InfoPrint 5504-R40 User Manual

Infoprint 6700 (es) series thermal printer

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InfoPrint 6700 (ES) Series Thermal Printer

User's Manual

G550-1271-01

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Page 1 InfoPrint 6700 (ES) Series Thermal Printer User’s Manual G550-1271-01...
Page 3 InfoPrint 6700 (ES) Series Thermal Printer User’s Manual G550-1271-01...
Page 4 Before using this information and the product it supports, read the information in “Notices” on page 367. Second Edition (October 2010) This edition applies to the InfoPrint 6700 (ES) Series Thermal Printer and replaces the following publication: InfoPrint 6700 (ES) Series Thermal Printer: User’s Manual, G550-1271-00. Internet Visit our home page at: http://www.infoprint.com...
Page 5: Table Of Contents
1 Introduction ............11 Requesting Service................11 Warnings And Special Information ............11 Manual Conventions ................12 The InfoPrint 6700 Series Label Printer..........12 Standard Features ................ 13 Optional Features................14 Thermal Printer Technology ..............15 The Printing Process ..............15 Dynamic Print Control ..............
Page 6 Table of Contents Sensing Different Media Types ............. 59 Running Auto Calibrate ..............60 Running Media Profile..............62 Running Manual Calibrate............. 66 Cleaning....................67 Exterior ..................67 Interior ................... 67 General Cleaning ................68 Cleaning The Printhead, Platen Roller And Media Sensors ..68 3 Configuring The Printer ........
Page 7 Table of Contents TN5250 SETUP ................. 166 PGL SETUP..................168 VGL SETUP..................170 P-SERIES SETUP ................172 P-SER XQ SETUP................174 SERIAL MATRIX SETUP ..............176 PROPRINTER XL SETUP..............178 EPSON FX SETUP................180 Emulation Submenus................. 182 DIAGNOSTICS .................. 225 DIAGNOSTICS Submenus ............
Page 8 Downloading Software Through The USB Port ......... 272 Downloading Software If Flash Contains Only Boot Code ....273 Using TrueType Fonts ............... 274 Downloading TrueType Fonts............275 InfoPrint Windows Driver............. 275 PGL Emulation (Online) .............. 276 PTR_SETUP ................276 Labeling Applications ..............276 Select And Print Downloaded TrueType Fonts........
Page 9 Table of Contents A Specifications............ 333 Print Method ................333 Media ..................334 Ribbon ..................336 Indicators And Switches .............. 336 Memory ..................336 Media Cutter Options ..............337 Host Interfaces ................337 Power ..................338 Environmental ................338 Physical ..................339 Acoustic Specifications ...............
Page 10 Table of Contents...
Page 11: Introduction
Follow the actions in the troubleshooting tables on page 297 and page 305. Most problems can be easily resolved using these tables. If you are unable to resolve the problem, request service from your InfoPrint Solutions service team. You may call for service free of charge during the printer's warranty period.
Page 12: Manual Conventions
Example: Press ↑ + ↓ means Press the Up ↑ key and the Down ↓ key at the same time. The InfoPrint 6700 Series Label Printer NOTE: This manual pertains to an enhanced version of the 6700 printer (models 5504-Rxx) which occurred in late 2009. These enhanced 6700 printers are known as the "ES"...
Page 13: Standard Features
64MB DRAM memory (fixed). • 16MB Flash memory (fixed). ® • Auto Label Mapping : For compatibility with programs written for InfoPrint Solutions Company Line Matrix printers. • Bar Codes: Supports over 20 types of bar codes. • Emulations: ® •...
Page 14: Optional Features
Chapter The InfoPrint 6700 Series Label Printer • Standard Interfaces: • Serial: RS-232 • USB 2.0 Universal Serial Bus ® ® • Parallel: Centronics -compatible parallel, IEEE 1284 compliant parallel NOTE: The interface cable needed to connect the printer to the host device is supplied by the user.
Page 15: Thermal Printer Technology
The Printing Process • Online Barcode Validator: This option provides online validation of printed barcodes. When you incorporate a bar code quality procedure into the printing process, you will increase the overall bar code quality, reduce waste from misprinted bar codes, and achieve high, first-time read rates. This is increasingly important in newer, more efficient systems where manually entered data is not acceptable as a back-up function.
Page 16: Dynamic Print Control
Thermal transfer media requires ribbon. A wide range of InfoPrint Solutions Company thermal transfer media is available, such as film or synthetic paper substitutes. Most of these media options can be die-cut for easy label applications.
Page 17: Setting Up The Printer
Unpacking The Printer Setting Up The Printer Unpacking The Printer The printer is shipped in a carton and protective bag. The top lid of the carton has instructions for removing the internal packing material. Keep all packing material in case repacking is required. CAUTION Avoid touching the electrical connectors to prevent electrostatic discharge damage while setting up the printer.
Page 18 Chapter Setting Up The Printer Foam 4. Remove the foam pad between the pivoting deck and the frame. Pivoting Deck Platen Deck Lock Foam Pad Lever Printhead 5. Open the pivoting deck by rotating the blue deck lock lever fully clockwise.
Page 19: Installation
Installation Installation The following sections will guide you through the printer installation process. 1. Place the printer on a flat level surface that allows easy access to all sides of the printer. CAUTION Never operate the printer while it is resting on its side or upside down. 2.
Page 20 Chapter Setting Up The Printer 5. Attach Interface: a. Parallel Interface Attach a suitable parallel printer cable from the computer to the Centronics/IEEE 1284 interface connector at the back of the printer. Snap the bail locks to the Centronics connector to secure the interface cable to the printer.
Page 21 Installation If your printer is equipped with the optional Coax/Twinax, optional RS-422, and optional ethernet port, then the rear I/O panel will appear as illustrated below. NOTE: The printer does not support simultaneous connection of the coax and twinax interfaces using the Auto Switching feature. Auto Switching is described on page 279.
Page 22 Chapter Setting Up The Printer If your printer is equipped with the wireless options it will appear as illustrated below. Wireless Interface Panel Wireless Antenna P A R A L L E L S T A T D E B U Wireless Interface R S 2 3...
Page 23: Operation
Operation Controls And Indicators Power Switch The power switch is located on the bottom back panel of the printer. To apply power, place the switch in the | (ON) position. When you first power on the printer, a series of initialization messages will appear on the Liquid Crystal Display (LCD) on the control panel.
Page 24 Chapter Controls And Indicators Status and Display Indicators...
Page 25 Control Panel Control Panel Keys...
Page 26 Chapter Controls And Indicators Control Panel Keys (cont.)
Page 27: Powering On The Printer
Powering On The Printer Powering On The Printer When you power on the printer, it executes a self-test. During the self-test, the LCD momentarily displays the DPI resolution (203 or 300 DPI) of the installed printhead. The default power-on state is online. Once the printer has successfully initialized, the ONLINE status indicator light illuminates, and the LCD indicates the communication interface selected and the type of emulation installed.
Page 28: Loading Media And Ribbon
Chapter Loading Media And Ribbon • Peel-Off. When the optional internal rewinder is installed, the printer prints and peels die-cut labels from the liner without user assistance. The label liner is wound on the rewinder. The printer waits for you to take away the label before printing the next one (on-demand printing).
Page 29: Loading Roll Media
Loading Roll Media Loading Roll Media Media Cover Media Hanger Media Hanger Guide Pivoting Deck Media Width Guide Media Damper Deck Lock Lever 1. Open the media cover. 2. Slide the blue media hanger guide outward to the end of the media hanger, and flip it up horizontally.
Page 30 Chapter Loading Media And Ribbon Media Roll Media Hanger Media Hanger Guide 5. Slide a roll of media onto and towards the back of the media hanger. The media feeds from the top of the roll and towards the front of the printer. 6.
Page 31 Loading Roll Media Media and Ribbon Loading Instruction Media Printhead Media Damper Platen (Rubber Drive Roller) 7. Thread the media under the media damper and then between the platen (rubber drive roller) and the printhead. You can also refer to the arrows on the printer frame or to the label inside the media cover for media loading instructions.
Page 32 Chapter Loading Media And Ribbon Lower Media Sensor Media Sensor Handle Media Guard Media Width Fixed Guide Guide Media Damper 8. Verify that the left (inside) edge of the media is against the fixed guide on the bottom of the media damper. 9.
Page 33 Loading Roll Media Upper Sensor Visible Red Beam Lower Sensor Upper Sensor Handle Media Guard Opening 11. Slide the upper sensor directly over the lower sensor. Media (left edge) Guide Notch 12. Align the left (inside) edge of the media with the guide notch located on the front edge of the tear bar.
Page 34 Chapter Loading Media And Ribbon Pivoting Deck Deck Lock Lever 13. Close the pivoting deck and rotate the deck lock lever fully counterclockwise. This locks the pivoting deck and printhead assembly into the printing position. IMPORTANT Ensure the pivoting deck is down and locked before attempting to advance media or print.
Page 35 Loading Roll Media For direct thermal operation (no ribbon required): • If you have not run an Auto Calibrate, do so now. See “Running Auto Calibrate” on page 60. • If you have already run an Auto Calibrate, complete the following steps: a.
Page 36: Loading Fanfold Media
Chapter Loading Media And Ribbon Loading Fanfold Media Media Cover Fanfold Tension Fanfold Media Media Pivoting Hanger Deck Guide Media Hanger Bottom Panel Opening Deck Lock Lever 1. Open the media cover. 2. Slide the media hanger guide outward to the end of the media hanger and rotate it upward to a horizontal position to remove any roll media.
Page 37 Loading Fanfold Media Lower Media Sensor Media Sensor Handle Media Guard Media Width Fixed Guide Guide Media Damper 8. Slide the media width guide outward to the end of the media damper. 9. Thread the media under the media damper and then between the platen (rubber drive roller) and the printhead.
Page 38 Chapter Loading Media And Ribbon Media Guide Notch (left edge) 12. Align the left (inside) edge of the media with the guide notch located on the front edge of the tear bar. Pivoting Deck Deck Lock Lever 13. Close the pivoting deck and rotate the deck lock lever fully counterclockwise.
Page 39 Loading Fanfold Media 15. Verify the printhead pressure is properly set. See “Printhead Pressure Adjustment” on page 52. 16. Verify the pressure blocks are properly positioned. See “Printhead Pressure Block Adjustments” on page 53. 17. Verify the Gap/Mark Sensor selection matches the type of media installed.
Page 40: Loading Ribbon
Chapter Loading Media And Ribbon Loading Ribbon Skip this section when using direct thermal printing. Ribbon Take-Up Core Ribbon Take-up Spindle Pivoting Deck Ribbon Supply Spindle Ribbon Roll Deck Lock Lever 1. Install the ribbon take-up core on the ribbon take-up spindle. NOTE: The first ribbon take-up core comes with the printer.
Page 41 Loading Ribbon Ribbon Printhead Media Rear Ribbon Guide Roller 183395 R 4. Thread the end of the ribbon under the rear ribbon guide roller, then between the platen and the printhead. You can also refer to the arrows on the printer frame or to the upper-right corner of the label inside the media cover for ribbon loading instructions.
Page 42 Chapter Loading Media And Ribbon Media Cover Media and Ribbon Loading Instructions Ribbon Take-up Core Ribbon Take-up Spindle IMPORTANT Do not attach the ribbon to the ribbon take-up spindle without a fiberboard take-up core installed. 5. Attach the ribbon to the ribbon take-up core on the ribbon take-up spindle using the adhesive on the ribbon leader.
Page 43: Using The Optional Internal Rewinder
Batch Rewind Mode Using The Optional Internal Rewinder The printer can be set up to rewind labels after they have been printed (Batch Rewind Mode) or to automatically peel labels from their backing and dispense them one at a time while rewinding the liner (Peel-Off Mode). Both modes require an internal rewinder, which is available as a factory installed or a field unit option.
Page 44 Chapter Using The Optional Internal Rewinder To install the media guide: 1. Open the front door by pulling it upwards, then forward. 2. The bottom of the plastic media guide is shaped like a hook and the top has a groove: a.
Page 45 Batch Rewind Mode Media Paper Path Slot Rewinder Release Lever 2. Thread the media over the front of the media guide and through the opening under the front door toward the internal rewinder. IMPORTANT If you do not complete the following step, it will be extremely difficult to remove the printed labels from the rewinder.
Page 46 Chapter Using The Optional Internal Rewinder Media Cover Deck Lock Lever 6. Press down on both sides of the pivoting deck and rotate the deck lock lever counterclockwise against its stop to place the printhead assembly into the printing position. 7.
Page 47 Batch Rewind Mode Removing Printed Media from the Rewinder Release Lever Rewinder Printhead 1. Open the media cover. 2. Press the FEED key to advance the last printed label past the printhead, and tear the liner from behind the last printed label. 3.
Page 48: Label Peel-Off
Chapter Using The Optional Internal Rewinder Label Peel-Off You can set up the printer to automatically peel die-cut labels off their liner (backing) and dispense them one at a time while rewinding the liner. You can install the media guide to prevent long labels from accidentally adhering to the front door assembly, but it is normally not needed when using labels less than two inches long (see “Installing The Media Guide”...
Page 49 Label Peel-Off Back Flange Raised Ridge Rewinder Release Lever Slot Liner IMPORTANT If you do not complete the following step, it will be difficult to remove the liner from the rewinder. 6. Turn the release lever on the rewinder counterclockwise and lock it in place.
Page 50 Chapter Using The Optional Internal Rewinder Media Cover Deck Lock Lever 12. Press down on both sides of the pivoting deck and rotate the deck lock lever fully counterclockwise. 13. Press the FEED key. The label advances to the peel-off position, and “Remove Label”...
Page 51: Removing The Media Guide
Removing The Media Guide Removing Label Liner from the Rewinder 1. Open the media cover. 2. Open the front door. 3. Tear the liner at the tear bar. 4. Manually rewind the remaining liner onto the rewinder by turning the rewinder counterclockwise.
Page 52: Printing Adjustments
