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Table 11. Error messages (continued)
Message
088 INVALID PAPER SOURCE
Use Front or Change Menu.
089 RIBBON JAM
CHECK RIBBON
096 COVER OPEN
False Message
097 FUNCTION NOT AVAILABLE
MENU LOCKED
099 FORMS JAMMED
CLEAR JAM PRESS START
(All paper paths)
Description
Incorrect Power On Paper Source selected
in configuration.
The ribbon motion sensor has detected an
error.
The cover open sensor has detected an
error.
The operator panel has been locked. This
means the Configuration Menu and Printer
Adjustments functions in the Test Menu
cannot be used.
Path sensor sensed paper still present
after attempted Park or Eject. For fanfold
forms, this message can display if you park
but do not tear off the output.
Path sensor detected forms already
present when you tried to load forms into a
fanfold path.
Action
1. Change the configuration to an
available paper source. See the 4247
Z03 User's Guide.
2. See MAP 0190: Form feed problems.
Turn off and then turn on the printer. If
message remains, see MAP 0160: Ribbon
feed and ribbon lift.
See MAP 0180: Top cover interlock.
Use the procedure in Unlocking and
locking printer configuration menu:
v If you need to use these functions.
v If the customer had the operator panel
locked. Always lock the operator panel
after completing your service procedures
by performing this procedure (see
Unlocking and locking printer
configuration menu).
1. Ensure fanfold forms are torn off before
parking the forms.
2. Ensure fanfold forms are loaded onto
the tractor pins, with the leading edge
visible on the tractor.
3. Check for pieces of paper in the paper
path and under the platen.
4. If message remains, see MAP 0190:
Form feed problems.
Chapter 1. Diagnosing problems
76
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