Toshiba Strata DK 280 Installation Manual page 658

Flowchart 12-6
Voice Mail/(External)
Auto
Attendant (VM/AA) Faults
-.
I.
Check that the VM I.D. codes (656 and
657) are stored correctly in users' digital or
electronic telephones. Use operating
procedures in the manual for instructions.
l
1 O-2, LED 1 I - No DTMF tones
l
13 - Message center
.___
l
33 - Station hunting
l
35 - Busy station transfer/ringing
6-F
l
36 - Fixed call forward
l
37 - Ring transfer recall time
i
Call your technical
support group.
This chart assumes
the VM/AA device
has no faults.
Read "Voice Mail Options" in Section 6.8 of
Chapter 6-Peripheral Installation. Also read
programming instructions (in
Chapter O-Programming Instructions) for the
following programs: 03 (Code 92 - 94) for
RCTU PCB, 15-O and 15-3 (Auto release),
and 31 (LEDs: 04, 05, 09, 15 - 20). This
information explains system hardware and
programming options related to Voice Mail
and external Auto Attendant.
Correct hardware and/or system
programming as necessary.
(6-A)
t
Check that the RRCS is installed
on the RCTU PCB and the
proper Prog. 03 Code
(92 - 94) is set.
Check that the VM/AA ports are
connected to the standard
telephone station ports correctly.
(Refer to PSTU, RSTU, RDSUl
RSTS PESU per
Chapter 7-Wiring Diagrams.)
Correct if necessary.
+
NO
Using a standard DTMF
telephone, check all standard
telephone circuits (RSTU,
RDSUIRSTS, PSTU, or PESU).
Replace defective PCB if
necessary.
6-G
YES
DKOSIO
12-12
January
1996