Packing Components For Shipment - Juniper SRX 5600 Hardware Manual

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Packing Components for Shipment

To pack and ship individual components, follow these guidelines:
CAUTION: Do not stack any of the services gateway components.
Remove the cables that connect to all external devices. For instructions, see
"Replacing Connections to Routing Engine Interface Ports" on page 115.
Remove all Field Replaceable Units (FRUs) from the device.
Remove the device from the rack:
If you are using a mechanical lift, place the lift platform under the device,
unscrew and remove the mounting screws from the rack, and move the
device to the shipping crate.
If you are not using a mechanical lift and the device weight is fully supported
by a shelf or another device, unscrew and remove the mounting screws from
the rack. Three people can then lift the device and move it to the shipping
crate.
If you are not using a mechanical lift and the device weight is not fully
supported by a shelf or another device, two people should grasp the device
while a third person unscrews and removes the mounting screws from the
rack. The three lifters can then move the device to the shipping container.
Place the device in the shipping crate or onto the pallet. If on a pallet, bolt the
device to the pallet.
Cover the device with an ESD bag and place the packing foam on top of and
around the device.
Replace the accessory box on top of the packing foam.
Securely tape the box closed or place the crate cover over the device.
Write the RMA number on the exterior of the box to ensure proper tracking.
When you return components, make sure they are adequately protected with
packing materials and packed so that the pieces are prevented from moving
around inside the carton.
Use the original shipping materials if they are available.
Place individual boards in electrostatic bags.
Write the RMA number on the exterior of the box to ensure proper tracking.
Appendix G: Contacting Customer Support and Returning Hardware
Packing Components for Shipment
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