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InfoPrint G510-7276-00 User Manual

Konftel printer user manual
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InfoPrint Color 1824
MT(4985)
User's Guide
G510-7276-00

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Summary of Contents for InfoPrint G510-7276-00

  • Page 1 InfoPrint Color 1824 MT(4985) User’s Guide G510-7276-00...
  • Page 3 InfoPrint Color 1824 MT(4985) User’s Guide G510-7276-00...

  • Page 4: Table Of Contents

    Updating available options in the printer driver... 26 Setting up wireless printing...27 Information you will need to set up the printer on a wireless network... 27 Installing the printer on a wireless network (Windows) ... 27 Installing the printer on a wireless network (Macintosh)... 29 Installing the printer on a wired network ...
  • Page 5 Printing a font sample list... 56 Printing a directory list... 56 Printing the print quality test pages ... 56 Canceling a print job from the printer control panel ... 56 Canceling a print job from the computer ... 57 Clearing jams...59 Avoiding jams...59...
  • Page 6 250 paper jam...65 Understanding printer menus...66 Menus list...66 Supplies menu...67 Paper menu...67 Default Source menu... 67 Paper Size/Type menu ... 68 Paper Texture menu ... 71 Paper Weight menu ... 72 Paper Loading menu ... 73 Custom Types menu... 75 Universal Setup menu...
  • Page 7 Maintaining the printer...107 Storing supplies...107 Conserving supplies...107 Checking the status of supplies...107 Checking the status of supplies from the printer control panel...107 Checking the status of supplies from a network computer ...107 Ordering supplies...108 Ordering toner cartridges...108 Ordering imaging kits ...108 Ordering a waste toner bottle...108...
  • Page 8 Large jobs do not collate ...136 Unexpected page breaks occur...136 Solving option problems...137 Option does not operate correctly or quits after it is installed ...137 Drawers...137 Flash memory card...137 Multipurpose feeder...138 Memory card ...138 Solving paper feed problems...138 Paper frequently jams ...138 Paper jam message remains after jam is cleared ...139 Page that jammed does not reprint after you clear the jam...139 Solving print quality problems...139...
  • Page 9 Power consumption...159 Index...161 Contents...

  • Page 11: Safety Information

    Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.
  • Page 12 CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.

  • Page 13: Learning About The Printer

    Learning about the printer Printer configurations Basic model The following illustration shows the basic printer model: Standard exit bin Standard 250-sheet tray (Tray 1) Manual feeder Printer control panel Learning about the printer...

  • Page 14: Fully Configured Model

    Multipurpose feeder Selecting a location for the printer When selecting a location for the printer, leave enough room to open trays, covers, and doors. If you plan to install any options, leave enough room for them also. It is important to: •...
  • Page 15 304.8 mm (12.0 in.) 508 mm (20.0 in.) 304.8 mm (12.0 in.) 304.8 mm (12.0 in.) 508 mm (20.0 in.) When the printer is set up, allow clearance around it as shown. Learning about the printer...

  • Page 16: Understanding The Printer Control Panel

    Back Returns the display to the previous screen Menu Opens the menu index Note: The menus are available only when the printer is in the Ready state. to initiate action on a menu item. • Off—The power is off. •...

  • Page 17: Additional Printer Setup

    If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

  • Page 18: Accessing The System Board To Install Internal Options

    If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
  • Page 19 Use the illustration below to locate the appropriate connector. Warning—Potential Damage: System board electrical components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Flash memory card connector...

  • Page 20: Installing A Memory Card

    If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
  • Page 21 Align the notches on the memory card with the ridges on the connector. Push the memory card straight into the connector until it snaps into place. Make sure each latch fits over the notch located on either side of the memory card. Notch Latch Additional printer setup...

  • Page 22: Installing A Flash Memory Card

    If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.
  • Page 23 Plastic pins Metal pins Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. Additional printer setup...

  • Page 24: Installing Hardware Options

    If you have any other devices attached to the printer, then turn them off as well, and unplug any cables going into the printer.

  • Page 25: Attaching Cables

    Connect the printer to the computer using a USB cable or an Ethernet cable. A USB port requires a USB cable. Be sure to match the USB symbol on the cable with the USB symbol on the printer. Match the appropriate Ethernet cable to the Ethernet port.

