Toshiba DK 14 Manuals

Manuals and User Guides for Toshiba DK 14. We have 1 Toshiba DK 14 manual available for free PDF download: Installation And Maintenance Manual

Toshiba DK 14 Installation And Maintenance Manual (724 pages)

Brand: Toshiba | Category: Telephone | Size: 12.17 MB

Table of Contents

3
- Introduction Organization
  18
  - Conventions
    19
  - Feature Description
    20
  - General Descriptions
    20
  - Installation and Programming
    20
  - Related Documents/Media
    20
  - User Guides
    20
  - CD-Roms
    21
  - Quick Reference Guides
    21
- Chapter 1 - DK14 Installation
  
  23
  - Inspection
    23
  - Packaging and Storage
    23
  - Site Requirements
    23
    
    Clearance and Location
    24
    
    Input Power
    24
  - AC Power and Grounding Requirements
    25
    
    AC Power and Third-Wire Ground Test
    26
    
    Alternate or Additional Ground
    26
  - KSU Mounting Considerations
    27
    
    Pre-Installation
    27
    
    Mounting the KSU
    28
  - Power Supply Removal and Replacement
    30
    
    Power Supply Removal
    30
    
    Power Supply Replacement
    31
  - Printed Circuit Board (PCB) Installation
    31
    
    KSU Option Pcbs
    32
    
    PCB Installation Considerations
    32
    
    PCB Installation/Power Supply Considerations
    32
    
    PCB Option Considerations
    32
  - Built-In CO Line, Digital, Telephone, and Other Circuits
    34
    
    Built-In CO Line Circuits
    34
    
    Built-In Digital Telephone Circuits
    34
    
    External Page Output Connection
    34
    
    KSU Motherboard CO Line/Digital Station Circuit Wiring
    34
    
    Music-On-Hold (Moh)/Background Music (BGM) Source Connection
    34
    
    Power Failure Telephone Installation
    34
  - QCDU2 - CO Line Digital Telephone Interface Unit
    35
    
    QCDU2 Configuration
    35
    
    QCDU2 Installation
    35
    
    QCDU2 Programming
    36
  - QSTU2A - Standard Telephone Interface Unit
    37
    
    QSTU2 Configuration
    37
    
    QSTU2 Installation
    37
    
    QSTU2 Programming
    38
    
    QSTU2 Wiring
    38
  - QRCU3 - DTMF Receiver/Abr Tone Detector Unit
    39
    
    QRCU3 Configuration
    39
    
    QRCU3 Installation
    39
    
    QRCU3 Programming
    39
    
    Built-In Auto Attendant
    40
    
    Programming
    40
  - WSIU1 - Serial Interface Board
    41
    
    WSIU Programming
    41
    
    WSIU1 Installation
    41
    
    WSIU Wiring
    42
  - DK8/DK14 Compatibility
    43
  - DK14 Secondary Protection
    44
Dk14 Wiring Diagrams

45
- Chapter 2 - Dk40I Configuration Feature Capacities
  
  50
  - Base Key Service Unit (KSU)
    52
    
    Peripherals
    52
    
    Station and CO Lines
    52
  - Expansion KSU
    54
    
    Peripherals
    56
  - Telephone Circuit (Port) Types
    57
    
    Digital Telephone Circuit Connections
    57
    
    Electronic Telephone Circuit Connections
    58
    
    ISDN Station Devices
    58
    
    Standard Telephone Circuit Options
    58
  - Worksheet 1 - System PCB Assignment Guide
    59
    
    Example Configuration Tables
    59
    
    Base Cabinet Port/Line Capacity Check
    60
  - Configuration Considerations
    63
    
    Base Cabinet
    63
    
    Expansion Cabinet
    63
    
    Dk40I ISDN
    64
  - Worksheet 2 - System Power Factor Check
    65
    
    Telephone/Device Pfs
    65
    
    System Power Factors Pcb/Telephone Device
    66
    
    Worksheet Examples
    67
    
    PCB and Power Factor Worksheets
    68
  - Base/Expansion KSU Compatibility
    69
    
