Cisco SPA 303 Series Manuals

Manuals and User Guides for Cisco SPA 303 Series. We have 17 Cisco SPA 303 Series manuals available for free PDF download: Administration Manual, User Manual, Quick Start Manual, Setup And Troubleshooting Manual, Datasheet, Quick User Manual

Cisco SPA 303 Series Administration Manual

Cisco SPA 303 Series Administration Manual (371 pages)

Brand: Cisco | Category: IP Phone | Size: 2.13 MB
Table of contents
Table Of Contents2................................................................................................................................................................
Chapter 1: Getting Started13................................................................................................................................................................
Overview Of The Phones13................................................................................................................................................................
Cisco Attendant Console14................................................................................................................................................................
Changing The Cisco Spa500ds Attendant Console Display14................................................................................................................................................................
Network Configurations16................................................................................................................................................................
Cisco Spa9000 Voice System16................................................................................................................................................................
Cisco Uc320w17................................................................................................................................................................
Cisco Unified Communications 500 Series For Small Business17................................................................................................................................................................
Other Sip Ip Pbx Call Control Systems17................................................................................................................................................................
Updating Firmware18................................................................................................................................................................
Upgrading Cisco Spa30x, Spa50x, And Spa51x Ip Phones18................................................................................................................................................................
Upgrading Cisco Spa525g And Cisco Spa525g2 Ip Phones19................................................................................................................................................................
Determining The Firmware Version19................................................................................................................................................................
Determining The Ip Address Of The Phone21................................................................................................................................................................
Downloading The Firmware22................................................................................................................................................................
Installing The Firmware22................................................................................................................................................................
Using The Web-based Configuration Utility23................................................................................................................................................................
Allowing Web Access To The Ip Phone24................................................................................................................................................................
Saving The Configuration Profile26................................................................................................................................................................
Understanding Administrator And User Views27................................................................................................................................................................
Restricting User Access To The Phone Interface Menus (cisco Spa300 And Cisco Spa500 Series)27................................................................................................................................................................
Accessing Administrative Options28................................................................................................................................................................
Using The Web Administration Tabs28................................................................................................................................................................
Viewing Phone Information28................................................................................................................................................................
Viewing Reboot Reasons28................................................................................................................................................................
Viewing The Reboot History On The Phone Web User Interface30................................................................................................................................................................
Viewing The Reboot History On The Ip Phone Screen30................................................................................................................................................................
Viewing The Reboot History In The Spa Status Dump File30................................................................................................................................................................
Using Ivr On Ip Phones Without Screens31................................................................................................................................................................
Ensuring Voice Quality34................................................................................................................................................................
Cisco Small Business Spa300 Series, Spa500 Series, And Wip310 Ip Phone Administration Guide34................................................................................................................................................................
Bandwidth Requirements36................................................................................................................................................................
Factors Affecting Voice Quality37................................................................................................................................................................
Voice Quality Report Via Sip Publish38................................................................................................................................................................
Chapter 2: Configuring Lines40................................................................................................................................................................
Configuring A Line Key40................................................................................................................................................................
Configuring Shared–line Appearance41................................................................................................................................................................
Configuring Call Appearance Per Line43................................................................................................................................................................
Expand Call Appearance Per Line44................................................................................................................................................................
Configuring Call Appearance Mapping Style44................................................................................................................................................................
Configuring Unused Line Keys To Access Services45................................................................................................................................................................
Broadsoft Advanced Call Park And Recall Support46................................................................................................................................................................
Assigning, Picking, And Monitoring A Parked Call46................................................................................................................................................................
Assigning Busy Lamp Field, Call Pickup, Or Speed Dial Functions To Unused Lines48................................................................................................................................................................
Configuring Call Pickup And Busy Lamp Field48................................................................................................................................................................
Configuring Speed Dial49................................................................................................................................................................
Configuring Dtmf Wait And Pause Parameters50................................................................................................................................................................
Configuring Audio Indication For Call Pickup Event52................................................................................................................................................................
Configuring Basic Or Advanced Call Park Function To A Line Key53................................................................................................................................................................
Chapter 3: Customizing Standard Features55................................................................................................................................................................
Configuring Phone Information And Display Settings55................................................................................................................................................................
Enabling Sms Messaging55................................................................................................................................................................
Configuring The Phone Name56................................................................................................................................................................
Customizing The Startup Screen56................................................................................................................................................................
Changing The Display Background (wallpaper)57................................................................................................................................................................
Configuring The Screen Saver59................................................................................................................................................................
Configuring The Lcd Contrast60................................................................................................................................................................
Configuring Back Light Settings (cisco Spa525g Or Cisco Spa525g2)61................................................................................................................................................................
Configuring Linksys Key System Parameters61................................................................................................................................................................
Enabling Call Features62................................................................................................................................................................
Secure Call Indication Tone63................................................................................................................................................................
Enabling Anonymous Call And Caller Id Blocking Services64................................................................................................................................................................
Enabling Call Back Service64................................................................................................................................................................
Enabling Call Park And Call Pickup Services65................................................................................................................................................................
Enabling Call Transfer And Call Forwarding Services65................................................................................................................................................................
Logging Missed Calls66................................................................................................................................................................
Enabling Paging (intercom)67................................................................................................................................................................
Configuring Paging Groups67................................................................................................................................................................
Enabling Service Announcements69................................................................................................................................................................
Configuring Voice Mail And Message Waiting Settings69................................................................................................................................................................
Configuring Voice Mail69................................................................................................................................................................
Configuring Internal Voice Mail For Each Extension (using A Cisco Spa400)69................................................................................................................................................................
Configuring The Message Waiting Indicator70................................................................................................................................................................
Customizing Phone Softkeys70................................................................................................................................................................
Programmable Softkeys75................................................................................................................................................................
Configuring Psk Fields75................................................................................................................................................................
Configuring Toggling For Psks77................................................................................................................................................................
Configuring Psks To Call Xml Scripts78................................................................................................................................................................
Physical Hold Button And Psk Linking78................................................................................................................................................................
Configuring Ring Tones79................................................................................................................................................................
User-created Mp3 Ring Tones (cisco Spa525g Or Cisco Spa525g2)82................................................................................................................................................................
Assigning A Ring Tone To An Extension84................................................................................................................................................................
Configuring Rss Newsfeeds (cisco Spa525g Or Cisco Spa525g2)85................................................................................................................................................................
Configuring Audio Settings86................................................................................................................................................................
Pairing A Bluetooth Headset89................................................................................................................................................................
Configuring Broadsoft Settings (cisco Spa300 Series And Cisco Spa500 Series)100................................................................................................................................................................
Configuring Broadsoft Directory100................................................................................................................................................................
Configuring Personal Address Book101................................................................................................................................................................
