwriting. If you select [NSA] or [DoD], proceed to step 10. If you select [Random Numbers], proceed to step 8. Press [Change]. Enter the number of times that you want to overwrite using the number keys, and then press [#].

  • Page 132: Hdd Encryption

    2. Installation Icon [1] This icon is lit when there is temporary data to be overwritten, and blinks during overwriting. Icon [2] This icon is lit when there is no temporary data to be overwritten. HDD Encryption Before You Begin the Procedure: Make sure that the following settings (1) to (3) are not at the factory default settings.
  • Page 133 Security Settings • When setting up encryption, specify whether to start encryption after deleting data (initialize) or encrypt and retain existing data. If data is retained, it may take some time to encrypt it. Turn ON the main power. Log in as the machine administrator from the control panel. Press [System Settings].

  • Page 134: Backing Up The Encryption Key

    2. Installation To reset all of the data, select [Format All Data]. Select the backup method. If you have selected [Save to SD Card], load an SD card into the media slot on the side of the control panel and press [OK] to back up the machine's data encryption key. If you have selected [Print on Paper], press the [Start] key.

  • Page 135: Encryption Key Restoration

    Security Settings • The encryption key is required for data recovery if the machine malfunctions. Be sure to store the encryption key safely for retrieving backup data. Log in as the machine administrator from the control panel. Press [System Settings]. Press [Administrator Tools].
  • Page 136 2. Installation To do this, follow the procedure below. Prepare an SD card that has been initialized in FAT16 format. Using a PC, create a folder in the SD card and name it "restore_key". Create a folder in the “restore_key” folder and name it the same as machine’s serial number, “xxxxxxxxxxx”...
  • Page 137 Security Settings Prepare an SD card. Create a directory named “restore_key” inside the root directory of the SD card. Then, save the “nvram_key.txt” file using the following name: /restore_key/nvram_key.txt Create a text file and write "nvclear". • Write this string at the head of the file. •...

  • Page 138: Remote Settings

    2. Installation @Remote Settings • Prepare and check the following check points before you visit the customer site. For details, ask the @Remote key person. Setting Procedure Check points before making @Remote settings The value of SP5-816-201 ([Remote Service]-[Regist Status]) to "0". 0: Neither the registered device by the external nor embedded RCG device is set.
  • Page 139 @Remote Settings Value Meaning Solution/ Workaround Communication error (proxy Check the network condition. enabled) Communication error (proxy Check the network condition. disabled) Proxy error (authentication error) Check Proxy user name and password. Communication error Check the network condition. Other error See "SP5-816-208 Error Codes"...

  • Page 140: Sp5-816-208 Error Codes

    2. Installation Value Meaning Solution/ Workaround Communication error (proxy Check the network condition. enabled) Communication error (proxy Check the network condition. disabled) Proxy error (Authentication error) Check Proxy user name and password. Other error See "SP5-816-208 Error Codes" below this. Request number confirmation Processing…...
  • Page 141 @Remote Settings Code Meaning Solution/ Workaround Attempted setting with illegal entries for -12004 Check ID2 of the mainframe. certification and ID2. @Remote communication is prohibited. The Make sure that "Remote Service" in User -12005 device has an Embedded RC gate-related Tools is set to "Do not prohibit".
  • Page 142 2. Installation Code Meaning Solution/ Workaround -2397 Incorrect ID2 format Check the ID2 of the mainframe. -2398 Incorrect request number format Check the Request No.

  • Page 143: Operation Guidance For Users

    Operation Guidance for Users Operation Guidance for Users Function/Operation Instruction to provide Basic machine • How to load the toner bottle functions, operations • How to load paper and other consumables/supplies • How to turn ON or OFF the main power •...
  • Page 144 2. Installation...

  • Page 145: Preventive Maintenance

    3. Preventive Maintenance Preventive Maintenance Tables See “Appendices” for the following information: • Preventive Maintenance Tables...

  • Page 146: Pm/Yield Parts Settings

    3. Preventive Maintenance PM/Yield Parts Settings Set-up Procedure for Replacing the PM/Yield Parts Enter the SP mode. Get the SMC log data using one of the following ways: a) Execute SP5-990-001 to print SMC log data. b) Execute SP5-992-001 (SMC List Card Save Function) to save SMC log data to an SD card. In the SMC data, look at the values of the counters in SP7-621-002 and/or -115, to determine what parts should be replaced.
  • Page 147 PM/Yield Parts Settings Check if the sample image has been copied correctly.
  • Page 148 3. Preventive Maintenance...

  • Page 149: Replacement And Adjustment

    4. Replacement and Adjustment Notes on the Main Power Switch Push Switch The main power button of this machine has been changed to a push-button switch (push button) from the conventional rocker switch. The push switch has characteristics and specifications different from the rocker switch.

  • Page 150: Shutdown Method (How To Turn Off The Main Power)

    4. Replacement and Adjustment • Automatic restart deals with cases when you accidentally unplugged the AC power cord or unexpected power outages. By keeping the power flag ON, after the resumption of power, the machine will start up automatically. In rare cases, when you reconnect the AC power cord to a power outlet, the machine does not start automatically.

  • Page 151: Forced Shutdown

    Notes on the Main Power Switch To start the machine, press the main power switch. However, if you press the main power switch between the beginning and the end of a shutdown, the machine will not start. Forced Shutdown In case normal shutdown does not complete for some reason, the machine has a forced shutdown function.

  • Page 152: Beforehand

    4. Replacement and Adjustment Beforehand • Turn OFF the main power and unplug the machine power cord before starting the following procedures. Otherwise, it may result in an electric shock or a malfunction. • After replacing, make sure that all removed harnesses are connected up again and secured in their clamps.

  • Page 153: Special Tools And Lubricants

    Special Tools and Lubricants Special Tools and Lubricants Part Number Description Q’ty Unique/Common B6455020 SD Card Common VSSG9006 Grease – G-1077 Unique A2929500 Test Chart – S5S (10pcs/set) Common B6455030 SD-CARD:SERVICE PARTS:2GB:ASS'Y Common 52039502 Silicone Grease G-501 Common...

  • Page 154: Quick Reference For Removing Major Units

    4. Replacement and Adjustment Quick Reference for Removing Major Units...

  • Page 155: Exterior Covers

    Exterior Covers Exterior Covers Rear Cover T-shaped Cover [A] Screws of the rear cover [A] Open the right cover.

  • Page 156: Right Upper Cover

    4. Replacement and Adjustment Rear Cover [A] (tab x 2) • Be careful not to damage the tabs at the rear of the left cover when removing or installing the rear cover. Right Upper Cover Rear Cover (page 147)
  • Page 157 Exterior Covers Slide and remove the right upper cover [A]. • Be careful not to damage the positioning boss and the tabs on the cover when you remove or install.

  • Page 158: Front Upper Cover

    4. Replacement and Adjustment Front Upper Cover Open the front cover and remove the cover [A]. Front Upper Cover [A] Left Upper Cover Front Upper Cover (page 150)

  • Page 159: Left Lower Cover

    Exterior Covers Slide and remove the left upper cover [A]. (Positioning Boss [B]) • Be careful not to damage the two tabs at the rear when removing or installing. Left Lower Cover Rear Cover (page 147)
  • Page 160 4. Replacement and Adjustment Pull the paper feed tray and open the front cover. Left lower cover [A]. • To remove the left lower cover [A], slide to rear and be careful not to damage the positioning boss [B] and tabs.

  • Page 161: Front Cover

    Exterior Covers Front Cover Pull the paper feed tray. Do the following steps: 1. Open the front cover. 2. Push the hinge and detach the shaft. 3. Remove the front cover [A]. • To remove the front cover, disengage the pin at the left side as shown above. •...

  • Page 162: Scanner Rear Cover

    4. Replacement and Adjustment Operation Panel (page 183) Operation Panel Rear Cover [A] Scanner Rear Cover Rear Cover (page 147) Left Upper Cover (page 150) Right Upper Cover (page 148) ARDF (page 158) Remove the screws on the guide scale [A] and slide the scanner unit [B] to the front slightly.

  • Page 163: Front Inner Cover

    Exterior Covers Scanner Rear Cover [A] Front Inner Cover Paper Feed Tray Front Upper Cover (page 150) PCDU (page 211) Front Cover (page 153) Release the harness [B] and remove the front inner cover [A]. • Slide down to remove the front inner cover [A].

  • Page 164: Paper Exit Tray

    4. Replacement and Adjustment Paper Exit Tray Left Lower Cover (page 151) Front Inner Cover (page 155) Check the location of the tabs on the right side of the paper exit tray [A].
  • Page 165 Exterior Covers Release the tabs checked in step 3, at the rear of the cover. Remove the paper exit tray [A] by sliding it to the front.

  • Page 166: Ardf

    4. Replacement and Adjustment ARDF ARDF Rear Cover (page 147) Open the ARDF. Harnesses and screws Lift up the ARDF [A] as much as possible. Then pull towards the rear to remove the ARDF from the machine. After installing a New ARDF Open the ARDF.

  • Page 167: Ardf Exterior

    ARDF Close the ARDF to set the hook and loop fasteners [C: 4 points] on the platen sheet. Open the ARDF and attach the sheet tightly. ARDF Exterior ARDF Front Cover Open the ARDF feed cover [A].
  • Page 168 4. Replacement and Adjustment Remove the screw from the ARDF front cover [A]. Open the copy holder [A] and then release the lock. ARDF front cover [A]...

  • Page 169: Ardf Rear Cover

    ARDF ARDF Rear Cover ARDF front cover (page 159) Remove the screw from the ARDF rear cover [A]. Release the tabs (3 points).

  • Page 170: Ardf Feed Cover

    4. Replacement and Adjustment Open the copy holder [B] and the ARDF feed cover [C]. And then remove the ARDF rear cover [A]. ARDF Feed Cover ARDF Front Cover (page 159) ARDF Feed Cover [A] Rear...

  • Page 171: Copy Holder

    ARDF Front Copy Holder ARDF Rear Cover (page 161) Clip ring...

  • Page 172: Ardf Feed Unit

    4. Replacement and Adjustment Remove the Copy Holder [A] and release the harnesses. ARDF Feed Unit Open the ARDF feed cover.

  • Page 173: Ardf Pickup Roller

    ARDF ARDF Feed Unit [A] ARDF Pickup Roller ARDF Feed Unit (page 164) Release the tab [A]...

  • Page 174: Ardf Feed Roller

    4. Replacement and Adjustment Slide the shaft [A] to remove the ARDF pickup roller [B]. ARDF Feed Roller ARDF Feed Unit (page 164) Clip [A]...

  • Page 175: Ardf Friction Pad

    ARDF Slide the shaft [A] and pull the pin [B]. Slide the shaft [A] to remove the ARDF feed roller [B]. ARDF Friction Pad ARDF Feed Unit (page 164) Push the lock lever [A] and remove the friction pad [B].

  • Page 176: Dfrb (Df Relay Board)

    4. Replacement and Adjustment Separate the sheet, bracket, and friction pad [A]. DFRB (DF Relay Board) ARDF Rear Cover (page 161) DFRB [A] • There is a tab holding the DFRB [A]. ARDF Feed Cover Sensor, Original Set Sensor ARDF Rear Cover (page 161) Remove the following:...

  • Page 177: Ardf Original Width Sensor

    ARDF • If it is difficult to remove the original set sensor [B], remove the bracket and release the tab. ARDF Original Width Sensor ARDF Rear Cover (page 161) Copy Holder (page 163) Rear cover [A] of the copy holder.

  • Page 178: Precaution For Installing The Ardf Original Width Sensor

    4. Replacement and Adjustment ARDF Original Width Sensor [A] Precaution for Installing the ARDF Original Width Sensor Open the ARDF original width guide to the maximum and install the ARDF original width sensor. The holes must align as shown below. ARDF Drive Motor •...
  • Page 179 ARDF Upper guide plate [A] Lower guide plate [A] Bracket [A]...
  • Page 180 4. Replacement and Adjustment Harnesses of the holder Harness Holder [A] ARDF paper feed solenoid [A] and bracket [B]...
  • Page 181 ARDF Bracket [A] and the hinge [B] Bracket [A]...
  • Page 182 4. Replacement and Adjustment ARDF Drive Motor [A] • Do not touch the encoder [A].

  • Page 183: Precautions For Installing The Lower Guide Plate

    ARDF Precautions for Installing the Lower Guide Plate When installing the lower guide plate, be careful of the following points: • Tighten the screws in the order shown below. • Do not use non-recommended equipment such as an electric screwdriver. •...

  • Page 184: Ardf Paper Feed Solenoid

    4. Replacement and Adjustment ARDF Paper Feed Solenoid • When removing the ARDF paper feed solenoid, the ARDF must be removed. (page 158) ARDF rear cover (page 161) ARDF feed cover (page 162) Bracket [A] ARDF paper feed solenoid [A] and bracket [B] ARDF Reverse Solenoid •...
  • Page 185 ARDF ARDF front cover (page 159) ARDF rear cover (page 161) ARDF feed cover (page 162) Copy holder (page 163) Bracket [A] Release the harness.
  • Page 186 4. Replacement and Adjustment Harness holder [A] Paper feed solenoid [A] and bracket [B]...
  • Page 187 ARDF Bracket [A] and hinge [B] Harness holder [A][B]...
  • Page 188 4. Replacement and Adjustment Release the linkage [B] and remove the ARDF reverse solenoid [A]. ARDF reverse solenoid [A]...

  • Page 189: Ardf Scanning Guide Plate, Ardf Registration Sensor

    ARDF ARDF Scanning Guide Plate, ARDF Registration Sensor ARDF Scanning Guide Plate [A] ARDF registration sensor [A] Precaution when Installing the ARDF Scanning Guide Plate The sheets [A] must not be under the ARDF scanning guide plate.
  • Page 190 4. Replacement and Adjustment...

  • Page 191: Operation Panel

    Operation Panel Operation Panel This section includes only the replacement procedure which is unique for the MP 305 series. The replacement procedures for the other parts are included in the FSM for the Smart Operation Panel, because these parts are also used with other models. Operation Panel Place the service mat on top of the ARDF.
  • Page 192 4. Replacement and Adjustment Remove the operation panel unit and put it on the service mat. Rear cover [A] of the operation panel unit Disconnect the harness and the USB cable.

  • Page 193: Internal Parts

    Operation Panel Internal Parts Refer to the FSM for the Smart Operation Panel.

  • Page 194: Scanner

    4. Replacement and Adjustment Scanner Scanner Unit Right upper cover (page 148) Left upper cover (page 150) Remove the screws of the scanner unit at the right and left. Slide the scanner unit about 10 cm to the right. Release the FFC on the BiCU. Unlock the connector and release it.

  • Page 195: Scanner Front Cover

    Scanner Release all the other harnesses and remove the scanner unit [A]. Scanner Front Cover Scanner unit (page 186)

  • Page 196: Exposure Glass, Ardf Exposure Glass, Left Scale And Rear Scale

    4. Replacement and Adjustment Scanner front cover [A] Exposure Glass, ARDF Exposure Glass, Left Scale and Rear Scale • All these parts are attached with hook and loop fasteners. • For replacing the ARDF exposure glass, order a [seal:preventfence] (D2051770) separately. Scanner unit (page 186)

  • Page 197: Precaution For Installing These Parts

    Scanner Outline [A]: Left Scale [B]: ARDF Exposure Glass [C]: Rear Scale [D]: Exposure Glass For replacing the ARDF exposure glass, remove the Seal:preventfence [A]. Precaution for Installing These Parts The ARDF exposure glass and the exposure glass have markings that show the correct orientation. [A]: Red point on the exposure glass [B]: Blue point on the ARDF exposure glass...

  • Page 198: Aps Sensor 1, 2

    4. Replacement and Adjustment Set the 2 points [A] and [B] to face each other as shown below. After that, attach new sticky tape. Stick the tape at the following location. APS Sensor 1, 2 • North America: 1 APS sensor...
  • Page 199 Scanner • Others: 2 APS sensors Exposure glass (page 188) APS sensor(s) [A] North America...

  • Page 200: Scanner Hp Sensor

    4. Replacement and Adjustment Others Scanner HP Sensor Exposure glass (page 188) Scanner HP sensor [A]...

  • Page 201: Timing Belt

    Scanner Timing Belt Exposure glass (page 188) Scanner motor [A] Release the timing belt [A] from the gear. Move the CIS carriage [A] to the cut out in the frame and remove it.

  • Page 202: Scanner Motor

    4. Replacement and Adjustment Timing belt [A] Scanner Motor Exposure glass (page 188) Scanner motor cover [A] Motor bracket [A]...

  • Page 203: Cis

    Scanner Scanner motor [A] Apply grease at the following locations [A]. After changing the CIS...
  • Page 204 4. Replacement and Adjustment Detail SP4-803-001 HP Position Adjust Unlock the front lock and turn over the CIS [A]. CIS [A] Unlock the connector to release.

  • Page 205: Platen Cover Sensor, Ardf Position Sensor

    Scanner Adjust the vertical scanning with SP4-803-001 (HP Position Adjust). Turn OFF then ON the main power to apply the SP setting. Adjust the carriage parallel if necessary (page 199). • The CIS correction value is stored in an EEPROM on the BiCU. This correction value must be re-adjusted after the CIS unit is replaced.
  • Page 206 4. Replacement and Adjustment • Remove the scanner unit to release the tabs that are inside the platen cover sensor.

  • Page 207: Scanner Parallel Adjustment

    Scanner Scanner Parallel Adjustment Use the parallel pins to adjust the scanner skew. Cover of the scanner motor [A] Loosen the screw to release the tension.
  • Page 208 4. Replacement and Adjustment Timing belt [A] CIS and screws This is to allow you to adjust the position of the carriage at the Point [A].
  • Page 209 Scanner Move the carriage to the insertion position of the parallel pins. When the adjusting position of the carriage [A] is at the pin insertion position, insert the parallel pins [B].

  • Page 210: Laser Optics

    4. Replacement and Adjustment Laser Optics Location of the Caution Decal Dust-Shield Glass Open the front cover. Small cover [A]...

  • Page 211: Notes On Installing The Dust Shield Glass

    Laser Optics Pull out the dust-shield glass [A]. Notes on Installing the Dust Shield Glass To check whether the glass is installed correctly, see the following: Correct: You can feel that the dust shield glass stops at a certain point while inserting the dust shield glass. You cannot push it in any more.

  • Page 212: Laser Unit

    4. Replacement and Adjustment Laser Unit T-shaped cover [A]...
  • Page 213 Laser Optics Screws of the rear cover [A] Open the right cover. (tab x2) Rear Cover [A] • Be careful not to damage the tabs at the rear of the left cover when removing or installing the rear cover.
  • Page 214 4. Replacement and Adjustment Open the front cover. Front Upper Cover [A] Open the ARDF. Slide the left upper cover [A] toward front side (Positioning Boss [B]).
  • Page 215 Laser Optics • Be careful not to damage the two tabs at the rear when you remove or install. Left lower cover [A] • To remove the left lower cover [A], slide to rear and be careful not to damage the positioning boss [B] and tabs.
  • Page 216 4. Replacement and Adjustment Dust-shield Glass (page 202) Pull out the laser unit halfway. Release the clamps and the connectors. LDB [A] The LDB is attached to the laser unit, and can only be replaced at the same time as the laser unit.

  • Page 217: Precaution For Installing The Laser Unit

    Laser Optics Precaution for Installing the Laser Unit To prevent skew, first fit the positioning holes in the laser unit securely over the bosses on the machine, then tighten the screws to secure the laser unit. Parallelogram Image Adjustment The left upper screw [A] on the laser unit allows you to adjust the angle of the second mirror [B] to correct a parallelogram image.
  • Page 218 4. Replacement and Adjustment • To correct the image [A], rotate the screw counterclockwise. • To correct the image [B], rotate the screw clockwise. • Rotating the screw twice moves the image up/down 1 mm per 300 mm width.

  • Page 219: Pcdu

    PCDU PCDU • To prevent damage from toner spillage during the PCDU removal, be sure to place a ground cloth on the floor. • To prevent damage from excess light, wrap the PCDU with protective paper and store the PCDU in a cool dark place.

  • Page 220: Toner Supply Motor

    4. Replacement and Adjustment Small cover [A] Open the right cover and remove the toner bottle. • Remove the toner bottle only while the PCDU is in the machine. If the toner bottle is taken out and/or put in while the PCDU is out of the machine, toner scattering may occur because of the bottle’s internal pressure.
  • Page 221 PCDU Harness holder [A] • Do not remove the bracket [B]. If it is removed, the harness may be damaged. Supply unit [A]...
  • Page 222 4. Replacement and Adjustment Plate [A] • Do not open the stopper [A], or toner will spill out. Motor Bracket [A] • Do not remove the E ring [B]. If it is removed, the axis may be damaged and the unit should be changed.

  • Page 223: Quenching Lamp

    PCDU Toner Supply Unit [A] Quenching Lamp PCDU (page 211) Fusing unit (page 237)
  • Page 224 4. Replacement and Adjustment Quenching lamp [A] • Bend and slide the quenching lamp [A] to remove as shown below.

  • Page 225: Td Sensor

    PCDU TD Sensor • Make sure that the toner supply port [A] has been covered before performing any steps in this section. PCDU (page 211) Sensor cover [A]...

  • Page 226: Test After Replacing The Pcdu

    4. Replacement and Adjustment TD Sensor [A] Test after Replacing the PCDU After replacing the PCDU, do the following procedure. Take 5 sample copies. If black dots show on any of the copies, continue as follows. • If all copies are clean, skip the following steps. •...

  • Page 227: Paper Feed

    Paper Feed Paper Feed Paper Feed Roller, Friction Pad Paper Feed Tray Bearing Paper feed roller [A] Hold under the roller and remove the roller.

  • Page 228: Notes On Replacing The Friction Pad

    4. Replacement and Adjustment Friction pad [A] Notes on Replacing the Friction Pad Make sure that the sheet does not go under the friction pad when reinstalling the friction pad. ([A] Incorrect, [B] Correct) Do not touch the friction pad with your bare hands when replacing it. If you do, clean the friction pad with a damp cloth or alcohol.
  • Page 229 Paper Feed Guide plate [A] Lift the guide plate [A] as shown below.

  • Page 230: Notes On Installing The Paper Dust Collector

    4. Replacement and Adjustment Paper dust collector [A]. Notes on Installing the Paper Dust Collector Make sure that the bosses on the paper dust collector fit correctly into the rear frame of the machine.

  • Page 231: Registration Sensor

    Paper Feed Registration Sensor Paper dust collector (page 220) Registration sensor • When installing the registration sensor, make sure that the sensor is connected. How to Clean the Registration Sensor Remove the paper dust or dirt on the lens. If it is difficult to clean, remove the paper dust collector. Paper End Sensor Remove the paper feed tray.
  • Page 232 4. Replacement and Adjustment Open the right cover [A] and remove the clip ring and E-ring. • Do not open the right cover [A] more than 90°.

  • Page 233: Registration Clutch, Paper Feed Clutch

    Paper Feed Sensor bracket [A] Paper end sensor [A] Registration Clutch, Paper Feed Clutch Rear cover (page 248)
  • Page 234 4. Replacement and Adjustment Gear bracket [A] Gears [A] [B] [C] Registration clutch [A], and paper feed clutch [B]...

  • Page 235: Registration Roller

    Paper Feed Registration Roller Registration Roller (main machine side) Front inner cover (page 155) Registration clutch (page 225) Remove the bearing [A] at the rear side of the registration clutch and the front side of the machine.

  • Page 236: Registration Roller (Right Cover Side)

    4. Replacement and Adjustment Registration roller [A] Registration Roller (right cover side) Open the right cover [A] and remove the clip ring and E-ring. • Do not open the right cover [A] more than 90°.
  • Page 237 Paper Feed Remove bearings [A], gear [B], and holders [C] at both ends of the registration roller. The holder at the front end is white, and the one at the rear end is black.

  • Page 238: How To Clean The Registration Roller

    4. Replacement and Adjustment Registration roller [A] How to Clean the Registration Roller Wipe the right cover side area with a damp cloth.