    Dk16/Dk16E/Dk40/Dk40I Component Compatibility
    69
    
    Upgrades
    69
- Chapter 3 - Dk40I Installation
  
  71
  - Inspection
    71
  - Packaging and Storage
    71
  - Site Requirements
    71
    
    Clearance and Location
    72
    
    Input Power
    72
  - AC Power and Grounding Requirements
    74
    
    AC Power and Third-Wire Ground Test
    74
    
    Alternate or Additional Ground
    75
  - KSU Mounting Considerations
    75
    
    Prior to Installation
    75
    
    Testing the System's Power Supply
    76
    
    TPSU16 Circuit Breaker Reset Procedure
    77
    
    Mounting the Base KSU
    78
    
    Mounting the Expansion KSU
    79
  - Reserve Power Option
    87
    
    Reserve Power Installation
    88
  - Power Failure Emergency Transfer Option
    88
    
    Installing Power Failure Emergency Transfer
    88
    
    Testing Power Failure Emergency Transfer
    88
  - Power Supply Removal and Replacement
    89
    
    Power Supply Removal
    89
    
    Power Supply Replacement
    90
  - Printed Circuit Board (PCB) Installation
    90
    
    Base KSU Pcbs
    90
    
    Expansion KSU Pcbs
    91
    
    PCB Hardware/Software Options
    91
    
    Digital Telephone Circuits
    92
    
    PCB Installation/Power Supply Considerations
    92
    
    PCB Wiring
    92
    
    Configuration
    93
    
    K4RCU, K5RCU or K5RCU2 Installation
    93
    
    K4RCU, K5RCU or K5RCU2 Programming
    93
    
    KKYS Installation
    94
    
    KSTU2 Configuration
    95
    
    KSTU2 Installation
    95
    
    KSTU2 Programming
    95
    
    KSTU2 Wiring
    95
    
    TCIU2 Installation
    98
    
    TCIU2 Programming
    98
    
    TCOU Hardware Options
    100
    
    TCOU Installation or Replacement
    100
    
    TCOU Removal
    100
    
    TBUU and TBUS
    101
    
    TCOU Programming
    101
    
    TDDU Installation
    103
    
    TDDU Programming
    103
    
    TSIU Installation
    106
    
    TSIU Programming
    106
    
    Universal Slot Pcbs
    108
    
    Loop Limits
    110
    
    Dk40I Secondary Protection
    111
    
    MDF Wiring Diagrams
    112
  - Br-W
    112
  - Gn-W
    112
  - O-W
    112
  - R-Bl
    112
  - S-W
    112
  - W-Br
    112
  - W-Gn
    112
  - W-O
    112
  - W-S
    112
  - Rgn
    113
  - Or
    114
- Chapter 4 - DK424 Configuration System Configuration
  
  116
  - Base Cabinet
    116
  - Expansion Cabinets
    117
  - DK424 and DK280 Compatibility
    117
  - Designated Speaker OCA, DIU Data, and T1 Slots
    118
  - DK280 to DK424 Upgrades
    119
    
    Features Capacities
    120
    
    System Capacity
    122
    
    Printed Circuit Boards
    126
    
    RKYS Feature Key Upgrades
    130
    
    Attendant Position Options
    131
    
    Telephones
    131
    
    Direct Station Selection (DSS) Consoles and Door Phones (Mdfbs)
    132
    
    AC and Reserve Power Hardware
    133
    
    Floor Mount Installation Hardware
    133
    
    Worksheets
    134
    
    Digital Ports Required
    135
    
    Electronic Ports Required
    135
    
    Worksheet 1 - System PCB (Slot) Requirements
    135
    
    Standard Ports Required
    136
    
    Station Pcbs/Slots Required
    137
    
    CO Line Pcbs/Slots Required
    138
    
    Attendant Console Slots Required
    140
    
    Cabinets Required
    140
    
    PEPU Page Option PCB Required
    140
    
    PIOU/PIOUS/RSIU/RSSU Option Slots Required
    140
    
    System Slots Required
    140
    
    Worksheet 2 - System Cabinet Assignment Guide
    141
    
    Worksheet 3 - System PCB Assignment Guide
    142
    
    Remote Cabinet Configuration Guidelines
    144
    
    Worksheet 4 - Option Configuration Guide
    145
    
    Worksheet 5 - System Power Factor Check
    149
    
    Telephone/Device Power Factors
    150
- Chapter 5 - DK424 Installation
  
  153
  - Inspection
    153
  - Packaging and Storage
    153
  - Site Requirements
    154
    