  • Page 26: Verifying Printer Setup

    Ethernet port USB port Verifying printer setup Once all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings pages—Use these pages to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.

  • Page 27: Printing A Network Setup Page

    After the menu settings pages print, Ready appears. Printing a network setup page If the printer is attached to a network, print a network setup page to verify the network connection. This page also provides important information that aids network printing configuration.

  • Page 28: Updating Available Options In The Printer Driver

    Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For Windows users Do one of the following:...

  • Page 29: Setting Up Wireless Printing

    WPA includes encryption as an additional layer of security. The choices are AES or TKIP. Encryption must be set for the same type on the router and on the printer, or the printer will not be able to communicate on the network.
  • Page 30 Connect the cables in the following order: Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly.

  • Page 31: Installing The Printer On A Wireless Network (Macintosh)

    Installing the printer on a wireless network (Macintosh) Prepare to configure the printer Locate the printer MAC address on the sheet that came with the printer. Write the last six digits of the MAC address in the space provided below: MAC address: ___ ___ ___ ___ ___ ___ If your printer has faxing capabilities, then connect the telephone cable.

  • Page 32: Configure Your Computer To Use The Printer Wirelessly

    From the Network pop-up menu, select your wireless network. Configure your computer to use the printer wirelessly To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file and create a printer in the Print Center or Printer Setup Utility.

  • Page 33: Installing The Printer On A Wired Network

    Click Add. Installing the printer on a wired network Use the following instructions to install the printer on a wired network. These instructions apply to Ethernet and fiber optic network connections. Before you install the printer on a wired network, make sure that: •...

  • Page 34: For Macintosh Users

    25. Locate the printer IP address in the TCP/IP section of the network setup page. You will need the IP address if you are configuring access for computers on a different subnet than the printer.
  • Page 35 From the second pop-up menu, select Local AppleTalk zone. Select the printer from the list. Click Add. Note: If the printer doesn't show up in the list, you may need to add it using the IP address. Contact your system support person for assistance. Additional printer setup...

  • Page 36: Loading Paper And Specialty Media

    Assign a Custom Type <x> name to a tray to link or unlink it. Associate the same Custom Type <x> name to each tray that you want to link. Only trays with the same custom names assigned will link. Make sure the printer is on and Ready appears. From the printer control panel, press...

  • Page 37: Setting The Paper Size And Paper Type

    Configuring Universal paper settings The Universal Paper Size is a user-defined setting that lets you print on paper sizes that are not preset in the printer menus. Set the Paper Size for the specified tray to Universal when the size you want is not available from the Paper Size menu.

  • Page 38: Loading The Standard 250-Sheet Tray

    Submitting changes appears, followed by the Universal Setup menu. Loading the standard 250-sheet tray The printer has one standard 250-sheet tray (Tray 1) and may have an optional 650-sheet duo drawer. The 250-sheet tray and 650-sheet duo drawer support the same paper sizes and types.
  • Page 39 Squeeze the length guide tab inward as shown, and slide the guide to the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guide. If the paper is longer than letter-size paper, push the green tab at the back of the tray to elongate it. Flex the sheets back and forth to loosen them, and then fan them.

  • Page 40: Loading The Optional 650-Sheet Duo Drawer

    If a different type or size of paper was loaded than the type or size previously loaded in the tray, change the Paper Type or Paper Size setting for the tray from the printer control panel. Note: Mixing paper sizes or types in a paper tray may lead to jams.

  • Page 41: Using The Multipurpose Feeder

    Length guide tabs Size indicators Width guide tabs Using the multipurpose feeder Push the multipurpose feeder latch to the left. Open the multipurpose feeder. Loading paper and specialty media...
  • Page 42 Grasp the extension, and pull it straight out until it is fully extended. Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface.

  • Page 43: Using The Manual Feeder

    Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. From the printer control panel, set the Paper Size and Paper Type. Using the manual feeder Send a manual print job:...
  • Page 44 Move the width guide until it lightly touches the sheet. Do not force the width guide against the paper, or it could be damaged. Push the paper in until it stops. The printer pulls it in farther. From the printer control panel, set the Paper Size and Paper Type.

  • Page 45: Paper And Specialty Media Guide

    Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly. Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes that can degrade its performance.

