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SPA 303 Series
Cisco SPA 303 Series Manuals
Manuals and User Guides for Cisco SPA 303 Series. We have
18
Cisco SPA 303 Series manuals available for free PDF download: Administration Manual, User Manual, Quick Start Manual, Setup And Troubleshooting Manual, Datasheet, Quick User Manual
Cisco SPA 303 Series Administration Manual (371 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 2.13 MB
Table of Contents
Table of Contents
2
Chapter 1: Getting Started
13
Overview of the Phones
14
Cisco Attendant Console
14
Changing the Cisco SPA500DS Attendant Console Display
14
Network Configurations
16
Cisco SPA9000 Voice System
17
Cisco UC320W
17
Cisco Unified Communications 500 Series for Small Business
17
Other SIP IP PBX Call Control Systems
17
Updating Firmware
18
Upgrading Cisco SPA30X, SPA50X, and SPA51X IP Phones
18
Upgrading Cisco SPA525G and Cisco SPA525G2 IP Phones
19
Upgrading the Cisco WIP310
19
Determining the Firmware Version
19
Determining the IP Address of the Phone
21
Downloading the Firmware
22
Installing the Firmware
22
Using the Web-Based Configuration Utility
23
Allowing Web Access to the IP Phone
24
Saving the Configuration Profile
26
Understanding Administrator and User Views
27
Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series)
27
Accessing Administrative Options
28
Using the Web Administration Tabs
28
Viewing Phone Information
28
Viewing Reboot Reasons
28
Viewing the Reboot History on the Phone Web User Interface
30
Viewing the Reboot History on the IP Phone Screen
30
Viewing the Reboot History in the SPA Status Dump File
30
Using IVR on IP Phones Without Screens
31
Ensuring Voice Quality
34
Supported Codecs
34
Bandwidth Requirements
36
Factors Affecting Voice Quality
37
Voice Quality Report Via SIP Publish
38
Chapter 2: Configuring Lines
40
Configuring a Line Key
41
Configuring Shared-Line Appearance
41
Configuring Call Appearance Per Line
43
Expand Call Appearance Per Line
44
Configuring Call Appearance Mapping Style
44
Configuring Unused Line Keys to Access Services
45
Broadsoft Advanced Call Park and Recall Support
46
Assigning, Picking, and Monitoring a Parked Call
46
Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines
48
Configuring Call Pickup and Busy Lamp Field
48
Configuring Speed Dial
49
Configuring DTMF Wait and Pause Parameters
50
Configuring Audio Indication for Call Pickup Event
52
Configuring Basic or Advanced Call Park Function to a Line Key
53
Chapter 3: Customizing Standard Features
55
Configuring Phone Information and Display Settings
56
Configuring the Phone Name
56
Customizing the Startup Screen
56
Changing the Display Background (Wallpaper)
57
Configuring the Screen Saver
59
Configuring the LCD Contrast
60
Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2)
61
Configuring Linksys Key System Parameters
61
Enabling Call Features
62
Enabling Secure Calls
62
Encryption Methods for a Secure Call
63
Secure Call Indication Tone
63
Enabling Anonymous Call and Caller ID Blocking Services
64
Enabling ACD Service
64
Enabling Call Back Service
64
Enabling Call Park and Call Pickup Services
65
Enabling Call Transfer and Call Forwarding Services
65
Enabling Conferencing
66
Enabling Do Not Disturb
66
Enabling the Missed Call Shortcut
66
Logging Missed Calls
66
Enabling Paging (Intercom)
67
Configuring Paging Groups
67
Enabling Service Announcements
69
Configuring Voice Mail and Message Waiting Settings
69
Configuring Voice Mail
69
Configuring Internal Voice Mail for each Extension (Using a Cisco SPA400)
69
Configuring the Message Waiting Indicator
70
Customizing Phone Softkeys
70
Programmable Softkeys
75
Configuring PSK Fields
75
Configuring Toggling for Psks
77
Configuring Psks to Call XML Scripts
78
Physical Hold Button and PSK Linking
78
Configuring Ring Tones
79
Configuring On-Demand Ring Tones (Cisco SPA525G or Cisco SPA525G2)
82
User-Created MP3 Ring Tones (Cisco SPA525G or Cisco SPA525G2)
82
Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA300 Series and Cisco SPA500 Series Only)
82
Assigning a Ring Tone to an Extension
84
Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2)
85
Configuring Audio Settings
86
Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Series)
87
Enabling Wireless (Cisco SPA525G or Cisco SPA525G2 Only)
88
Configuring User Access Control
88
Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 Only)
88
Enabling Bluetooth from the Web Interface
89
Enabling Bluetooth from the Phone
89
Pairing a Bluetooth Headset
89
Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
91
Initiating Pairing from the Cisco SPA525G2
91
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
92
Enabling SMS Messaging
93
Enabling and Configuring the Phone Web Server
94
Configure the Web Server from the Phone Web Interface
94
Configure the Web Server from the Phone Screen Interface
95
Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones
96
Configuring Broadsoft Settings
100
Series)
100
Configuring Broadsoft Directory
100
Configuring Personal Address Book
101