    Clearance and Location
    154
    
    Input Power
    154
    
    Electrical/Environmental Requirements and Characteristics
    156
    
    Cable Lengths
    157
    
    Network Requirements
    158
  - Cabinet Installation Considerations
    159
    
    Recommended Installation Sequence
    159
  - Power Supply Installation
    160
    
    Power Supply (RPSU280 or RPSU424) Removal
    163
    
    Power Supply Replacement
    163
  - Wall Mounting
    163
    
    Base Cabinet (DKSUB424) or First Remote Expansion Cabinet Installation
    163
    
    Expansion Cabinet Installation (DKSUE424)
    164
  - Cabinet Floor Mounting
    173
    
    One or Two Cabinets
    173
    
    Three or more Cabinets
    173
    
    Cabinet Removal - Floor-Mounted Systems
    180
    
    Cabinet Replacement
    180
  - AC Power and Grounding Requirements
    180
    
    AC Power and Third Wire Ground Test
    181
    
    Intercabinet Ground
    182
  - AC Power Cabling Installation
    182
    
    AC Power for One or Two Cabinets (Wall Mount)
    182
    
    AC Power for Three or more Cabinets (Floor Mount)
    183
    
    AC Power for Three or more Cabinets (Wall Mount)
    183
  - Reserve Power Installation
    184
    
    Reserve Power for One or Two Cabinets (Wall Mount)
    185
    
    Reserve Power for Three or more Cabinets (Wall Mount)
    185
    
    Reserve Power/Ac Wiring for Three or more Cabinets (Floor Mount)
    186
  - Printed Circuit Board (PCB) Installation
    197
    
    PCB Installation Considerations
    197
    
    PCB Option Considerations
    197
  - RCTUA, RCTUBA/BB, RCTUC/D, RCTUE/F Common Control Units
    198
    
    PCB Installation Power Supply Considerations
    198
    
    Maximum Line Capacities
    199
    
    Internal Hardware Options
    200
    
    RCTU Installation
    203
    
    RCTU Programming
    203
    
    DK280 to DK424 Base Cabinet Upgrade Considerations
    204
  - Remote Expansion Cabinet Unit
    212
  - Remote Cabinet Installation Instructions
    213
    
    Status Indicators
    217
    
    Monitor Port Communication Parameters
    218
    
    Monitor Port Pin Assignments
    218
- Chapter 6 - Dk424I Configuration
  
  221
  - System Overview
    221
  - Architecture
    222
  - Processor Pcbs
    222
    
    Processor PCB Subassemblies
    223
  - Cabinet Slots
    223
    
    Base Cabinet
    223
    
    Expansion Cabinets
    224
    
    Printed Circuit Boards (Pcbs)
    224
  - Maximum Station/Line Capacities
    224
  - ISDN BRI Circuit Capacity Guidelines
    227
  - Remote Expansion Cabinet Unit
    235
  - DK424 and Dk424I Hardware Compatibility
    236
  - Functional Block Diagrams
    237
  - Remote Cabinet Configuration Considerations
    240
    
    Component Worksheets
    240
  - Worksheet Description
    240
  - Worksheet 1: Toshiba Digital Telephones
    241
  - Worksheet 2: Strata Airlink Wireless Telephone
    242
    
    Configuring Strata DK Airlink
    243
  - Worksheet 3: Standard Telephone
    244
  - Worksheet 4: CO Line
    245
  - Worksheet 5: Feature Option PCB
    246
  - Worksheet 6: Dk424I Cabinet Slot Configuration
    247
    