Synchronization Of Do Not Disturb And Call Forward On A Per Line Basis (ap Plicable To Broadsoft)102................................................................................................................................................................
Configuring Synchronization Of Dnd And Cfwd103................................................................................................................................................................
Configuring Synchronization Of Dnd And Cfwd By Using The Configuration File103................................................................................................................................................................
Broadsoft Acd Support103................................................................................................................................................................
Configuring Broadsoft Acd Support104................................................................................................................................................................
Configuring Xml Services104................................................................................................................................................................
Xml Directory Service105................................................................................................................................................................
Xml Applications106................................................................................................................................................................
Macro Variables106................................................................................................................................................................
Configuring Music On Hold110................................................................................................................................................................
Configuring Extension Mobility110................................................................................................................................................................
Configuring Video Surveillance (cisco Spa525g Or Cisco Spa525g2)111................................................................................................................................................................
Configuring The User Name And Account On The Camera112................................................................................................................................................................
Entering Camera Information Into The Cisco Spa525g Or Cisco Spa525g2 Configuration Utility112................................................................................................................................................................
Viewing The Video113................................................................................................................................................................
Chapter 4: Configuring Sip, Spcp, And Nat114................................................................................................................................................................
Sip And Cisco Ip Phones114................................................................................................................................................................
Sip Over Tcp116................................................................................................................................................................
Sip Proxy Redundancy116................................................................................................................................................................
Configuring Survivable Remote Site Telephony (srst) Support116................................................................................................................................................................
Dual Registration117................................................................................................................................................................
Alternate Proxy And Dual Registration Disabled117................................................................................................................................................................
Register Upon Failover/recovery117................................................................................................................................................................
Rfc3311 Support118................................................................................................................................................................
Support For Sip Notify Xml-service118................................................................................................................................................................
Configuring Sip119................................................................................................................................................................
Configuring Basic Sip Parameters119................................................................................................................................................................
Configuring Sip Timer Values123................................................................................................................................................................
Configuring Response Status Code Handling126................................................................................................................................................................
Configuring Rtp Parameters126................................................................................................................................................................
Configuring Sdp Payload Types128................................................................................................................................................................
Configuring Sip Settings For Extensions131................................................................................................................................................................
Configuring A Sip Proxy Server137................................................................................................................................................................
Configuring Subscriber Information Parameters139................................................................................................................................................................
Configuring The Ip Phone Communications Protocol140................................................................................................................................................................
Configuring The Protocol On A Cisco Spa525g Or Cisco Spa525g2141................................................................................................................................................................
Configuring The Protocol On A Cisco Spa300 Series Or Cisco Spa500 Series Ip Phone141................................................................................................................................................................
Managing Nat Transversal With Cisco Ip Phones141................................................................................................................................................................
Nat Mapping With Session Border Controller142................................................................................................................................................................
Nat Mapping With Sip-alg Router142................................................................................................................................................................
Nat Mapping With A Static Ip Address142................................................................................................................................................................
Nat Mapping With Stun143................................................................................................................................................................
Determining Whether The Router Uses Symmetric Or Asymmetric Nat144................................................................................................................................................................
Chapter 5: Configuring Security, Quality, And Network Features146................................................................................................................................................................
Setting Security Features146................................................................................................................................................................
Configuring Domain And Internet Settings146................................................................................................................................................................
Configuring Restricted Access Domains146................................................................................................................................................................
Configuring Dhcp, Static Ip, Or Pppoe Connection Type147................................................................................................................................................................
Challenging Sip Initial Invite And Mwi Messages149................................................................................................................................................................
Encrypting Signaling With Sip Over Tls149................................................................................................................................................................
Securing Voice Traffic With Srtp150................................................................................................................................................................
Configuring Voice Codecs150................................................................................................................................................................
Setting Optional Network Servers155................................................................................................................................................................
Configuring Vlan Settings156................................................................................................................................................................
Configuring Cisco Discovery Protocol (cdp)156................................................................................................................................................................
Configuring Lldp-med157................................................................................................................................................................
Tlv Information158................................................................................................................................................................
Configuring The Vlan Settings165................................................................................................................................................................
Configuring Ssl Vpn On The Cisco Spa525g Or Cisco Spa525g2167................................................................................................................................................................
Configuring The Vpn On The Security Appliance168................................................................................................................................................................
Configuring The Vpn On The Cisco Spa525g Or Cisco Spa525g2168................................................................................................................................................................
Chapter 6: Provisioning171................................................................................................................................................................
Redundant Provisioning Servers172................................................................................................................................................................
Retail Provisioning172................................................................................................................................................................
Automatic In-house Preprovisioning173................................................................................................................................................................
Using Https174................................................................................................................................................................
Server Certificates174................................................................................................................................................................
Client Certificates175................................................................................................................................................................
Obtaining A Server Certificate175................................................................................................................................................................
Manually Provisioning A Phone From The Keypad176................................................................................................................................................................
Sample Configuration File177................................................................................................................................................................
Updating Profiles And Firmware178................................................................................................................................................................
Launch A Firmware Update By Using A Browser Command185................................................................................................................................................................
Launch A Profile Update By Using A Browser Command185................................................................................................................................................................
Rebooting A Phone By Using A Browser Command186................................................................................................................................................................
Configuring A Custom Certificate Authority186................................................................................................................................................................
General Purpose Parameters187................................................................................................................................................................
Using Tr-069188................................................................................................................................................................
Chapter 7: Configuring Regional Parameters And Supplementary Services191................................................................................................................................................................
Scripting For Cadences, Call Progress Tones, And Ring Tones192................................................................................................................................................................
Cadence Script192................................................................................................................................................................
Example: Normal Ring192................................................................................................................................................................
Example 2: Distinctive Ring (short, Short, Short, Long)193................................................................................................................................................................
Tone Script193................................................................................................................................................................
Example: Dial Tone193................................................................................................................................................................
Example: Sit Tone194................................................................................................................................................................
Ring Script195................................................................................................................................................................
Call Progress Tones196................................................................................................................................................................
Distinctive Ring Patterns196................................................................................................................................................................
Example 1: Normal Ring196................................................................................................................................................................
Distinctive Call Waiting Tone197................................................................................................................................................................
Control Timer Values (sec)198................................................................................................................................................................
Configuring Supplementary Services (star Codes)199................................................................................................................................................................
Entering Star Code Values199................................................................................................................................................................
Activating Or Deactivating Supplementary Services203................................................................................................................................................................
Vertical Service Announcement Codes (cisco Spa300 Series And Cisco Spa500 Series)204................................................................................................................................................................
Bonus Services Announcement Description204................................................................................................................................................................
Outbound Call Codec Selection Codes206................................................................................................................................................................