Synchronization of Do Not Disturb and Call Forward on a Per Line Basis (Applicable to Broadsoft)
102
Configuring Synchronization of DND and CFWD
103
Configuring Synchronization of DND and CFWD by Using the Configuration File
103
Broadsoft ACD Support
103
Configuring Broadsoft ACD Support
104
Configuring XML Services
104
XML Directory Service
105
XML Applications
106
Macro Variables
106
Configuring Music on Hold
110
Configuring Extension Mobility
110
Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2)
111
Configuring the User Name and Account on the Camera
112
Entering Camera Information into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility
112
Viewing the Video
113
Chapter 4: Configuring SIP, SPCP, and NAT
114
SIP and Cisco IP Phones
114
SIP over TCP
116
SIP Proxy Redundancy
116
Configuring Survivable Remote Site Telephony (SRST) Support
116
Dual Registration
117
Alternate Proxy and Dual Registration Disabled
117
Register Upon Failover/Recovery
117
RFC3311 Support
118
Support for SIP NOTIFY XML-Service
118
Configuring SIP
119
Configuring Basic SIP Parameters
119
Configuring SIP Timer Values
123
Configuring Response Status Code Handling
126
Configuring RTP Parameters
126
Configuring SDP Payload Types
128
Configuring SIP Settings for Extensions
131
Configuring a SIP Proxy Server
137
Configuring Subscriber Information Parameters
139
Configuring the IP Phone Communications Protocol
140
Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2
141
Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone
141
Managing NAT Transversal with Cisco IP Phones
141
NAT Mapping with Session Border Controller
142
NAT Mapping with SIP-ALG Router
142
NAT Mapping with a Static IP Address
142
NAT Mapping with STUN
143
Determining Whether the Router Uses Symmetric or Asymmetric NAT
144
Chapter 5: Configuring Security, Quality, and Network Features
146
Setting Security Features
146
Configuring Domain and Internet Settings
146
Configuring Restricted Access Domains
146
Configuring DHCP, Static IP, or Pppoe Connection Type
147
Challenging SIP Initial INVITE and MWI Messages
149
Encrypting Signaling with SIP over TLS
149
Securing Voice Traffic with SRTP
150
Configuring Voice Codecs
150
Setting Optional Network Servers
155
Configuring VLAN Settings
156
Configuring Cisco Discovery Protocol (CDP)
156
Configuring LLDP-MED
157
TLV Information
158
Configuring the VLAN Settings
165
Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2
167
Configuring the VPN on the Security Appliance
168
Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2
168
Chapter 6: Provisioning
171
Redundant Provisioning Servers
172
Retail Provisioning
172
Automatic In-House Preprovisioning
173
Using HTTPS
174
Server Certificates
174
Client Certificates
175
Obtaining a Server Certificate
175
Manually Provisioning a Phone from the Keypad
176
Sample Configuration File
177
Updating Profiles and Firmware
178
Launch a Firmware Update by Using a Browser Command
185
Launch a Profile Update by Using a Browser Command
185
Rebooting a Phone by Using a Browser Command
186
Configuring a Custom Certificate Authority
186
General Purpose Parameters
187
Using
188
Advertisement
Cisco SPA 303 Series Administration Manual (325 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 2.48 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
14
Overview of the Phones
14
Cisco SPA500S Attendant Console
16
Network Configurations
16
Cisco SPA 9000 Voice System
17
Cisco Unified Communications 500 Series for Small Business
18
Other SIP IP PBX Call Control Systems
19
Prerequisites
19
Upgrading Firmware
20
Determining the Current Firmware Version
20
Determining Your IP Address
22
Downloading the Firmware
23
Installing the Firmware
23
Using the Web-Based Configuration Utility
24
Understanding Administrator and User Views
26
Accessing Administrative Options
27
Understanding Basic and Advanced Views
27
Using the Web Administration Tabs
27
Roadmap to Configuration Utility Features
27
Viewing Phone Information
31
Using IVR on the Cisco SPA301 and Cisco SPA501G IP Phone
31
Chapter 2: Configuring Lines and Extensions
35
Configuring Lines
35
Shared Line Appearances
35
Configuring a Line
36
Configuring Shared Line Appearance
37
Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone
38
Configuring Call Pickup and Busy Lamp Field
38
Configuring Speed Dial
40
Configuring Unused Line Keys for Call Park on the Cisco SPA525G/525G2 (Metaswitch)
41
Configuring Unused Line Keys to Access Services
42
Configuring Line Key LED Patterns on the Cisco SPA300 Series or Cisco SPA500 Series IP Phone
43
Configuring Extensions
45
Chapter 3: Customizing Cisco SPA and Wireless IP Phones
47
Configuring Phone Information and Display Settings
48
Configuring the Phone Name
48
Configuring Voice Mail
48
Configuring Internal Voice Mail for each Extension (When Using Cisco SPA 400 for Voice Mail)
49
Customizing the Startup Screen
49
Changing the Display Background (Cisco SPA300 Series and Cisco SPA500 Series)
51
Configuring the Screen Saver
53
Configuring the LCD Contrast
54
Configuring Back Light Settings (Cisco SPA525G/525G2)
55
Configuring Linksys Key System Parameters
56