    PCB Placement Guidelines
    247
  - Worksheet 7 - System Power Factor Check
    253
    
    Telephone/Device Power Factors
    255
  - Cabinet Power Factor Check
    257
  - Worksheet 8 - Cabinet Ac/Reserve Power Components
    258
    
    Power Considerations
    258
    
    Reserve Power
    259
  - Primary/Reserve Power Cabinet Hardware
    260
- Chapter 7 - Dk424I Installation
  
  263
  - Inspection
    263
  - Packaging and Storage
    263
  - Site Requirements
    264
    
    Clearance and Location
    264
    
    Input Power
    264
  - Power Considerations
    266
    
    Reserve Power
    266
  - FCC Registration Information
    267
  - Cabinet Installation Considerations
    268
    
    Recommended Installation Sequence
    268
  - Step 1: Install Power Supply
    268
    
    Power Supply (BPSU672A) Removal
    269
    
    Power Supply Replacement
    269
  - Step 2: Mount Cabinets
    271
    
    Wall Mounting the Base (Top) Cabinet
    271
- Chapter 8 - T1
  
  272
  - Wall Mounting Expansion Cabinets
    272
  - Step 3: Ground the System
    279
  - Step 4: Install AC Power Components
    281
    
    AC Power Requirements
    281
    
    Cabinet AC Power Component Description
    281
    
    Ac/Reserve Power and Data Cabling Overview
    283
    
    Cabinet AC Power Component Configuration
    284
    
    Cabinet AC Power Considerations
    284
  - Step 5: Install Reserve Power
    288
    
    Reserve Battery Cabinet Components/Cables
    289
    
    Reserve Power for One or Two Cabinets (Wall Mount)
    289
    
    Reserve Power for Three or more Cabinets (Wall Mount)
    290
    
    Cabinet Floor Mounting
    292
    
    Reserve Power/Ac Wiring for Three or more Cabinets (Floor Mount)
    301
  - Step 6: Install Universal and Processor Pcbs
    301
    
    PCB Installation Considerations
    302
    
    PCB Option Considerations
    302
  - BCU Processor Pcbs
    303
    
    Maximum Capacities
    303
    
    PCB Installation Power Supply Considerations
    303
    
    Internal Hardware Options
    304
    
    BCU Installation
    306
    
    BCU Programming
    307
  - Remote Expansion Cabinet Unit
    315
    
    Remote Cabinet Installation Instructions
    316
    
    Status Indicators
    320
    
    Monitor Port Communication Parameters
    321
    
    Monitor Port Pin Assignments
    321
  - Channelization
    323
  - Slot Assignments
    323
    
    RDTU Installation
    324
    
    SW1 Equalizer Switch and Loop Back Jumpers (Internal Option)
    324
    
    System Programming for T1
    325
    
    RDTU Programming
    328
  - Installation Guidelines
    330
  - Applications
    331
    
    RDTU to Network
    331
    
    RDTU to PBX T1 (Separated Less than 655 Ft.)
    332
    
    RDTU to PBX T1 (Separated more than 655 Ft.)
    332
  - Hardware and Cabling
    333
    
    RDTU Cable Length Switch
    333
    
    RDTU Loop Back Jumper Plugs
    333
    
    RDTU Front Panel Indicators
    334
    
    RDTU Cable Installation
    335
    
    Loop Back Testing
    336
    
    Network/Csu T1 Span Test
    336
    
    RDTU Self Test
    336
    
    Network/Csu/Rdtu Span Test
    337
    
    Performance Monitoring
    338
    
    T1 Fault Isolation
    340
    
    Flowchart Symbols
    341
- Chapter 9 - Universal Slot Pcbs
  
  345
  - PCB Compatibility
    345
  - PCB Chapter Layout
    347
  - BVPU - Internet Protocol (IP) Interface Unit
    348
    