  • Page 239: Transfer Unit

    Transfer Unit Transfer Unit Transfer Roller Unit • The transfer roller unit consists of a transfer roller and a discharge plate. It is not possible to replace the transfer roller alone. • Do not touch the transfer roller surface with bare hands. Open the right cover.

  • Page 240: Notes On Installing The Transfer Roller Unit

    4. Replacement and Adjustment Transfer roller unit [A] Enter the SP mode. Do SP7-622-115 to clear the counter. Notes on Installing the Transfer Roller Unit Check the back side of the transfer roller unit. • Make sure that the transfer roller unit holder [A] fits into the boss. Incorrect Correct Then, turn the transfer roller unit upside-down.
  • Page 241 Transfer Unit Incorrect Correct • If the transfer roller unit holder is not attached correctly, there may be a bend. To install the transfer roller unit, check that the roller is correctly installed as explained below. Check that the tabs [A] are engaged in the cutouts.

  • Page 242: Id Sensor

    4. Replacement and Adjustment Check that the pins on both sides of the transfer roller unit are engaged correctly. ID Sensor Transfer roller unit. (page 231) Bracket [A] ID sensor [A]...

  • Page 243: How To Clean The Id Sensor

    Transfer Unit How to Clean the ID Sensor When cleaning the ID sensor, wipe the sensor part with a damp cloth. Do not wipe it with a dry cloth. Otherwise, the ID sensor will attract dirt because of static electricity. PCL (Pre Cleaning Lamp) Transfer roller unit (page...

  • Page 244: How To Clean The Pcl

    4. Replacement and Adjustment • Be very careful not to break the three hooks when removing the PCL. Since the three hooks grab the PCL hardly, they can be broken easily when you remove the PCL. • To remove the PCL safely, slide the PCL a little toward the front side of the machine to remove the connector first.

  • Page 245: Fusing Unit

    Fusing Unit Fusing Unit • Turn OFF the main power and wait until the fusing unit cools down before beginning any of the procedures in this section. The fusing unit can cause serious burns. • Be careful not to drop the fusing unit when removing it. Caution Decal Location •...
  • Page 246 4. Replacement and Adjustment Small cover [A] and connectors. PCDU (page 211) Duct [A] located under the fusing unit in the mainframe. Connector [A] • This connector is a locking connector. Pull out the connector while pushing the releasing point [A] with your fingers.

  • Page 247: Notes On Installing The Fusing Unit

    Fusing Unit Screws on the fusing unit [A] with washers Fusing unit [A] Notes on Installing the Fusing Unit 1. Enter the SP mode. 2. Do SP-7-622-115 to clear the counter. Fusing Thermistor Fusing unit (page 237)
  • Page 248 4. Replacement and Adjustment Plate [A] Connector Connector cover [A]...

  • Page 249: Fusing Lamp

    Fusing Unit Fusing thermistor [A] Fusing Lamp Fusing thermistor (page 239) Remove the screws attached to the both side of the fusing unit, and harness guide.

  • Page 250: Pressure Roller And Bushings

    4. Replacement and Adjustment Dismantle the fusing unit [A] and pressure roller unit [B]. Fusing lamp [A] Pressure Roller and Bushings Fusing unit (page 237)
  • Page 251 Fusing Unit Dismantle the fusing unit [A] and pressure roller unit [B]. Spring hook [A] Bushings [A]...

  • Page 252: Notes On Installing The Pressure Roller

    4. Replacement and Adjustment Pressure roller [A] Notes on Installing the Pressure Roller Do the nip width adjustment after replacing the pressure roller. Place an OHP sheet on the by-pass feed table. The size of the OHP sheet must be A4/LEF or LT/LEF. Any other sizes may cause a paper jam. Enter SP mode, and run SP1-152-001 (Fusing Nip Band Check).

  • Page 253: Applying The Grease

    Fusing Unit Ground plate [A], and hot roller [B] Applying the grease Before installing the hot roller, apply the grease (Silicon Grease G-501) as shown below. Hot roller (page 244) Bearings [A] and gear [B] Attach the bearings to the ends of the hot roller, and apply the grease all around the roller.
  • Page 254 4. Replacement and Adjustment To apply the grease evenly, slide the bearings right and left from 5 to 10 times within the area shown by the blue arrows below. • It is acceptable that a little grease spills out when installing the bearing. Fix the bearing to the end of the roller, where the gear is not to be attached, with a C- ring.

  • Page 255: Hot Roller Stripper Pawls

    Fusing Unit Hot Roller Stripper Pawls Hot roller (page 244) Hot roller stripper pawls [A] Thermostat Hot roller (page 244) Thermostat [A]...

  • Page 256: Duplex, Paper Exit

    4. Replacement and Adjustment Duplex, Paper Exit Duplex Unit (Right Cover) Open the right cover [A] and remove the clip ring and E-ring. • Do not open the right cover [A] more than 90°.
  • Page 257 Duplex, Paper Exit Open the harness cover [A] and disconnect the connector. Right cover [A]...

  • Page 258: Paper Exit Roller

    4. Replacement and Adjustment Paper Exit Roller Paper exit clutch, Reverse exit clutch (page 252)
  • Page 259 Duplex, Paper Exit Gears [A] [B], timing belt [C] Remove the bearings at the front and rear sides of the machine, and then remove the paper exit roller [A].

  • Page 260: Paper Exit Reverse Sensor

    4. Replacement and Adjustment Paper Exit Reverse Sensor Fusing unit (page 237) Bracket [A] Paper exit reverse sensor [A]. Paper Exit Clutch, Reverse Exit Clutch Rear cover (page 147)
  • Page 261 Duplex, Paper Exit Gear bracket [A] Gears [A], [B] Gear [B] has a shaft pin [C]. Be careful not to lose it when you remove these parts.
  • Page 262 4. Replacement and Adjustment Paper exit clutch [A], and reverse exit clutch [B] Pull out the gear [A] slightly and remove the reverse exit clutch [B].

  • Page 263: Duplex Entrance Sensor

    Duplex, Paper Exit Duplex Entrance Sensor Open the right cover and remove the cover [A]. Bracket [A] followed by duplex entrance sensor [B].

  • Page 264: Duplex Exit Sensor

    4. Replacement and Adjustment Duplex Exit Sensor Open the right cover and remove the connector cover [A]. Connectors Upper: Duplex exit sensor Lower: PCL/ID sensor...
  • Page 265 Duplex, Paper Exit Lift the frame [A] of the duplex unit. Clamp...
  • Page 266 4. Replacement and Adjustment Duplex guide plate [A] Duplex exit sensor [A]...

  • Page 267: Duplex Rollers

    Duplex, Paper Exit Duplex Rollers Duplex Drive Roller Open the right cover and remove the connector cover [A]. Connectors Upper: Duplex exit sensor Lower: PCL/ID sensor...
  • Page 268 4. Replacement and Adjustment Lift the frame [A] of the duplex unit. Clip rings of the duplex drive roller...

  • Page 269: Duplex Driven Roller

    Duplex, Paper Exit Timing belt [A], bearings [B], and gear [C] Duplex drive roller [A] Duplex Driven Roller Open the right cover and remove the connector cover [A]. Connectors Upper: Duplex exit sensor...
  • Page 270 4. Replacement and Adjustment Lower: PCL/ID sensor Lift the frame [A] of the duplex unit...

  • Page 271: How To Clean The Duplex Driven Roller And The Duplex Drive Roller

    Duplex, Paper Exit Clamp Duplex guide plate [A] Duplex driven roller [A] How to Clean the Duplex Driven Roller and the Duplex Drive Roller Wipe the duplex driven roller [A] and the duplex drive roller [B] with a damp cloth.

  • Page 272: Duplex Reverse Clutch

    4. Replacement and Adjustment Duplex Reverse Clutch Rear cover (page 147) Gear bracket [A]...
  • Page 273 Duplex, Paper Exit Gear [A] and gear [B] Bracket [A]...

  • Page 274: Notes On Installing The Duplex Reverse Clutch

    4. Replacement and Adjustment Duplex reverse clutch [A] Notes on Installing the Duplex Reverse Clutch The duplex reverse clutch [A] and the bypass clutch [B] are fixed by a bracket. Position the clutches as shown in the following picture. Paper Exit Indicator Left lower cover (page 151)
  • Page 275 Duplex, Paper Exit Cover [A] Paper exit indicator [A]...

  • Page 276: Bypass

    4. Replacement and Adjustment Bypass Bypass Clutch The bypass clutch is located as shown in the picture. Rear cover (page 147) Harness holder [A]...

  • Page 277: Bypass Unit

    Bypass Bypass clutch [A] Bypass Unit Pull out the paper feed tray. Screw of the front inner cover [A]...

  • Page 278: Bypass Paper End Sensor

    4. Replacement and Adjustment Release the harness at the left lower area of the rear and pull the harness of the bypass paper end sensor [A] to the inside. Hold the bypass unit [A] with both hands, and slide it towards the rear of the machine. Then remove it upwards at an angle towards the front side of the machine.

  • Page 279: Bypass Paper Feed Roller, Bypass Separation Roller

    Bypass Cover Bracket [A], and Bypass paper end sensor [B] Bypass Paper Feed Roller, Bypass Separation Roller Bypass unit (page 269)
  • Page 280 4. Replacement and Adjustment Bypass paper feed unit [A] Bypass paper feed roller [A] Pull it out while turning the shaft.

  • Page 281: Notes On Installing The Bypass Separation Roller

    Bypass Bypass separation roller [A] Notes on Installing the Bypass Separation Roller Make sure that the pin [A] is set in the guide of the paper feed unit.

  • Page 282: Electrical Components, Other Items

    4. Replacement and Adjustment Electrical Components, Other Items Controller Box • To remove only the controller box, it is not necessary to remove the scanner unit. Rear cover (page 147) Controller box [A] To remove it, hold the slot cover for the SD Card. •...

  • Page 283: Notes On Installing The Controller Box

    Electrical Components, Other Items Notes on Installing the Controller Box After installing the controller box part of the way, push it in gently with your fingers. Then connect it securely to the connector [A] on the BiCU. (This picture shows the machine with the scanner unit removed.

  • Page 284: Controller Board

    4. Replacement and Adjustment Controller Board • If you remove the controller board right after disconnecting the power cord, the machine will be damaged. Controller box (page 274) Upper cover [A] Controller board [A] • When replacing the controller board, remove the NVRAM [B] and then install it on the new controller board Notes on Replacing the Controller Board •...

  • Page 285: Bicu (Base-Engine Image Control Unit)

    Electrical Components, Other Items • Do not touch DIP-SW [B]. Do not use in the field. BiCU (Base-Engine Image Control Unit) Scanner unit (page 186) BiCU [A] • When replacing the BiCU, remove the NVRAM [B] from the old BiCU and install it on the new BiCU.
  • Page 286 4. Replacement and Adjustment • If you mounted the NVRAM in the wrong direction, each component needs to be replaced because a short circuit was caused in the controller board and the NVRAM. • Installing a new NVRAM initializes SPs and issues an SC. Reset the SC with the procedure below. Make sure that you have the SMC report (factory settings).
  • Page 287 Electrical Components, Other Items • Specified folder in [User Tools/Counter] - [Facsimile Features] - [Send Settings] - [Backup File TX Setting]. • [Receiver] in [User Tools/Counter] - [Facsimile Features] - [Reception Settings] - [Reception File Settings] - [Output Mode Switch Timer]. •...
  • Page 288 4. Replacement and Adjustment Turn ON the main power. Restore the original settings of the following SPs, referring to the SMC data obtained in step 2. • SP5-825-001 does not download the following SP data to the new NVRAM. So you must set them manually.

  • Page 289: Nvram (Eeprom) On The Bicu

    Electrical Components, Other Items NVRAM (EEPROM) on the BiCU • Keep NVRAMs away from any objects that can cause static electricity. Static electricity can damage data in the NVRAM. Make sure that you have the SMC report (factory settings). This report comes with the machine.

  • Page 290: Main Power Switch

    4. Replacement and Adjustment Set SP5-811-001 ([MachineSerial]-[Set]), and SP5-996-001 ([Machine State]- [Destination]). • For information on how to configure the machine serial number and area selection, contact the supervisor in your branch. • SC995 will appear until the machine serial number and area selection are programed correctly.

  • Page 291: Psu (Power Supply Unit)

    Electrical Components, Other Items PSU (Power Supply Unit) • Do not touch any of the soldered surfaces or any of the components after removing the PSU, because there is residual charge. Also, do not leave the PSU on a conductive metallic area. Paper exit tray (page 156)
  • Page 292 4. Replacement and Adjustment Connectors, and clamps PSU bracket [A]...

  • Page 293: Hvps (High-Voltage Power Supply)

    Electrical Components, Other Items PSU [A] HVPS (High-Voltage Power Supply) Rear cover (page 147) HVPS [A] Front Cover Switch Front inner cover (page 155)

  • Page 294: Right Cover Open/Close Switch

    4. Replacement and Adjustment Bracket [A] and front cover switch [B] Right Cover Open/Close Switch Front inner cover (page 155) Bracket [A] and right cover open/close switch [B] Temperature/Humidity Sensor Front inner cover (page 155)

  • Page 295: Hdd

    Electrical Components, Other Items Bracket [A] Temperature/Humidity sensor [A] • Before replacing the HDD, copy the address book data to an SD card with SP5-846-051 if possible. • To use the Data Overwrite Security, IC card reader, or OCR unit, these applications must be installed again.

  • Page 296: Main Motor

    4. Replacement and Adjustment Main Motor Rear cover (page 147) Gear bracket [A] Gears [A] [B], timing belt [C], and pulley [D] Motor bracket [A]...
  • Page 297 Electrical Components, Other Items • As the motor is attached to the motor bracket using a bonded screw, do not disconnect it from the bracket when you replace it. Before mounting the main motor, apply grease at the following locations [A] on the gear, not on the motor.
  • Page 298 4. Replacement and Adjustment Apply grease to following locations [A] on the axes of the motor bracket.

  • Page 299: Intake Fan

    Electrical Components, Other Items • Reuse the grease applied to the old part. If the amount of grease applied is insufficient with the minimum amount as shown below, then use the new grease (G-1077). Intake Fan PCDU (page 211) Fusing unit (page 237)
  • Page 300 4. Replacement and Adjustment Open the right cover and remove the duct [A]. Screws Duct upper cover [A] (Hooks x 3)

  • Page 301: Exhaust Fan

    Electrical Components, Other Items Intake fan [A] Exhaust Fan Rear cover (page 147) Duct [A]...

  • Page 302: Notes On Installing The Exhaust Fan

    4. Replacement and Adjustment Release the left and right hooks and remove the duct [A]. Exhaust fan [A] Notes on Installing the Exhaust Fan The indentation on the fan must be installed at the tab on the duct. (The decal pasted on the fan must be at the underside.)

  • Page 303: Internal Temperature Sensor

    Electrical Components, Other Items Internal Temperature Sensor Fusing unit (page 237) Internal temperature sensor [A] Dust Filter Rear cover (page 147)

  • Page 304: Clutches

    4. Replacement and Adjustment Dust filter [A] Clutches Paper Exit Clutch Refer to page 252 Reverse Exit Clutch Registration Clutch Refer to page 225 Paper Feed Clutch Duplex Reverse Clutch Refer to page 264...

  • Page 305: Applying The Grease

    Electrical Components, Other Items Bypass Clutch Refer to page 268 Applying the Grease Apply the new grease (G-1077) at the following locations [A].
  • Page 306 4. Replacement and Adjustment AB010411 AB010410 AX201022...
  • Page 307 Electrical Components, Other Items AX201004 AX202690...
  • Page 308 4. Replacement and Adjustment AX201020 AB010408...
  • Page 309 Electrical Components, Other Items AB010409...

  • Page 310: Adjustment After Replacement

    4. Replacement and Adjustment Adjustment after Replacement • Image adjustment is required after clearing memory or replacing or adjusting the parts shown below. • First scanner or second scanner • Lens block • Scanner motor • Polygon motor • Paper tray •...
  • Page 311 Adjustment after Replacement (Adjust Tray 1 first, and then Tray 2.) Tray SP No. SP Name Threshold Tray: Plain SP1-001-002 Leading edge registration adjustment Tray: MidThick SP1-001-003 Leading edge registration adjustment Tray: Thick SP1-001-004 Leading edge registration adjustment Bypass: Plain SP1-001-007 Leading edge registration adjustment Bypass: MidThick...

  • Page 312: Blank Margin

    4. Replacement and Adjustment Blank Margin • If the leading edge/side-to-side registration cannot be adjusted within the specifications, adjust the leading/left side edge blank margin. Check the trailing edge [A] and right edge [B] blank margins, and adjust them using the following SP modes.

  • Page 313: Main Scan Magnification

    Adjustment after Replacement Edge SP No. SP Name Adjustment Range Duplex: Trailing Edge: SP2-103-0 Blank margin 0.4 mm (0.0 - 4.0 mm) adjustment S Size: Thick Duplex: Left Edge SP2-103-0 Blank margin adjustment Thick 0.1 mm (0.0 - 1.5 mm) Duplex: Right Edge: SP2-103-0 Blank margin...

  • Page 314: Scanning

    4. Replacement and Adjustment (2) Check that the measured value is 54 mm ± 1% (53.46 to 55.54 mm). If the value is outside of the specified range, adjust it using SP. Scanning Before doing the following scanner adjustments, check and adjust the printing leading- edge and side-to-side registrations and the printing blank margins (as described above).

  • Page 315: Ardf Image Adjustment

    Adjustment after Replacement A: Main scan magnification B: Sub-scan magnification Sub-Scan Magnification Place the OS-A3 test chart on the exposure glass and make a copy from one of the feed stations. Check the magnification ratio. If necessary, adjust the magnification with the following SP mode.

  • Page 316: Sub Scan Magnification

    4. Replacement and Adjustment SP No. SP Name SP6-006-003 Leading Edge Registration Adjustment: Front SP6-006-004 Leading Edge Registration Adjustment: Rear SP6-006-007 Trailing Edge Erasing Width Adjustment A: Leading Edge Registration B: Side-to-side Registration Sub Scan Magnification Place the temporary test chart on the ARDF and make a copy from one of the feed stations.

  • Page 317: Skew Adjustment

    Adjustment after Replacement Skew Adjustment Distinguish the original and take the necessary action following the flowchart below. Adjustment Procedure RTB 49: This procedure is modified Remove the ARDF. (page 158) Remove the right hinge. Remove the two parallel pins. Attach the hinge using four screws with the appropriately spaced along the adjustment slots.
  • Page 318 4. Replacement and Adjustment Move the hinge for adjustment, and then fasten the screws. Adjustable range is 1.3/200 mm Adjusting the Direction Place the original as shown below. The original moves to the left.
  • Page 319 Adjustment after Replacement If the original is copied as shown below, move the hinge in the direction of the arrow and fasten the screws.
  • Page 320 4. Replacement and Adjustment If the original is copied as shown below, move the hinge in the direction of the arrow and fasten screws.

  • Page 321: System Maintenance

    5. System Maintenance Service Program Mode • Make sure that the data-in LED ( ) is not on before you go into the SP mode. This LED indicates that some data is coming to the machine. When the LED is on, wait for the copier to process the data.

  • Page 322: Sp Mode Button Summary

    5. System Maintenance SP Mode Button Summary Here is a short summary of the touch-panel buttons. Opens all SP groups and sublevels. Closes all open groups and sublevels and restores the initial SP mode display.

  • Page 323: Switching Between Sp Mode And Copy Mode For Test Printing

    Service Program Mode Opens the copy window (copy mode) so you can make test copies. Press SP Mode (highlighted) in the copy window to return to the SP mode screen, Enter the SP code directly with the number keys if you know the SP number. Then press [#]. The required SP Mode number will be highlighted when pressing [#].

  • Page 324: Exiting Service Mode

    5. System Maintenance • Refer to the Service Tables for the range of allowed settings. 5. Do this procedure to enter a setting: • Press to toggle between plus and minus and use the keypad to enter the appropriate number. The number you enter writes over the previous setting. •...

  • Page 325: Pm Counter/ Firmware Update

    Service Program Mode • This unlocks the machine and lets you get access to all the SP codes. • The CE can service the machine and turn OFF then ON the machine power. It is not necessary to ask the Administrator to log in again each time the main power is turned ON. 2.
  • Page 326 5. System Maintenance Enter the SP mode, and then press [PM Counter]. Press [Estimated Usage Rate/Estimated Remain Days].

  • Page 327: Remarks

    Service Program Mode You can see the “Remaining Days for each part”. <How to Use the Firmware Update> For details about how to use the Firmware Update, refer to Package Firmware Update. Remarks The maximum number of characters which can show on the control panel screen is limited to 30 characters.

  • Page 328: Others

    5. System Maintenance Item Description P: Paper tray Paper Feed Station B: By-pass table S: Simplex Print Mode D: Duplex Others The settings of each SP mode are explained in the right-hand column of the SP table in the following way.
  • Page 329 Service Program Mode Notation What it means This denotes a "Special Service Program" mode setting.

  • Page 330: Sp Mode Tables

    5. System Maintenance SP Mode Tables See “Appendices”...

  • Page 331: Test Pattern Printing

    Test Pattern Printing Test Pattern Printing Printing Test pattern: SP2-109 Some of these test patterns are used for copy image adjustments but most are used primarily for design testing. • Do not operate the machine until the test pattern is printed out completely. Otherwise, SC will occur.
  • Page 332 5. System Maintenance Pattern Pattern Grid Pattern Large Grayscale H (Horizontal) Argyle Pattern Small 2 Beam Density Pttrn Argyle P:L (Argyle Pattern Large) Full Dot Pattern 1dot Ind. Pttrn (1dot Independent Pattern) All White Pattern 2dot Ind. Pttrn (2dot Independent Pattern)

  • Page 333: Firmware Update

    Firmware Update Firmware Update Overview In order to update the firmware of this machine, it is necessary to download the latest version of firmware on a SD card. Insert the SD card in SD card slot 2 beside the left rear of the controller box. Firmware type Firmware type Function...

  • Page 334: Procedure

    5. System Maintenance • Even when not using a RPCS driver, the XPS driver requires RPCS firmware. Procedure • A SD card is a precision device, so when you handle an SD card, respect the following. • When the power is turned ON, do not insert or remove a card. •...
  • Page 335 Firmware Update 4. Insert the SD card straight in slot 2 [B]. • Check whether the card is properly in the SD card slot. When a SD card is inserted, a click is heard, and it is locked. • To remove the card, release by pressing once in the set state. 5.
  • Page 336 5. System Maintenance When two or more software names are displayed Press the module selection button or 10 keypad [1] - [5]. Choose the appropriate module. (If already selected, cancel the selection) Operation of keys or buttons Keys or buttons to press Contents [Exit] or 10 key [0] Returns to normal screen.
  • Page 337 Firmware Update Key or button operations Keys or buttons to press Contents [Update] or [#] key Update the ROM of the selected module. [Verify] button or [./*] key Perform verification of the selected module. 9. Press the [Update] or [#] key, and perform software update. 10.
  • Page 338 5. System Maintenance Firmware update end screen • This screen is displayed when all selected firmware modules are to be updated. "printer" in the second row shows that the module updated last is the printer. (When more than one are updated simultaneously, only what was updated last is displayed.) •...

  • Page 339: Error Screens During Updating

    Firmware Update Error Screens During Updating EXX shows an error code. (This error is generated if update was performed when a printer application startup card is removed after system startup. An error indicating failure of card access is displayed on the screen.) For error codes, refer to the following table: Error Code List Code...
  • Page 340 5. System Maintenance Code Contents Solutions SD card access error • Re-insert the SD card. • Turn OFF then ON the main power to try again. • Replace the SD card used for the update. • Replace the controller board if the above solutions do not solve the problem.
  • Page 341 Firmware Update Code Contents Solutions Module error. • Install the program to be updated in advance. The program to be downloaded does not exist on the main unit. • There is a possibility that the SD card containing the program to be updated has The download destination not been mounted.
  • Page 342 5. System Maintenance Code Contents Solutions The data to be overwritten cannot • Turn OFF then ON the main power to try be accessed when controller- again. related programs are • Install the correct ROM update data in the downloaded. SD card.
  • Page 343 Firmware Update Code Contents Solutions Reception fails due to the power • Reset the reservation date/time for the off at the reserved date/time of remote update. the package firmware update from the network. Reception fails due to the status • Update is to be done automatically when error of the machine at the the next reception time has elapsed.
  • Page 344 5. System Maintenance Code Contents Solutions Application installed in the • If the application runs a job, try update/ machine cannot be terminated uninstallation again after the job ends. when you update or uninstall the • Turn OFF then ON the main power to try application.