Miscellaneous Parameters206................................................................................................................................................................
Dtmf Parameters206................................................................................................................................................................
Localizing Your Ip Phone207................................................................................................................................................................
Managing The Time And Date208................................................................................................................................................................
Configuring Daylight Saving Time209................................................................................................................................................................
Daylight Saving Time Examples210................................................................................................................................................................
Selecting A Display Language211................................................................................................................................................................
Creating A Dictionary Server Script211................................................................................................................................................................
Chapter 8: Configuring Dial Plans213................................................................................................................................................................
About Dial Plans213................................................................................................................................................................
Digit Sequences214................................................................................................................................................................
Digit Sequence Examples217................................................................................................................................................................
Acceptance And Transmission Of The Dialed Digits219................................................................................................................................................................
Dial Plan Timer (off-hook Timer)220................................................................................................................................................................
Syntax For The Dial Plan Timer220................................................................................................................................................................
Interdigit Long Timer (incomplete Entry Timer)221................................................................................................................................................................
Syntax For The Interdigit Long Timer221................................................................................................................................................................
Interdigit Short Timer (complete Entry Timer)222................................................................................................................................................................
Syntax For The Interdigit Short Timer222................................................................................................................................................................
Editing Dial Plans On The Ip Phone223................................................................................................................................................................
Resetting The Control Timers224................................................................................................................................................................
Chapter 9: Configuring Led Patterns225................................................................................................................................................................
Led Script230................................................................................................................................................................
Led Script Examples230................................................................................................................................................................
Info Tab233................................................................................................................................................................
System Information233................................................................................................................................................................
Reboot History235................................................................................................................................................................
Network Configuration (spcp)236................................................................................................................................................................
Vpn Status (cisco Spa525g Or Cisco Spa525g2 Only)237................................................................................................................................................................
Product Information237................................................................................................................................................................
Phone Status238................................................................................................................................................................
Ext Status239................................................................................................................................................................
Line/call Status240................................................................................................................................................................
Downloaded Ring Tone242................................................................................................................................................................
Custom Ca Status242................................................................................................................................................................
System Tab244................................................................................................................................................................
System Configuration244................................................................................................................................................................
Power Settings246................................................................................................................................................................
Internet Connection Type246................................................................................................................................................................
Static Ip Settings247................................................................................................................................................................
Pppoe Settings (cisco Spa525g Or Cisco Spa525g2 Only)248................................................................................................................................................................
Optional Network Configuration248................................................................................................................................................................
Vlan Settings250................................................................................................................................................................
Wi-fi Settings (cisco Spa525g Or Cisco Spa525g2 Only)251................................................................................................................................................................
Bluetooth Settings (cisco Spa525g Or Cisco Spa525g2 Only)252................................................................................................................................................................
Vpn Settings (cisco Spa525g Or Cisco Spa525g2 Only)252................................................................................................................................................................
Inventory Settings253................................................................................................................................................................
Sip Parameters254................................................................................................................................................................
Sip Timer Values (sec)260................................................................................................................................................................
Response Status Code Handling263................................................................................................................................................................
Rtp Parameters264................................................................................................................................................................
Sdp Payload Types266................................................................................................................................................................
Nat Support Parameters270................................................................................................................................................................
Linksys Key System Parameters272................................................................................................................................................................
Provisioning Tab274................................................................................................................................................................
Regional Tab274................................................................................................................................................................
Call Progress Tone Description274................................................................................................................................................................
Vertical Service Activation Codes280................................................................................................................................................................
Vertical Service Announcement Codes285................................................................................................................................................................
Time (cisco Spa525g Or Cisco Spa525g2 Only)289................................................................................................................................................................
Language (cisco Spa525g Or Cisco Spa525g2 Only)290................................................................................................................................................................
Miscellaneous290................................................................................................................................................................
Phone Tab295................................................................................................................................................................
General295................................................................................................................................................................
Line Key301................................................................................................................................................................
Miscellaneous Line Key Settings302................................................................................................................................................................
Line Key Led Pattern305................................................................................................................................................................
Supplementary Services307................................................................................................................................................................
Ring Tone (cisco Spa300 Series And Cisco Spa500 Series)309................................................................................................................................................................
Ring Tone (cisco Wip310)311................................................................................................................................................................
Audio Input Gain (db)311................................................................................................................................................................
Multiple Paging Group Parameters313................................................................................................................................................................
Broadsoft Settings314................................................................................................................................................................
Ldap Corporate Directory Search316................................................................................................................................................................
Xml Service319................................................................................................................................................................
Extension Mobility319................................................................................................................................................................
Call Audio Recording (cisco Spa525g And Spa525g2)322................................................................................................................................................................
Share Line Appearance324................................................................................................................................................................
Nat Settings325................................................................................................................................................................
Network Settings326................................................................................................................................................................
Sip Settings327................................................................................................................................................................
Call Feature Settings332................................................................................................................................................................
Proxy And Registration338................................................................................................................................................................
Subscriber Information342................................................................................................................................................................
Audio Configuration343................................................................................................................................................................
Dial Plan Script348................................................................................................................................................................
User Tab350................................................................................................................................................................
Call Forward350................................................................................................................................................................
Speed Dial350................................................................................................................................................................
Camera Settings (cisco Spa525g Or Cisco Spa525g2)353................................................................................................................................................................
Web Information Service Settings (cisco Spa525g Or Cisco Spa525g2)353................................................................................................................................................................
Audio (spa5xx)/audio Volume (spa525g/525g2)353................................................................................................................................................................
Screen (cisco Spa525g Or Cisco Spa525g2)356................................................................................................................................................................
Attendant Console Tab (cisco Spa500 And Cisco Spa500ds)358................................................................................................................................................................
Attendant Key Led Patterns361................................................................................................................................................................
Attendant Console Status363................................................................................................................................................................
Tr-069 Tab364................................................................................................................................................................
Cisco Spa525g Or Cisco Spa525g2-specific Tabs366................................................................................................................................................................
Wi-fi366................................................................................................................................................................
Bluetooth366................................................................................................................................................................
Personal Address Book368................................................................................................................................................................
Call History368................................................................................................................................................................
Speed Dials368................................................................................................................................................................
Firmware Upgrade368................................................................................................................................................................
Where To Go From Here369................................................................................................................................................................

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Cisco SPA 303 Series Administration Manual

Cisco SPA 303 Series Administration Manual (325 pages)

Brand: Cisco | Category: IP Phone | Size: 2.48 MB
Table of contents
Table Of Contents3................................................................................................................................................................
Cisco Spa500s Attendant Console16................................................................................................................................................................
Network Configurations16................................................................................................................................................................
Cisco Spa 9000 Voice System17................................................................................................................................................................
