Built-In Auto Attendant Flowchart - Toshiba Strata DK 280 Installation Manual

1 OWERFLOW OPTION TO AA
INCOMING CO CALL TO AUTD ATTENDANT
AITENDANT DELAY
PROGRAMS 14-4, -5, AND -6
NO ANSWER
I
(CALLER RECEIVES RINGBACK
TONE BEFORE Al ANSWERS)
(RESERVE Al + RRCSl
dn ANSWER
""'""'.\ YJ .
-
NO ANSWER
I
1 CALLER HANGS UP 1 1 I
r
Al ANSWERS AND
p,,.,ys ANNOUNCEMENT t (60 SECONDS MAXIMUM; RRCS REMAINS 4 SECONDS
AFTER ANNOUNCEMENT DISCONNECTS)
ANNOUNCEMENT ENDS
CALLER DOES NOT DIAL
AND DISCONNECTS
t
4
SECOND DELAY
CALLER DIALS AND
SYSTEM CHECKS
PROGRAM 09
Note:
DK0346
Al - Al"' - PRIMARY
ANNOUNCEMENT DEVICE (S)
Figure 6-44
Built-in Auto Attendant Flowchart
standard telephone circuits (ports). See Chapter 7-
Wiring Diagrams for RSTU, PSTU, PESU, and
RDSU/RSTS PCB standard telephone circuit
interconnecting/wiring details.
8.12 Multiple PIOU/PIOUS/RSSU/
RSI U Installation
This installation is for Remote Maintenance, MIS for
ACD, SMDI or Toshiba Proprietary RS-232 VM
Integration, and Open Architecture Port.
Up to three PIOU, PIOUS, or RSSU PCBs can be
installed in a system to simultaneously provide:
maintenance terminal (or modem) interface,
Management Information System (MIS) for ACD
interface, and RS-232 voice mail interface (Toshiba
proprietary or Simplified Message Desk Interface,
SMDI).
Each of these interfaces are provided by the modular
jacks on a separate PIOU, PIOUS, RSSU (see Figure
7-37). Interface assignments are made in Program 03
(Code 41, 42, and 43). PIOU and PIOUS Paging,
January 1996
6-67