InfoPrint 4247 Z03 Maintenance Information page 87

Printing Error Logs and Print Usage Metrics:
Use the following procedure to print or clear the error log, or to print usage metrics:
1. Select the paper path from which you are going to print the error log or usage metrics.
2. Load the printer with at least 22 in. (55.9 cm) of blank, fanfold forms in the same tractor the customer is
using.
3. Load forms in the selected path.
4. Press the STOP key to make the printer Not Ready.
5. Press and hold the TEST key. While holding the TEST key, press the START key.
6. Release both keys; the operator panel display message PRESS STOP appears.
7. Do not press the STOP key. Press the MENU key.
8. OPERATOR PRINT TESTS is displayed on line one and a test name on line two.
9. Press the SCROLL/MICRO ↓ key to scroll through the menu to Print Error Log, Clear Error Log, or Print
Usage Metrics.
v At the Print Error Log display, press the ENTER key; wait for the error log to print.
v At the Clear Error Log display, press the ENTER key.
v At the YES display, press the ENTER key. The message Error Log Cleared displays.
v At the Print Usage Metrics display, press the ENTER key, and wait for the usage metrics to print.
10. To exit test mode:
v Press the RETURN key to return to offline Not Ready.
- or -
v Press the CANCEL PRINT key to return to online Ready.
Figure 3 shows a sample printout of the error log. The asterisk (*) indicates the most recent error. Figure 4 shows
a sample printout of the print usage metrics.
87
Chapter 2. Diagnostics