Chapter 20. Problem Solving; Using Status Code And Problem Listings; Status Codes And Messages - IBM 3 User Manual

Chapter 20. Problem Solving

Using Status Code and Problem Listings .

Status Codes and Messages.

Problem List Index . .
Forms Problems . .
When the printer displays a status code, you need to know what action to take to
recover from the displayed condition. This chapter lists the status codes and
recovery actions and gives a list of problems, probable causes, and recovery actions
for problems that do not display a status code. As with any problem, if you can
not correct the situation after performing the recovery action, call or service.
Using Status Code and Problem Listings
When a problem with the printer occurs, the printer displays a status code and
message. The message on the display identifies the problem and gives a
recommended action.
Status Code and Message Displays: Find the code listed in numeric order on the
following pages and perform the steps to fix the problem. Only codes on which an
operator can take action are included.
Note: If you get a code that you cannot find in this chapter, record the code and
No Status Code Displays: Scan the "Problem List Index" on page 313 and go to
the page listed beside the problem. Find your problem in the chart, read down the
page to the "Solution," and perform the recommended recovery action. If you still
cannot correct the situation, power off (O) the printer, wait 10 seconds, and power
on (|) the printer. If the problem persists, call for service.
Status Codes and Messages
An end-of-forms condition exists in one of the forms paths.
Recovery:
Front Push and Rear Push:
1. Press Stop.
2. Load forms in the appropriate forms path. See Chapter 17, "Setting Up Forms
3. Press Load/Eject.
4. Press Start.
If the message displays again, tune the sensor. See Sensor Tune in Chapter 11,
"Printer Adjustments".
If the message still displays, call for service.
© Copyright IBM Corp. 2002
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run the job again. If you get the same code, call for service.
001 END OF FORMS
LOAD FORMS
Paths".
Print Quality and Ribbon Problems .
Configuration Problems .
Miscellaneous Problems .
Clearing Forms Jams . .
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