Enabling Call Features
56
Enabling Anonymous Call and Caller ID Blocking Services
57
Enabling Automatic Call Distribution (ACD) Service
57
Enabling Call Back Service
58
Enabling Call Park and Call Pickup Services
58
Enabling Call Transfer and Call Forwarding Services
59
Enabling Conferencing
59
Enabling Do Not Disturb
60
Enabling the Missed Call Shortcut
60
Logging Missed Calls (Cisco SPA300 Series and Cisco SPA500 Series)
61
Enabling Paging (Intercom)
61
Single Page
61
Group Paging
61
Configuring a Phone to Automatically Accept Pages
62
Configuring Paging Groups
62
Enabling Secure Call
64
Enabling Service Announcements
64
Customizing Phone Softkeys
64
Programmable Softkeys
69
Configuration Example
70
Configuring the Message Waiting Indicator
71
Configuring Ring Tones
72
Configuring On-Demand Ring Tones (Cisco SPA525G/525G2)
73
User-Created MP3 Ring Tones (Cisco SPA525G/525G2)
74
Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA30X and Cisco SPA50XG Only)
74
Assigning a Ring Tone to an Extension
75
Configuring RSS Newsfeeds on the Cisco SPA525G/525G2 IP Phone
76
Configuring Audio Settings
77
Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Series)
78
Enabling Wireless (Cisco SPA525G/525G2 Only)
79
Configuring Bluetooth (Cisco SPA525G/525G2 Only)
79
Enabling Bluetooth (Cisco SPA525G/525G2)
79
Using a Bluetooth Headset (Cisco SPA525G/525G2)
80
Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
82
Initiating Pairing from the Cisco SPA525G2
82
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
83
Enabling SMS Messaging
84
Enabling the Web Server
86
Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones
87
Configuring Broadsoft Settings (Cisco SPA300 Series and Cisco SPA500 Series)
91
Configuring Broadsoft Directory
91
Configuring Synchronization of Do Not Disturb and Call Forward
92
Configuring XML Services
93
Configuring Music on Hold
95
Configuring Extension Mobility
96
Configuring Video Surveillance on the Cisco SPA525G/525G2
97
Configuring the User Name and Account on the Camera
98
Entering Camera Information into the Cisco SPA525G/525G2 Configuration Utility
98
Viewing the Video
99
Chapter 4: Configuring SIP, SPCP, and NAT
100
Session Initiation Protocol and Cisco IP Phones
100
SIP over TCP
101
SIP Proxy Redundancy
102
Configuring Survivable Remote Site Telephony (SRST) Support
102
RFC3311 Support
103
Support for SIP NOTIFY XML-Service
103
Configuring SIP
103
Configuring SIP Parameters
103
Configuring SIP Timer Values
107
Configuring Response Status Code Handling
110
Configuring RTP Parameters
110
Configuring SDP Payload Types
112
Configuring SIP Settings for Extensions
115
Configuring a SIP Proxy Server
120
Configuring Subscriber Information Parameters
123
Configuring SPCP on the Cisco SPA525G/525G2
124
Configuring SPCP on the Cisco SPA300 Series and Cisco SPA50XG
125
Network Address Translation (NAT) and Cisco IP Phones
125
NAT Mapping with Session Border Controller
126
NAT Mapping with SIP-ALG Router
126
Configuring NAT Mapping with a Static IP Address
126
Configuring NAT Mapping with STUN
127
Determining Whether the Router Uses Symmetric or Asymmetric NAT
128
Chapter 5: Configuring Security, Quality, and Network Features
130
Setting Security Features
130
SIP Initial INVITE and MWI Challenge
131
SIP over TLS
131
SRTP and Securing Calls
132
Secure Call Indication Tone
133
Ensuring Voice Quality
134
Supported Codecs
134
Bandwidth Requirements
135
Factors Affecting Voice Quality
136
Configuring Voice Codecs
138
Configuring Domain and Internet Settings
142
Configuring Restricted Access Domains
142
Configuring DHCP, Static IP, and Pppoe Information
142
Setting a Static IP Address
143
Configuring Pppoe Settings (Cisco SPA525G/525G2 Only)
144
Setting Optional Network Parameters
145
Configuring VLAN Settings for IP Phones
147
Configuring Cisco Discovery Protocol (CDP)
147
Configuring Link Layer Discovery Protocol for Media Endpoint Devices (LLDP-MED)
148
TLV Information
149
Configuring the VLAN Settings
156
Configuring SSL VPN on the Cisco SPA525G/525G2
157
Configuring the VPN on the Security Appliance
158
Configuring the VPN on the Cisco SPA525G/525G2
159
Chapter 6: Provisioning Basics
162
Provisioning Capabilities
163
Provisioning Configuration from Phone Keypad
163
IP Phone Configuration Profiles
165
Obtaining the SPC Tool
166
General Purpose Parameters
167
Sample Configuration File
167
Upgrading, Resyncing, and Rebooting Phones
168
Firmware Upgrade Parameters
169
Resyncing a Phone
170
Rebooting a Phone
171
Redundant Provisioning Servers
171
Retail Provisioning
171
Automatic In-House Preprovisioning
172
Configuration Access Control
173
Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series)
173
Using HTTPS
174
Server Certificates
175
Client Certificates
175
Obtaining a Server Certificate
175
Cisco SPA 303 Series Administration Manual (325 pages)
Cisco Small Business
Brand:
Cisco
| Category:
IP Phone
| Size: 2.08 MB
Table of Contents
Table of Contents
2
Chapter 1: Getting Started
12
Overview of the Phones
13
Cisco Attendant Console
13
Network Configurations
14
Cisco SPA9000 Voice System
15