    BVPU Configuration
    348
    
    BVPU Installation
    348
    
    BVPU Programming
    349
    
    KCDU - CO Line/Digital Telephone Interface Unit
    352
    
    KCDU Configuration
    352
    
    KCDU Installation
    352
    
    KCDU Programming
    352
    
    PDKU2 - Digital Telephone Interface Unit
    354
    
    PDKU2 Hardware Options
    354
    
    PDKU2 Installation
    354
    
    PDKU2 Programming
    354
    
    External Options
    356
    
    PEKU - Electronic Telephone Interface Unit
    356
    
    PEKU Configuration to Support an HDSS Console Option
    356
    
    Speaker Off-Hook Call Announce Unit (EOCU) Installation Onto the PEKU (Internal Option)
    356
    
    PEKU Installation
    357
    
    PEKU Programming
    357
    
    PEPU2 - External Page Interface Unit
    359
    
    PEPU2 Installation
    359
    
    PEPU2 Programming
    359
    
    Dk40I General Information
    361
    
    Installing the Speaker Off-Hook Call Announce Unit (EOCU) (Internal Option)
    361
    
    PESU - Standard/Electronic Telephone Interface Unit
    361
    
    External Options
    362
    
    PESU Installation
    362
    
    PESU Programming
    363
    
    IMDU Compatibility with PIOU and PIOUS
    365
    
    IMDU2 Installation Onto a PIOU2 or PIOUS2 (Internal Option)
    365
    
    PIOU2, PIOUS2 - Option Interface Units
    365
    
    PIOU2, PIOUS2 Installation
    366
    
    PIOU2, PIOUS2 Programming
    366
    
    RATU - Attendant Console Interface Unit
    370
    
    RATU Installation
    370
    
    Dk40I RCIU2 Installation
    371
    
    DK424 and Dk424I RCIU1 or RCIU2 Installation
    371
    
    Dk424I RCIU1 or RCIU2 Installation
    371
    
    Rcis Pcb
    371
    
    RCIU1, RCIU2, RCIS - Caller ID Interface
    371
    
    DK424 and Dk424I RCIU1/RCIS or RCIU2/RCIS Installation
    372
    
    RCIU1, RCIU2, RCIS Programming
    372
  - RCOU, RCOS - Four-Circuit Loop Start CO Line Interface Unit
    376
    
    RCOS Installation (Internal Option)
    376
    
    RCOU Installation
    377
    
    RCOU Programming
    377
  - RDDU - Direct Inward Dialing Line Interface Unit
    381
    
    RDDU Installation
    381
    
    RDDU Programming
    382
  - RDSU - Digital/Standard Telephone Interface Unit
    384
    
    Installing R48S Ring Generator (Internal Option)
    384
    
    Installing RSTS (Internal Option)
    384
    
    RDSU Installation
    385
    
    RDSU Programming
    385
  - RDTU - T1 Interface Unit
    386
  - REMU - Tie Line Unit
    387
    
    REMU Installation
    387
    
    PEMU Installation
    388
    
    PEMU, REMU Programming
    388
  - RGLU2 - Loop/Ground Start CO Line Interface Unit
    391
    
    RGLU2 Installation
    391
    
    RGLU2 Programming
    391
  - RSIU, RSIS, RMDS - RS-232/Modem Interface Unit
    393
    
    RSIS, RMDS Piggy-Back Installation
    394
    
    RSIU Installation
    394
    
    RSIU, RSIS, RMDS Programming
    397
  - RSSU - PC Interface Unit
    399
    
    RSSU Installation
    399
    
    RSSU Programming
    399
  - RSTU2 - Standard Telephone Interface Unit
    401
    
    R48S -48 Volt Supply Installation (Internal Option)
    401
    
    External Options
    402
    
    RSTU2 Installation
    402
    
    RSTU2 Programming
    403
  - RMCU/RCMS - E911 CAMA Trunk Direct Interface
    404
    
    RCMS Subassemblies Installation
    404
    
    RMCU Installation
    406
    
    RMCU/RCMS Programming
    407
    
    Network Requirements
    408
- Chapter 10 - Universal Slot PCB Wiring Cable Lengths
  
  410
  - Station Wiring Diagrams
    412
  - Digital Station Wiring
    412
  - Female Connector
    414
  - W-Bl Bl-W
    418
    