  • Page 345: Updating Javavm

    Updating JavaVM Updating JavaVM Creating an SD Card for Updating Download the update modules from Firmware Download Center. As one of the model modules, "Java VM v12 UpdateTool" is available for download. (The version differs depending on the model.) Unzip the downloaded file. Copy the whole "sdk" folder to the root of the SD card directly below.

  • Page 346: List Of Error Messages

    5. System Maintenance After completing the update and starting the Java VM, "Update SDK / J done SUCCESS" appear in the System message of the touch panel display. After turning off the power, remove the SD card from the slot. When you fail to update, "Update SDK/J done FAIL"...
  • Page 347 Updating JavaVM Error Message Cause Remedy pasePut() - error : The file of the Inadequacy with the SD card Re-create the SD card for for updating updating. copy origin is not found (Files are missing in the Put Error! updating tool) paseCopy() - error : The file of Inadequacy SD card for Inadequacy SD card for...
  • Page 348 5. System Maintenance Error Message Cause Remedy Put Error! *1 Error, not normally expected to If you cannot uninstall it, occur implement escalation stating the Copy Error! *1 "model name, application configuration, SMC sheet Delete Error! (SP5-990-006/024/025), [XXXXX] is an unsupported and error file."...

  • Page 349: Nvram Data Upload/Download

    NVRAM Data Upload/Download NVRAM Data Upload/Download Uploading Content of NVRAM to an SD card Do the following procedure to upload SP code settings from NVRAM to an SD card. • This data should always be uploaded to an SD card before the NVRAM is replaced. •...

  • Page 350: Downloading An Sd Card To Nvram

    5. System Maintenance Insert the SD card into SD slot 2 [B]. Turn ON the main power. Execute SP5-824-001 (NVRAM Data Upload) and then press the “Execute” key. The following files are copied to an NVRAM folder on the SD card when the upload procedure is finished.
  • Page 351 NVRAM Data Upload/Download Remove the SD card slot cover. Insert the SD card with the NVRAM data into SD slot 2. Turn ON the main power. Do SP5-825-001 (NVRAM Data Download) and press the “Execute” key. • The serial number of the file on the SD card must match the serial number of the machine for the NVRAM data to download successfully.

  • Page 352: Up/Sp Data Import/Export

    5. System Maintenance UP/SP Data Import/Export Overview Import/export conditions Import/export is possible between devices only if their model type, region of use, and the following device configurations match. • Input Tray • Output Tray • ARDF • Whether or not equipped with a hard disk •...

  • Page 353: Exporting Device Information

    UP/SP Data Import/Export *1 The setting for the date, settings that require the device certificate, and settings that need to be adjusted for each machine (for example, image adjustment settings) cannot be imported or exported. *2 Settings only for executing functions and settings only for viewing cannot be imported or exported.
  • Page 354 5. System Maintenance Press [Device Setting Information: Export (Memry Strge Devc)]. Set the export conditions. • Specify whether to [Include] or [Exclude] the "Device Unique Information". "Device Unique Information" includes the IP address, host name, fax number, etc. • Specify an encryption key. Press [Run Export].

  • Page 355: Importing Device Information

    UP/SP Data Import/Export Importing Device Information This can be exported / imported by an administrator with all privileges. Import device information saved on an SD card. Insert an SD card into the media slot on the side of the control panel. Log in from the control panel as an administrator with all privileges.

  • Page 356: Sp Data Import/Export

    5. System Maintenance SP Data Import/Export Data that can be imported and exported • System SP • Printer SP • Fax SP • Scanner SP Exporting Device Information When exporting SP device information from the control panel, the data is saved on an SD card. Insert an SD card into the media slot on the side of the control panel.

  • Page 357: Importing Device Information

    UP/SP Data Import/Export Item Specification Note Secret Secret Secret information information is #1. Data that cannot be exported without being encrypted. exported if you (Exported data is encrypted.) select "Secret" Example: Password / Encryption key / PIN code setting. #2. Confidential information for the customer Example: User name / User ID / Department code / Mail address / Phone number #3.

  • Page 358: Possible Solutions For Import/Export Problems

    5. System Maintenance Press [Encryption Key], if the encryption key was created when the file was exported. Select an encryption setting. Unique If you want to apply the unique information Refer to the above information. to the target machine, select the "Unique" key.
  • Page 359 UP/SP Data Import/Export Result Code Cause Solutions 2 (INVALID REQUEST) A file import was Import files exported from the same model attempted between with the same device configurations. different models or machines with different device configurations. 4 (INVALID OUTPUT Failed to write the device Check whether the destination device is DIR) information to the...
  • Page 360 5. System Maintenance Result Code Cause Solutions 20 (PART FAILED) Failed to import some The reason for the failure is logged in settings. "NgCode". Check the code. Reason for the Error (Ng-Name) 2. INVALID VALUE The specified value exceeds the allowable range.

  • Page 361: Address Book Export/Import

    Address Book Export/Import Address Book Export/Import Export Backup address book information on SD card formatted with the specified software. Turn OFF the main power. Remove the T-shaped cover. Remove the SD slot cover [A]. Insert the SD card in the service slot [B].

  • Page 362: Import

    5. System Maintenance Turn ON the main power. Execute SP5-846-051 full address book backup. Turn OFF the main power. Remove the SD card. Attach the SD slot cover to the original position. • When local user information to be uploaded is not contained in the SD card, an execute malfunction is displayed.
  • Page 363 Address Book Export/Import • Protection code information • Fax information • Fax additional information • Group information • Title information • Title position information • Folder information • SMTP attestation • Local authorization • Folder authorization information • Account ACL information •...

  • Page 364: Rfu Updating The Firmware

    5. System Maintenance RFU Updating the Firmware In this machine, software can be updated by remote control using @Remote. RFU Performable Condition RFU is performable for a device which meets the following conditions. 1. The customer consents to the use of RFU. 2.

  • Page 365: Package Firmware Update

    Package Firmware Update Package Firmware Update • The HDD unit must be installed on the machine to enable the SFU or the package firmware update via SD card. Overview Each firmware module (such as System/Copy, Engine, etc) used to be updated individually. However, an all-inclusive firmware package (package_ALL) is now available.

  • Page 366: Immediate Update

    5. System Maintenance Package Firmware Update via an SD Card Package firmware update can also be performed using the conventional SD card method by writing the package firmware directly to the SD card. Types of firmware update files, supported update methods: Individual firmware Available Available...
  • Page 367 Package Firmware Update Press [Update]. Press [Execute Update]. Press [YES].
  • Page 368 5. System Maintenance The following display will be displayed. • If the error code E66, which indicates that the download of the firmware has failed, is displayed, implement this procedure from step 1. • Update will be started automatically after the download is finished. •...

  • Page 369: Update At The Next Visit (Reserve)

    Package Firmware Update • The figures at the lower right of the display indicate “Number of updated items/ All items to be updated”. Update at the Next Visit (Reserve) It is possible to set the machine to download the package firmware which is necessary for SFU in advance, and then perform the actual installation at the next service visit.
  • Page 370 5. System Maintenance Enter the SP mode. Press [Firmware Update]. Press [Reserve]. Press [Reservation setting]. Enter the dates and times of next visit and start of receiving data. • ”Next time to visit this customer”: The package firmware will be automatically downloaded by this time/date.
  • Page 371 Package Firmware Update • ”When to receive? (1-7)”: The download of the package firmware will begin this number of days before the next visit. Successful Download In the two diagrams below, the firmware is set to be downloaded by the day before the next scheduled visit.

  • Page 372: How To Check If The Firmware Downloaded With Reserve

    5. System Maintenance • The download will be terminated if the customer turns OFF the main power while the download is in progress. • If the download cannot be completed successfully by the time of the next scheduled visit, the machine will stop trying to download the firmware.

  • Page 373: How To Install Firmware Downloaded With Reserve

    Package Firmware Update Press [Reserve and received package information]. Check the information displayed. When the package firmware is downloaded successfully, the details of the download result are displayed as the following picture shows. • This information will only be displayed if the reserved firmware has already been downloaded.
  • Page 374 5. System Maintenance Press [Firmware Update]. Press [Update]. Press [Execute Update]. Check the version of the received package firmware, and then Press [YES]. • Update is started.
  • Page 375 Package Firmware Update • If the version of the reserved package in the HDD is older than the latest version, the messages shown in the following picture are displayed. • If you wish to download the latest version, Press [Execute] beside the message “Download and update the latest package.”...

  • Page 376: Update Via Sd Card

    5. System Maintenance • The figures at the lower right of the display indicate “Number of updated items/ All items to be updated”. Update via SD card Update with an SD card, which is the conventional method, is available if you write the package firmware to the SD card.
  • Page 377 Package Firmware Update Copy the package firmware (xxxxxxxx.pkg) to this folder. • If you copy the package firmware into the conventional “romdata” folder, the update will not work. • Only one version of the package firmware should be copied into the folder. If you copy multiple versions of package firmware to the SD card, the machine will select only one version of the firmware randomly.
  • Page 378 5. System Maintenance Update is started automatically after the package firmware download to the HDD has been completed. When update is completed, “Update done” is displayed. • The figures at the lower right of the display indicate “Number of updated items/ All items to be updated”.

  • Page 379: Capturing The Debug Logs

    Capturing the Debug Logs Capturing the Debug Logs Overview With this feature, you can save debug logs that are stored in the machine (HDD or operation panel) on an SD card. It allows the Customer Engineer to save and retrieve error information for analysis. The Capturing Log feature saves debug logs for the following four.
  • Page 380 5. System Maintenance Type Storage Timing Destination (maximum storage capacity) FCU debug log • When a specified amount of HDD or SD card connected to the FCU debug log is stored in the service slot FCU. If fax application is unavailable (e.g.

  • Page 381: Security Of The Operation Log

    Capturing the Debug Logs Security of the Operation Log The following operation logs related to security are not saved. • User ID • Password • IP address • Telephone number • Encryption key • Transition to SP mode Retrieving the Debug Logs •...
  • Page 382 5. System Maintenance Specify the date that the problem occurred in SP5-858-101 (Start Date) by setting it to the year-month-day calendar format. • For example, if a problem occurred on February 1, 2015, the date should be set to "20150201", as shown above. •...
  • Page 383 Capturing the Debug Logs After executing the SP for copying the information and/or logs, a confirmation screen will appear. To proceed obtaining the information and/or logs, press [execute]. File size Period to copy Estimated time to copy If [Fax Contacts] is displayed, it means that the fax destinations will be included in the fax information.

  • Page 384: Procedure For Retrieving The Debug Log Via Web Image Monitor

    5. System Maintenance • Error code -3: The SD card is locked. Unlock the SD card as shown below Wait for the information and/or logs to be copied to the SD card. After a message stating that the process has completed appears on the operation panel, make sure that the LED light next to the SD slot is not flashing.
  • Page 385 Capturing the Debug Logs Specify the date that the problem occurred and the number of days to download the logs. If the fax destinations need to be included in the fax information, set [On] as [Obtain Fax Destination(s) Information]. Then press [Download]. •...

  • Page 386: Log File List

    5. System Maintenance • To cancel downloading, press [Cancel]. • To reconfigure some settings, press [Download again]. • Operation panel shows the following while downloading the logs: After a while, the open-or-save dialog will appear. Specify where to download and save the file.
  • Page 387 Capturing the Debug Logs /LogTrace/[*the model number]/gps/ConfigurationPage/ Configuration page ConfigurationPage_[yyyymmdd_hhmmss].csv • /LogTrace/[*the model number]/gps/FontPage/ FontPage_PCL_[the page number]_[yyyymmdd_hhmmss].jpg • /LogTrace/[*the model number]/gps/FontPage/ Font page FontPage_PDF_[the page number]_[yyyymmdd_hhmmss].jpg • /LogTrace/[*the model number]/gps/FontPage/ FontPage_PS_[the page number]_[yyyymmdd_hhmmss].jpg • /LogTrace/[*the model number]/gps/PrintSettingList/ PrintSettingList_RPGL_[yyyymmdd_hhmmss].txt Print setting list •...
  • Page 388 5. System Maintenance...

  • Page 389: Troubleshooting

    6. Troubleshooting Self-Diagnostic Mode Service Call Codes Service Call Conditions SC call or SC alarm in Pattern Display How to reset customer support system Execute CE reset SP mode, and turn OFF then ON the main power. • When canceling a The SC is displayed on the Occurrence &...

  • Page 390: Sc Logging

    6. Troubleshooting SC call or SC alarm in Pattern Display How to reset customer support system Occurrence & alarm count The SC is displayed on the Power OFF operation panel, and the Turn OFF then ON the machine cannot be used main power.
  • Page 391 Self-Diagnostic Mode When an automatic reboot is performed, a confirmation screen is displayed after reboot. The confirmation screen can be cancelled by pressing the [OK] key (display is not cancelled only when the main power is turned OFF then ON). Screen display during reboot •...
  • Page 392 6. Troubleshooting...

  • Page 393: Sc1Xx

    SC1xx SC1xx SC101-01 Error Name LED Error Type Symptoms The peak white level is less than the prescribed value. Possible Causes • The connection is loose. • The LED is defective. • The LED drive is malfunctioning. • The BiCU is malfunctioning. •...

  • Page 394: Sc102-00

    6. Troubleshooting • Defective: Replace the LEDB and execute SP5-804-202 again. If the LED lights up, proceed to the next step. If not, replace the CIS. If the SC recurs after power OFF and ON, proceed to the next step. Check the BiCU.

  • Page 395: Sc120-00, Sc121-00

    SC1xx Check the connector between the CIS and the BiCU. • Not loose or disconnected: Proceed to the next step. • Loose or disconnected: Reconnect the connector. If the SC recurs after power OFF and ON, proceed to the next step. Execute an output check for the LEDs (SP5-804-202).

  • Page 396: Sc141-00

    6. Troubleshooting • The BiCU is malfunctioning. • The scanner motor is malfunctioning. • The board with the scanner control IC chip (BiCU) is malfunctioning. • The HP sensor is malfunctioning. • The harness is defective (broken or short-circuited). • The timing belt, pulley, wires, carriage are not assembled correctly. Troubleshooting Procedures Turn OFF then ON the main power.

  • Page 397: Sc142-00

    SC1xx Symptoms The black level is not within the prescribed value. This SC is detected when the scanner turned ON (power ON/ recovery from Energy Save). Possible Causes • The CIS is defective. • The BiCU is malfunctioning. • The harness is defective Troubleshooting Procedures Turn OFF then ON the main power.

  • Page 398: Sc144-00

    6. Troubleshooting • The white plate is not set properly, or is dirty. • The scanner motor is malfunctioning. Troubleshooting Procedures Turn OFF then ON the main power. If the SC occurs again, check the following. After each step, Turn OFF then ON the main power, and see if the SC recurs.

  • Page 399: Sc165-00

    SC1xx This SC is detected when the scanner is turned ON (power ON/ recovery from Energy Save). Possible Causes • The CIS is defective. • The BiCU is malfunctioning. • The harness is defective. Troubleshooting Procedures Turn OFF then ON the main power. If the SC occurs again, check the following.

  • Page 400: Sc2Xx

    6. Troubleshooting SC2xx SC202-00, SC203-00, SC204-00 Error Name SC202-00: Polygon Motor Error: ON Timeout SC203-00: Polygon Motor Error: OFF Timeout SC204-00: Polygon Motor Error 0: XSCRDY Signal Error Type Symptoms • SC202-00 The polygon mirror motor cannot rotate correctly. This SC is detected when the polygon mirror motor starts rotating (start of printing), or when its rotating speed is changed (change in printing speed).

  • Page 401: Sc220-00

    SC2xx Replace the Laser unit. Replace the harness between the LD unit and the BiCU. Replace the BiCU. Replace the PSU. If a multimeter is available, perform Step 3. If the meter indicates between 22 to 26V, the power source is normal. You cannot change only the polygon mirror motor.

  • Page 402: Sc240-00

    6. Troubleshooting Type Symptoms • SC230-00 An FGATE signal is not sent even when the laser is ready to be emitted. • SC231-00 The FGATE signal does not go OFF even when laser emission is going to end. These SCs are detected during printing. Possible Causes •...

  • Page 403: Sc270-00

    SC2xx Troubleshooting Procedures Turn OFF then ON the main power. Check SP2-110-001. • If the value is “0”, perform Step 4. • If the value is “1”, perform Step 3. • If the value is between “2” and “FF”, perform Step 4. Check the harness between the LDB and the BiCU.

  • Page 404: Sc272-10

    6. Troubleshooting Symptoms There is a communication error between the CPU and the LD driver. This SC is detected when the main power is turned ON, when the machine recovers from Energy Save, or during printing. Possible Causes • The LDB is malfunctioning (LD driver is defective). •...
  • Page 405 SC2xx Replace the Laser unit. Replace the harness between the LDB and the BiCU. Replace the interlock switch.

  • Page 406: Sc3Xx

    6. Troubleshooting SC3xx SC302-00 Error Name HVPS: Charge Roller Error Type Symptoms When a PWM signal is being outputted, the machine checks for incorrect signals once every 20ms, and “L” (an incorrect signal) was detected for ten consecutive times. Possible Causes •...

  • Page 407: Sc355-00

    SC3xx After turning OFF then ON the main power, print one sheet of paper to see if the SC recurs. Install the PCU again. Replace the PCU. Reconnect the CN108 connector on the BiCU. Reconnect the CN800 connector and T1 of the HVPS. Replace the HVPS.

  • Page 408: Sc361-01, Sc362-01

    6. Troubleshooting Type Symptoms The mu count (mu sensor) is not within the target range for three consecutive times. Possible Causes • The TD sensor is malfunctioning. • The connection is loose, or the harness is broken. • There is no developer. Troubleshooting Procedures Check all the connectors.
  • Page 409 SC3xx Type Symptoms • SC361-01 TS Sensor Output: Vt (SP2-220-004) is detected to be higher than the upper limit threshold specified in SP2-992-001, for the consecutive number of times specified in SP2-992-003. • SC362-01 TS Sensor Output: Vt (SP2-220-004) is detected to be lower than the lower limit threshold specified in SP2-992-002, for the consecutive number of times specified in SP2-992-004.

  • Page 410: Sc391-00

    6. Troubleshooting Clear the NVRAM, and check if the parameter settings are correct. For example, the mu count (SP2-803-003) should be the factory default value. If there is a problem, replace the development unit, and then perform TD sensor calibration. If the SP value is correct, proceed to the other steps.

  • Page 411: Sc392-00

    SC3xx • The HVPS is defective. • Load-related causes: • There is a grounding fault when charging, or there is a short circuit with other power outputs. • There is not sufficient creeping distance or spatial distance in the charging output path (including the distance from other power outputs).
  • Page 412 6. Troubleshooting Possible Causes • The heat protection seal is not removed. • The ID sensor is defective. • The PCDU is not rotating. • The development roller is not rotating. Troubleshooting Procedures Turn OFF then ON the main power, and see if the SC recurs. Check all the connectors.

  • Page 413: Sc440-00

    SC 4xx SC 4xx SC440-00 Error Name HVPS Transfer Output Error Type Symptoms When a PWM signal is being outputted, the machine checks for incorrect signals once every 20ms. This SC is displayed when “L” (an incorrect signal) is detected for ten consecutive times. Possible Causes •...

  • Page 414: Sc460-00

    6. Troubleshooting Replace the transfer unit. Reconnect the CN108 connector on the BiCU. Reconnect the CN800 connector and T3 of the HVPS. Replace the HVPS. Replace the BiCU. Replace the transfer output harness of the HVPS. SC460-00 Error Name HVPS Isolated Output Error Type Symptoms When a PWM signal is being outputted, the machine checks for incorrect signals once every 20ms.

  • Page 415: Sc497-00

    SC 4xx This SC is detected when processing a printing job. After performing the following steps, it is necessary to turn OFF then ON the main power in order to resend the job. After turning OFF then ON the main power, print one sheet to see if the SC recurs. Install the image transfer unit again.
  • Page 416 6. Troubleshooting Type Symptoms This SC is detected when: • the temperature sensor output is 0.76V or less, or 2.90V or more. • the humidity sensor output is 2.4V or more. Possible Causes • The sensor is loose or damaged. •...

  • Page 417: Sc5Xx

    SC5xx SC5xx SC502-01 Error Name 2nd Paper Tray Lift Error Type Symptoms • Upper Limit Detection Error (during normal tray lift) During tray initialization, the tray bottom plate was lifted, but the upper limit cannot be detected within 10000ms. • Upper Limit Detection Error (during paper feed) During tray initialization, the tray bottom plate was lifted, but the upper limit cannot be detected within 3000ms.

  • Page 418: Sc502-02

    6. Troubleshooting Reconnect the limit sensor connector (check for loose connections). Check the limit sensor feelers, paper feed rollers, and lift up arm (including the tension spring). If they are defective, replace them. Check the lift motor. If it is defective, replace it. Check the harnesses.

  • Page 419: Sc520-00

    SC5xx • The lift up arm is damaged. Troubleshooting Procedures Turn OFF then ON the main power. If the SC occurs again, check the following. After each step, turn OFF then ON the main power, and see if the SC recurs. Remove the paper tray.

  • Page 420: Sc521-00

    6. Troubleshooting As far as possible, visually inspect for external damage or wear. If there are movable parts, move them by hand and check if there is abnormal load, movement or noise. Depending on the machine type, replace the unit or the part. Reconnect the connectors (check for loose connections).

  • Page 421: Sc534-00

    SC5xx Symptoms • Encoder Error There is no A-phase/B-phase signal. • Encoder Phase Pulse Over Error The difference between the A-phase and the B-phase is larger than the specified pulse count. • Rotary Hold Time Over Error (Overload) There was no A-phase/B-phase signal within the specified period of time. Possible Causes •...

  • Page 422: Sc534-01

    6. Troubleshooting • The connector is loose. • The harness is damaged. • The BiCU is defective. Troubleshooting Procedures Turn OFF then ON the main power. Execute an output check (SP5-804-027). If the SC recurs, perform all the steps below. If the SC does not recur, perform only Step 3. After each step, turn OFF then ON the main power, and see if the SC recurs.

  • Page 423: Sc541-00, 02

    SC5xx Troubleshooting Procedures Turn OFF then ON the main power. Execute an output check (SP5-804-008). If the SC recurs, perform all the steps below. If the SC does not recur, perform only Step 3. After each step, turn OFF then ON the main power, and see if the SC recurs. Check the connector between the fan and the harness.

  • Page 424: Sc542-01, -03, -04, -06

    6. Troubleshooting Replace the BiCU. SC542-01, -03, -04, -06 Error Name SC542-01, -03: Fusing Thermistor (Center) Reload Error SC542-04, -06: Fusing Thermistor (Center) Reload Error (Low power) Type SC542-01, -03: A SC542-04, -06: D(C) Symptoms • SC542-01 The fusing thermistor (center) detected that the temperature remained below 22°C for a period of 3 secs for 5 consecutive times when the fusing unit motor is not rotating and the fusing lamp is activated, at power ON or recovery from Energy Save.

  • Page 425: Sc543-00, Sc544-00

    SC5xx SC543-00, SC544-00 Error Name SC543-00: Fusing Thermistor (Center) High Temperature Error (Software) SC544-00: Fusing Thermistor (Center) High Temperature Error (Hardware) Type Symptoms • SC543-00 The fusing thermistor (center) detected a temperature of over 230°C for 1 sec for 10 times or more, when the relay is activated at power ON/ recovery from Energy Save/ rotation after reload/ before or during or after paper feed/ standby/ energy save/ low power mode.

  • Page 426: Sc547-01, -02, -03

    6. Troubleshooting Symptoms When the machine is in standby/energy save/low power mode, the fusing lamp remained lit for 30 secs or more after it was activated and the fusing drive has stopped. Possible Causes • The thermistor is deformed or loose. •...