Chapter Printing Adjustments Printing Adjustments Printhead Pressure Adjustment Active Pressure Setting Printhead Pressure Adjustment Dial Sometimes you will need to adjust printhead pressure because of variations in media thickness and width. The printhead pressure adjustment dial is shown above. The value shown at the bottom of the dial is the active setting. In general, adjust printhead pressure to the lowest value which produces the desired print quality.
Page 53: Printhead Pressure Block Adjustments
Printhead Pressure Block Adjustments Printhead Pressure Block Adjustments Right Pressure Block Right Pressure Block Pointer Left Pressure Block Lead Screw Pressure Block Knob Adjustment Scale Left Pressure Block Handle Printhead pressure block adjustments are used to obtain a uniform print density across the width of the installed media under a variety of media and ribbon conditions.
Page 54: Positioning The Media Sensors
Chapter Printing Adjustments 3. Press the ↵ key to start the Grey test pattern. The pattern will start and continue to print. 4. Press ↵ again to stop printing. 5. Check the test pattern. If necessary reposition the pressure blocks to obtain a uniform print density across the media width.
Page 55 Positioning The Media Sensors Sensing Media with Horizontal Black Marks (Mark) or Media with No Label Length Indicators (Disable) Black Mark (underside Visible Red Beam of media) from Lower Sensor Lower Sensor Sensor Handle Media Guard Opening Sensing Media with Horizontal Black Marks Position the lower media sensor for detecting horizontal black marks located on the underside of media, and position the upper sensor above the lower sensor to provide a consistent background.
Page 56 Chapter Printing Adjustments Sensing Media with Gaps, Notches, or Holes (Gap) Upper Sensor Visible Red Beam from Lower Sensor Media Guard Opening Position the lower media sensor for detecting gaps, notches, or holes in media with a white background. Place the upper sensor above the lower sensor to provide a consistent background.
Page 57 Positioning The Media Sensors Sensing Media with Dark Background Labels with Gaps (Advanced Gap) Upper Sensor Visible Red Beam Lower Sensor Upper Sensor Handle Media Guard Opening NOTE: Ribbon is not displayed in this illustration. The upper and lower sensors are designed to function with or without ribbon installed. The upper sensor and lower sensor are used together to detect liner gaps between die cut labels that have a black or dark background on white or clear liner.
Page 58 Chapter Printing Adjustments Sensing Dark Background Media with Notches or Holes (Advanced Notch) Upper Sensor Handle Upper Sensor Visible Red Beam Lower Sensor Black line on underside of media Media Guard Opening NOTE: Ribbon is not displayed in this illustration. The upper and lower sensors are designed to function with or without ribbon installed.
Page 59: Sensing Different Media Types
Sensing Different Media Types Sensing Different Media Types The printer’s media sensors can detect the different types of label length indicators on a large variety of media types. This is accomplished by selecting the correct sensor option: Gap, Mark, Advanced Gap, Advanced Notch, or Disable under Gap/Mark Sensor in the CALIBRATE CTRL menu.
Page 60: Running Auto Calibrate
Chapter Printing Adjustments Calibrating The Media Sensors Due to manufacturing differences in media and ribbon, the media sensors may have difficulty differentiating between the label and the liner or the label and the black mark. When this occurs, the printer may intermittently skip a label or display a fault message such as “GAP NOT DETECTED/See Manual”...
Page 61 Running Auto Calibrate 1. Press the PAUSE key until “OFFLINE” appears on the LCD. 2. Press ↓ and ↵ together until “ENTER SWITCH UNLOCKED” displays. 3. Press the TEST PRINT key until “Printer Tests/Auto Calibrate” displays. ↵ 4. Press . Media advances until it can accurately detect the label length indicators and then stops at the Top-of-Form position.
Page 62: Running Media Profile
Chapter Printing Adjustments Running Media Profile The Media Profile printout shows the relationship of the Paper Out Threshold and the Gap/Mark Threshold values, illustrates if and when each label length indicator is detected, and shows the difference between the label length indicators and the label.
Page 63: Gap Sensing
Running Media Profile 1023 0767 Paper Out (578) 0511 Gap Mark (421) 0255 0000 Figure 1. Media Profile Printout Gap Sensing This figure shows a Media Profile printout of a smart label where Gap/Mark Sensor is set to Gap in the CALIBRATE CTRL menu. In this example, the gap threshold value the printer selected (represented by the Gap/Mark dotted line) is too close to the amplitude of the antenna pulse.
Page 64 Chapter Printing Adjustments To avoid this problem, increase the Threshold Range value to 60% or 70% in the CALIBRATE CTRL menu (the default is 50%), then run an Auto Calibrate again (Cross-Ref to Auto Calibrate). NOTE: Any changes to Threshold Range will not take effect until you run an Auto Calibrate again.
Page 65 Running Media Profile Advanced Gap Sensing This figure shows a Media Profile printout of a smart label where Gap/Mark Sensor is set to Advanced Gap in the CALIBRATE CTRL menu. In this example, the gap threshold value the printer selected (represented by the Gap/Mark dotted line) is too close to the baseline (die cut label).
Page 66: Running Manual Calibrate
Chapter Printing Adjustments Media Sensor FEED Position 1023 0767 0511 Paper Out(301) 0255 Gap(160) 0000 Detected Amplitude Detected Amplitude Indicates Type of Gap/Mark of the Gap of the Antenna Sensing Selected Running Manual Calibrate Manual Calibrate should be performed only when the values derived from Auto Calibrate fail to improve the media sensors’...
Page 67: Cleaning
Exterior ↵ 5. Press to select Enable. An asterisk (*) appears next to “Enable.” 6. Press until “CALIBRATE CTRL” displays. ↵ 7. Press ↓ until “Manual Calibrate/Run Calibrate” displays, then press the 8. Follow the instructions displayed on the LCD. Example: “REMOVE RBN&MEDIA/Press Enter”...
Page 68: General Cleaning
Chapter Cleaning General Cleaning Periodically clean all rollers, guides, and assemblies. Use low pressure air to remove dust in the printer. Use isopropyl alcohol and a cotton swab to clean any areas where media dust, adhesives, etc. have accumulated. Cleaning The Printhead, Platen Roller And Media Sensors NOTE: You do not need to turn off the printer before cleaning the printhead, platen roller, or media sensors.
Page 69 Cleaning The Printhead, Platen Roller And Media Sensors Pivoting Deck Printhead Heating Elements Peel/Tear Door Lower Media Sensor (visible with red LED) Printhead Cover/ Upper Media Sensor Deck Lock Platen Roller Lever Print Element Upper Sensor...
Page 70 Chapter Cleaning 1. Rotate the deck lock lever clockwise to open the pivoting deck and remove any media and ribbon (if loaded) to gain access to the printhead assembly heating element area. 2. Gently rub the felt tip of the cleaning pen or a cotton swab with Isopropyl alcohol across the printhead heating elements (light brown area).
Page 71: Configuring The Printer
Configuring The Printer Overview This chapter provides information about: • Setting, saving, modifying, and printing configurations • Configuration menus • Downloading emulation and operating system software Setting Printer Configuration Parameters Configuration parameters are set from the control panel or are retrieved from the printer’s memory.
Page 72: Selecting A Menu Option
Chapter Overview NOTE: In menus with numeric ranges of more than 50 numbers, hold down the + or − key for more than 2 seconds to move through the range in increments of 5. To move in increments of 1 again, release your hold on the + or −...
Page 73: Changing Printer Settings
Changing Printer Settings IMPORTANT This change takes effect for all subsequent data and operations for the printer as soon as the ↵ key is pressed and the asterisk (*) is displayed. The configuration change(s) stay in effect only while the printer is powered on.
Page 74: Saving A Configuration
Chapter Overview or − key to scroll 3. When the desired submenu displays, press the through the values or options. 4. Press the ↵ key to select a value. An asterisk (*) displays next to the selected value or option. 5.
Page 75: Auto Save Configuration
Auto Save Configuration NOTE: If the configuration number has been previously saved and Protect Configs. = Enabled under CONFIG CONTROL, the following error message displays: CONFIG. EXISTS Delete First If the above occurs, see “Modifying A Saved Configuration” on page 77, step 4.
Page 76: Specifying A Power-Up Configuration
Chapter Overview Specifying A Power-Up Configuration You can specify any one of the nine configurations (1-8 or Factory) as the power-up configuration: 1. Press the key until the following message displays: MENU MODE CONFIG. CONTROL 2. Press the ↓ key until the following message displays: Power-Up Config.
Page 77: Modifying A Saved Configuration
Modifying A Saved Configuration Modifying A Saved Configuration You can change a saved configuration by rewriting over it. For example, you can modify Config. 1, shown below. Suppose you want to keep all the settings but you want to select the parallel Centronics interface instead of the IEEE 1284 interface.
Page 78 Chapter Overview 4. Before saving the modified configuration, you must delete the original configuration if the Protect Configs. option is enabled. a. Press the ↑ or ↓ key until the following message displays: Delete Config. or − key to cycle through the options (1-8). When the b.
Page 79: Printing A Configuration
Printing A Configuration Printing A Configuration We recommend that you print and store your configurations for future reference. The printout provides a list of the parameters that were set when you configured the printer. To print a configuration: 1. Press the key until the following message displays: MENU MODE CONFIG.
Page 80: Menu Overview
Chapter Menu Overview Menu Overview QUICK RFID VALIDATOR CONFIG. MEDIA SETUP CONTROL CONTROL CONTROL Set the basic RFID encoder Online data Name, store, and Control various menus needed to setup and status validator setup retrieve up to parameters configure the reporting.
Page 81 ETHERNET ETHERNET ETHERNET WLAN PORT PORT ADDRESS PARAMS ADDRESS Select USB port Select ethernet Select Ethernet Select ethernet Select wireless parameters. port parameters. Address port parameters. ethernet address parameters. parameters. WLAN KERBEROS WLAN BATTERY PRINTER PARAMS PARAMS LEAP CONTROL MGMT Select wireless Select Kerberos Select wireless...
Page 82: Main Menu
Chapter Main Menu Main Menu QUICK RFID VALIDATOR CONFIG. SETUP CONTROL CONTROL (page 94) (page 103) Refer to the RFID Print Intensity Refer to the Online Save Config. Print Speed Load Config. Labeling Reference Data Validator Print Mode Print Config. Manual .
Page 83 MEDIA CALIBRATE PRINTER CONTROL CTRL CONTROL (page 106) (page 127) (page 136) Print Intensity Gap/Mark Sensor SMT: Status Print File List Print Speed Auto Calibrate PAA: Select Tool Auto Locking Print Mode Media Profile LP+ Emulation Set Lock Key Media Handling Sensed Distance CTHI Emulation Ptx Setup Parse...
Page 84 Chapter Main Menu TWINAX SPC COAX SPC TWINAX COAX 2, 3, 7 2, 3, 4 2, 3, 4 SETUP SETUP 2, 3, 7 SETUP SETUP (page 156) (page 158) (page 159) (page 153) Primary Sets Primary Sets SPC Type SPC Type Translation Tbl Translation Tbl Logical Buf Size...
Page 85 IPDS SETUP 3270 SETUP 5250 SETUP SETUP (page 160) (page 164) (page 166) (page 168) Character Group Default Font Primary Sets Primary Sets Standard Sets Default Code Pag Translation Tbl Translation Tbl Select LPI Code Page Subset Active Char Set Active Char Set Define CR Code Emulation...
Page 86 Chapter Main Menu SETUP SETUP SETUP SETUP (page 170) Refer to the ZGL ™ Refer to the TGL ™ Refer to the IGL ™ Select SFCC Power-up ^X Programmer’s Programmer’s Programmer’s Power-up ^F Reference Manual. Reference Manual. Reference Manual. Power-up ^PY Btm Margin Ctl Text Length Autoeject...
Page 87 STGL IEGL SETUP SETUP SETUP SETUP Refer to the STGL ™ Refer to the DGL ™ Refer to the MGL ® Refer to the IEGL ® Programmer’s Programmer’s Programmer’s Programmer’s Reference Manual. Reference Manual. Reference Manual. Reference Manual. NOTES: Italicized items are available only when Admin User is set to Enable (in the PRINTER CONTROL menu).
Page 88 Chapter Main Menu SER MATRIX P-SERIES P-SERIES XQ 1, 2 SETUP 1, 2 1, 2 SETUP SETUP (page 176) (page 172) (page 174) Select CPI Select CPI Select CPI Select LPI Select LPI Select LPI Typeface Typeface Typeface Character Group Horizontal DPI Character Group Character Set...
Page 89 PROPRINTER EPSON FX DIAGNOSTICS PARALLEL 1, 2 1, 2, 3 SETUP SETUP PORT (page 178) (page 180) (page 225) (page 229) Select CPI Select CPI Printer Tests Port Type Select LPI Select LPI Test Count Data Bit 8 Typeface Typeface Software Build PI Ignored Character Group...
Page 90 Chapter Main Menu USB PORT ETHERNET SERIAL C/T PORT PORT PORT (page 233) (page 241) (page 242) (page 243) Buffer Size in K Timeout Port Type Port Type Baud Rate Device Address Timeout Switch Out On Word Length Timeout Stop Bits Report Status Parity Data Protocol...
Page 91 WLAN ETHERNET ETHERNET ADDRESS ADDRESS PARAMS (page 248) (page 244) (page 246) IP Address SEG1: NetBIOS Protocol IP Address SEG1: IP Address SEG2: ASCII Data Port IP Address SEG2: IP Address SEG3: IPDS Data Port IP Address SEG3: IP Address SEG4: Keep Alive Timer IP Address SEG4: Subnet Mask SEG1:...
Page 92 Chapter Main Menu KERBEROS WLAN WLAN PARAMS PARAMS (page 250) (page 256) (page 259) Kerberos Enable Auth Method Signal Strength WEP Key 3 BYTE1: Kerb. Pwd(01-15) EAP Mode Operation Mode WEP Key 3 BYTE2: Kerb. Pwd(16-30) EAP User (01-15) SSID Name(01-15) WEP Key 3 BYTE3: Kerb.
Page 93 BATTERY PRINTER DATE CONTROL MGMT (page 265) (page 261) (page 264) Time/Date Battery Monitor PNE Port Time To Go Mgmt Protocol Percent Charge PNE Port Number Current Draw PNE Port Timeout Voltage Status Port Numb Amp-Hour Used Mgmt Port Number Time To Go Alert High Volt Alert Low Volt Alert...
Page 94: Quick Setup
Chapter QUICK SETUP QUICK SETUP QUICK SETUP (from page 82) Print Print Print Media Paper Feed Label Intensity Speed Mode Handling Shift Length 2, 4 6 ips* Transfer* Tear-Off Strip* 0.00 inches* 4 or 6 inches* -15 to 15 1 ips to 10 ips Direct Tear-Off -1.00 to X inches...
Page 95: Quick Setup Submenus
QUICK SETUP Submenus QUICK SETUP Submenus Print Intensity This option specifies the level of thermal energy from the printhead to be used for the type of media and ribbon installed. Large numbers imply more heat (thermal energy) to be applied for each dot. This has a significant effect on print quality.
Page 96 Chapter QUICK SETUP • Cut. When the optional media cutter is installed, it automatically cuts media after each label is printed or after a specified number of labels have been printed when a software cut command has been issued. It cuts continuous roll paper, labels, or tag stock.
Page 97 The factory defaults are listed below: Table 2. Factory Default Label Length Inches Lines Printer 152.4 5504-R40 101.6 5504-R60 152.4 5504-R80 Maximum Label Length range is dependent on the Label Width value selected, printhead installed (203 or 300 DPI). See Appendix A for specifications.
Page 98 Chapter QUICK SETUP Ver Image Shift This option specifies the amount to shift an image vertically up (-) or down (+) for precise positioning on the label. The actual height of the image is not affected by this parameter. The allowable range is -1.00 inches to the current Label Length value setting, up to a maximum of 12.80 inches, in .01 inch increments.
