Page 1 Model MET-C1 Machine Code: D176/D177 Field Service Manual September, 2013 Subject to change...
Page 3: Important Safety Notices
Important Safety Notices Prevention of Physical Injury 1. Before disassembling or assembling parts of the copier and peripherals, make sure that the copier power cord is unplugged. 2. The wall outlet should be near the copier and easily accessible. 3. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components.
Page 4: Safety And Ecological Notes For Disposal
manufacturer. Do not recharge or burn the batteries. Used batteries must be handled in accordance with local regulations. Safety and Ecological Notes for Disposal 1. Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an open flame.
Page 5 • A Warning indicates a potentially hazardous situation. Failure to obey a Warning could result in death or serious injury. • A Caution indicates a potentially hazardous situation. Failure to obey a Caution could result in minor or moderate injury or damage to the machine or other property. •...
Page 6: Symbols, Abbreviations And Trademarks
Symbols, Abbreviations and Trademarks This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: Clip ring Screw Connector Clamp Short Edge Feed Long Edge Feed [A] Short Edge Feed (SEF) [B] Long Edge Feed (LEF) Trademarks ®...
Page 7: Table Of Contents
TABLE OF CONTENTS Important Safety Notices...........................1 Prevention of Physical Injury..........................1 Health Safety Conditions..........................1 Observance of Electrical Safety Standards....................1 Safety and Ecological Notes for Disposal....................2 Laser Safety..............................2 Warnings, Cautions, Notes...........................2 Symbols, Abbreviations and Trademarks......................4 Trademarks..............................4 1. Product Information Product Overview.............................21 Component Layout............................21 Scanner Unit..............................22 Laser Exposure Unit.............................23 Image Transfer Unit............................24...
Page 8 Scan, LD unit, Paper feed unit......................44 Duplex, Driving, Main frame......................44 PCDU..............................45 Fusing..............................46 Electrical component...........................46 New features of D176/D177........................46 Important notice for machine........................47 2. Installation Installation Requirements..........................49 Environment..............................49 Machine Space Requirements........................50 Machine Dimensions...........................51 Power Requirements............................51 Input voltage level..........................52 Main Machine Installation..........................53 Important notice on security issues......................53 Overview.............................53 Password setting procedure.......................54...
Page 9 Installation procedure..........................71 Paper Feed Unit PB3150..........................75 Accessory Check............................75 Installation procedure..........................75 Caster Table Type M3.............................79 Accessory Check............................79 Installation procedure..........................79 How to place MFP on the caster table....................80 How to place the Paper Feed Unit PB3150 on the caster table.............80 Platen Cover PN2000.............................82 Accessory Check............................82 Installation Procedure..........................82 ARDF DF3090..............................85...
Page 10 Installation procedure..........................129 Staple setting as an initial setting.....................140 Anti-Condensation Heater..........................142 Anti-Condensation Heater (Scanner)......................142 Accessory Check..........................142 Installation procedure........................143 Anti-Condensation Heater (PCDU)......................148 Accessory Check..........................148 Installation procedure........................149 Key Counter Bracket Type M3........................155 Accessory Check............................155 Installation procedure..........................155 Optional Counter Interface Unit Type A......................158 Accessory Check............................158 Installation procedure..........................158 Key Counter............................158 Smart Card Reader Built-in Unit Type M2 (D739-36)................160...
Page 11 Accessory Check............................174 Installation procedure..........................174 File Format Converter Type E........................176 Accessory Check............................176 Installation procedure..........................176 Copy Data Security Unit Type G........................178 Accessory Check............................178 Installation procedure..........................178 Settings (to be done by the user)......................179 Equipment administrator settings.....................179 Bluetooth Interface Unit Type D........................180 Accessory Check............................180 Installation procedure..........................180 SD Card Option.............................182 SD Card Slots............................182...
Page 12 Browser default setting........................196 SD card for NetWare printing Type M3.....................197 Accessory Check............................197 Installation procedure..........................197 OCR Unit Type M2............................199 Accessory Check............................199 Searchable PDF function outline......................199 Installation procedure..........................199 Postscript3 Unit Type M3..........................202 Accessory Check............................202 Installation procedure..........................202 Security Function Installation.........................204 Data Overwrite Security...........................205 Before You Begin the Procedure.....................205 Installation Procedure........................205 HDD Encryption............................206...
Page 13 Shutdown Method..........................220 Forced Shutdown..........................220 Beforehand..............................222 Special Tools..............................223 Exterior Covers...............................224 Front Cover..............................224 Controller Cover............................226 Upper Left Cover............................226 Left Rear Cover............................227 Left Cover..............................227 Rear Cover..............................230 Rear Right Cover............................231 Rear Lower Cover............................231 Scanner Rear Cover..........................232 Scanner Rear Cover (Small)........................232 Right Rear Cover............................232 Right Upper Cover ...........................233 Main power switch cover.........................234 Waste Toner Cover...........................234 Reverse Tray..............................235...
Page 14 Notes when replacing the LCD......................245 Replacement procedure........................248 Scanner Unit..............................250 Scanner Exterior............................250 Scanner Upper Cover........................250 Scanner Right Cover.........................250 Scanner Front Cover.........................251 Scanner Left Cover...........................251 Exposure Glass............................252 Exposure Lamp (LED)..........................254 Scanner Motor............................255 Lens Block..............................258 Original Size Sensor..........................258 SIO................................259 Scanner HP Sensor............................260 DF Position Sensor.............................261 Adjusting the Scanner Wire........................262 Scanner Wire (Front)........................262 Scanner wire assembly (front side)....................265...
Page 15 PCDU................................281 PCDU................................281 Before replacing the PCDU......................281 Replacement............................281 PCU/Development Unit..........................283 Before replacing a PCU........................283 Before replacing a Development Unit.....................285 Replacement............................285 Notes for assembling PCU/Development unit ................288 Method for checking after replacement..................288 Imaging Temperature Sensor (Thermistor)....................289 Waste Toner..............................291 Replacement..............................291 Adjustment after replacing........................291 Image Transfer Unit............................293 Image Transfer Belt Unit..........................293 Adjustment before replacing the image transfer belt unit..............294...
Page 16 Temperature and Humidity Sensor......................312 ITB Contact and Release Sensor......................313 Drive Unit................................315 Overview..............................315 Paper Feed Motor.............................316 Transport Motor............................316 Transfer Motor Unit...........................317 Imaging Drive Unit............................318 PCU Motor: CMY............................320 Development Motor: CMY........................320 Development solenoid..........................320 Fusing Motor..............................322 Paper Exit / Pressure Release Motor.......................322 Duplex Entrance Motor..........................323 Toner Transport Motor..........................324 Sub Hopper...............................325 K.................................325...
Page 17 M................................337 C.................................338 K.................................338 Fusing Unit..............................340 Fusing Unit..............................340 Adjustment before replacing the fusing unit..................340 Replacement............................340 Fusing Entrance Guide Plate........................341 Replacement............................341 Cleaning the Fusing Entrance Guide Plate..................342 Fusing Exit Guide Plate..........................342 Replacement............................342 Cleaning the Fusing Exit Guide Plate....................343 Fusing Upper Cover..........................344 Fusing Lower Cover...........................344 Fusing Front Cover.............................345 Fusing Rear Cover.............................346 Heating sleeve unit............................347...
Page 18 Paper Exit Sensor............................360 Reverse Sensor............................362 Reverse Motor............................363 Fusing Exit Sensor............................364 Paper Feed..............................366 Paper Feed Unit............................366 1st Paper Feed Unit..........................366 2nd Paper Feed Unit........................367 Paper Dust Collection Unit........................369 Separation Roller, Torque Limiter......................370 Pick-up Roller, Paper Feed Roller......................371 1st Tray Lift Motor / 2nd Tray Lift Motor....................372 Vertical Transport Sensor..........................373 Limit Sensor..............................374 Paper End Sensor............................375...
Page 19 Printed Circuits Behind the Power Box....................393 IPU................................393 BCU................................394 When installing the new BCU......................394 Replacing the NVRAM (EEPROM) on the BCU................395 Controller Board............................396 NVRAMs on the controller board....................397 HDD................................401 Adjustment after replacement......................402 Imaging IOB..............................402 HVP_TTS..............................403 PSU (AC Controller Board)........................404 PSU (DC Power)............................404 Paper Transport IOB..........................405 HVP-CB..............................406 When removing the HVP-CB together with its bracket..............409...
Page 20 Judgment for type of color registration error..................424 Adjustment after replacing..........................434 Image position adjustment........................434 Parts that require adjustment......................434 Laser-related adjustment........................434 Scanner-related adjustment......................436 ADF image adjustment........................439 5. Troubleshooting Self-Diagnostic Mode...........................441 Service Call Codes............................441 Service Call Conditions ........................441 SC logging..............................442 SC automatic reboot..........................442 Controller self-diagnosis outline......................445 Controller self-diagnosis flowchart....................446 Service Call 101-195...........................450...
Page 21 SC900 (Engine: Others)...........................612 SC900 (Controller)...........................613 When SC549 is displayed...........................620 Troubleshooting Flowchart........................620 Fusing Shield Check..........................621 Solution..............................624 When SC670 is displayed...........................626 Troubleshooting Flowchart........................626 Jam Detection..............................627 Jam Display..............................627 Sensor Locations............................628 Clearing a paper jam..........................629 Paper Jam History............................629 History checking method........................629 Paper Jam Display..........................630 Jam Codes and Display Codes........................630 Paper Size Code............................634 Image Quality..............................635...
Page 23: Product Information
1. Product Information Product Overview Component Layout Description Description Scanner Unit Paper Feed Unit Paper Exit Unit Waste Toner Unit...
Page 24: Scanner Unit
1. Product Information Description Description Fusing Unit Laser Exposure Unit Paper Transfer Unit PCDU Duplex Unit Image Transfer Unit Scanner Unit Description Description Operation Panel Scanner Input/Output (SIO) board Scanner lamp Unit (LED) Scanner motor...
Page 25: Laser Exposure Unit
Product Overview Description Description Scanner Home Position sensor Auto Paper Size detection (APS) sensor 1 Anti-condensation heater (Scanner Auto Paper Size detection (APS) sensor 2 heater) DF Position Sensor Sensor Board Unit (SBU) *1 Option Laser Exposure Unit Description Description Skew motor Polygon mirror motor Synchronizing detector board: M/Y-S...
Page 26: Image Transfer Unit
1. Product Information Description Description Skew motor LD Drive Board (Bk/C) Skew motor Synchronizing detector board: Bk/C-S Image Transfer Unit Description Interlock switch: Front cover (LD Safety Switch) Interlock switch: Duplex Unit (LD Safety Switch) ITB contact and release sensor TM/P sensor shutter solenoid...
Page 27: Pcdu
Product Overview Description TM/P sensor (rear) TM/P sensor (center) TM/P sensor (front) PCDU Description Description PCDU (Y) PCDU (C) PCDU (M) PCDU (Bk)
Page 28: Toner Supply / Waste Toner Bottle
1. Product Information Toner Supply / Waste Toner Bottle Description Description ID chip (Y) Toner end sensor (Y) Toner bottle drive motor (Y) Toner transport motor (M) ID chip (M) Toner end sensor (M) Toner bottle drive motor (M) Toner transport motor (C) ID chip (C) Toner end sensor (C) Toner bottle drive motor (C)
Page 29: Paper Feed Unit
Product Overview Description Description Toner bottle drive motor (Bk) Waste toner capacity sensor Toner transport motor (Y) Waste toner bottle set switch Paper Feed Unit Description Description Tray set switch (1st feed tray) Paper feed sensor (1st feed tray) Lift motor (1st feed tray) Paper end sensor (2nd feed tray) Tray set switch (2nd feed tray) Limit sensor (2nd feed tray)
Page 30: Duplex Unit
1. Product Information Description Description Anti-condensation heater Pick-up solenoid (2nd feed tray) Paper feed sensor (2nd Feed Tray) Pick-up solenoid (1st feed tray) Transport sensor (2nd Feed Tray) Duplex Unit Description Description Duplex entrance motor By-pass pick-up solenoid Right door open/close switch By-pass/Duplex motor Duplex entrance sensor By-pass paper end sensor...
Page 31: By-Pass Unit
Product Overview Description Description Duplex unit open/close sensor Duplex exit sensor By-pass unit Description Description Main Scanning Sensor By-pass length sensor By-pass length sensor Side Fence Drive Motor Main Scanning Sensor Side Fence Paper Contact sensor Side Fence Paper Contact sensor...
Page 32: Fusing Unit
1. Product Information Fusing Unit Description Description Fusing pressure release sensor Thermistor (center) Shield position sensor (Lower) Thermostat (edge) Shield position sensor (Upper) Thermostat (center) Thermopile (edge) NC sensor (center) Thermopile (center) NC sensor (edge) Fusing exit sensor Thermistor (edge) Shield drive motor Shield sensor 1 / 2 Fusing heater...
Page 33: Paper Transfer / Paper Exit
Product Overview Paper Transfer / Paper Exit Description Description Inversion Motor Fusing entrance sensor Inversion Sensor Fusing jam sensor Paper exit sensor Paper exit solenoid PTR open/close sensor...
Page 34: Air Flow
1. Product Information Air Flow Description Description Paper exit cooling fan Ozone exhaust fan Development intake fan/right Thermistor Development intake fan/left Toner supply cooling fan PSU cooling fan Fusing exhaust heat fan...
Page 35: Drive Unit
Product Overview Drive Unit Description Description Imaging IOB Registration Motor Development Motor: CMY PCU Motor: CMY Development Motor: Black Phase sensor PCU: Black / Image Transfer Motor Fusing Motor Paper Feed Motor Paper Exit / Pressure Release Motor Transport Motor...
Page 36: Board / Switch
1. Product Information Board / Switch Description Description Power switch PSU (DC Power) Interlock switch: front cover PSU (AC controller board) HVP_TTS Control board Controller box cooling fan Paper Transport IOB...
Page 37: Paper Path
Product Overview Paper Path Description Description ARDF DF3090 Internal Finisher SR3130 Paper Feed Unit PB3160...
Page 38 1. Product Information Description Description Platen Cover PN2000 Side Tray Type M3 Paper Feed Unit PB3150 1 Bin Tray BN3110...
Page 39: Drive Layout
Product Overview Drive Layout Description Description Paper feed motor Toner bottle drive motor (C) Duplex / By-pass motor Toner bottle drive motor (M) Transport motor Toner bottle drive motor (Y) Registration motor Toner transport motor (Y) Paper transfer contact motor Toner transport motor (M) Fusing motor Toner transport motor (C)
Page 40 1. Product Information Description Description Paper exit / Pressure release motor Toner transport motor (Bk) Duplex entrance motor Development Motor: CMY Inversion motor PCU Motor: CMY Scanner motor Development Motor: Black Toner bottle drive motor (Bk) PCU: Black / Image Transfer Motor...
Page 41: Machine Codes And Peripherals Configuration
Machine Codes and Peripherals Configuration Machine Codes and Peripherals Configuration Diagram Options Mainframe: ARDF as standard (NA, EU) Item Machine Code Call out D700 (EU, Asia, TWN, CHN, Platen Cover PN 2000 KOR)
Page 42 1. Product Information Item Machine Code Call out D779 (Asia, TWN, CHN, ARDF DF3090 KOR) D148-81 (NA) Smart Operation Panel Type M3 D148-85 (TWN, CHN) Paper Feed Unit PB3150 D694 Caster Table Type M3 D178 Paper Feed Unit PB3210 D787 1 Bin Tray BN3110 D692 Internal Shift Tray SH3070...
Page 43 Machine Codes and Peripherals Configuration Item Machine Code Call out D165-05 (NA) Postscript3 Unit Type M3 D165-06 (EU) D165-07 (Asia) Camera Direct Print Card Type M3 D165-13 D165-25 (NA) D165-26 (EU) Browser Unit Type M9 D165-27 (Asia, TWN, CHN, KOR) SD card for NetWare printing Type M3 D165-19 D165-20 (NA)
Page 44 1. Product Information Item Machine Code Call out Unicode Font Package for SAP(R) 10 License B869-02 Unicode Font Package for SAP(R) 100 License B869-03 DataOverwriteSecurity Unit Type H D377-06 Waste Toner Bottle MP C6003 D860-01 External Keyboard Bracket Type M3 D739-10...
Page 45: Specifications
Specifications Specifications See "Appendices" for the following information: • General Specifications • Supported Paper Sizes • Software Accessories • Optional Equipment • Other Specifications...
Page 46: Guidance For Those Who Are Familiar With Similar Products
1. Product Information Guidance for Those Who are Familiar with Similar Products Differences from similar models Scan, LD unit, Paper feed unit Item D176/D177 D146/D147/D148/D149/D150 (D146/D147) LD 1 beam LD unit LD 1 beam (D148/D149/D150) LD 4 beams Change of pick-up roller material Locked tray Double feed detection (D150 only) Paper feed...
Page 47: Pcdu
Guidance for Those Who are Familiar with Similar Products Item D176/D177 D146/D147/D148/D149/D150 (D146/D147) 4.6 sec First copy time 3.1 sec (D148) 4.0 sec (BW) (D149/D150) 3.1 sec (D146/D147) 7.3 sec First copy time 4.6 sec (D148) 5.7 sec (Color) (D149/D150) 4.6 sec (D146/D147) 19 sec Warm-up time Less than 19 sec...
Page 48: Fusing
1. Product Information Fusing Item D176/D177 D146/D147/D148/D149/D150 Fusing sleeve No reflective plate with fusing sleeve unit Reflective plate with fusing sleeve unit unit Electrical component Item D176/D177 D146/D147/D148/D149/D150 Correction SP value must be input when HVP-CB No SP value this board is replaced. New features of D176/D177 Item Description...
Page 49: Important Notice For Machine
Guidance for Those Who are Familiar with Similar Products Important notice for machine Item Description New PCU has unstable charging characteristics and sensitive to charging voltage. When replacing parts below, please make sure to correct SP values to optimize imaging Correction SP value after replacement process.
Page 50 1. Product Information...
Page 51: Installation
2. Installation Installation Requirements Environment Temperature Range: 10°C to 32°C (50°F to 90°F) Humidity Range: 15% to 80% RH Ambient Illumination: Less than 1,500 lux (do not expose to direct sunlight.) Ventilation: Room air should turn over at least 30 m3/hr/person...
Page 52: Machine Space Requirements
2. Installation 1. Avoid areas exposed to sudden temperature changes: 1) Areas directly exposed to cool air from an air conditioner. 2) Areas directly exposed to heat from a heater. 2. Do not place the machine where it will be exposed to corrosive gases. 3.
Page 53: Machine Dimensions
Installation Requirements Put the machine near the power source with the clearance shown above. Machine Dimensions 1210 mm 247 mm 1030 mm 788 mm 180 mm 587mm Power Requirements • Insert the plug firmly in the outlet. • Do not use an outlet extension plug or cord. •...
Page 54: Input Voltage Level
2. Installation Input voltage level Power supply Destination Rated current consumption Permissible voltage fluctuation voltage Imaging: 108V(120V-10%) to 138V(127V+8.66%) 120 to 127V 12A or more Motions: 102V(120V-15%) to 138V(127V+8.66%) 220 to 240V Imaging: ±10% Motions: ±15% 110 V...
Page 55: Main Machine Installation
Main Machine Installation Main Machine Installation Important notice on security issues In order to increase the security of the MFP, and to ensure that the customer sets the administrator password, an administrator set/change prompt display is shown up at the first power-up. Overview •...
Page 56: Password Setting Procedure
2. Installation Password setting procedure • For more details about this security issue, see “Notes on Using Multi-Function Printers Safely” supplied with the MFP. • When Supervisor / Administrator 1-4 passwords are configured via network, the “Change Supervisor login password” window won’t display. •...
Page 57 Main Machine Installation Input the password. Press [OK].
Page 58 2. Installation Confirm the Password. Press [OK].
Page 59 Main Machine Installation Change the Administrator 1 login password. Input the password. Press [OK].
Page 60 2. Installation Confirm the password. Press [OK]. Cycle the power OFF/ON.
Page 61: Installation Flow Chart
Main Machine Installation Installation Flow Chart Accessory Check Description Q'ty Power Supply Cord Operation Instruction (User Guide)
Page 62 2. Installation Description Q'ty Operation Instruction (Read This First) Operation Instruction (Security Guide) CD-ROM - Driver (NA/EU/AA) CD-ROM - OI (NA/EU/AA) CD-ROM - Driver/OI (TWN/CHN) Holder - Glass cleaner Sheet : Exposure Glass Image Transfer Cover TAPPING SCREW Plate - Logo Sheet - Logo End Fence - Output Tray Sheet - Application : Multi Language: Blank...
Page 63: Installation Procedure
Main Machine Installation Installation Procedure • Remove the tape from the development units before you turn the main switch on. The development units can be severely damaged if you do not remove the tape. Put the machine on the paper tray unit first if you install an optional paper tray unit at the same time. Then install the machine and other options.
Page 64 2. Installation • When you lift the machine, hold the correct parts, as shown in the diagram below. • Do not lift by holding the scanner unit, etc., because this might deform the machine or break the exterior covers...
Page 65 Main Machine Installation Remove the orange tape and retainers on the outside.
Page 66 2. Installation Remove the paper size decal [A] on the exposure glass. Pull out the 1st and 2nd paper feed tray, and remove the orange tape. Remove the scanner support [A].
Page 67 Main Machine Installation Open the front cover, and store the scanner support in the storage location [A]. • The factory setting sheet is kept in the position [A]. Carefully pull out the heat seal [A].
Page 68: Toner Bottle Installation
2. Installation Secure the ITB unit front cover [A] ( x1). Toner bottle installation Open the front cover. Shake the toner bottle (Bk) 5 to 6 times. Remove the toner bottle protection cap [A].
Page 69: Attaching The Optical Cloth Pocket
Main Machine Installation Push the toner bottle into the machine slowly. Set the toner bottles (Y, M, C) in the same way. Close the front cover. • When the power is turned on, it will fill up for the first time in about 5 minutes. Attaching the optical cloth pocket Clean the adhesive surface of the optical cloth pocket with an alcohol-soaked cloth.
Page 70: Attaching Paper Output Tray Parts
2. Installation Attaching paper output tray parts Attach the part [A] to the paper output tray. First, insert and attach the front pin (inside the blue circle). Connecting the power cord • Do not use any connectors other than the power cord provided. Also, do not use an extension cord.
Page 71: Image Quality Test / Settings
Main Machine Installation Image quality test / settings Image quality test When there are other options to be installed, install according to the procedure for each. After checking that clamps, etc., have been removed, connect the power plug to the wall socket.
Page 72 2. Installation • When moving the machine, do not press against the ADF.