  • Page 427: Sc549-00

    SC5xx The frequency of the power source is less than 44Hz. This SC is detected immediately after the fusing relay is activated, or when the main power is turned ON. Possible Causes • SC547-01 • The fusing relay is damaged (there is contact welding). •...

  • Page 428: Sc551-00, -02

    6. Troubleshooting Possible Causes • The fusing lamp is disconnected during paper transfer. • The connection is loose. Troubleshooting Procedures Check the power plug. Replace the fusing lamp. Replace the fusing thermistor (center). Replace the BiCU. Replace the AC board. SC551-00, -02 Error Name SC551-00: Fusing Thermistor (End) Disconnection Error...

  • Page 429: Sc552-01, -03, -04, 06

    SC5xx SC552-01, -03, -04, 06 Error Name SC552-01, -03: Fusing Thermistor (End) Reload Error SC552-04, -06: Fusing Thermistor (End) Reload Error (Low power) Type SC552-01, -03: A SC552-04, -06: D (C) Symptoms • SC552-01 The rise in temperature of the fusing thermistor (end) within 10 secs was 4°C or less. This was detected for 5 consecutive times when the fusing unit motor is not rotating and Fusing Lamp 2 is activated, at power ON or recovery from Energy Save.

  • Page 430: Sc557-00

    6. Troubleshooting SC554-00: Fusing Thermistor (End) High Temperature Error (Hardware) Type Symptoms • SC553-00 The fusing thermistor (end) detected a temperature of over 230°C for 1 sec for 10 times or more, when the relay is activated at power ON/ recovery from Energy Save/ rotation after reload/ before or during or after paper feed/ standby/ energy save/ low power mode.

  • Page 431: Sc559-00

    SC5xx SC559-00 Error Name Consecutive (3 Times) Fusing Jam Error Type Symptoms A fusing jam is detected for three consecutive times. Possible Causes Paper is jammed in the fusing unit. Troubleshooting Procedures Replace the separation plate. Replace the fusing unit. Replace the fusing drive gear (main machine).

  • Page 432: Sc6Xx (Including Controller Service Calls)

    6. Troubleshooting SC6xx (Including Controller Service Calls) SC622-00 Error Name Paper Tray Communication Error Type Symptoms This SC is detected when: • there is a problem with the cable connection. • there is a communication error notice from the paper tray. Possible Causes •...

  • Page 433: Sc636-01

    SC6xx (Including Controller Service Calls) After three attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 ms. • SC633-00 After communication was established, the controller received a brake signal. •...

  • Page 434: Sc636-02

    6. Troubleshooting Troubleshooting Procedures Do one of the following: • Use a valid SD card or a valid expanded authentication module file. • Install a system/copy firmware that includes the latest DESS module. • Make the following settings in the SP mode. Turn OFF then ON the main power. •...

  • Page 435: Sc641-00

    SC6xx (Including Controller Service Calls) • There is an internal communication error. • SC637-02 • There is a network error. • There is a management server error. • The tracking SDK application is defective. Troubleshooting Procedures Turn OFF then ON the main power. SC641-00 Error Name Engine to Controller Communication Error (No Response)

  • Page 436: Sc650-14

    6. Troubleshooting Type Symptoms An error related to communication using RC Gate Type M (such as dialup connection or modem board) was detected, or a problem that prevents RC Gate from operating was detected at power This SC is detected only when an error occurs during RC Gate operation. An SC is not detected if an error occurred during RC Gate installation (because it can be referenced using SP).

  • Page 437: Sc651-01, -02

    SC6xx (Including Controller Service Calls) Type Symptoms An error related to communication using RC Gate Type M was detected, or a problem that prevents RC Gate from operating was detected at power ON. This SC is detected only when an error occurs during RC Gate operation. An SC is not detected if an error occurred during RC Gate installation (because it can be referenced using SP).

  • Page 438: Sc652-00

    6. Troubleshooting SC652-00 Error Name Remote Service ID2 Mismatch Error Type Symptoms ID2 on the machine-specific certificate and ID2 on the NVRAM do not match. Possible Causes • The controller board has been used for another machine. • The NVRAM has been used for another machine (this is not allowed). ID2 of the machine-specific certificate is stored in the flash ROM of the controller board, and ID2 for RC Gate is stored in the NVRAM.

  • Page 439: Sc669-01 To -26, -36, -37

    SC6xx (Including Controller Service Calls) Possible Causes Replace the NVRAM. Troubleshooting Procedures Uninstall RC Gate. Write the same certificate for both, and then reinstall RC Gate. SC669-01 to -26, -36, -37 Error Name SC669-01: EEPROM OPEN: ID Error SC669-02: EEPROM OPEN: Channel Error SC669-03: EEPROM OPEN: Device Error SC669-04: EEPROM OPEN: Communication Abort Error SC669-05: EEPROM OPEN: Communication Timeout Error...
  • Page 440 6. Troubleshooting SC669-36: SRAM Data Written to EEPROM: Verification Error SC669-37: EEPROM Failure Detection Type Symptoms • SC669-01, -07, -08, -09, -10, -11, -17, -18, -19, -25, -26 An error occurred during EEPROM communication, but recovery failed after retrying three times.

  • Page 441: Sc670-01, -02

    SC6xx (Including Controller Service Calls) • there is an overrun error (ORE=1). • there are other errors defined by the software designer. • SC669-36 An error occurred during EEPROM communication, but recovery failed after two retries. An invalid value is detected when reading from the EEPROM data at power ON or recovery from Energy Save.

  • Page 442: Sc672-10 To -13, -99

    6. Troubleshooting The engine board failed to start up. • SC670-02 The engine board was reset at an unexpected time. Troubleshooting Procedures Check if new firmware is available for the engine and controller boards. (SC670-02 only) • If there is new firmware, update the boards. •...

  • Page 443: Sc673-10

    SC6xx (Including Controller Service Calls) • The controller board is malfunctioning. • The harness of the operation panel is disconnected, or the connection is loose. • The controller’s response is slow. Troubleshooting Procedures • Turn OFF then ON the main power. •...
  • Page 444 6. Troubleshooting SC681-21: Communication Timeout Error SC681-26: Operation Stopped Error SC681-31: Buffer Full Error SC681-36: Verification Error Type Symptoms • SC681-01 An error occurred during EEPROM communication, but recovery failed after retrying three times. • SC681-06 An error occurred during EEPROM communication, but recovery failed after retrying three times.

  • Page 445: Sc682-01, -06, -11, -16, -21, -26, -31, -36

    SC6xx (Including Controller Service Calls) An error occurred during EEPROM communication, but recovery failed after retrying three times. This SC is detected when: • there is an overrun error (ORE=1). • there are other errors defined by the software designer. •...
  • Page 446 6. Troubleshooting • SC682-06 An error occurred during EEPROM communication, but recovery failed after retrying three times. This SC is detected when there is: • arbitration loss (AL=1) • path error (BER=1) • ACT error • SC682-11 An error occurred during EEPROM communication, but recovery failed after retrying three times.

  • Page 447: Sc687-00

    SC6xx (Including Controller Service Calls) • The connection is loose. • There is mis-operation (SC682-01, -06, -21, -26, -31). Troubleshooting Procedures • Turn the main power OFF. See if the SC recurs. • Replace the BiCU. SC687-00 Error Name Memory Address Error Type Symptoms After an RAPI-PES (request for preparation for image transfer) is sent, there was no RAPI-PER...

  • Page 448: Sc7Xx

    6. Troubleshooting SC7xx...

  • Page 449: Sc8Xx

    SC8xx SC8xx SC816-00 to -96, -99 Error Name SC816-00: Energy Save I/O Subsystem Failure Detection SC816-01: Energy Save I/O Subsystem Error SC816-02, -07, -10, -11, -12: Energy Save I/O Subsystem Error: sysarch (LPUX_GET_PORT_INFO) Error SC816-03: Energy Save I/O Subsystem Error: STR Transition Failure SC816-04: Energy Save I/O Subsystem Error: Kernel Communication Driver Interruption SC816-05, -06: Energy Save I/O Subsystem Error: Preparation for STR Transition Failed SC816-08: Energy Save I/O Subsystem Error: sysarch ( LPUX_ENGINE_TIMERCTRL) Error...

  • Page 450: Sc817-00

    6. Troubleshooting Turn OFF then ON the main power. If the problem is not solved, there is a problem with the hardware. Replace the controller board. SC817-00 Error Name Monitor Error: File Detection/Digital Signature Error Type Symptoms • The bootloader failed to read the diagnostic module, kernel, or root file system. •...

  • Page 451: Sc819-00 [0X5032]

    SC8xx • Replace the peripherals. SC819-00 [0x5032] Error Name Kernel Halt: HAIC-P2 Error Type Symptoms An error has occurred in the HAIC-P2 (the compression/decompression module in the ASIC). Possible Causes • If EFI controller is installed: When HAIC-P2 compression/decompression data is sent from the EFI controller to the GW controller, a decoding error (P2ERR) occurred due to a flaw in the data.

  • Page 452: Sc819-00 [0X6261], [0X696E], [0X766D], [554C], Others

    6. Troubleshooting SC819-00 [0x6261], [0x696e], [0x766d], [554C], Others Error Name SC819-00 [0x6261]: Kernel Halt: HDD Error SC819-00 [0x696e]: Kernel Halt: gwinit Processing End SC819-00 [0x766d]: Kernel Halt: VM Full SC819-00 [554C]: Kernel Halt: mips Models SATA Loader Stopped SC819-00 (Character string displayed): Kernel Halt: Others Type Symptoms •...

  • Page 453: Sc820-00 [Xxxx]

    SC8xx • The hardware (RAM, FLASH memory, CPU) is malfunctioning. Troubleshooting Procedures • [0x6261] Replace or remove the HDD. • [0x696e], [0x766d] • [554C] Replace the controller board. • (Character string displayed) • When there is a software bug, identify the conditions causing the bug, and contact the software engineer.
  • Page 454 6. Troubleshooting [0612]: ASIC Interrupt Error [06FF]: CPU Master Clock Error [0701]: Instruction Cache Capacity Error [0702]: Instruction Cache Error [0703]: Instruction Uncache Error [0704]: Instruction Cache Hit Error [0705]: Instruction Cache Clear Error [0706]: Data Cache Size Error [0707]: Data Cache Error [0708]: Data Uncache Error [0709]: Data Cache Hit Error [070A]: Data Cache Clear Error...
  • Page 455 SC8xx An interruption did not occur even though t\CPU timer [0610] interruption was specified. [0612] An interruption occurred in the ASIC. The frequency ratio of the CPU’s pipeline clock is different from [06FF] the specified value. A cache error occurred because only the command cache size is written into the CPU’s primary instruction cache.
  • Page 456 6. Troubleshooting • The CPU is defective. [00FF] • The local bus is defective. [0601], [0602], [0605], [0606], [0607], [0609], [0610], [0801], [0804], The CPU is defective. [0807], [0808], [0809], [080A], [4002] to [4005] • The CPU is defective. [060A], [060B], [060C], [060D], [060E] •...

  • Page 457: Sc821-00 [Xxxx]

    SC8xx [0601], [0602], [0605], [0606], [0607], [0609], [060A], [060B], [060C], [060D], [060E], [0610], Replace the controller board. [06FF], [0801], [0804], [0807], [0808], [0809], [080A], [4002], [4003], [4004], [4005] • Replace the controller board. [0612] • Replace the peripherals. [0701], [0703], [0704], [0705], [0706], [0707], [0708] •...

  • Page 458: Sc822-00 [Xxxx]

    6. Troubleshooting The video bridge device cannot be detected. • [50A2] A verify error occurred with a particular register in the video bridge. Possible Causes • [0B00] The ASIC is defective. • [0B06] • The system control ASIC is defective. •...

  • Page 459: Sc823-00 [Xxxx]

    SC8xx A diagnostic command was sent to the HDD but there was no response. Possible Causes • [3003], [3013] • The HDD is defective. • The HDD connector is defective. • [3004], [3014] The HDD is defective. Troubleshooting Procedures • [3003], [3013] •...

  • Page 460: Sc824-00 [1401]

    6. Troubleshooting An error was detected when conducting a loop-back on the PHY chip. Possible Causes • [6101] • The SEEP ROM is defective. • The I2C bus is not properly connected. • [6104] • The PHY chip is defective. •...

  • Page 461: Sc827-00 [0201], [0202]

    SC8xx Possible Causes • The NVRAM is defective. • The backup battery has run out (in the case of an NVRAM with RTC). • The NVRAM socket is loose. Troubleshooting Procedures Replace the NVRAM. SC827-00 [0201], [0202] Error Name SC827-00: Self-diagnostic Errors (RAM) [0201]: Resident Memory Verify Error [0202]: Structural error in the resident memory Type...

  • Page 462: Sc828-00 [0101]

    6. Troubleshooting SC828-00 [0101] Error Name Self-diagnostic Error (ROM): Bootstrap Code Error Type Symptoms The CRC is calculated for the boot monitor and the OS program, and an error is detected when the result is different from expected. However, checking is not done for card boot. Possible Causes •...

  • Page 463: Sc833-00 [0F30], [50B1], [50B2]

    SC8xx Every time the main power is turned ON, the structure of the optional RAM is checked. If an error is detected at this point, the self-diagnostic module will not check the optional RAM. • [0401] The standard RAM is made up of 1GB of resident RAM and 1GB of the optional RAM. •...

  • Page 464: Sc834-00 [5101]

    6. Troubleshooting The ASIC for engine control (Mandolin) cannot be detected. • [50B1] Unable to initialize or read the bus connection. • [50B2] The value of the SSCG register is not correct. Possible Causes • [0F30] The ASIC for engine control (Mandolin) is defective. •...
  • Page 465 SC8xx [1102]: Verify Error [110C]: DMA Verify Error [1120]: Loopback Connector Detection Error Type Symptoms • [1102] A connection error is detected even though the loopback connector is connected. • [110C] An error is detected in the DMA data even though the loopback connector is connected. •...

  • Page 466: Sc838-00 [2701]

    6. Troubleshooting SC838-00 [2701] Error Name Self-diagnostic Error (Clock Generator): Verify Error Type Symptoms The setting data retrieved by the clock generator via the 12C bus is not correct. Possible Causes • The clock generator is defective. • The I2C bus is defective. •...

  • Page 467: Sc841-00

    SC8xx Type Symptoms • A reading error occurred during I/O processing, and after three subsequent retries reading still failed. • A writing error occurred during I/O processing. Possible Causes The EEPROM is defective. Troubleshooting Procedures SC841-00 Error Name EEPROM Read Data Error Type Symptoms Mirrored data of the EEPROM is different from the original data in EEPROM.

  • Page 468: Sc845-01 To -05

    6. Troubleshooting During remote ROM update or ROM update, the SCS detected a write error (verify error) regarding the data written to the Nand-Flash. • SC842-01 At startup or recovery from Energy Save, the Nand-Flash status is read and the number of unusable blocks exceeded the threshold.

  • Page 469: Sc853-00

    SC8xx Troubleshooting Procedures Replace the board that causes the SC. SC853-00 Error Name Bluetooth Device Connection Error Type Symptoms Bluetooth (USB) option is connected when the main power is ON. Possible Causes Bluetooth (USB) option cannot be connected while the main power is ON. Troubleshooting Procedures Turn ON the main power after the option is connected to the USB port.

  • Page 470: Sc857-00

    6. Troubleshooting Troubleshooting Procedures Connect the Bluetooth hardware (USB type) before turning ON the main power. SC857-00 Error Name USB I/F Error Type Symptoms A driver error has occurred and the USB I/F cannot be used. Possible Causes An error has occurred in the USB driver. There are three causes for USB driver error: RX error, CRC error, and STALL.

  • Page 471: Sc859-00, -01, 02, -10

    SC8xx • A communication error is caused by electrostatic noise. • The controller board is defective. • SC858-02 The NVRAM is defective. • SC858-30 There is a software error (for example, the parameters used for conversion are invalid). • SC858-31 The controller board is defective.

  • Page 472: Sc860-00

    6. Troubleshooting When updating the data encryption key, NVRAM/HDD conversion was incomplete. During conversion, only the error screen is displayed and there is no SC. The SC is displayed after the machine is turned OFF and ON. • SC859-10 When updating the data encryption key, an abnormal DMAC return value (such as DMAC time-out or serial communication error) was detected for two or more times.

  • Page 473: Sc862-00

    SC8xx • SS_BAD_LABEL:/* (-4)Wrong partition type*/ • SS_READ_ERROR:/* (-5)Error occurred while reading or checking the label*/ • SS_WRITE_ERROR:/* (-6) Error occurred while writing or checking the label*/ • SS_FS_ERROR:/* (-7) Failed to repair the file system*/ • SS_MOUNT_ERROR:/* (-8) Failed to mount the file system*/ •...

  • Page 474: Sc863-00

    6. Troubleshooting SC863-00 Error Name HDD Data Read Error Type Symptoms Data in HDD cannot be read correctly. Possible Causes There is a bad sector in the HDD. Troubleshooting Procedures Turn OFF then ON the main power. Format the HDD through SP mode. Replace the HDD if: •...

  • Page 475: Sc864-01, -02 To -23

    SC8xx Troubleshooting Procedures Replace the HDD when: • this SC occurred ten times or more, and • the error recurs at short intervals. • the SC repeatedly occurs in the same situation (for example, at power ON). • startup takes a long time when the main power is turned ON. It takes a long time for the operation panel to become ready after power ON because it takes time to access the HDD.

  • Page 476: Sc866-00

    6. Troubleshooting SC865-50 to -73: HDD Access Timeout Error Type Symptoms • SC865-00, -01, -02 to -23 During HDD operation, the HDD returned an error. • SC865-50 to -73 There was no response from the HDD (time-out). The area where the error occurred is unknown.

  • Page 477: Sc867-00 To -02

    SC8xx Symptoms An error has occurred with the license used for the electronic authentication of an application in the SD card. Possible Causes The program data in the SD card is invalid. Troubleshooting Procedures Store a valid program in the SD card. SC867-00 to -02 Error Name SD Card Removed Error...

  • Page 478: Sc870-00 To -60

    6. Troubleshooting • The slot number is displayed in the sub code. The detailed code is on the SMC Print, and provides details about the error. • -2, or no code number refers to device access error. Possible Causes • The SD card is defective. •...
  • Page 479 SC8xx SC870-05: Initialization: Failed to generate a file for storing Send Destinations SC870-06: Initialization: Failed to generate a file for storing information needed for searching LDAP SC870-07: Initialization: Failed to initialize entries for the system SC870-08: Machine Configuration: There is a HDD but the area for storing the Address Book cannot be used SC870-09: Machine Configuration: The NVRAM area for storing settings needed to configure the Address Book is inconsistent...

  • Page 480: Sc871-01

    6. Troubleshooting SC870-58: Data Encryption: Failed to delete directory when changing encryption settings SC870-59: Data Encryption: Insufficient resource when changing encryption settings SC870-60: Settings: Unable to obtain the on/off setting for Administrator Authentication Type Symptoms This SC is displayed when an error related to the Address Book is detected at startup or during operation.

  • Page 481: Sc872-00

    SC8xx Symptoms The FCS detects an FCU error. Possible Causes • There is a time-out error. • The parameter is invalid. Troubleshooting Procedures • Turn OFF then ON the main power. • If a newer version of the firmware is available, update the firmware. SC872-00 Error Name HDD Mail Reception Error...

  • Page 482: Sc874-Xx

    6. Troubleshooting Symptoms A HDD error was detected when the main power is turned ON. Possible Causes • The HDD is defective. • The main power was turned OFF when the machine was accessing the HDD. Troubleshooting Procedures • Format the HDD (SP5-832-007). •...

  • Page 483: Sc875-01, -02

    SC8xx SC874-99: Delete All Error (Delete Data Area): Other Errors Type Symptoms • An error occurred when deleting data in the HDD or NVRAM. • Erasing All Memory (deleting all data in the HDD/NVRAM) was executed but the Erase All Memory option was not installed.

  • Page 484: Sc876-00

    6. Troubleshooting SC876-00 Error Name Log Data Error Type Symptoms An error was detected in the handling of the log data at power ON or during machine operation. Possible Causes • The log data file is corrupted (for example, power was cut off during machine operation). •...

  • Page 485: Sc878-00, -01, -02, -03

    SC8xx Type Symptoms Auto Erase Memory is not executed even though the option is enabled. Possible Causes • The SD card with the Auto Erase Memory option is corrupted. • The SD card with the Auto Erase Memory option is not installed. Troubleshooting Procedures •...

  • Page 486: Sc881-01

    6. Troubleshooting Possible Causes • SC878-00 • The system module was not updated via the correct update route. • The USB flash memory is malfunctioning. • SC878-01 The file system of the USB flash memory is corrupted. • SC878-02, -20 The TPM is defective.

  • Page 487: Sc899-00

    SC8xx SC899-00 Error Name Software Performance Error (Signal Reception End) Type Symptoms Unknown Possible Causes This error occurs when a GW program behaves abnormally. Troubleshooting Procedures • In the case of a hardware fault, replace the hardware. • In the case of a software fault, turn OFF then ON the main power. Then update the firmware.

  • Page 488: Sc9Xx

    6. Troubleshooting SC9xx SC900-00 Error Name Electronic Counter Error Type Symptoms The electronic total counter value is not the specified value. This error is detected when the counter moves forward. Possible Causes • The NVRAM connection is not correct. • The NVRAM is defective. •...

  • Page 489: Sc921-00

    SC9xx Troubleshooting Procedures • Turn OFF then ON the main power. • Increase the memory storage capacity. SC921-00 Error Name Printer Application Error (Resident Font Not Found) Type Symptoms The resident fonts cannot be found at printer startup. Possible Causes The resident font file is missing.

  • Page 490: Sc990-00

    6. Troubleshooting • Turn OFF then ON the main power. • If the problem is not solved, initialize the Net File partition on the HDD using SP5-832-11. However, because stored faxes will be erased, permission must be obtained from the customer.

  • Page 491: Sc992-00

    SC9xx Symptoms The software performed in an unexpected way. By taking recovery measures, further operation is possible. Possible Causes • The parameter is invalid. • There is insufficient work memory. • This SC is caused by errors that are not normally detected from the hardware. Troubleshooting Procedures SC992-00 Error Name...

  • Page 492: Sc998-00

    6. Troubleshooting Troubleshooting Procedures • Check if the options required by the application (RAM, DIMM, boards) are installed properly. • Check whether downloaded applications are correctly configured. SC998-00 Error Name Application Start Error Type Symptoms • After power ON, no application program was registered to the system within the specified period of time.

  • Page 493: Jam Detection

    Jam Detection Jam Detection Paper Jam Display SP7-507 [Plotter Jam History] shows the paper jam history. • CODE: Indicates the jam code. • SIZE: Indicates the paper size code in hex. • TOTAL: Indicates the total counter (SP7-502-001). • DATE: indicates the date when the jam occurred. •...
  • Page 494 6. Troubleshooting • Jam Code: Indicates the cause of a jam. Appears in the log data. • Position Code: Indicates the jam location. Appears on the operation panel screen. • Cover Open Direction: Indicates which cover should be open to check. Does not appear on the operation panel screen.
  • Page 495 Jam Detection Description Position Code Cover Open Direction Code Paper Exit Sensor does not detect paper. Right cover Paper is held up in Paper Feed Sensor. Right cover Right Door (Optional Paper Feed Tray) Paper is held up in Registration Sensor. Right cover Paper is held up in Paper Exit Sensor.

  • Page 496: Sensor Layout

    6. Troubleshooting Jam Code List (ARDF) , Cover Open Direction Description Position Code Cover Open Direction Code Initial Jam ARDF Feed Cover ARDF Registration Sensor does not detect ARDF Feed Cover the original. Original is held up in the ARDF ARDF Feed Cover Registration Sensor.