Page 99 QUICK SETUP Submenus 4 inches FEED 6 inches Leading Edge • Inv. Portrait. Inverse Portrait refers to vertical page orientation, where the height of a page is greater than its width. The top edge of the image is parallel to the trailing edge of the media. The following illustration is an example, with the operator viewing the front of the printer.
Page 100 Chapter QUICK SETUP 4 inches FEED 6 inches Leading Edge Gap/Mark Sensor The available options specify the sensor type needed for detecting the Top-of- Form position on media with label length indicators (gaps, notches, holes, or black marks). • Disable. Select when using media with no label length indicators (no gaps, notches, holes, or black marks), or when you want the printer to ignore all existing label length indicators on the installed media.
Page 101 QUICK SETUP Submenus Auto Calibrate This feature is used to improve the sensitivity and reliability of the Media Sensor in detecting gaps, notches, holes, or black marks on the installed media, as well as a paper out condition. NOTE: Prior to running Auto Calibrate you must enter the physical length of the installed media in the QUICK SETUP or MEDIA CONTROL menu.
Page 102 Chapter QUICK SETUP Save Config. This option allows you to save up to eight unique configurations to meet different print job requirements. This eliminates the need to change the parameter settings for each new job. The configurations are stored in memory and will not be lost if you turn off the printer.
Page 103: Config. Control
CONFIG. CONTROL CONFIG. CONTROL (from page 82) Save Load Print Delete Power-Up Protect Config. Config. Config Config. Config. Configs. Factory* Current* All* Factory* Disable* 1 to 8 1 to 8 Factory 1 to 8 1 to 8 Enable Power-Up 1 to 8 Name Name Name...
Page 104: Config. Control Submenus
Chapter CONFIG. CONTROL CONFIG. CONTROL Submenus Save Config. This option allows you to save up to eight unique configurations to meet different print job requirements. This eliminates the need to change the parameter settings for each new job. The configurations are stored in memory and will not be lost if you turn off the printer.
Page 105 CONFIG. CONTROL Submenus Name Config (1-8) You may specify a 15-character name which can be used to refer to a configuration. The name you enter for a configuration will be used in the Load Config., Save Config., Print Config., Delete Config., and Power-Up Config. menus.
Page 106: Media Control
Chapter MEDIA CONTROL MEDIA CONTROL MEDIA CONTROL (from page 83) Print Print Print Media Paper Feed Label Intensity Speed Mode Handling Shift Length 2, 4 6 ips* Transfer* Tear-Off Strip* 0.00 inches* 4 or 6 inches* -15 to 15 1 to 10 ips Direct Tear-Off -1.00 to X inches...
Page 107: Media Control Submenus
MEDIA CONTROL Submenus MEDIA CONTROL (from page 106) Peel-Off Continuous TOF Detect Ticket Save TOF Adjust Mode Mode Fault Mode Mode Fast* Standard* 3 Labels* Disable* Disable* Standard Tear-Off 9 Labels Enable Enable Tear-Strip Full 1 Label Cut Strip TOF Adjust Ribbon Reverse Vertical DPI...
Page 108 Chapter MEDIA CONTROL Print Speed This option specifies the speed in inches per second (ips) at which the media passes through the printer while printing. The range is from 1 to 10 ips (in increments of 1 ips). The factory default is 6 ips. NOTE: The maximum print speed varies based on maximum printer width and dot per inch (dpi) resolution of the printhead installed (203 or 300 dpi).
Page 109 MEDIA CONTROL Submenus Paper Feed Shift This option represents the distance to advance (+ shift) or pull back (– shift) the stop position of a label when Tear-Off Strip, Tear-Off, Peel-Off, or Cut media handling option is enabled. The allowable range is -1.00 inches to the current Label Length value setting, up to a maximum of 12.80 inches, in .01 inch increments.
Page 110 The factory defaults are listed below: Table 3. Factory Default Label Length Inches Lines Printer 152.4 5504-R40 101.6 5504-R60 152.4 5504-R80 Maximum Label Length range is dependent on the Label Width value selected, printhead installed (203 or 300 DPI), and the amount of DRAM installed in the printer.
Page 111 MEDIA CONTROL Submenus Hor Image Shift This option specifies the amount to shift an image horizontally left (-) or right (+) for precise positioning on the label. The actual width of the image is not affected by this parameter. The allowable range is -1.00 through +1.00 inches in .01 inch increments.
Page 112 Chapter MEDIA CONTROL • Landscape. Landscape refers to horizontal orientation, where the width of a page is greater than its height. The top edge of the image is the left edge of the media. The following illustration is an example, with the operator viewing the front of the printer.
Page 113 MEDIA CONTROL Submenus • Inv. Landscape. Inverse Landscape refers to horizontal orientation, where the width of a page is greater than its height. The top edge of the image is the right edge of the media (the left edge of the image is the trailing edge of the media).
Page 114 Chapter MEDIA CONTROL Examples All of the examples below assume that the logical form length is set to the label length. Example 1: Simple Case Problem: A file has been constructed with two horizontally adjacent 4” labels for a printer with a physical width of 8”. The user now wants to use this file with a printer that has a 4”...
Page 115 MEDIA CONTROL Submenus Example 2: Uneven Number Case Problem: A file has been constructed with three horizontally adjacent 2” labels. The user now desires to use this file with a printer that has a 4” physical width. Solution #1: The user sets Auto Label Width to 4” (the width of two labels), configures the Num Auto Labels to 2, and enables the Auto Label Mapping feature.
Page 116 Chapter MEDIA CONTROL Example 3: Past Maximum File Width Problem: A file has been constructed with three horizontally adjacent 4” labels. The user now desires to use this file with a printer that has a 8” physical width. The user should have used a solution similar to one of the solutions in the section above, but the user erroneously enters an Auto Label Width of 12”...
Page 117 Num Auto Labels The desired number of labels to be printed vertically adjacent on the form. The value is selectable with a range of 2 through 40 (5504-R40), 2 through 21 (5504-R60) and 2 through 17 (5504-R80). The factory default is 2.
Page 118 Chapter MEDIA CONTROL Print Direction and Orientation are two independent options that can be combined to produce the following results depending on the Active IGP Emulation: Table 4. Head First Print Direction Result in Active IGP Emulations Orientation Option Option (PGL or VGL) Head First Portrait...
Page 119 MEDIA CONTROL Submenus Pre-Peel Mode • Disable. • Enable. When Media Handling = Peel-Off and Peel-Off Mode = Standard, enabling Pre-Peel Mode adds a forward and reverse motion to each label prior to printing. The added forward pre-peel motion temporarily breaks the die cut label from the liner, and the reverse motion places the label back on the liner prior to printing, peeling, or dispensing the label.
Page 120 Chapter MEDIA CONTROL The media sensor looks for the gap, notch, hole, or black mark only after the media has advanced the distance specified by the Label Length value in the MEDIA CONTROL menu or by the Host Forms Length value sent via the software.
Page 121 MEDIA CONTROL Submenus Ribbon Width When Same As Paper is selected, the printer automatically adjusts the ribbon operating parameters to match the installed media width. In those cases where the media width is less than the installed ribbon width, the Set In Menu option should be selected.
Page 122 Chapter MEDIA CONTROL Set Label Length This feature selects whether the Sensed Distance value derived from an Auto or Manual Calibrate will be used to set the Label Length value in the MEDIA CONTROL menu (and the QUICK SETUP menu). •...
Page 123 MEDIA CONTROL Submenus Peel-Off Mode When Peel-Off Media Handling mode (see page 108) is enabled, this feature allows selection of two different media motions for automatic label peel-off. • Fast. Reverse and forward media motion distance in Peel-Off mode is reduced, providing faster throughput.
Page 124 Chapter MEDIA CONTROL TOF Detect Fault Allows selection of three different TOF (Top-of-Form) detection faults. NOTE: The correct Label Length value, equal to the physical length of the installed label, must be entered in the QUICK SETUP or MEDIA CONTROL menu. •...
Page 125 MEDIA CONTROL Submenus TOF Adjust Mode • Enable. This option enables the “TOF Adjust” distance set using the TOF Adjust menu (see TOF Adjust below). • Disable. his option disables the “TOF Adjust” distance set using the TOF Adjust menu (see TOF Adjust below). The factory default is Disable.
Page 126 Chapter MEDIA CONTROL Vertical DPI Adjust Adjusts the vertical print resolution. This can be used to compress or expand all printed forms by small amounts. When a 203 DPI printhead is installed, the range is 195 to 210. When a 300 DPI printhead is installed the range is 290 to 310.
Page 127: Calibrate Ctrl
MEDIA CONTROL Submenus CALIBRATE CTRL CALIBRATE CTRL (from page 83) Gap/Mark Auto Media Sensed Gap/Mark Paper Out Sensor Calibrate Profile Distance Thresh Thresh Disable Run Calibrate Print Profile 0.00 inches 000 to 1023 000 to 1023 Mark Advanced Gap* Advanced Notch Paper Out Manual Pwr Up...
Page 128: Calibrate Ctrl Submenus
Chapter CALIBRATE CTRL CALIBRATE CTRL Submenus Gap/Mark Sensor The available options specify the sensor type needed for detecting the Top-of- Form position on media with label length indicators (gaps, notches, holes, or black marks). • Disable. Select when using media with no label length indicators (no gaps, notches, holes, or black marks), or when you want the printer to ignore all existing label length indicators on the installed media.
Page 129 CALIBRATE CTRL Submenus These value changes take effect immediately within the current configuration menu. Auto Calibrate is completed successfully when the Sensed Distance displayed correctly matches that of the installed media. When Gap is selected, the Sensed Distance should match the length from the trailing edge of one gap to the trailing edge of the next gap (one label + one gap).
Page 130 Chapter CALIBRATE CTRL Paper Out Thresh This menu item selects a value that, when exceeded by the output of the media sensor, is recognized by the printer as a paper out condition. When Auto or Manual Calibrate is performed, the value displayed is equal to the paper out threshold value set by this procedure.
Page 131 CALIBRATE CTRL Submenus Pwr Up Action • Disable. No movement at power up. • Auto-Cal. When the printer is first powered on, it will complete its initialization and self-tests and then perform an Auto Calibrate. Once the Auto Calibrate is complete, the printer will momentarily display the Sensed Distance determined by the Auto Calibrate.Auto-Cal will not be performed if Ticket Save is set to Enable.
Page 132 Chapter CALIBRATE CTRL Online Auto-Cal NOTE: Online Auto-Cal will not function when the validator is enabled or when Error Recover (under MEDIA CONTROL) is enabled (see page 120) if there is data pending (data buffer). The options for Online Auto-Cal are: •...
Page 133 CALIBRATE CTRL Submenus Gap Length Gap Length is the actual length (height) of a label gap measured in .01 inch increments. The range is 0.05 to 1.00 inches. NOTE: You must enter the correct Gap Length. If the Gap Length is too long, the image will shift down from the leading edge (TOF) of the label.
Page 134 Chapter CALIBRATE CTRL Use Label Length Determines whether or not the Label Length value set in the QUICK SETUP or MEDIA CONTROL menu is used during Auto Calibrate. • Enable. The Label Length value set in the QUICK SETUP or MEDIA CONTROL menu is used in the calibrate algorithm.
Page 135 CALIBRATE CTRL Submenus Dynamic Sensing Disable. Uses a fixed media sensor threshold. Enable. Continuously adjusts the media sensor's threshold to compensate for changing environmental factors such as temperature, label/liner contrast, ribbon darkness, etc. The factory default is Enable.
Page 136: Printer Control
Chapter PRINTER CONTROL PRINTER CONTROL PRINTER CONTROL (from page 83) SMT: Status PAA: Select CTHI Active IGP Tool Emulation Emulation Emul Diagnostics Disable* None* See page 138. Standard* PGL* Disable* Enable CST-1 Simp Prot Conv Enable CST-2 STGL IEGL Host Power Saver Pwr Save Display...
Page 137 PRINTER CONTROL (from page 136) Save Char Del Char Ld Char at Del Set Ld Set Save Set to Fls frm RAM PwrUp frm Flsh from Flsh to Flsh Disable* Enable Del Set Ld Set Overwrite View File Delete Flash from RAM at PwrUp Files...
Page 138: Printer Control Submenus
Chapter PRINTER CONTROL Emulation (from page 136) P-Series* P-Series XQ Serial Matrix Proprinter XL Epson FX See page 172 See page 174 See page 176 See page 178 See page 180 NOTES: * = Factory Default Italicized items are available only when you enable Admin User (in the PRINTER SETUP menu).
Page 139 The Simple Protocol Converter (SPC) option allows those who use add- on coax or twinax protocol converters to produce the same output on an InfoPrint thermal printer with the Coax/Twinax (CTHI) capability as done using a non-CT printer with the third party converter interfaces. The SPC...
Page 140 Chapter PRINTER CONTROL The SPC will support the same models as InfoPrint standard Twinax printers. The printer emulations supported by the SPC are Twinax 5225 and Coax 3287. The SPC also provides a range of interfaces available in your thermal printer: Centronics, serial, coax, and twinax. Also supported are Epson, Proprinter XL, P-Series, Serial Matrix, VGL, and PGL emulations.
Page 141 PRINTER CONTROL Submenus xxx Diagnostics This menu sets the error reporting capability of the printer for emulation xxx (PGL, ZGL, TGL, IGL, STGL, DGL, MGL, IEGL, and VGL). xxx corresponds to the selected option of the Active IGP Emul menu. For PGL, the options are as follows: •...
Page 142 Chapter PRINTER CONTROL Power Saver Time The time interval you specify for this parameter sets the amount of idle time before the printer goes into Power Saver mode. Pressing any key removes the power saver message from the control panel. Sending a print job to the printer also turns off power saver mode.
Page 143 PRINTER CONTROL Submenus Cancel Key • Disable. • Enable. When enabled, the key may be used in offline mode to clear all data in the print buffer, and deleted data will not be printed. The factory default is Disable. When the Coax/Twinax interface is installed, the factory default is Enable.
Page 144 Chapter PRINTER CONTROL Del Char frm RAM This option deletes downloaded character(s) from RAM. Ld Char at PwrUp This option loads downloaded character(s) from flash memory at Power Up. The options are Disable (the factory default) and Enable. Del Set frm Flsh This option deletes downloaded overlay set(s) from flash memory.
Page 145 PRINTER CONTROL Submenus Optimize&Reboot Reclaims flash space from deleted flash files. After pressing ↵ wait for the printer to reboot. Print File List Prints a summary of the files stored in flash memory and several statistics on File System usage. Auto Locking Disable.
Page 146 Chapter PRINTER CONTROL Ptx Setup Parse • Enable. Will parse and execute the PTX SETUP commands. • Ignore. Will parse the PTX SETUP commands but not act on them. • Disable. Will not parse the PTX SETUP commands so they will print out as text.