Page 73: Paper Feed Unit Pb3210
Paper Feed Unit PB3210 Paper Feed Unit PB3210 Accessory Check Description Q’ty SCREW:M4X10 SCREW:SPRING WASHER:ROUND POINT:M4X10 BRACKET:COUPLING Installation procedure • The machine should be held at the correct locations and lifted gently. • If it is lifted without care, handled carelessly or dropped, it may result in an injury. •...
Page 74 2. Installation • When you lift the machine, hold the correct locations. • In particular, do not lift the machine by holding the scanner unit, etc, because this may cause the machine to deform. • Do not put the machine down on the paper feed unit as a temporary resting place. This may cause the paper feed unit to deform.
Page 75 Paper Feed Unit PB3210 Attach the securing brackets [A] to two positions on the left and right at the rear of the machine (screws: 1 each). Return the paper feed tray to the machine Attach the decals as shown below. [A]: Tray number decal [B]: Paper size decal •...
Page 76 2. Installation Lock the casters of the paper feed unit. Connect the power cord to the machine. • Stabilizers are attached to the machine when it is shipped. Do not remove it. Turn the power switch ON. Set the paper, and check that the paper size set in the paper feed tray is displayed on the operation panel.
Page 77: Paper Feed Unit Pb3150
Paper Feed Unit PB3150 Paper Feed Unit PB3150 Accessory Check Description Q’ty Securing Bracket Screw with Spring Washer - M4 × 10 Screws - M4 × 10 Installation procedure • The machine should be held at the correct locations and lifted gently by two people. •...
Page 78 2. Installation Holding the grips on the machine, align it with the locating pin [A], and place the machine on the paper feed unit. • When you lift the machine, hold the correct locations. • In particular, do not lift the machine by holding the scanner unit, etc., because this may cause the machine to deform.
Page 79 Paper Feed Unit PB3150 Attach the securing brackets [A] to two positions on the left and right at the rear of the machine (screws: 1 each). Return the paper feed tray to the machine. Attach the decals as shown below. [A]: Tray number decal [B]: Paper size decal •...
Page 80 2. Installation Adjust the registration for the paper feed unit. SP1-002-004 (Side-to-Side Registration Paper Tray 3)
Page 81: Caster Table Type M3
Caster Table Type M3 Caster Table Type M3 Accessory Check Description Q’ty COVER:RIGHT:LOWER BRACKET:COUPLING SCREW:M4X10 SCREW:SPRING WASHER:ROUND POINT:M4X10 Installation procedure • The machine must be held at the correct locations, and must be lifted slowly. • If it is lifted with force, handled carelessly or dropped, it will result in an injury. •...
Page 82: How To Place Mfp On The Caster Table
2. Installation How to place MFP on the caster table Attach the 3 locating pins. Holding the grips on the machine, align with the locating pin, and place the machine on the caster table. • When you lift the machine, hold the lifting handles. •...
Page 83 Caster Table Type M3 Return the paper feed tray to the machine. Holding the grips on the machine, align with the locating pins of the paper feed unit, and place the machine on the paper feed unit.
Page 84: Platen Cover Pn2000
2. Installation Platen Cover PN2000 Accessory Check Check that you have the accessories indicated below. Description Q’ty COVER:PRESSURE PLATE SHEET:PRESSURE PLATE:ASS'Y SUPPORTER:FEELER GUIDE PIN:PRESSURE PLATE:HINGE Installation Procedure • Unplug the machine power cord before starting the following procedure.
Page 85 Platen Cover PN2000 Install the stepped screws ( × 2). Install the feeler guide [A]. Install the platen cover [A].
Page 86 2. Installation Place the platen sheet [A] on the exposure glass. Line up the rear left corner of the platen sheet flush against corner [B] on the exposure glass. Close the platen cover. Open the platen cover. Press the surface of the platen sheet gently to fix it on the platen cover securely.
Page 87: Ardf Df3090
ARDF DF3090 ARDF DF3090 Accessory Check Check the quantity and condition of the accessories against the following list. Description Q’ty TAPPING SCREW:3X6 SCREW:POSITIONING:HINGE SCREW:HINGE:INNER BACK FULL DUG POINT SCREW:FIX:HINGE Stamp DECAL:CAUTION:ORIGINAL:MANY LANGUAGES Installation Procedure • Unplug the copier power cord before starting the following procedure. All tapes and shipping retainers.
Page 88 2. Installation Insert the two stud screws ([A] is the larger stud, [B] is the smaller stud). Mount the ARDF [A] by aligning the screw keyholes [B] of the ARDF support plate over the stud screws. Slide the ARDF toward the front of the machine. Secure the ARDF with the two knob screws [C].
Page 89 ARDF DF3090 Open the ARDF and check that the platen sheet is correctly attached. Lift the ARDF original tray. Slide the stamp holder [A] out and install the stamp cartridge in it, if necessary. • After the stamp installation, be sure to slide the holder in correctly. If not, jam detection (J001) will occur.
Page 90 2. Installation Attach the decals [A] [B] to the top cover as shown. Choose the language that you want. Scanner rear cover [A] ( ×3)
Page 91 ARDF DF3090 Connect the harness [A]. Attach the bracket [A] ( ×1) Fasten the grounding wire [A] ( ×1) Attach the rear cover.
Page 92: When Feeding Thin Paper
2. Installation Plug in and turn on the main power switch of the machine, and then check the ARDF operation. Make a full size copy. Check that the registrations (side-to-side and leading edge) and image skew are correct. If they are not, adjust the registrations and image skew (see ARDF Image Adjustment in the "Replacements and Adjustments"...
Page 93: Bin Tray Bn3110
1 Bin Tray BN3110 1 Bin Tray BN3110 Accessory Check Description Q’ty TRAY:SUPPORT:ASS'Y TRAY:EXIT:ASS'Y GEAR:Z22 COVER:TRAY TAPPING SCREW:ROUND POINT:3X8 Installation Procedure • When installing this option, turn the machine power off, and unplug the power plug from the wall socket. If it is installed with the power on, it will result in an electric shock or a malfunction. •...
Page 94 2. Installation • When installing “1 Bin Tray BN3110” on the main frame, install the tray support bar unit and end fence in advance. Remove the orange tape and shipping retainers. Remove the enclosed items (fixing screws, etc.). Open the right cover. Main power switch cover [A] ( ×1).
Page 95 1 Bin Tray BN3110 Upper left cover [A] ( ×1). Left rear cover [A] ( ×2).
Page 96 2. Installation Inverter tray [A], tray support rod cover [B] ( ×1). Paper output cover [A] ( ×1).
Page 97 1 Bin Tray BN3110 Attach the gear [A] provided. Attach the 1 bin tray unit [A] ( ×1, ×2). • Take care that the harness is not trapped between the 1 bin tray unit and the machine frame.
Page 98 2. Installation Attach the harness provided. Attach the tray support bar [A] ( ×1). • Take out the harness attached in the previous step from the position in the blue circle.
Page 99 1 Bin Tray BN3110 Hook the 1 bin tray [A] onto the 1 bin tray unit, aligning the positions in the blue circles. Connect the harness to the 1 bin tray, and bring it around.
Page 100 2. Installation Insert the tray support bar firmly in the 1 bin tray, and attach the harness cover [A]. Attach the left rear cover, upper left cover and main power switch cover, and close the duplex unit. Turn the power switch ON. Check that output to this tray can be selected on the operation panel, and check operation.
Page 101: Internal Shift Tray Sh3070
Internal Shift Tray SH3070 Internal Shift Tray SH3070 Accessory Check Description Q’ty COVER:SHIFT TRAY LEVER:EXIT:ASS'Y SHEET:PAPER EXIT SUB-UNIT Installation procedure • When installing this option, turn the power to the machine off, and unplug the power plug from the wall socket. •...
Page 102 2. Installation Attach the part [B] to the shift tray [A]. Paper output tray [A].
Page 103 Internal Shift Tray SH3070 Connector cover [A]. Attach the shift tray. Open the right cover. Main power switch cover [A] ( ×1). • Remember that there is a claw at the positions in the blue circles.
Page 104 2. Installation Paper output cover [A] ( ×1). Attach the shift tray feeler [A].
Page 105 Internal Shift Tray SH3070 Cut the aperture for paper out cover. Attach the sheets [A] at the edge of the paper output cover. Attach the paper output cover and main power switch cover, and close the duplex unit. Turn the power switch ON. Check that paper output to the shift tray can be selected at the operation panel, and check the operation.
Page 106: Side Tray Type M3
2. Installation Side Tray Type M3 Accessory Check Description Q’ty TRAY:LEFT:EXIT EXTENSION TRAY:LEFT:EXIT EXTENSION TRAY:EXIT:UPPER STAY:COUPLING SCREW:M4 TAPPING SCREW:3X8 TAPPING SCREW:4X10 BRACKET:RIGHT FRONT...
Page 107: Installation Procedure
Side Tray Type M3 Installation procedure • When installing this option, turn the power to the machine off, and unplug the power plug from the wall socket. • If it is installed when the power is on, it will result in an electric shock or a malfunction. •...
Page 108 2. Installation Connector cover [A]. Attach the bracket [A] ( ×1). Attach the main power switch cover, and close the duplex unit.
Page 109 Side Tray Type M3 Attach the side tray unit [A] to the machine, and fix with a knob screw. ( ×1). Attach the fixing plate [A] ( ×1). Attach the upper extension tray [A] and the left extension tray [B]. Turn the power switch ON.
Page 110 2. Installation Check that paper output to the side tray can be selected at the operation panel, and check the operation.
Page 111: Internal Finisher Sr3130
Internal Finisher SR3130 Internal Finisher SR3130 Accessory Check Description Q’ty Staple Cartridge Front Right Cover Caster Stand Bottom Plate Left Lower Cover Entrance Guide Plate Screw - M3 × 6 Tapping Screw – M4 x 6 Decal - EMC Address Installation Procedure •...
Page 112 2. Installation • If it is installed with the power on, it will result in an electric shock or a malfunction. • Cannot be used together with “Internal Shift Tray SH3070”, “Side Tray Type M3”. • To use together with the “1 Bin Tray BN3110”, after attaching the bottom plate of this option, attach the “1 Bin Tray BN3110”, and then install this option.
Page 113 Internal Finisher SR3130 Upper left cover [A] ( ×1). Left rear cover [A] ( ×2).
Page 114 2. Installation Inverter tray [A], tray support plate [B]. Open the right cover. Main power switch cover [A] ( ×1). • Remember that there is a claw at each location in the blue circles.
Page 115 Internal Finisher SR3130 Paper output cover [A] ( ×1). Connector cover [A]. Paper output lower cover [A] ( ×3).
Page 116 2. Installation Upper rear inner cover [A] ( ×2) Install a screw [A] removed in step 12.
Page 117 Internal Finisher SR3130 While pressing the bottom plate [A] into the area shown by the blue circle [B], insert it into the slot shown by the blue circles [C][D] ( ×3). • The following procedure is the easiest way to set this component. •...
Page 118 2. Installation Attach the upper rear inner cover. Attach the paper output cover. • Up to this point, the procedure is the same as punch unit installation (for fitting the punch unit, refer to Step 3 and later of the Punch unit installation procedure). Attach the connector cover.
Page 119 Internal Finisher SR3130 Attach the entrance guide plate [B] to the finisher [A] ( ×2). Slide the finisher [A] along the rail of the bottom plate from the left-hand side of the machine to attach it ( ×1). • Hold the front side [A] of the inner finisher as shown below to check if the inner finisher is correctly set in the rail of the bottom plate.
Page 120 2. Installation Insert the upper left cover [A] from the front, and slide it to attach it. Attach caster stands [A]. • Because the weight is biased to the right of the machine if the inner finisher is installed, caster stands are required on the left side.
Page 121 Internal Finisher SR3130 Connect the interface cable to the machine. Move forward the stapler unit, then set the staple cartridge [A]. Turn the power switch on. Check that the finisher can be selected at the operation panel, and check the finisher operation.
Page 122: Punch Unit Pu3040
2. Installation Punch Unit PU3040 Accessory Check Description Q’ty TONER HOPPER:ASS'Y COVER:FRONT:PUNCH UNIT:ASS'Y COVER:TRAY:LOWER FRONT COVER:TRAY:LOWER REAR HOLDER:LOCK:RELEASE:PUNCH SCREW:M3X6 KNOB SCREW:M3...
Page 123: Installation Procedure
Punch Unit PU3040 Installation Procedure • When installing this option, turn the power to the machine off, and unplug the power plug from the wall socket. • If it is installed when the power is on, it will result in an electric shock or a malfunction. •...
Page 124 2. Installation Replace the lock holder of the bottom plate with the lock holder [A] provided ( ×1). Attach the main power switch cover. Pass the shafts [B] of the punch unit [A] through the bearings [C] of the bottom plate, and attach to the machine ( ×1, knob screw).
Page 125 Punch Unit PU3040 When installing the punch unit in a finisher that is already installed, remove the relay guide plate [A] ( ×2). • This step is unnecessary when installing the finisher and punch unit at the same time.
Page 126 2. Installation Attach the front right cover [A] provided, inserting the claws ( ×1). Insert the hopper [A].
Page 127 Punch Unit PU3040 Slide the finisher [A] along the rail of the bottom plate from the left-hand side of the machine to attach it ( ×1). Attach the components [A] and [B] to the finisher ( ×2). Attach the left rear cover Insert the upper left cover [A] from the front, and slide it to attach it.
Page 128 2. Installation Attach stabilizers [A]. • Because the weight is biased to the right of the machine if the inner finisher is installed, anti-tip components are required on the left side. Because they are included with the finisher, install these components at the same time as you install the inner finisher. Connect the interface cable to the machine.
Page 129 Punch Unit PU3040 Move forward the stapler unit, then set the stapler [A]. Turn the power switch on. Check that the finisher can be selected at the operation panel, and check the finisher and punch operation.
Page 130: Internal Finisher Sr3180
2. Installation Internal Finisher SR3180 Accessory Check Description Q’ty PLATE:ACCESSORY:ASS'Y COVER:ACCESSORY:ASS'Y TRAY:EXIT:ASS'Y TAPPING SCREW:3X8 TAPPING SCREW:3X8 TAPPING SCREW:3X8 SCREW:M3X6 TAPPING SCREW:3X6 Bracket...
Page 131: Installation Procedure
Internal Finisher SR3180 Installation procedure • When you install this option, turn off the power to the machine, and unplug the power plug from the wall socket. • If it is installed with the power on, it will result in an electric shock or a malfunction. •...
Page 132 2. Installation Remove the shaft [B] from the slide rail [A] ( x 1). Paper output cover [A] ( x 2). Place the slide rail [A] under the internal finisher [B].
Page 133 Internal Finisher SR3180 Insert the shaft [A] into the holes located in the slide rail and internal finisher, and then fasten with the screw ( x 1). Attach the paper output cover (removed in step 4) [A] ( x 2). Open the front cover.
Page 134 2. Installation Paper output tray [A]. (Take hold of the claw with your fingers) Left upper cover [A] ( x 1). Left rear cover [A] ( x 2).
Page 135 Internal Finisher SR3180 Inverter tray [A], tray support plate [B]. Open the duplex unit. Main power switch cover [A] ( x 1). • Remember that there are three claws at the blue-circled positions.
Page 136 2. Installation Paper output cover [A] ( x 1). Connector cover [A]. Paper output lower cover [A] ( x 2). • The lower inside cover can be removed together with the paper output lower cover, since the inside cover is secured on the paper output lower cover with two screws.
Page 137 Internal Finisher SR3180 Remove the lower inside cover [B] from the paper output lower cover [A] ( x 2). Upper inside cover [A] ( x 2).
Page 138 2. Installation Insert the bottom plate [A] into the hole inside. Install the bottom plate [A] ( x 3, Accessory No. 7). Install the lower inside cover (removed in step 13) [A] in the finisher ( x 2, Accessory No.5).
Page 139 Internal Finisher SR3180 Install the upper inside cover (removed in step 19) [A] ( x 2). Attach the tray support plate (removed in step 12) [A]. Install the paper output cover (removed in step 14 and step 15) [A] and the connector cover [B].
Page 140 2. Installation Attach the upper inside cover [A] and finisher [B]. Secure the finisher ( x 1, Accessory No.8).
Page 141 Internal Finisher SR3180 Attach the cover ( x 2, Accessory No.6). Fix the paper output tray ( x 2, Accessory No.4). Reattach all the removed covers.
Page 142: Staple Setting As An Initial Setting
2. Installation Connector cover [A] (Release the claw). Connect the interface cable. Turn the power ON. Ensure that the operation panel displays finisher jobs properly and that it works properly. Staple setting as an initial setting • To adjust the strength of crimp between sheets of paper stapled, there is a setting which makes single/ double staple changeable into each other.
Page 143 Internal Finisher SR3180 <How to change the setting of Staple Method (Single/ Double) for Stapleless Stapler> [User Mode/ counter] [System Setting] [General Setting] and [next] [Stapling Method for Stapleless Stapler] <How to set Margin Erase for Stapleless Stapler> [User Mode/ counter] [System Setting] [General Setting ] and [next] [Erase Margin for Stapleless Stapler]...
Page 144: Anti-Condensation Heater
2. Installation Anti-Condensation Heater • Unplug the machine power cord before starting the following procedure. • Do the following procedure not to damage any harnesses. • Check that harnesses are not damaged or pinched after installation. Anti-Condensation Heater (Scanner) • This option is provided as a service part. •...
Page 145: Installation Procedure
Anti-Condensation Heater Installation procedure Remove the power supply box (page 405). Remove the HVP-CB unit (page 406). Route the combined Blue/White harness. • The harness will connect to the relay unit. See the details in step 5. Re-install the HVP-CB unit and power supply box.
Page 146 2. Installation Secure the relay board to the main machine and connect the Blue/White harness to the socket on the board ( × 2). Connect the harnesses on the relay board to the sockets on the PSU. • Two types of harnesses are packed with the heater. Both the Blue/White one [A] and the Gray one [B] must be connected as below.
Page 147 Anti-Condensation Heater Route the harness around the outside of the PSU and pull the harness out of the electrical box through the hole [A] ( x 4). Route the harness in the direction of the scanner ( x 5).
Page 148 2. Installation Route the harness in the rear side of the scanner. • Do not connect the harness at this time. It will be connected in a later procedure. Rear right cover (page 231). Scanner rear cover (page 232). Exposure Glass (page 252).
Page 149 Anti-Condensation Heater Install the scanner heater [A] ( × 2). Route the harness while inserting into the claw.
Page 150: Anti-Condensation Heater (Pcdu)
2. Installation Pull the harness out of the frame hole. Connect the harness with the other harness shown in step 9. Reattach all the removed covers. Anti-Condensation Heater (PCDU) • This option is provided as a service part. • If you want to install Anti-Condensation Heater (PCDU), D7390117 (heater for PCDU) and D7390502 (electrical part) should be ordered.
Page 151: Installation Procedure
Anti-Condensation Heater Description Q’ty TAPPING SCREW:WASHER:3X8 HEATER:PHOTOCONDUCTOR:EU:ADHESION DECAL:H-TEMP WARNING:HEATER:OPTION < Electrical part > Description Q’ty TAPPING SCREW:3X6 CLAMP:LWSM-0605A PCB:DHB HARNESS:SCANNER:PCU:HEATER:EXP HARNESS:DC:HEATER:DHB HARNESS:AC:HEATER:DHB:EU Installation procedure Remove the power supply box (page 405). Remove the HVP-CB unit (page 406).
Page 152 2. Installation Route the combined Blue/White harness. • The harness will connect to the relay unit. See the details in step 5. Re-install the HVP-CB unit and power supply box. Secure the relay board to the main machine and connect the Blue/White harness to the socket on the board ( ×...
Page 153 Anti-Condensation Heater Connect the harnesses on the relay board to the sockets on the PSU. • Two types of harnesses are packed with the heater. Both the Blue/White one [A] and the Gray one [B] must be connected as below. Route the harness around the outside of the PSU and pull the harness out of the electrical box through the hole [A] ( x 4).
Page 154 2. Installation Route the harness in the direction of the scanner ( x 5). Route the harness in the rear side of the scanner. • Do not connect the harness at this time. It will be connected in a later procedure. Remove Feed Trays 1 and 2.
Page 155 Anti-Condensation Heater The connecter cover located inside the machine [A] ( × 1). Temporarily tighten a screw at the top. Install the heater [A] by connecting the connecter to the inside of the machine, then tighten the screw completely. • Hold the heater against the inside during final tightening.
Page 156 2. Installation Re-install the connecter cover ( × 1). Reassemble the machine.
Page 157: Key Counter Bracket Type M3
Key Counter Bracket Type M3 Key Counter Bracket Type M3 Accessory Check Installation procedure Scanner right cover. Make a screw hole in the removed scanner right cover with a screwdriver or drill. Attach the tray bracket [A] to the scanner right cover ( [B] × 2: M3x10). •...
Page 158 2. Installation Attach the lower tray [A] to the tray bracket ( ×2: M3x8). Attach the upper tray [B] to the tray bracket ( ×1: M3x8). Use the clamps as necessary to clamp the cable of the card read/writer device.
Page 159 Key Counter Bracket Type M3 • The smart card reader must be placed on this card reader table. If not, some antenna or transmitter in the main machine may be interrupted.
Page 160: Optional Counter Interface Unit Type A
2. Installation Optional Counter Interface Unit Type A Accessory Check Description Q’ty TAPPING SCREW:3X6 WIRE BINDER 12.7MM:V-0 CLAMP:LWS-0711Z HARNESS:IOB:MKB Installation procedure • When you install this option, switch the MFP’s power supply OFF, and unplug the power plug from the mains outlet. •...
Page 161 Optional Counter Interface Unit Type A After attaching the clamp provided, attach the counter interface board [A] ( ×4) Connect the harness of the MFP to the upper connector (white/13 pin) [A]. • Do not use the harness provided for the interface cable.
Page 162: Smart Card Reader Built-In Unit Type M2 (D739-36)
2. Installation Smart Card Reader Built-in Unit Type M2 (D739-36) Accessory Check Description Q’ty Smart card reader cover Lower cover Double-faced adhesive tape Clamp Smart card reader/writer USB cable Installation Procedure Open the right cover. Main power switch cover [A] ( ×1)
Page 163 Smart Card Reader Built-in Unit Type M2 (D739-36) Replace the upper cover [A] of the main power switch cover [B] with the lower cover for the smart card reader built-in unit ( x2, 2 hooks). Pass the USB cable [A] for the smart card reader through the hole in the lower cover [B], and then attach the main power switch cover to the main machine ( x1).
Page 164 2. Installation Attach two strips of double-faced adhesive tape [A] on the smart card stand [B]. Scanner rear cover [A] ( ×3) Scanner right cover [A] ( ×1) Place the smart card reader/writer [A] on the smart card reader stand.
Page 165 Smart Card Reader Built-in Unit Type M2 (D739-36) Connect the USB cable [B] to the smart card reader/writer. • Make a loop with the USB cable when connecting. Attach the smart card reader cover on the smart card reader/writer. Attach the clamps [A] on the right side of the scanner unit, and then route the USB cable ( x3).
Page 166 2. Installation Remove the cutout [A] in the left rear cover to make a cable hole, and then pass the USB cable [B] through it. Connect the USB cable to the USB slot (the left side). Reattach the scanner right cover [A] ( ×1). Reattach the scanner rear cover [A] ( ×3).
Page 167 Smart Card Reader Built-in Unit Type M2 (D739-36) Close the right cover.
Page 168: Imageable Area Extension Unit Type M3
2. Installation Imageable Area Extension Unit Type M3 Accessory Check Description Q’ty TRANSFER ROLLER:SECOND:OPTION:ASS'Y Installation Procedure • Do not touch the roller surface during replacement. Change the value of SP2-400-001. Description Default Setting Paper Transfer Roller Settings Width of Paper SP2-400-001 Transfer Roller •...
Page 169: When You Forgot To Change The Sp
Imageable Area Extension Unit Type M3 • During PM replacement, do not install the wrong type of roller. Turn the power on. Using SRA3 paper, check that a full-bleed halftone image is output, and that the image extends to 315 mm in width. When you forgot to change the SP The following problems occur.
Page 170: Internal Options
2. Installation Internal Options List of Slots Slot Option I/F slot A Fax Option Type M3 IEEE 1284 Interface Board Type A File Format Converter Type E I/F slot B IEEE 802.11a/g/n Interface Unit Type M2 RC-GATE/LB Color Controller Connection Board Type M3 Bluetooth Interface Unit Type D USB port Smart Card Reader Built-in Unit Type M2...
Page 171 Internal Options *3 “IEEE 802.11a/g/n Interface Unit Type M2” cannot be used together with “Bluetooth Interface Unit Type D”. *4 “Bluetooth Interface Unit Type D” cannot be used together with “IEEE 802.11a/g/n Interface Unit Type M2”.
Page 172: Ieee 802.11A/G/N Interface Unit Type M2
2. Installation IEEE 802.11a/g/n Interface Unit Type M2 Accessory Check Description Q’ty IEEE802.11a/g/n Unit Velcro Fasteners Clamps • Since disassembly/alteration of a wireless LAN board is illegal, during service replacements, replace the whole PCB assembly. • Be sure to give the leaflet provided to the customer. Installation procedure •...
Page 173: Attaching The Boards
IEEE 802.11a/g/n Interface Unit Type M2 • * When using wireless LAN (IEEE802.11 b/g/n:2.4-GHz band), this radio product uses the 2.4- GHz band. Check that industrial, scientific and medical devices using the same frequency bands, such as a microwave oven and cordless telephone, are not used nearby. •...
Page 174: Settings
2. Installation Attach the 2 antennas to the rear cover of the MFP. • The two antennas must be attached at least 12 cm apart from each other. Stick 8 cable stickers on the rear face of the MFP. Fix the cable. •...
Page 175 IEEE 802.11a/g/n Interface Unit Type M2 Set each item, and press the [Setting] button. • For details, refer to instructions for use. (Check instructions for use, “Network connection/System default setting” "Wireless LAN interface connection") • If the extended wireless LAN board does not work correctly, refer to the leaflet provided in the options box.
Page 176: Ieee 1284 Interface Board Type A
2. Installation IEEE 1284 Interface Board Type A Accessory Check Description Q’ty PCB:IEEE1284:ASS'Y Installation procedure • When you install this option, Switch the MFP’s power supply OFF, and unplug the power plug from the mains outlet. • Do not put your hand into the controller box. It will result in a malfunction or injury. •...