    Electronic Station Wiring Diagrams
    419
  - Bl-Bk
    424
    
    Attendant Console Wiring Diagrams
    427
    
    Analog Devices Wiring
    429
    
    Power Failure Cut through (DPFT) Wiring Pin-Outs
    431
    
    CO Line Wiring Diagrams
    433
    
    DID and Tie Line Wiring
    439
    
    Option Interface PCB Wiring Diagrams
    443
- Chapter 11 - Station Apparatus Types of Telephones
  
  452
  - Electronic Telephones
    452
  - Standard Telephones
    452
  - Strata Airlink Wireless Handset
    452
    
    Telephone Installation
    453
    
    Dip Switches
    455
    
    Speech Training Mode
    457
    
    Special Button Operation (Button 10)
    458
    
    System Connection
    459
    
    Telephone Speaker Off-Hook Call Announce Upgrade (DVSU)
    459
    
    Telephone Wall Mounting
    461
    
    Digital Telephone Upgrades
    462
    
    Telephone Upgrades
    462
    
    DKT2001 Digital Single Line Telephone
    465
    
    Installation
    466
    
    Programming
    466
    
    Loud Ringing Bell/Headset Upgrade (HHEU)
    468
    
    Carbon Headset/Handset Straps
    470
    
    Beep Strap
    471
    
    Busy Override and Camp-On Ring Tone over Handset/Headset Option
    471
    
    Microphone/Speaker Sensitivity Adjustment (Speakerphones Only)
    471
    
    DKT2000 ADM Installation
    472
    
    External Power Straps
    472
    
    Electronic Telephone Upgrades
    473
    
    Off-Hook Call Announce Upgrade (HVSU2 or HVSU/HVSI)
    473
    
    Loud Ringing Bell/Headset Upgrade (HHEU)
    475
    
    Beep Strap
    476
    
    Carbon Headset/Handset Straps
    476
    
    DDSS Console Connections
    477
    
    Direct Station Selection (DSS) Console/System Connection
    477
    
    Handset Receiver Volume-Up Strap (Version 2 6500-Series Telephones Only)
    477
    
    Microphone/Speaker Threshold (Speakerphones Only)
    477
    
    DDSS Console Configuration
    478
    
    DDSS Programming
    478
    
    HDSS Console
    478
    
    Door Phone (MDFB)
    479
    
    Lock Control Unit and Door Phone
    479
    
    DDCB/HDCB and MDFB Cabling
    480
    
    DDCB/HDCB Wall Mounting
    480
    
    Door Phone/Lock Programming
    481
    
    MDFB Wall Mounting
    481
    
    Cordless Digital Telephones
    482
    
    Dkt2004-Ct
    482
    
    Precautions
    482
    
    Dkt2104-Ct
    483
    
    Cordless Telephone Installation (DKT2004-CT and DKT2104-CT)
    484
    
    Connect and Apply Power to Base Unit
    485
    
    Telephone Cord Connection
    485
    
    Cordless Telephone Connectors
    486
    
    Handset Battery Pack Installation
    486
    
    Removing and Charging Your Battery Pack
    486
    
    Tips on Extending Battery Pack Life
    488
  - Digital Add-On Module Installation
    489
    
    ADM Programming
    490
  - PC Attendant Console
    491
    
    Hardware Installation
    491
    
    PC Attendant Console Programming
    493
    
    PC Attendant Console Software Installation
    494
    
    Backup/Restore Configuration
    504
    
    Windows Control Panel
    505
  - Conventional Attendant Console
    508
    
    Conventional Attendant Console Programming
    508
    
    Installation
    508
- Chapter 12 - Peripheral Installation
  
  509
  - Power Failure Options
    509
    
    Dk14/Dk40I Single-Line Power Failure Emergency Transfer
    509
    
    Dk40I/Dk424 Power Failure Transfer Unit
    509
    
    Reserve Power
    509
    
    Power Failure Emergency Transfer (DPFT) Installation
    510
  - Music-On-Hold (MOH)/ Background Music (BGM) Options
    511
    