  • Page 46: Unacceptable Paper

    Preprinted papers with chemicals that may contaminate the printer • Preprinted papers that can be affected by the temperature in the printer fuser • Preprinted papers that require a registration (the precise print location on the page) greater than ±2.3 mm (±0.9 in.), such as optical character recognition (OCR) forms...

  • Page 47: Storing Paper

    Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: For an unlisted paper size, select the closest larger listed size. Paper sizes supported by the printer Paper size Dimensions 210 x 297 mm (8.3 x 11.7 in.)

  • Page 48: Paper Types Supported By The Printer

    (6.9 x 9.8 in.) When Universal is selected, the page is formatted for 216 x 356 mm (8.5 x 14 in.) unless the size is specified by the software program. Paper types supported by the printer Paper type Standard 250-sheet...

  • Page 49: Paper Types And Weights Supported By The Printer

    For 60 to 176 g/m (16 to 47 lb bond) paper, we recommend grain long fibers. The pressure sensitive area must enter the printer first. 100 percent cotton content maximum weight is 90 g/m 105 g/m (28 lb) bond envelopes are limited to 25 percent cotton content.

  • Page 50: Paper Capacities

    Capacity varies depending on the weight and type of media. Output capacity Paper type Paper Based on 75 g/m (20 lb) paper Capacity may vary depending on media specifications and the printer operating environment. Optional 550-sheet tray (Tray 2) Index Bristol— (90 lb) 163 g/m (90 lb) Tag—163 g/m...

  • Page 51: Using Recycled Paper And Other Office Papers

    Using recycled paper and other office papers Recycled office paper produced specifically for use in laser (electrophotographic) printers may be used in your printer. However, no blanket statement can be made that all recycled paper will feed well. Generally, the following property guidelines apply to recycled paper.

  • Page 52: Printing

    For more information, see "Avoiding jams" and "Storing paper." Printing a document Load paper into a tray or feeder. From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Do one of the following: For Windows users With a document open, click File Click Properties, Preferences, Options, or Setup, and then adjust the settings as needed.

  • Page 53: Printing Specialty Documents

    Printing specialty documents Tips on using letterhead Page orientation is important when printing on letterhead. Use the following table to determine which direction to load the letterhead: Source or process • Standard 250-sheet tray • Optional 550-sheet tray • Simplex (one-sided) printing from trays Duplex (two-sided) printing from trays...

  • Page 54: Tips On Using Transparencies

    Source or process Manual feeder (simplex printing) Multipurpose feeder Manual feeder (duplex printing) Multipurpose feeder Note: Check with the manufacturer or vendor to determine whether the chosen preprinted letterhead is acceptable for laser printers. Tips on using transparencies Print samples on the transparencies being considered for use before buying large quantities. When printing on transparencies: •...

  • Page 55: Tips On Using Paper Labels

    Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. When printing on labels: • From MarkVision Professional, the printer software, or the printer control panel, set the Paper Type to Labels. • Use only letter-, A4-, or legal-size label sheets. •...

  • Page 56: Tips On Using Card Stock

    Check with the manufacturer or vendor to ensure the card stock can withstand temperatures up to 200°C (392°F) without releasing hazardous emissions. • Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting introduces semi-liquid and volatile components into the printer. •...

  • Page 57: Printing From A Flash Drive

    Printing from a flash drive A USB port is located on the printer control panel of some models. Insert a flash drive to print supported file types. Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx.

  • Page 58: Printing Information Pages

    Printing information pages Printing a font sample list To print samples of the fonts currently available for your printer: Make sure the printer is on and Ready appears. From the printer control panel, press Press the arrow buttons until Reports appears, and then press...

  • Page 59: Canceling A Print Job From The Computer

    From the keyboard, press Delete. From the Windows taskbar: When you send a job to print, a small printer icon appears in the right corner of the taskbar. Double-click the printer icon. A list of print jobs appears in the printer window.
  • Page 60 From the printer window, select the job to cancel. From the icon bar at the top of the window, click the Delete icon. Printing...

  • Page 61: Clearing Jams

    Do not remove trays while the printer is printing. • Do not load trays, the multipurpose feeder, or the envelope feeder while the printer is printing. Load them prior to printing, or wait for a prompt to load them. •...