Page 177 IEEE 1284 Interface Board Type A Check that the system settings list is output, and that the board is recognized correctly. • The customer should keep the I/F card slot covers which were removed.
Page 178: File Format Converter Type E
2. Installation File Format Converter Type E Accessory Check Description Q’ty PCB:MLB32:ASS'Y Installation procedure • When you install this option, switch the MFP’s power supply OFF, and unplug the power plug from the mains outlet. • Do not put your hand into the controller box. It will result in a malfunction or injury. •...
Page 179 File Format Converter Type E I/F slot A [B] ( ×2) covers Set the File Format Converter in an I/F slot ( ×2) Check the system settings list is output, and that the option is recognized correctly. • The customer should keep the I/F card slot covers which were removed.
Page 180: Copy Data Security Unit Type G
2. Installation Copy Data Security Unit Type G Accessory Check Description Q’ty PCB:ICIB-3 BRACKET:ICIB:ALEX SCREW:M3X4 SCREW:M3X6 TAPPING SCREW:3X8 SPACER:SQ-7 BRACKET:ICIB:GRIFFIN-C1 Installation procedure • When you install this option, switch the MFP’s power supply OFF, and unplug the power plug from the mains outlet.
Page 181: Settings (To Be Done By The User)
Copy Data Security Unit Type G Attach the copy data security module [A] to the IPU ( ×2, ×1 (CN581)). • The Copy data security unit [A] must be connected directly to the CN581 in the IPU. Attach the rear cover. Settings (to be done by the user) Equipment administrator settings In order to validate administrator authentication, select [YES] in administrator authentication...
Page 182: Bluetooth Interface Unit Type D
2. Installation Bluetooth Interface Unit Type D Accessory Check Description Q’ty MODULE:BLUETOOTH:USB CD-ROM:BLUETOOTH:OI:EXP:ASS'Y Installation procedure • When you install this option, switch the MFP’s power supply OFF, and unplug the power plug from the mains outlet. • Do not put your hand into the controller box. It will result in a malfunction or injury. •...
Page 183 Bluetooth Interface Unit Type D Attach the BT wireless interface to the USB-A slot [A]. • There is no difference between the left and right USB ports. Check the system settings list is output, and that the option is recognized correctly.
Page 184: Sd Card Option
2. Installation SD Card Option SD Card Slots [A]: SD card slot 1 (option slot) [B]: SD card slot 2 (service slot) List of Slots Used Optional SD cards can be set in either slot 1 or slot 2. But slot 2 is the service slot, so we recommend that you use slot 1 to install the SD card options.
Page 185 SD Card Option Data Sourc Destinatio Name Capacit Remarks y (MB) Postscript3 Unit Type M3 • Optional SD cards can be set and used in either IPDS Unit Type M3 slot 1 or slot 2. • "Memory Unit Type M3 Camera Direct Print Card Type M3 2GB"...
Page 186: Sd Card Appli Move
2. Installation SD Card Appli Move Overview Since there are only two SD card slots (one of them is a service slot), three or more SD card applications cannot be used simultaneously. However, if multiple SD card applications are merged, three or more SD card options can be used. This function is referred to as the “SD card merge function.”...
Page 187: Move Exec
SD Card Appli Move Main power switch cover [A]. Insert the SD card in the storage location [A] inside the cover. Move Exec Turn the power off.
Page 188 2. Installation SD card slot cover [A] ( ×1). Set the destination SD card (SD card where data is to be stored) in Slot 1 [A], and set the original SD card (SD card from which data is to be transferred) in Slot 2 [B]. Turn the power on, and press [ENTER] in SP5-873-001 (SD Card Appli Move: Move Exec).
Page 189: Undo Exec
SD Card Appli Move 1. Press [END] twice. 2. Turn the power off. 3. Remove the empty SD card after transfer from Slot 2. 4. Attach the slot cover( ×1). 5. Turn the power on, output the system setting list, and check that the options are recognized correctly.
Page 190 2. Installation Attach the SD card slot cover ( ×1). Turn the power on, and check that the application has been deleted.
Page 191: Data Overwrite Security Unit Type H (D377)
Data Overwrite Security Unit Type H (D377) Data Overwrite Security Unit Type H (D377) Overview This option should be installed only for the customer who requires the CC certified Data Overwrite Security function. The function of this option is completely the same as the Data Overwrite Security in Security Functions, which is standard on this machine.
Page 192: Seal Check And Removal
2. Installation 3. Make sure that “Admin. Authentication” is ON. [System Settings] – [Administrator Tools] – [Administrator Authentication Management] - [Admin. Authentication] If this setting is OFF, tell the customer this setting must be ON before you do the installation procedure.
Page 193: Installation Procedure
Data Overwrite Security Unit Type H (D377) Installation Procedure 1. Insert the SD card (DataOverwriteSecurity Unit) in SD slot 1 (upper) [A] with its label face towards the front of the machine. Then push it slowly into SD slot 1 (upper) until you hear a click. 2.
Page 194: Camera Direct Print Card Type M3
2. Installation Camera Direct Print Card Type M3 Accessory Check Description Q’ty SD-CARD:P-BRIDGE:METIS-C1:EXP:ASS'Y Installation procedure SD card slot covers [B] ( ×1)
Page 195 Camera Direct Print Card Type M3 Put the camera direct print card in SD card slot 1 [A]. • When installing more than one SD card, perform the merge operation. Switch the power ON. Attach the SD card slot cover. ( ×1) Stick the "PictBridge"...
Page 196: Browser Unit Type M9
2. Installation Browser Unit Type M9 Accessory Check Description Q’ty SD Card Installation procedure The browser unit uses a native application such as a full browser in order to improve web browsing. Also, to provide a solution utilizing the web as in previous machines, Extended JavaScript is also provided as an SDK application.
Page 197 Browser Unit Type M9 • "Memory Unit Type M3 2GB" must be installed before installing "Browser Unit Type M9". If "Memory Unit Type M3 2GB" is not installed, the machine will not work well due to insufficient memory. • For scanning, arbitrary distribution types and preset values are selected and delivered. •...
Page 198: Settings
2. Installation • When installing more than one SD card, perform the merge operation. Switch the power ON. Press the [Default setting/Counter] key. Press the [Extension function default setting] button. Press the [Extension function default setting] button on the [Extension function default menu setting] screen.
Page 199: Sd Card For Netware Printing Type M3
SD card for NetWare printing Type M3 SD card for NetWare printing Type M3 Accessory Check Description Q’ty SD-CARD:NETWARE:MET-C1:EXP:ASS'Y Installation procedure SD card slot covers [B] ( ×1)
Page 200 2. Installation Put the SD card for NetWare printing in SD card slot 1 [A]. • When installing more than one SD card, perform the merge operation. Switch the power ON. Attach the SD card slot cover. ( ×1) After switching the power ON, check that the system settings list is output, and that the option is recognized correctly.
Page 201: Ocr Unit Type M2
Accessory Check Description Q’ty SD-CARD:OCR:MET-C1:EXP:ASS'Y Searchable PDF function outline • The searchable PDF function performs OCR by the MFP on a document read with the scanner, and embeds text data in the PDF. This permits PDF text browsing, automatic assignment of filenames, and automatic alignment of document orientation.
Page 202 2. Installation • If the battery is replaced by the wrong type, there is a danger of explosion. Dispose of used batteries according to the instructions. Remove the SD card slot covers [A] and [B] ( ×1) Insert the OCR module SD card in SD card slot 1 [A] or slot 2 [B]. Switch the power supply ON.
Page 203 OCR Unit Type M2 When “operation complete” is displayed, press "Close”. • If installation fails, "Failed" is displayed. • If installation fails, perform the following steps. 1. Check whether it is a used SD card. 2. Switch the power OFF, and repeat steps 1-5. Switch the power OFF/ON.
Page 204: Postscript3 Unit Type M3
2. Installation Postscript3 Unit Type M3 Accessory Check Description Q’ty SD-CARD:PS3:MET-C1:EXP:ASS'Y Installation procedure SD card slot covers [B] ( ×1).
Page 205 Postscript3 Unit Type M3 Insert the PS3 SD card in SD card slot 1 [A]. • When installing more than one SD card, perform the merge operation. Switch the power ON. Attach the SD card slot cover.( ×1) Stick the "Adobe PostScript3" decal on the front face of the MFP. After switching the power ON, check that the system settings list is output, and that the option is recognized correctly.
Page 206: Security Function Installation
2. Installation Security Function Installation The machine contains the Security functions (Data Overwrite Security and HDD Encryption unit) built into the controller board. If you are installing a new machine, it is recommended to activate the Data Overwrite Security and HDD Encryption unit by selecting "Format All Data"...
Page 207: Data Overwrite Security
Security Function Installation Data Overwrite Security Before You Begin the Procedure Make sure that the following settings (1) to (3) are not at their factory default values. (1) Supervisor login password (2) Administrator login name (3) Administrator login password If any of these settings is at a factory default value, tell the customer these settings must be changed before you do the installation procedure.
Page 208: Hdd Encryption
2. Installation Exit the User Tools mode. This icon is lit when there is temporary data to be overwritten, Icon [1] and blinks during overwriting. This icon is lit when there is no temporary data to be Icon [2] overwritten. Check the display and make sure that the overwrite erase icon appears.
Page 209: Enable Encryption Setting
Security Function Installation These settings must be set up by the customer before the HDD Encryption unit can be installed. Confirm that "Admin. Authentication" is on: [User tools/Counter] key -> [System Settings] -> [Administrator Tools] -> [Administrator Authentication Management] -> [Admin. Authentication] ->...
Page 210 2. Installation To carry over only the machine settings data, select [File System Data Only]. To reset all of the data, select [Format All Data]. The following message will be displayed. Press the [Start] key to print the encryption key for safe keeping.
Page 211 Security Function Installation Press [Exit] to remove the following message. Press [Exit] again. Press the [User Tools/Counter] key. Turn the main power switch off and on. "Memory Conversion complete. Turn the main power switch off" is displayed as below. Then turn the main power switch off and on.
Page 212: Check The Encryption Settings
2. Installation Then initial operation display appears again. After this step, HDD data encryption has already been completed. Check the Encryption Settings Press the [User tools/Counter] key Press [System Settings]. Press [Administrator Tools].
Page 213: Print The Encryption Key
Security Function Installation Press [Machine Data Encryption Settings]. Please confirm whether the encryption has been completed or not on this display. Print the encryption key Use the following procedure to print the key again if it has been lost or misplaced. Press the [User tools/Counter] key.
Page 214 2. Installation Encryption key sample The encryption key is printed out as a sheet of paper like the example shown above. Please instruct the customer to keep it in a safe place.
Page 215: Memory Unit Type M3 2Gb
Memory Unit Type M3 2GB Memory Unit Type M3 2GB Accessory Check Description Q’ty PCB:DDR3-DIMM:RC-A:2GB:ASS'Y Installation Procedure Remove the rear cover (page 230). DIMM [A] (Unlock). Install the Memory Unit Type M3 [A]. Turn the power ON.
Page 216 2. Installation Output the system setting list to make sure that the memory unit is recognized properly.
Page 217: Preventive Maintenance
3. Preventive Maintenance PM Parts Settings Replacement procedure of the PM parts Enter the SP mode. Output the SMC logging data with SP5-990-004. Set the following SPs to "1" before you turn the power off. Replace the PM parts and turn the power on, then, the machine will reset the PM counters automatically.
Page 218: After Installing The New Pm Parts
3. Preventive Maintenance Item PTR Unit 3701-109 Exhaust Filter 3701-132 • After the PM counter for the heating sleeve belt unit reaches its PM life (240K pages), the machine stops the operation automatically. Replace the heating sleeve belt unit before the machine stops its operation (stop warning: 244K pages, stop: 248K pages).
Page 219: Operation Check
PM Parts Settings Do the "Automatic Color Calibration(ACC)" for the copier mode & printer mode as follows: • Print the ACC test pattern (User Tools Maintenance ACC Start). • Put the printout on the exposure glass. • Put 10 sheets of white paper on the test chart. This ensures the precise ACC adjustment. •...
Page 220 3. Preventive Maintenance...
Page 221: Replacement And Adjustment
4. Replacement and Adjustment Notes on the Main Power Switch Push Switch The main power button of this machine has been changed to a push-button switch (push button) from the conventional rocker switch. The push switch has characteristics and specifications different from the rocker switch.
Page 222: Shutdown Method
4. Replacement and Adjustment • Automatic restart deals with cases when you accidentally unplugged the AC power cord or unexpected power outages. By keeping the power flag ON, after the resumption of power, the machine will start up automatically. In rare cases, when you reconnect the AC power cord to a power outlet, the machine does not start automatically.
Page 223 Notes on the Main Power Switch To make a forced shutdown, press and hold the main power switch for 6 seconds. In general, do not use the forced shutdown. • Forced shutdown may damage the hard disk and memory, and can cause damage to the machine. Use a forced shutdown only if it is unavoidable.
Page 224: Beforehand
4. Replacement and Adjustment Beforehand • Turn off the main switch and disconnect the power cord. • After replacing, make sure that all harnesses that were removed are connected up again and secured in their clamps.
Page 225: Special Tools
Special Tools Special Tools The following special tools should be prepared for maintenance of the new model in the field: Item Part Number Description Q’ty A1849501 Scanner Positioning Pin (2 pcs/set) B6455020 SD Card (1GB) 52039502 Silicon Grease G-501 A2579300 Grease Barrierta –...
Page 226: Exterior Covers
4. Replacement and Adjustment Exterior Covers The Aim of Anti-tip Components and Precautions The anti-tip components are necessary for meeting the requirements of IEC60950-1, the international standard for safety. The aim of these components is to prevent the products, which are heavy, from toppling as a result of people running into or leaning onto the products, which can lead to serious accidents such as persons becoming trapped under the product.
Page 227 Exterior Covers Belt [A] Front cover [A]...
Page 228: Controller Cover
4. Replacement and Adjustment Controller Cover Controller cover [A] ( ×4) Upper Left Cover • Each part enclosed by a blue circle has a tab. Be careful not to damage it when attaching and detaching. Open the front cover. (page 224) Paper exit tray (page...
Page 229: Left Rear Cover
Exterior Covers Left Rear Cover Upper left cover (page 226) Left Rear Cover [A] ( ×2) Left Cover • Each part enclosed by a blue circle has a tab. Be careful not to damage it when attaching and detaching.
Page 230 4. Replacement and Adjustment Controller cover (page 226) Upper left cover (page 226) Left rear cover (page 227) Open the 2nd paper feed tray slightly. Left cover [A] ( ×5) Remove it while pressing down.
Page 231 Exterior Covers <Order to remove> 1. Paper exit tray 2. Controller cover 3. Ozone filter/Dust-shield filter box 4. Front cover...
Page 232: Rear Cover
4. Replacement and Adjustment 5. Upper left cover 6. Left rear cover 7. 2nd paper feed tray 8. Left cover Rear Cover • There is a claw (left-facing) on the back face of the rear cover. When fitting or removing the cover, take care not to damage it.
Page 233: Rear Right Cover
Exterior Covers Rear Right Cover Rear cover (page 230) Rear Right Cover [A] ( ×3) Rear Lower Cover Rear cover (page 230) Rear lower cover [A] ( ×5)
Page 234: Scanner Rear Cover
4. Replacement and Adjustment Scanner Rear Cover Scanner rear cover [A] ( ×3) Scanner Rear Cover (Small) Rear cover (page 230) Scanner rear cover (Small) [A] ( ×2) Right Rear Cover Open the right cover. (page 383)
Page 235: Right Upper Cover
Exterior Covers Right rear cover [A] ( ×4, Among them, tapping screw×1) • When installing, insert the projections [A] in the holes [B], taking care not to trap the harness inside. Right Upper Cover Main power switch cover (page 234)
Page 236: Main Power Switch Cover
4. Replacement and Adjustment Right upper cover [A] ( ×2) Main power switch cover Open the right cover. (page 383) Main power switch cover [A] ( ×1) Waste Toner Cover Front cover (page 224)
Page 237: Reverse Tray
Exterior Covers Waste Toner Cover [A] Reverse Tray Reverse Tray [A]...
Page 238: Paper Exit Tray
4. Replacement and Adjustment Paper Exit Tray Paper Exit Tray [A] Paper Exit Cover Main power switch cover (page 234) Reverse Tray (page 235) Paper exit cover [A] ( ×1) Paper Exit Lower Cover Left rear cover (page 227) Paper exit cover (page 236)
Page 239: Paper Exit Front Cover
Exterior Covers Connector cover [A]. Paper exit lower cover [A] ( ×2) Paper Exit Front Cover Paper exit lower cover (page 236)
Page 240: Inner Upper Cover
4. Replacement and Adjustment Paper exit front cover [A] ( ×4) Inner Upper Cover Open the front cover, and remove the belt. (page 224) Open the right cover. (page 383) Paper exit front cover (page 237) Image transfer unit (page 293) Inner upper cover [A] ( ×4)
Page 241: Inner Lower Cover
Exterior Covers Inner Lower Cover Front cover (page 224) Inner upper cover (page 238) PCDU front cover (Y) (page 281) Inner cover: front: right-lower Inner lower cover [A] ( ×3)
Page 242: Operation Panel Unit
4. Replacement and Adjustment Operation Panel Unit Operation Panel Scanner front cover (page 251) Operation panel upper cover [A]...
Page 243: Board A
Operation Panel Unit Operation panel [A] ( ×6, ×2) Board A Operation panel (page 240) Operation panel lower cover [A] ( ×6)
Page 244 4. Replacement and Adjustment Harness guide [A] ( ×2) Bracket covers [A] [B]...
Page 245: Board B
Operation Panel Unit Operation panel arm bracket [A] ( ×6) Board A [A] ( ×8, ×3) Board B Operation panel arm bracket (page 240)
Page 246: Board C
4. Replacement and Adjustment Board B [A] ( ×4, ×1, USB×2) Board C Operation panel arm bracket (page 240) Board C [A] ( ×4, ×1, USB×2) LCD Panel Operation panel arm bracket (page 240)
Page 247: Lcd
Operation Panel Unit Bracket [A] ( ×6, ×5, USB×2) LCD panel unit [A] Notes when replacing the LCD Since LCD panels from 3 vendors are used, the replacement parts differ depending on the vendor. When replacing, check the vendor used, and ensure that you use the correct part.
Page 248 4. Replacement and Adjustment • The LCD panels are supplied by company S, company C and company A. Company S and A’s panels are interchangeable because they use parts with the same specification. Distinguishing method Of the 3 labels on the rear of the operation panel, the center label shows the LCD model number. Operation panel rear surface [A]: Label attachment position Label...
Page 249 Operation Panel Unit • Use of FFC (Flexible Flat Cable) For S Co. and A Co., FFC is used, but for C Co., instead of an FFC, a cable integrated with the LCD (orange) is used.
Page 250: Replacement Procedure
4. Replacement and Adjustment Replacement procedure Operation panel arm bracket (page 240) Bracket [A] ( ×6, ×5, USB×2)
Page 251 Operation Panel Unit LCD panel unit [A]...
Page 252: Scanner Unit
4. Replacement and Adjustment Scanner Unit • When you replace the scanner wire, use the standard positioning pins. Scanner Exterior Scanner Upper Cover Platen cover or ADF Scanner rear cover (page 232) Scanner Upper Cover [A] ( ×2) Scanner Right Cover Scanner rear cover (page 232)
Page 253: Scanner Front Cover
Scanner Unit Scanner right cover [A] ( ×1) Scanner Front Cover Scanner front cover [A] ( ×2) Scanner Left Cover Left rear cover (page 227) Scanner front cover (page 251)
Page 254: Exposure Glass
4. Replacement and Adjustment Scanner left cover [A] ( ×3) Exposure Glass Open the platen cover or ADF, and remove the scale [A]. ( ×3)
Page 255 Scanner Unit ADF exposure glass [A] Rear scale [A] ( ×3) Left scale and exposure glass [A] • The exposure glass and the left scale are attached with double-sided tape.
Page 256: Exposure Lamp (Led)
4. Replacement and Adjustment • When installing, please follow the points below: • Set so that the blue mark [A] of the ADF exposure glass is on the left at the front of the operation panel. • Set so that the locating hole of the left scale fits over the locating boss of the front/rear frame. Exposure Lamp (LED) Exposure glass (page...
Page 257: Scanner Motor
Scanner Unit Move the exposure lamp (1st scanner carriage) [A] to position [B]. Exposure lamp [A] ( ×2, ×1) Scanner Motor Scanner upper cover (page 250)
Page 258 4. Replacement and Adjustment SIO unit [A] ( ×2, ×7) Bracket [A] ( ×4, ×3)
Page 259 Scanner Unit Spring [A] Scanner motor unit [A] ( ×2, ×1) Scanner motor [A] ( ×2)
Page 260: Lens Block
4. Replacement and Adjustment Lens Block Exposure Glass (page 252) Lens block cover [A] ( ×2) Lens block [A] ( ×5, ×2) Original Size Sensor Exposure glass (page 252)
Page 261: Sio
Scanner Unit Original size sensor [A] ( ×1) • When a screw driver is inserted, the tab can be removed smoothly. Scanner rear cover (page 232) Scanner upper cover (page 250) Bracket [A] ( ×1)
Page 262: Scanner Hp Sensor
4. Replacement and Adjustment SIO [A] ( ×4, ×7) Scanner HP Sensor Scanner upper cover (page 250) Exposure glass (page 252) Slide the exposure lamp (1st scanner carriage) [A] in the direction of the arrow a little.
Page 263: Df Position Sensor
Scanner Unit Peel off the sensor stopper [A]. Scanner HP Sensor [A] ( ×1) DF Position Sensor Scanner upper cover (page 250)
Page 264: Adjusting The Scanner Wire
4. Replacement and Adjustment DF Position sensor [A] ( ×1, ×1) Adjusting the Scanner Wire Scanner Wire (Front) Exposure glass (page 252) Scanner right cover (page 250) Operation panel (page 240) Main power switch cover (page 234) Lower bracket [A] of the operation panel ( ×6, ×3).
Page 265 Scanner Unit Scanner front frame [A] ( ×6) Move the 1st scanner carriage to the set position of the scanner fixing pin.
Page 266 4. Replacement and Adjustment Wire clamp [A] ( ×1) Wire fixing bracket [A], spring [B] ( ×1) Wire pulley [A] ( ×1, ×1)
Page 267: Scanner Wire Assembly (Front Side)
Scanner Unit • Do not touch the mirror and the lamp. • When you move the carriage, hold the central part and move it gently. Scanner wire assembly (front side) Pull the scanner wire ball end [B] to the pulley [A] from the left side of the pulley as shown in the diagram.
Page 268 4. Replacement and Adjustment Check that the blue marks [F] of the wire overlap, and secure it temporarily with Teflon tape, etc. Set the pulley on the drive shaft [G] (tighten the screw temporarily). Set the ball end of the wire in the following order. 1.
Page 269: Scanner Position Adjustment
Scanner Unit Scanner position adjustment Set the scanner positioning pins (4). • 2nd scanner carriage and frame hole [A] • 1st scanner carriage and frame hole [B] • Same position as [A] on the rear side • Same position as [B] on the rear side Tighten the screw [C] of the pulley which was temporarily tightened.
Page 270: Scanner Wire (Rear)
4. Replacement and Adjustment Scanner Wire (Rear) Scanner right cover (page 250) Scanner left cover (page 251) Exposure glass (page 252) Scanner motor (page 255) Bracket [A] ( ×7, ×1)
Page 271 Scanner Unit Rear frame [A] ( ×6) Move to the set position of the fixing pin for the first carriage.
Page 272 4. Replacement and Adjustment Wire clamp [A] ( ×1) Wire fixing bracket [A], spring [B] ( ×1) Scanner drive gear [A] ( ×1)
Page 273: Scanner Wire Assembly (Rear Side)
Scanner Unit Remove the screw and the clip ring of the wire pulley (front) [A] and wire pulley (rear) [C], draw out the scanner drive shaft [B] in the direction of the arrow, and remove the wire pulley (rear) [C] ( ×1, ×2).
Page 274: Modifying The Scanner (Contact/Contactless) When Using Ardf
4. Replacement and Adjustment Pull the scanner wire ball end [B] to the pulley [A] from the right side of the pulley as shown in the diagram. Set the ball [C] in the center part of the wire on the pulley. Turn the ball end [D] 4.5 times clockwise along the edge on the rear side of the pulley.
Page 275 Scanner Unit Document reader guide plate [A].( ×1) Replace the contactless guide plate (front) [A] with the contact guide plate (front) [B]. ( ×1) There is a hole in the contact guide plate (front).
Page 276 4. Replacement and Adjustment Replace the contactless guide plate (rear) [A] with the contact guide plate (rear) [B]. There is a hole in the contact guide plate (rear). Attach the document reader guide plate. Be careful not to scratch the sheet [A]. Attach the ADF front cover, and return the ADF to its original position.
Page 277: Procedure For The Scanner
Scanner Unit Procedure for the scanner Remove the exposure glass, and peel off the sheet [A] Wipe the exposure glass with alcohol, etc., so that no glue remains from the double-sided tape. • Remember that if any glue remains, it will cause a paper jam in the ADF.
Page 278: Laser Unit
4. Replacement and Adjustment Laser Unit • Turn off the main switch and unplug the machine before beginning any of the procedures in this section. Laser beams can cause serious eye injury. • Caution Decals • Decal Location Laser Unit •...
Page 279: Before Replacement
Laser Unit Before Replacement Polygon motor cover [A] ( ×4) Polygon motor bracket [A], Red tag [B] ( ×3) Reattach the polygon motor cover. Removing Left cover (page 227)
Page 280: Installing A New Laser Unit
4. Replacement and Adjustment Laser unit [A] ( ×2, ×4, ×3) Installing a New Laser Unit Insert the new laser unit in the main body carefully. Connect all harnesses except the skew correction motor harness [A] (2nd from right). Reassemble the machine.
Page 281: Adjustment After Replacing The Laser Unit
Laser Unit Adjustment after replacing the laser unit Close the front cover and attach the left cover. • Attach the left cover before turning on the main switch. Laser beams can seriously damage your eyes. Plug in and turn on the main power switch. Download the data of the new laser unit to the main body with SP2-110-005.
Page 282: Polygon Motor
4. Replacement and Adjustment Perform line adjustment. SP2-111-004: Forced Line Position Adj. Mode d The result can be checked with SP2-194-007 (MUSIC Execution Result Execution Result) (0: Succeed, 1: Fail). Also, results for each color can be checked with SP2-194-010 to 013. Exit the SP mode.
Page 283: Pcdu
PCDU PCDU PCDU Before replacing the PCDU Each PCDU has two components: a drum unit and a development unit. Before replacing a PCDU, set SP3-701 to "1" for the PCU that you will replace, and again for the development unit that you will replace.