Page 147 PRINTER CONTROL Submenus NOTE: For most applications, the default settings for font memory are acceptable. Therefore, do not change the defaults unless your application requires an uncommon memory configuration. Max Cached Char The Maximum Cached Characters option specifies the size of the largest character that can be stored in the font cache.
Page 148 Chapter PRINTER CONTROL Extra Bold Char. This menu entry permits you to adjust the thickness or font weight of extra bold text fonts. The factory default is 504 and the range is from 0 to 512. NOTE: For most applications, the default settings for font memory are acceptable.
Page 149: Emulations
Overview Admin User • Disable. When disabled this function does not permit access to submenus which would not normally be changed by a typical user. • Enable. When enabled, this function permits access to submenus which would not normally be changed by a typical user. The factory default is Disable.
Page 150: Simple Protocol Converter
The Simple Protocol Converter (SPC) option allows those who use third party add-on coax or twinax protocol converters to produce the same output on a InfoPrint thermal printer with the Coax/Twinax (CTHI) capability as done using a non-CT printer with the third party converter interfaces.
Page 151 The PGL emulation is the software based Printronix Graphics Language (PGL) for the thermal printer family. It is based upon, and compatible with, the IGP-100/200/400 board. It includes the following features: On-Line Form and Label Generation makes it easy to create forms or labels with a “preprinted”...
Page 152 Chapter EMULATIONS The VGL Graphics language is a software emulation designed for the thermal printer. The VGL emulation of the QMS Code V Version II programming language produces on-line forms, bar codes, and alphanumeric text generation. It includes the following features: On-Line Form and Label Generation makes it easy to create forms or labels with the “preprinted”...
Page 153: Coax Setup
COAX SETUP COAX 1, 2, 3 SETUP (from page 84) Primary Sets Translation Buffer Buffer Reprint Print See page 155. Disable* Disable* Enable Enable Coax Type Active Secondary Early Print SCS Buffer Alt. Set 80-9F Char Set Sets Cmpl Cntrl 4234* Secondary Set* See page 155 .
Page 154 Chapter COAX SETUP COAX SETUP (from page 153) Format Cancel Lead-in User User User Defined Control IGP/DCU Chars Defined St1 Defined St2 Disable* Enable* User Defined Enable Disable Set 1 <%>* 40 to FF 40 to FF 40 to FF Set 2 ¬¬$ Set 3 _%_ Change...
Page 155 Coax Setup - Primary Sets and Secondary Sets COAX SETUP (from page 153) Primary Sets Secondary Sets 0037 English US* English US* 0037 Eng Nether English UK 0285 English UK Austrian/German 0273 Austr/Germ German (Alt) 0274 Belg. Old Belgian 0275 Brazilian Brazilian 0260 Canad Fren Canadian French...
Page 156: Twinax Setup
Chapter TWINAX SETUP TWINAX SETUP TWINAX 1, 2, 3 SETUP (from page 84) Primary Sets Translation Buffer Twinax Type Active Secondary Print Char Set Sets See page 157. Disable* IPDS 256 Bytes* Secondary Set* See page 157 . Primary Set Enable IPDS 1024 Bytes 5225...
Page 157 Twinax Setup - Primary Sets and Secondary Sets TWINAX SETUP (from page 156) Primary Sets Secondary Sets 0037 English US* English US* 0037 Eng Nether Austrian/German 0500 Swiss Bil Belgian 0500 Belg. New Brazilian 0273 Austr/Germ Canadian French 0274 Belg. Old Danish/Norweg.
Page 158: Spc Coax Setup
Chapter SPC COAX SETUP SPC COAX SETUP SPC COAX 1, 2, 3 SETUP (from page 84) SPC Type Logical Buf Buffer Translation Intervention Size Print Send To Host* PTX NI* 1920* Disable* Avatar Comp Do Not Send Enable 2560 3440 3564 Buffer Null Handling...
Page 159: Spc Twinax Setup
SPC TWINAX SETUP SPC TWINAX 1, 2, 3 SETUP (from page 84) SPC Type SFCC Char User User User Defined St1 Defined St2 Defined Stp Char Set MODE PTX NI* User Defined 0500 Internat 5* 40 to FF 40 to FF 40 to FF MODE 219 Set 1 <%>*...
Page 160: Ipds Setup
Chapter IPDS SETUP IPDS SETUP IPDS SETUP (from page 85) Default Font Default Code Code Page Emulation Early Print Host Form Subset Comp Length See page 161. See page 161. Version 0* 4028 IPDS* Off* Disable* Version 1 3816 IPDS Enable Null Page...
Page 161 IPDS Setup - Default Font and Default Code Pag IPDS SETUP (from page 160) Default Default Code Font Courier 10* English/USA/Can* Prestige 10 English/US/Intl Courier it 10 Internat. Set 1 OCRA Symbols Set 7 APL 12 Canadian/French Courier 12 Austrian/German Prestige 12 Belgian Old Courier it 12...
Page 162 Chapter IPDS SETUP IPDS Setup - Print IPDS Fonts This feature allows you to print a list of all resident fonts currently available in the active IPDS emulation (4028 or 3816). Figure 3. IPDS Fonts - 4028 Emulation Sample Printout...
Page 163 IPDS Setup - Print IPDS Fonts (cont.) Figure 4. IPDS Fonts - 3816 Emulation Sample Printout...
Page 164: Tn3270 Setup
Chapter TN3270 SETUP TN3270 SETUP 3270 SETUP (from page 85) Primary Sets Translation Active Secondary Early Print Alt. Char Set Sets Cmpl Set 80-9F See page 165. Secondary Set* See page 165 . Disable* Printable* Primary Set Enable Control Code Intervention CR At NL At...
Page 165 TN3270 Setup - Primary and Secondary Sets 3270 SETUP (from page 164) Primary Sets Secondary Sets 0037 English US* English US* 0037 Eng Nether English UK 0285 English UK Austrian/German 0273 Austr/Germ German (Alt) 0274 Belg. Old Belgian 0275 Brazilian Brazilian 0260 Canad Fren Canadian French...
Page 166: Tn5250 Setup
Chapter TN5250 SETUP TN5250 SETUP 5250 SETUP (from page 85) Primary Sets Translation Active Secondary Lead-in User Char Set Sets Chars Defined St1 See page 167. Secondary Set* See page 167 . Set 1 <%>* 40 to FF Primary Set Set 2 ¬¬$ Set 3 _%_ User Defined*...
Page 167 TN5250 Setup - Primary and Secondary Sets 5250 SETUP (from page 166) Primary Sets Secondary Sets 0037 English US* English US* 0037 Eng Nether Austrian/German 0500 Swiss Bil Belgian 0500 Belg. New Brazilian 0273 Austr/Germ Canadian French 0274 Belg. Old Danish/Norweg.
Page 168: Pgl Setup
Chapter PGL SETUP PGL SETUP SETUP (from page 85) Character Standard Select LPI Define CR Define LF Autowrap Group Sets Code Code Standard Sets* 0) ASCII* CR = CR* LF = LF* Disable* Arabic Sets 1) German 1 to 1000 CR = CR + LF LF = CR + LF Enable...
Page 169 SETUP (from page 168) IGP100 Expanded Scalable Forms Compatbl. Font Size Handling Normal Descenders Disable* Scalable* Normal* Disable* LP+ Menu* Always* Enable Block Block Auto Eject PGL Menu Never Alt Block 1 Auto TOF Only With PDF I-2/5 User-Def Lead Trunc Dyn Selection Compatbl.
Page 170: Vgl Setup
Chapter VGL SETUP VGL SETUP SETUP (from page 86) Select SFCC Power-up ^X Power-up ^F Power-up ^PY Margin Ctl Disable* Disable* Disable* LP+ Menu* 17 to 255 Enable Enable Enable 6 to 10 VGL Text Length Text Length Autoeject Copy Count Host Form Slash 0 Repeat...
Page 171 NOTES: SETUP * = Factory Default (from page 170) Ignore Ignore Ch#1 Ignore Ch#2 Data Bit 8 Compatbl. Chars Resolution Disable* Disable* Enable* Low Resolution* Enable Char 1 0 to 255 0 to 255 Disable High Resolution Char 2 Char 1&2 ^Dnn Dot Barcode var.
Page 172: P-Series Setup
Chapter P-SERIES SETUP P-SERIES SETUP P-SERIES 1, 3 SETUP (from page 87) Select CPI Select LPI Typeface Character Character Primary Group Subset 10.0 CPI* 6.0 LPI* Letter Gothic* Standard Sets* IBM PC* ASCII (USA)* 12.0 CPI 8.0 LPI Courier Arabic Sets Multinational French 13.3 CPI...
Page 173 P-SERIES SETUP (from page 172) Auto LF Define LF Control Control Bold Overstrike Code Code 06 Code 08 Disable* LF = CR + LF* 8.0 LPI* Elongated* Disable* Enable* Enable LF = LF 10.3 LPI Backspace Enable Disable 6.0 LPI Select EVFU Alt.
Page 174: P-Ser Xq Setup
Chapter P-SER XQ SETUP P-SER XQ SETUP P-SER XQ 1, 3 SETUP (from page 87) Select CPI Select LPI Typeface Horizontal Vertical Prop. Spacing 10.0 CPI* 6.0 LPI* Letter Gothic* 120 DPI* 72 DPI* Enable* 12.0 CPI 8.0 LPI Courier 60 to 400 DPI 72 to 400 DPI Disable...
Page 175 P-SER XQ SETUP (from page 174) Slew Text Host Reset Cmd Form 1, 2 Relative Position Command CFG Ld Length 1 to 15 lines* Bottom of Line* Enable* Disable* 4 or 6 inches* 1 to 16 lines Top of Line Ignore All Power up config 00.0 to 24.0 inches...
Page 176: Serial Matrix Setup
Chapter SERIAL MATRIX SETUP SERIAL MATRIX SETUP SERIAL MATRIX 1, 3 SETUP (from page 88) Select CPI Select LPI Typeface Character Character Primary Group Set* Subset* 10.0 CPI* 6.0 LPI* Letter Gothic* Standard Sets* IBM PC* ASCII (USA)* 12.0 CPI 8.0 LPI Courier Arabic Sets...
Page 177 SERIAL MATRIX SETUP (from page 176) Define CR Auto LF Define LF Control Bold Overstrike Code Code Code 06 CR = CR* Enable* LF = LF* 8.0 LPI* Disable* Enable* CR = CR + LF Disable LF = CR + LF 10.3 LPI Enable Disable...
Page 178: Proprinter Xl Setup
Chapter PROPRINTER XL SETUP PROPRINTER XL SETUP PROPRINTER XL 1, 3 SETUP (from page 89) Select CPI Select LPI Typeface Character Character Horizontal Group Set* 10.0 CPI* 6.0 LPI* Letter Gothic* Standard Sets* Code Page 437* 120* DPI 12.0 CPI 8.0 LPI Courier Arabic Sets...
Page 179 PROPRINTER XL SETUP (from page 178) Auto LF Define LF 20 CPI Bold FF valid at Alt. Char Code Condensed Enable* LF = LF* Enable* Disable* Enable* Set 1* Disable LF = CR + LF Disable Enable Disable Set 2 Text Host Reset Cmd...
Page 180: Epson Fx Setup
Chapter EPSON FX SETUP EPSON FX SETUP EPSON FX 1, 3 SETUP (from page 89) Select CPI Select LPI Typeface Character Character Epson Group Set* Set* 10.0 CPI* 6.0 LPI* Letter Gothic* Standard Sets* Epson Set* ASCII (USA)* 12.0 CPI 8.0 LPI Courier Arabic Sets...
Page 181 EPSON FX SETUP (from page 180) Printer Select Auto LF Define LF 20 CPI Bold Alt. Set Code Condensed 80-9F Disable* Enable* LF = LF* Enable* Disable* Control Code* Disable LF = CR + LF Enable Disable Enable Printable Form Text Host Reset Cmd...
Page 182: Emulation Submenus
Chapter Emulation Submenus Emulation Submenus NOTE: The following descriptions are grouped together for all emulations and are listed in alphabetical order. The emulations do not include ZGL, TGL, IGL, STGL, DGL, MGL, and IEGL. See individual Programmer’s Reference Manuals for more information. ^Dnn Dot Slew •...
Page 183 Absorb After ^PY • Absorb Motion. The paper motion line terminator immediately following the graphics ^PY command will be ignored. • Absorb All. The system ignores all the data following ^PY until a host generated terminator is detected and ignored. •...
Page 184 Chapter Emulation Submenus Alt. Set 80-9F (Coax, Twinax, TN3270, TN5250) • Printable. Prints data in the range of hex 80 through hex 9F. • Control Code. Interprets data in the range of hex 80 through hex 9F as a control code. The factory default is Printable.
Page 185: Auto Uppercase
Auto Skip at End Specifies whether to perform an automatic form feed at the end of a print buffer. If form feed is the last character in the print order, the form feed function is supplied by the Auto Skip At End option. •...
Page 186 Chapter Emulation Submenus Bold • Disable. Text is printed normally. • Enable. Text is printed with a heavy line thickness. The factory default is Disable. Bottom Margin Defined in linespaces, starting from line zero at the bottom of the page and incrementing from the bottom up.
Page 187: Change Case
C39 Compatbl. This menu makes the old method of decoding C39 alternative character set compatible with the new. • Enable. Matches the old method of decoding. • Disable. Uses the current way of decoding. The factory default is Disable. C128 Mode Comp. The menu is for compatibility of the old build in auto mode switch.
Page 188 Chapter Emulation Submenus Character Group and Character Sets (Epson FX) (From page 180.) This menu item selects the character set used by the printer. The available character sets are shown below. Character Group (Epson FX) Standard Arabic Sets Cyrillic Sets European Greek Sets Hebrew Sets...
Page 189 Character Group and Character Sets (PGL) (From page 168.) This menu item selects the character set used by the printer. The available character sets are shown below. Character Group (PGL) Standard Arabic Sets Cyrillic Sets European Greek Sets Sets* Sets 0) ASCII* ASMO 449* Code Page 866*...
Page 190 Chapter Emulation Submenus Character Group and Character Sets (VGL) (From page 171.) This menu item selects the character set used by the printer. The available character sets are shown below. Character Group (VGL) Standard Arabic Sets Cyrillic Sets European Greek Sets Sets* Sets 0) ASCII*...
Page 191 Character Group and Character Sets (P-Series, Serial Matrix) (From page 172, page 176.) This menu item selects the character set used by the printer. The available character sets are shown below. Character Group (P-Series, Serial Matrix) Standard Arabic Sets Cyrillic Sets European Greek Sets Hebrew Sets...
Page 192 Chapter Emulation Submenus Character Group and Character Sets (Proprinter XL) (From page 178.) This menu item selects the character set used by the printer. The available character sets are shown below. Character Group (Proprinter XL) Standard Arabic Sets Cyrillic Sets European Greek Sets Hebrew Sets...
Page 193 Character Set (P-Series, Serial Matrix, Proprinter, Epson FX) This item allows selection of the character set to be used by the printer. Printing UTF-8 Encoded Unicode Text Normally, to print multinational characters on a printer, the user needs to select a character set that contains the correct characters. Character sets are groups of 256 locations;...
Page 194 Chapter Emulation Submenus Compressed Print Controls which host command sets compressed printing. • Char 01 SOH • Char 03 ETX • Char 09 HT The factory default is Char 01 SOH. Control Code 06 Control Code 06 defines the function of ASCII code 06 hex (ACK). You can select an alternate line spacing of 6.0, 8.0, or 10.3 LPI.
Page 195: Default Font
CR, EM, & NL CR (Carriage Return), EM (Error Message), & NL (New Line) specify that the printer treat the CR, EM, and NL control codes either as spaces or as control codes. • On. Treats the CR, EM, and NL commands as control codes. •...
Page 196 Chapter Emulation Submenus Define CR code This option controls the action of the printer when it receives a Carriage Return code (0D hex) from the host computer. If this feature is enabled, each time the printer receives a carriage return, it inserts an additional Line Feed code (0A hex) into the data stream.
Page 197 Do FF at TOF Determines whether the printer, with media already set at the TOF (Top-of- Form) position, will advance media to the next TOF position upon receipt of an FF command. • Enable. The printer will advance media from the present TOF position to the next TOF position upon receipt of an FF command, causing a blank form.
Page 198 Chapter Emulation Submenus Emulation This item allows you to select the desired IPDS emulation, either 4028 IPDS or 3816 IPDS. The factory default is 4028 IPDS. Epson Set This item allows you to select the Epson character subset used by the printer. The options are listed on page 188.
Page 199 Expanded Fonts (IPDS) This option specifies which algorithm is used for expanding a character string in Write Graphics. • Compatible. A resizing and smoothing algorithm will be performed on the bitmapped font. • Scalable. A substitution will be done to a scalable outline font. Using Scalable will increase performance and quality, however, the substitution will only be done for Latin 1 characters of resident bitmapped fonts, and the type is limited to Courier and Gothic.
