InfoPrint 4247 Z03 Maintenance Information page 64

Table 9. MAP 0190: Forms feed problems (continued)
Step Questions/Actions
Make the following checks of the printhead mask:
9.
v Locate and remove debris or adhesive from the printhead
mask opening.
v Check the printhead mask for damage or incorrect
installation (see Printhead Mask).
Are these checks OK?
The paper bail assembly plastic shield is spring loaded away
10.
from the platen.
Remove the ribbon.
Remove the forms.
Move the printhead as far to the right as possible.
Is there spring tension holding the paper bail plastic
shield open approximately 10 mm (0.39 in.)?
Do the forms jam after they leave the tractor assembly? Go to step 12.
11.
Perform the main paper drive service check.
12.
Go to Main paper drive check and adjustment.
Is the service check OK?
Yes
Go to step 10.
Go to step 11.
Go to step 13.
No
Repair, as needed (see
Printhead Mask).
Run T&D in automatic mode
to verify correct printer
operation (see Running the
test and diagnostic (T&D)
programs).
Install a new paper bail
assembly plastic shield and
spring.
Run T&D in automatic mode
to verify correct printer
operation (see Running the
test and diagnostic (T&D)
programs).
Go to 14.
Repair, as needed.
Run T&D in automatic mode
to verify correct printer
operation (see Running the
test and diagnostic (T&D)
programs).
Chapter 1. Diagnosing problems
64