  • Page 497: Paper Size Codes

    Jam Detection Item Item Duplex Entrance Sensor Paper Feed Roller Pressure Roller Registration Sensor Duplex Roller Registration Roller Duplex Exit Roller Transfer Roller Bypass Feed Roller Drum Pick-up Roller Hot Roller Paper Size Codes Paper size codes are as follows. * The unit of Main Scan/Sub Scan Length is 0.1 mm.
  • Page 498 6. Troubleshooting Main Scan Sub Scan Size Code Paper Size Name Orientation Length Length 038(26H) 8 1/2”x11”(LT) 2794 2159 172(ACH) 5 1/2”x8 1/2”(HLT) 1397 2159 175(AFH) 12” x 18” 3048 4572...

  • Page 499: Other Problems

    Other Problems Other Problems How to Re-Install the OCR Unit When the OCR unit is installed, its function is stored in the HDD, and its ID information in the SD card is stored in the NVRAM. So the OCR unit must be installed again when you replace the HDD and/or NVRAM.
  • Page 500 6. Troubleshooting Layout of the pressure block Pressure mechanism (view from [A])

  • Page 501: Decreasing The Pressure

    Other Problems Lever Pressure spring The pressure roller is pushed against the hot roller by pressure from the spring latched to the lever. Pressure roller Hot roller Decreasing the Pressure Pressure is decreased by removing the wound bushing attached to the pressure lever.
  • Page 502 6. Troubleshooting Pressure lever Remove the wound bushing (07074060N) and mount it again. Wound bushing Spring length If you remove the bushing, the spring length will be shortened by the thickness of the bushing, which results in decreasing the pressure. Spring load: 38 N [AA064002 x 2 (F-R)] After the bushing removed: 34 N (decreased by 10%) Remove the bushings at both front and rear.

  • Page 503: Fuse Location

    Fuse Location Fuse Location These fuses are all on the PSU board. Symbol Connector Made by Part Name Note CN286-4(5VX) Not replaceable CN286-5(5V) 65TSRB15 250V HOLLYLAND CN286-6(24V) AT-JUCR CN283-1,3(AC) CN286-4(5VX) Not replaceable 215RB8A CN286-5(5V) 250V LITTLEFUSE R-SBR CN286-6(24V) MSTRB5A Not replaceable CONQUER CN286-5(5V_LPS) 250V...
  • Page 504 6. Troubleshooting...

  • Page 505: Product Overview

    7. Detailed Descriptions Product Overview Component Layout...
  • Page 506 7. Detailed Descriptions Items Items ARDF (Auto Reverse Document Feeder) Bypass Feed Unit Scanner Unit Optional Paper Feed Unit Paper Exit Unit Main Paper Feed Unit Fusing Unit Laser Unit PCDU (Photo Conductor and Development Toner Supply Unit Unit) Duplex Unit...

  • Page 507: Paper Path

    Product Overview Paper Path...

  • Page 508: Drive Layout

    7. Detailed Descriptions Drive Layout...
  • Page 509 Product Overview Items Items ARDF Drive Motor Paper Feed Motor (Optional Tray) Toner Supply Motor Bypass Clutch Registration Clutch Duplex Reverse Clutch Polygon Motor Main Motor Paper Feed Clutch (Main Tray) Reverse Exit Clutch Tray Lift Motor (Optional Tray) Paper Exit Clutch Paper Feed Clutch (Optional Tray) Scanner Motor...

  • Page 510: Parts Layout

    7. Detailed Descriptions Parts Layout Scanner Unit Items Items Scanner HP Sensor Scanner Motor APS Sensor (other than NA) ARDF Position Sensor APS Sensor Platen Cover Sensor Operation Panel...

  • Page 511: Duplex/Bypass Unit

    Product Overview Duplex/Bypass Unit Items Duplex Entrance Sensor Duplex Clutch Duplex Exit Sensor ID Sensor Temperature/Humidity Sensor...

  • Page 512: Laser Unit, Pcdu

    7. Detailed Descriptions Laser Unit, PCDU Items Polygon Motor Quenching Lamp Pre-cleaning Lamp (PCL) TD Sensor...

  • Page 513: Toner Supply Unit

    Product Overview Toner Supply Unit Items Toner Supply Motor...

  • Page 514: Fusing Unit, Paper Exit Section

    7. Detailed Descriptions Fusing Unit, Paper Exit Section Items Items Paper Exit Sensor Thermostat Reverse Exit Clutch Thermistor (Center) Reverse Clutch Thermistor (End) Fusing Lamp...

  • Page 515: Paper Feed Unit

    Product Overview Paper Feed Unit Items Items Registration Clutch Paper End Sensor Paper Feed Clutch Bypass Paper End Sensor Bypass Clutch Main Tray Dehumidification Heater Registration Sensor...

  • Page 516: Drive Unit

    7. Detailed Descriptions Drive Unit Items Fusing Solenoid Main Motor...

  • Page 517: Electrical Components 1

    Product Overview Electrical Components 1 Items Items Copy Data Security Unit FCU (SPF models only) Controller Board Optional Counter Interface Unit HVPS BiCU...

  • Page 518: Electrical Components 2

    7. Detailed Descriptions Electrical Components 2 Items Items Main Power Switch Intake Fan Paper Exit Indicator Exhaust Fan Front Cover Switch Internal Temperature Sensor Right Cover Interlock Switch Right Cover Push Switch...
  • Page 519 Product Overview Items Items Exit Tray Paper Sensor...

  • Page 520: Scanner Unit

    7. Detailed Descriptions Scanner Unit Overview Items Items ARDF exposure glass APS sensor CIS and carriage unit APS sensor (EU Only) Exposure glass Scanner HP sensor Scanner motor Mechanism This model uses a six-channel full color CIS (Contact Image Sensor) unit. The BiCU provides the power to the CIS unit through an FFC.

  • Page 521: Original Width Detection

    Scanner Unit The scanner motor [B] moves the scanner carriage [A] in the main scan direction through the timing belt [C]. While the carriage is moving along the guide rail, the CIS unit on the carriage scans the originals. The scanner HP sensor [D] controls the position of the carriage.

  • Page 522: Related Sps

    7. Detailed Descriptions The platen cover sensor is used to detect the timing of original size detection. When the platen cover sensor is OFF, the scanner carriage moves to the right. When the platen cover sensor is ON, the scanner carriage moves back to its home position to scan the original size.
  • Page 523 Scanner Unit • SP4-305-001 [APS Detection Setting]: Allows the customer engineers to scan A4/Letter mixed originals or the paper sizes used in China such as 8K/16K. • SP4-303-001 [Min Size for APS]: Allows the customer engineers to set the machine’s behavior when the APS sensor detects an original such as A5/HLT or smaller.

  • Page 524: Ardf

    7. Detailed Descriptions ARDF Overview Layout Item Item Transport roller (pullout) Original exit tray Feed roller Platen cover Friction pad Reverse roller Original stopper Junction gate Pickup roller Paper exit roller Original set actuator ARDF drive motor Original set sensor White plate guide Feed cover sensor Registration sensor...

  • Page 525: Detailed Description

    ARDF Item Item Registration sensor Feed cover sensor ARDF drive motor ARDF reverse solenoid ARDF feed solenoid Relay board Original set sensor Original width sensor Detailed Description ARDF Drives The ARDF drive motor [A] drives the rollers in the ARDF via the gears. The feed solenoid [B] controls the original pick-up.

  • Page 526: Original Set Detection

    7. Detailed Descriptions Original Set Detection When an original is set [D], the original pushes against the original set actuator [B]. The original set sensor [C] is uncovered and detects the original. The stopper [A] prevents the original from being pushed too far into the feeder.

  • Page 527: Original Transport (Single-Sided Scanning)

    ARDF Original Transport (Single-sided Scanning) When the Start key is pressed to begin scanning, the feed solenoid turns ON and lowers the pickup roller. The original passes through the feed roller [B] and is then transported to the 1st transport roller [C].

  • Page 528: Original Transport (Duplex Scanning)

    7. Detailed Descriptions Original Transport (Duplex Scanning) An original that is scanned on one side comes out through the original exit roller [A]. However, in duplex scanning, the reverse solenoid turns ON and lowers the junction gate [B], and the original is transported through the reverse roller [C] to the original exit tray.

  • Page 529: Image Processing

    Image Processing Image Processing Block Diagram Overview CIS Unit Functions Performs Black level correction and White level correction (AGC), and A/D conversion. Operation Overview Converts the six-channel analog RGB signals, generated by a line-sequential CIS (Contact Image Sensor) unit to a 10 bit digital signal at the AFE (analog front end) on the CIS unit; and generates the digital signals for the BiCU as an LVDS signal.

  • Page 530: Bicu

    7. Detailed Descriptions • SP4-688-001 (DF Density Adjustment ARDF) • Dirty Background Adjustment When Using DF: The image density scanned by using the DF may be lower compared to the image density scanned by using the platen. The image density value of DF scanning can be adjusted by SP4-688-001 (DF Density Adjustment ARDF).

  • Page 531: Related Sps

    Image Processing Image processing items Details Color compensation Converts RGB data to density value CMYK data of color materials. Image magnification Arbitrarily changes main scanning magnification, sub-scanning fixed change image reduction and magnification of scanner image. Image shift function Shifts image data in the main scanning or sub-scanning directions. Image binarization In scanner mode, outputs a binary signal.

  • Page 532: Laser Exposure

    7. Detailed Descriptions Laser Exposure Overview This model uses the two beam laser system. This system allows the machine to reduce the polygon motor’s speed, which enhances the machine’s quietness in use. Items Items Dust Shield Glass Cylindrical lens Mirror Polygon Motor Mirror F-theta lens...

  • Page 533: Auto Power Control (Apc)

    Laser Exposure • The LD drive board controls both the laser output and laser synchronization mechanism. • The machine cuts off the power supply to the LD drive board if the front or right cover is opened. Auto Power Control (APC) The LD driver IC drives the laser diode.

  • Page 534: Ld Safety Switch

    7. Detailed Descriptions LD Safety Switch To ensure technician and user safety and to prevent the laser beam from inadvertently switching on during servicing, safety switches are located at the front and right covers. The switches are installed on the +5VLD line through the BICU board. When the front cover or the right cover is opened, the power supply to the laser diode is interrupted.

  • Page 535: Overview

    Overview Items Items Cleaning Blade ID Sensor Toner Collection Coil Development Roller Pick-off Pawl Charge Roller Drum Charge Roller Cleaning Roller...

  • Page 536: Mechanism

    7. Detailed Descriptions Mechanism Drum Drive Mechanism The main motor [C] drives the drum through gear [B] and the drum drive shaft [A]. If the motor speed exceeds the regulation speed, the motor stops for safety. Drum Charge Charging the drum is performed by the charge roller [A]. The HVPS applies the bias to the charge roller via a receptacle and electrode terminal.

  • Page 537: Charging Bias Correction (Environmental Correction)

    Charging Bias Correction (Environmental Correction) With a drum charge roller system, the voltage transferred from roller to drum varies with the temperature and humidity around the charge roller. The higher the temperature or humidity is the higher the applied voltage required. To compensate, the machine uses the ID sensor to measure the effects of current environmental conditions.
  • Page 538 7. Detailed Descriptions If the humidity drops, the drum potential goes up (to a higher -ve voltage) even if the charge roller voltage supply stays the same (efficiency of voltage transfer is higher with lower humidity). As a result, less toner is transferred to ID sensor pattern [B]. If the sensor output reaches a certain point, the drum charge voltage will be reduced.

  • Page 539: Id Sensor

    ID Sensor The ID sensor is used to keep image density constant by monitoring the density of a standard sensor pattern. Based on the ID sensor readings, the machine adjusts the development bias, drum potential and LD power. The ID sensor does not check each page or each job. The ID sensor check is done at the following times: •...

  • Page 540: Toner Recycling

    7. Detailed Descriptions To remove the toner and other particles that are accumulated at the edge of the cleaning blade, the drum turns in reverse for about 6 mm at the end of every copy job. Toner Recycling Toner on the drum [D] is scooped by the cleaning blade [C]. Scooped toner is then picked up by the toner collection coil [A] and transported to the opening [B] in the side of the PCU.

  • Page 542: Development And Toner Supply

    7. Detailed Descriptions Development and Toner Supply Overview Part name Development roller Mixing auger 1 TD sensor Mixing auger 2 Doctor blade...

  • Page 543: Mechanism

    Development and Toner Supply This machine uses a single-roller development system. Two mixing augers mix the developer. The toner density (TD) sensor and image density (ID) sensor (see the illustration in the PCU section) are used to control the image density on the copy. Mechanism Drive The main motor [D] drives the development roller [B] and mixing augers [A] through gear [C] and the...

  • Page 544: Development Bias

    7. Detailed Descriptions Development Bias The bias is applied to the development roller shaft through the carbon terminal [A] and dielectric sheet.

  • Page 545: Toner Supply

    Development and Toner Supply Toner Supply When a toner bottle [A] is set, the transporter nozzle [B] is inserted into the bottle. Toner supply motor drives the mixing auger [C] through gear [D], horizontally transporting the toner inside the toner bottle. Stable and precise toner supply and reduction of remaining toner are achieved through transportation by an auger.
  • Page 546 7. Detailed Descriptions Supplied toner is divided into new toner supplied from the toner bottle and toner collected from the inside of the machine (recycled toner). New toner transported by the auger [A] passes through the mixing auger and the shutter [D] and falls down into the PCDU through the slit [C].

  • Page 547: Toner Density Control

    Development and Toner Supply Toner Density Control There are four modes for controlling toner supply, which can be changed with by SP2-921-001. The factory setting is sensor control 1 mode. Basically, the toner concentration in the developer is controlled using the toner supply reference voltage (Vtref), actual TD sensor output voltage (Vt), and ID sensor output data (Vsp/Vsg).
  • Page 548 7. Detailed Descriptions The four-toner density control modes are as follows. Mode Sensor control 1 (SP2-921-001, "0"): Normally use this setting only Toner supply decision Compare Vt with a reference voltage (Vtref) Toner is supplied to the development unit when Vt is higher than the reference voltage (Vtref).
  • Page 549 Development and Toner Supply Toner end detection Performed Mode Fixed control 1 (SP2-921-001, "2"): For designer's use only Toner supply decision Compare Vt with a reference voltage (Vtref) Toner control process This toner control process is the same as sensor control 1. Toner supply amount Fixed (SP 2925) Toner end detection...

  • Page 550: Toner Near End/End Detection And Recovery

    7. Detailed Descriptions Mode Decision Motor On Time Level (seconds) Vt=Vt-Vtref Normal S/4 < Vt c × t Normal S/2 < Vt 4S/5 d × t Intermittent (reference: near-end) 4S/5 < Vt Intermittent (reference: toner end) S < Vt T means that toner is supplied intermittently in a cycle (e seconds on, f seconds off). The value of “S”...

  • Page 551: Related Sps

    Development and Toner Supply Toner End Detection There are two situations for entering the toner end condition. • When toner supply motor on time is level 7 three times consecutively while in toner near-end condition. • When 50 copies* have been made since entering the toner near end condition. *2 The number of copies between toner near-end and toner end can be changed using SP 2213.
  • Page 552 7. Detailed Descriptions Sets the supply time of an intermittent toner when a result of TD sensor detection, a Toner near End and a Toner End are detected. • 2-923-002 [Toner Recovery]-[Intermittent Supply ON Time]: Sets the time that toner supply motor is activated for intermittent supply. •...

  • Page 553: Image Transfer And Paper Separation

    Image Transfer and Paper Separation Image Transfer and Paper Separation Overview Name Name Drum PCL (Pre Cleaning Lamp) Pick-Off Pawl Transfer Roller Discharge Plate ID Sensor The transfer roller [E] touches the surface of the drum [A]. The HVPS supplies a positive current to the transfer roller, which attracts the toner from the drum onto the paper.

  • Page 554: Mechanism

    7. Detailed Descriptions Mechanism Image Transfer and Paper Separation The HVPS [B] supplies a positive current to the transfer roller [C], which attracts the toner from the drum onto the paper. The discharge plate [A] discharges the current applied onto the paper by applying a negative charge. Drive The main motor [B] drives the drum [A] which rotates the transfer roller [C].

  • Page 555: Image Fusing And Paper Exit

    Image Fusing and Paper Exit Image Fusing and Paper Exit Overview Name Name Paper exit roller Fusing Thermistor Exit sensor Thermostat Pressure roller adjustment lever Hot roller Pressure roller Hot roller stripper pawls...

  • Page 556: Mechanism

    7. Detailed Descriptions Name Name Fusing lamp Mechanism Fusing Unit Drive Fusing Unit Drive The main motor [C] drives the hot roller [A] through the drive gear. Pressure roller [B] rotates together with the hot roller. Contact/Release Control The drive power is not transmitted to the fusing unit during warming up when the fusing temperature (at the start) is 17 °C or higher.

  • Page 557: Fusing Entrance Guide Shift

    Image Fusing and Paper Exit Drive Release Solenoid When the right cover is closed, the drive gear [B] engages with the fusing unit drive gear [D]. When the fusing solenoid [A] is on, the tip of the fusing bracket [C] is pulled up. As a result, the drive gear is released from the fusing unit drive gear.

  • Page 558: Pressure Roller

    7. Detailed Descriptions Pressure Roller The pressure springs constantly apply pressure between the hot roller and the pressure roller. Fusing Temperature Control: Fusing Thermistors The fusing temperature is controlled using the fusing thermistors [A].
  • Page 559 Image Fusing and Paper Exit The CPU checks the output from the fusing thermistor once every second. The CPU decides how long the lamps must be switched on during the next second by comparing the temperature of the fusing thermistor and the target temperature.
  • Page 560 7. Detailed Descriptions • Between Standby and Paper Feed In standby mode, the fusing temperature is maintained at t4 (SP1-105-012). If the operation panel or ARDF is operated during standby, the fusing temperature is maintained at t3 and kept at t3 until paper feed starts. At the beginning of paper feed, additional heat is applied and the temperature is higher than the specified fusing temperature (t1) which differs depending on paper thickness.
  • Page 561 Image Fusing and Paper Exit When the difference is less than 25 °C: 5 °C is added. Fusing temperature and process speed of each paper type The fusing temperature differs according to paper type. When printing on Middle Thick or Thick Paper and when printing in silent mode, the process speed is lowered.

  • Page 562: Overheat Protection/Thermostat

    7. Detailed Descriptions Fusing Paper Thickness SP No. Process speed temperature Thin Paper 135 °C SP1-105-009 (52 – 59 gsm) Normal speed: 136 mm/s Plain Paper SP1-105-001 (Plain Paper 1) 145 °C (60 – 81 gsm) SP1-105-003 (Plain Paper 2) Middle Thick Standard 145 °C...

  • Page 563: Fusing Lamp

    Image Fusing and Paper Exit The thermostat used in this model has higher thermal responsiveness than those used in previous models have. Therefore, even though the operation temperature is high, the temperature of the hot roller can be kept lower, which is safer. Fusing lamp This machine uses an 860 W halogen heater [A].

  • Page 564: Cpm Reduction

    7. Detailed Descriptions CPM Reduction CPM reduction is a mechanism that prevents the machine from abnormal temperature rise in the fusing unit. When the fusing thermistor (end) detects that the fusing temperature becomes 220°C or higher, the machine reduces the CPM by approx. 30% (from 30 CPM to 9 CPM) by increasing the interval of paper transported in the machine to lower the fusing temperature to the target temperature (145°C).

  • Page 565: Paper Feed

    Paper Feed Paper Feed Overview Name Name Paper end sensor Registration Roller Paper feed roller Registration Sensor There is one paper tray, which can hold 250 sheets, in the machine. The paper tray feed stations use a friction pad system. To prevent paper from getting caught inside the machine when the tray is pulled out, the paper feed roller and shaft do not separate from the tray when the tray is pulled out.

  • Page 566: Paper Feed And Separation Mechanism

    7. Detailed Descriptions Paper Feed and Separation Mechanism The paper feed roller [A] drives the top sheet of paper from the paper tray to the copier. The friction pad [B] allows only one sheet to feed at a time. The friction pad applies pressure to the feed roller with a spring [C].
  • Page 567 Paper Feed...

  • Page 568: Paper Lift Mechanism

    7. Detailed Descriptions Paper Lift Mechanism As the tray is inserted to the mainframe, the arm attached to the pinion comes into contact with a component [B] in the mainframe and the pinion [A] rotates gradually. This causes the spring [D] to be pulled by the rack [C] and lifts the bottom plate [E].
  • Page 569 Paper Feed When the tray is being put in the machine, the sensor returns a paper present signal. This is because the feeler is up, even if the tray is empty (because it is raised by the bottom plate). So, if the sensor state changes to ‘detects paper’, the machine waits 3 seconds before reporting that paper is present.

  • Page 570: Bypass Tray

    7. Detailed Descriptions Bypass Tray Name Name Bypass paper end sensor Bypass paper pick-up roller Feeler Main motor Bypass paper feed roller Bypass paper feed clutch The bypass tray uses a friction pad system. When you select the bypass tray and press the Start key, the bypass paper feed clutch [F] turns ON and the drive from the main motor [E] is transferred to the bypass paper pick-up roller [D].

  • Page 571: Bypass Tray Paper Registration

    Paper Feed Bypass Tray Paper Registration The drive from the main motor [A] is transmitted to the registration roller through the registration clutch gear [B]. The registration sensor [C] is used for correcting paper skew and for detecting paper misfeeds. A cleaning sheet is in contact with the registration roller.

  • Page 572: Duplex

    7. Detailed Descriptions Duplex Overview Name Name Paper exit/reverse roller Duplex transport roller Paper exit sensor Duplex Exit Sensor Duplex Entrance Sensor The printed sheet of paper from the fusing unit goes to the exit tray.

  • Page 573: Interleaving

    Paper Feed If the user selects the duplex mode, the paper exit/reverse roller [A] rotates in reverse. Also, the duplex reverse clutch turns ON and the duplex transport roller [D] rotates. The junction gate switches and the printed sheet of paper is transported to the duplex unit. Interleaving Single-sided...
  • Page 574 7. Detailed Descriptions Duplex...

  • Page 575: Ventilation

    Ventilation Ventilation Overview To reduce the noise from the machine, the rotating speed of the intake/exhaust fans are adjusted depending on the following three conditions: Sleep mode, Standby or ENG/CTL Off Printing (Operation panel on) (Operation panel off) Exhaust fan Temperature/Humidity Internal Temperature Sensor Sensor controls...

  • Page 576: Exhaust

    7. Detailed Descriptions Intake Fan Control in Printing Temp. ~39.0 39.0~ (°C) Half Full Intake Fan speed Speed Exhaust...

  • Page 577: Intake

    Ventilation Heat in the controller box and on the PSU come to the main duct at the rear of the machine. Heat in the fusing unit comes to the main duct through the fusing duct. The exhaust fan ventilates the heat collected in the main duct. The rear cover has an exhaust louver.
  • Page 578 7. Detailed Descriptions The external air enters into the intake located in front of the PCDU through gaps in the handle of the front cover, or the gaps in the tray’s cover. The fresh air comes through the duct, and is collected by the intake fan.

  • Page 579: Operation Panel

    Operation Panel Operation Panel Refer to "Smart Operation Panel" manual for details.

  • Page 580: Electrical Parts

    7. Detailed Descriptions Electrical Parts Block Diagram Board Outline Controller Controls the MFP system overall. Contains an MIPS CPU, controller ASIC, IO control ASIC, and RAM. LD control circuit which drives the laser diode with a universal driver. BiCU (Base-Engine Image Control Unit) Controls the engine, as well as MFP engine sensors, motors and solenoids (The BiCU has the IOB functions).
  • Page 581 Electrical Parts FCU (Fax Controller Unit) Controls the fax program. OPU (Operation Panel Unit) Controls the operation panel. HVPS (High Voltage Power Supply) Generates high-voltage power required for process control. The power pack consists of two units: T1T2 for transfer and CB for charging/developing. PSU (Power Supply Unit) Generates DC power from the mains AC power supply, and supplies it to each control circuit.