Page 200 Chapter Emulation Submenus FF valid at TOF The FF valid at TOF option determines whether the printer will perform a Form Feed when the host sends a Form Feed command, if the printer is at the top of form. • Enable.
Page 201: Forms Handling
Form Width (in.) In this submenu, form width is specified in inches. The form width set should not exceed the actual paper width. The factory default is the maximum printing width. Form Width (mm.) In this submenu, form width is specified in millimeters. The form width set should not exceed the actual paper width.
Page 202 Chapter Emulation Submenus Graphic Chek Cod Specifies the replacement character to print in place of any unprintable character that is received from the host. Choose a hex character from 40 through FE. The character becomes the printer default when: • The printer is powered off and then powered on.
Page 203 Subsequent printing observes the current setting for skip-over perforation, form length, and top-of-form position parameters. IMPORTANT You must have a minimum of 4.1 inches of media installed and have Label Width set to 4.1 inches. If not, the hexdump data will be truncated and lost.
Page 204 Chapter Emulation Submenus Host Form Length (PGL) Determines how the physical label length (see Label Length under the MEDIA CONTROL menu) is affected upon receiving an EXECUTE command. • Enable. The physical label length will change to match the form length (specified in CREATE command).
Page 205: Host Override
Host Form Length (VGL) Sets the printer page size. • Enable. Sets the printer label size equal to Label Length from the host form length command. (For more information, refer to the VGL Programmer’s Reference Manual .) • Disable. Sets the printer label size equal to the Label Length set in the front panel under the PRINTER CONTROL menu.
Page 206 Chapter Emulation Submenus Ignore Ch#1 Specifies character 1 for the character filtering option. Valid decimal values are from 0 through 255. The factory default is 0. Ignore Ch#2 Specifies character 2 for the character filtering option. Valid decimal values are from 0 through 255. The factory default is 0.
Page 207: Ignore Spaces
Ignore Spaces • Disable. Trailing spaces are not deleted from alphanumeric elements in a graphics pass. • Enable. Trailing spaces are deleted from alphanumeric elements in a graphics pass. The factory default is Disable. Ignore Text • Disable. When disabled, text in normal mode will be printed. Attributes to be printed depend on the PGL Normal menu setting.
Page 208 Chapter Emulation Submenus LAC Option Allows the host system to load alternate character images into the printer. This may be used for designing graphics, bar codes, and charts, or for printing in foreign languages. • Enable. Prints the LAC character as defined. •...
Page 209: Left Margin
Left Margin Set in characters. Character zero is defined as the far left edge of the page, and column numbering increments from left to right. The range is 0-369 characters, and the factory default is 0 characters. Logical Buf Size Refers to the size of the printer buffer, which should be set the same as the host screen (buffer) size.
Page 210 Chapter Emulation Submenus NL at MPP+1 Specifies the linespacing action when the printline exceeds the rightmost print position and text continues from the leftmost print position on a new line. • On (the default). Moves to the first print position two lines down from the current position.
Page 211: Page Rotation
PA1 is only valid when the printer is in the offline state and the coax Systems Network Architecture Character Set (SCS) data stream is active. This function displays the “PA1 ENABLED” message when the ENTER key is pressed, and sends a special operator request to the host when the printer is put back online.
Page 212 Chapter Emulation Submenus Position Aft FF Allows you to select the location of the print position after a Form Feed command is sent. • Off (the default). Sets the printer to print at position 2 of the first print line on the next form.
Page 213: Printer Select
Disable. Each character cell is printed with the same width. Each column in the printed text will line up. PSeries Dbl High This menu option allows printing compatibility between the current and older models of InfoPrint printers. • Normal (the default). This is normal Double High printing for current model printers.
Page 214 Chapter Emulation Submenus Repeat Form When enabled, this menu speeds up the label printing for repeated form. This only applies to forms where the entire form is enclosed in the ^IREPV...^IREPE command. • Enable (the default). Speeds up the processing of repeated forms for PGL, thereby resulting in increased printer throughput.
Page 215: Right Margin
Right Margin Set in characters. Character zero is defined as the far right edge of the page, and column numbering increments from right to left. The range is 0-369 characters, and the factory default is 0 characters. Rot. Char Size •...
Page 216 Chapter Emulation Submenus Select LPI This is the number of lines to be printed per inch. For example, at 6 lpi there is 1/6 inch from the top of one print line to the top of the next print line. The options are 6.0, 8.0, and 10.3 LPI.
Page 217 Set Text Orientn (Coax, Twinax) Specifies the direction in which characters are printed on the page. This allows the printer to print languages which are printed right to left instead of left to right. • Control By Host (the default). Allows printers configured as a 4234 to use the “Set Text Orientation”...
Page 218 Chapter Emulation Submenus Skip Cmd Prefix Stands for Skip Command Prefix. This parameter determines if the printer will print any data before a PGL command is received. • Enable (the default). The printer ignores all data before a PGL command. •...
Page 219: Text Length
SPC Type (SPC Coax Setup) • PTX NI (Printronix Non-impact) (the default). This option causes the printer to not line wrap at 132 characters. • Avatar Comp. This option causes the printer to line wrap at 132 characters despite the current print density allowing more characters per line.
Page 220: Top Margin
Chapter Emulation Submenus Text Position Specifies where the text will be positioned in the line space. • Top of Line. Text is positioned at the top of the line space. • Bottom of Line (the default). Text is positioned as if it were at the bottom of a 6 lpi line space.
Page 221: Truncate Alpha
Translation Tbl (SPC Twinax) Prints a table of the twinax interface's current character set. This operation is valid only when the twinax interface is selected. Translation Tbl (TN5250, Twinax) Prints a table of the twinax interface’s current character set. This operation is valid only when the twinax interface is the current interface.
Page 222 Chapter Emulation Submenus Typeface • Letter Gothic (the default). Letter Gothic is a non-proportional font where all of the characters take up the same amount of space when printed. • Courier. Courier is a non-proportional (monospaced) font where all characters take up the same amount of space when printed. •...
Page 223 User-Def Ratio This option allows you to ignore the user-defined barcode ratio and replace it with the default ratio (X1). • Enable (the default). Allows the user-defined barcode ratio. • Disable. The user-defined barcode ratio will be replaced with the default ratio (X1).
Page 224 Chapter Emulation Submenus Vertical Adjust This option is to adjust printer dpi to expand or shrink the vertical position of graphic elements and the height of the vertical line. The default is 0 dots. The adjustment range is from -20 dots to 20 dots with respect to the current printer dpi.
Page 225: Diagnostics
Table 7. Width Limit Table (continued) XOH-SMO Support This option allows the user to disable reporting of XOH-SMO support in the STM reply. This feature has been added because some hosts will not send an IPDS XOH-SMS to a printer that reports it is a Continuous Forms printer, and also supports XOH-SMO.
Page 226 Chapter DIAGNOSTICS DIAGNOSTICS (from page 89) Printer Tests Test Count Software Feature Hex Dump Build File Mode Auto Calibrate* Continuous* XXXXXX Ver. XX X XXXXXX- XXX Disable* Checkerboard 1 Page Enable Grey 2 Pages Grid 5 Pages Current Config 10 Pages Left Test Right Test Combo Test...
Page 227: Diagnostics Submenus
DIAGNOSTICS Submenus DIAGNOSTICS Submenus Printer Tests The printer tests below allow you to check for proper printer operation and print quality: • Auto Calibrate (the default). Senses paperout, perforation, gap, or mark, and calibrates the printer for the currently installed media. •...
Page 228 Chapter DIAGNOSTICS Software Build This is the reference number which includes the program file part number and revision number of the software installed in the printer, e.g., 358186 V1.07G. Feature File Displays the part number only when a feature file has been installed. Hex Dump Mode •...
Page 229: Parallel Port
DIAGNOSTICS Submenus Head On Time Displays the time that power has been applied to the printhead since the last Reset Head Data operation. This value is set to zero at the factory after burn- in testing. Reset Head Data Resets all printhead statistics values (Head Prt Dist and Head On Time) to zero.
Page 230: Parallel Port Submenus
Chapter PARALLEL PORT PARALLEL PORT Submenus Port Type This menu item selects the type of printer parallel port interface to be used with the host. The options are IEEE 1284 (the default), Disable, Centronics, and Ethernet. Data Bit 8 • Enable (the default).
Page 231: Trickle Time
PARALLEL PORT Submenus Trickle Time When the printer is printing data from a host and a second print job is received by the printer from a different host, Trickle Time prevents the second host from timing out while it is waiting for its data to be printed. In order to support this feature, the port has to be able to accept data from the host and store it for future use.
Page 232 Chapter PARALLEL PORT Prime Signal • Disable (factory default). The parallel port will not perform a warm start (reboot) if the host asserts the Prime Signal. • Enable. The parallel port will perform a warm start (reboot) if the host asserts the Prime Signal.
Page 233: Serial Port
PARALLEL PORT Submenus SERIAL PORT SERIAL PORT (from page 90) Port Type Baud Rate Word Stop Parity Data Length Bits Protocol RS 232* 9600 BAUD* None* XON/XOFF* RS 422 19200 BAUD ETX/ACK Disable 38400 BAUD Even ACK/NAK 57600 BAUD Mark Series1 1 Char 115200 BAUD Sense...
Page 234: Serial Port Submenus
Chapter SERIAL PORT SERIAL PORT Submenus Port Type This item allows you to select the type of printer serial port interface, RS-232 or RS-422, to be used with its host. The serial port can also be disabled. The factory default is RS 232. Baud Rate Sets the baud rate of the serial interface in the printer.
Page 235 SERIAL PORT Submenus Data Protocol You can select one of the following serial interface protocols to meet the host interface requirements. • XON / XOFF (the default). The printer controls the flow of communication from the host by turning the transmission on and off. In some situations, such as when the buffer is full or the timing of signals is too slow or too fast, the printer will tell the host to stop transmission by sending an XOFF character.
Page 236 Chapter SERIAL PORT The response characters are described below. Printer State Response Online and Buffer Empty Online and Buffer Full Offline and Buffer Empty Offline and Buffer Full • Series1 2 Char. This protocol behaves exactly the same as the Series 1 Char except there is a two-character response to the host.
Page 237: Data Term Ready
SERIAL PORT Submenus Trickle Time When the printer is printing data from a host and a second job is received by the printer from a different host, Trickle Time prevents the second host from timing out while it is waiting for its data to be printed. In order to support this feature, the port has to be able to accept data from the host and store it for future use.
Page 238 Chapter SERIAL PORT Request to Send This configuration is part of hardware flow control and determines when the Request to Send (RTS) signal is generated. This signal indicates whether or not the printer is ready to receive data. • On-Line and BNF (factory default). Asserts the RTS signal when the printer is online and the internal serial buffer is not full.
Page 239 SERIAL PORT Submenus One Char Enquiry The One Char Enquiry mode uses the Poll Character to detect a request from the host and sends a response back to the host. This option also allows you to turn on and off this feature. Table 8.
Page 240 Chapter SERIAL PORT Table 10. ENQ Status Byte Printer Status Set when the label has printed. Set when the label is presented. Set while the printer is online. Always set. Set printing in the batch mode. Set during a Ribbon fault. Set during a Paper Out fault.
Page 241: C/T Port
C/T PORT Submenus C/T PORT C/T PORT (from page 90) Port Type Device Timeout Report Status Address Twinax* Address 1* 10 sec.* Disable* Coax Address 0-6 5-60 sec. Enable Disable NOTES: * = Factory Default This menu appears only if the CTHI option is installed. C/T PORT Submenus Port Type This item selects the desired active CTHI interface and appears only when...
Page 242: Usb Port
Chapter USB PORT USB PORT USB PORT (from page 90) Buffer Size Timeout in K NOTES: 10 sec.* * = Factory Default 1-16 1-60 sec. This menu appears only if the USB option is installed. USB Port Submenu Buffer Size in K This option configures the amount of memory allocated for the serial port buffer.
Page 243: Ethernet Port
ETHERNET PORT Submenu ETHERNET PORT ETHERNET PORT (from page 91) Timeout Switch Out On NOTES: 10 sec.* Data Timeout* * = Factory Default 1-60 sec. Session Close This menu appears only if the ethernet option is installed. ETHERNET PORT Submenu Timeout This item allows you to set the time that the printer, when it has not received data from its host, will begin to service all other host ports looking for data to...
Page 244: Ethernet Address
Chapter ETHERNET ADDRESS ETHERNET ADDRESS ETHERNET ADDRESS (from page 91) IP Address IP Address IP Address IP Address Subnet Mask Subnet Mask SEG1: SEG2: SEG3: SEG4: SEG1: SEG2: 000* 000* 000* 000* 000* 000* 0-255 0-255 0-255 0-255 0-255 0-255 Subnet Mask Subnet Mask Gateway...
Page 245 ETHERNET ADDRESS Submenus Subnet Mask This item allows you to set the Subnet Mask for the TCP/IP protocol in four three-digit segments (SEG1 through SEG4). If the Subnet Mask is assigned by Bootp, Arp or DHCP, it is dynamic and read-only. The factory defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.
Page 246: Ethernet Params
Chapter ETHERNET PARAMS ETHERNET PARAMS ETHERNET PARAMS (from page 91) NetBIOS ASCII Data IPDS Data Keep Alive Ethernet Job Control Protocol Port Port Timer Speed Enable* 9100* 5001* 3 Minutes* Auto Select* Standard* Disable 1023-65535 1023-65535 2-10 Minutes 10 Half Duplex Enhanced 10 Full Duplex 100 Half Duplex...
Page 247 ETHERNET PARAMS Submenus Keep Alive Timer This is the time that the Keep Alive Timer will run. Keep in mind that with the Keep Alive Timer on, the tcp connection will stay connected even after the print job has terminated. The range is 2-10 minutes, and the factory default is 3 minutes.
Page 248: Wlan Address
