MAP 0100: START of call
Intermittent strategy
For intermittent symptoms, see MAP 0210: Intermittent failures).
Note: MAPs will not diagnose mechanical noise problems. This type of problem should be solved by identifying
the cause of the noise and then repairing or installing new parts.
MAP 0100: Start of call
Table 1. MAP 0100: Start of call
Step
Questions/Actions
Has the Customer completed the Problem Solving
1.
Procedures in the 4247 Model Z03: User's Guide,
S550-1018.
Does the printer display a message?
2.
Yes
Go to step 2.
Go to Reference table 1, error
messages.
Note: This table does not list
all the messages that might
appear in the display, such as
informational messages that
do not indicate an error. Refer
to 4247 Model Z03: User's
Guide for other messages. If
you cannot find the message,
go to step 3.
No
Attempt recovery using the
Problem Solving Procedures
in 4247 Model Z03: User's
Guide. Go to step 2 as
needed.
Go to step 3.
Chapter 1. Diagnosing problems
32