Page 284 4. Replacement and Adjustment Remove the PCDU cover.
Page 285: Pcu/Development Unit
PCDU Release the lock for the ITB contact/separation lever [A]. Remove the PCDU. x 1, x 1, x 1, x 1, PCU/Development Unit Before replacing a PCU • Before replacing a PCU, do the procedure shown below. The main points are as follows. •...
Page 286 4. Replacement and Adjustment • The machine will optimize SP settings related to imaging using process control, after you input the charge voltage correction value and replace the PCU. Set SP3-701: New PCU detection to “1” before replacing the PCU. Check the charge voltage correction value printed on the label attached to the new PCU.
Page 287: Before Replacing A Development Unit
PCDU Turn the power OFF. After replacing the PCU, turn the power ON. (Process control is done automatically.) • If you replaced the PCU without inputting the correction value, do the following procedure. • Case 1: When you set SP3-701 to “1” 1.
Page 288 4. Replacement and Adjustment Cover [A] ( x 1). • Pay attention not to break the plate (the red arrow). • Handle with care to prevent deformation of the plate. Deformation can cause unstable images due to contact failure. Be sure to attach this cover to the PCDU and install the PCDU in the main frame.
Page 289 PCDU Connecting part (rear) [A] ( x 3). Separate PCU [A] and development unit [B]. • When separating the PCU and development unit, the drum may come off and this could cause a toner spillage. Hold the PCU [A] with the drum side up as shown below to prevent toner spillage.
Page 290: Notes For Assembling Pcu/Development Unit
4. Replacement and Adjustment Notes for assembling PCU/Development unit Pay close attention not to spill any toner on the charge roller when assembling. • Remove the heat seal [A] after replacing the PCDU. • Remove the cap [B] pasted on the toner port when replacing the PCDU. Method for checking after replacement Before installing, rotate the drum in the blue arrow direction, to ensure that toner lines do not occur.
Page 291: Imaging Temperature Sensor (Thermistor)
PCDU Imaging Temperature Sensor (Thermistor) Open the controller box (page 317) Connector [A]...
Page 292 4. Replacement and Adjustment Imaging temperature sensor harness guide [A] and Imaging temperature sensor [B] ( ×2)
Page 293: Waste Toner
Waste Toner Waste Toner Replacement Open the waste toner cover [A]. Push the blue circle area, then open the cover. Pull out the waste toner bottle [A]. Adjustment after replacing The counter for the Waste Toner Bottle is reset automatically.
Page 294 4. Replacement and Adjustment The counter isn't reset with SP3-701-142 (Manual New Unit Set: Waste Toner Bottle) and SP7-622-142 (PM Counter reset: Waste Toner Bottle).
Page 295: Image Transfer Unit
Image Transfer Unit Image Transfer Unit Image Transfer Belt Unit • Note that if the two levers [A] are not pointing up, the image transfer belt unit cannot be inserted. • Before you remove or attach the image transfer belt unit, remove the duplex unit and open the paper transfer unit.
Page 296: Adjustment Before Replacing The Image Transfer Belt Unit
4. Replacement and Adjustment Adjustment before replacing the image transfer belt unit Before replacing the Image Transfer Belt unit, set SP3-701-093 to "1" and switch the power OFF. Then replace the Image Transfer Belt unit and switch the power ON. Replacement Open the front cover.
Page 297 Image Transfer Unit Image transfer front cover [A] ( ×1) Release the lock [A] and open the right cover [B].
Page 298 4. Replacement and Adjustment Pull the handle [A] and open the paper transfer unit [B]. Release the ITB lock lever [A] and ITB contact lever [B]. Image Transfer Belt Unit [A] • To prevent the image transfer belt unit from falling out, there is a lock mechanism. After pulling out the image transfer belt unit fully, lift the handle [B] to release the lock, and remove image transfer belt unit.
Page 299: Image Transfer Cleaning Unit
Image Transfer Unit Locking mechanism by handle Image Transfer Cleaning Unit • When removing the image transfer cleaning unit, to prevent scattering of toner, remove it so that the image transfer cleaning unit is underneath the image transfer belt unit.
Page 300: Adjustment Before Replacing The Image Transfer Cleaning Unit
4. Replacement and Adjustment Adjustment before replacing the image transfer cleaning unit Before replacing the Image Transfer Belt Cleaning, set SP3-701-093 to "1" and switch the power OFF. Then replace the Image Transfer Belt Cleaning and switch the power ON. Replacement Image transfer unit (page...
Page 301 Image Transfer Unit Remove the screw above the image transfer cleaning unit [A] ( ×2). Turn the whole image transfer belt unit over, and remove the screw below the image transfer cleaning unit ( ×2).
Page 302 4. Replacement and Adjustment While releasing the hook, lift the image transfer belt unit gently, and remove the image transfer cleaning unit. Put toner on the image transfer belt. [A]: 20mm or more [B]: About 5mm Attach the image transfer cleaning unit.
Page 303: Image Transfer Belt
Image Transfer Unit Rotate the image transfer belt about 10mm [A] in the reverse direction, then turn it forward one complete turn [B]. Image Transfer Belt Replacement • Do not touch the rollers but hold the upper/lower resin part [A] when you lift the Image Transfer Unit.
Page 304 4. Replacement and Adjustment Bracket [A] ( ×1) Brackets [A] [B] ( ×4) Image transfer cleaning unit (page 297) Remove the tension fixing frames [A] and [B] (front side: black, rear side: gray).
Page 305 Image Transfer Unit Position the image transfer unit with the front side underneath. Rotate the gear [A] to change to the OPEN position.
Page 306: Adjustment After Replacing The Image Transfer Belt
4. Replacement and Adjustment Release the tension and remove the belt. Adjustment after replacing the Image transfer belt After replacing the image transfer belt, to prevent twisting of the belt, pass the belt round once in the direction of the arrow.
Page 307: Paper Transfer Roller
Image Transfer Unit Paper Transfer Roller Open the paper transfer roller unit. (page 293) Paper transfer roller [A] Paper Transfer Roller Unit Adjustment before replacing the paper transfer roller unit Before replacing the Image Paper Transfer Roller Unit, set SP3-701-109 to "1" and switch the power OFF.
Page 308 4. Replacement and Adjustment...
Page 309: Fusing Entrance Sensor
Image Transfer Unit Fusing Entrance Sensor Open the right cover. (page 293)
Page 310: Tm (Id) Sensor
4. Replacement and Adjustment Fusing entrance sensor unit [A] ( ×1, ×1) Fusing entrance sensor [A] TM (ID) Sensor Before Replacing the TM(ID) sensor Each sensor assembly has a list of characteristic values attached to it. Before you replacing the TM / ID sensor, you must do the following procedure, or process control/MUSIC will not be done correctly after power is switched on (it will use the values for the old sensor).
Page 311 Image Transfer Unit • The characteristic values attached to the service part must be entered before replacement. It is recommended that in case Process control/MUSIC after replacement is not completed successfully, take a note of values of SP3-333,SP3-334,SP3-335. Note the characteristic values that are listed on the bar code label. •...
Page 312: Replacement Procedure
4. Replacement and Adjustment SP No. Classification 1 Classification 2 Value 3-334-00 ID.Sens TestVal:C Diffuse Corr TM/P sensor: C, value of [2] 3-334-00 Vct_reg ID.Sens TestVal:C TM/P sensor: C, value of [3] Check:Slope 3-334-00 Vct_reg ID.Sens TestVal:C TM/P sensor: C, value of [4] Check:Xint 3-334-00 Vct_dif...
Page 313: Adjustment After Replacing The Tm(Id) Sensor
Image Transfer Unit TM(ID) sensor unit [A] ( ×2, ×3, ×5) • When installing the TM / ID sensor unit. 1. Attach the screw of the front side [B] • 2. Attach the screw of the back side [C] • When installed in reverse order, an SC may occur because the sensor position has shifted. TM(ID) sensor [A] ( ×6) Adjustment after replacing the TM(ID) sensor Turn on the main power switch, and then go into the SP mode.
Page 314: Temperature And Humidity Sensor
4. Replacement and Adjustment Run SP3-011-004 (Manual Procon: Exe Full MUSIC). • If the SP3-011-004 can't finish successfully, make sure you are entering the correct value to the SP. Temperature and Humidity Sensor 1st and 2nd paper tray (page 366) Right lower cover ( x1) Temperature and humidity sensor bracket ( x1)
Page 315: Itb Contact And Release Sensor
Image Transfer Unit Temperature and humidity sensor ( x1, x1) ITB Contact and Release Sensor PCDUs (page 281) ITB contact and release sensor bracket [A] ( ×2)
Page 316 4. Replacement and Adjustment ITB contact and release sensor [A]...
Page 317: Drive Unit
Drive Unit Drive Unit Overview Description Description Paper Feed Motor Paper Transfer Contact Motor Transport Motor PCU Motor: CMY Registration Motor Development Motor: CMY Paper Exit / Pressure Release Motor Development Solenoid Fusing Motor PCU: Black / Image Transfer Motor...
Page 318: Paper Feed Motor
4. Replacement and Adjustment Paper Feed Motor Power supply box (page 405) Paper Feed Motor [A] ( ×2, ×1) Transport Motor Power supply box (page 405) Transport motor [A] ( ×2, ×1)
Page 319: Transfer Motor Unit
Drive Unit Transfer Motor Unit Rear right cover (page 231) Scanner rear lower cover (page 232) Bracket [A] [B] ( ×2) Bracket [A] ( ×3)
Page 320: Imaging Drive Unit
4. Replacement and Adjustment Controller box [A] ( ×8, ×16, ×17, USB×1) Paper transfer contact motor unit [A] ( ×2) Imaging Drive Unit Paper transfer contact motor unit (page 317) Power supply box (page 405)
Page 321 Drive Unit Bracket [A] ( ×4) Ground plate [A] ( ×2) Toner supply fan air duct [A] ( ×3) PCU motor: Color (page 320) Development motor: CMY (page 320) Development solenoid (page 320) Transfer drum motor (page 317) Imaging IOB (page 402)
Page 322: Pcu Motor: Cmy
4. Replacement and Adjustment Imaging drive unit [A] ( ×9, ×1) PCU Motor: CMY Controller box (page 317) Color PCU motor [A] ( ×4, ×1) Development Motor: CMY Bracket (page 318) Color Development motor [A] ( ×4) Development solenoid Controller box (page 317) Power supply box...
Page 323 Drive Unit Solenoid cover [A] ( ×2) Development solenoid [A] ( ×2, ×1, spring×1) PCU: Black / Image Transfer Motor Bracket (page 318) PCU: Black / Image Transfer Motor [A] ( ×4) Registration Motor...
Page 324: Fusing Motor
4. Replacement and Adjustment Power supply box (page 405) Drive cooling fan. Registration motor [A] ( ×2, ×1) Fusing Motor Rear right cover (page 231) Fusing motor [A] ( ×4, ×1) Paper Exit / Pressure Release Motor Fusing exhaust heat fan (page 414)
Page 325: Duplex Entrance Motor
Drive Unit Paper exit / Pressure release motor [A] ( ×2, ×1) Duplex Entrance Motor Paper exit unit (page 359) Fusing exhaust heat fan (page 414) Duplex entrance motor unit [A] ( ×3, ×2)
Page 326: Toner Transport Motor
4. Replacement and Adjustment Duplex entrance motor [A] ( ×2) Toner Transport Motor Controller box (page 318) Toner transport motor ×2, ×1 ×2, ×1 ×2, ×1 ×2, ×1...
Page 327: Sub Hopper
Drive Unit Sub Hopper Pull out the image transfer unit about 5cm. Controller box. (page 317) Toner transport motor unit (K) [A] ( ×3) Sub hopper (K) [A] Pull out the image transfer unit about 5cm. Controller box. (page 317)
Page 328 4. Replacement and Adjustment Harness guide [A] ( ×2) Toner transport motor unit (C) [A] ( ×1) Hopper (C) [A]...
Page 329 Drive Unit Controller box (page 317) Harness guide [A] ( ×2) Toner transport motor unit (M) [A] ( ×3)
Page 330 4. Replacement and Adjustment Hopper (M) [A] Harness guide (page 327) Toner transport motor unit (Y) [A] ( ×3)
Page 331: Toner End Sensor
Drive Unit Hopper (Y) [A] Toner End Sensor Hopper (page 325) Toner end sensor [A]...
Page 332: Toner Bottle Drive Motor
4. Replacement and Adjustment • The toner end sensor, there is no difference between each color. Toner Bottle Drive Motor Toner transport motor (K) (page 324) Toner bottle drive motor (K) [A] ( ×2) Toner transport motor (C) (page 324) Toner bottle drive motor (C) [A] ( ×2)
Page 333: Id Chip
Drive Unit Toner transport motor (M) (page 324) Toner bottle drive motor (M) [A] ( ×2) Toner transport motor (Y) (page 324) Toner bottle drive motor (Y) [A] ( ×2) ID Chip Toner bottle drive motor (K) (page 330)
Page 334 4. Replacement and Adjustment Toner bottle drive motor (C) (page 330) ID chip (K) [A] ( ×2) Toner bottle drive motor (C) (page 330) Toner bottle drive motor (M) (page 331) ID chip (C) [A] ( ×2) Toner bottle drive motor (M) (page 331)
Page 335 Drive Unit Toner bottle drive motor (Y) (page 331) ID chip (M) [A] ( ×2) Toner bottle drive motor (Y) (page 333) ID chip (Y) [A] ( ×2)
Page 336: Transport Screw
4. Replacement and Adjustment Transport screw Image transfer unit (page 293) PCDU (page 281) Toner Bottle Drive Motor (page 330) Sub hopper (page 325) ID chip (page 331) Put a piece of disposable paper [A] on the inside of the machine to avoid damage due to toner spillage.
Page 337 Drive Unit Remove all the harnesses connecting to the transport screw unit ( ×8). Remove the screws fixing the transport screw units [A] ( ×5, each color). Release the claws for the transport screw units [A] (claw ×1, each color).
Page 338 4. Replacement and Adjustment Remove the screws securing the bracket [A] ( ×2). Put a piece of disposable paper on the floor because toner can spill when you put the transport screw unit down. Pull out the whole transport screw unit [A] together with the bracket [B]. •...
Page 339 Drive Unit Transport screw unit for (Y) [A] (claw×1). See steps 1 to 13 in the transport screw replacement procedure for “Y” (page 334). Transport screw unit for (M) [A] (claw×1).
Page 340 4. Replacement and Adjustment See steps 1 to 13 in the transport screw replacement procedure for “Y” (page 334). Transport screw unit for (C) [A] (claw×1). See steps 1 to 13 in the transport screw replacement procedure for “Y” (page 334).
Page 341 Drive Unit Transport screw unit for (K) [A] (claw×1).
Page 342: Fusing Unit
4. Replacement and Adjustment Fusing Unit Fusing Unit Adjustment before replacing the fusing unit • Because there is a danger of burns on contact with hot parts of the fusing unit, start work when the temperature drops to a low enough temperature. •...
Page 343: Fusing Entrance Guide Plate
Fusing Unit Fusing unit [A] ( ×2) • To attach the fusing unit, fasten the screws in the order [B] (rear), [C] (front). Fusing Entrance Guide Plate Replacement Fusing unit (page 340) Fusing entrance guide plate [A] ( ×2)
Page 344: Cleaning The Fusing Entrance Guide Plate
4. Replacement and Adjustment • The screw [B] is a threaded screw. When you assemble the unit, take care not to use the wrong screws. • Attach the fusing entrance guide plate on the outer of the two screw holes. Cleaning the Fusing Entrance Guide Plate Carefully remove toner adhering as shown in the diagram below with a dry cloth.
Page 345: Cleaning The Fusing Exit Guide Plate
Fusing Unit Cleaning the Fusing Exit Guide Plate Open the fusing exit guide plate [A]. Wipe clean with a dry cloth. Then wipe clean with a cloth dampened with alcohol.
Page 346: Fusing Upper Cover
4. Replacement and Adjustment Fusing Upper Cover Fusing unit (page 340) Fusing upper cover [A] ( ×4) Fusing Lower Cover Fusing unit (page 340)
Page 347: Fusing Front Cover
Fusing Unit Fusing lower cover [A] ( ×4) Fusing Front Cover Fusing unit (page 340)
Page 348: Fusing Rear Cover
4. Replacement and Adjustment Fusing front cover [A] ( ×3) Fusing Rear Cover Fusing unit (page 340) Gear [A] ( ×1), Fusing rear cover [B] ( ×2)
Page 349: Heating Sleeve Unit
Fusing Unit Heating sleeve unit Replacement • The heating sleeve unit is designed with a highly soft material. Do not touch the sleeve belt unit with your hands to prevent dents during replacement. If you have touched it and a dent has been made, the dent will gradually become larger during operation and it can cause a fusing malfunction or sleeve belt breakage.
Page 350 4. Replacement and Adjustment Left frame [A] ( ×4, ×4) Side plate [A] ( ×1)
Page 351 Fusing Unit Heating sleeve unit [A] ( ×4) • Be careful not to touch the temperature sensor unit [A] against the heating sleeve unit when installing the electrical unit in the fusing unit.
Page 352: How To Cancel Sc544-02/Sc554-02 With A New Unit Detection Fuse
4. Replacement and Adjustment How to cancel SC544-02/SC554-02 with a new unit detection fuse • To cancel SC544-02/554-02, it is necessary to replace the fusing unit or install an intact new unit detection fuse. If you will cancel these SCs by installing a new unit detection fuse, follow the instruction below.
Page 353: Pressure Roller
Fusing Unit Pass the fuse harness through the slit located next to the connector (blue arrow) and place the fuse in the empty space (blue circle). Execute SP5-810-002 [SC Reset: Hard High Temp. Detection]. Execute SP3-701-116 [Manual New Unit Set: #Fusing Belt]. Pressure Roller Adjustment before replacing the pressure roller Before replacing the Pressure Roller, set SP3-701-118 to "1"...
Page 354 4. Replacement and Adjustment • This screw is adjusted in the factory for the correct nip width, to match the hardness characteristics of each roller. Do not adjust the pressure adjustment screw in the field. • Also, do not move the pressure roller to another fusing unit. Heating sleeve unit (Heating sleeve unit) Pressure roller [A] (C-ring ×2)
Page 355: Thermostat Unit
Fusing Unit Apply the grease (FLUOTRIBO MG GREASE) to the rear shaft of the pressure roller at 5-7mm from the cut edge. Apply the grease (FLUOTRIBO MG GREASE) to the front shaft of the pressure roller at 5-7mm from the C-ring notch. Thermostat Unit Left frame (Heating sleeve unit)
Page 356: Non-Contact Thermistor Unit
4. Replacement and Adjustment Thermostat unit [A] ( ×2) Non-contact Thermistor Unit Left frame (Heating sleeve unit) Non-contact Thermistor unit [A] ( ×2, ×2)
Page 357: Fusing Thermistor
Fusing Unit Fusing Thermistor Fusing upper cover (page 344) Fusing lower cover (page 344) Fusing thermistor (edge) [A], fusing thermistor (center) [B] ( ×2, ×2, ×1) Fusing Thermopile Unit Fusing unit (page 340) Fusing thermopile unit [A] ( ×2, ×2)
Page 358: Pressure Roller Hp Sensor
4. Replacement and Adjustment Pressure Roller HP Sensor Fusing unit (page 340) Pressure roller HP sensor unit [A] ( ×1, ×1) Pressure roller HP sensor [A] Fusing Shield Position Sensor Fusing unit (page 340)
Page 359: Fusing Shield Drive Motor
Fusing Unit Fusing shield position sensor unit [A] ( ×1, ×2) Fusing shield position sensor (upper) [A], Fusing shield position sensor (lower)[B] Fusing Shield Drive Motor Fusing unit (page 340)
Page 360 4. Replacement and Adjustment Fusing shield drive motor unit [A] ( ×2, ×1) Fusing shield drive motor [A] ( ×2)
Page 361: Paper Exit
Paper Exit Paper Exit Paper Exit Unit Open the right cover (page 383) Fusing unit (page 340) Inner cover [A] ( ×2) Paper exit unit [A] ( ×1, ×2) Paper Exit Switching Solenoid Paper exit unit (page 359)
Page 362: Paper Exit Sensor
4. Replacement and Adjustment Paper exit switching solenoid [A] ( ×2, ×1, ×1) Paper Exit Sensor Paper exit unit (page 359) Feeler [A]...
Page 363 Paper Exit Harness [A] ( ×1, ×3) Paper exit sensor unit [A] ( ×1, ×1)
Page 364: Reverse Sensor
4. Replacement and Adjustment Paper exit sensor [A] Reverse Sensor Paper exit unit (page 359) Reverse sensor unit [A] ( ×1, ×1, ×1)
Page 365: Reverse Motor
Paper Exit Reverse sensor [A] Reverse Motor Paper exit unit (page 359) Gear [A]...
Page 366: Fusing Exit Sensor
4. Replacement and Adjustment Reverse motor unit [A] ( ×3, ×1, ×1, ×1) Reverse motor [A] ( ×2, ×1) Fusing Exit Sensor Paper exit unit (page 359)
Page 367 Paper Exit Fusing exit sensor unit [A] ( ×1, ×1, ×1) Fusing exit sensor [A]...
Page 368: Paper Feed
4. Replacement and Adjustment Paper Feed • The 1st paper feed unit can be removed without removing the duplex unit (just open the right cover), and you can remove the paper feed unit after pulling out the paper tray. • Note that the 1st paper feed unit and 2nd paper feed unit are not interchangeable. Paper Feed Unit 1st Paper Feed Unit Open the right cover [A] wide ( ×2).
Page 369: 2Nd Paper Feed Unit
Paper Feed Paper feed guide plate [A] 1st paper feed unit [A] ( ×2, ×1) 2nd Paper Feed Unit Duplex unit (page 383)
Page 370 4. Replacement and Adjustment Pull out the 2nd paper tray [A]. Transport guide [A] ( ×1) Harness guide [A] ( ×1)
Page 371: Paper Dust Collection Unit
Paper Feed Paper feed guide plate [A] 2nd paper feed unit [A] ( ×2, ×1) Paper Dust Collection Unit Open the right cover (page 383)
Page 372: Separation Roller, Torque Limiter
4. Replacement and Adjustment Paper dust collection unit [A] ( ×1) Separation Roller, Torque Limiter Pull out the paper tray [A]...
Page 373: Pick-Up Roller, Paper Feed Roller
Paper Feed Open the right cover [A] (page 383) Separation Roller [A], Torque Limiter [B] ( ×1) Pick-up Roller, Paper Feed Roller Pull out the paper tray (page 370) Open the right cover (page 370)
Page 374: 1St Tray Lift Motor / 2Nd Tray Lift Motor
4. Replacement and Adjustment Retainer [A] ( ×1) Pick-up Roller [A], Paper Feed Roller [B] 1st Tray Lift Motor / 2nd Tray Lift Motor HVP CB (page 406)
Page 375: Vertical Transport Sensor
Paper Feed 1st Tray Lift Motor [A] ( ×2, ×1) 2nd Tray Lift Motor [A] ( ×2, ×1) Vertical Transport Sensor Paper feed unit (page 366)
Page 376: Limit Sensor
4. Replacement and Adjustment Vertical transport sensor unit [A] ( ×1, ×1) Vertical transport sensor [A] Limit Sensor Paper feed unit (page 366)
Page 377: Paper End Sensor
Paper Feed Limit sensor [A] Paper End Sensor Paper feed unit (page 366) While pressing the tab enclosed by the blue circle, remove the paper end sensor [A] (Harness×1).
Page 378: Registration Sensor
4. Replacement and Adjustment Registration Sensor Open the right cover (page 383) Paper transfer roller unit (page 305) Inner bracket [A] ( ×3) Remove the registration sensor from the stay gap using a slotted screwdriver ( ×1)
Page 379: By-Pass Tray Unit
By-pass Tray Unit By-pass Tray Unit By-pass Tray Open the right cover (page 383) Wire [A] ( ×1) Open the duplex unit wide. (page 359) Paper transport guide [A] ( ×2)
Page 380 4. Replacement and Adjustment By-pass tray [A] ( ×4, ×3, ×4)
Page 381: By-Pass Paper End Sensor
By-pass Tray Unit By-pass Paper End Sensor Open the by-pass tray [A]. By-pass paper end sensor cover [A]...
Page 382: By-Pass Pick-Up Roller
4. Replacement and Adjustment By-pass paper end sensor unit [A] ( ×1, ×1) By-pass paper end sensor [A] By-pass Pick-up Roller Open the by-pass tray. (page 377)
Page 383: By-Pass Paper Feed Roller
By-pass Tray Unit By-pass pick-up roller [A] ( ×1) By-pass Paper Feed Roller Paper End Sensor (page 375) By-pass paper feed roller [A] ( ×1) By-pass Separation Roller Paper transport guide (page 377)
Page 384: Torque Limiter
4. Replacement and Adjustment By-pass separation roller [A] ( ×1) Torque Limiter By-pass separation roller (page 381) Torque limiter [A]...
Page 385: Duplex Unit
Duplex Unit Duplex Unit Duplex Unit Unlock the lever [A], and then open the right cover [B]. Arm [A] [B] ( ×2) Right rear cover (page 232)
Page 386 4. Replacement and Adjustment Open the 1st paper feed tray [A] and 2nd paper feed tray [B]. Cover [A] ( ×1)
Page 387: Duplex/By-Pass Motor
Duplex Unit Duplex unit [A] ( ×1, ×3) • To attach the duplex unit, loop the harness around as shown in the diagram. Duplex/By-pass Motor Duplex unit (page 383)
Page 388 4. Replacement and Adjustment Harness guide [A] ( ×4) Duplex/by-pass motor unit [A] ( ×3, ×1, ×3) Duplex/By-pass Motor [A] ( ×2)
Page 389: Duplex Entrance Sensor
Duplex Unit Duplex Entrance Sensor Harness guide (page 383) Remove two tabs, and remove the transport guide [A]. Duplex entrance unit [A] ( ×8)
Page 390: Duplex Exit Sensor
4. Replacement and Adjustment Duplex entrance sensor unit [A] ( ×1) Duplex entrance sensor [A] ( ×1) Duplex Exit Sensor Duplex unit (page 383)
Page 391 Duplex Unit Harness guide [A] ( ×1) Duplex exit sensor unit [A] ( ×1)
Page 392 4. Replacement and Adjustment Duplex exit sensor [A] ( ×1)
Page 393: Electrical Components
Electrical Components Electrical Components • There is a FFC with tabs. Release the tabs to remove. Overview Printed Circuits/Parts Inside the Controller Box...
Page 394: Printed Circuits Behind The Controller Box
4. Replacement and Adjustment Controller Box Cooling Fan Controller Board Printed Circuits Behind the Controller Box. HVP_TTS Imaging IOB Printed Circuit/Parts Inside the Power Box...
Page 395: Printed Circuits Behind The Power Box
Electrical Components PSU (AC controller board) PSU (DC Power) PSU Cooling Fan Printed Circuits Behind the Power Box. HVP_CB Paper Transport IOB • The FFC connector has a lock mechanism. Do not use force to pull it out.
Page 396: Bcu
4. Replacement and Adjustment IPU [A] ( ×6, ×12) • The FFC connector has a lock mechanism. Do not use force to pull it out. Rear cover (page 230) BCU [A] ( ×2, ×4) When installing the new BCU Remove the NVRAM from the old BCU. Then install it on the new BCU after you replace the BCU. Replace the NVRAM (page 395) if the NVRAM on the old BCU is defective.
Page 397: Replacing The Nvram (Eeprom) On The Bcu
Electrical Components • Make sure you print out the SMC reports ("SP Mode Data" and "Logging Data") before you replace the NVRAM. • Keep NVRAMs (EEPROM) away from any objects that can cause static electricity. Static electricity can damage NVRAM data. •...
Page 398: Controller Board
4. Replacement and Adjustment Turn off the machine, and then remove the SD card from slot #2. Turn on the main switch. Check the factory setting sheet and the SMC data printout from step 2, and set the user tool and SP settings so they are the same as before. Do ACC (Copier function and Printer function).
Page 399: Nvrams On The Controller Board
Electrical Components DIMM (Unlock) NVRAMs on the controller board • Referring to the following procedure, be sure that there are no mistakes in the mounting position and orientation of the NVRAMs. • SC195 (Machine serial number error) will be displayed if you forget to attach the NVRAM. •...
Page 400 4. Replacement and Adjustment • If they have a backup of the address book data, use their own backup data for restoring. This is because there is a risk that the data cannot be backed up properly depending on the NV- RAM condition.
Page 401 Electrical Components • SC673 will be displayed at start-up, but this is normal behavior. This is because the controller and the smart operation panel cannot communicate with each other due to changing the SP settings for the operation panel. Change the SP settings for the operation panel. •...
Page 402 4. Replacement and Adjustment Ask the customer to restore their address book. Or restore the address book data using SP5-846-052 (UCS Setting: Restore All Addr Book), and ask the customer to ensure the address book data has been restored properly. •...
Page 403: Hdd