Cisco Unified Communications 500 Series For Small Business18................................................................................................................................................................
Other Sip Ip Pbx Call Control Systems19................................................................................................................................................................
Prerequisites19................................................................................................................................................................
Upgrading Firmware20................................................................................................................................................................
Determining The Current Firmware Version20................................................................................................................................................................
Determining Your Ip Address22................................................................................................................................................................
Installing The Firmware23................................................................................................................................................................
Downloading The Firmware23................................................................................................................................................................
Using The Web-based Configuration Utility24................................................................................................................................................................
Understanding Administrator And User Views26................................................................................................................................................................
Accessing Administrative Options27................................................................................................................................................................
Understanding Basic And Advanced Views27................................................................................................................................................................
Using The Web Administration Tabs27................................................................................................................................................................
Roadmap To Configuration Utility Features27................................................................................................................................................................
Viewing Phone Information31................................................................................................................................................................
Using Ivr On The Cisco Spa301 And Cisco Spa501g Ip Phone31................................................................................................................................................................
Chapter 2: Configuring Lines And Extensions35................................................................................................................................................................
Configuring Lines35................................................................................................................................................................
Shared Line Appearances35................................................................................................................................................................
Configuring A Line36................................................................................................................................................................
Configuring Shared Line Appearance37................................................................................................................................................................
Unused Lines On A Cisco Spa300 Series Or Cisco Spa500 Series Ip Phone38................................................................................................................................................................
Configuring Call Pickup And Busy Lamp Field38................................................................................................................................................................
Configuring Speed Dial40................................................................................................................................................................
Cisco Spa525g/525g2 (metaswitch)41................................................................................................................................................................
Configuring Unused Line Keys To Access Services42................................................................................................................................................................
Configuring Line Key Led Patterns On The Cisco Spa300 Series Or Cisco Spa500 Series Ip Phone43................................................................................................................................................................
Configuring Extensions45................................................................................................................................................................
Chapter 3: Customizing Cisco Spa And Wireless Ip Phones47................................................................................................................................................................
Configuring Phone Information And Display Settings48................................................................................................................................................................
Configuring The Phone Name48................................................................................................................................................................
Configuring Voice Mail48................................................................................................................................................................
Configuring Internal Voice Mail For Each Extension (when Using Cisco Spa 400 For Voice Mail)49................................................................................................................................................................
Customizing The Startup Screen49................................................................................................................................................................
Changing The Display Background (cisco Spa300 Series And Cisco Spa500 Series)51................................................................................................................................................................
Configuring The Screen Saver53................................................................................................................................................................
Configuring The Lcd Contrast54................................................................................................................................................................
Configuring Back Light Settings (cisco Spa525g/525g2)55................................................................................................................................................................
Configuring Linksys Key System Parameters56................................................................................................................................................................
Enabling Call Features56................................................................................................................................................................
Enabling Anonymous Call And Caller Id Blocking Services57................................................................................................................................................................
Enabling Automatic Call Distribution (acd) Service57................................................................................................................................................................
Enabling Call Back Service58................................................................................................................................................................
Enabling Call Park And Call Pickup Services58................................................................................................................................................................
Enabling Call Transfer And Call Forwarding Services59................................................................................................................................................................
Enabling Conferencing59................................................................................................................................................................
Enabling Do Not Disturb60................................................................................................................................................................
Enabling The Missed Call Shortcut60................................................................................................................................................................
Logging Missed Calls (cisco Spa300 Series And Cisco Spa500 Series)61................................................................................................................................................................
Enabling Paging (intercom)61................................................................................................................................................................
Single61................................................................................................................................................................
Group Paging61................................................................................................................................................................
Configuring A Phone To Automatically Accept62................................................................................................................................................................
Configuring Paging Groups62................................................................................................................................................................
Enabling Secure Call64................................................................................................................................................................
Enabling Service Announcements64................................................................................................................................................................
Customizing Phone Softkeys64................................................................................................................................................................
Programmable Softkeys69................................................................................................................................................................
Configuration Example70................................................................................................................................................................
Configuring The Message Waiting Indicator71................................................................................................................................................................
Configuring Ring Tones72................................................................................................................................................................
Configuring On-demand Ring Tones (cisco Spa525g/525g2)73................................................................................................................................................................
User-created Mp3 Ring Tones (cisco Spa525g/525g2)74................................................................................................................................................................
Assigning Ring Tone To Extension75................................................................................................................................................................
Assigning A Ring Tone To An Extension75................................................................................................................................................................
Configuring Rss Newsfeeds On The Cisco Spa525g/525g2 Ip Phone76................................................................................................................................................................
Configuring Audio Settings77................................................................................................................................................................
Configuring Audio Input Gain (cisco Spa300 Series And Cisco Spa500 Series)78................................................................................................................................................................
Enabling Wireless (cisco Spa525g/525g2 Only)79................................................................................................................................................................
Configuring Bluetooth (cisco Spa525g/525g2 Only)79................................................................................................................................................................
Enabling Bluetooth (cisco Spa525g/525g2)79................................................................................................................................................................
Using A Bluetooth Headset (cisco Spa525g/525g2)80................................................................................................................................................................
Pairing Your Cisco Spa525g2 With A Bluetooth-enabled Mobile Phone82................................................................................................................................................................
Initiating Pairing From The Cisco Spa525g282................................................................................................................................................................
Initiating Pairing From Your Bluetooth-enabled Mobile Phone83................................................................................................................................................................
Enabling Sms Messaging84................................................................................................................................................................
Enabling The Web Server86................................................................................................................................................................
Configuring Lightweight Directory Access Protocol (ldap) For The Cisco Spa300 Series And Cisco Spa500 Series Ip Phones87................................................................................................................................................................
Configuring Broadsoft Directory91................................................................................................................................................................
Synchronization: Do Not Disturb/call Forward92................................................................................................................................................................
Configuring Synchronization Of Do Not Disturb And Call Forward92................................................................................................................................................................
Configuring Xml Services93................................................................................................................................................................
Configuring Music On Hold95................................................................................................................................................................
Configuring Extension Mobility96................................................................................................................................................................
Configuring Video Surveillance On The Cisco Spa525g/525g297................................................................................................................................................................
Configuring The User Name And Account On The Camera98................................................................................................................................................................
Entering Camera Information Into The Cisco Spa525g/525g2 Configuration Utility98................................................................................................................................................................
Viewing The Video99................................................................................................................................................................
Chapter 4: Configuring Sip, Spcp, And Nat100................................................................................................................................................................
Session Initiation Protocol And Cisco Ip Phones100................................................................................................................................................................
Sip Over Tcp101................................................................................................................................................................
Sip Proxy Redundancy102................................................................................................................................................................