Chapter WLAN ADDRESS WLAN ADDRESS WLAN ADDRESS (from page 91) IP Address IP Address IP Address IP Address Subnet Mask Subnet Mask SEG1: SEG2: SEG3: SEG4: SEG1: SEG2: 000* 000* 000* 000* 000* 000* 0-255 0-255 0-255 0-255 0-255 0-255 Subnet Mask Subnet Mask Gateway...
Page 249: Wlan Address Submenus
WLAN ADDRESS Submenus WLAN ADDRESS Submenus IP Address This item allows you to set the IP Address for the TCP/IP protocol in four three-digit segments (SEG1 through SEG4). If the IP Address is assigned by Bootp, ARP or DHCP, it is dynamic and read-only. The factory defaults for the SEG1 through SEG4 are 000, 000, 000, and 000.
Page 250: Wlan Params
Chapter WLAN PARAMS WLAN PARAMS WLAN PARAMS (from page 92) Signal Operation SSID Name SSID Name SSID Name Reset SSID Strength Mode (01-15) (16-30)) (31-32) Name Infrastructure* 101* Pseudo IBSS Ad Hoc Min Xfer Channel Antenna 5 Ant. Preamble Power Rate Diversity Mgmt...
Page 251 WLAN PARAMS (from page 250) WEP Key 1 WEP Key 1 WEP Key 1 WEP Key 1 WEP Key 1 WEP Key 1 Byte8: Byte9: Byte10: Byte11: Byte12: Byte13: WEP Key 2 WEP Key 2 WEP Key 2 WEP Key 2 WEP Key 2 WEP Key 2 Format...
Page 252: Wlan Params Submenus
Chapter WLAN PARAMS WLAN PARAMS (from page 250) WPA P-Phs WPA P-Phs Reset WPA Mode Cipher P-Phs (01-15) (16-30) (31-32) P-Phs Disable* TKIP* Enable TKIP+AES Disable NOTES: * = Factory Default A 1-32 character, case-sensitive string. Characters can be alphanumeric, symbols, or spaces. This menu appears only if a Symbol LA5127 RF card is installed.
Page 253: Min Xfer Rate
WLAN PARAMS Submenus Min Xfer Rate Allows you to set the minimum speed at which the Wireless Option will accept a connection (in millions bits per second). The options are Auto-negotiate, 1Mb/sec., 2Mb/sec., 5.5Mb/sec., and 11Mb/sec. The factory default is Auto-negotiate. Channel Allows you to select the RF channel.
Page 254 Chapter WLAN PARAMS Auth Method The wireless authentication scheme. • Open (the default). This option allows all devices that have the authentication algorithm number for open system to authenticate. • Shared. This option enables a four step authentication process using secure or encrypted text by means of WEP.
Page 255: Wpa Cipher
WLAN PARAMS Submenus WPA Cipher Selects the WPA wireless security cipher setting. Options include: • TKIP (the default) • • TKIP+AES • Disable WPA P-Phs Allows you to set the individual bytes of the WPA passphrase. Reset WPA P-Phs Allows you to reset all 32 bytes of the WPA passphrase at once.
Page 256: Kerberos Params
Chapter KERBEROS PARAMS KERBEROS PARAMS KERBEROS PARAMS (from page 92) Kerberos Kerb. Pwd Kerb. Pwd Kerb. Pwd Reset Kerb. KDC Port Enable (01-15) (16-30) (31-40) Number Disable* Enable 0-65535 Clock Skew Clock Skew Tckt Life Tckt Life Renew Life Renew Life Units (SEC) Units...
Page 257: Reset Kerb. Pwd
KERBEROS PARAMS Submenus Kerb. Pwd(16–30) Characters 31 to 40 of the Kerberos password (maximum number of characters is 40). Kerb. Pwd(31–40) Characters 31 to 40 of the Kerberos password (maximum number of characters is 40). Reset Kerb. Pwd Resets Kerberos password to an empty string. KDC Port Number KDC (Key Distribution Center) port number is the 2-byte UDP/TCP port used for Kerberos Communication.
Page 258: Tckt Life (Sec)
Chapter KERBEROS PARAMS Tckt Life (SEC) Sets the maximum allowable amount of time in Seconds (SEC), Minutes (MIN), Hours (HR), or Days (DAY), as specified by the Tckt Life Units, that a ticket obtained from the Kerberos server is valid before getting a new one. •...
Page 259: Wlan Eap
WLAN EAP Submenus WLAN EAP WLAN EAP (from page 92) Auth EAP User EAP User EAP User Reset EAP Method Mode (01-15) (16-30) (31-32) User Open* None* Shared LEAP Kerberos PEAP LEAP TTLS EAP Pswd EAP Pswd EAP Pswd Reset EAP (01-15) (16-30) (31-32)
Page 260: Reset Eap User
Chapter WLAN EAP EAP User (01-15) The first 15 characters of the EAP user name (maximum number of characters is 32). EAP User (16-30) Characters 16 to 30 of the EAP user name (maximum number of characters is 32). EAP User (31-32) Characters 31 to 32 of the EAP user name (maximum number of characters is 32).
Page 261: Battery Control
BATTERY CONTROL Submenus BATTERY CONTROL BATTERY CONTROL (from page 93) Battery Time Percentage Current Voltage Amp-Hour Monitor To Go Charge Draw Used Disable* xxx.xx Hours xxx.x % +/- xx.xx Amps xx.xx Volts +/- xx.x Amp-Hours Enable Time To High Volt Low Volt Low Volt Go Alert...
Page 262: Percent Charge
Chapter BATTERY CONTROL Percent Charge This displays the Charge Percentage in tenths of a percent. NOTE: This menu is available only when you select “Enable” in the Battery Monitor submenu. Current Draw This displays the Current Draw in hundredths of an amp. NOTE: This menu is available only when you select “Enable”...
Page 263: Low Volt Alert
BATTERY CONTROL Submenus Low Volt Alert This allows you to set the minimum voltage for determining when a “BATT LOW VOLT” warning displays on the LCD. When the printer receives a status from the battery that is less than the value of the Low Volt menu, the “BATT LOW VOLT”...
Page 264: Printer Mgmt
Chapter PRINTER MGMT PRINTER MGMT NOTES: PRINTER * = Factory Default MGMT (from page 93) PNE Port Mgmt PNE Port PNE Port Status Port Mgmt Port Protocol Number Timeout Numb Number Ethernet* 3001* 100 Seconds* 3002* 3007* Disable PXML* 1023 - 65535 1 - 255 Seconds 1023 - 65535 1023 - 65535...
Page 265: Date
Date Submenus DATE 1, 2 DATE (from page 93) Hour Minute Year Month 2099* Jan* 00 - 23 00 - 59 2000 - 2099 Jan - Dec 01 - 31 Notes: * = Factory Default This menu appears only if the real time clock option is installed. Updates the set parameters only if the real time clock NOVRAM option is installed.
Page 266 Chapter DATE...
Page 267: Downloading Software
• You can download software through the Printer Management Utility (PMU) which is located on www.infoprint.com at the same location as the printer software. PMU is a remote printer management utility that allows users to perform a number of tasks. PMU is not recommended for novice...
Page 268: Loading Through The Parallel Or Serial Port
C: hard drive (C:\download). 2. Download the printer emulation and operating system software from www.infoprint.com (choose Support & Maintain, then Online Hardware and Software Support) into the directory you created in step 1. 3. Make a configuration printout of all saved configurations. (Refer to the User’s Manual.)
Page 269: Loading Software Through The Ethernet
C: hard drive (C:\download). 3. Download the printer emulation and operating system software from www.infoprint.com (choose Support & Maintain, then Online Hardware and Software Support) into the directory you created in step 2. 4. Set the printer power switch to O (Off).
Page 270 Chapter Loading Software Through The Ethernet 6. Set the printer power switch to | (On). 7. Wait until you see “ONLINE” on the LCD before doing the next step. This can take about a minute to appear, depending on the emulations and interfaces installed in the printer.
Page 271: Downloading Software Through The Ethernet Using Ftp
C: hard drive (C:\download). 2. Download the printer emulation and operating system software from www.infoprint.com (choose Support & Maintain, then Online Hardware and Software Support) into the directory you created in step 1. 3. Make a configuration printout of all saved configurations. See page 79.
Page 272: Downloading Software Through The Usb Port
C: hard drive (C:\download). 2. Download the printer emulation and operating system software from www.infoprint.com (choose Support & Maintain, then Online Hardware and Software Support) into the directory you created in step 1. 3. Make the printer sharable on the host PC. This is done through the printer’s Properties\Sharing tab.
Page 273: Downloading Software If Flash Contains Only Boot Code
C: hard drive (C:\download). 2. Download the printer emulation and operating system software from www.infoprint.com (choose Support & Maintain, then Online Hardware and Software Support) into the directory you created in step 1. 3. Make sure the printer’s parallel port is available. In some configurations, ®...
Page 274: Using Truetype Fonts
Chapter Using TrueType Fonts 9. Start a command prompt session. (The Start Menu icon is usually labeled MS-DOS Prompt or Command Prompt.) 10. At the command prompt type: C:<Enter> cd \download<Enter> 11. To load the file through the LPT1 parallel port on the computer, type the following at the command prompt on the computer: filename.exe -pb<Enter>...
Page 275: Downloading Truetype Fonts
“View File List” and “Delete File List” until the user selects Optimize & Reboot. InfoPrint Windows Driver A TrueType Font can be downloaded from a PC through the InfoPrint Windows Driver. 1. If a 6700 printer driver is not installed on your PC, download the drivers from www.infoprintsolutionscompany.com.
Page 276: Pgl Emulation (Online)
Chapter Downloading TrueType Fonts PGL Emulation (Online) A TrueType font can be loaded by creating a file that appends a PGL command to the font and then sending that file to the printer. Use the PGL FONTLOAD command: ~FONTLOAD;FontName;FontSize;DISK where FontName - TrueType font name, e.g.
Page 277: Select And Print Downloaded Truetype Fonts
Labeling Applications Select And Print Downloaded TrueType Fonts After downloading the TrueType font using any of the above methods, the user can access the downloaded TrueType font by using the FONT;NAME command as described in the PGL Programmer’s Reference Manual. For Example: ~CREATE;FORM FONT;NAME ARIAL.TTF...
Page 278 Chapter Select And Print Downloaded TrueType Fonts...
Page 279: Interfaces
Interfaces Overview This chapter describes the host interfaces provided with the printer. The printer interface is the point where the data line from the host computer plugs into the printer. The interface processes all communications signals and data to and from the host computer. Plus, with the Auto Switching feature, you can configure the printer to accept several interfaces at the same time.
Page 280: Centronics Parallel Interface
Chapter Centronics Parallel Interface Centronics Parallel Interface Table 11. Centronics Interface Connector Pin Assignments Input Signals Output Signals Miscellaneous Signal Signal Signal DATA LINE 1 ACKNOWLEDGE CHASSIS GROUND Return Return DATA LINE 2 ONLINE GROUND Return Return DATA LINE 3 FAULT Spares Return...
Page 281: Centronics Parallel Interface Signals
Centronics Parallel Interface Signals Centronics Parallel Interface Signals Table 12. Centronix Parallel Interface Signals Signals Purpose Data Lines 1 through 8 Provide eight standard or inverted levels from the host that specify character data, plot data, or a control code. Data Line 8 allows access to the extended ASCII character set.
Page 282: Ieee 1284 Parallel Interface
Chapter IEEE 1284 Parallel Interface IEEE 1284 Parallel Interface The IEEE 1284 supports three operating modes, which are determined by negotiation between the printer and the host. Compatibility Mode This mode provides compatibility with Centronics-like host I/O (see Table 11). Data is transferred from the host to the printer in 8-bit bytes over the data lines.
Page 283: Signals
Signals Signals Table 13 lists each of the signals associated with the corresponding pins on the IEEE 1284 interface. Descriptions of the signals follow. Table 13. IEEE 1284 Signals Type of Mode Source of Data Compatible Nibble Byte Host nStrobe HostClk Host/Clk Host/Printer...
Page 284 Chapter IEEE 1284 Parallel Interface Table 13. IEEE 1284 Signals (continued) Type of Mode Source of Data Compatible Nibble Byte Signal Ground (Data 7) Signal Ground (Data 8) Signal Ground (PError, Select, nAck) Signal Ground (Busy, nFault) Signal Ground (nAutoFd, nSelectIn, nInit) Host nInit Printer...
Page 285: Rs-232 And Optional Rs-422 Serial Interfaces
RS-232 And Optional RS-422 Serial Interfaces RS-232 nReverse Request. Driven by the host. Resets the interface and forces a return to Compatibility Mode idle phase. nData Available / nPeripheral Request. Driven by the printer. Indicates the printer has encountered an error. (Data bits 1 and 5 in Nibble Mode.) 1284 Active / nAStrobe.
Page 286: Rs-422
Chapter RS-232 And Optional RS-422 Serial Interfaces Received Data (RXD). Serial data stream to the printer. Transmitted Data (TXD). Serial data stream from the printer for transmitting status and control information to the host. Subject to protocol selection. Request To Send (RTS). Control signal from the printer. Subject to configuration.
Page 287: Usb
Menus The Universal Serial Bus (USB) port is part of Auto Switching and is active when the Host Interface menu is set to Auto Switching. It can also be selected as the only Host Interface under the Host Interface menu by selecting USB. The Host Interface menu is only available when the Admin User menu is enabled.
Page 288 Chapter RS-232 And Optional RS-422 Serial Interfaces...
Page 289: Diagnostics And Troubleshooting
Diagnostics And Troubleshooting Printer Tests A sequence of automatic tests is performed during printer power-up. If any faults are detected at that time, a fault message will display. Before setting the printer for online operation, run the Test Print program. The Test Print program has a number of tests which allow you to check for proper printer operation and print quality.
Page 290: Improving Processing Time
Chapter Troubleshooting Common Situations Improving Processing Time Before looking at solutions for decreasing processing time and increasing throughput, it may help to understand what happens during processing. When the printer receives a format command, it enters the label formatting mode. Label formatting requires time to process the label data into the printer buffers.
Page 291 Interfacing The printer will not function properly with an incorrectly wired cable or the wrong interface cable installed. If the cable is suspect, contact InfoPrint Solutions Company or your authorized service representative. When the printer is first powered up, it will reset itself to the communication default parameters.
Page 292: Controlling Print Quality
Chapter Troubleshooting Common Situations Controlling Print Quality Three factors have the greatest effect on print quality: • The amount of heat applied by the printhead (print intensity) • The speed at which media is moving under the printhead (print speed) •...
Page 293: Determining Printhead Wear
Determining Printhead Wear Determining Printhead Wear The most common signs of a worn printhead are fixed vertical streaks that are always the same size and in the same place on the printout. To determine if vertical streaks are caused by a worn printhead, follow these methods: 1.
Page 294: Replacing The Printhead
Chapter Replacing The Printhead Replacing The Printhead 1. Set the printer power switch to O (Off). WARNING Always unplug the printer power cord from the printer or power outlet before doing any installation procedure. Failure to remove power could result in injury to you and damage the equipment. When applicable, you will be instructed to apply power.
Page 295 Replacing The Printhead Determining Printhead Wear Printhead Retainer Pivoting Deck Clip (2) Lower Tab (2) Printhead Pull-Tab Assembly Printhead Printhead Controller Cover Cable Assembly Release Release Upper Media Sensor Cable Assembly Power Supply Cable Assembly Figure 8. Replacing the Printhead Assembly CAUTION To prevent electrostatic damage to electronic components, ground yourself by touching an unpainted part of the printer frame before...
Page 296: Restore The Printer To Operation