  • Page 62: Understanding Jam Numbers And Locations

    Understanding jam numbers and locations When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations. Jam number Jam location Standard 250-sheet tray and manual feeder (Tray 1)

  • Page 63: 200 Paper Jam

    Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.

  • Page 64: 202 Paper Jam

    Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
  • Page 65 The fuser cover closes when released. Note: Make sure all paper fragments are removed. Close the front door. Press Clearing jams...

  • Page 66: 230 Paper Jam

    230 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. Remove the jam. Press 235 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. Remove the jam.

  • Page 67: 250 Paper Jam

    250 paper jam Push the lever in the multipurpose feeder to access the paper jammed. Remove the jam. Note: Make sure all paper fragments are removed. Insert the tray. Press Clearing jams...

  • Page 68: Understanding Printer Menus

    Supplies Menu Paper Menu Reports Settings Network/Ports A number of menus are available to make it easy for you to change printer settings: Note: Certain menus are not available on selected printer models. Supplies Menu Paper Menu Cyan Cartridge Default Source...

  • Page 69: Supplies Menu

    If the same size and type of paper are in two trays and the Paper Size and Paper Type settings match, the trays are automatically linked. When one tray is empty, the job prints using the linked tray. Understanding printer menus...

  • Page 70: Paper Size/Type Menu

    Plain Paper is the factory default setting for Tray 1. Custom Type <x> is the factory default setting for all other trays. • If available, a user-defined name will appear instead of Custom Type <x>. • Use this menu item to configure automatic tray linking. Understanding printer menus...
  • Page 71 Specifies the type of paper loaded in the multipurpose feeder Notes: • The 650-sheet duo drawer must be installed in order for MP Feeder to appear as a menu setting in the Paper menu. • Plain paper is the factory default setting. Understanding printer menus...
  • Page 72 Specifies the size of the envelope being manually loaded Note: 10 Envelope is the US factory default setting. DL Envelope is the international factory default setting. Specifies the type of envelope being manually loaded Note: Envelope is the factory default setting. Understanding printer menus...

  • Page 73: Paper Texture Menu

    Preprinted Texture Specifies the relative texture of the paper loaded in a specific tray Smooth Note: Normal is the factory default setting. Normal Rough Normal is the factory default setting. Settings appear only if card stock is supported. Understanding printer menus...

  • Page 74: Paper Weight Menu

    Identifies the relative weight of the transparencies loaded in a specific tray Note: Normal is the factory default setting. Identifies the relative weight of the recycled paper loaded in a specific tray Note: Normal is the factory default setting. Understanding printer menus...

  • Page 75: Paper Loading Menu

    Custom <x> Light Normal Heavy Paper Loading menu Note: Certain options are not available on selected printer models. Definition Identifies the relative weight of the labels loaded in a specific tray Note: Normal is the factory default setting. Identifies the relative weight of the envelopes loaded in a specific tray or feeder Note: Normal is the factory default setting.
  • Page 76 Duplex Custom <x> Loading Duplex Note: Duplex sets the printer default to 2-sided printing for every print job unless 1-sided printing is selected from Print Properties (in Windows) or the Print dialog (in Macintosh). Description Determines whether 2-sided printing occurs for all jobs that specify Recycled as the paper type Note: Off is the factory default setting.

  • Page 77: Custom Types Menu

    Millimeters is the international factory default setting. Sets the portrait width Notes: • If the width exceeds the maximum, the printer uses the maximum width allowed. • 8.5 inches is the US factory default setting. Inches can be increased in 0.01-inch increments.

  • Page 78: Reports

    Menu item Device Statistics Description Sets the portrait height Notes: • If the height exceeds the maximum, the printer uses the maximum height allowed. • 14 inches is the US factory default setting. Inches can be increased in 0.01-inch increments. •...

  • Page 79: Network Setup Page Menu

    Prints a list of profiles stored in the printer Note: The page prints when this item is selected. Description Prints a sample of all the fonts available for the printer language currently set in the printer Note: A separate list is available for PCL, PostScript, and PPDS emulations.

  • Page 80: Print Demo Menu

    • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off. Understanding printer menus...

  • Page 81: Network Buffer

    Notes: • Auto is the factory default setting. • The maximum size allowed depends on the amount of memory in the printer, the size of the other link buffers, and whether Resource Save is set to On or Off. •...