    MOH Option
    511
    
    BGM Options
    514
    
    Alternate BGM Source Installation
    517
    
    External BGM Installation
    518
  - Relay Control Options and Door Lock Control
    518
    
    External Page/Door Lock Relay Options (PIOU, PIOUS, or PEPU)
    518
    
    Night Transfer/Night Relay Options with PIOU, PIOUS, or PEPU
    524
  - External Speaker Unit (HESB) Options
    527
    
    Loud Ringing Bell Option
    527
    
    Amplified Speaker Option
    530
    
    Talkback Amplified Speaker Option
    532
    
    HESB Wall Mounting
    534
  - External Page Options
    534
    
    External Page Option Installation
    534
  - Two-CO Line External Amplified Conference
    540
    
    Dk40I Information
    540
    
    DK424 Information
    540
    
    Amplified Talk Path
    541
    
    Amplifier Programming
    541
    
    Amplifier Requirements
    541
  - SMDR Printer/Call Accounting Device Options
    543
    
    SMDR Printout Examples
    545
    
    SMDR Programming
    546
    
    SMDR Printer/Call Accounting Device Installation
    547
  - System Database Printout Using SMDR Port
    549
  - Voice Mail Options
    549
    
    Toshiba Stratagy, Stratagy DK, or VP Voice Messaging Systems
    550
    
    Customer-Supplied Voice Mail Messaging Systems
    551
    
    General Voice Mail (Standard Telephone Port) Programming
    551
    
    Voice Mail Program Checklist
    552
    
    Voice Mail System Installation
    554
  - Pc/Data Communications Interface Units
    554
    
    Common DIU Connections
    555
    
    RPCI-DI Dual Mode
    555
    
    EIA Interface Leads (Signals)
    557
    
    DIP Switch Options
    566
    
    RPCI-DI and PDIU-DI to PC Installation
    568
    
    PDIU-DS to Printer Installation
    569
    
    PDIU-DS to Modem Installation
    570
    
    Modem Setup Recommendations
    572
    
    PDIU-DS Disassembly and Assembly
    572
    
    RPCI-DI/PDIU-DI/PDIU-DS Data Communication Installation Tests
    573
  - DK Alarm Sensor
    581
  - Auto Attendant
    582
    
    Strata DK Built-In Auto Attendant (AA)
    582
    
    Non-Built-In Auto Attendant
    588
  - Multiple PIOU, PIOUS, RSSU Installation
    589
  - Enhanced 911 Service (E911)
    591
    
    E911 Programming
    591
    
    E911 System Installation
    591
- Chapter 13 - ACD Installation Installation
  
  594
  - Multiple Serial Port Installation
    594
  - Wiring
    594
  - ACD Installation Guidelines
    596
  - ACD Line Operation/Programming Considerations
    598
    
    ACD Programming
    598
    
    DID/Tie/Dnis/Ani Incoming Line Calls
    598
    
    Direct Incoming Assignments to ACD Groups
    598
    
    Overflow from an ACD Group Queue
    599
    
    Transfer from Built-In Auto Attendant (AA) to ACD Group
    599
    
    Transfer from External AA to an ACD Group
    599
    
    ACD Group Status
    600
    
    Agent Ring no Answer Call Treatment
    601
    
    ACD SMDR Printout Examples
    602
  - Insight DK
    606
  - Call Center Viewer (CCV)
    606
    
    Application Overview
    606
    
    Host PC Requirements
    607
    
    Strata DK Requirements
    607
    
    Reference Information
    608
  - CCV Configuration
    608
    
    Connectors
    608
    
    Considerations
    608
  - CCV Configuration Instructions
    610
    
    Connecting the DK to a Stand-Alone CCV PC
    610
    
    Connecting CCV and SMIS
    611
    
    Connecting the DK to a Stand-Alone CCV PC, more than 50 Feet Away
    611
    
    Connecting up to Three CCV Pcs
    612
    
    Connecting the CCV to more than Three CCV PC
    613
  - Spectrum Electronic Wall Boards
    615
    