Cisco Unified Communications 500 Series for Small Business
15
Other SIP IP PBX Call Control Systems
15
Updating Firmware
16
Determining the Firmware Version
17
Determining the IP Address of the Phone
18
Downloading the Firmware
19
Installing the Firmware
19
Using the Web-Based Configuration Utility
20
Allowing Web Access to the IP Phone
21
Saving the Configuration Profile
23
Understanding Administrator and User Views
23
Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series)
24
Accessing Administrative Options
24
Using the Web Administration Tabs
24
Viewing Phone Information
25
Viewing Reboot Reasons
25
Viewing the Reboot History on the Phone Web User Interface
27
Viewing the Reboot History on the IP Phone Screen
27
Viewing the Reboot History in the SPA Status Dump File
27
Using IVR on IP Phones Without Screens
27
Ensuring Voice Quality
31
Supported Codecs
31
Bandwidth Requirements
32
Factors Affecting Voice Quality
33
SIP Publish Signaling Improvements
35
Chapter 2: Configuring Lines
37
Configuring a Line Key
38
Configuring Shared-Line Appearance
38
Configuring Call Appearance Per Line
41
Expand Call Appearance Per Line
42
Configuring Unused Line Keys to Access Services
42
Configuring Call Park on the Cisco SPA525G or Cisco SPA525G2 (Metaswitch)
43
Assigning Busy Lamp Field, Call Pickup, or Speed Dial Functions to Unused Lines
44
Configuring Call Pickup and Busy Lamp Field
45
Configuring Speed Dial
46
Configuring Audio Indication for Call Pickup Event
47
Chapter 3: Customizing Standard Features
48
Configuring Phone Information and Display Settings
49
Configuring the Phone Name
49
Configuring Voice Mail
49
Configuring Internal Voice Mail for each Extension (Using a Cisco SPA400)
49
Customizing the Startup Screen
50
Changing the Display Background
51
Configuring the Screen Saver
52
Configuring the LCD Contrast
54
Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2)
54
Configuring Linksys Key System Parameters
55
Enabling Call Features
56
Enabling Anonymous Call and Caller ID Blocking Services
56
Enabling ACD Service
56
Enabling Call Back Service
56
Enabling Call Park and Call Pickup Services
57
Enabling Call Transfer and Call Forwarding Services
57
Enabling Conferencing
58
Enabling Do Not Disturb
58
Enabling the Missed Call Shortcut
58
Logging Missed Calls
58
Enabling Paging (Intercom)
59
Configuring Paging Groups
59
Enabling Service Announcements
61
Customizing Phone Softkeys
61
Programmable Softkeys
66
Configuring the Message Waiting Indicator
68
Configuring Ring Tones
69
Configuring On-Demand Ring Tones (Cisco SPA525G or Cisco SPA525G2)
70
User-Created MP3 Ring Tones (Cisco SPA525G or Cisco SPA525G2)
71
Creating and Uploading Ring Tones Using the Ring Tone Utility
71
Series and Cisco SPA500 Series Only)
71
Assigning a Ring Tone to an Extension
73
Configuring RSS Newsfeeds (Cisco SPA525G or Cisco SPA525G2)
74
Configuring Audio Settings
75
Configuring Audio Input Gain (Cisco SPA300 Series and Cisco SPA500 Series)
76
Enabling Wireless (Cisco SPA525G or Cisco SPA525G2 Only)
76
Configuring Bluetooth (Cisco SPA525G or Cisco SPA525G2 Only)
77
Enabling Bluetooth from the Web Interface
77
Enabling Bluetooth from the Phone
77
Pairing a Bluetooth Headset
78
Pairing Your Cisco SPA525G2 with a Bluetooth-Enabled Mobile Phone
79
Initiating Pairing from the Cisco SPA525G2
80
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
81
Enabling SMS Messaging
82
Enabling and Configuring the Phone Web Server
83
Configure the Web Server from the Phone Web Interface
83
Configure the Web Server from the Phone Screen Interface
84
Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones
84
Configuring Broadsoft Settings
89
Series)
89
Configuring Broadsoft Directory
89
Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line Basis (Applicable to Broadsoft)
90
Configuring Synchronization of DND and CEWD
90
Configuring Synchronization of DND and CEWD by Using the Configuration File
91
Configuring Broadsoft ACD Support
91
Configuring Broadsoft ACD Support
92
Configuring XML Services
92
Configuring Music on Hold
95
Configuring Extension Mobility
95
Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2)
96
Configuring the User Name and Account on the Camera
97
Entering Camera Information into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility
97
Viewing the Video
98
Chapter 4: Configuring SIP, SPCP, and NAT
99
SIP and Cisco IP Phones
99
SIP over TCP
101
SIP Proxy Redundancy
101
Configuring Survivable Remote Site Telephony (SRST) Support
101
RFC3311 Support
102
Support for SIP NOTIFY XML-Service
102
Configuring SIP
103
Configuring Basic SIP Parameters
103
Configuring SIP Timer Values
107
Configuring Response Status Code Handling
110
Configuring RTP Parameters
110
Configuring SDP Payload Types
112
Configuring SIP Settings for Extensions
115
Configuring a SIP Proxy Server
121
Configuring Subscriber Information Parameters
123
Configuring the IP Phone Communications Protocol
124
Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2
125
Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone
125
Managing NAT Transversal with Cisco IP Phones