Electrical Components Mounting position and orientation of the NVRAMs • When replacing the controller board, first, check which SDK applications have been installed. After replacing the controller board, re-install the SDK applications by following the installation instructions for each application. •...
Page 404: Adjustment After Replacement
4. Replacement and Adjustment HDD [A] ( ×3, ×2) Adjustment after replacement Run SP5832-001, to initialize the hard disk. Even if you use an HDD that is already formatted, it is recommended that you re-initialize. Run SP5853-001, to install the fixed stamps. Run SP5846-052, to copy the address book from the SD card to the HDD.
Page 405: Hvp_Tts
Electrical Components Open the controller box [A]. ( ×6) Imaging IOB [A] ( ×5, ×14) HVP_TTS Open the controller box. (page 402)
Page 406: Psu (Ac Controller Board)
4. Replacement and Adjustment HVP_TTS [A] ( ×4, ×6) PSU (AC Controller Board) Rear lower cover (page 231) PSU (AC Controller Board) [A] ( ×6, ×7 for NA, x 6 for EU/AA) PSU (DC Power) Rear lower cover (page 231)
Page 407: Paper Transport Iob
Electrical Components PSU (DC Power) [A] ( ×8, ×7) Paper Transport IOB Rear lower cover (page 231) Power supply box [A] ( ×6, Among them, tapping screw×1, ×10, ×4) • The power box [A] is hooked onto the machine at the locations in the blue circles.
Page 408: Hvp-Cb
4. Replacement and Adjustment Paper transport IOB [A] ( ×6, ×22) HVP-CB • Before replacing the HVP-CB, input all the four charge voltage correction values from the decal on the new board into the correct SPs as shown below, then turn the power OFF. After replacing the board, turn the power ON.
Page 409 Electrical Components SP2-005-239 SP2-005-240 SP2-005-241 SP2-005-242 Serial No. Left: Last three digits of SP Number Right: Correction Value QR code (For production process) The location of the bar-code decal [A] • You need to paste only the following red part on the HVP-CB. QR code and releasing paper can be discarded.
Page 410 4. Replacement and Adjustment Power supply box (page 405) HVP_CB [A] ( ×4, ×1)
Page 411: When Removing The Hvp-Cb Together With Its Bracket
Electrical Components When removing the HVP-CB together with its bracket Release the claws attached to the bracket for HVP-CB [A] ( × 4). Remove the HVP-CB together with the bracket [A] ( × 2, claw × 2, × 1).
Page 412 4. Replacement and Adjustment • There are two claws on the bracket [A]. Release them in a downward direction.
Page 413: Fans/Filters
Fans/Filters Fans/Filters Odor Filter Odor filter box [A] Odor filter [A] Development Intake Fan/Right Inner lower cover (page 239)
Page 414: Development Intake Fan/Left
4. Replacement and Adjustment Development Intake Fan/Right unit [A] ( ×2, ×1, ×1) Development Intake Fan/Right [A] ( ×2) Development Intake Fan/Left Inner lower cover (page 239) Development Intake Fan/Left unit [A] ( ×2, ×1)
Page 415: Ozone Exhaust Fan
Fans/Filters Development Intake Fan/Left [A] ( ×2) Ozone Exhaust Fan Power supply box (page 405) Ozone exhaust fan [A] ( ×2, ×1) Paper Exit Cooling Fan Main power switch cover (page 234)
Page 416: Fusing Exhaust Heat Fan
4. Replacement and Adjustment Paper exit cooling fan [A] ( ×2, ×1) Fusing Exhaust Heat Fan Rear right cover (page 231) Fusing exhaust heat fan unit [A] ( ×2, ×1, ×1)
Page 417: Toner Supply Cooling Fan
Fans/Filters Fusing exhaust heat fan [A] Toner Supply Cooling Fan Rear right cover (page 231) Right rear cover (page 232) Toner supply cooling fan unit [A] ( ×2, ×1)
Page 418: Psu Cooling Fan
4. Replacement and Adjustment Toner supply cooling fan [A] PSU Cooling Fan Rear lower cover (page 231) PSU cooling fan unit [A] ( ×2, PSU cooling fan [A]...
Page 419: Power Box Cooling Fan
Fans/Filters Power Box Cooling Fan Rear cover (page 230) Power box cooling fan [A] ( ×2)
Page 420: Image Adjustment
4. Replacement and Adjustment Image Adjustment Auto Color Calibration Image adjustment is performed by setting the Auto Color Calibration (ACC) during installation. • When you set the adjustment sheet on the exposure glass, put about 10 pieces of white paper on the adjustment sheet in order for the original to contact the exposure glass sufficiently.
Page 421: Copy Mode
Image Adjustment Use SP modes if you want to modify the printer gamma curve created with ACC. You can adjust the gamma data for the following: • Highlight • Middle • Shadow areas • IDmax. The adjustable range is from 0 to 30 (31 steps). Copy Mode - KCMY Color Balance Adjustment - The adjustment uses only "Offset"...
Page 422 4. Replacement and Adjustment - Adjustment Procedure - 1. Copy the C-4 chart in the mode that you want to adjust. 2. Enter the SP mode. 3. Select "System SP." 4. Select SP4-918-009. 5. Adjust the offset values until the copy quality conforms to the standard (see the table below). •...
Page 423 Image Adjustment Adjust the offset value so that dirty background does not show Highlight (Low ID) on the copy and the density of (K, C, M, and Y) level 3 is slightly lighter than that of level 3 on the C-4 chart. Adjust the offset value so that the color balance of black scale K Highlight (Low ID)
Page 424 4. Replacement and Adjustment Adjust the offset value so that ID max: (K, C, M, and the density of level 10 matches that of level 10 on the C-4 chart. Adjust the offset value so that Middle (Middle ID) the density of level 6 matches (K, C, M, and Y) that of level 6 on the C-4 chart.
Page 425: Printer Mode
Image Adjustment • Text parts of the test pattern cannot be printed clearly after you adjust "shadow" as shown above. At this time, check if the 5 line/mm pattern at each corner is printed clearly. If it is not, adjust the offset value of "shadow"...
Page 426: Color Registration
4. Replacement and Adjustment Color Registration Adjust color registration with the following procedure when color registration errors occurred. Check the occurrence of color registration errors Prepare some A3 sheets. 1. Execute SP2-111-004 (Forced line Position Adj.: Mode d) 2. Make sure that execution completed successfully with using SP2-194-007 (MUSIC). If the value of SP2-194-007 is “0”, it indicates that the result of SP2-111-004 was successful.
Page 427 Image Adjustment This is a case in which there is a shift in the sub-scan direction at the trailing edge of the paper. The following diagram shows “C”, “M” or “Y” lines farther away from the leading edge than “K” lines. 3.
Page 428 4. Replacement and Adjustment Case “C” or “Y” 5. Pattern 5 This is a case in which a color registration error is found in the sub-scan direction, but it is not the same as the Pattern 1 or 2. The error appears and disappears at intervals down the page. Ways to fix color registration errors SP2-111-004 (Forced Line Position Adj.
Page 429 Image Adjustment Result of Check Blank image, abnormal image, low image density 1. Image Processing failure Causes 2. Pattern density low 3. BCU(IPU) failure SP2-194-010, 011, 012 shows 1.Replace PCU, Intermediate Transfer Belt, Power "2" or "3" pack Solution 2. Execute process control, supply toner 3.
Page 430 4. Replacement and Adjustment Result of Check Image density low Causes Pattern density low Execute the process control Solution Supply toner Pattern Leading edge registration for “M”, “C”, and/or Result of Check Any of “Y” shifts over ±1.4mm from that of “K”. SP2-194-010 or 011 or 012 shows 1.
Page 431 Image Adjustment Leading edge registration of “M”, “C”, and/or “Y” Result of Check shifts over ±1.4mm from that of “K”. 1. Normal 2. Image Transfer Belt failure Causes 3. Drive Section failure 4. BCU(IPU)failure 1. Execute SP2-111-003 (Forced Line Position Adj.: Mode c) 2.
Page 432 4. Replacement and Adjustment Skew of “M”, “C” and/or “Y” shifts over ±0.75mm Result of Check against that of “K” 1. PCU installation failure Causes 2. Laser Unit failure 3. BCU(IPU) failure 1. Reset/Replace PCU Solution 2. Replace Laser Unit 3.
Page 433 Image Adjustment Result of Check Side-to-side registration for K shifted Abnormal SP value of main scan color registration Causes Solution Adjust SP2-101-001 Pattern No color registration errors Result of Check The main-scan magnification for “K” is not correct. Abnormal SP value of standard sync value between Causes two points (K) Solution...
Page 434 4. Replacement and Adjustment Although main scan magnification is OK, the color Result of Check registration in the center of the image is shifted 1. Significant movement of Image Transfer Belt (Center) Causes 2. ID Sensor (Center) failure Color registration 3.
Page 435 Image Adjustment The leading edge registration of “M”, “C” and/or Result of Check “Y” is not correct. 1. Image Transfer Belt failure 2. Drive Section failure Causes 3. ID Sensor failure 4. BCU(IPU) failure 5. Normal Color registration errors found 1.
Page 436: Adjustment After Replacing
4. Replacement and Adjustment Adjustment after replacing Image position adjustment Parts that require adjustment The following items need to be adjusted after replacement or executing SP5-801 (Memory Clear). • Lens block • Scanner motor • Polygon motor*1 • Laser unit*1 •...
Page 437 Adjustment after replacing <Registration Adjustment: Side-to-Side (Main scan) / Leading edge (Sub scan)> 1. Output a test pattern and check [A] shown above. The value of SP1-001 (Leading Edge Registration) needs to be adjusted within the standard range if the value of [A] does not reach [5.2±2mm] for Plain Paper or [4.2±1.5mm] for thick paper, including Medium Thick.
Page 438: Scanner-Related Adjustment
4. Replacement and Adjustment • Standard (Magnification tolerance) * Same Size: Main scan: Less than ±0.55% * Same Size: Sub scan: Less than ±1.00% * Reduction: Main/Sub scan: Less than ±1.00/reduction ratio * Enlargement: Main/Sub scan: Less than ±1.00% (ex.) current mag. (100.1%) x current SP value (249449) = 1.001 x 249449 = changed SP (249698) Colors will be automatically corrected when performing the line position adjustment.
Page 439 Adjustment after replacing <Scanner magnification adjustment> 1. Set the test chart on the exposure glass, select a feed tray and start copying. You can select any feed tray. 2. Check whether the output image was within the standard range compared with the test pattern. If the image is out of range, execute SP4-008(Sub scan Magnification Adj.) to change the magnification.
Page 440 4. Replacement and Adjustment • Method for adjusting 1. Turn Off the [Power] key and the main power switch, then disconnect the plug. 2. Remove the Operation panel.(page 233, page 240) 3. Remove the Scanner left cover (page 251) 4. Loosen the screws [A] securing the scanner. ( x 7) 5.
Page 441: Adf Image Adjustment
Adjustment after replacing • The adjusting amount of the cam is 0.5 mm steps. 7. Tighten the screws [A] that were loosened in step 4. 8. Put the operation panel and covers back into their original places. (After adjustment, be sure to check that output images are normal).
Page 442 4. Replacement and Adjustment • A: 4.2±2mm • B: 2±1mm SP No. SP Name Range SP6-006-001 Side-to-Side Regist: Front ±3.0mm SP6-006-003 Side-to-Side Regist: Rear ±5.0mm SP6-006-005 Leading Edge Registration ±3.0mm SP6-006-006 Buckle: Duplex Rear ±2.5mm SP6-006-007 Rear Edge Erase ±10.0mm <Sub scan magnification adjustment>...
Page 443: Troubleshooting
5. Troubleshooting Self-Diagnostic Mode Service Call Codes Service Call Conditions SC call or SC alarm in Pattern Display How to reset customer support system Execute CE reset SP mode, and switch main power from OFF to ON. • When canceling a The SC is displayed on the Occurrence &...
Page 444: Sc Logging
5. Troubleshooting SC call or SC alarm in Pattern Display How to reset customer support system Occurrence & alarm count The SC is displayed on the Switch user reset power Power supply OFF operation panel, and the key or main power switch machine cannot be used OFF to ON.
Page 445 Self-Diagnostic Mode When an automatic reboot is performed, a confirmation screen is displayed after reboot. The confirmation screen can be cancelled by pressing the [OK] key (display is not cancelled only when the main power switch is switched OFF to ON). Screen display during reboot •...
Page 446 5. Troubleshooting...
Page 447: Controller Self-Diagnosis Outline
Self-Diagnostic Mode Controller self-diagnosis outline Controller self-diagnosis includes 3 types, i.e., "ordinary self-diagnosis", "detailed self-diagnosis", and "SC detection". "Ordinary self-diagnosis" is diagnosis performed for every power ON, and "detailed self-diagnosis" is diagnosis treated as part of the service tools. "SC detection" detects mechanical faults when power is switched on or when the machine is operating.
Page 448: Controller Self-Diagnosis Flowchart
5. Troubleshooting Controller self-diagnosis flowchart...
Page 449 Self-Diagnostic Mode...
Page 450 5. Troubleshooting...
Page 451 Self-Diagnostic Mode...
Page 452: Service Call 101-195
5. Troubleshooting Service Call 101-195 SC100 (Engine: Scanning) SC No. Level Error Name/Error Condition/Major Cause/Solution SC101-01 Lamp Error (Scanning) The white level peak did not reach the prescribed threshold when the white guide plate was scanned. • LED defective • IDB (LED driver) defective •...
Page 453 Service Call 101-195 SC No. Level Error Name/Error Condition/Major Cause/Solution Lamp Error (LED illumination adjustment) LED error was detected. • LED defective • IDB (LED driver) defective • Power/signal harness defective 1. Turn the power off/on. 2. Perform the following operations: •...
Page 454 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC120-00 Scanner Home Position Error 1 The scanner home position sensor does not go OFF. Details: Error detection timing • During homing (when the machine is turned ON or when it returns from energy save mode) •...
Page 455 Service Call 101-195 SC No. Level Error Name/Error Condition/Major Cause/Solution SC121-00 Scanner Home Position Error 2 The scanner home position sensor does not go ON. Details: Error detection timing • During homing • During an automatic adjustment • During a scan from the ADF or exposure glass. •...
Page 456 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC142-00 White level detection error The white level cannot be adjusted to the second target level within the target during auto gain control. • SBU defective • LED defective • IDB (LED driver) defective •...
Page 457 Service Call 101-195 SC No. Level Error Name/Error Condition/Major Cause/Solution SC144-00 SBU Communication Error • Connection to SBU cannot be confirmed. (Connection detection error) • Cannot communicate with the SBU, or the communication result is abnormal. • SBU defective • The other side of the communication (BCU, IPU etc.) defective •...
Page 458 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC161-02 IPU error The machine detects an error during an access to the IPU. IPU board defective (IPU response abnormal, etc.) Replace the IPU board. SC No. Level Error Name/Error Condition/Major Cause/Solution SC165-00 Copy data security unit error •...
Page 459: Service Call 201-285
Service Call 201-285 Service Call 201-285 SC200 (Engine: Image Writing) SC No. Level Error Name/Error Condition/Major Cause/Solution SC201-00 Polygon Motor Error XSCRDY signal (Polygon ready) Error • I/F harness for Polygon Motor Driver is broken/contact failure • Polygon Motor/Polygon Motor Driver failure •...
Page 460 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC202-00 Polygon Motor: ON Timeout Error After the polygon motor turned on, or within T1 sec. after the rpm’s changed, the motor did not enter READY status. • The interface harness to the polygon motor driver damaged or not connected correctly.
Page 461 Service Call 201-285 SC No. Level Error Name/Error Condition/Major Cause/Solution SC204-00 Polygon Motor: XSCRDY Signal Error During polygon motor rotation, the XSCRDY signal was inactive (H) for longer than one rotation of the polygon. • The interface harness to the polygon motor driver damaged or not connected correctly.
Page 462 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC230-01 FGATE ON error: Bk SC230-02 FGATE ON error: Cy SC230-03 FGATE ON error: Ma SC230-04 FGATE ON error: Ye The FGATE signal did not turn ON within T1 sec. after the writing process of the corresponding color started.
Page 463 Service Call 201-285 SC No. Level Error Name/Error Condition/Major Cause/Solution SC240-01 LD error: Bk SC240-04 LD error: Ma • If LD error terminal of LD driver of corresponding color is asserted after LD initialization. • If an error is detected during initialization of P-MAC which detects Ith/Ieta of LD of corresponding color.
Page 464 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC285-00 MUSIC error The results of MUSIC pattern reading failed 4 times. (even if mode e (real time MUSIC) fails, the error count is not incremented (+1)) • TM sensor defective •...
Page 465: Service Call 324-396
Service Call 324-396 Service Call 324-396 SC300 (Engine: Charge, Development) SC No. Level Error Name/Error Condition/Major Cause/Solution SC324-01 Development motor: Bk: Lock Lock signals are observed at 2 sec intervals during motor ON, and a High level is detected at least 20 times •...
Page 466 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC324-05 Development motor: CMY: Lock Lock signals are observed at 2 sec intervals during motor ON, and a High level is detected at least 20 times • Motor defective • Connector disconnected •...
Page 467: Error Sc361-01...Sc370-01
Service Call 324-396 SC No. Level Error Name/Error Condition/Major Cause/Solution SC361-01 TD sensor output error: Upper Limit (K) SC361-02 TD sensor output error: Upper Limit (C) SC361-03 TD sensor output error: Upper Limit (M) SC361-04 TD sensor output error: Upper Limit (Y) TD sensor output: Vt (SP3-210-001 to 004) >...
Page 468 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC370-02 TM (ID) sensor calibration error (C) SC370-03 TM (ID) sensor calibration error (R) Regular reflection optical output voltage of the Front or Center or Rear TM (ID) sensor: Vsg_reg cannot be adjusted to within target range. Upper limit (SP3-320-013: initial value 4.5V) Lower limit (SP3-320-014: initial value 3.5V) •...
Page 469 Service Call 324-396 SC No. Level Error Name/Error Condition/Major Cause/Solution SC396-05 Drum motor (CMY) Lock Lock signals are observed at 2 sec intervals during motor ON, and a High level is detected at least 20 times. • Motor defective • Connector disconnected •...
Page 470: Service Call 441-498
5. Troubleshooting Service Call 441-498 SC400 (Engine: Around the Drum) SC No. Level Error Name/Error Condition/Major Cause/Solution SC441-00 Drum transfer motor: Lock Lock signals are observed at 2 sec intervals during motor ON, and a High level is detected at least 20 times. •...
Page 471 Service Call 441-498 SC No. Level Error Name/Error Condition/Major Cause/Solution SC442-00 ITB Lift Error Even though the ITB lift motor (also Toner supply motor (M)) rotates, the ITB lift sensor failed to detect the specified sensor feeler status within specified time. •...
Page 472 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC452-00 Paper transfer contact motor error Paper transfer contact motor: position sensor cannot detect the sensor filler state within the predetermined time (see below) even if the paper transfer contact motor is rotated. •...
Page 473 Service Call 441-498 SC No. Level Error Name/Error Condition/Major Cause/Solution SC491-00 High voltage power source: charge/development: output error SC detection signal (charge/development) is L (abnormal) for 200 ms consecutively during high voltage (charge/development) output. H/W error • Output contact setting fault •...
Page 474 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC492-00 High voltage power source: image transfer/paper transfer: output error SC detection signal (transfer) is L (abnormal) for 200 ms consecutively during high voltage (transfer) output. H/W error • Output power connector setting fault •...
Page 475 Service Call 441-498 SC No. Level Error Name/Error Condition/Major Cause/Solution SC493-00 High voltage power source: DS development: output error "HVP:DS:output error detection signal" is detected “0” (abnormal) for 10 times consecutively (for 200ms) during output of the PWM signal used as an error detection target •...
Page 476: Service Call 501-584
5. Troubleshooting Service Call 501-584 SC500 (Engine: Paper transport 1: Paper Feed, Duplex, Transport) SC No. Level Error Name/Error Condition/Major Cause/Solution SC501-01 1st Tray Lift Error The 1st tray lift motor error detection count reaches 3. (Up to 2, reset is displayed) •...
Page 477 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution SC501-02 1st Tray Lowering Error The 1st tray descent motor error detection count reaches 5. (Up to 4, reset is displayed) • 1st tray limit sensor connector missing, malfunction, dirt •...
Page 478 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC502-01 2nd Tray Lift Error The 2nd tray lift motor error detection count reaches 3. (Up to 2, reset is displayed) • 2nd tray limit sensor connector missing, malfunction, dirt • 2nd tray lift motor connector missing, disconnection, malfunction •...
Page 479 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution SC502-02 2nd Tray Lowering Error The detection count of 2nd tray descent motor descent errors reaches a total of 5. (Up to 4, reset is displayed) • The 2nd paper feed tray limit sensor connector missing, malfunction, and dirt •...
Page 480 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC503-01 3rd Tray Lift Error (single bank) • Lift motor ascent error detection During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, and the limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively.
Page 481 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution 3rd Tray Lowering Error (single bank) • Lift motor descent error detection During tray initialization, the tray base plate is lowered to check the tray base plate position, and the limit sensor is detected although a predetermined time elapsed, for 3 times consecutively.
Page 482 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution 3rd Tray Lift Error (double bank, upper tray) • Lift motor ascent error detection During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, and the limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively.
Page 483 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution 3rd Tray Lowering Error (double bank, upper tray) • Lift motor descent error detection During tray initialization, the tray base plate is lowered to check the tray base plate position; the limit sensor is detected although a predetermined time elapsed, for 3 times consecutively.
Page 484 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution 3rd Tray Lift Error (LCIT) • Upper limit detection error (during descent) During tray initialization (upper limit detection/lower limit not detected), the tray base plate is lowered to check the tray base plate position, and the limit sensor is detected although a predetermined time elapsed, for 3 times consecutively.
Page 485 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution • Lift motor error/connector missing • Limit sensor error/connector missing • Harness broken • Bank control board defective • Foreign matter, such as paper scrap, is caught between the right tray and the tray lift motor •...
Page 486 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution 3rd Tray Lowering Error (LCIT) • Lower limit detection error (during descent) During tray initialization (upper limit not detected/lower eject limit detection), the tray base plate is lowered to check the tray base plate position, and the lower limit sensor is not detected although a predetermined time elapsed.
Page 487 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution • Lift motor error/connector missing • Lower limit sensor error/connector missing • Harness broken • Bank control board defective • Foreign matter, such as paper scrap, is caught between the right tray and the tray lift motor •...
Page 488 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution 3rd Tray Paper Overload Error (LCIT) During tray initialization, both the upper limit and lower limit are detected 3 times consecutively. (Up to 2 times consecutively, LCIT transmits "tray set fault" to the main machine) •...
Page 489 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution 3rd Tray Paper Position Error (LCIT) During left/right tray set, or when power is switched ON, or when transfer is complete, "open" is detected 3 times consecutively by end fence open/close detection. (Up to 2 times consecutively, LCIT transmits "tray set fault"...
Page 490 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution 3rd Tray Transfer Error (LCIT) • Transfer end detection error At right tray paper end (right tray lower limit detection, left tray paper detection), left tray paper is transferred to the right tray, but the left tray paper sensor is detected although a predetermined time elapsed (transfer paper missing is not detected), for 3 times consecutively.
Page 491 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution 3rd Tray Transfer HP Error (LCIT) • HP detection error (during transfer start) At right tray paper end (right tray lower limit detection, left tray paper detection), left tray paper is transferred to the right tray, but the left tray transfer fence HP sensor is detected although a predetermined time elapsed (HP sensor missing cannot be detected) •...
Page 492 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution • Transfer motor error/connector missing • Left tray transfer fence HP sensor error/connector missing • Harness broken • Bank control board defective • Paper overload • Foreign matter, such as paper scrap, is caught between the left tray and the tray transport motor •...
Page 493 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution SC504-21 4th Tray Lift Error (double bank, lower tray) • Lift motor ascent error detection During tray initialization (upper limit not detected/lower limit detection), the tray base plate is raised to check the tray base plate position, but the limit sensor is not detected although a predetermined time elapsed, for 3 times consecutively.
Page 494 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution 4th Tray Lowering Error (double bank, lower tray) • Lift motor descent error detection During tray initialization, the tray base plate is lowered to check the tray base plate position, but the limit sensor is detected although a predetermined time elapsed, for 3 times consecutively.
Page 495 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution SC505-41 Side LCIT Limit Detection Error • Upper limit detection error (during descent) During tray initialization (upper limit detection/lower limit not detected), the tray base plate is lowered to check the tray base plate position, but the limit sensor is detected although a predetermined time elapsed.
Page 496 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution • Lift motor error/connector missing • Limit sensor error/connector missing • Harness broken • Bank control board defective • Paper set fault • Timing belt damage/dropout • Timing pulley damage/dropout • Base plate damage/horizontality fault •...