Configuring Survivable Remote Site Telephony (srst) Support102................................................................................................................................................................
Rfc3311 Support103................................................................................................................................................................
Support For Sip Notify Xml-service103................................................................................................................................................................
Configuring Sip103................................................................................................................................................................
Configuring Sip Parameters103................................................................................................................................................................
Configuring Sip Timer Values107................................................................................................................................................................
Configuring Response Status Code Handling110................................................................................................................................................................
Configuring Rtp Parameters110................................................................................................................................................................
Configuring Sdp Payload Types112................................................................................................................................................................
Configuring Sip Settings For Extensions115................................................................................................................................................................
Configuring A Sip Proxy Server120................................................................................................................................................................
Configuring Subscriber Information Parameters123................................................................................................................................................................
Configuring Spcp On The Cisco Spa525g/525g2124................................................................................................................................................................
Configuring Spcp On The Cisco Spa300 Series And Cisco Spa50xg125................................................................................................................................................................
Network Address Translation (nat) And Cisco Ip Phones125................................................................................................................................................................
Nat Mapping With Session Border Controller126................................................................................................................................................................
Nat Mapping With Sip-alg Router126................................................................................................................................................................
Configuring Nat Mapping With A Static Ip Address126................................................................................................................................................................
Configuring Nat Mapping With Stun127................................................................................................................................................................
Determining Whether The Router Uses Symmetric Or Asymmetric Nat128................................................................................................................................................................
Chapter 5: Configuring Security, Quality, And Network Features130................................................................................................................................................................
Setting Security Features130................................................................................................................................................................
Sip Initial Invite And Mwi Challenge131................................................................................................................................................................
Sip Over Tls131................................................................................................................................................................
Srtp And Securing Calls132................................................................................................................................................................
Secure Call Indication Tone133................................................................................................................................................................
Ensuring Voice Quality134................................................................................................................................................................
Supported Codecs134................................................................................................................................................................
Bandwidth Requirements135................................................................................................................................................................
Factors Affecting Voice Quality136................................................................................................................................................................
Configuring Voice Codecs138................................................................................................................................................................
Configuring Domain And Internet Settings142................................................................................................................................................................
Configuring Restricted Access Domains142................................................................................................................................................................
Configuring Dhcp, Static Ip, And Pppoe Information142................................................................................................................................................................
Setting A Static Ip Address143................................................................................................................................................................
Configuring Pppoe Settings (cisco Spa525g/525g2 Only)144................................................................................................................................................................
Setting Optional Network Parameters145................................................................................................................................................................
Configuring Vlan Settings For Ip Phones147................................................................................................................................................................
Configuring Cisco Discovery Protocol (cdp)147................................................................................................................................................................
Configuring Link Layer Discovery Protocol For Media Endpoint Devices (lldp-med)148................................................................................................................................................................
Tlv Information149................................................................................................................................................................
Configuring The Vlan Settings156................................................................................................................................................................
Configuring Ssl Vpn On The Cisco Spa525g/525g2157................................................................................................................................................................
Configuring The Vpn On The Security Appliance158................................................................................................................................................................
Configuring The Vpn On The Cisco Spa525g/525g2159................................................................................................................................................................
Chapter 6: Provisioning Basics162................................................................................................................................................................
Provisioning Capabilities163................................................................................................................................................................
Provisioning Configuration From Phone Keypad163................................................................................................................................................................
Ip Phone Configuration Profiles165................................................................................................................................................................
Obtaining The Spc Tool166................................................................................................................................................................
General Purpose Parameters167................................................................................................................................................................
Sample Configuration File167................................................................................................................................................................
Upgrading, Resyncing, And Rebooting Phones168................................................................................................................................................................
Firmware Upgrade Parameters169................................................................................................................................................................
Resyncing A Phone170................................................................................................................................................................
Rebooting A Phone171................................................................................................................................................................
Redundant Provisioning Servers171................................................................................................................................................................
Retail Provisioning171................................................................................................................................................................
Automatic In-house Preprovisioning172................................................................................................................................................................
Configuration Access Control173................................................................................................................................................................
Using Https174................................................................................................................................................................
Server Certificates175................................................................................................................................................................
Client Certificates175................................................................................................................................................................
Obtaining A Server Certificate175................................................................................................................................................................
Chapter 7: Configuring Regional Parameters And Supplementary Services177................................................................................................................................................................
Advanced Scripting For Cadences, Call Progress Tones, And Ring Tones178................................................................................................................................................................
Example 1: Normal Ring178................................................................................................................................................................
Example 2: Distinctive Ring (short,short,short,long)178................................................................................................................................................................
Example 1: Dial Tone179................................................................................................................................................................
Example 3: Sit Tone179................................................................................................................................................................
Example 1: Sit Tone180................................................................................................................................................................
Call Progress Tones181................................................................................................................................................................
Distinctive Ring Patterns181................................................................................................................................................................
Control Timer Values (sec)182................................................................................................................................................................
Configuring Supplementary Services (star Codes)183................................................................................................................................................................
Entering Star Code Values183................................................................................................................................................................
Activating Or Deactivating Supplementary Services188................................................................................................................................................................
Vertical Service Announcement Codes (cisco Spa300 And Cisco Spa500 Series)188................................................................................................................................................................
Bonus Services Announcement Description189................................................................................................................................................................
Outbound Call Codec Selection Codes190................................................................................................................................................................
Miscellaneous Parameters191................................................................................................................................................................
Dtmf Parameters191................................................................................................................................................................
Localizing Your Ip Phone192................................................................................................................................................................
Managing The Time And Date193................................................................................................................................................................
Configuring Daylight Saving Time194................................................................................................................................................................
Daylight Saving Time Examples195................................................................................................................................................................
Selecting A Display Language195................................................................................................................................................................
Creating A Dictionary Server Script196................................................................................................................................................................
Chapter 8: Configuring Dial Plans198................................................................................................................................................................
About Dial Plans198................................................................................................................................................................
Digit Sequences200................................................................................................................................................................
Digit Sequence Examples202................................................................................................................................................................
Acceptance And Transmission Of The Dialed Digits204................................................................................................................................................................
Dial Plan Timer (off-hook Timer)205................................................................................................................................................................
Syntax For The Dial Plan Timer205................................................................................................................................................................
Interdigit Long Timer (incomplete Entry Timer)206................................................................................................................................................................
Syntax For The Interdigit Long Timer206................................................................................................................................................................
Interdigit Short Timer (complete Entry Timer)207................................................................................................................................................................
Syntax For The Interdigit Short Timer207................................................................................................................................................................
Editing Dial Plans On The Ip Phone208................................................................................................................................................................
Resetting The Control Timers209................................................................................................................................................................
Chapter 9: Configuring The Cisco Spa500s Attendant Console210................................................................................................................................................................