125
NAT Mapping with Session Border Controller
126
NAT Mapping with SIP-ALG Router
126
NAT Mapping with a Static IP Address
126
NAT Mapping with STUN
127
Determining Whether the Router Uses Symmetric or Asymmetric NAT
128
Chapter 5: Configuring Security, Quality, and Network Features
130
Setting Security Features
131
Challenging SIP Initial INVITE and MWI Messages
131
Encrypting Signaling with SIP over TLS
131
Securing Voice Traffic with SRTP
132
Authorizing Secure Calls with a Mini-Certification
132
Secure Call Indication Tone
133
Configuring Voice Codecs
133
Configuring Domain and Internet Settings
137
Configuring Restricted Access Domains
137
Configuring DHCP, Static IP, or Pppoe Connection Type
137
Configuring Power Settings
139
Setting Optional Network Servers
139
Configuring VLAN Settings
141
Configuring Cisco Discovery Protocol (CDP)
141
Configuring LLDP-MED
141
TLV Information
143
Configuring the VLAN Settings
149
Configuring SSL VPN on the Cisco SPA525G or Cisco SPA525G2
151
Configuring the VPN on the Security Appliance
152
Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2
152
Chapter 6: Provisioning
155
Redundant Provisioning Servers
156
Retail Provisioning
156
Automatic In-House Preprovisioning
157
Using HTTPS
158
Server Certificates
158
Client Certificates
159
Obtaining a Server Certificate
159
Manually Provisioning a Phone from the Keypad
160
Sample Configuration File
161
Updating Profiles and Firmware
162
Launch a Firmware Update by Using a Browser Command
167
Launch a Profile Update by Using a Browser Command
168
Rebooting a Phone by Using a Browser Command
168
Configuring a Custom Certificate Authority
169
General Purpose Parameters
169
Using
170
Advertisement
Cisco SPA 303 Series Administration Manual (311 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 4.7 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
14
Overview of the Phones
14
Cisco SPA 500S Attendant Console
16
Network Configurations
16
Cisco SPA 9000 Voice System
17
Cisco Unified Communications 500 Series for Small Business
18
Other SIP IP PBX Call Control Systems
19
Prerequisites
19
Upgrading Firmware
20
Determining the Current Firmware Version
20
Determining Your IP Address
22
Downloading the Firmware
23
Installing the Firmware
23
Using the Web-Based Configuration Utility
24
Understanding Administrator and User Views
26
Accessing Administrative Options
27
Understanding Basic and Advanced Views
27
Using the Web Administration Tabs
27
Roadmap to Configuration Utility Features
28
Viewing Phone Information
31
Using IVR on the Cisco SPA 301 and Cisco SPA 501G IP Phone
31
Chapter 2: Configuring Lines and Extensions
35
Configuring Lines
35
Shared Line Appearances
35
Configuring a Line
36
Configuring Shared Line Appearance
37
Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to Unused Lines on a Cisco SPA 500 Series IP Phone
38
Configuring Call Pickup and Busy Lamp Field
38
Configuring Speed Dial
39
Configuring Unused Line Keys for Call Park on the Cisco SPA 525G/525G2 (Metaswitch)
40
Configuring Unused Line Keys to Access Services
41
Or Cisco SPA 500 Series IP Phone
43
Configuring Line Key LED Patterns on the Cisco SPA 300 Series or Cisco SPA 500 Series IP Phone
43
Configuring Extensions
45
Chapter 3: Customizing Cisco SPA and Wireless IP Phones
47
Configuring Phone Information and Display Settings
48
Configuring the Phone Name
48
Configuring Voice Mail
48
Configuring Internal Voice Mail for each Extension (When Using Cisco SPA 400 for Voice Mail)
49
Customizing the Startup Screen
49
Changing the Display Background (Cisco SPA 300 Series and Cisco SPA 500 Series)
51
Configuring the Screen Saver
52
Configuring the LCD Contrast
54
Configuring Back Light Settings (Cisco SPA 525G/525G2)
55
Configuring Linksys Key System Parameters
55
Enabling Call Features
56
Enabling Anonymous Call and Caller ID Blocking Services
56
Enabling Automatic Call Distribution (ACD) Service
57
Enabling Call Back Service
57
Enabling Call Park and Call Pickup Services
58
Enabling Call Transfer and Call Forwarding Services
58
Enabling Conferencing
59
Enabling Do Not Disturb
59
Enabling the Missed Call Shortcut
60
Logging Missed Calls (Cisco SPA 300 Series and Cisco SPA 500 Series)
60
Enabling Paging (Intercom)
61
Single Page
61
Group Paging
61
Configuring a Phone to Automatically Accept Pages
61
Configuring Paging Groups
62
Enabling Secure Call
63
Enabling Service Announcements
63
Customizing Phone Softkeys
64
Programmable Softkeys
68
Configuration Example
69
Configuring the Message Waiting Indicator
70
Configuring Ring Tones
71
Configuring On-Demand Ring Tones (Cisco SPA 525G/525G2)
72
User-Created MP3 Ring Tones (Cisco SPA 525G/525G2)
73
Creating and Uploading Ring Tones Using the Ring Tone Utility (Cisco SPA 30X and Cisco SPA 50XG Only)
73
Assigning a Ring Tone to an Extension
75
Configuring RSS Newsfeeds on the Cisco SPA 525G/525G2 IP Phone
75
Configuring Audio Settings
76
Configuring Audio Input Gain (Cisco SPA 300 Series and Cisco SPA 500 Series)
77
Enabling Wireless (Cisco SPA 525G/525G2 Only)
78
Configuring Bluetooth (Cisco SPA 525G/525G2 Only)