  • Page 582: Other Features

    7. Detailed Descriptions Other Features Silent Mechanism The following features help the machine run as silently as possible. New lubricant to reduce noise when driving the main unit Grease with a high silencing effect (G-1077) is applied to the drive components. When replacing one of these components, apply this grease as stated in the replacement procedures.
  • Page 583 Other Features Outline of Power-Saving Transition (1/2) Power Control Printer Scanner Controller Power-Saving Save LED Panel Status Status description and status transition conditions LCD ON (standby) (standby) Printable Status transition conditions Standby • Power Save key ON: to [2] or [3] •...
  • Page 584 7. Detailed Descriptions Power Control Printer Scanner Controller Power-Saving Save LED Panel Status Status description and status transition conditions LCD ON (silence) (silence) Fusing OFF. The screen is lit. (Functions that do not use the print engine are usable.) Standby, fusing Status transition conditions OFF status •...
  • Page 585 Other Features Power Control Printer Scanner Controller Power Saving Save LED Panel Status Status description and status transition conditions Fade OFF/O IN/OUT Sleep/OFF/ Status to control engine OFF (power for control panel, HDD, and engine OFF) Status transition conditions Engine OFF status •...

  • Page 586: Duty Control

    7. Detailed Descriptions Duty Control Duty control is a mechanism that prevents overheating, melting and aggregating toner due to internal temperature rise by forcibly stopping an imaging/printing job more often. The internal temperature sensor measures the temperature of the development drive shaft. If the internal temperature reaches the activating temperature of STEP1 through STEP3, duty control is activated in accordance with the conditions for each step, to avoid overheating of the parts for imaging.

  • Page 587: High Productivity Mode

    Other Features Standard STEP1/2 STEP3 Status (Duty Deactivated) (Duty Activated) (Duty Activated) Line speed 136 mm/s Standby (stop) Operation panel Banner Pop-up screen Normal Stops for 30 seconds Printing Stops every 4 sheets (30CPM) High Productivity Mode There are operation modes that keep high productivity without entering under the Duty control. Executing these SPs allows you to configure the best setting for your customer: High High...

  • Page 588: Operation In Low-Voltage Mode

    7. Detailed Descriptions Description Lowers the fusing temperature from 145°C to 75°C when the internal temperature is 37°C or higher. Lowers the fusing temperature from 145°C to 75°C when the internal temperature is 37°C or higher. Increases FCOT 3 sec (from 5 sec to 8 sec) when the internal temperature is 42°C. Increases FCOT 3 sec (from 5 sec to 8 sec) when the internal temperature is 40°C.
  • Page 589 Other Features Low-Voltage mode Standard-Voltage mode Note Silent speed: 15.5 Productivity (30% of silent mode Standard speed: 31.0 speed) Waiting for the Preprinting Prerotation*1 No prerotation temperature of the hot roller to rise • *1: The hot roller rotates for 2 to 5 seconds until the roller temperature reaches the specified value. Starting Purpose: To decrease SC caused by low voltage 1.
  • Page 590 MEMO...
  • Page 591 MEMO...
  • Page 592 MEMO...
  • Page 593 MP 305 Machine Code: D259 Appendices February, 2016 Subject to Change...
  • Page 595 TABLE OF CONTENTS 1. Specifications Specifications..............................5 Mainframe..............................5 Supported Paper Sizes............................8 Paper Feed..............................8 Paper Exit..............................10 Software Accessories............................13 Printer Drivers............................... 13 Scanner and LAN Fax drivers........................15 Optional Equipment............................17 Paper Feed Unit PB1090..........................17 2. Preventive Maintenance Tables Maintenance Tables............................19 Preventive Maintenance Items........................
  • Page 596 SP3-XXX (Process)............................44 Main SP Tables-4.............................45 SP4-XXX (Scanner)............................45 Main SP Tables-5 (Engine)..........................51 SP5-XXX (Mode)............................51 Main SP Tables-5 (Controller)........................57 SP5-XXX (Mode)............................57 Main SP Tables-6.............................95 SP6-XXX (Peripherals)..........................95 Main SP Tables-7 (Engine)..........................97 SP7-XXX (Data Log).............................97 Main SP Tables-7 (Controller)........................102 SP7-XXX (Data Log)..........................102 Main SP Tables-8............................
  • Page 597 Connectivity..............................193...
  • Page 599 1. Specifications Specifications Mainframe Configuration: Desktop Drum Type: OPC Drum Scanning Element: Line sequential scanning CIS Copy Process: Laser beam scanning/marking & electro-photographic printing Development: Dry two-component magnetic brush development system Fusing: Heating roller pressure system Resolution: Scan: 600 dpi Print: 600 dpi Original Type: Sheets, book, three-dimensional object...
  • Page 600 1. Specifications Printing Paper Standard Tray: 60 to 105 g/m Weight: Bypass Tray: 52 to 162 g/m Missing Image Area: Leading Edge: 3 ± 2 Trailing Edge: 3 ± 2 (4.2 ± 2 mm Duplex) Left: 2 ± 1.5 mm Right: 2 + 2.5 / -1.5 mm First Copy Time: 5 seconds or less (LT/A4 LEF, 1st tray)
  • Page 601 Specifications Power Source: 120 to 127 V, 60 Hz (for NA) 220 to 240 V, 50/60 Hz (for EU/AA) 110 V, 60 Hz (for TWN) Power Consumption: NA 1180 W EU 1140 W TW 1100 W CN 1140 W Noise Emission: Standard Mode: 56.5 dB *in paper feeding Silent Mode: 52.5 dB...

  • Page 602: Supported Paper Sizes

    1. Specifications Supported Paper Sizes Paper Feed Supported Not Supported Size up to DLT/A3 is guaranteed. Main Paper Optional Paper Auto Size Bypass Feed Tray Feed Tray Detection 297 x 420 210 x 297 297 x 210 148 x 210 210 x 148 105 x 148 257 x 364...
  • Page 603 Supported Paper Sizes Main Paper Optional Paper Auto Size Bypass Feed Tray Feed Tray Detection Legal 8.5 x 14 in. Foolscap 8.5 x 13 in. Letter 8.5 x 11 in. Letter 11 x 8.5 in. Government 8.25 x 14 in. Folio 8.25 x 13 in.
  • Page 604 1. Specifications Main Paper Optional Paper Auto Size Bypass Feed Tray Feed Tray Detection 110 x 220 DL Env 267 x 390 195 x 267 267 x 195 11x15 11 x 15 in. 11x14 11 x 14 in. 10x15 10 x 15 in. 10x14 10 x 14 in.
  • Page 605 Supported Paper Sizes Main Paper Feed Size Tray 257 x 364 mm 182 x 257 mm 257 x 182 mm 128 x 182 mm 11 x 17 in. Legal 8.5 x 14 in. Foolscap 8.5 x 13 in. Letter 8.5 x 11 in. Letter 11 x 8.5 in.
  • Page 606 1. Specifications Main Paper Feed Size Tray DL Env 110 x 220 mm 195 x 267 mm 11x15 11 x 15 in. 11x14 11 x 14 in. 10x15 10 x 15 in. 10x14 10 x 14 in. Oficio 8.5 x 13.4 in.

  • Page 607: Software Accessories

    Software Accessories Software Accessories The printer drivers and utility software are provided on one CD-ROM. An auto-run installer allows you to select which components to install. Printer Drivers : Supported -: Not supported Windows Type PCL5c PCL6 Starter Home Basic Home Premium Windows Vista Business...
  • Page 608 1. Specifications Type PCL5c PCL6 Standard Edition Enterprise Edition Windows Server 2003/ R2 Datacenter Edition Web Edition Standard Edition Enterprise Edition Standard without Hyper-V Windows Server 2008/R2 Enterprise without Hyper-V Datacenter Edition Web Edition Foundation Essentials Windows Server 2012/R2 Standard Datacenter *RPCS driver has been discontinued.

  • Page 609: Scanner And Lan Fax Drivers

    Software Accessories UNIX Platforms Version Sun Solaris 9, 10 HP-UX 11.x, 11i v2, 11i v3 Red Hat Linux Enterprise V4, V5, V6 SCO OpenServer 5.0.7, 6.0 IBM AIX V 5L, V5.3, V6.1, V7.1 SAP R/3 Environment (Device Type / Barcode & OCR Package) Device Type will be provided from SAP itself in SAP Printer Vendor Program.
  • Page 610 1. Specifications • The LAN Fax driver lets you fax documents directly form your PC. Address Book Editor and Cover Sheet Editor are to be installed as well. • The Network TWAIN driver operates in 32-bit compatibility mode on 64-bit operating systems •...

  • Page 611: Optional Equipment

    Optional Equipment Optional Equipment Paper Feed Unit PB1090 Items Specification Paper Feed System RF System Configuration Front loading paper feed tray Tray Capacity 500 sheets Paper Size A5/HLT SEF to A4/LT LEF Paper Weight 60 - 162 g/m2 Power Source DC 24 V, 5 V (from the main frame) Power Consumption Less than 15 W...
  • Page 612 1. Specifications...

  • Page 613: Maintenance Tables

    The PM count for the following items is based on the sheets of copy paper: Item 120K 180K Remarks Laser Optics Exposure Glass C/I/L C/I/L Ricoh exposure glass cleaner ADF Exposure Glass C/I/L C/I/L Ricoh exposure glass cleaner APS Sensor C/I/L C/I/L Dry cloth...
  • Page 614 2. Preventive Maintenance Tables Item 120K 180K Remarks ID Sensor C/I/L C/I/L Wipe with a damp cloth. PCL Cover C/I/L C/I/L Wipe with a damp cloth. Fusing Unit Hot Roller Pressure Roller Hot Roller Stripper Pawls Hot Roller Bearing Pressure Roller Bearing Paper Transport (Mainframe) Registration Roller C/I/L...
  • Page 615 Maintenance Tables Item 120K 180K Remarks Remove paper dusts with Paper Feed Sensor C/I/L blower brush Duplex Duplex Roller C/I/L Wipe with a damp cloth. Paper Exit Paper Exit Reverse Roller C/I/L Wipe with a damp cloth. Others Exhaust Filter The PM count for the following items is based on the number of originals fed: Item Remarks...
  • Page 616 2. Preventive Maintenance Tables...
  • Page 617 3. SP Mode Tables Service Program Mode • Make sure that the data-in LED ( ) is not on before you go into the SP mode. This LED indicates that some data is coming to the machine. When the LED is on, wait for the copier to process the data.
  • Page 618 3. SP Mode Tables Opens all SP groups and sublevels. Closes all open groups and sublevels and restores the initial SP mode display. Opens the copy window (copy mode) so you can make test copies. Press SP Mode (highlighted) in the copy window to return to the SP mode screen, Enter the SP code directly with the number keys if you know the SP number.
  • Page 619 Service Program Mode Use the center touch-panel buttons to scroll to the number and title of the item that you want to set and press it. The small entry box on the right activates and shows the below default or the current settings. •...
  • Page 620 3. SP Mode Tables Remarks Display on the Operation Panel Screen The maximum number of characters which can show on the operation panel screen is limited. For this reason, some of the SP modes shown on the screen need to be abbreviated. The following are abbreviations used for the SP modes for which the full description is over 20 characters.
  • Page 621 Service Program Mode • An asterisk (*) to the right hand side of the mode number column means that this mode is stored in the NVRAM and EEPROM. If you do a RAM clear, this SP mode will be reset to the default value. "ENG"...
  • Page 622 3. SP Mode Tables Main SP Tables-1 SP1-XXX (Feed) 1001 [Leading Edge Registration] 1-001-002 Tray: Plain ENG* [-9 to 9 / 0 / 0.1 mm / step] 1-001-003 Tray: Middle Thick ENG* [-9 to 9 / 0 / 0.1 mm / step] 1-001-004 Tray: Thick ENG* [-9 to 9 / 0 / 0.1 mm / step]...
  • Page 623 Main SP Tables-1 1-003-009 Tray2: Thick ENG* [-9 to 5 / 0 / 1 mm / step] 1-003-012 Bypass: Plain ENG* [-9 to 5 / 0 / 1 mm / step] 1-003-013 Bypass: Middle Thick ENG* [-9 to 5 / 0 / 1 mm / step] 1-003-014 Bypass: Thick ENG* [-9 to 5 / 0 / 1 mm / step]...
  • Page 624 3. SP Mode Tables 1-105-016 Low:Plain1 ENG* [0 to 30 / 5 / 1 deg / step] 1-105-017 Low:Plain2 ENG* [0 to 30 / 5 / 1 deg / step] 1-105-018 Low:M-Thick ENG* [0 to 30 / 5 / 1 deg / step] 1-105-019 Low:Thick1 ENG* [0 to 30 / 10 / 1 deg / step]...
  • Page 625 Main SP Tables-1 1-105-035 Waiting:Center ENG* [0 to 60 / 40 / 1 deg / step] Upper:Plain2:Ends 1-105-036 Waiting:Center Upper:M- ENG* [0 to 60 / 40 / 1 deg / step] Thick:Center 1-105-037 Waiting:Center Upper:M- ENG* [0 to 60 / 40 / 1 deg / step] Thick:Ends 1-105-038 Waiting:Center ENG*...
  • Page 626 3. SP Mode Tables 1-105-055 Waiting:Center ENG* [0 to 60 / 60 / 1 deg / step] Lower:Thick2:Ends 1-105-056 Waiting:Center ENG* [0 to 60 / 40 / 1 deg / step] Upper:Thick2:Center 1-105-057 Waiting:Center ENG* [0 to 60 / 40 / 1 deg / step] Upper:Thick2:Ends 1-105-058 Waiting:Center ENG*...
  • Page 627 Main SP Tables-1 1-108-003 Wait ENG* [100 to 2000 / 1000 / 100 msec / step] 1-108-004 Print Start ENG* [100 to 2000 / 200 / 100 msec / step] 1-108-005 Print Start Time ENG* [0 to 999 / 5 / 1 sec / step] 1112 [Image Process Temp.
  • Page 628 3. SP Mode Tables 1-123-015 3rd Threshold ENG* [100 to 250 / 240 / 1 deg / step] Temp. :A6 1124 [CPM Down Setting] 1-124-002 Low:Up Temp ENG* [-50 to 0 / -5 / 1 deg / step] 1-124-003 Low: 1st CPM ENG* [10 to 100 / 75 / 5% / step] 1-124-004 Low: 2nd CPM...
  • Page 629 Main SP Tables-1 1-124-151 High:3rd CPM Down ENG* [100 to 250 / 220 / 1 deg / step] Temp.:B5 1-124-152 High:1st CPM Down ENG* [100 to 250 / 220 / 1 deg / step] Temp.:A5 1-124-153 High:2nd CPM Down ENG* [100 to 250 / 220 / 1 deg / step] Temp.:A5 1-124-154 High:3rd CPM Down...
  • Page 630 3. SP Mode Tables 1907 [Paper Feed Timing Adj.] 1-907-001 FWD CL Stop Position ENG* [-12 to 12 / 0 / 1 mm / step] 1-907-002 FWD CL Start Position ENG* [-10 to 20 / 0 / 1 mm / step] 1-907-003 FWD CL Stop Position: ENG* [-7 to 7 / 0 / 1 mm / step]...
  • Page 631 Main SP Tables-1 1996 [Heater Forced Off] 1-996-005 Time Heater OFF ENG* [0 to 120 / 7 / 1 sec / step]...
  • Page 632 3. SP Mode Tables Main SP Tables-2 SP2-XXX (Drum) 2011 [Manual ProCon] 2-011-001 Exe Normal ProCon [0 to 1 / 0 / 1 / step] 2101 [Registration Correction] 2-101-001 Main Dot ENG* [-512 to 511 / 0 / 1 dot / step] 2102 [Main Scan Mag.
  • Page 633 Main SP Tables-2 2-103-012 Duplex Trail. Edge: S [0 to 4 / 0.4 / 0.1 mm / step] Size: Thick 2-103-013 Duplex Left: Thick [0 to 1.5 / 0.1 / 0.1 mm / step] 2-103-014 Duplex Right: Thick [0 to 1.5 / 0.1 / 0.1 mm / step] 2107 [Image Parameter] 2-107-001 Image Gamma Flag...
  • Page 634 3. SP Mode Tables 2-109-001 Pattern Select [0 to 24 / 0 / 1 / step] 0: None 1: Vertical Line (1dot) 2: Vertical Line (2dot) 3: Horizontal Line (1dot) 4: Horizontal Line (2dot) 5: Grid Vertical Line 6: Grid Horizontal Line 7: Grid Pattern Small 8: Grid Pattern Large 9: Argyle Pattern Small...
  • Page 635 Main SP Tables-2 2110 [LD Driver] 2-110-001 Error Flag ENG* [0x00 to 0xFF / 0x00 / 1 / step] 2-110-005 Memory Transfer [0 or 1 / 0 / 1 / step] 2160 [Vertical Line Width] 2-160-001 1dot Line ENG* [0 to 31 / 31 / 1 / step] 2201 [Development Bias Adjust] 2-201-002 ID Sensor Pattern...
  • Page 636 3. SP Mode Tables 2-243-001 Temperature [-5 to 45 / 0 / 0.1 deg / step] 2-243-002 Relative Humidity [0 to 100 / 0 / 1%RH / step] 2-243-003 Absolute Humidity [0 to 100 / 0 / 1 g/m3 / step] 2302 [Environment Correct: Transfer] 2-302-001 Current Env.
  • Page 637 Main SP Tables-2 2-804-001 Latest ENG* [0 to 4294967295 / 0 / 1 cm2 / step] 2906 [Tailing Control] 2-906-001 Shift Range ENG* [0 or 1 / 0 / 0.1 mm / step] 2-906-002 Number of Sheets ENG* [0 to 10 / 0 / 1 sheets / step] 2908 [Forced Toner Supply] 2-908-001 -...

  • Page 638: Sp3-Xxx (Process)

    3. SP Mode Tables Main SP Tables-3 SP3-XXX (Process) None...

  • Page 639: Main Sp Tables-4

    Main SP Tables-4 Main SP Tables-4 SP4-XXX (Scanner) 4008 [Sub Scan Mag. Adjustment] 4-008-001 - ENG* [-1 to 1 / 0 / 0.1 % / step] 4010 [Sub Scan Regist Adjustment] 4-010-001 - ENG* [-1 to 1 / 0 / 0.1 mm / step] 4011 [Main Scan Regist Adjustment] 4-011-001 -...
  • Page 640 3. SP Mode Tables 4303 [Min Size for APS] 4-303-001 - ENG* [0 to 2 / 0 / 1 / step] 0:No Original 1: A5 SEF 2: A5 LEF 4305 [APS Detection Setting] 4-305-001 - ENG* [0 or 1 / 0 / 1 / step] 0: Normal Detection 1: 8K 16K 4400...
  • Page 641 Main SP Tables-4 4-417-001 Test Pattern [0 to 8 / 0 / 1 / step] 0: Scanned image 1: 256 Gradation: Main scan A 2: Patch 16 C 3: Grid pattern A 4: Slant grid pattern B 5: Slant grid pattern C 6: Slant grid pattern D 7: Scanned+Slant Grid C 8: Scanned+Slant Grid D...
  • Page 642 3. SP Mode Tables 4-610-004 DF Scan(Bk) ENG* [-384 to 255 / -92 / 1 digit / step] 4611 [Gray Balance Set: B] 4-611-001 Book Scan ENG* [-384 to 255 / -85 / 1 digit / step] 4-611-002 DF Scan ENG* [-384 to 255 / -85 / 1 digit / step] 4645...
  • Page 643 Main SP Tables-4 4-909-003 Offset:Shadow ENG* [0 to 30 / 15 / 1 / step] 4-909-004 Offset:IDmax ENG* [0 to 30 / 15 / 1 / step] 4-909-005 Option:Highlight ENG* [0 to 255 / 0 / 1 / step] 4-909-006 Option:Middle ENG* [0 to 12 / 0 / 1 / step] 4-909-007 Option:Shadow...
  • Page 644 3. SP Mode Tables 4-991-001 RGB Frame Memory [0 to 19 / 2 / 1 / step] 4994 [Adj Txt/Photo Recog Level] 4-994-001 High Compression PDF ENG* [0 to 2 / 1 / 1 / step] 4996 [White Paper Detection Level] 4-996-001 - [0 to 6 / 3 / 1 / step]...

  • Page 645: Main Sp Tables-5 (Engine)

    Main SP Tables-5 (Engine) Main SP Tables-5 (Engine) SP5-XXX (Mode) 5126 [Set F-size Document] 5-126-001 - [0 to 2 / 0 / 1 / step] 0: 8 1/2 x 13 1: 8 1/4 x 13 2: 8 x 13 5131 [Paper Size Type Selection] 5-131-001 - ENG*...
  • Page 646 3. SP Mode Tables 5-186-001 - ENG* [0 or 1 / 0 / 1 / step] 5801 [Memory Clear] 5-801-002 Engine [0 or 1 / 0 / 1 / step] 5803 [INPUT Check] 5-803-001 Tray: Paper Set Sensor [0 or 1 / 0 / 1 / step] 5-803-002 Bypass: Paper Set [0 or 1 / 0 / 1 / step] Sensor...
  • Page 647 Main SP Tables-5 (Engine) 5-803-211 Bank1: Feed Cover [0 or 1 / 0 / 1 / step] Open Detection 5-803-212 Bank1:Paper End [0 or 1 / 0 / 1 / step] Sensor 5-803-213 Bank1:Feed Sensor [0 or 1 / 0 / 1 / step] 5-803-214 Bank1:Upper Limit [0 or 1 / 0 / 1 / step] Sensor...
  • Page 648 3. SP Mode Tables 5-804-019 Registration CL [0 or 1 / 0 / 1 / step] 5-804-020 Bypass CL [0 or 1 / 0 / 1 / step] 5-804-021 Duplex: RVS Sensor CL [0 or 1 / 0 / 1 / step] 5-804-022 Paper Exit RVS CL [0 or 1 / 0 / 1 / step] 5-804-023 Paper Exit CL...
  • Page 649 Main SP Tables-5 (Engine) 5-811-002 Display ENG* [0 to 255 / 0 / 1 / step] 1: DOM 2: NA 3: EU 4: TWN 5: AA 6: CHN 7: KOR 5884 [Plain Paper 1/2 Type] 5-884-001 By-pass ENG* [0 or 1 / 1 / 1 / step] 0: Bypass: Plain Paper 1 1: Bypass: Plain Paper 2 5-884-002 Tray1...
  • Page 650 3. SP Mode Tables 5-903-002 Toner Remaining ENG* [0 to 100 / 100 / 1 % / step] Amount 5-903-004 Clear Total ON Time [0 to 1 / 0 / 0 / step] Count 5-903-005 0:OFF 1:ON ENG* [0 to 1 / 0 / 1 / step] 5995 [Factory Mode] 5-995-001 -...