Page 497 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution Side LCIT Lower Limit Detection Error • Lower limit detection error (during descent) During tray initialization (upper limit not detected /lower limit eject detection), the tray base plate is lowered to check the tray base plate position, but the lower limit sensor is not detected although a predetermined time elapsed.
Page 498 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution • Lift motor error/connector missing • Lower limit sensor error/connector missing • Harness broken • Bank control board defective • Paper set fault • Timing belt damage/dropout • Timing pulley damage/dropout •...
Page 499 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution Side LCIT Paper Overload Error During tray initialization, both the upper limit and lower limit are detected for 3 times consecutively (up to 2 times consecutively, the side LCIT transmits a "tray set fault" to the main machine. •...
Page 500 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution During motor ON, after checking the motor error notification registers (err_velo and err_posi) for 500msec, the error state of either register was detected at least 5 times. • Motor defective • Connector disconnected •...
Page 501 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution SC522-00 Paper Exit Motor: Lock During motor ON, after checking the motor error notification registers (err_velo and err_posi) for 500msec, the error state of either register was detected at least 5 times. •...
Page 502 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC531-02 Development Intake Fan/Left Lock SC531-03 Drive Cooling Fan Lock In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively. •...
Page 503 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively. • Motor defective • Connector disconnected •...
Page 504 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC535-00 Paper Exit Cooling Fan Lock In the motor ON state, the value of the lock sensor is checked every 100msec. If a lock signal is not obtained for 50 times consecutively. •...
Page 505 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution SC541-01 Fusing Central Thermopile Disconnection Below -50 degrees C (or below CB) is detected for (t11) seconds continuously. • disconnection • Connector disconnected • Replace the thermopile • Reset the connector •...
Page 506 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC542-02 Fusing central thermopile does not reload (T21) degrees C not reached after heater 1 ON for (t3) seconds SC542-03 Fusing central thermopile does not reload Heating central reload permission temperature not reached after heater 1 ON for (t311) seconds.
Page 507 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution SC544-01 Fusing central thermopile high temperature detection (hardware) In the event of an error • Triac defective (short-circuit) • Engine controller defective • Heating central thermopile defective • Fusing control software: out of control •...
Page 508 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC545-00 Fusing central heater continuously Heat After waiting for full power for more than (t6) seconds continuously, not detected for (t8) seconds. • Definition of heater full power Continuously heating rate set point (maximum heating rate) •...
Page 509 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution Zero cross error (relay contact fault) In the event of an error • Fusing relay damage (contact open) • Fusing relay drive circuit fault • PSU fuse (24VS) blowout SC547-02 •...
Page 510 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Shield Operation Error Detection SC549-03 During shield basic operation, shield motor does not stop even if (t32) seconds elapsed from rotation start. Shield Operation Error Detection SC549-04 During HP detection operation, HP detection fails 3 times consecutively. •...
Page 511 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution SC551-02 Edge NC Sensor Disconnection 3ED - 3FF (FB voltage: 3.243V-3.300V) is detected for (t13) seconds continuously (NC sensor center: detection & compensation NC sensor edge: detection & compensation). Detection period: 100 ms, detection frequency: 10 times or more. •...
Page 512 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution • Thermopile lens dirt • Thermopile modification, float • Outside input voltage guarantee • After excessive temperature rise prevention unit operation • Replace the thermopile. • Make sure that the input voltage is within acceptable limits. •...
Page 513 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution SC554-02 Fusing end NC sensor high temperature detection (hardware) In the event of an error • Triac defective (short-circuit) • Engine controller defective • Heating edge thermopile defective • Fusing control software: out of control •...
Page 514 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC557-00 Zero Cross Frequency Exceeded In the event of an error Frequency instability of commercial power line/Noise SC No. Level Error Name/Error Condition/Major Cause/Solution SC559-00 Fusing Jam Detected for 3 Times Consecutively Fusing jam (does not reach fusing exit sensor) is detected for 3 times consecutively.
Page 515 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution SC561-00 Pressurized Central Thermistor Disconnection Below 0 degree C (or below 3F9) detected for (t12) seconds continuously. Detection period 100ms, detection count: 10 times or more. • Thermistor disconnection • Connector disconnected •...
Page 516 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC563-00 Pressurized Central Thermistor High Temperature Detection (software) Above (T3) degrees C detected for (t4) seconds continuously. Detection period: 100ms, detection count: 10 times or more. • Triac short-circuit • IOB defective •...
Page 517 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution SC569-00 Paper Exit/ Pressure Release Motor Error Detection Retry operation fails 3 times consecutively. • Motor defective • Sensor defective • Filler modification, defective • Replace the paper exit/ pressure release motor. •...
Page 518 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC572-04 Pressurized Edge Thermistor Does Not Reload After starting continuous job with paper width of 257mm or more, does not reach (T22) degrees C after (t313) seconds. • Thermistor dirt • Thermistor deformation, float •...
Page 519 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution SC574-00 Pressurized Edge Thermistor High Temperature Detection (hardware) Above (T4) degrees C detected • Triac short-circuit • IOB defective • BCU defective • Fusing control: out of control • Replace the IOB •...
Page 520 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC582-04 Pressurized Expanded Edge Thermistor Does Not Reload After starting continuous job with paper width of 257mm or more, does not reach (T22) degrees C after (t313) seconds. • Thermistor dirt •...
Page 521 Service Call 501-584 SC No. Level Error Name/Error Condition/Major Cause/Solution SC584-00 Pressurized Expanded Edge Thermistor High Temperature Detection (hardware) Above (T4) degrees C detected • Triac short-circuit • IOB controller defective • BCU controller defective • Fusing control: out of control •...
Page 522: Service Call 620-689
5. Troubleshooting Service Call 620-689 SC600 (Engine: Communication and Others) SC No. Level Error Name/Error Condition/Major Cause/Solution SC620-01 ADF Communication error After ADF connection was recognized on startup, an error is detected. (disconnection detection) SC620-02 ADF Communication Error After ADF connection was recognized on startup, an error is detected. (Retry out due to communication error) •...
Page 523 Service Call 620-689 SC No. Level Error Name/Error Condition/Major Cause/Solution SC621-00 Finisher communication error • Detected an error when connecting the communication line. • Received a communication error notification from the URAT. • Finisher control board defective. • BCU defective •...
Page 524 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC623-00 2nd bank communication error During superposition of single bank - double bank, double bank - side LICT, and LCIT - side LCIT, 1. When the upper bank side recognizes the lower bank, the break of the lower bank is not canceled within t5ms.
Page 525: Error Sc665...Sc669-13
Service Call 620-689 SC No. Level Error Name/Error Condition/Major Cause/Solution SC665 FFC set detection FFC set error is detected by port lead and AD value read-out SC665-01 BCU-IPU connection error • SC display • LED blink mode correction on BCU SC665-02 BCU - imaging IOB connection error SC display...
Page 526 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC669-14 EEPROM Data write: Communication abort error SC669-15 EEPROM Data write: Communication timeout error SC669-16 EEPROM Data write: Operation stopped error SC669-17 EEPROM Data write: Buffer full SC669-18 EEPROM Data write: No error code SC669-19 EEPROM Data read: ID error SC669-20...
Page 527 Service Call 620-689 SC No. Level Error Name/Error Condition/Major Cause/Solution • Electrical noise • EEPROM not connected fully • EEPROM not installed • EEPROM damaged • BCU damaged • Turn the power off/on • Reconnect the EEPROM • Replace the EEPROM •...
Page 528 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution • When abnormality occurs at cable connection • When error notification was received during communication with the tag and operation is not resumed after 3 retries. There was an error during (wired) communication with the ID chip on the toner bottle.
Page 529 Service Call 620-689 SC No. Level Error Name/Error Condition/Major Cause/Solution When error notification was received during communication with the tag and operation is not resumed after 3 retries. • HST sensor defective • EEPROM defective • PCU set error Suffix number (right edge) shows each color described below: 1, 6: K, 2, 7: Magenta, 3, 8: Cyan, 4, 9: Yellow 01, 06, 11, 16, 21, 26, 31, 36: K 02, 07, 12, 17, 22, 27, 32, 37: M...
Page 530: Sc600 (Controller)
5. Troubleshooting SC600 (Controller) SC No. Level Error Name/Error Condition/Major Cause/Solution Counter device error 1 After 3 attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 SC632-00 Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged.
Page 531 Service Call 620-689 SC No. Level Error Name/Error Condition/Major Cause/Solution Counter device error 4 A backup battery error was returned by the counter device. Counter device control board or the backup battery of counter device SC635-00 defective • Replace the counter device control board. •...
Page 532: Error Sc636-02...Sc637-01
5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution IC Card Error (Version error) The version of the expanded authentication module is not correct. SC636-02 Incorrect module version Install the correct file of the expanded authentication module. SC No. Level Error Name/Error Condition/Major Cause/Solution IC Card Error (OSM user code file error) •...
Page 533 Service Call 620-689 SC No. Level Error Name/Error Condition/Major Cause/Solution Tracking Information Notification Error (Management server error) Tracking information was lost. Communication with tracking management server failed. SC637-02 • Network error • tracking management server error • Tracking SDK application error Turn the main power off/on.
Page 534 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Remote Service Modem Communication Error (dialup failing because of incorrect modem configuration) • An error related to communication (dialup connection, modem board etc.) using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on.
Page 535 Service Call 620-689 SC No. Level Error Name/Error Condition/Major Cause/Solution Remote Service Modem Communication Error (RC Gate Type Mwas installed but modem is not present (detected during operation)) • An error related to communication (dialup connection, modem board etc.) using the RC Gate Type M was detected or an error that prevents RC Gate operation was detected at power on.
Page 536 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Illegal Remote Service Dial-up (Chat program parameter error) An unexpected error occurred when RC Gate Type M dialed up the NRS Center. SC651-01 Software bug Logging only. SC No. Level Error Name/Error Condition/Major Cause/Solution Illegal Remote Service Dial-up (Chat program execution error) An unexpected error occurred when RC Gate dialed up the NRS Center.
Page 537 Service Call 620-689 SC No. Level Error Name/Error Condition/Major Cause/Solution Incorrect remote service ID2 ID2 stored in the NVRAM has either of the following problems. • Number of characters is not 17. • Includes a character that cannot be printed. •...
Page 538 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Check the connection between the engine board and the controller board. • If it is always reproduced, replace the engine board. If the problem persists, consider replacing the controller board or other boards between them.
Page 539 Service Call 620-689 SC No. Level Error Name/Error Condition/Major Cause/Solution Controller start up error After the machine was powered on, communication between the controller and the operation panel was not established, or communication with controller was interrupted after a normal startup. •...
Page 540 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Controller start up error The operation panel detected that the controller is down. • Controller stalled • Board installed incorrectly • Controller board defective SC672-13 • Operation panel connector loose, broken, or defective •...
Page 541: Service Call 700-792
Service Call 700-792 Service Call 700-792 SC700 (Engine: Peripherals) SC No. Level Error Name/Error Condition/Major Cause/Solution SC701-03 Paper Feed Motor Driver Error (ARDF) Detection of error signal from motor driver • Encoder disconnection • Encoder connector dropout • Encoder defective •...
Page 542 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC702-01 Protection Device Intercept Error 1 (ARDF) When original source 5V power supply is ON, protection device intercept of 24V power supply system is detected. Any of feed motor, transport motor, reverse solenoid, paper feed solenoid, paper feed clutch and FAN motor defective, a harness short- circuit occurs, and the protection device of the 24V power supply system intercepts.
Page 543 Service Call 700-792 SC No. Level Error Name/Error Condition/Major Cause/Solution SC723-03 Power Supply Error (Internal Finisher: Non-Staple Bind) When original source 24V power supply is ON, protection device intercept of non-interlock power supply system is detected. A motor failure or harness short-circuit occur in the non-interlock power supply system.
Page 544 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Junction Solenoid Motor Error (Internal Finisher: Non-Staple Bind) When the junction claw HP sensor was not turned off while T3[msec] applied to the solenoid motor with the HP sensor turned on. When the junction claw HP sensor was not turned on while T4[msec] applied to the solenoid motor with the HP sensor turned off.
Page 545 Service Call 700-792 SC No. Level Error Name/Error Condition/Major Cause/Solution Stapler Motor Error (Internal Finisher: Non-Staple Bind) When the stapler HP sensor was not turned off while T7[msec] applied to the stapler motor with the HP sensor turned on. When stapler HP sensor was not turned on while T6[msec] applied to the stapler motor with the HP sensor turned off.
Page 546 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Shift Motor Error (Internal Finisher: Non-Staple Bind) When the shift HP sensor was not turned off while T1[msec] applied to the shift motor with the HP sensor turned on. When shift HP sensor was not turned on while T6[msec] applied to the shift motor with the HP sensor turned off.
Page 547 Service Call 700-792 SC No. Level Error Name/Error Condition/Major Cause/Solution Punch Motor Error (Internal finisher) • When punch motor is driven for T16 msec after punch HP sensor ON, the HP sensor does not switch OFF (1st time is jam notification, SC724-25 2nd time is SC notification).
Page 548 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Jogger Rear Motor Error (Internal finisher) • When rear jogger motor is driven for T24 msec when rear jogger HP sensor is ON, the HP sensor does not switch OFF (1st time is jam SC724-32 notification, 2nd time is SC notification).
Page 549 Service Call 700-792 SC No. Level Error Name/Error Condition/Major Cause/Solution Shift Tray Ascent/Descent Motor Error (Internal finisher) • During ascent from paper surface sensor ON, even after T11 msec elapses, the paper surface sensor does not switch OFF (1st time is jam notification, 2nd time is SC notification).
Page 550 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution • Motor defective • Connector disconnected • Motor overload • Home position sensor error • Paper surface sensor error (*SC724-38, 70 only) • Staple jam (*SC724-86 only) • Reset the connector •...
Page 551 Service Call 700-792 SC No. Level Error Name/Error Condition/Major Cause/Solution When original source of 5V power supply is ON, protection device intercept of 24V power system is detected. In 24V power supply system: • Motor defective • Solenoid defective • Harness short- circuit •...
Page 552 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC792-00 No finisher, bridge unit provided When power supply is switched on, it is recognized there is no finisher, and a bridge unit is fitted. • Finisher connector set fault • In a machine which has a bridge unit connected, a finisher is not fitted •...
Page 553: Service Call 816-899
Service Call 816-899 Service Call 816-899 SC800 (Controller) SC No. Level Error Name/Error Condition/Major Cause/Solution SC816 [0x0000] Energy save I/O subsystem error SC816-01 Subsystem error SC816-02 Sysarch (LPUX_GET_PORT_INFO) error SC816-03 Transition to STR was denied. SC816-04 Interrupt in kernel communication driver SC816-05 Preparation for transition to STR failed.
Page 554: Error Sc816-23...51
5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC816-23 read() error SC816-24 read() error SC816-25 read() error SC816-26 write() communication retry error SC816-27 write() communication retry error SC816-28 write() communication retry error SC816-29 write() communication retry error SC816-30 write() communication retry error SC816-35 read() error SC816-36...
Page 555 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution SC816-52 Subsystem error SC816-53 Subsystem error SC816-54 Subsystem error SC816-55 Subsystem error SC816-56 Subsystem error SC816-57 Subsystem error SC816-58 Subsystem error SC816-59 Subsystem error SC816-60 Subsystem error SC816-61 Subsystem error SC816-62 Subsystem error SC816-63...
Page 556 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC816-77 Subsystem error SC816-78 Subsystem error SC816-79 Subsystem error SC816-80 Subsystem error SC816-81 Subsystem error SC816-82 Subsystem error SC816-83 Subsystem error SC816-84 Subsystem error SC816-85 Subsystem error SC816-86 Subsystem error SC816-87 Subsystem error SC816-88 Subsystem error...
Page 557 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution EEPROM access error An error occurred during I/O processing. • A read error occurred and 3 retries failed. SC840-00 • A write error occurred. EEPROM defective or end-of-life SC No. Level Error Name/Error Condition/Major Cause/Solution EEPROM read data error...
Page 558 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Number of times of Nand-Flash block erase exceeding the threshold When the status of the Nand-Flash was checked at power-on or when returning from energy saver mode, the number of times the block was SC842-02 erased exceeded the threshold.
Page 559 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution Wireless LAN board error (driver attachment failure) Wireless LAN board error (wireless LAN card: 802.11 is covered) • Defective wireless LAN board SC855-01 • Loose connection • Turn the main power off/on. •...
Page 560 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Data encryption conversion error (HDD Key Setting Error) A serious error occurred during an attempt to update the encryption key. • Data in the USB Flash etc. corrupted SC858-01 • Communication error because of electromagnetic interference etc. •...
Page 561 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution Data encryption conversion HDD conversion error (HDD check error) HDD was not converted correctly during an attempt to update the encryption key. Only an error screen is displayed and no SC is issued during conversion. This SC is issued after machine restart.
Page 562 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Data encryption conversion HDD conversion error (Data read/write command error) HDD was not converted correctly during an attempt to update the encryption key. Only an error screen is displayed and no SC is issued during conversion. This SC is issued after machine restart.
Page 563 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution • The HDD is connected but the driver detected the following errors. • SS_NOT_READY:/* (-2)HDD does not become READY*/ • SS_BAD_LABEL:/* (-4)Wrong partition type*/ • SS_READ_ERROR:/* (-5)Error occurred while reading or checking the label*/ •...
Page 564 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in an area that does not belong to a partition, such as the disklabel area.) Guide for when to replace the HDD 1.
Page 565 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution Guide for when to replace the HDD 1. When SC863 has occurred ten times or more • The interval is short. • Repeatedly occurs in the same situation (At power-on, etc). •...
Page 566 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "c".) Guide for when to replace the HDD 1.
Page 567 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "d".) Guide for when to replace the HDD 1.
Page 568 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "e".) Guide for when to replace the HDD 1.
Page 569 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "f".) Guide for when to replace the HDD 1.
Page 570 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "g".) Guide for when to replace the HDD 1.
Page 571 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "h".) Guide for when to replace the HDD 1.
Page 572 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "i".) Guide for when to replace the HDD 1.
Page 573 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "j".) Guide for when to replace the HDD 1.
Page 574 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "k".) Guide for when to replace the HDD 1.
Page 575 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "l".) Guide for when to replace the HDD 1.
Page 576 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "m".) Guide for when to replace the HDD 1.
Page 577 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "n".) Guide for when to replace the HDD 1.
Page 578 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "o".) Guide for when to replace the HDD 1.
Page 579 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "p".) Guide for when to replace the HDD 1.
Page 580 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "q".) Guide for when to replace the HDD 1.
Page 581 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "r.) Guide for when to replace the HDD 1.
Page 582 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "r.) Guide for when to replace the HDD 1.
Page 583 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "t) Guide for when to replace the HDD 1.
Page 584 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "u".) Guide for when to replace the HDD 1.
Page 585 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data read failure The data written to the HDD cannot be read normally. Bad sectors were generated during operation. (An error occurred in partition "y".) Guide for when to replace the HDD 1.
Page 586 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data CRC error During HDD operation, the HDD returned a CRC error. Bad sectors were generated during operation. SC864-02 (An error occurred in partition "a".) • Format the HDD. • Replace the HDD. SC No.
Page 587 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data CRC error During HDD operation, the HDD returned a CRC error. Bad sectors were generated during operation. SC864-05 (An error occurred in partition "d".) • Format the HDD. •...
Page 588 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data CRC error During HDD operation, the HDD returned a CRC error. Bad sectors were generated during operation. SC864-08 (An error occurred in partition "g".) • Format the HDD. • Replace the HDD. SC No.
Page 589 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data CRC error During HDD operation, the HDD returned a CRC error. Bad sectors were generated during operation. SC864-11 (An error occurred in partition "j".) • Format the HDD. •...
Page 590 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data CRC error During HDD operation, the HDD returned a CRC error. Bad sectors were generated during operation. SC864-14 (An error occurred in partition "m".) • Format the HDD. • Replace the HDD. SC No.
Page 591 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data CRC error During HDD operation, the HDD returned a CRC error. Bad sectors were generated during operation. SC864-17 (An error occurred in partition "p".) • Format the HDD. •...
Page 592 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data CRC error During HDD operation, the HDD returned a CRC error. Bad sectors were generated during operation. SC864-20 (An error occurred in partition "s".) • Format the HDD. • Replace the HDD. SC No.
Page 593 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD data CRC error During HDD operation, the HDD returned a CRC error. Bad sectors were generated during operation. SC864-23 (An error occurred in partition "v".) • Format the HDD. •...
Page 594 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD access error During HDD operation, the HDD returned an error. The HDD returned an error that does not constitute SC863 (bad sector) SC865-02 or SC864 (CRC error). (An error occurred in partition "a".) Replace the HDD.
Page 595 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD access error During HDD operation, the HDD returned an error. The HDD returned an error that does not constitute SC863 (bad sector) SC865-05 or SC864 (CRC error). (An error occurred in partition "d".) Replace the HDD.
Page 596 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD access error During HDD operation, the HDD returned an error. The HDD returned an error that does not constitute SC863 (bad sector) SC865-08 or SC864 (CRC error). (An error occurred in partition "g".) Replace the HDD.
Page 597 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD access error During HDD operation, the HDD returned an error. The HDD returned an error that does not constitute SC863 (bad sector) SC865-11 or SC864 (CRC error). (An error occurred in partition "j".) Replace the HDD.