Chapter Restore The Printer To Operation 10. Push the release tab down on the upper media sensor cable assembly and remove the cable from the printhead assembly. NOTE: The upper media sensor cable assembly connects in the middle for 4 inch models, on the left side for 6 inch models (Figure 8), and on the right side for 8 inch models.
Page 297: Solving Other Printer Problems
Solving Other Printer Problems Solving Other Printer Problems Table 16. Printer Problems and Solutions Symptom Solution/Explanation Communications Failures. 1. Check the interface cable. 2. Check the configuration to ensure the correct interface is enabled. 3. Verify the printer is receiving data by viewing the Job In Process indicator on the control panel.
Page 298 Chapter Restore The Printer To Operation Table 16. Printer Problems and Solutions (continued) Symptom Solution/Explanation LCD message display is This message informs the user that the printer has received illuminated and the printer data, but no valid commands were found. This typically occurs appears to be working, but when an incorrect emulation or SFCC was selected.
Page 299 Solving Other Printer Problems Table 16. Printer Problems and Solutions (continued) Symptom Solution/Explanation PRINT QUALITY • Label(s) did not get 1. If the serial interface is being used, verify that the correct printed within a multi label data protocol is selected to match the host interface print job.
Page 300 Chapter Restore The Printer To Operation Table 16. Printer Problems and Solutions (continued) Symptom Solution/Explanation Printing is faded or of poor 1. Clean the printhead. quality. 2. Check that both latches on the pivoting deck are closed and latched. Close the printhead by pressing down on both sides of the pivoting deck and rotating the deck lock lever fully counterclockwise.
Page 301 Solving Other Printer Problems Table 16. Printer Problems and Solutions (continued) Symptom Solution/Explanation • Loss of one or more 1. In the CALIBRATE CTRL menu, set Gap Windowing to serialized labels within a Enable. print job. 2. Set Gap Length to equal the physical gap length of the •...
Page 302 Chapter Restore The Printer To Operation Table 16. Printer Problems and Solutions (continued) Symptom Solution/Explanation PRINTER OPERATION Advances several labels 1. Check that labels are loaded correctly. (See “Loading when FEED key is pressed. Media And Ribbon” on page 28.) 2.
Page 303 Solving Other Printer Problems Table 16. Printer Problems and Solutions (continued) Symptom Solution/Explanation RIBBON Printer advances media, but 1. Make sure the ribbon is installed correctly. the ribbon does not advance. 2. A poor ribbon/media combination can cause insufficient friction between the media and ribbon. Verify that the correct ribbon and media are being used.
Page 304: Printer Alarms
Chapter Restore The Printer To Operation Printer Alarms The printer has built-in alarms that monitor printer status and media stock conditions. Alarm messages display indicating the present status of the printer and media stock levels. The alarms also indicate if the printer electronics detect an error condition.
Page 305 Fault Messages Table 17. LCD Message Troubleshooting Can User Displayed Message Explanation Solution Correct? 06 HOST REQUEST Status message: in CT Not a printer problem. emulation, the host computer or printer controller requires attention. 08 HOLD PRINT Status message: in CT Press PAUSE to put the printer TIMEOUT emulation, the printer...
Page 306 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? 33 HEAD OPEN Status message in the Close and latch the printhead. TIMEOUT CT emulation: The Press PAUSE to put the printer printer was offline more online.
Page 307 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? BAR CODE QUIET Data validation error: 1. Fix application. Zone too small Quiet Zone error. 2. Disable Quiet Zone Error reports. BATT HIGH VOLT This is the High Volt 1.
Page 308 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? BUFFER OVERRUN Receive overrun (serial 1. Make a configuration interface). printout. 2. Verify that the printer matches the host serial interface configuration settings for Data Protocol, Baud Rate, Data Bits, Stop Bits, Parity, Data Terminal...
Page 309 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? CLEARING Emulation software No action required. PROGRAM successfully loaded FROM FLASH into printer RAM and the checksum matched. The old program is now being deleted from flash memory.
Page 310 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? DO NOT POWER This is a standard Do not power off the printer warning message that until downloading is complete. displays while the printer is downloading software.
Page 311 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? E02 MACHINE CHK An illegal or 1. Cycle Power. Run the print See User Manual unsupported job again. If the message instruction was appears, load the latest attempted in the emulation software.
Page 312 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? E03D DSI BAT PS An illegal or 1. Cycle Power. Run the print See User Manual unsupported job again. If the message instruction was appears, load the latest attempted in the...
Page 313 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? E03H DSI ECXOWX An illegal or 1. Cycle Power. Run the print See User Manual unsupported job again. If the message instruction was appears, load the latest attempted in the emulation software.
Page 314 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? E06 NOT ALIGNED An illegal or 1. Cycle Power. Run the print See User Manual unsupported job again. If the message instruction was appears, load the latest attempted in the...
Page 315 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? ENTER to Stop Normal message when Press the ENTER key to stop a test print pattern that printing the test pattern. will run continuously has been enabled. ERROR: DC Yes/No The printer cannot find...
Page 316 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? ERROR: PROGRAM The printer is not Power off the printer for 15 NOT COMPATIBLE compatible with the seconds, then power back on. downloaded program.
Page 317 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? FAN FAULT The printer detected 1. Verify that the fan rotates See User Manual that the power supply when the printer is first fan did not rotate. powered up and when the printer moves media or prints.
Page 318 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? FILE SYS WRITE Yes/No Problem writing to flash Power off the printer for 15 Check Flash memory. seconds, then power back on. If the problem persists, contact your authorized customer service representative.
Page 319 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? GRF CHK ERROR In the CT emulation Press the PAUSE key twice. PRESS PAUSE over a twinax interface, the printer received a non-printable character. H00: PCI SLOT ? The controller board is Call your authorized service See User Manual...
Page 320 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? HEAD POWER FAIL Yes/No Printhead lost power. 1. Replace the printhead. 2. Power off the printer for 15 seconds, then power back on again.
Page 321 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? LABEL MISSING The Label Taken 1. Press the PAUSE key to Check Paper Path Sensor did not detect continue printing and then the label present over wait for the LCD “Remove the tear bar with Label”...
Page 322 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? INCOMPATIBLE Tear-Off or Peel-Off 1. Select a different Media WITH CUTTER Media Handling Handling Mode. selection was 2. Power off the printer and attempted with the remove the cutter option, cutter option still...
Page 323 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? OPTION NOT If the printer is 1. Check that the cutter INSTALLED powered on with the option is installed, cutter enabled in the connected in the up Media Handling menu, position and the upper but the cutter itself is...
Page 324 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? PAPER OUT The printer does not 1. Install media. If a break Load Paper sense media: occurred, reinstall the media. Press the PAUSE •...
Page 325 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? PAPER OUT In the CT emulation Load media and run a print TIMEOUT with a coax interface, a test. If the message persists, time-out message is contact your authorized service sent to the host if paper representative.
Page 326 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? POWER SAVER This is a status No action required. MODE message. The printer is in low-energy idle state, the fan and higher voltages are off, and only +5Vdc logic circuits are active.
Page 327 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? PRINTER UNDER Indicates that remote Press any key on the printer. REMOTE CONTROL management software has control of the printer. P/S MISMATCH Incorrect power supply Contact your authorized Replace Supply is mounted in the...
Page 328 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? RECHARGE This is the Time To Go 1. Plug the power cart cable BATTERY Alert you can set into an AC receptacle to (factory default = 1.0 recharge the battery.
Page 329 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? RFID TAG Failed tag. Error Initiate reprint of the label from FAILED:Check Media displays in STOP the host. When the error is mode, causing printer cleared, the label with the to halt.
Page 330 Chapter Restore The Printer To Operation Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? SECURITY CODE The software being 1. Load the correct software. VIOLATION used is not correct for 2. Power off the printer for 15 the printer.
Page 331 Fault Messages Table 17. LCD Message Troubleshooting (continued) Can User Displayed Message Explanation Solution Correct? Unscannable: Data validation error: Check the paper and ribbon for xx Missing Codes missing barcode. cleanliness, wrinkles, etc., or an obstructed validator beam. If there is no validator beam at all, or if the LED is not flashing as barcodes pass through the validator beam, recycle...
Page 332 Chapter Restore The Printer To Operation...
Page 333: A Specifications
Specifications Print Method Table 18. Printing Specifications 5504-R40 5504-R60 5504-R80 Print Resolution (dpi) .0033 .0033 .0033 Min. Dot Size (sq. in) (.083 mm) (.083 mm) (.083 mm) Bar Code Modulus (mils) 3.3 - 110 3.3 - 110 3.3 - 110...
Page 334: Media
Appendix A Media Table 19. Media - General Information Type: Roll-fed, die-cut continuous or fanfold labels, tags or tickets; most direct thermal or thermal transfer materials. Supply Roll: 8 inch (203 mm) maximum diameter on 1.5-inch (37.5 mm) to 3-inch (76 mm) diameter cores. Internal Rewinder: Accepts up to a 5-inch diameter roll of label backing.
Page 335 Cross Perf Location Location Direction of Media Motion Direction of Media Motion Direction of Media Motion Figure 9. Media Dimensions Table 20. Media Specifications 5504-R40 5504-R60 5504-R80 Label Width Range 0.75 -4.5 in. 2.0-6.8 in. 3.0-8.75 in. 19.1-114.3 mm 50.8-172.7 mm 76.2-222.3 mm...
Page 336: Ribbon
Appendix A Ribbon Table 21. Ribbon Specifications 5504-R40 5504-R60 5504-R80 Ribbon Width Range 0.75-4.5 in. 2.0-6.8 in. 3.0-8.75 in. 19 -114.3 mm 50.8-172.7 mm 76.2-222.25 mm Max. Ribbon Length (m) Max Ribbon Roll 3.60 in. 3.60 in. 3.60 in. Diameter Indicators And Switches Table 22.
Page 337: Media Cutter Options
Media Cutter Options Media Cutter Options Cutters are designed to cut tags and label liner. Avoid cutting through the adhesive backed portion of any media. Heavy Duty Cutter The Heavy Duty Cutter is designed to cut tags and label liner. Table 24.
Page 338: Power
Appendix A Power Table 26. Power Source and Grounding Power Source: 115 or 230 VAC 50/60Hz switching power supply. Grounding: Unit must be connected to a properly grounded receptacle. Table 27. Power Consumption 4 inch printers 6 inch printers 8 inch printers 203 dpi 300 dpi 203 dpi...
Page 339: Physical
Physical Physical Table 29. Physical Dimensions 5504-R40 5504-R60 5504-R80 Outside Dimensions (in.) 13H x 11.7W x 13H x 13.4W x 13H x 15.4W x 20.5D 20.5D 20.5D Weight (lbs/kg) 36.6 lbs. (16.6 kg) 40 lbs. (18.14 kg) 43 lbs. (19.5 kg) 37.2 lbs.
Page 340 Appendix A...
Page 341: B Printer Options
Printer Options Options are offered with the printer to enhance its capabilities and to provide a large degree of application flexibility. A description of the option complement is given below. Field-installable options include installation instructions. Hardware Options Internal Rewinder The internal rewinder supports Peel-Off and Batch Rewind Media Handling modes.
Page 342: Interface And Rfid Options
Appendix B Interface And RFID Options Interface And RFID Options Interface Options Coax/Twinax Host Interface (CTHI) The coax/twinax host interface option mounts inside the printer and functions as a protocol converter to allow the direct connection of the printer to a host computer that uses either a coax or a twinax data interface.
Page 343: Rfid
RFID IPDS for Use with an Ethernet and Twinax Host Interface This option supports the IPDS language to allow a LAN connection as well as a direct connection of the printer to an IBM host computer that uses the twinax data interface.
Page 344 Appendix B Interface And RFID Options This wireless device may cause radio wave interference during operation. OPERATING INSTRUCTIONS UNDER WHICH THE RADIOCOMMUNICATION EQUIPMENT ARE EXEMPTED FROM LICENSING To maximize frequency sharing while minimizing radio interference, the following operating conditions are imposed to confine the propagation of radio signals within a building or at a localized site.
Page 345 RFID • The low power radio-frequency devices shall not influence aircraft security and interfere legal communications. If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Act.
Page 346 Appendix B Interface And RFID Options Notice for user in the European Union and EFTA countries for InfoPrint 5504-R40 with RFID feature The Declaration of Conformity for the 5504-R40 with RFID feature:...
Page 347 InfoPrint Solutions Company 5504-R40 съответства на съществените изисквания по 1999/5/ЕС. Czech Printronix tímto prohlašuje, že InfoPrint Solutions Company 5504-R40 je ve shodì se základními požadavky a s dalšími príslušnými ustanoveními Narízení 1999/5/ES. Danish Undertegnede Printronix erklærer herved, at følgende udstyr InfoPrint Solutions Company 5504-R40 de væsentlige krav og øvrige relevante krav i direktiv 1999/5/EF.
Page 348 és az 1999/5/EC irányelv más vonatkozó rendelkezéseinek. Icelandic Printronix lysir her med yfir að thessi bunadur, InfoPrint Solutions Company 5504-R40, uppfyllir allar grunnkrofur, sem gerdar eru i R&TTE tilskipun ESB nr 1999/5/EC Italian Con la presente Printronix dichiara che questo InfoPrint Solutions Company 5504-R40 è...
Page 349 A ďalším ustanoveniam smernice 1999/5/ES, ktoré sa na tento výrobok vzťahujú. Slovenian S tem dokumentom Printronix, izjavlja, da je ta InfoPrint Solutions Company 5504-R40 v skladu z bistvenimi zahtevami in z drugimi ustreznimi določili Direktive 1999/5/EC. Spanish Por medio de la presente Printronix declara que el InfoPrint Solutions Company 5504-R40 cumple con los requisitos esenciales y cualesquiera otras disposiciones aplicables o exigi- bles de la Directiva 1999/5/CE.
Page 350 Appendix B Interface And RFID Options The Declaration of Conformity for the Compact flash Radio Card – 802.11bg LA-5127 (Model LA-5127C1): This device is intended for indoor use.