  • Page 651: Main Sp Tables-5 (Controller)

    Main SP Tables-5 (Controller) Main SP Tables-5 (Controller) SP5-XXX (Mode) 5009 [Add display language] 5-009-201 1-8 CTL* [1 to 255 / 0 / 1 / step] 5-009-202 9-16 5-009-203 17-24 5-009-204 25-32 5-009-205 33-40 CTL* [1 to 255 / 0 / 1 / step] 5-009-206 41-48 5-009-207 49-56 5024...
  • Page 652 3. SP Mode Tables 5066 [PM Parts Display] 5-066-001 - CTL* [0 or 1 / 0 / 1 / step] 5067 [Part Replacement Operation Type] 5-067-001 Photoconductor Unit CTL* [0 or 1 / 0 / 1 / step] 5-067-002 Maintenance Parts CTL* [0 or 1 / 0 / 1 / step] 5071...
  • Page 653 Main SP Tables-5 (Controller) 5-104-002 Bypass Paper Size CTL* [0 or 1 / 0 / 1 / step] Undetection 5113 [Optional Counter Type] 5-113-001 Default Optional CTL* [0 to 12 / 0 / 1 / step] Counter Type 0: None, 1: Key Card(RK3,4) 2: Key Card(down), 3: PrepaidCard...
  • Page 654 3. SP Mode Tables 5-120-001 - CTL* [0 to 2 / 0 / 1 / step] 0: Yes (removed) 1: Standby (installed but not used) 2: No (not removed) 5121 [Counter Up Timing] 5-121-001 - CTL* [0 or 1 / 0 / 1 / step] 0: Feed 1: Exit 5127...
  • Page 655 Main SP Tables-5 (Controller) 5-188-001 - CTL* [- / - / - / step] 5191 [Mode Set] 5-191-001 Power Str Set CTL* [0 or 1 / 1 / 1 / step] 0: OFF 1: ON 5212 [Page Numbering] 5-212-003 Duplex Printout Left/ CTL* [-1000 or 1000 / 0 / 0.01 mm/step] Right Position of Left/...
  • Page 656 3. SP Mode Tables 5-305-101 Auto Off Limit Set CTL* [0 or 1 / 0 / 1 / step] 0: Limitation off 1: Limitation on 5307 [Daylight Saving Time] 5-307-001 Setting CTL* [0 or 1 / NA/EU:0, Other:0 / 1/ step] 5-307-003 Rule Set(Start) CTL* [0 to 0xffffffff / NA: 0x03200210...
  • Page 657 Main SP Tables-5 (Controller) 5-401-211 SDK2 Certification CTL* [0 to 0xFF / 0 / 1 / step] Method 5-401-220 SDK3 UniqueID CTL* [0 to 0xFFFFFFFF / 0 / 1 / step] 5-401-221 SDK3 Certification CTL* [0 to 0xFF / 0 / 1 / step] Method 5-401-230 SDK Certification CTL*...
  • Page 658 3. SP Mode Tables 5-402-111 SDKJ11 Limit Setting CTL* 5-402-112 SDKJ12 Limit Setting CTL* 5-402-113 SDKJ13 Limit Setting CTL* 5-402-114 SDKJ14 Limit Setting CTL* 5-402-115 SDKJ15 Limit Setting CTL* 5-402-116 SDKJ16 Limit Setting CTL* 5-402-117 SDKJ17 Limit Setting CTL* 5-402-118 SDKJ18 Limit Setting CTL* 5-402-119 SDKJ19 Limit Setting CTL*...
  • Page 659 Main SP Tables-5 (Controller) 5-402-141 SDKJ1 Product ID CTL* [0 to 0xffffffff / 0 / 1 / step] 5-402-142 SDKJ2 Product ID CTL* 5-402-143 SDKJ3 Product ID CTL* 5-402-144 SDKJ4 Product ID CTL* 5-402-145 SDKJ5 Product ID CTL* 5-402-146 SDKJ6 Product ID CTL* 5-402-147 SDKJ7 Product ID CTL*...
  • Page 660 3. SP Mode Tables 5-402-161 SDKJ21 Product ID CTL* 5-402-162 SDKJ22 Product ID CTL* 5-402-163 SDKJ23 Product ID CTL* 5-402-164 SDKJ24 Product ID CTL* 5-402-165 SDKJ25 Product ID CTL* 5-402-166 SDKJ26 Product ID CTL* 5-402-167 SDKJ27 Product ID CTL* 5-402-168 SDKJ28 Product ID CTL* 5-402-169 SDKJ29 Product ID CTL*...
  • Page 661 Main SP Tables-5 (Controller) 5413 [Lockout Setting] 5-413-001 Lockout On/Off CTL* [0 or 1 / 0 / 1 / step] 0: OFF 1: ON 5-413-002 Lockout Threshold CTL* [1 to 10 / 5 / 1 / step] 5-413-003 Cancelation On/Off CTL* [0 or 1 / 0 / 1 / step] 0: OFF...
  • Page 662 3. SP Mode Tables 5-417-003 Productivity Fall Wait CTL* [0 to 9 / 3 / 1 sec / step] 5-417-004 Attack Max Num CTL* [50 to 200 / 200 / 1 / step] 5420 [User Authentication] 5-420-001 Copy CTL* [0 or 1 / 0 / 1 / step] 0: ON, 1: OFF 5-420-011 Document Server CTL*...
  • Page 663 Main SP Tables-5 (Controller) 5-430-003 Message Text ID CTL* [- / - / - / step] 5431 [External Auth User Preset] 5-431-010 Tag CTL* [0 or 1 / 1 / 1 / step] 0: Not permit, 1: Permit 5-431-011 Entry CTL* [0 or 1 / 1 / 1 / step] 0: Not permit, 1: Permit...
  • Page 664 3. SP Mode Tables 5-431-040 Cert Crypt CTL* [0 or 1 / 0 / 1 / step] 0: Not permit, 1: Permit 5-431-050 User Limit Count CTL* [0 or 1 / 1 / 1 / step] 0: Not permit, 1: Permit 5481 [Authentication Error Code] 5-481-001 System Log Disp...
  • Page 665 Main SP Tables-5 (Controller) 5-504-002 Threshold CTL* [1 to 99 / 10 / 1 / step] 5505 [Error Alarm] 5-505-001 Level Setting CTL* [0 to 255 / 2 / 1 / step] 5-505-002 Threshold CTL* [1 to 99 / * / 1 / step] 5507 [Supply/CC Alarm] 5-507-001 Paper Supply Alarm...
  • Page 666 3. SP Mode Tables 5-508-001 Jam Remains CTL* [0 or 1 / 1 / 1 / step] 0: Disable, 1: Enable 5-508-002 Continuous Jams CTL* [0 or 1 / 1 / 1 / step] 0: Disable, 1: Enable 5-508-003 Continuous Door Open CTL* [0 or 1 / 1 / 1 / step] 0: Disable, 1: Enable...
  • Page 667 Main SP Tables-5 (Controller) 5-515-011 Supply Manegement CTL* [0 or 1 / 1 / 1 / step] Report Call 0: Off, 1: On 5-515-012 Jam/Door Open Call CTL* [0 or 1 / 1 / 1 / step] 0: Off, 1: On 5-515-050 Timeout:Manual Call CTL* [1 to 255 / 5 / 1 min / step]...
  • Page 668 3. SP Mode Tables 5-728-013 NAT Machine Port7 CTL* [1 to 65535 / 49107 / 1 / step] 5-728-014 NAT UI Port7 CTL* [1 to 65535 / 55107 / 1 / step] 5-728-015 NAT Machine Port8 CTL* [1 to 65535 / 49108 / 1 / step] 5-728-016 NAT UI Port8 CTL* [1 to 65535 / 55108 / 1 / step]...
  • Page 669 Main SP Tables-5 (Controller) 5-745-216 Scanning CTL* [0 to 9999 / 0 / 1 / step] 5-745-217 Engine Standby CTL* [0 to 9999 / 0 / 1 / step] 5-745-218 Low Power CTL* [0 to 9999 / 0 / 1 / step] Consumptiom 5-745-219 Silent condition CTL*...
  • Page 670 3. SP Mode Tables 5755 [Display Setting] 5-755-001 Disp Administrator CTL* [- / - / - / step] Password Change Scrn 5-755-002 Hide Administrator CTL* [- / - / - / step] Password Change Scrn 5759 [Machine Limit Count] 5-759-001 Machine Limit Count CTL* [0 or 1 / 0 / 1 / step] RTB 58...
  • Page 671 Main SP Tables-5 (Controller) 5-801-012 R-FAX [- / - / - / step] 5-801-014 Clear DCS [- / - / - / step] Setting 5-801-015 Clear UCS [- / - / - / step] Setting 5-801-016 MIRS Setting [- / - / - / step] 5-801-017 CCS [- / - / - / step] 5-801-018 SRM Memory Clr...
  • Page 672 3. SP Mode Tables 5-816-007 SSL Disable CTL* [0 or 1 / 0 / 1 / step] 5-816-008 RCG Connect CTL* [0 to 90 / 30 / 1 sec / step] Timeout 5-816-009 RCG Write Timeout CTL* [0 to 100 / 60 / 1 sec / step] 5-816-010 RCG Read Timeout CTL* [0 to 100 / 60 / 1 sec / step]...
  • Page 673 Main SP Tables-5 (Controller) 5-821-005 RCG IPv6 Address CTL* [- / - / - / step] 5-821-006 RCG IPv6 URL Path CTL* [- / - / - / step] 5-821-007 RCG Host Name CTL* [- / - / - / step] 5-821-008 RCG Host URL Path CTL* [- / - / - / step]...
  • Page 674 3. SP Mode Tables 5-828-087 Protocol usage CTL* [0x00000000 to 0xffffffff / 0x00000000 / 1 / step] 0: Off (Not used the network with the protocol.) 1: On (Used the network with the protocol once or more.) bit0: IPsec, bit1: IPv6, bit2: IEEE 802. 1X, bit3:Wireless LAN, bit4: Security mode level setting, bit5: Appletalk, bit6: DHCP,...
  • Page 675 Main SP Tables-5 (Controller) 5-828-145 Active IPv6 Link Local [000000000000000000 Address 000000000000000000h to FFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFF80h / 0000000000000000 000000000000000040h (0000:0000:0000:0000: 0000:0000:0000:0000 / 40) / - / step] 5-828-147 SettingActive IPv6 [000000000000000000 Stateless Address 1 000000000000000000h to FFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFF80h / 0000000000000000 000000000000000040h (0000:0000:0000:0000: 0000:0000:0000:0000 / 40) / - / step] 5-828-149 SettingActive IPv6...
  • Page 676 3. SP Mode Tables 5-828-153 Active IPv6 Stateless [000000000000000000 Address 4 000000000000000000h to FFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFF80h / 0000000000000000 000000000000000040h (0000:0000:0000:0000: 0000:0000:0000:0000 / 40) / - / step] 5-828-155 Active IPv6 Stateless [000000000000000000 Address 5 000000000000000000h to FFFFFFFFFFFFFFFFF FFFFFFFFFFFFFFF80h / 0000000000000000 000000000000000040h (0000:0000:0000:0000: 0000:0000:0000:0000 / 40) / - / step] 5-828-156 IPv6 Manual Address...
  • Page 677 [0 or 1 / 0 / 1 / step] Mode Setting 5-828-236 Web Item visible CTL* [0x0000 to 0xffff / 0xffff / - / step] bit0: Net RICOH bit1: Consumable Supplier bit2-15: Reserved (all) 5-828-237 Web shopping link CTL* [0 or 1 / 1 / - / step]...
  • Page 678 3. SP Mode Tables 5-832-005 HDD Formatting [- / - / - / step] (Printer Fonts) 5-832-006 HDD Formatting (User [- / - / - / step] Info) 5-832-007 Mail RX Data [- / - / - / step] 5-832-008 Mail TX Data [- / - / - / step] 5-832-009 HDD Formatting (Data [- / - / - / step]...
  • Page 679 Main SP Tables-5 (Controller) 5-844-001 Transfer Rate CTL* [0x01 to 0x04 / 0x04 / - / step] 0001: Full speed 0004: Auto Change 5-844-005 Fixed USB Port CTL* [0 to 2 / 0 / 1 / step] 5-844-006 PnP Model Name CTL* [- / "Laser Printer"...
  • Page 680 3. SP Mode Tables 5-846-001 Machine ID (for CTL* [- / - / - / step] Delivery Server) 5-846-002 Machine ID Clear (for CTL* [- / - / - / step] Delivery Server) 5-846-003 Maximum Entries CTL* [2000 to 20000 / 2000 / 1 / step] 5-846-006 Delivery Server Retry CTL* [0 to 255 / 0 / 1 / step]...
  • Page 681 Main SP Tables-5 (Controller) 5-846-049 Initialize LDAP Addr [- / - / - / step] Book 5-846-050 Initialize All Addr [- / - / - / step] Book 5-846-051 Backup All Addr Book [- / - / - / step] 5-846-052 Restore All Addr Book [- / - / - / - / step] 5-846-053 Clear Backup Info...
  • Page 682 3. SP Mode Tables 5-848-011 Access Ctrl: CTL* [4bit / 0000 / bit switch / step] Devicemanagement (Lower 4bits) 5-848-021 Access Ctrl: Delivery CTL* [[4bit / 0000 / bit switch / step] (Lower 4 bits) 5-848-022 Access Ctrl: CTL* [4bit / 0000 / bit switch / step] administration (Lower 4bits) 5-848-024 Access Ctrl: Log...
  • Page 683 Main SP Tables-5 (Controller) 5856 [Remote ROM Update] 5-856-002 Local Port [0 or 1 / 0 / 1 / step] 0: Disable, 1: Enable 5858 [Save Machine Info] 5-858-001 0:OFF 1:ON CTL* [0 or 1 / 1 / 1 / step] 5-858-002 Target(0:HDD 1:SD) CTL* [0 or 1 / 0 / 1 / step]...
  • Page 684 3. SP Mode Tables 5860 [SMTP/POP3/IMAP4] 5-860-020 Partial Mail Receive CTL* [1 to 168 / 72 / 1 hour / step] Timeout 5-860-021 MDN Response CTL* [0 or 1 / 1 / 1 / step] RFC2298 Compliance 0: No, 1: Yes 5-860-022 SMTP Auth.
  • Page 685 Main SP Tables-5 (Controller) 5873 [SD Card Appli Move] 5-873-001 MoveExec [- / - / - / step] 5-873-002 UndoExec [- / - / - / step] 5875 [SC Auto Reboot] 5-875-001 Reboot Setting CTL* [0 or 1 / 0 / 1 / step] 5-875-002 Reboot Type CTL* [0 or 1 / 1 / 1 / step]...
  • Page 686 3. SP Mode Tables 5-885-051 DocSvr Trans CTL* [5 to 20 / 10 / 1 / step] 5-885-100 Set Signature CTL* [0 to 2 / 0 / 1 / step] 5-885-101 Set Encryption CTL* [0 or 1 / 0 / 1 / step] 0: Not encrypted, 1:Encryption 5-885-200 Detect Mem Leak CTL*...
  • Page 687 Main SP Tables-5 (Controller) 5-893-011 SDK-11 [- / - / - / step] 5-893-012 SDK-12 [- / - / - / step] 5907 [Plug & Play Maker/Model Name] 5-907-001 - CTL* [0 to 255 / 0 / 1 / step] 5913 [Switchover Permission Time] 5-913-002 Print Application Timer...
  • Page 688 3. SP Mode Tables 5-990-021 Copier User Program [- / - / - / step] 5-990-022 Scanner SP [- / - / - / step] 5-990-023 Scanner User Program [- / - / - / step] 5-990-024 SDK/J Summary [- / - / - / step] 5-990-025 SDK/J Application Info [- / - / - / step] 5-990-026 Printer SP...

  • Page 689: Main Sp Tables-6

    Main SP Tables-6 Main SP Tables-6 SP6-XXX (Peripherals) 6006 [ADF Adjustment] 6-006-001 Main Scan: Regist: Front ENG* [-3 to 3 / 0 / 0.1 mm / step] Side 6-006-002 Main Scan: Regist: Rear ENG* [-3 to 3 / 0 / 0.1 mm / step] Side 6-006-003 Sub Scan: Regist: Front Side ENG*...
  • Page 690 3. SP Mode Tables 6-011-005 DF_WSS_2 [0 or 1 / 0 / 1 / step] 6-011-006 DF_WSS_3 [0 or 1 / 0 / 1 / step] 6-011-007 DF_WSS_4 [0 or 1 / 0 / 1 / step] 6-011-008 DF_WSS_5 [0 or 1 / 0 / 1 / step] 6016 [Original Size Detect Setting] 6-016-001 NA-1...

  • Page 691: Main Sp Tables-7 (Engine)

    Main SP Tables-7 (Engine) Main SP Tables-7 (Engine) SP7-XXX (Data Log) 7621 [PM Counter Display: Pages] 7-621-002 #PCDU ENG* [0 to 9999999 / 0 / 1 page / step] 7-621-115 120K part ENG* [0 to 9999999 / 0 / 1 page / step] 7622 [PM Counter Reset] 7-622-002 #PCDU...
  • Page 692 3. SP Mode Tables 7935 [Toner Bottle Log] 7-935-001 1: Bk Serial No. ENG* [0 to 255 / 0 / 1 / step] 7-935-002 1: Bk Attachment Date ENG* [0 to 255 / 0 / 1 / step] 7-935-005 2: Bk Serial No. ENG* [0 to 255 / 0 / 1 / step] 7-935-006 2: Bk Attachment Date...
  • Page 693 Main SP Tables-7 (Engine) 7-944-002 #PCDU ENG* [0 to 999999999 / 0 / 1 mm / step] 7-944-115 120K part [0 to 999999999 / 0 / 1 mm / step] 7950 [Unit Replacement Date] 7-950-002 #PCDU ENG* [0 or 1 / 0 / 1 / step] 7-950-115 120K part ENG* [0 or 1 / 0 / 1 / step]...
  • Page 694 3. SP Mode Tables 7-953-012 15<=T<25:0<=H<15 ENG* [0 to 999999999 / 0 / 1 mm / step] 7-953-013 15<=T<25:15<=H<30 ENG* [0 to 999999999 / 0 / 1 mm / step] 7-953-014 15<=T<25:30<=H<55 ENG* [0 to 999999999 / 0 / 1 mm / step] 7-953-015 15<=T<25:55<=H<80 ENG* [0 to 999999999 / 0 / 1 mm / step]...
  • Page 695 Main SP Tables-7 (Engine) 7-953-100 Log Clear [0 or 1 / 0 / 1 1 / step] 7954 [PM Counter Display: Pages(%)] 7-954-002 #PCDU ENG* [0 to 255 / 0 / 1% / step] 7-954-115 120K part ENG* [0 to 255 / 0 / 1% / step] 7955 [Estimated Remaining Pages] 7-955-002 #PCDU...

  • Page 696: Main Sp Tables-7 (Controller)

    3. SP Mode Tables Main SP Tables-7 (Controller) SP7-XXX (Data Log) 7401 [Total SC] 7-401-001 SC Counter CTL* [00000 to 65535 / 0 / 0 / step] 7-401-002 Total SC Counter CTL* [00000 to 65535 / 0 / 0 / step] 7403 [SC History] 7-403-001 Latest...
  • Page 697 Main SP Tables-7 (Controller) 7-404-007 Latest 6 CTL* [- / - / - / step] 7-404-008 Latest 7 CTL* [- / - / - / step] 7-404-009 Latest 8 CTL* [- / - / - / step] 7-404-010 Latest 9 CTL* [- / - / - / step] 7502...
  • Page 698 3. SP Mode Tables 7-504-057 Registration Sensor: CTL* [00000 to 65535 / 0 / 0 / step] 7-504-060 Paper Exit: Off CTL* [00000 to 65535 / 0 / 0 / step] 7-504-065 Duplex Exit: Off CTL* [00000 to 65535 / 0 / 0 / step] 7-504-067 Duplex Entrance: Off CTL* [00000 to 65535 / 0 / 0 / step]...
  • Page 699 Main SP Tables-7 (Controller) 7-506-172 HLT SEF CTL* [00000 to 65535 / 0 / 0 / step] 7-506-255 Others CTL* [00000 to 65535 / 0 / 0 / step] 7507 [Plotter Jam History] 7-507-001 Latest CTL* [- / - / - / step] 7-507-002 Latest 1 CTL* [- / - / - / step]...
  • Page 700 3. SP Mode Tables 7514 [Paper Jam Count by Location] 7-514-001 At Power On CTL* [00000 to 65535 / 0 / 0 / step] 7-514-003 Tray 1: On CTL* [00000 to 65535 / 0 / 0 / step] 7-514-005 Tray 2: On CTL* [00000 to 65535 / 0 / 0 / step] 7-514-008 Registration Sn: On...
  • Page 701 Main SP Tables-7 (Controller) 7-516-005 A4 LEF CTL* [00000 to 65535 / 0 / 0 / step] 7-516-006 A5 LEF CTL* [00000 to 65535 / 0 / 0 / step] 7-516-014 B5 LEF CTL* [00000 to 65535 / 0 / 0 / step] 7-516-038 LT LEF CTL* [00000 to 65535 / 0 / 0 / step]...
  • Page 702 3. SP Mode Tables 7-520-010 Error Record 10 CTL* [0 to 255 / 0 / 1 / step] 7624 [Part Replacement Operation ON/OFF] 7-624-001 PCU CTL* [0 or 1 / 1 / 1 / step] 7-624-002 Maintenance Parts CTL* [0 or 1 / 1 / 1 / step] 7801 [ROM No/ Firmware Version] 7-801-255 -...
  • Page 703 Main SP Tables-7 (Controller) 7840 [Service SP Entry Code Chg Hist] 7-840-001 Change Time :Latest CTL* [- / - / - / step] 7-840-002 Change Time :Last1 CTL* [- / - / - / step] 7-840-101 Initialize Time :Latest CTL* [- / - / - / step] 7-840-102 Initialize Time :Last1 CTL*...
  • Page 704 3. SP Mode Tables 7-910-168 MediaPrint:TIFF CTL* [- / - / - / step] 7-910-169 XPS CTL* [- / - / - / step] 7-910-180 FONT CTL* [- / - / - / step] 7-910-181 FONT1 CTL* [- / - / - / step] 7-910-182 FONT2 CTL* [- / - / - / step]...
  • Page 705 Main SP Tables-7 (Controller) 7-911-003 Lcdc CTL* [- / - / - / step] 7-911-012 FCU CTL* [- / - / - / step] 7-911-018 NetworkSupport CTL* [- / - / - / step] 7-911-023 HDD Format Option CTL* [- / - / - / step] 7-911-132 NetWare CTL* [- / - / - / step]...
  • Page 706 3. SP Mode Tables 7-911-206 RFax CTL* [- / - / - / step] 7-911-210 MIB CTL* [- / - / - / step] 7-911-211 Websupport CTL* [- / - / - / step] 7-911-212 WebUapl CTL* [- / - / - / step] 7-911-213 SDK1 CTL* [- / - / - / step]...