    Multiple Wall Boards
    615
- Chapter 14 - Fault Finding
  
  617
  - Fault Classification
    617
  - Fault Clearing Procedures
    617
  - Parts Return
    618
  - Ksu/Processor PCB Fault Isolation
    619
    
    Fault Isolation Procedure
    619
  - DK424 RPSU280 Power Supply Test
    620
  - Station Cable Continuity Check
    623
    
    Voltmeter Test
    623
    
    Ohmmeter Test
    624
    
    Cable Installation Test
    625
  - Fault Isolation Flowcharts
    626
  - Fault Finding
    627
- Chapter 15 - Computer Telephony Integration
  
  635
  - About Strata DK and TAPI
    635
  - Requirements
    635
  - Stratalink and TAPI Service Provider for Windows
    636
    
    Step 1: Remove Previously Installed DKT TAPI Service Provider Applications
    636
    
    Step 2: Install TSPI And/Or Stratalink Packages
    637
    
    Step 2: Initialize Stratalink and the TAPI Service Provider
    638
  - Using Stratalink for CTI Connections
    640
    
    Stratalink Operation
    640
    
    DDE Commands
    643
    
    Telephone System Events
    644
    
    Telemagic Link
    648
    
    Testing TSPI Link
    648
  - CTI Application Bulletin Contents
    650
- Chapter 16 - ISDN Interfaces
  
  651
  - PRI Overview
    651
  - BRI S/T Overview
    651
  - BRI U Overview
    652
    
    Strata DK ISDN Reference Model
    653
    
    System Capacity of ISDN Circuits
    653
  - RPTU Interface Unit
    655
    
    CSU Requirements
    655
    
    RPTU Overview
    655
    
    Dk40I Slot Assignments
    656
    
    DK424 Slot Assignments
    656
    
    Dk424I Slot Assignments
    657
  - RPTU Installation
    658
    
    Cabling
    661
  - RBSU/RBSS and TBSU Interface Units
    663
    
    Overview
    664
    
    Capacity and Cabinet Slot Information
    665
    
    PS-1 Backup Power Option
    665
    
    TBSU and RBSU/RBSS Installation
    667
    
    Modular Jack Pin Configurations
    672
    
    TBSU and RBSU/RBSS Premise Wiring Guidelines
    672
    
    Connecting TBSU and RBSU to Network Side (TE-Mode)
    675
    
    Connecting TBSU and RBSU/RBSS Station Devices (NT-Mode)
    676
    
    TBSU and RBSU/RBSS Passive Bus Configurations
    678
  - RBUU/RBUS and TBUU Interface Unit
    680
    
    RBUU and TBUU Installation
    680
    
    TBUU and RBUU/RBUS Wiring Guidelines
    683
  - ISDN Testing and Troubleshooting
    686
    
    BRI-U, LT Interface Terminal Loop Back Test
    686
    
    RPTU Loop-Back Test
    688
  - Timing and Synchronization
    689
    
    RPTU Performance Monitoring
    691
  - PRI/BRI Call Monitoring
    693
    
    BRI Call Monitor
    696
  - SMDR Output for ISDN
    698
  - ISDN Disconnect Cause Code
    698
    
    Explanation of the LCD Information
    699
    
    Disconnect Cause Code Tables
    701
  - Glossary
    705
  - Index
    715

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Table of Contents

Table of Contents

Chapter 1 - DK14 Installation

Dk14 Wiring Diagrams

Chapter 2 - Dk40I Configuration Feature Capacities

Chapter 3 - Dk40I Installation

Chapter 4 - DK424 Configuration System Configuration

Chapter 5 - DK424 Installation

Chapter 6 - Dk424I Configuration

Chapter 7 - Dk424I Installation

Chapter 8 - T1

Chapter 9 - Universal Slot Pcbs

Chapter 10 - Universal Slot PCB Wiring Cable Lengths

Chapter 11 - Station Apparatus Types of Telephones

Chapter 12 - Peripheral Installation

Chapter 13 - ACD Installation Installation

Chapter 14 - Fault Finding

Chapter 15 - Computer Telephony Integration

Chapter 16 - ISDN Interfaces

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