Page 351 RFID The Declaration of Conformity for the Compact flash Radio Card – 802.11bg LA-5127 (Model LA-5127C2): DECLARATION OF CONFORMITY With regard to Part 15 of the FCC Rules & Regulations European Directives 1999/5/EC & 2002/95/EEC Manufacturer’s Name: Symbol Technologies Inc. Manufacturer’s Address: One Symbol Plaza, Holtsville NY 11742-1300 Declares under our sole responsibility...
Page 352 Appendix B Interface And RFID Options English Symbol Technologies Inc. hereby declares that this Compact flash Radio Card – 802.11bg LA-5127 (Model LA-5127C1 & LA-5127C2) is in compliance with the essential Require- ments and other relevant provisions of Directive 1999/5/EC. Bulgarian Symbol Technologies Inc.
Page 353 RFID German Hiermit erklärt Symbol Technologies Inc., dass sich Compact flash Radio Card – 802.11bg LA-5127 (Model LA-5127C1 & LA-5127C2) in Übereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999/5/EG befindet. Hiermit erklärt Symbol Technologies Inc. die Übereinstimmung des Gerätes Compact flash Radio Card –...
Page 354 Appendix B Interface And RFID Options Polish Symbol Technologies Inc., deklarujemy z pełną odpowiedzialnością, że wyrób Compact flash Radio Card – 802.11bg LA-5127 (Model LA-5127C1 & LA-5127C2) spełnia podstawowe wymagania i odpowiada warunkom zawartym w dyrektywie 1999/5/EC. Portuguese Symbol Technologies Inc. declara que este Compact flash Radio Card – 802.11bg LA- 5127 (Model LA-5127C1 &...
Page 355: Ordering Supplies And Accessories
Infoprint Solutions Company service representative or visit our website at http://www.infoprintsolutionscompany.com. Ribbons The following is a list of Genuine Infoprint Solutions Company Thermal Transfer ribbons: 4400/6700 TTW – Wide Spectrum Wax Ribbon Provides superior print quality for coated and uncoated paper and tag stocks.
Page 356 Appendix B Ordering Supplies And Accessories • InfoPrint 6700 Series Thermal Printer 10/100 Ethernet Interface User’s Manual • InfoPrint 6700 Series Thermal Printer Management Utility Manual...
Page 357: C Ascii Control Codes
ASCII Control Codes Char Char Char Char & <...
Page 358 Appendix C Char Char Char Char > NOTE: For the hardware handshake XON/XOFF commands: XON = Ctrl Q (DC1) XOFF = Ctrl S (DC3)
Page 359: D Media Cutter Installation
Media Cutter Installation Prepare The Printer Peel/Tear Assembly Screw (2) Lower Support Assembly Peel/Tear Door Figure 1. Peel/Tear Assembly 1. Set the printer power switch to O (Off). 2. Open the peel/tear door by pulling it upward, then forward. 3. Using the appropriate metric hex key, remove the two screws attaching the peel/tear assembly to the lower support assembly.
Page 360: Installing The Cutter
Appendix D Installing The Cutter Installing The Cutter RJ-11 Receptacle RJ-11 Connector Screw (2) Lower Support Assembly Cutter Assembly Mounting Bracket Metal Tab (2) Cutter Assembly Magnetic Catch (2) 183424 REV A Figure 2. Cutter Assembly 1. Plug the RJ-11 connector into the RJ-11 receptacle. 2.
Page 361: Restore The Printer To Operation
Restore The Printer To Operation Restore The Printer To Operation NOTE: The printer cannot detect the presence of the cutter unless the cutter is in the up (closed) position and the cutter top cover is installed when the printer is powered on. 1.
Page 362 Appendix D Removing The Media Cutter...
Page 363: E Media Cutter Tray Installation
Media Cutter Tray Installation Assembling The Media Cutter Tray Slots Cutter Tray Flanges (4) Cutter Tray Base Figure 1. Attaching the Cutter Tray Bin to the Cutter Tray Base 1. Align the flanges of the cutter tray bin with the slots in the cutter tray base. 2.
Page 364: Installing The Media Cutter Tray
Appendix E Installing The Media Cutter Tray Installing The Media Cutter Tray Base Pan Cutter Tray Figure 2. Placing the Media Tray Cutter in Position 1. Position the output area of the printer adjacent to the edge of the supporting table or stand. 2.
Page 365 Cutter Tray Figure 3. Installing the Media Cutter Tray 3. Rotate the media cutter tray into position with the tray resting against the table. 4. Close the media cover.
Page 366 Appendix E Installing The Media Cutter Tray...
Page 367: Notices
This information was developed for products and services offered in the U.S.A. InfoPrint Solutions Company may not offer the products, services, or features discussed in this document in other countries. Consult your local InfoPrint Solutions Company representative for information on the products and services currently available in your area.
Page 368 Web sites. The materials at those Web sites are not part of the materials for this InfoPrint Solutions Company product and use of those Web sites is at your own risk.
Page 369 InfoPrint Solutions Company encourages owners of information technology (IT) equipment to responsibly recycle their equipment when it is no longer needed. InfoPrint Solutions Company offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products.
Page 370: Product Recycling And Disposal
Infoprint Solutions Company encourages owners of information technology (IT) equipment to responsibily dispose of their equipment when it is no longer needed. InfoPrint Solutions Company offers a variety of location- specific product return programs to assist equipment owners with the responsible disposal of their InfoPrint-branded equipment.
Page 371: Communication Statements
Consult an InfoPrint Solutions Company authorized dealer or service representative for help. InfoPrint Solutions Company is not responsible for any radio or television interference caused by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
Page 372 InfoPrint Solutions Company cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non- recommended modification of the product, including the fitting of non-InfoPrint Solutions Company option cards. This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022.
Page 373 Korea: The following statement applies to this InfoPrint Solutions Company product. The statement for other InfoPrint Solutions Company products intended for use with this product will appear in their accompanying manuals. Federal Communications Commission (FCC) Statement Attention: This equipment generates, uses, and can radiate radio frequency energy and if not installed and used in accordance with the instructions manual, may cause interference to radio communications.
Page 374: Software License Agreement
Communication statements Software License Agreement Your printer contains, among other software, Printronix operating software including, but not limited to the Embedded Configurable Operating System (the “eCos Software”) as embedded software. The terms of this Agreement apply only to the eCos Software, and all other embedded software supplied with the printer.
Page 375 4. Conflicting Terms You agree that this Agreement provides you no more rights with regards to warranty, support, indemnity or liability terms with respect to Red Hat, Inc., Printronix Inc, or any contributor to the Embedded Software than that provided by the Red Hat eCos Public License v.1.1 or any express warranty that may be made by Printronix, Inc.
Page 376: Limited Software Product Warranty
Communication statements 8. Red Hat Statement With Regards to eCos Software eCos is free software; you can redistribute it and/or modify it under the terms of the GNU General Public License as published by the Free Software Foundation, version 2 or a later. eCos is distributed WITHOUT ANY WARANTY, without even the implied warranty of MERCHANT ABILITY or FITNESS FOR A PARTICULAR PURPOSE.
Page 377 Limited Software Product Warranty 2. IN NO EVENT WILL PRINTRONIX, INC. BE LIABLE FOR LOST PROFITS, LOST DATA, BUSINESS INTERRUPTIONS, OR ANY OTHER DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS PRODUCT, EVEN IF PRINTRONIX, INC. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR ANY DAMAGES CAUSED BY THE ABUSE OR MANIPULATION OF THE SOFTWARE.
Page 378 Communication statements...
Page 379: Glossary
Glossary Baud (rate) Baud Rate is the number of information bits that can be transmitted between the printer and the computer in one second. For example, one baud equals one bit per second in a series of binary signals. Both the printer and the computer must be configured to the same baud rate.
Page 380 Appendix Default A value, parameter, attribute, or option that is assigned by a program or system when another has not been specified by the user. Diagnostic Pertaining to the detection and isolation of a printer malfunction or mistake. Direct Thermal Media Media coated with special chemicals that act as an accelerator, acceptor dye, and binder.
Page 381 Host Computer The computer that stores, processes, and sends data to be printed, which communicates directly with the printer. The term “host” is used to indicate the controlling computer, since modern printers are themselves microprocessor-controlled computer systems. IGP/PGL Intelligent Graphics Printing software for the Printronix Graphics Language, designated for Printronix printers.
Page 382 Appendix Nonvolatile Memory Nonvolatile memory stores variables that must be preserved when the printer is turned off, such as configuration parameters and printer usage statistics. Nonvolatile memory is preserved because RAM is housed on the controller board, which contains an independent, battery-operated power supply.
Page 383 Roll Media Media supplied in a roll format, usually wound on a 1-inch or 3-inch cardboard core. The 6700 media hanger assembly accepts both core sizes. Sensed Distance Gap/Mark Sensor = Gap, Advanced Gap, or Advanced Notch: The Sensed Distance value is the physical length of one label plus the length of one gap.
Page 384 Appendix...
Page 385 Index Symbols Alt. Set 80-9F option (Coax, Twinax, TN3270, TN5250), 184 ^Dnn Dot Slew option, 182 Alt. Set 80-9F option (P-Series, Serial Matrix, Numerics Epson FX), 183 Ambient light Validator failure fault message, 306 06 HOST REQUEST fault message, 305 Amp-Hour Used option, 262 08 HOLD PRINT TIMEOUT fault message, 305 Ant.
Page 386 BAR CODE QUIET Zone too small fault CALIBRATE CTRL message, 307 menu, 127 Barcode var. option, 185 submenus, 128 Batch Counter option, 148 Calibrating media sensors, 60 Batch Rewind mode, 43 CALIBRATION Warning fault message, 308 BATT HIGH VOLT fault message, 307 Calibration warning fault message, 308 BATT LOW VOLT fault message, 307 Cancel IGP/DCU option, 187...
Page 387 CLEARING PROGRAM FROM FLASH fault CR Edit option, 194 message, 309 CR, EM, & NL option, 195 Clip Page option, 119 Create And Send Download File Clock Skew (SEC) option, 257 Online (PGL Only), 276 Clock Skew Units option, 257 CTHI, 342 Cmd Resolution option, 193 CTHI Emulation option, 139...
Page 388 Delete Config option, 104 E03F DSI CXOWX message, 312 Delete Files option, 144 E03G DSI ECXIWX message, 312 Device Address option, 241 E03H DSI ECXOWX message, 313 DHCP option, 245, 249 E04A ISI NO TRA message, 313 Diagnostic tests, 227 E04B ISI DIRECT message, 313 DIAGNOSTICS E04C ISI PROTEC message, 313...
Page 389 ERROR PROGRAM NEEDS MORE FLASH fault 22 INVALID ADDR, 305 message, 315 27 CU TIMED OUT, 305 ERROR PROGRAM NOT COMPATIBLE fault 28 CU NOT ENAB, 305 message, 316 300 DPI, 306 ERROR PROGRAM NOT VALID fault 33 HEAD OPEN Timeout, 306 message, 316 40V POWER FAIL, 306 Error Recover option, 120...
Page 390 ERROR PROGRAM NOT COMPATIBLE, 316 PRINT HEAD UP Close Print Head, 326 ERROR PROGRAM NOT VALID, 316 PRINTER HOT, 326 ERROR SECURITY KEY NOT PRINTER UNDER REMOTE CONTROL, 327 DETECTED, 316 PWR SUPPLY HOT, 327 ERROR SHORT AT ADDRESS XXXX, 316 RBN TAKEUP FULL Remove Used Rbn, 327 ERROR WRITING TO FLASH, 316 REACTIVATING HOST SERIAL, 327...
Page 391 E06 NOT ALIGNED, 314 E07 ILLEGAL INS, 314 Gap, 59 E08 FLOATINGPNT, 314 Gap Length option, 133 Fault Message Troubleshooting Table, 305 GAP NOT DETECTED See Manual fault H00: PCI SLOT ?, 319 message, 318 H01: PCI J24, 319 Gap Windowing option, 132 H02: PCI J25, 319 Gap/Mark Sensor option, 100, 128 operator-correctable, 304...
Page 392 Label Length option, 96, 109 Indicators, 23 LABEL MISSING Check Paper Path fault Indicators and switches, 336 message, 321 InfoPrint Windows Driver, 275 Label Peel-Off, 48 Installing the media guide, 43 Label Resolution option, 125 Installing the printer, 19 Label Wait Time option, 118...
Page 393 LCD, 23 Media, 16 LCD Fault Message Troubleshooting Table, 305 fanfold, 36 Ld Char at PwrUp option, 144 general information, 334 Ld Char from Fls option, 143 loading, 28 Ld Set at PwrUp option, 144 roll, 29 Ld Set from Flsh option, 144 MEDIA CONTROL Lead PDF Dist option, 208 menu, 106...
Page 394 MENU MODE QUICK SETUP fault message, 321 Options Menu options, selecting, 72 dual Ethernet, 342 Menu overview, 80 Ethernet Interface Card, 14 Mgmt Port Number option, 264 Ethernet Interface card, 14 Mgmt Protocol option, 264 fonts, 14 Midline PY (includes ^PN) option, 209 hardware, 341 Min Calib Delta option, 133 interface, 342...
Page 395 Paper Out Thresh option, 130 Powering on the printer, 27 PAPER OUT TIMEOUT fault message, 325 Power-on, 27 Parallel interfaces, Centronics, 280 Power-up ^F option, 212 PARALLEL PORT Power-up ^PY option, 212 menu, 229 Power-up ^X option, 212 submenus, 230 Power-Up Config.
Page 396 PRINTER CONTROL Ptr On Time option, 228 menu, 136 PTR_SETUP, 276 submenus, 138 Ptx Setup Parse option, 146 PRINTER HOT fault message, 326 Ptx Setup SFCC option, 142 PRINTER MGMT, 264 Pwr Save Control option, 142 submenus, 264 PWR SUPPLY HOT fault message, 327 Printer PI option, 213 Pwr Up Action option, 131 Printer Select option, 213...
Page 397 RFID TAG FAILED Check Media fault SCS Buffer Cntrl option, 215 message, 329 SECURITY CODE VIOLATION fault message, 330 Ribbon, 16 Select Char option, 215 InfoPrint, 355 Select CPI option, 215 loading, 28, 40 Select LPI option, 216 specifications, 336 Select SFCC option, 217...
Page 398 Slash 0 option, 218 Status indicators, 24 Slashed Zero option, 218 Status Port Numb option, 264 Slew Relative option, 218 Stop Bits option, 234 Slew Speed option, 117 Subnet Mask option, 245, 249 SMT option, 138 Supplies, 355 SMT Status option, 102 Switch Out On option, 231, 243 Software Build option, 228 SOFTWARE ERROR Recycle Power fault...
Page 399 Translation Tbl option (Coax), 220 Use Label Length option, 134 Translation Tbl option (SPC Coax), 220 User-Def Ratio option, 223 Translation Tbl option (SPC Twinax), 221 User-Defined St1 (Start Code 1) option, 223 Translation Tbl option (TN3270, TN5250, User-Defined St2 (Start Code 2) option, 223 Twinax), 221 User-Defined Stp (Stop Code) option, 223 Transmit Power option, 253...
Page 400 EAP User (31-32), 260 Reset EAP Pswd, 260 Reset EAP User, 260 WLAN PARAMS menu, 250 submenus, 252 Word Length option, 234 WPA Cipher option, 255 WPA Mode option, 254 WPA P-Phs option, 255 XON / XOFF, 235 xxx Diagnostics option, 101, 141 Year option, 265 ZGL, 13...
Page 402 Printed in U.S.A G550-1271-01 *07G550127101*...

This manual is also suitable for:

5504-r60 5504-r80

InfoPrint 5504-R40 User Manual

Table of Contents

1 Introduction

2 Operation

3 Configuring the Printer

Table of Contents

4 Downloading Software

5 Interfaces

6 Diagnostics and Troubleshooting

A Specifications

B Printer Options

C ASCII Control Codes

D Media Cutter Installation

E Media Cutter Tray Installation

Quick Links

Chapters

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Summary of Contents for InfoPrint 5504-R40