78
Enabling Bluetooth (Cisco SPA 525G/525G2)
78
Using a Bluetooth Headset (Cisco SPA 525G/525G2)
79
Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone
81
Initiating Pairing from the Cisco SPA 525G2
81
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
82
Enabling SMS Messaging
83
Enabling the Web Server
84
Configuring Lightweight Directory Access Protocol (LDAP) for the Cisco SPA 300 Series and Cisco SPA 500 Series IP Phones
86
Configuring Broadsoft Settings (Cisco SPA 300 Series and Cisco SPA 500 Series)
90
Configuring Broadsoft Directory
90
Configuring Synchronization of Do Not Disturb and Call Forward
91
Configuring XML Services
92
Configuring Music on Hold
94
Configuring Extension Mobility
95
Configuring Video Surveillance on the Cisco SPA 525G/525G2
96
Configuring the User Name and Account on the Camera
97
Configuration Utility
97
Viewing the Video
98
Chapter 4: Configuring SIP, SPCP, and NAT
99
Session Initiation Protocol and Cisco IP Phones
99
SIP over TCP
100
SIP Proxy Redundancy
101
Configuring Survivable Remote Site Telephony (SRST) Support
101
RFC3311 Support
102
Support for SIP NOTIFY XML-Service
102
Configuring SIP
102
Configuring SIP Parameters
102
Configuring SIP Timer Values
106
Configuring Response Status Code Handling
109
Configuring RTP Parameters
109
Configuring SDP Payload Types
111
Configuring SIP Settings for Extensions
114
Configuring a SIP Proxy Server
118
Configuring Subscriber Information Parameters
121
Configuring SPCP on the Cisco SPA 525G/525G2
122
Configuring SPCP on the Cisco SPA 300 Series and Cisco SPA 50XG
123
Network Address Translation (NAT) and Cisco IP Phones
123
NAT Mapping with Session Border Controller
124
NAT Mapping with SIP-ALG Router
124
Configuring NAT Mapping with a Static IP Address
124
Configuring NAT Mapping with STUN
125
Determining Whether the Router Uses Symmetric or Asymmetric NAT
126
Chapter 5: Configuring Security, Quality, and Network Features
128
Setting Security Features
128
SIP Initial INVITE and MWI Challenge
129
SIP over TLS
129
SRTP and Securing Calls
130
Secure Call Indication Tone
131
Ensuring Voice Quality
132
Supported Codecs
132
Bandwidth Requirements
133
Factors Affecting Voice Quality
134
Configuring Voice Codecs
137
Configuring Domain and Internet Settings
140
Configuring Restricted Access Domains
140
Configuring DHCP, Static IP, and Pppoe Information
141
Setting a Static IP Address
142
Configuring Pppoe Settings (Cisco SPA 525G/525G2 Only)
143
Setting Optional Network Parameters
143
Configuring VLAN Settings
145
Using the IP Phones in a VLAN
145
Configuring SSL VPN on the Cisco SPA 525G/525G2
147
Configuring the VPN on the Security Appliance
148
Configuring the VPN on the Cisco SPA 525G/525G2
148
Chapter 6: Provisioning Basics
151
Provisioning Capabilities
152
Provisioning Configuration from Phone Keypad
152
IP Phone Configuration Profiles
154
Obtaining the SPC Tool
155
General Purpose Parameters
156
Sample Configuration File
156
Upgrading, Resyncing, and Rebooting Phones
157
Firmware Upgrade Parameters
158
Resyncing a Phone
159
Rebooting a Phone
160
Redundant Provisioning Servers
160
Retail Provisioning
160
Automatic In-House Preprovisioning
161
Configuration Access Control
162
Using HTTPS
162
Server Certificates
163
Client Certificates
163
Obtaining a Server Certificate
164
Cisco SPA 303 Series User Manual (95 pages)
SPA300 Series and SPA500 Series IP Phones with Cisco Unified Communications
Brand:
Cisco
| Category:
IP Phone
| Size: 2.74 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
6
Overview of the Cisco Small Business IP Phones
7
Phone Features
8
Model Comparison
8
Phone Components of Cisco SPA301
9
Phone Components of Cisco SPA303 and Cisco SPA500 Series Models
11
Cisco SPA500S Attendant Console
14
Connecting Wired and Wireless Headsets (Optional)
15
Using Softkeys to Handle Calls
17
Using Your Line Buttons
20
Extensions
20
Shared Lines
20
Status Indicators
21
Using the Feature Buttons
21
Entering and Editing Characters
23
Using the Setup Menu
25
Voice Mail
25
Chapter 2: Using Basic Phone Functions
26
Choosing an Audio Device
27
Adjusting Volume and Muting
29
Placing, Answering, and Managing Calls
30
Placing a Call
31
Answering, Diverting, and Ending Calls
33
Managing Multiple Calls
34
Using a Hot Phone
35
Using a Paired Phone
36
Using the Intercom and Paging Features
37
Transferring Calls
39
Viewing and Returning Missed Calls
41
Forwarding All Calls
43
Setting Do Not Disturb
44
Enabling or Disabling Call Waiting
45
Picking up a Call for Another Extension
46
Parking a Call
47
Creating a Three-Way Conference Call
49
Using the Phone Directories
50
Using Your Contact List (Personal Address Book)
51
Using the Corporate Directories
54
Using the Call History Lists
54
Setting or Changing a Phone Password
56
Using the Voicemail System
58
Setting up Your Voicemail Box
58
Accessing Voicemail
59
Voicemail Options
60
Chapter 3: Using Advanced Phone Features
63
Configuring Privacy Features
64
Enabling and Using Dial Assistance
66
Creating and Using Personal Speed Dials
67
Adjusting Your Display Screen
69
Configuring the Phone Screen Saver
