Reference Table 4, Operator Panel And Miscellaneous Problems - InfoPrint 4247 Z03 Maintenance Information

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Reference table 4, operator panel and miscellaneous problems

Description of Failure
When MENU is pressed, the operator panel displays RECALL
CUSTOM SET VALUES. You cannot get other configuration
menu selections to display.
Printer powers on to READY state with "Parallel" displayed
instead of Serial, USB, or LAN.
Printer is printing in Fast Draft Quality mode when another print
quality is desired.
Printer is not printing in Fast Draft Quality when Fast Draft
Quality is desired.
Operator panel keys operate OK but display is blank and LEDs
are off.
Operator panel display is blank, LEDs are off, and keys do not
operate.
A line of black squares appears on the top row of the Operator
Panel Display after power on.
Buzzer sounds continuously.
Action
This means the menu is locked. For more detail, see the
Message/Description/Action information for message 097 in the
table for Reference table 1, error messages.
This could mean data has not been sent from the Host over
Serial, USB, or LAN connection.
If the Printer Attachment is set to Hot Port Switch, the printer will
automatically switch to Serial, USB, or LAN connection when
data arrives from the Host.
Check the Configuration to make sure Host Fast Draft is
disabled. It is possible that the print job is selecting Fast Draft
Quality.
Check the Configuration to make sure Host Fast Draft is enabled.
It is also possible the print job is selecting another Print Quality.
Install a new operator panel (see Operator panel).
1. Ensure that the operator panel cable is connected correctly at
both ends.
2. See MAP 0150: Power supply.
3. Install a new operator panel (see Operator panel).
1. Power off the printer, then remove the Controller Board and
check the part number on the back of the board. Ensure the
part number is compatible with this printer.
2. Reinstall the Controller Board and power on. If the failure
symptom repeats, install a new compatible Controller Board.
Install a new Engine board (see page Engine board).
Install a new operator panel.
Chapter 1. Diagnosing problems
79

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