  • Page 82: Network Name

    • When the Off setting is used, the printer uses PCL emulation if PCL SmartSwitch is set to On. It uses the default printer language specified in the Setup menu if PCL SmartSwitch is set to Off. Sets the printer to perform the special processing required for bidirectional...
  • Page 83 Sets the network address information for an external print server that is attached to the printer using a USB cable Note: This menu item is available only if the printer is attached to an external printer server through the USB port.

  • Page 84: Settings

    Allows the printer to conserve energy by turning off the backlight on the display and entering one minute power saver Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • The Energy setting minimizes the power used by the printer.
  • Page 85 Off is the factory default setting. Off prints a partial page when there is not enough memory to print the whole page. • On sets the printer to process the whole page so that the entire page prints. Specifies the number of minutes of inactivity before some systems begin entering a minimum power state.

  • Page 86: Factory Defaults

    Fit to Page Whole Page Download Target Flash Description Sets the amount of time in seconds the printer waits to receive an end-of-job message before canceling the remainder of the print Notes: • 90 seconds is the factory default setting.

  • Page 87: Finishing Menu

    Menu item Resource Save Finishing menu Note: Certain options are not available on selected printer models. Menu item Duplex 2 Sided 1 Sided Duplex Bind Long Edge Short Edge Copies 1–999 Blank Pages Do Not Print Print Collate On [1, 2, 1, 2, 1, 2]...

  • Page 88: Separator Sheets

    Note: The number selected is the number of page images that will print per side. Specifies the orientation of a multiple-page sheet Notes: • Auto is the factory default setting. The printer chooses between portrait and landscape. • Long Edge uses landscape.

  • Page 89: Quality Menu

    Adjusts brightness in color outputs Notes: • 0 is the factory default setting. • -6 is the maximum decrease. 6 is the maximum increase. • This does not affect files where CMYK color specifications are being used. Understanding printer menus...
  • Page 90 • From a browser window, type the IP address of the printer to access a complete list of color sample pages from the Embedded Web Server. Understanding printer menus...

  • Page 91: Color Adjust

    Euro CMYK is the international factory default setting. Euro CMYK applies a color conversion table that tries to produce output that matches EuroScale color output. • Vivid CMYK increases color saturation for the US CMYK color conversion table. • Off turns off color conversion. Understanding printer menus...

  • Page 92: Utilities Menu

    Assists in isolating the source of a print job problem Notes: • When Activate is selected, all data sent to the printer is printed in hexadecimal and character representation and control codes are not executed. • To exit Hex Trace, turn the printer off or reset the printer.

  • Page 93: Postscript Menu

    Resident is the factory default setting. • A formatted flash memory option card or printer hard disk must be installed in the printer and operating properly for this menu item to be available. • The flash memory option or printer hard disk cannot be Read/Write, Write, or password protected.
  • Page 94 60 is the US factory default setting. 64 is the international default setting. • The printer sets the amount of space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the desired Paper Size and Orientation before setting Lines per Page.

  • Page 95: Tray Renumber

    • Off is the factory default setting. • Setting alterations are duplicated in the PPDS menu. Specifies whether the printer automatically performs a line feed (LF) after a carriage return (CR) control command Notes: • Off is the factory default setting.

  • Page 96: Image Menu

    Note: Portrait is the factory default setting. Description Controls the printed size of each photo printed from a PictBridge-enabled device Note: If both the printer and the PictBridge-enabled camera have a value for this setting, the camera value always supersedes the printer value. Understanding printer menus...

  • Page 97: Flash Drive Menu

    Description Determines the maximum number of images that can print on one side of paper Note: If both the printer and the PictBridge-enabled camera have a value for this setting, the camera value always supersedes the printer value. Determines which resolution, toner darkness, and color saver values the device uses...

  • Page 98: Understanding Printer Messages

    Replace the toner cartridge, and then wait for the message to clear. Defragmenting Flash The printer is performing the defragmentation operation on flash memory. Wait for the message to clear. Warning—Potential Damage: Do not turn the printer off while this message appears on the display.

  • Page 99: Invalid Engine Code

    • Define a name for each custom type (Custom 1–6) using the MarkVision utility. When the printer is prompting for one of the custom types, which has been named, then only the custom name is displayed. to clear the message and continue printing.