Cisco Spa500s Features211................................................................................................................................................................
Setting Up The Cisco Spa500s Attendant Console212................................................................................................................................................................
Configuring The Cisco Spa 9000 For The Cisco Spa500s213................................................................................................................................................................
Configuring The Broadsoft Server For The Cisco Spa500s213................................................................................................................................................................
Configuring The Asterisk Server For The Cisco Spa500s214................................................................................................................................................................
Configuring The Cisco Spa500s215................................................................................................................................................................
Unit/key Configuration Scripts216................................................................................................................................................................
Assigning Cisco Spa500s Leds To Phone Extensions217................................................................................................................................................................
Cisco Spa 9000 Syntax218................................................................................................................................................................
Broadsoft Syntax218................................................................................................................................................................
Asterisk Syntax218................................................................................................................................................................
Configuring Broadsoft Busy Lamp Field Auto-configuration219................................................................................................................................................................
Attendant Console Parameters219................................................................................................................................................................
Monitoring The Cisco Spa500s221................................................................................................................................................................
Cisco Spa500s Unit Monitoring Notes221................................................................................................................................................................
Led Script222................................................................................................................................................................
Led Script Examples223................................................................................................................................................................
Led Pattern223................................................................................................................................................................
Info Tab226................................................................................................................................................................
System Information226................................................................................................................................................................
Network Configuration (spcp)228................................................................................................................................................................
Vpn Status (spa525g/525g2 Only)229................................................................................................................................................................
Product Information229................................................................................................................................................................
Phone Status230................................................................................................................................................................
Ext Status232................................................................................................................................................................
Line/call Status232................................................................................................................................................................
Downloaded Ring Tone234................................................................................................................................................................
System Tab235................................................................................................................................................................
System Configuration235................................................................................................................................................................
Internet Connection Type And Static Ip Settings237................................................................................................................................................................
Pppoe Settings (cisco Spa525g/525g2 Only)238................................................................................................................................................................
Optional Network Configuration238................................................................................................................................................................
Vlan Settings239................................................................................................................................................................
Wi-fi Settings (cisco Spa525g/525g2 Only)241................................................................................................................................................................
Bluetooth Settings (cisco Spa525g/525g2 Only)241................................................................................................................................................................
Vpn Settings (cisco Spa525g/525g2 Only)241................................................................................................................................................................
Sip Parameters242................................................................................................................................................................
Sip Timer Values (sec)246................................................................................................................................................................
Response Status Code Handling248................................................................................................................................................................
Rtp Parameters249................................................................................................................................................................
Sdp Payload Types251................................................................................................................................................................
Nat Support Parameters254................................................................................................................................................................
Linksys Key System Parameters256................................................................................................................................................................
Provisioning Tab256................................................................................................................................................................
Regional Tab257................................................................................................................................................................
Vertical Service Activation Codes262................................................................................................................................................................
Vertical Service Announcement Codes267................................................................................................................................................................
Time (cisco Spa525g/525g2 Only)270................................................................................................................................................................
Language (cisco Spa525g/525g2 Only)270................................................................................................................................................................
Miscellaneous270................................................................................................................................................................
Phone Tab276................................................................................................................................................................
General276................................................................................................................................................................
Line Key279................................................................................................................................................................
Miscellaneous Line Key Settings281................................................................................................................................................................
Line Key Led Pattern281................................................................................................................................................................
Supplementary Services283................................................................................................................................................................
Ring Tone (cisco Spa300 Series And Cisco Spa500 Series)285................................................................................................................................................................
Ring Tone (wip310)286................................................................................................................................................................
Auto Input Gain (db)287................................................................................................................................................................
Multiple Paging Group Parameters288................................................................................................................................................................
Broadsoft Settings288................................................................................................................................................................
Lightweight Directory Access Protocol (ldap) Corporate Directory Search290................................................................................................................................................................
Xml Service293................................................................................................................................................................
Extension Mobility293................................................................................................................................................................
Share Line Appearance297................................................................................................................................................................
Nat Settings298................................................................................................................................................................
Network Settings298................................................................................................................................................................
Sip Settings299................................................................................................................................................................
Call Feature Settings303................................................................................................................................................................
Proxy And Registration305................................................................................................................................................................
Subscriber Information308................................................................................................................................................................
Audio Configuration309................................................................................................................................................................
Dial Plan312................................................................................................................................................................
User Tab313................................................................................................................................................................
Call Forward314................................................................................................................................................................
Speed Dial314................................................................................................................................................................
Camera Settings (cisco Spa525g/525g2)315................................................................................................................................................................
Web Information Service Settings (cisco Spa525g/525g2)315................................................................................................................................................................
Audio Volume315................................................................................................................................................................
Screen (cisco Spa525g/525g2)316................................................................................................................................................................
Attendant Console Tab (cisco Spa500 Series)318................................................................................................................................................................
Unit319................................................................................................................................................................
Attendant Console Status319................................................................................................................................................................
Cisco Spa525g/525g2-specific Tabs320................................................................................................................................................................
Wi-fi320................................................................................................................................................................
Bluetooth321................................................................................................................................................................
Personal Address Book322................................................................................................................................................................
Call History323................................................................................................................................................................
Speed Dials323................................................................................................................................................................
Firmware Upgrade323................................................................................................................................................................
Where To Go From Here324................................................................................................................................................................
Cisco SPA 303 Series Administration Manual

Cisco SPA 303 Series Administration Manual (325 pages)

Cisco Small Business  
Brand: Cisco | Category: IP Phone | Size: 2.08 MB
Table of contents
Table Of Contents2................................................................................................................................................................
Chapter 1: Getting Started12................................................................................................................................................................
Overview Of The Phones13................................................................................................................................................................
Cisco Attendant Console13................................................................................................................................................................
Network Configurations14................................................................................................................................................................
Cisco Spa9000 Voice System15................................................................................................................................................................
Cisco Unified Communications 500 Series For Small Business15................................................................................................................................................................
Other Sip Ip Pbx Call Control Systems15................................................................................................................................................................
Updating Firmware16................................................................................................................................................................
Determining The Firmware Version17................................................................................................................................................................
Determining The Ip Address Of The Phone18................................................................................................................................................................
Downloading The Firmware19................................................................................................................................................................
Installing The Firmware19................................................................................................................................................................
Using The Web-based Configuration Utility20................................................................................................................................................................
Allowing Web Access To The Ip Phone21................................................................................................................................................................
Saving The Configuration Profile23................................................................................................................................................................
Understanding Administrator And User Views23................................................................................................................................................................
Restricting User Access To The Phone Interface Menus (cisco Spa300 And Cisco Spa500 Series)24................................................................................................................................................................
Accessing Administrative Options24................................................................................................................................................................