Page 598 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD access error During HDD operation, the HDD returned an error. The HDD returned an error that does not constitute SC863 (bad sector) SC865-14 or SC864 (CRC error). (An error occurred in partition "m".) Replace the HDD.
Page 599 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD access error During HDD operation, the HDD returned an error. The HDD returned an error that does not constitute SC863 (bad sector) SC865-17 or SC864 (CRC error). (An error occurred in partition "p".) Replace the HDD.
Page 600 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD access error During HDD operation, the HDD returned an error. The HDD returned an error that does not constitute SC863 (bad sector) SC865-20 or SC864 (CRC error). (An error occurred in partition "s".) Replace the HDD.
Page 601 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution HDD access error During HDD operation, the HDD returned an error. The HDD returned an error that does not constitute SC863 (bad sector) SC865-23 or SC864 (CRC error). (An error occurred in partition "v".) Replace the HDD.
Page 602 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SD card removed The SD card that starts an application was removed from the slot. SC867-02 The SD card that starts an application was removed from the slot (mount point of /mnt/sd2). Turn the main power off/on.
Page 603 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution SD card that starts an application • Turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on.
Page 604 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SD card that starts an application • Turn the main power off and check the SD card insertion status. • If no problem is found, insert the SD card and turn the main power on.
Page 605 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution Address Book data error (Machine configuration: HDD is present but the SC870-08 space for storing the Address Book is unusable.) Address Book data error (Machine configuration: Inconsistency in the SC870-09 NVRAM area used for storing settings required for Address Book configuration.) Address Book data error (Machine configuration: Cannot make a...
Page 606 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Address Book data error (Encryption settings: Failed to convert from SC870-52 plaintext to encrypted text.) Address Book data error (Encryption settings: Failed to convert from SC870-53 encrypted text to plaintext.) Address Book data error (Encryption settings: Detected data SC870-54 inconsistency when reading the encrypted Address Book.) Address Book data error (Encryption settings: Failed to delete file when...
Page 607 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution When an error related to the Address Book is detected during startup or operation. • Software bug • Inconsistency of Address Book source location (machine/delivery server/LDAP server) • Inconsistency of Address Book encryption setting or encryption key (NVRAM or HDD was replaced individually without formatting the Address Book) •...
Page 608 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution HDD mail reception error An error was detected on the HDD immediately after the machine was turned on. • HDD defective • Power was turned of while the machine used the HDD. SC873-00 •...
Page 609 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution Log Data Error 2 An error was detected in the handling of the log data at power on or during machine operation. SC876-02 Log encryption is enabled but encryption module is not installed. •...
Page 610 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Log Data Error 5 An error was detected in the handling of the log data at power on or during machine operation. • Only the NV-RAM has been replaced with one previously used in another machine.
Page 611 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution TPM electronic authentication error The machine failed TPM electronic authentication. System hash registered in the TPM did not match the data on the USB flash. SC878-00 • System module was updated in an unauthorized manner. •...
Page 612 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution MLB error Reply to MLB access was not returned within a specified time. SC880-00 MLB defective • Replace the MLB. • Remove the MLB. SC No. Level Error Name/Error Condition/Major Cause/Solution Authentication area error •...
Page 613 Service Call 816-899 SC No. Level Error Name/Error Condition/Major Cause/Solution Software performance error (signal reception end) Occurs when an internal program behaves abnormally. In case of a hardware defect SC899-00 • Replace the hardware. In case of a software error •...
Page 614: Service Call 900-998
5. Troubleshooting Service Call 900-998 SC900 (Engine: Others) SC No. Level Error Name/Error Condition/Major Cause/Solution CPM setting error 1 Comparison of machine serial number (11 digits) and machine identification code. Details: • Machine serial number cannot be identified because of BCU replacement or malfunctioning.
Page 615: Sc900 (Controller)
Service Call 900-998 SC No. Level Error Name/Error Condition/Major Cause/Solution CPM setting error 3 Comparison of machine serial number (11 digits) and machine identification code. Details: Unable to recognize machine identification code because the controller SC995-03 was replaced incorrectly or is malfunctioning. machine serial number (11 digits) or machine identification code does not match.
Page 616 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution External Controller Error 1 Notification from external application (external controller) SC910-00 Subject to external application (external controller) specification Turn the main power off/on. SC No. Level Error Name/Error Condition/Major Cause/Solution External Controller Error 2 Notification from external application (external controller) SC911-00 Subject to external application (external controller) specification...
Page 617 Service Call 900-998 SC No. Level Error Name/Error Condition/Major Cause/Solution External Controller Error 5 Notification from external application (external controller) SC914-00 Subject to external application (external controller) specification Turn the main power off/on. SC No. Level Error Name/Error Condition/Major Cause/Solution SC915-01 External Controller Error 6 (Egret board error) SC915-02...
Page 618 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution SC920-00 Printer application error (No response at PM startup) SC920-01 Printer application error (Timeout during PM operation) SC920-02 Printer application error (Unable to obtain work memory) SC920-03 Printer application error (Unable to start filter process) SC920-04 Printer application error (Abnormal termination of filter process) When an error is detected in the application, which makes continued...
Page 619 Service Call 900-998 SC No. Level Error Name/Error Condition/Major Cause/Solution The NetFile file management on the HDD cannot be used, or a NetFile management file is corrupted and operation cannot continue. • HDD defective • HDD inconsistency caused by power failure during HDD access, etc.
Page 620 5. Troubleshooting SC No. Level Error Name/Error Condition/Major Cause/Solution Software operation error Software attempted an unexpected operation. • Parameter error • Internal parameter error SC990-00 • Insufficient work memory • Operation error caused by abnormalities that are normally undetectable. • Turn the main power off/on. •...
Page 621 Service Call 900-998 SC No. Level Error Name/Error Condition/Major Cause/Solution Operation error caused by abnormalities that are normally undetectable. An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware. SC994-00 This can occur if there are too many application screens open on the operation panel.
Page 622: When Sc549 Is Displayed
5. Troubleshooting When SC549 is displayed Troubleshooting Flowchart...
Page 623: Fusing Shield Check
When SC549 is displayed Fusing Shield Check <Procedure 1: Operation check for the lower side of the shield detection feeler> Place the fusing unit on a flat place and tilt it towards the drawer connector [A]. Move the shield drive gear with your hands to put the upper surface of the feeler [A] in a horizontal position.
Page 624 5. Troubleshooting Make sure that the shield detection feeler [A] moves down to the lowest point by its own weight. • The feeler moves smoothly: OK • The feeler does not move / stops during moving / moves but slowly: NG <Procedure 2: Operation check for the upper side of the shield detection feeler>...
Page 625 When SC549 is displayed Move the shield drive gear with your hands to put the upper surface of the feeler [A] in a vertical position. Keep your fingers off of the shield drive gear. Make sure that the shield detection feeler [A] moves up to the highest point by its own weight.
Page 626: Solution
5. Troubleshooting <Results> • Both Procedure 1 and 2 are OK: No problem. • Either Procedure 1 or 2 is NG: The mechanism is blocked. • The shield detection feeler never moves while moving the shield drive gear by hands or fingers: Locked.
Page 627 When SC549 is displayed Tilt the fusing unit [A] approx. 30° in the opposite direction from step 1. There is no blockage: Resolved There is some blockage: Not resolved...
Page 628: When Sc670 Is Displayed
5. Troubleshooting When SC670 is displayed Troubleshooting Flowchart...
Page 629: Jam Detection
Jam Detection Jam Detection Jam Display When a jam occurs, cause positions will blink.
Page 630: Sensor Locations
5. Troubleshooting Sensor Locations...
Page 631: Clearing A Paper Jam
Jam Detection Clearing a paper jam • Do not touch any components except the specified parts for removing jammed paper. Some parts can burn you because they become hot during operation. • Do not turn the power off during removal of jammed paper. If you turned the power off, functions or values that were previously set will be deleted.
Page 632: Paper Jam Display
5. Troubleshooting Paper Jam Display • CODE: Indicates the jam code. • SIZE: Indicates the paper size code. • TOTAL: Indicates the total counter (SP7-502-001). • DATE: Indicates the date when the jam occurred. • The jam history of the 10 latest jams is displayed. •...
Page 633 Jam Detection Cause code Cause of jam Display code There is paper in first transport sensor There is paper in second transport sensor There is paper in registration sensor There is paper in fixing inlet sensor There is paper in fixing outlet sensor There is paper in output sensor There is paper in inversion sensor There is paper in duplex outlet sensor...
Page 634 5. Troubleshooting Cause code Cause of jam Display code Paper did not clear output sensor Paper did not reach inversion sensor Paper did not clear inversion sensor Paper did not reach duplex outlet sensor Paper did not reach duplex outlet sensor & there is no paper in duplex inlet sensor Paper did not clear duplex outlet sensor Paper did not reach duplex inlet sensor...
Page 635 Jam Detection Cause code Cause of jam Display code Paper did not reach vertical transport sensor 4 Paper did not clear vertical transport sensor 4 There is paper in vertical transport sensor 4 Internal Finisher SR3130 Cause code Cause of jam Display code Paper did not reach inlet sensor R1-R2...
Page 636: Paper Size Code
5. Troubleshooting Internal Finisher SR3180 Cause code Cause of jam Display code Paper did not reach inlet sensor Paper held up at inlet sensor Paper did not reach output sensor Non-stapled paper held at output sensor Shift motor Junction solenoid motor Paper output pressure release motor Stapler motor Paper output end not responding...
Page 637: Image Quality
Image Quality Image Quality When an abnormal image is generated...
Page 638: Roller Pitch
5. Troubleshooting Roller pitch Part name Pitch (mm) Charge roller cleaner 31.4 Charge roller 37.7 Paper transfer roller 48.7 Image transfer drive roller 54.8 Development roller 34.6 OPC drum 94.2 Fusing sleeve 94.2 Pressure roller 100.5 Image transfer belt 963.8...
Page 639: Ocr Unit Type M2
OCR Unit Type M2 OCR Unit Type M2 Recovery procedure When this option is installed, a function is saved on the HDD, and ID information on the SD card is saved in the NVRAM. Therefore, when replacing the HDD and NVRAM, this option must be reinstalled. When storing the original SD card •...
Page 640: Electrical Component Defects
5. Troubleshooting Electrical Component Defects Can be Capacit Part number changed in the Name Output connector field or not Voltage Part name Remarks 15A* 11071241* CN985 (Fusing center heater) FU10 TLC-15A- Installed on AC CN986 (Fusing edge heater)* control board 15A* 11071241* FU10...
Page 641 Electrical Component Defects *4 TLC-8A-N4 for EU/AA/CHN *5 DHB is a service option Fuse position...
Page 642 5. Troubleshooting...
Page 643: Environment
6. Environment Environment Energy Saver Modes Customers should use energy saver modes properly, to save energy and protect the environment. The area shaded grey in this diagram represents the amount of energy that is saved when the timers are at the default settings. If the timers are changed, then the energy saved will be different. For example, if the timers are all set to 240 min., the grey area will disappear, and no energy is saved before 240 min.
Page 644: Timer Settings
6. Environment SP name Value Asia SP5101-008 Min. (Disable) (Disable) (Disable) (Disable) (Disable) (Timer Set: -) Default (Disable) (Disable) (Disable) (Disable) (Disable) Max. 1 (Enable) 1 (Enable) 1 (Enable) 1 (Enable) (Enable) Step SP5101-104 Min. (Disable) (Disable) (Disable) (Disable) (Disable) (Timer Set: Low Power Set) Default...
Page 645: Recommendation
Environment The recovery time depends on the model and the region. • 5.1 sec. or less Off/Sleep Mode Recovery time. • 5.6 sec. or less Recommendation We recommend that the default settings should be kept. • If the customer requests that these settings should be changed, please explain that their energy costs could increase, and that they should consider the effects on the environment of extra energy use.
Page 646 6. Environment • Find the amount of time spent in each mode (subtract the earlier measurement from the later measurement). • Multiply this by the power consumption spec for each mode. • Convert the result to kWh (kilowatt hours)
Page 647 Model MET-C1 Machine Code: D146/D147/D148/D149/D150 Appendices 8 April, 2013...
Page 649 TABLE OF CONTENTS 1. Appendices:Specifications Specifications..............................3 General Specifications...........................3 Printer Specifications............................5 Scan Specifications............................6 Other Specifications............................9 HDD Specifications..........................9 Noise Emission............................10 Supported Paper Sizes............................12 Original Size Detection..........................12 Paper Feed..............................14 Tray 1 Through 3..........................14 Bypass Trays............................17 Paper Exit..............................21 Main unit tray, 1 bin tray, Shit tray, Side tray..................21 Software Accessories............................25 Printer Drivers...............................25 Scanner and LAN fax drivers........................26...
Page 651: Appendices:specifications
1. Appendices:Specifications Specifications General Specifications Item Spec. Configuration: Desktop CPU: PMC-Sierra RM7035-600MHz Standard: 1.5GB RAM: Option: 2GB (Extend) Color Support: Full color Photosensitivity type: Electrical Potential and OPC Drum Copy process: Laser beam scanning and electro-photographic printing Development System: Dry two-component magnetic brush development system Fusing System: QSU-Direct Heating (DH) Fusing System <D176>...
Page 652 1. Appendices:Specifications Item Spec. Warm-Up-Time: D176: 19 Sec. or less (Normal Temperature 20C/68F, D177: 19 Sec. or less NRP) Maximum original size: A3 LEF, 11” x 17” LEF (297 x 432mm): A3 / DLT full size Main Unit upper tray (1st tray): A4 LEF, 11"x8 ½ (LT) LEF (A5 LEF and B5 LEF are able to set by using SP mode.) Main Unit lower tray (2nd tray): SRA3 SEF, A3 SEF, B4 SEF, A4 LEF/SEF, B5 SEF/LEF, A5 LEF/SEF, A6 SEF, B6 SEF, 12"x18"...
Page 653: Printer Specifications
Specifications Item Spec. Continuous Copy: 1 to 999 Sheets NA: 120 - 127V, 60Hz EU, AA, CN: 220 - 240V, 50/60Hz Power Source: TW: 110V, 60Hz KO: 220V, 60Hz NA, TW: 1.584kW or less Max. Watts: EU, AA, CN, KO: 1.7kW or less EU (up to ADF): •...
Page 654: Scan Specifications
1. Appendices:Specifications Item Spec. D176: 20 pages/minute Print Speed (A4 / 8 1/2 × 11 SEF): D177: 25 pages/minute Resolution: 200 dpi, 300 dpi, 400 dpi, 600 dpi, 1200 dpi Standard: • Ethernet interface (1000BASE-T/100BASE-TX/10BASE-T) • USB 2.0 (Type A) port (on the control panel) •...
Page 655 Specifications Item Spec. Scan Method Flatbed scanning Image Sensor Type CCD Image Sensor Originals: Sheet, Book, Three-dimensional object Length: 10 to 297mm Available Original Size for Scanning: Width: 10 to 432mm EU, AA: A3 SEF, B4 SEF, A4 LEF/SEF, B5 LEF/SEF, A5 LEF, 8 1/2"x13"(Foolscap) SEF, (*SP mode adjustment is required : A5 SEF, 8"x13"(F) SEF, 8 1/4"x13"(Folio) SEF, 8K SEF, 16K LEF/ Auto Detectable Size for...
Page 656 1. Appendices:Specifications Item Spec. Basic Scanning Resolution: 200 dpi Compress Format for Binary TIFF (MH/MR/MMR/JBIG2) B&W Image: Compress Format for Gray JPEG Scale / Full Color: • Ethernet (1000BASE-T/100BASE-TX/10BASE-T) • Wireless LAN (IEEE802.11a/b/g/n) Interface: • USB2.0 Type A • SD Card Slot Protocol for Network TCP/IP Connection:...
Page 657: Other Specifications
Specifications Item Spec. Available Operating Systems for Windows XP / 7 / 8 / Vista / Server2003 / 2003 R2 / Server Network TWAIN Scanner: 2008 / 2008 R2 / Server 2012 and the successors Scanning Resolution for Scan to 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi Network: Scan Resolution for when Using...
Page 658: Noise Emission
1. Appendices:Specifications Item Spec. Maximum number of stored 3,000 documents documents: Maximum: 2,000 pages Copier/B&W/A4 original: Approx. 2,000 pages Number of pages supported by Printer/B&W/A4/600 dpi, 4 bits: Approx. 2,000 pages memory sorting: (Under the printer mode, the number of the pages that can be sorted depends on the print image.) Noise Emission Sound power level:...
Page 659 Specifications Complete System Item D176 D177 Stand-by 19.7 dB (A) 19.5 dB (A) Copying 54.8 dB (A) 55.0 dB (A) • Sound power level and sound pressure level are actual values measured in accordance with ISO 7779. • Sound pressure level is measured from the position of the bystander. •...
Page 660: Supported Paper Sizes
1. Appendices:Specifications Supported Paper Sizes Original Size Detection EU/AP Size (W x L) [mm] Book Book A3 SEF (297 x 420) B4 SEF (257 x 364) *4, 5 A4 SEF (210 x 297) *4, 5 A4 LEF (297 x 210) B5 SEF (182 x 257) B5 LEF (257 x 182) *2, 4...
Page 661 Supported Paper Sizes EU/AP Size (W x L) [mm] Book Book Folio SEF (10" x 14") Folio SEF (8" x 10") US EXE SEF (7 " x 10 ") US EXE LEF (10 ") 8K SEF (267 x 390) 16K SEF (195 x 267) 16K LEF (267 x 195) Sizes with letters (a, b, c) means only either size with the corresponding letter can be selected for size detection.
Page 662 1. Appendices:Specifications Paper Feed Tray 1 Through 3 Tray 3/4 Size (W x L) [mm] Tray 1 Tray 2 1 drawer /2 drawers bank Region (EU/AA) EU/AA EU/AA EU/AA A3 SEF (297 x 420) A4 SEF (210 x 297) A4 LEF (297 x 210) A5 SEF (148 x 210) A5 LEF (210 x 148 ) A6 SEF (105 x 148)
Page 663 Supported Paper Sizes Tray 3/4 Size (W x L) [mm] Tray 1 Tray 2 1 drawer /2 drawers bank Region (EU/AA) EU/AA EU/AA EU/AA GLT LEF (10 " x 8") Eng Quatro SEF (8" x 10") Eng Quatro LEF (10" x 8") Executive SEF (7 "...
Page 664 1. Appendices:Specifications Tray 3/4 Size (W x L) [mm] Tray 1 Tray 2 1 drawer /2 drawers bank Region (EU/AA) EU/AA EU/AA EU/AA DL Env SEF (110 x 220) DL Env LEF (220 x 110) 8K SEF (267 x 390) 16K SEF (195 x 267 ) 16K LEF (267 x 195 ) 13”...
Page 665: Bypass Trays
Supported Paper Sizes <Bypass setting> Copy window/Bypass/Standard size/Size select or select with the print bypass paper size/ size button from initial setting. Select with SP from preset paper sizes. Can not be selected from printer driver. Switches witch size to set as auto detect with SP. *Example: The combination of A1-G1.
Page 666 1. Appendices:Specifications Size (W x L) [mm] Bypass One Action Bypass Region (EU/AA) EU/AA EU/AA A5 LEF (210 x 148 ) A6 SEF (105 x 148) B4 SEF (257 x 364) B5 SEF (182 x 257) B5 LEF (257 x 182 ) B6 SEF (128 x 182 ) DLT SEF (11"...
Page 667 Supported Paper Sizes Size (W x L) [mm] Bypass One Action Bypass Region (EU/AA) EU/AA EU/AA SRA3 SEF (420 x 320) SRA4 SEF SRA4 LEF Line slider 1 SEF Line slider 1 LEF Line slider 2 SEF Line slider 2 LEF Com10 SEF (104.8 x 241.3) Com10 LEF (241.3 x 104.8) Monarch SEF (98.4 x 190.5)
Page 668 1. Appendices:Specifications Size (W x L) [mm] Bypass One Action Bypass Region (EU/AA) EU/AA EU/AA 12.6” x 18.5” SEF 12" x 18" SEF 12" x 18" LEF 11" x 15" SEF 11” x 14” SEF 10" x 15" SEF 10" x 14" SEF Remarks: Auto detectable.
Page 669: Main Unit Tray, 1 Bin Tray, Shit Tray, Side Tray
Supported Paper Sizes <Bypass setting> With bypass tray, after 1 sheet trailing edge goes through, auto detects size, then fixed to size detected from the 2 sheet. <Bypass setting> Auto detect of Copy window/Bypass/Standard size/Select with size button. Select with SP from preset paper sizes. Can be selected from printer driver.
Page 670 1. Appendices:Specifications Main unit 1 bin tray Shit tray Side Tray tray Size (W x L) [mm] Main unit Upper Bridge Side shift shifting tray tray upper exit tray B6 SEF (128 x 182 ) DLT SEF (11" x 17") Legal SEF (8 "...
Page 671 Supported Paper Sizes Main unit 1 bin tray Shit tray Side Tray tray Size (W x L) [mm] Main unit Upper Bridge Side shift shifting tray tray upper exit tray Line slider 1 LEF Line slider 2 SEF Line slider 2 LEF Com10 SEF (104.8 x 241.3) *1,2,3 Com10 LEF (241.3 x 104.8)
Page 672 1. Appendices:Specifications Main unit 1 bin tray Shit tray Side Tray tray Size (W x L) [mm] Main unit Upper Bridge Side shift shifting tray tray upper exit tray 12" x 18" LEF 11" x 15" SEF 11” x 14” SEF 10"...
Page 673: Software Accessories
Software Accessories Software Accessories The printer drivers and utility software are provided on one CD-ROM. An auto-run installer allows you to select which components to install. Printer Drivers Windows Windows *3*6 *6*8 Printer Language Windows 7 Windows 8 *1*6 *2*6 Vista PCL 5c /PCL 6 Windows Server...
Page 674: Scanner And Lan Fax Drivers
1. Appendices:Specifications Scanner and LAN fax drivers Windows Windows *3*6 *6*7 Driver Windows 7 Windows 8 *1*6 *2*6 Vista TWAIN PC-FAX Windows Server Windows Server Windows Server Driver Macintosh *4*6 *5*6 2003 2008 2012 TWAIN PC-FAX *1 Microsoft Windows XP Professional Edition / Home Edition / Media Center Edition / Tablet PC Edition *2 Microsoft Windows Vista Ultimate / Enterprise / Business / Home Premium / Home Basic *3 Microsoft Windows 7 Home Premium / Professional / Ultimate / Enterprise...
Page 675: Optional Equipment
Optional Equipment Optional Equipment ARDF DF3090 (D779) Batch mode, SADF mode, Mixed Sizes mode, Original Mode: Orientation mode, and Custom Size originals mode EU/AA • One-sided originals: A3 SEF-B6 JIS LEF/SEF, 11 x 17 SEF-8 1/2 x 11 LEF/SEF • Two-sided originals: A3 SEF-A5 LEF/SEF, 11 x 17 SEF-8 1/2 x 11 LEF/SEF Original Size: •...
Page 676: Internal Finisher Sr3130 (D690)
1. Appendices:Specifications Internal Finisher SR3130 (D690) A3 SEF, A4 LEF/SEF, A5 LEF/SEF, A6 SEF, B4 JIS SEF, B5 JIS LEF/SEF, B6 JIS SEF, 11 x 17 SEF, 8 1/2 x 14 SEF, 8 1/2 x 13 SEF, 8 1/2 x 11 LEF/SEF, 8 1/4 x 14 SEF, 8 1/4 x 13 SEF, 8 x 13 SEF, 8 x 10 SEF, 7 1/4 x 10 1/2 LEF/SEF, 5 1/2 Paper size: x 8 1/2 SEF, 4 1/8 x 9 1/2 LEF/SEF, 3 7/8 x 7 1/2 LEF/...
Page 677: Internal Finisher Sr3180 (D766)
Optional Equipment • 2–9 sheets: 55–46 sets (A4 LEF, 8 1/2 x 11 LEF) • 10–50 sheets: 45–10 sets (A4 LEF, 8 1/2 x 11LEF) • 2–9 sheets: 55–27 sets (A4 SEF, 8 1/2 x 11 SEF) Stack capacity after stapling (80 •...
Page 678 1. Appendices:Specifications A3 SEF, A4 LEF/SEF, B4 JIS SEF, B5 JIS LEF/SEF, 11 x 17 SEF, 8 1/2 x 14 SEF, 8 1/2 x 13 SEF, 8 1/2 x 11 LEF/SEF, 8 1/4 Staple paper size: x 14 SEF, 8 1/4 x 13 SEF, 7 1/4 x 10 1/2 LEF/SEF, 8K SEF, 16K LEF/SEF Staple paper weight: 64–80 g/m...
Page 679 Optional Equipment • Internal tray 1: 250 sheets: A4, 81/2 x 11 or smaller Paper capacity (80 g/m , 20 lb. 125 sheets: B4 JIS, 81/2 x 14 or larger Bond): • External tray: 125 sheets Power consumption: 12 W or less (Power is supplied from the main unit.) Dimensions (W x D x H): 800 x 549 x 156 mm (31.5 x 21.7 x 6.2 inches) Weight:...
Page 680: Bin Tray Bn3110 (D692)
1. Appendices:Specifications 1 Bin Tray BN3110 (D692) Number of bins: A3 SEF, A4 LEF/SEF, A5 LEF/SEF, B4 JIS SEF B5 JIS LEF/SEF, 11 x 17 SEF, 8 1/2 x 14 SEF, 8 1/2 x 13 SEF, 8 1/2 x 11 LEF/SEF, 8 1/4 x 14 SEF, 8 1/4 x 13 SEF, 8 x 13 SEF, 8 x 10 Paper size: SEF, 7 1/4 x 10 1/2 LEF/SEF, 51/2 x 8 1/2 SEF, 8K SEF,...
Page 681 Optional Equipment 2 & 3 holes type: 3 holes SEF: A3, 11 x 17 2 & 3 holes type: 3 holes LEF: A4, 8 1/2 x 11 Paper weight: 60–169 g/m (16 lb. Bond –90 lb. Index) Paper Feed Unit PB3150 (D694) Number of trays: A3 SEF, A4 LEF/SEF, A5 LEF, B4 JIS SEF, B5 JIS LEF/SEF, 11 x 17 SEF, 8 1/2 x 14 SEF, 8 1/2 x 13 SEF, 8 1/2 x 11 LEF/...
Page 682 1. Appendices:Specifications Power Consumption: 21 W or less (Power is supplied from the main unit.) Dimension: 587 × 685 × 247 mm (23.2 × 27.0 × 9.8 inches) Weight: Approx. 21 kg (46.3 lb.)
Page 683: Appendices:preventive Maintenance Tables
2. Appendices:Preventive Maintenance Tables Preventive Maintenance Preventive Maintenance Items Preventive Maintenance Items Yield Parts The parts mentioned in these tables have a target yield. However, the total copy/print volume made by the machine will not reach the target yield within the machine's targeted lifetime if the machine is used under the target usage conditions (ACV, color ratio, P/J, and C/O).
Page 684 2. Appendices:Preventive Maintenance Tables Item 120K 240K 300K Remarks Guide Rail(Both sides Dry cloth 2 steps) ADF Exposure Glass Exposure glass cleaner PCU(K) Logging counts to PCU(C,M,Y) replace: 48K *Replace when full of Waste Toner Bottle waste toner bottle detected. Development Unit (K) Development Unit (C,M,Y)
Page 685 Preventive Maintenance Item 120K 240K 300K Remarks Bearing: Fusing Lubricating grease Roller Logging counts for cleaning, maintenance Thermopile and lubrication:400K Dry cloth Gears Replace when worn out idler gear Replace when worn out Miscellaneous Dust-shield Filter (Dust Filter) Dust Glass Exposure glass cleaner TM/P sensor Item...
Page 686 2. Appendices:Preventive Maintenance Tables Item Remarks Transport roller Damp cloth Transfer Sensor Remove toner and paper dust, Dry cloth Paper feed sensor Remove toner and paper dust, Dry cloth Paper Feed roller Remove toner and paper dust, Dry cloth Separation Roller Remove toner and paper dust, Dry cloth Pick-up roller Remove toner and paper dust, Dry cloth...
Page 687 MEMO...
Page 688 MEMO...