71
Customizing the Ring Tones for Your Extensions
75
Using Star Codes on Cisco IP Phones
76
Using the Interactive Voice Response Menu on Cisco SPA301 and Cisco SPA501G
79
Connecting a Cisco SPA525 Model Phone to the Wireless Voice Network
80
Using the Cisco SPA 525G2 with Your Bluetooth-Enabled Mobile Phone
81
Enabling Bluetooth
82
Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone
82
Initiating Pairing from the Cisco SPA 525G2
83
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
84
Importing Your Mobile Phone Address Book into the Cisco SPA 525G2
85
Making a Mobile Phone Call Using Your Cisco SPA 525G2
86
Receiving Mobile Phone Calls Using the Cisco SPA 525G2
87
Switching Audio from Your Cisco SPA 525G2 to Your Mobile Phone
87
Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA 525G2
87
Charging Your Mobile Phone Using Your Cisco SPA 525G2
88
Changing the System Time Settings
89
Cisco SPA 303 Series User Manual (84 pages)
SPA300 Series, SPA500 Series;
Brand:
Cisco
| Category:
IP Phone
| Size: 1.33 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
6
Overview of the Cisco Small Business IP Phones
7
Phone Features
8
Model Comparison
8
Phone Components of Cisco SPA301
9
Phone Components of Cisco SPA303 and Cisco SPA500 Series Models
11
Cisco SPA500S Attendant Console
14
Connecting Wired and Wireless Headsets (Optional)
15
Using Softkeys to Handle Calls
17
Using Your Line Buttons
20
Extensions
20
Shared Lines
20
Status Indicators
21
Using the Feature Buttons
21
Entering and Editing Characters
23
Chapter 2: Using Basic Phone Functions
26
Choosing an Audio Device
27
Adjusting Volume and Muting
29
Placing, Answering, and Managing Calls
30
Placing a Call
30
Answering, Diverting, and Ending Calls
32
Managing Multiple Calls
33
Using the Intercom and Paging Features
35
Transferring Calls
37
Viewing and Returning Missed Calls
39
Forwarding All Calls
41
Setting Do Not Disturb
42
Enabling or Disabling Call Waiting
43
Picking up a Call for Another Extension
44
Parking a Call
45
Creating a Three-Way Conference Call
47
Using the Phone Directories
48
Using Your Contact List (Personal Address Book)
49
Using the Corporate Directories
52
Using the Call History Lists
52
Setting or Changing a Phone Password
54
Accessing Voice Mail
56
Chapter 3: Using Advanced Phone Features
57
Configuring Privacy Features
58
Enabling and Using Dial Assistance
60
Creating and Using Personal Speed Dials
61
Adjusting Your Display Screen
63
Configuring the Phone Screen Saver
65
Customizing the Ring Tones for Your Extensions
69
Using Star Codes
70
Using the Interactive Voice Response Menu on Cisco SPA501G
73
Connecting a Cisco SPA525 Model Phone to the Wireless Voice Network
75
Using the Cisco SPA 525G2 with Your Bluetooth-Enabled Mobile Phone
76
Enabling Bluetooth
76
Pairing Your Cisco SPA 525G2 with a Bluetooth-Enabled Mobile Phone
77
Initiating Pairing from the Cisco SPA 525G2
77
Initiating Pairing from Your Bluetooth-Enabled Mobile Phone
78
Importing Your Mobile Phone Address Book into the Cisco SPA 525G2
80
Making a Mobile Phone Call Using Your Cisco SPA 525G2
80
Receiving Mobile Phone Calls Using the Cisco SPA 525G2
81
Switching Audio from Your Cisco SPA 525G2 to Your Mobile Phone
82
Viewing Mobile Phone Battery and Signal Information on Your Cisco SPA 525G2
82
Charging Your Mobile Phone Using Your Cisco SPA 525G2
83
Where to Go from here
84
Cisco SPA 303 Series User Manual (53 pages)
Unified Communications Manager Express for IP Phone
Brand:
Cisco
| Category:
IP Phone
| Size: 2.7 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
6
About this Document
6
Overview of the Cisco Small Business IP Phones
8
Caring for Your Phone
9
Getting to Know the Cisco SPA 301
9
Getting to Know the Cisco SPA 303
11
Softkey Buttons
13
Using Keypad Shortcuts
14
Chapter 2: Installing Your Phone
15
Before You Begin
15
Installing Your Cisco SPA 301 IP Phone
16
Connecting the Handset
16
Connecting the Power
16
Connecting Your Cisco SPA 301 to the Network
17
Installing Your Cisco SPA 303 IP Phone
18
Connecting the Handset
18
Connecting the Power
19
Connecting Your Cisco SPA 303 to the Network
19
(Optional) Installing the Cisco SPA 303 Stand
20
(Optional) Connecting a PC to Your Cisco SPA 303
20
(Optional) Connecting Wired and Wireless Headsets
20
(Optional) Mounting Your Cisco SPA 30X Phone to the Wall
21
Reversing the Handset Retention Tab
27
Verifying Phone Startup
28
Upgrading Your Phone's Firmware
29
Chapter 3: Using Basic Phone Functions
30
Using Phone Hardware and Accessories (Cisco SPA 303)
31
Using the Speakerphone
31
Using the Headset with Your IP Phone
31
Switching between the Handset/Headset/Speakerphone During a Call
31
Adjusting Call Volume and Muting
31
Adjusting Call Volume
31
Adjusting the Ringer Volume
32
Using Mute (Cisco SPA 303)
32
Placing or Answering a Call
32
Using Hold and Resume
33
Using Mute (Cisco SPA 303)
34
Ignoring an Incoming Call When You Are on a Call
34
Ending a Call
34
Transferring Calls (Cisco SPA 303)
34
Performing an Attended Transfer
35
Redialing a Number
35
Viewing and Returning Missed Calls (Cisco SPA 303)
36