  • Page 100: Output Bin Full

    Afterwards, Ready appears. Programming Code The printer is receiving a file that is a code update. Wait for the message to clear. Warning—Potential Damage: Do not turn the printer off while this message appears on the display.

  • Page 101: Remove Paper From Standard Output Bin

    Press , and then press to cancel printing. Remote Management Active The printer is offline while it configures settings. Wait for the message to clear. Remove paper from standard output bin Try one or more of the following: • Remove paper from the standard exit bin to clear the message and continue printing.

  • Page 102: Waiting, Too Many Events

    Make sure that the camera is in a valid mode for PictBridge Waiting The printer has received data to print, but is waiting for an End-of-Job command, a Form Feed command, or additional data. Try one or more of the following: •...

  • Page 103: Insufficient Memory For Flash Memory Defragment Operation

    The printer lacks sufficient memory to save settings. Install additional memory, or press and continue printing. 37 Insufficient memory to collate job The printer prints the pages that were spooled prior to the collation message and collates the remainder of the print job. Try one or more of the following: •...

  • Page 104: Not Enough Free Space In Flash Memory For Resources

    Press to clear the message and continue printing. • The printer cannot find the requested font. From the PPDS menu, select Best Fit, and then select On. The printer will find a similar font and reformat the affected text. •...

  • Page 105: Too Many Flash Options Installed

    Make sure the USB port is not set to Disabled. 58 Too many flash options installed Too many optional flash memory cards or too many optional firmware cards are installed on the printer. Try one or more of the following: •...

  • Page 106: Yy Replace Cartridge

    Press to clear the message and continue printing. Note: When there is more than one jam, the message displays the number of pages jammed. 24x.yy Paper jam <area name> Clear the paper path. Pull the tray out. Understanding printer messages...

  • Page 107: Yy Paper Jam

    Press to clear the message and continue printing. 940.01 Press down on the cyan toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on 941.01 Press down on the magenta toner cartridge to make sure it is installed properly. Turn the printer off, wait about 10 seconds, and then turn the printer back on.
  • Page 108 943.02 The black toner cartridge needs maintenance. Call for service. Understanding printer messages...

  • Page 109: Maintaining The Printer

    Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them. Do not expose supplies to: •...

  • Page 110: Ordering Supplies

    Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, print a network setup page and locate the IP address in the TCP/IP section. Click Device Status. The Device Status page appears, displaying a summary of supply levels.
  • Page 111 Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
  • Page 112 Open the top door. Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove it. Place the waste toner bottle in the enclosed packaging. Maintaining the printer...
  • Page 113 Insert the new waste toner bottle. Replace the right side cover. Close the top door. Maintaining the printer...

  • Page 114: Replacing A Black Imaging Kit

    Grasp the front door at the side handholds, and then pull it toward you. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
  • Page 115 Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove it. Maintaining the printer...
  • Page 116 Remove the yellow, cyan, and magenta developer units. Unpack the replacement black imaging kit. Leave the packaging on the black developer unit. Gently shake the black developer unit side to side. Remove the packaging from the black developer unit. Maintaining the printer...
  • Page 117 Replace the yellow, cyan, and magenta developer units. Note: Make sure each developer unit is inserted into a matching color slot. Place the used black imaging kit in the enclosed package. Align and insert the imaging kit. Maintaining the printer...
  • Page 118 Rotate the blue levers down until the imaging kit drops into place. Replace the waste toner bottle. Replace the right side cover. Maintaining the printer...

  • Page 119: Replacing A Black And Color Imaging Kit

    Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
  • Page 120 Open the top door. Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. Remove the right side cover. Maintaining the printer...
  • Page 121 Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. Unpack the replacement black and color imaging kit. Leave the packaging on the developer units. Gently shake the yellow, cyan, magenta, and black developer units side to side. Maintaining the printer...
  • Page 122 Remove the packaging from the yellow, cyan, magenta, and black developer units. Insert the yellow, cyan, magenta, and black developer units. Place the used black and color imaging kit in the enclosed package. Align and insert the imaging kit. Maintaining the printer...
  • Page 123 Replace the waste toner bottle. Replace the right side cover. Replace the toner cartridges. Maintaining the printer...