Using The Web Administration Tabs24................................................................................................................................................................
Viewing Phone Information25................................................................................................................................................................
Viewing Reboot Reasons25................................................................................................................................................................
Viewing The Reboot History On The Phone Web User Interface27................................................................................................................................................................
Viewing The Reboot History On The Ip Phone Screen27................................................................................................................................................................
Viewing The Reboot History In The Spa Status Dump File27................................................................................................................................................................
Using Ivr On Ip Phones Without Screens27................................................................................................................................................................
Ensuring Voice Quality31................................................................................................................................................................
Supported Codecs31................................................................................................................................................................
Bandwidth Requirements32................................................................................................................................................................
Factors Affecting Voice Quality33................................................................................................................................................................
Sip Publish Signaling Improvements35................................................................................................................................................................
Chapter 2: Configuring Lines37................................................................................................................................................................
Configuring A Line Key38................................................................................................................................................................
Configuring Shared-line Appearance38................................................................................................................................................................
Configuring Call Appearance Per Line41................................................................................................................................................................
Expand Call Appearance Per Line42................................................................................................................................................................
Configuring Unused Line Keys To Access Services42................................................................................................................................................................
Configuring Call Park On The Cisco Spa525g Or Cisco Spa525g2 (metaswitch)43................................................................................................................................................................
Assigning Busy Lamp Field, Call Pickup, Or Speed Dial Functions To Unused Lines44................................................................................................................................................................
Configuring Call Pickup And Busy Lamp Field45................................................................................................................................................................
Configuring Speed Dial46................................................................................................................................................................
Configuring Audio Indication For Call Pickup Event47................................................................................................................................................................
Chapter 3: Customizing Standard Features48................................................................................................................................................................
Configuring Phone Information And Display Settings49................................................................................................................................................................
Configuring The Phone Name49................................................................................................................................................................
Configuring Voice Mail49................................................................................................................................................................
Configuring Internal Voice Mail For Each Extension (using A Cisco Spa400)49................................................................................................................................................................
Customizing The Startup Screen50................................................................................................................................................................
Changing The Display Background51................................................................................................................................................................
Configuring The Screen Saver52................................................................................................................................................................
Configuring The Lcd Contrast54................................................................................................................................................................
Configuring Back Light Settings (cisco Spa525g Or Cisco Spa525g2)54................................................................................................................................................................
Configuring Linksys Key System Parameters55................................................................................................................................................................
Enabling Call Features56................................................................................................................................................................
Enabling Anonymous Call And Caller Id Blocking Services56................................................................................................................................................................
Enabling Acd Service56................................................................................................................................................................
Enabling Call Back Service56................................................................................................................................................................
Enabling Call Park And Call Pickup Services57................................................................................................................................................................
Enabling Call Transfer And Call Forwarding Services57................................................................................................................................................................
Enabling Conferencing58................................................................................................................................................................
Enabling Do Not Disturb58................................................................................................................................................................
Enabling The Missed Call Shortcut58................................................................................................................................................................
Logging Missed Calls58................................................................................................................................................................
Enabling Paging (intercom)59................................................................................................................................................................
Configuring Paging Groups59................................................................................................................................................................
Enabling Service Announcements61................................................................................................................................................................
Customizing Phone Softkeys61................................................................................................................................................................
Programmable Softkeys66................................................................................................................................................................
Configuring The Message Waiting Indicator68................................................................................................................................................................
Configuring Ring Tones69................................................................................................................................................................
Configuring On-demand Ring Tones (cisco Spa525g Or Cisco Spa525g2)70................................................................................................................................................................
User-created Mp3 Ring Tones (cisco Spa525g Or Cisco Spa525g2)71................................................................................................................................................................
Creating And Uploading Ring Tones Using The Ring Tone Utility71................................................................................................................................................................
Series And Cisco Spa500 Series Only)71................................................................................................................................................................
Assigning A Ring Tone To An Extension73................................................................................................................................................................
Configuring Rss Newsfeeds (cisco Spa525g Or Cisco Spa525g2)74................................................................................................................................................................
Configuring Audio Settings75................................................................................................................................................................
Configuring Audio Input Gain (cisco Spa300 Series And Cisco Spa500 Series)76................................................................................................................................................................
Enabling Wireless (cisco Spa525g Or Cisco Spa525g2 Only)76................................................................................................................................................................
Configuring Bluetooth (cisco Spa525g Or Cisco Spa525g2 Only)77................................................................................................................................................................
Enabling Bluetooth From The Web Interface77................................................................................................................................................................
Enabling Bluetooth From The Phone77................................................................................................................................................................
Pairing A Bluetooth Headset78................................................................................................................................................................
Pairing Your Cisco Spa525g2 With A Bluetooth-enabled Mobile Phone79................................................................................................................................................................
Initiating Pairing From The Cisco Spa525g280................................................................................................................................................................
Initiating Pairing From Your Bluetooth-enabled Mobile Phone81................................................................................................................................................................
Enabling Sms Messaging82................................................................................................................................................................
Enabling And Configuring The Phone Web Server83................................................................................................................................................................
Configure The Web Server From The Phone Web Interface83................................................................................................................................................................
Configure The Web Server From The Phone Screen Interface84................................................................................................................................................................
Configuring Ldap For The Cisco Spa300 Series And Cisco Spa500 Series Ip Phones84................................................................................................................................................................
Configuring Broadsoft Settings89................................................................................................................................................................
Series)89................................................................................................................................................................
Configuring Broadsoft Directory89................................................................................................................................................................
Configuring Synchronization Of Do Not Disturb And Call Forward On A Per Line Basis (applicable To Broadsoft)90................................................................................................................................................................
Configuring Synchronization Of Dnd And Cewd90................................................................................................................................................................
Configuring Synchronization Of Dnd And Cewd By Using The Configuration File91................................................................................................................................................................
Configuring Broadsoft Acd Support91................................................................................................................................................................
Configuring Xml Services92................................................................................................................................................................
Configuring Music On Hold95................................................................................................................................................................
Configuring Extension Mobility95................................................................................................................................................................
Configuring Video Surveillance (cisco Spa525g Or Cisco Spa525g2)96................................................................................................................................................................
Configuring The User Name And Account On The Camera97................................................................................................................................................................
Entering Camera Information Into The Cisco Spa525g Or Cisco Spa525g2 Configuration Utility97................................................................................................................................................................
Viewing The Video98................................................................................................................................................................
Chapter 4: Configuring Sip, Spcp, And Nat99................................................................................................................................................................
Sip And Cisco Ip Phones99................................................................................................................................................................
Sip Over Tcp101................................................................................................................................................................
Sip Proxy Redundancy101................................................................................................................................................................