Forwarding All Calls to Another Number (Cisco SPA 303)
36
Forwarding All Calls
36
Setting Do Not Disturb (Cisco SPA 303)
37
Picking up a Call from Another Extension (Cisco SPA 303)
37
Using Call Back
38
Placing a Three-Way Conference Call
38
Using Call Back" Section
38
Using the Local Directory (Cisco SPA 303)
39
Using the Call History Lists (Cisco SPA 303)
40
Deleting All Numbers from the Missed Calls, Received Calls, or Placed Calls List
40
Accessing Voicemail
41
Cisco SPA 303 Series User Manual (51 pages)
IP Phone for 8x8 Virtual Office
Brand:
Cisco
| Category:
IP Phone
| Size: 2.28 MB
Table of Contents
Table of Contents
3
Chapter 1: Getting Started
6
About this Document
6
Overview of the Cisco Small Business IP Phones
8
Caring for Your Phone
8
Getting to Know the Cisco SPA 303
9
Softkey Buttons
11
Using Keypad Shortcuts
13
Chapter 2: Installing Your Phone
14
Before You Begin
14
Installing Your Cisco SPA 303 IP Phone
15
Connecting the Handset
15
Connecting the Power
16
Connecting Your Cisco SPA 303 to the Network
16
(Optional) Installing the Cisco SPA 303 Stand
17
(Optional) Connecting a PC to Your Cisco SPA 303
17
(Optional) Connecting Wired and Wireless Headsets
17
(Optional) Mounting Your Cisco SPA 303 Phone to the Wall
18
Reversing the Handset Retention Tab
24
Verifying Phone Startup
25
Upgrading Your Phone's Firmware
26
3 Using Basic Phone Functions
27
Chapter 3: Using Basic Phone Functions
27
Using Phone Hardware and Accessories
28
Using the Speakerphone
28
Using the Headset with Your IP Phone
28
Switching between the Handset/Headset/Speakerphone During a Call
28
Adjusting Call Volume and Muting
29
Adjusting Call Volume
29
Adjusting the Ringer Volume
29
Using Mute (Cisco SPA 303)
29
Placing or Answering a Call
30
Using Hold and Resume
30
Using Mute (Cisco SPA 303)
31
Ending a Call
31
Transferring Calls
32
Performing an Attended Transfer
32
Performing an Unattended (Blind) Transfer
32
Performing an Transfer to Voicemail
33
Redialing a Number
33
Viewing and Returning Missed Calls
33
Using the Intercom
34
Forwarding Calls - Online Setup
34
Forwarding Calls - Phone-Based Setup
35
Forwarding All Calls
35
Setting Do Not Disturb
35
Placing a Three-Way Conference Call
36
Using Conference Bridges
37
Conference Menu Options
37
Using the Phone Directories
39
Using Your Personal Directory
39
Using the Corporate Directory
40
Using the Call History Lists
41
Deleting All Numbers from the Missed Calls, Received Calls, or Placed Calls List
41
Accessing Voicemail
42
Recording Calls (Virtual Office Pro Users Only)
42
Chapter 4: Using Advanced Phone Features
43
Creating Speed Dials
44
Creating Speed Dials on Unused Line Buttons
44
Creating Numerical Speed Dials
44
Using Speed Dials
45
Customizing Your LCD Screen
45
Changing the LCD Screen Contrast
45
Configuring the Phone Screen Saver
45
Turning on the Screen Saver Immediately
46
Updating Your Ring Tone
47
Advanced Procedures for Technical Support
47
Viewing Status Information and Statistics
47
Rebooting, Restarting, and Resetting a Phone
48
Where to Go from here
50
Cisco SPA 303 Series Quick Start Manual (18 pages)
Brand:
Cisco
| Category:
Cordless Telephone
| Size: 1.75 MB
Table of Contents
Quick Start Guide
1
Guided Setup
4
Connect Cables
4
Commonly Used Features
10
Placing Outgoing Calls
10
Answering an Incoming Call
10
Ignoring an Incoming Call
11
Transferring Calls
12
Volume Adjustment
13
Call Waiting
13
Forwarding All Calls
14
Cisco SPA 303 Series User Manual (12 pages)
Cisco Small Business SPA300 / SPA500 Series
Brand:
Cisco
| Category:
IP Phone
| Size: 0.29 MB
Table of Contents
Using Softkeys to Handle Calls
4
Using the Setup Menu
6
Placing a Call
7
Answering, Diverting, and Ending Calls
8
Managing Multiple Calls
9
Transferring Calls
9
Forwarding All Calls
10
Setting Do Not Disturb
10
Cisco SPA 303 Series Setup And Troubleshooting Manual (11 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 2.02 MB
Table of Contents
Getting Familiar with Your Phone
2
Setting up Your Phone
2
Using Your Phone
4
Transferring Calls
5
Blocking Calls
6
Troubleshooting
7
Cisco SPA 303 Series Datasheet (7 pages)
3-Line IP Phone
Brand:
Cisco
| Category:
IP Phone
| Size: 0.2 MB
Table of Contents
Specifications
4
Service and Support
6
Warranty
6
For more Information
6
Cisco SPA 303 Series Quick Start Manual (6 pages)
SPA 300 Series IP Phone
Brand:
Cisco
| Category:
IP Phone
| Size: 2.04 MB
Table of Contents
Before You Begin
2
Using Your IP Phone
6
Putting a Call on Hold
6
Ending a Call
6
Cisco SPA 303 Series Quick Start Manual (5 pages)
Small Business IP phone
Brand:
Cisco
| Category:
IP Phone
| Size: 0.36 MB
Cisco SPA 303 Series User Manual (6 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.32 MB
Cisco SPA 303 Series Quick Start Manual (2 pages)
SPA 300 Series IP Phone
Brand:
Cisco
| Category:
IP Phone
| Size: 1.6 MB
Cisco SPA 303 Series Quick User Manual (2 pages)
3 line appearance phone
Brand:
Cisco
| Category:
Telephone
| Size: 0.99 MB
Cisco SPA 303 Series Quick Start Manual (2 pages)
Brand:
Cisco
| Category:
IP Phone
| Size: 0.55 MB
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