  • Page 124: Replacing A Toner Cartridge

    Replace the specified toner cartridge (yellow, cyan, magenta, or black) when 88 Replace <color> Cartridge appears. The printer will not continue printing until the specified cartridge is replaced. Make sure the printer is on and Ready or 88 Replace <color> Cartridge appears.
  • Page 125 Remove the toner cartridge by lifting the handle, and then gently pulling away from the imaging kit. Align the new toner cartridge, and then press down until it is all the way into the slot. Maintaining the printer...

  • Page 126: Replacing A Developer Unit

    Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching.
  • Page 127 Remove the toner cartridges by lifting the handles and then gently pulling away from the imaging kit. Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove it. Maintaining the printer...
  • Page 128 Warning—Potential Damage: Do not touch the underside of the imaging kit. This could damage the imaging kit. Remove the used developer unit. Place the used developer in the enclosed package. Unpack the replacement developer unit. Leave the packaging on the developer unit. Gently shake the developer unit side to side. Maintaining the printer...
  • Page 129 Remove the red shipping cover from the developer unit. Insert the developer unit. Align and insert the imaging kit. Maintaining the printer...
  • Page 130 Replace the waste toner bottle. Replace the right side cover. Maintaining the printer...

  • Page 131: Cleaning The Exterior Of The Printer

    CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding. Remove paper from the standard exit tray.

  • Page 132: Moving The Printer

    Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the same time. Note: Use the handholds located on both sides of the printer to lift it off the optional drawer.

  • Page 133: Administrative Support

    Press the arrow buttons until Timeout appears, and then press Press the arrow buttons until Power Saver appears, and then press Press the arrow buttons to enter the number of minutes for the printer to wait before entering the Power Saver mode. Available settings range from 1–240 minutes.

  • Page 134: Using The Embedded Web Server

    Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

  • Page 135: Copying Printer Settings To Other Printers

    Type the printer IP address into the address field of your Web browser. Note: If you do not know the IP address of the printer, then print a network setup page and locate the IP address in the TCP/IP section.

  • Page 136: Troubleshooting

    All options are properly installed. • The printer driver settings are correct. Once you have checked each of these possibilities, turn the printer off, wait for about 10 seconds, and then turn the printer back on. This often fixes the problem. Solving printing problems Printer control panel display is blank or displays only diamonds The printer self test failed.

  • Page 137: Job Takes Longer Than Expected To Print

    Incorrect characters print Make sure the printer is not in Hex Trace mode. If Ready Hex appears on the display, you must exit Hex Trace mode before you can print your job. Turn the printer off and back on to exit Hex Trace mode.

  • Page 138: Tray Linking Does Not Work

    AKE SURE OLLATE IS SET TO From the printer control panel Finishing menu, Print Properties, or the Print dialog, set Collate to On. Note: Setting Collate to Off in the software overrides the setting in the Finishing menu. EDUCE THE COMPLEXITY OF THE PRINT JOB Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job.

  • Page 139: Solving Option Problems

    These are possible solutions. Try one or more of the following: ESET THE PRINTER Turn the printer off, wait about 10 seconds, and then turn the printer on. HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER Turn the printer off.

  • Page 140: Multipurpose Feeder

    Move the guides in the tray to the correct position for the size loaded. HECK FOR SERVICE MESSAGES If a service message appears, turn the printer off, wait about 10 seconds, and then turn the printer back on. If the error recurs, call for service.

  • Page 141: Paper Jam Message Remains After Jam Is Cleared

    Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. You may have a printer part that requires adjustment or replacement. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: Turn the printer off.

  • Page 142: Blank Pages

    Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q. • Enable Enhance Fine Lines in the Quality menu. AKE SURE DOWNLOADED FONTS ARE SUPPORTED If you are using downloaded fonts, then verify that the fonts are supported by the printer, the host computer, and the software program. Troubleshooting...

  • Page 143: Clipped Images

    HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...

  • Page 144: Incorrect Margins

    Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.

  • Page 145: Paper Curl

    Paper curl These are possible solutions. Try one or more of the following: HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray. AS THE PAPER ABSORBED MOISTURE DUE TO HIGH HUMIDITY •...

  • Page 146: Print Is Too Dark

    Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.

