Print-Quality Troubleshooting
Fusing System
Poor Fusing Performance or Offset
Initial Actions
5-34
The fusing process or offset is incorrect.
Verify the media used is supported by this printer.
Verify the media settings are correct at the Control Panel.
Troubleshooting Reference Table
Applicable Parts
Example Print
Engine Control
Board, PL4.19.15
Fusing Unit,
PL4.18.12
Troubleshooting Procedure Table
Step Actions and Questions
Check the media. Does the
1
media conform to the
specifications of the
printer?
Inspect the Fusing Unit. Are
2
the green fuser separator
levers in the correct
position?
Chrysanthemum x morifolium
Incomplete Transfer
Yes
Go to Step 2.
Clean the original glass
and reprint the test
sheet. Then, go to Step
3.
Phaser 6115MFP Multifunction Product Service Manual
Residual Image/Ghosting
No
Replace the paper. If
the problem persists,
go to Step 2.
Close the levers. If the
problem persists, go to
Step 3.