Jam At Door A Misfeed At Tray 1 (Mpt) - Xerox Phaser 7400 Service Manual

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Jam at Door A Misfeed at Tray 1 (MPT)

Media reached the Duplex Reverse Sensor, but a second sheet was detected entering
the feed path from Tray 1 (MPT). This error represents a misfeed jam for media fed
from Tray 1 (MPT).
Applicable Status Code:
Code A3:
Jam at Door A, Misfeed at Tray 1 (MPT)
Initial Actions:
Cycle printer power.
If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts
Tray 1 (MPT) Feed Roller, PL10.1.53
Tray 1 (MPT) Pick Roller, PL10.1.43
Tray 2 Registration Motor, PL4.2.36
Tray 2 Feed Motor, PL4.2.35
Front Sensor Board, PL4.2.97
Troubleshooting Procedure Table
Step Actions and Questions
1
Check the following for evidence of fault,
dirt, debris, or damage:
Tray 1 (MPT) Feed Rollers
Registration Rollers
Sensor Actuator
Is there any damage or debris?
2
Test the Registration #1 Sensor.
Run the Service Diagnostics Registration
Entrance Sensor test.
Does the sensor operate correctly?
3
Test the Feed Motor, Registration Motor,
and Registration Clutch #1.
Do the components function correctly?
4
Check each motor and clutch harness.
Are the harnesses properly connected and
free from defects?
3-20
Wiring and Plug/Jack References
Print Engine Map 5 (page 10-8)
Print Engine Front Sensor Board (1/2) (page 10-26)
Print Engine Front Sensor Board (2/2) (page 10-27)
Print Engine Motor Driver Board (4/6) (page 10-34)
Yes
Clean or replace
the appropriate
parts.
Go to Step 3.
Replace the Engine
Control Board
(page 8-112).
Replace the Engine
Control Board
(page 8-112).
Phaser 7400 Color Printer Service Manual
No
Go to Step 2.
Replace the
actuator. If the
error persists,
replace the Front
Sensor Board
(page 8-150).
Go to Step 4.
Replace the
harness and/or
problem motor/
clutch.

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