Ricoh MET-C1 Field Service Manual

Table of Contents

Important Safety Notices

Symbols, Abbreviations and Trademarks

1 Product Information

Product Overview

Machine Codes and Peripherals Configuration

Specifications

Guidance for those Who Are Familiar with Similar Products

2 Installation

Installation Requirements

Main Machine Installation

Paper Feed Unit PB3210

Paper Feed Unit PB3150

Caster Table Type M3

Platen Cover PN2000

Ardf Df3090

Bin Tray BN3110

Internal Shift Tray SH3070

Side Tray Type M3

Internal Finisher SR3130

Punch Unit PU3040

Internal Finisher SR3180

Anti-Condensation Heater

Key Counter Bracket Type M3

Optional Counter Interface Unit Type a

Smart Card Reader Built-In Unit Type M2 (D739-36)

Imageable Area Extension Unit Type M3

Internal Options

IEEE 802.11A/G/N Interface Unit Type M2

IEEE 1284 Interface Board Type a

File Format Converter Type E

Copy Data Security Unit Type G

Bluetooth Interface Unit Type D

SD Card Option

SD Card Appli Move

Data Overwrite Security Unit Type H (D377)

Camera Direct Print Card Type M3

Browser Unit Type M9

SD Card for Netware Printing Type M3

OCR Unit Type M2

Postscript3 Unit Type M3

Security Function Installation

Memory Unit Type M3 2GB

3 Preventive Maintenance

PM Parts Settings

4 Replacement and Adjustment

Notes on the Main Power Switch

Beforehand

Special Tools

Exterior Covers

Operation Panel Unit

Scanner Unit

Laser Unit

Pcdu

Waste Toner

Image Transfer Unit

Drive Unit

Fusing Unit

Paper Exit

Paper Feed

By-Pass Tray Unit

Duplex Unit

Electrical Components

Fans/Filters

Image Adjustment

Adjustment after Replacing

5 Troubleshooting

Self-Diagnostic Mode

Service Call 101-195

Service Call 201-285

Service Call 324-396

Service Call 441-498

Service Call 501-584

Service Call 620-689

Service Call 700-792

Service Call 816-899

Service Call 900-998

When SC549 Is Displayed

When SC670 Is Displayed