  • Page 707: Main Sp Tables-8

    Main SP Tables-8 Main SP Tables-8 SP8-XXX (Data Log2) Many of these counters are provided for features that are currently not available, such as sending color faxes, and so on. However, here are some Group 8 codes that when used in combination with others, can provide useful information.
  • Page 708 3. SP Mode Tables Prefixes What it means Local storage (document Totals (jobs, pages, etc.) for the document server. The L: server) counters work differently case by case. Sometimes, they count jobs/pages stored on the document server; this can be in document server mode (from the document server window), or from another mode, such as from a printer driver or by pressing the Store File button in the Copy mode window.
  • Page 709 Main SP Tables-8 Abbreviation What it means DesApl Designated Application. The application (Copy, Fax, Scan, Print) used to store the job on the document server, for example. Dev Counter Development Count, no. of pages developed. Dup, Duplex Duplex, printing on both sides Emul Emulation Full Color...
  • Page 710 3. SP Mode Tables Abbreviation What it means Palm 2 Print Job Manager/Desk Top Editor: A pair of utilities that allows print jobs to be distributed evenly among the printers on the network, and allows files to moved around, combined, and converted to different formats.
  • Page 711 Main SP Tables-8 • All of the Group 8 SPs are reset with SP5 801 1 Memory All Clear. These SPs count the number of times each T:Total Jobs *CTL 8001 application is used to do a job. [0 to 9999999/ - / 1] 8002 C:Total Jobs *CTL...
  • Page 712 3. SP Mode Tables • When the user enters document server mode and prints data stored on the document server, only the L: counter increments. • When an image received from Palm 2 is received and stored, the L: counter increments. •...
  • Page 713 Main SP Tables-8 • When an application like DeskTopBinder merges a copy job that was stored on the document server with a print job that was stored on the document server, the C: and P: counters both increment. • When a job already on the document server is printed with another application, the L: counter increments.
  • Page 714 3. SP Mode Tables 8041 T:TX Jobs/LS *CTL These SPs count the applications that stored files on the document server that were later accessed for 8042 C:TX Jobs/LS *CTL transmission over the telephone line or over a network (attached to an e-mail, or as a fax image 8043 F:TX Jobs/LS *CTL...
  • Page 715 Main SP Tables-8 8063 F:FIN Jobs *CTL [0 to 9999999/ 0 / 1/step] These SPs total finishing methods for fax jobs only. The finishing method is specified by the application. Note: Finishing features for fax jobs are not available at this time. 8064 P:FIN Jobs *CTL...
  • Page 716 3. SP Mode Tables 806x-007 Other Reserved. Not used. 806x-008 Inside-Fold Not used 806x-009 Three-IN-Fold Not used 806x-010 Three-OUT-Fold Not used 806x-011 Four-Fold Not used 806x-012 KANNON-Fold Not used 806x-013 Perfect-Bind Not used 806x-014 Ring-Bind Not used 806x-015 3rd Vendor 8071 T:Jobs/PGS *CTL...
  • Page 717 Main SP Tables-8 8077 O:Jobs/PGS *CTL [0 to 9999999/ 0 / 1/step] These SPs count and calculate the number of "Other" application jobs (Web Image Monitor, Palm 2, etc.) by size based on the number of pages in the job. Last three digits for SP8 071 to 077 807x-001 1 Page 8 07x 8...
  • Page 718 3. SP Mode Tables 8113 F: FAX TX Jobs *CTL [0 to 9999999/ 0 / 1/step] These SPs count the total number of jobs (color or black-and-white) sent by fax directly on a telephone line. Note: Color fax sending is not available at this time. 811x-001 B/W 811x-002 Color •...
  • Page 719 Main SP Tables-8 8135 S: S-to-Email Jobs *CTL [0 to 9999999/ 0 / 1/step] These SPs count the number of jobs (color or black-and-white) scanned and attached to e- mail, without storing the original on the document server. 813x-001 B/W 813x-002 Color 813x-003 ACS •...
  • Page 720 3. SP Mode Tables • If the job is cancelled during scanning, or if the job is cancelled while the document is waiting to be delivered, the job is not counted. • If the job is cancelled during sending, it may or may not be counted, depending on what stage of the process had been reached when the job was cancelled.
  • Page 721 Main SP Tables-8 8171 T:Deliv Jobs/WSD *CTL These SPs count the pages scanned by WS. [0 to 9999999/ 0 / 1/step] 8175 S:Deliv Jobs/WSD *CTL 001 B/W 002 Color 003 ACS 8181 T:Scan to Media Jobs *CTL These SPs count the scanned pages in a media by the scanner application.
  • Page 722 3. SP Mode Tables 8201 T:LSize Scan PGS *CTL [0 to 9999999/ 0 / 1/step] A3/DLT, Larger These SPs count the total number of large pages input with the scanner for scan and copy jobs. Large size paper scanned for fax transmission is not counted. Note: These counters are displayed in the SMC Report, and in the User Tools display.
  • Page 723 Main SP Tables-8 8221 ADF Org Feeds *CTL [0 to 9999999/ 0 / 1/step] These SPs count the number of pages fed through the ADF for front and back side scanning. 001 Front Number of front sides fed for scanning: With an ADF that can scan both sides simultaneously, the Front side count is the same as the number of pages fed for either simplex or duplex scanning.
  • Page 724 3. SP Mode Tables • If the scan mode is changed during the job, for example, if the user switches from ADF to Platen mode, the count is done for the last selected mode. • The user cannot select mixed sizes or non-standard sizes with the fax application so if the original's page sizes are mixed or non-standard, these are not counted.
  • Page 725 Main SP Tables-8 824x-008: Binary 824x-009: Grayscale 824x-010: Color 824x-011: Other • If the scan mode is changed during the job, for example, if the user switches from ADF to Platen mode, the count is done for the last selected mode. 8251 T:Scan PGS/ImgEdt *CTL...
  • Page 726 3. SP Mode Tables Last three digits for SP8 261, 262, 265 and 266 826x-001 Color Conversion These SPs show how many times color creation features have been selected at the operation panel. 826x-002 Color Erase 826x-003 Background 826x-004 Other 8281 T:Scan PGS/TWAIN *CTL...
  • Page 727 Main SP Tables-8 8305 S:Scan PGS/Size *CTL [0 to 9999999/ 0 / 1/step] These SPs count by size the total number of pages scanned by the Scan application. Use these totals to compare original page size (scanning) and output page size [SP 8-445]. 8306 L:Scan PGS/Size *CTL...
  • Page 728 3. SP Mode Tables 831x-005 199 dpi or less • Copy resolution settings are fixed so they are not counted. • The Fax application does not allow finely-adjusted resolution settings so no count is done for the Fax application. 8321 T:Sacn Poster *CTL [0 to 9999999/ 0 / 1/step]...
  • Page 729 Main SP Tables-8 • These counters are used primarily to calculate charges on use of the machine, so the following pages are not counted as printed pages: - Blank pages in a duplex printing job. - Blank pages inserted as document covers, chapter title sheets, and slip sheets. - Reports printed to confirm counts.
  • Page 730 3. SP Mode Tables 8421 T:PrtPGS/Dup Comb *CTL [0 to 9999999/ 0 / 1/step] These SPs count by binding and combine, and n-Up settings the number of pages processed for printing. This is the total for all applications. 8422 C:PrtPGS/Dup Comb *CTL [0 to 9999999/ 0 / 1/step] These SPs count by binding and combine, and n-Up settings the number of pages...
  • Page 731 Main SP Tables-8 842x-007 4in1 4 pages on 1 side (4-Up) 842x-008 6in1 6 pages on 1 side (6-Up) 842x-009 8in1 8 pages on 1 side (8-Up) 842x-010 9in1 9 pages on 1 side (9-Up) 842x-011 16in1 16 pages on 1 side (16-Up) 842x-012 Booklet 842x-013 Magazine 842x-014 2in1 + Booklet...
  • Page 732 3. SP Mode Tables Booklet Magazine Original Pages Count Original Pages Count 8431 T:PrtPGS/ImgEdt *CTL [0 to 9999999/ 0 / 1/step] These SPs count the total number of pages output with the three features below, regardless of which application was used. 8432 C:PrtPGS/ImgEdt *CTL...
  • Page 733 Main SP Tables-8 843x-003 User Stamp The number of pages printed where stamps were applied, including page numbering and date stamping. 8441 T:PrtPGS/Ppr Size *CTL [0 to 9999999/ 0 / 1/step] These SPs count by print paper size the number of pages printed by all applications. 8442 C:PrtPGS/Ppr Size *CTL...
  • Page 734 3. SP Mode Tables 844x-008 LT 844x-009 HLT 844x-010 Full Bleed 844x-254 Other (Standard) 844x-255 Other (Custom) • These counters do not distinguish between LEF and SEF. 8451 PrtPGS/Ppr Tray *CTL [0 to 9999999/ 0 / 1/step] These SPs count the number of sheets fed from each paper feed station. 001 Bypass Tray Bypass Tray 002 Tray 1...
  • Page 735 Main SP Tables-8 8461 T:PrtPGS/Ppr Type *CTL [0 to 9999999/ 0 / 1/step] These SPs count by paper type the number pages printed by all applications. • These counters are not the same as the PM counter. The PM counter is based on feed timing to accurately measure the service life of the feed rollers.
  • Page 736 3. SP Mode Tables 8471 PrtPGS/Mag *CTL [0 to 9999999/ 0 / 1/step] These SPs count by magnification rate the number of pages printed. 001 49% or less 002 50% to 99% 003 100% 004 101% to 200% 005 201% or more •...
  • Page 737 Main SP Tables-8 Last three digits for SP8 491 to 493, 496 and 497 849x-001 B/W 849x-002 Single Color 849x-003 Two Color 849x-004 Full Color 849x-051 B/W(Banner) 849x-052 Single Color(Banner) 849x-053 Two Color(Banner) 849x-054 Full Color(Banner) 8501 T:PrtPGS/Col Mode *CTL These SPs count the number of pages printed in the Color Mode by the print 8504...
  • Page 738 3. SP Mode Tables 8514 P:PrtPGS/Emul *CTL [0 to 9999999/ 0 / 1/step] These SPs count by printer emulation mode the total number of pages printed. Last three digits for SP8 511 and 514 851x-001 RPCS 851x-002 RPDL 851x-003 851x-004 851x-005 851x-006 GL/GL2...
  • Page 739 Main SP Tables-8 8522 C:PrtPGS/FIN *CTL [0 to 9999999 / 0 / 1/step] These SPs count by finishing mode the total number of pages printed by the Copy application. 8523 F:PrtPGS/FIN *CTL [0 to 9999999 / 0 / 1/step] These SPs count by finishing mode the total number of pages printed by the Fax application.
  • Page 740 3. SP Mode Tables • The counts for staple finishing are based on output to the staple tray, so jam recoveries are counted. 8531 Staples This SP counts the amount of staples used (-001) or count stapled (-002) by the machine.
  • Page 741 Main SP Tables-8 8581 T:Counter *CTL [0 to 9999999 / 0 / 1/step] These SPs count the total output broken down by color output, regardless of the application used. In addition to being displayed in the SMC Report, these counters are also displayed in the User Tools display on the copy machine.
  • Page 742 3. SP Mode Tables 028 Development: CMY(A3) 029 Development: K(A3) 030 Total: Color(A3) 031 Total: B/W(A3) 8582 C:Counter *CTL [0 to 9999999/ 0 / 1/step] These SPs count the total output of the copy application broken down by color output. 001 B/W 002 Single Color 003 Two Color...
  • Page 743 Main SP Tables-8 001 B/W 002 Single Color 003 Two Color 004 Full Color 8591 O:Counter *CTL [0 to 9999999/ 0 / 1/step] These SPs count the totals for A3/DLT paper use, number of duplex pages printed, and the number of staples used. These totals are for Other (O:) applications only. 001 A3/DLT 002 Duplex 005 Banner...
  • Page 744 3. SP Mode Tables 8602 C:Coverage Counter *CTL [0 to 2147483647/ 0 / 1%/step] These SPs count the total coverage for each color and the total printout pages for each printing mode. 8603 F:Coverage Counter *CTL [0 to 2147483647/ 0 / 1%/step] These SPs count the total coverage for each color and the total printout pages for each printing mode.
  • Page 745 Main SP Tables-8 008 SDK-8 009 SDK-9 010 SDK-10 011 SDK-11 012 SDK-12 8621 Func Use Counter DFU 001 to 064 Function 001 to Function 064 8631 T:FAX TX PGS *CTL [0 to 9999999/ 0 / 1/step] These SPs count by color mode the number of pages sent by fax to a telephone number.
  • Page 746 3. SP Mode Tables 8643 F:IFAX TX PGS *CTL [0 to 9999999/ 0 / 1/step] These SPs count by color mode the number of pages sent by Fax as fax images using I-Fax. 864x-001 B/W 864x-002 Color • If a document has color and black-and-white pages mixed, the pages are counted separately as B/W or Color.
  • Page 747 Main SP Tables-8 10-page document is sent to 200 addresses, the count is 10 for the first 100 destinations and the count is also 10 for the second 100 destinations, for a total of 20.). 8661 T:Deliv PGS/Svr *CTL [0 to 9999999/ 0 / 1/step] These SPs count by color mode the total number of pages sent to a Scan Router server by both Scan and LS applications.
  • Page 748 3. SP Mode Tables • When sending the same message to more than one place using broadcasting, the pages are only counted once. (For example, a 10-page fax is sent to location A and location B. The counter goes up by 10, not 20.) 8691 T:TX PGS/LS *CTL...
  • Page 749 Main SP Tables-8 871x-001 JPEG/JPEG2000 871x-002 TIFF(Multi/Single) 871x-003 PDF 871x-004 Other 871x-005 PDF/Comp 871x-006 PDF/A 871x-007 PDF(OCR) 871x-008 PDF/Comp(OCR) 871x-009 PDF/A(OCR) 8721 T: Deliv PGS/WSD *CTL [0 to 9999999/ 0 / 1/step] 8725 S: Deliv PGS/WSD *CTL These SPs count the number of pages scanned by each scanner mode. 872x-001 B/W 872x-002 Color 8731...
  • Page 750 3. SP Mode Tables 003 PSTN-3 004 ISDN (G3,G4) 005 Network 8 771 Dev Counter *CTL [0 to 9999999/ 0 / 1/step] These SPs count the frequency of use (number of rotations of the development rollers) for black and other color toners. 8 771-001 Total 8 771-002 K 8 771-003 Y...
  • Page 751 Main SP Tables-8 8801 Toner Remain *CTL [0 to 100/ 0 / 1/step] These SPs display the percent of toner remaining for each color. This SP allows the user to check the toner supply at any time. Note: This precise method of measuring remaining toner supply (1% steps) is better than other machines in the market that can only measure in increments of 10 (10% steps).
  • Page 752 3. SP Mode Tables 008 Duplex(%) *CTL [0 to 100/ 0 / 1%/step] Displays the utilization ratio of the duplex function. 009 Combine(%) *CTL [0 to 100/ 0 / 1%/step] Displays the utilization ratio of the combine function. 010 Paper Cut(%) *CTL [0 to 100/ 0 / 1%/step] Displays the paper reduction ratio.
  • Page 753 Main SP Tables-8 105 Combine:Last *CTL [0 to 9999999 / 0 / 1/step] 106 Color(%):Last *CTL [0 to 100/ 0 / 1%/step] 107 Full Color(%):Last *CTL [0 to 100/ 0 / 1%/step] 108 Duplex(%):Last *CTL [0 to 100/ 0 / 1%/step] 109 Combine(%):Last *CTL [0 to 100/ 0 / 1%/step]...
  • Page 754 3. SP Mode Tables 8851 CVr Cnt: 0-10% *CTL [0 to 9999999/ 0 / 1/step] These SPs display the number of scanned sheets on which the coverage of each color is from 0% to 10%. 011 0 to 2%: BK 031 5 to 7%: BK 012 0 to 2%: Y 032 5 to 7%: Y...
  • Page 755 Main SP Tables-8 8881 CVr Cnt: 31%- *CTL [0 to 9999999/ 0 / 1/step] These SPs display the number of scanned sheets on which the coverage of each color is 31% or higher. 001 BK 002 Y 003 M 004 C 8891 Page/Toner Bottle *CTL...
  • Page 756 3. SP Mode Tables 004 C 8921 Cvr Cnt/Total *CTL [0 to 2147483647/ 0 / 1/step] Displays the total coverage and total printout number for each color. 001 Coverage (%) BK 002 Coverage (%) Y 003 Coverage (%) M 004 Coverage (%) C 8921 Cvr Cnt/Total *CTL...
  • Page 757 Main SP Tables-8 005 Off Mode Time Includes time while machine is performing background printing. Does not include time machine remains powered off with the power switches. 006 SC Total time when SC errors have been staying. 007 PrtJam Total time when paper jams have been staying during printing.
  • Page 758 3. SP Mode Tables 8961 Electricity Status *CTL [0 to 9999999/ 0 / 1/step] 001 Ctrl Standby Time 002 STR Time 003 Main Power Off Time 004 Reading and Printing Time 005 Printing Time 006 Reading Time 007 Eng Waiting Time 008 Low Power State Time 009 Silent State Time 010 Heater Off State Time...
  • Page 759 Main SP Tables-8 001 Total *CTL [0 to 9999999/ - / 1] 002 Copy: Full Color *CTL 003 Copy: BW *CTL 004 Copy: Single Color *CTL 005 Copy: Two Color *CTL 006 Printer Full Color *CTL 007 Printer BW *CTL 008 Printer Single Color *CTL 009 Printer Two Color...
  • Page 760 3. SP Mode Tables 101 Transmission Total: Color *CTL [0 to 9999999/ - / 1] 102 Transmission Total: BW *CTL 102 Transmission Total: BW *CTL 103 FAX Transmission *CTL 104 Scanner Transmission: *CTL Color 105 Scanner Transmission: *CTL...

  • Page 761: Printer Service Mode

    Printer Service Mode Printer Service Mode Printer Service Mode 1001 Bit Switch 001 Bit Switch 1 bit 0 bit 1 Responding with the hostname as the sysName Model Hostname name (PnP name) This BitSwitch can change the value of the sysName. 0 (default): Model name (PnP name) such as "MP C401SP"...
  • Page 762 3. SP Mode Tables 1001 Bit Switch 002 Bit Switch 2 bit 0 Not used bi 1 bit 2 Applying a Collate Type Normal Shift Collate Collate A collate type (shift or normal) will be applied to all jobs that do not explicitely define a collate type.
  • Page 763 Printer Service Mode 1001 Bit Switch 004 Bit Switch 4 bit 0 to 2 bit 3 Not used bit 4 to 5 bit 6 Not used bit 7 1001 Bit Switch 005 Bit Switch 5 bit 0 Not used bit 1 Multiple copies if a paper size or type mismatch 0:Disabled 1:Enabled...
  • Page 764 3. SP Mode Tables 1001 Bit Switch bit 4 Increase max. number of stored jobs. 0:Disabled 1:Enabled (100) Changes the maximum number of jobs that can be stored on the HDD. The default (disabled) is 100. If this is enabled, the max. will be raised to 750 or 1000 depending on the model.
  • Page 765 Printer Service Mode 1001 Bit Switch 007 Bit Switch 7 bit 0 Not used bit 1 to 7 1001 Bit Switch 008 Bit Switch 8 bit 0 to 2 bit 3 Not used to 4 bit 5 Bit 6 Not used to 7...
  • Page 766 3. SP Mode Tables 1001 Bit Switch 009 Bit Switch 9 bit 0 0:Disabled 1:Enabled PDL Auto Detection timeout of jobs submitted via (Immediatel USB or Parallel Port (IEEE 1284). (10 seconds) To be used if PDL auto-detection fails. A failure of PDL autodetection does not necessarily mean that the job can not be printed.
  • Page 767 Printer Service Mode 1001 Bit Switch bit 5 Display UTF-8 text in the operation panel 0:Enabled 1:Disabled Enable (=0): Text composed of UTF-8 characters can be displayed in the operation panel. Disable (=1): UTF-8 characters cannot be displayed in the operation panel. For example, job names are sometimes stored in the MIB using UTF-8 encoded characters.
  • Page 768 3. SP Mode Tables 1001 Bit Switch 010 Bit Switch A bit 0 to 3 bit 4 Not Used bit 5 Store and Skip Errored Job locks the queue 0: Queue is 1: Queue not locked locked after after SSEJ SSEJ If this is 1, then after a job is stored using Store and Skip Errored Job (SSEJ), new jobs cannot be added to the queue until the stored job has been completely printed.
  • Page 769 Printer Service Mode 1001 Bit Switch Does not Allow Print job interruption allow interruption interruption bit 1 0 (default): Print jobs are not interrupted. If a job is promoted to the top of the print queue, it will wait for the currently printing job to finish. 1: If a job is promoted to the top of the queue, it will interrupt the currently printing job and start printing immediately.
  • Page 770 3. SP Mode Tables 1001 Bit Switch Add "Apply Auto Paper Select" is the condition that decides if the device's paper size or paper type 0:Enabled 1:Disabled should be overwritten. If this BitSwitch is set to "1" (enabled), the "Apply Auto Paper Select" setting will decide if the paper size or paper type that is specified in the device settings should bit 4 be overwritten by the job's commands when "Tray Setting Priority"...
  • Page 771 Printer Service Mode 1003 [Clear Setting] 1003-001 Initialize System Initializes settings in the System menu of the user mode. 1003-003 Delete Program 1004 [Print Summary] 1004-001 Service Summary Prints the service summary sheet (a summary of all the controller settings). 1005 [Display Version] 1005-002...
  • Page 772 3. SP Mode Tables 1102-001 Tone Control Mode Selection [0 to 99 / 0 / 1/step] 1103 [PrnColorSheet] 1103-001 ToneCtlSheet Prints the test page to check the color balance before and after the gamma adjustment. 1103-002 ColorChart 1104 [ToneCtlValue] Adjusts the printer gamma for the mode selected in the Mode Selection menu. 1104-001 Black: Highlight [0 to 30 / 0 / 1/step]...
  • Page 773 Printer Service Mode 1105 [Save Tone Cntrol Value] Saves the print gamma (adjusted with the Gamma Adj.) as the new Current Setting. Before the machine stores the new "current settingR", it moves the data stored as the "current setting" to the "previous setting" memory-storage location. 1105-001 Save Tone Cntrol Value [EXECUTE]...

  • Page 774: Scanner Service Mode

    3. SP Mode Tables Scanner Service Mode SP1-XXX 1001 [Scan Nv Version] 1-001-005 - CTL* [- / - / - / step] 1005 [Erase margin(Remote scan)] 1-005-001 Range from 0 to 5 mm CTL* [0 to 5 / 0 / 1 / step] 1009 [Remote scan disable] 1-009-001 0:enable 1:desable...

  • Page 775: Sp2-Xxx

    Scanner Service Mode 1-041-001 0x00 - 0xff CTL* [0 to 255 / 0 / 1 / step] SP2-XXX 2021 [Compression Level(Grayscale)] 2-021-001 Comp1:5-95 CTL* [5 to 95 / 20 / 1 / step] 2-021-002 Comp2:5-95 CTL* [5 to 95 / 40 / 1 / step] 2-021-003 Comp3:5-95 CTL* [5 to 95 / 65 / 1 / step]...
  • Page 776 3. SP Mode Tables 2-030-003 White Tile Ratio: 0 CTL* [0 to 100 / 80 / 1 / - / step] -100...

  • Page 777: Input And Output Check

    Input and Output Check Input and Output Check Input Check Table (SP5-803) When entering the Input Check mode, 8 digits display the result for a section. Each digit corresponds to a different device as shown in the table. Bit No. Result 0 or 1 0 or 1...

  • Page 778: Output Check Table (Sp5-804)

    3. SP Mode Tables Reading Description 5-803-200 Scanner HP Sensor 5-803-201 Platen Cover Sensor 5-803-211 Bank1: Feed Cover Open Detection 5-803-212 Bank1:Paper End Sensor 5-803-213 Bank1:Feed Sensor 5-803-214 Bank1:Upper Limit Sensor 5-803-215 Bank1:Tray Set Sensor Output Check Table (SP5-804) Activates the electrical components for functional check. It is not possible to activate more than one component at the same time.
  • Page 779 Input and Output Check Display 5-804-017 Drum Quenching LED 5-804-018 Paper Feed CL 5-804-019 Registration CL 5-804-020 Bypass CL 5-804-021 Duplex: RVS Sensor CL 5-804-022 Paper Exit RVS CL 5-804-023 Paper Exit CL 5-804-024 Anti-Condensation Heater 5-804-027 Exhaust Fan Motor 5-804-028 Pre Cleaning Lamp 5-804-049 Polygon Motor: High Spd 5-804-050 Polygon Motor: Low Spd...
  • Page 780 3. SP Mode Tables...

  • Page 781: Device Software Configuration

    4. Device Software Configuration Printing Features Behavior of USB Printer Detection An MFP/LP connected via USB sends its product name and unique serial number. With the data, the machine determines whether requires a printer driver for the USB device to be installed. SP5-844-005 allows you to change how to determine the MFP/LP requires a printer driver installation: •...

  • Page 782: Scanning Features

    4. Device Software Configuration Scanning Features None...

  • Page 783: Management Features

    Management Features Management Features How to Disable the Document Server Function Enter 'Copy' SP mode. Change SP5-967-001 to 1. (0:ON 1:OFF) Reboot the machine. • When the above SP mode (SP5-967-001) is OFF (=1), both the Document Server and Locked Print functions will be disabled. How to Use Locked Print When the Document Server Is Disabled Enter 'Printer' SP mode.

  • Page 784: Security Features

    4. Device Software Configuration Security Features How to Restrict Access to the WIM Job Menu Enter 'Printer' SP mode. Set SP5-888-001 0: (default): "Job" menu is enabled. 1: "Job" menu is disabled. • This setting takes effect only if user authentication (other than User Code auth.) is disabled. How to Restrict Web Image Monitor Access to the Document Server System (Copier) SP 5-885-020 bit 0, 1 and 7 restrict Web Image Monitor access to the DS.

  • Page 785: User Authentication For Specific Mfp Applications

    Security Features • Without admin privileges, even authenticated users will be unable to access the DS via WIM. Bit 7: Bit 7 = 0 (default): Allows anyone (guests, users, admins) access to the DS via WIM. Bit 7 = 1: Only administrators and authenticated users can access the DS via WIM. The most restrictive result of combining these three configurations will take priority.
  • Page 786 4. Device Software Configuration SP 5-420 User Authentication Value (Default: 0) SP5-420-001 Copy SP5-420-011 Document Server SP5-420-021 0 (ON) 1 (OFF) SP5-420-031 Scanner SP5-420-041 Printer Enable User Authentication for the device as a whole: User Tools > System Settings > Administrator Tools > User Authentication Management Use the SP5-420 settings to specify the applications to which User authentication is to apply.
  • Page 787 Connectivity Connectivity None...
  • Page 788 MEMO...
  • Page 789 MEMO...
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