  • Page 147: Print Is Too Light

    These are possible solutions. Try one or more of the following: ALIBRATE THE COLOR The printer will automatically calibrate the colors whenever a new imaging kit is detected. If a cartridge is replaced, then you can calibrate the colors manually:...

  • Page 148: Repeating Defects

    Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.

  • Page 149: Skewed Print

    Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.

  • Page 150: Toner Specks

    Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black. The black imaging kit contains black only.

  • Page 151: Uneven Print Density

    HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel, check the Paper Type setting from the Paper menu. Before sending the job to print, specify the correct type setting: •...

  • Page 152: Faq About Color Printing

    How does the printer know what color to print? When a user prints a document, information describing the type and color of each object is sent to the printer. The color information is passed through color conversion tables that translate the color into the appropriate amounts of cyan, magenta, yellow, and black toner needed to produce the desired color.
  • Page 153 What is manual color correction? When manual color correction is enabled, the printer employs user-selected color conversion tables to process objects. However, Color Correction must be set to Manual, or no user-defined color conversion will be implemented.
  • Page 154 How can I match a particular color (such as a corporate logo)? From the printer Quality menu, nine types of Color Samples sets are available. These are also available from the Color Samples page of the Embedded Web Server. Selecting any sample set generates a multiple-page printout consisting of hundreds of colored boxes.

  • Page 155: Contacting Customer Support

    You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page.

  • Page 156: Notices

    Notices Color Laser Printer Edition notice June 2008 The following paragraph does not apply to any country where such provisions are inconsistent with local law: THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

  • Page 157: Exposure To Radio Frequency Radiation

    (859) 232–3000 Exposure to radio frequency radiation The following notice is applicable if your printer has a wireless network card installed. The radiated output power of this device is far below the FCC radio frequency exposure limits. A minimum separation of 20 cm (8 inches) must be maintained between the antenna and any persons for this device to satisfy the RF exposure requirements of the FCC.
  • Page 158 To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF fields in excess of Health Canada limits for the general population;...
  • Page 159 Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES. Dansk Lexmark International, Inc. erklærer herved, at dette produkt overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF. Deutsch Hiermit erklärt Lexmark International, Inc., dass sich das Gerät dieses Gerät in Übereinstimmung mit den grundlegenden Anforderungen und den übrigen einschlägigen Bestimmungen der Richtlinie 1999/5/EG...

  • Page 160: Static Sensitivity Notice

    Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 48 dBA Ready inaudible Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options. Notices...

  • Page 161: Product Power Consumption

    Laser notice The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.

  • Page 162: Off Mode

    The patented printer is licensed for, and designed to work with only genuine toner cartridges and developer components made by the manufacturer of this printer for the life of the patented printer. Under this patent license, you agree to: (1) use only genuine toner cartridges and developer components, made by the manufacturer of this printer, with this licensed printer except as otherwise provided below, and (2) pass this license/agreement to any subsequent user of this licensed printer.
  • Page 163 Ethernet 23 USB 23 Calibrating 96 calling Customer Support 153 canceling a job from Macintosh 57 from the printer control panel 56 from Windows 57 card stock loading 39 tips on using 54 Check Config ID 96 Check Model Name 96...
  • Page 164 Profile List 77 Quality 87 Setup 84 Supplies 67 USB 80 Utilities 90 Wireless 79 moving the printer 130 multipurpose feeder loading 39 Network menu 78 network setup page 25 Network Setup Page menu 77 noise emission levels 158 notices 154, 155, 156, 158, 159, 160...
  • Page 165 139 paper jams avoiding 59 Paper Loading menu 73 Paper Size/Type menu 68 paper sizes supported by the printer 45 Paper Texture menu 71 paper types duplex support 46 supported by printer 46 where to load 46 paper types and weights...
  • Page 166 56 from Macintosh computer 50 from USB flash memory device 55 from Windows 50 installing printer software 25 menu settings pages 24 network setup page 25 print quality test pages 56 Profile List menu 77 Programming Code 98...
  • Page 167 34 troubleshooting checking an unresponsive printer 134 contacting Customer Support 153 FAQ about color printing 150 solving basic printer problems 134 troubleshooting, display display is blank 134 display shows only diamonds 134 troubleshooting, paper feed message remains after jam is...
  • Page 170 Printed in USA G510-7276-00...

This manual is also suitable for:

Color 1824Mt4985

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