Configuring Survivable Remote Site Telephony (srst) Support101................................................................................................................................................................
Rfc3311 Support102................................................................................................................................................................
Support For Sip Notify Xml-service102................................................................................................................................................................
Configuring Sip103................................................................................................................................................................
Configuring Basic Sip Parameters103................................................................................................................................................................
Configuring Sip Timer Values107................................................................................................................................................................
Configuring Response Status Code Handling110................................................................................................................................................................
Configuring Rtp Parameters110................................................................................................................................................................
Configuring Sdp Payload Types112................................................................................................................................................................
Configuring Sip Settings For Extensions115................................................................................................................................................................
Configuring A Sip Proxy Server121................................................................................................................................................................
Configuring Subscriber Information Parameters123................................................................................................................................................................
Configuring The Ip Phone Communications Protocol124................................................................................................................................................................
Configuring The Protocol On A Cisco Spa525g Or Cisco Spa525g2125................................................................................................................................................................
Configuring The Protocol On A Cisco Spa300 Series Or Cisco Spa500 Series Ip Phone125................................................................................................................................................................
Managing Nat Transversal With Cisco Ip Phones125................................................................................................................................................................
Nat Mapping With Session Border Controller126................................................................................................................................................................
Nat Mapping With Sip-alg Router126................................................................................................................................................................
Nat Mapping With A Static Ip Address126................................................................................................................................................................
Nat Mapping With Stun127................................................................................................................................................................
Determining Whether The Router Uses Symmetric Or Asymmetric Nat128................................................................................................................................................................
Chapter 5: Configuring Security, Quality, And Network Features130................................................................................................................................................................
Setting Security Features131................................................................................................................................................................
Challenging Sip Initial Invite And Mwi Messages131................................................................................................................................................................
Encrypting Signaling With Sip Over Tls131................................................................................................................................................................
Securing Voice Traffic With Srtp132................................................................................................................................................................
Authorizing Secure Calls With A Mini-certification132................................................................................................................................................................
Secure Call Indication Tone133................................................................................................................................................................
Configuring Voice Codecs133................................................................................................................................................................
Configuring Domain And Internet Settings137................................................................................................................................................................
Configuring Restricted Access Domains137................................................................................................................................................................
Configuring Dhcp, Static Ip, Or Pppoe Connection Type137................................................................................................................................................................
Configuring Power Settings139................................................................................................................................................................
Setting Optional Network Servers139................................................................................................................................................................
Configuring Vlan Settings141................................................................................................................................................................
Configuring Cisco Discovery Protocol (cdp)141................................................................................................................................................................
Configuring Lldp-med141................................................................................................................................................................
Tlv Information143................................................................................................................................................................
Configuring The Vlan Settings149................................................................................................................................................................
Configuring Ssl Vpn On The Cisco Spa525g Or Cisco Spa525g2151................................................................................................................................................................
Configuring The Vpn On The Security Appliance152................................................................................................................................................................
Configuring The Vpn On The Cisco Spa525g Or Cisco Spa525g2152................................................................................................................................................................
Chapter 6: Provisioning155................................................................................................................................................................
Redundant Provisioning Servers156................................................................................................................................................................
Retail Provisioning156................................................................................................................................................................
Automatic In-house Preprovisioning157................................................................................................................................................................
Using Https158................................................................................................................................................................
Server Certificates158................................................................................................................................................................
Client Certificates159................................................................................................................................................................
Obtaining A Server Certificate159................................................................................................................................................................
Manually Provisioning A Phone From The Keypad160................................................................................................................................................................
Sample Configuration File161................................................................................................................................................................
Updating Profiles And Firmware162................................................................................................................................................................
Launch A Firmware Update By Using A Browser Command167................................................................................................................................................................
Launch A Profile Update By Using A Browser Command168................................................................................................................................................................
Rebooting A Phone By Using A Browser Command168................................................................................................................................................................
Configuring A Custom Certificate Authority169................................................................................................................................................................
General Purpose Parameters169................................................................................................................................................................
Using170................................................................................................................................................................
Chapter 7: Configuring Regional Parameters And Supplementary Services173................................................................................................................................................................
Scripting For Cadences, Call Progress Tones, And Ring Tones174................................................................................................................................................................
Cadence Script174................................................................................................................................................................
Example: Normal Ring174................................................................................................................................................................
Example 2: Distinctive Ring (short, Short, Short, Long)175................................................................................................................................................................
Tone Script175................................................................................................................................................................
Example: Dial Tone175................................................................................................................................................................
Example: Sit Tone176................................................................................................................................................................
Ring Script177................................................................................................................................................................
Call Progress Tones178................................................................................................................................................................
Distinctive Ring Patterns178................................................................................................................................................................
Example 1: Normal Ring178................................................................................................................................................................
Distinctive Call Waiting Tone179................................................................................................................................................................
Control Timer Values (sec)180................................................................................................................................................................
Configuring Supplementary Services (star Codes)181................................................................................................................................................................
Entering Star Code Values181................................................................................................................................................................
Activating Or Deactivating Supplementary Services185................................................................................................................................................................
Vertical Service Announcement Codes (cisco Spa300 Series And Cisco Spa500 Series)186................................................................................................................................................................
Bonus Services Announcement Description186................................................................................................................................................................
Outbound Call Codec Selection Codes188................................................................................................................................................................
Miscellaneous Parameters188................................................................................................................................................................
Dtmf Parameters188................................................................................................................................................................
Localizing Your Ip Phone189................................................................................................................................................................
Managing The Time And Date190................................................................................................................................................................
Configuring Daylight Saving Time191................................................................................................................................................................
Daylight Saving Time Examples192................................................................................................................................................................
Selecting A Display Language193................................................................................................................................................................
Creating A Dictionary Server Script193................................................................................................................................................................
Chapter 8: Configuring Dial Plans195................................................................................................................................................................
About Dial Plans195................................................................................................................................................................
Digit Sequences196................................................................................................................................................................
Digit Sequence Examples199................................................................................................................................................................
Acceptance And Transmission Of The Dialed Digits201................................................................................................................................................................
Dial Plan Timer (off-hook Timer)202................................................................................................................................................................
Syntax For The Dial Plan Timer202................................................................................................................................................................
Interdigit Long Timer (incomplete Entry Timer)203................................................................................................................................................................
Syntax For The Interdigit Long Timer203................................................................................................................................................................
Interdigit Short Timer (complete Entry Timer)204................................................................................................................................................................
Syntax For The Interdigit Short Timer204................................................................................................................................................................
Editing Dial Plans On The Ip Phone205................................................................................................................................................................
Resetting The Control Timers206................................................................................................................................................................
Chapter 9: Configuring Led Patterns207................................................................................................................................................................
Led Script209................................................................................................................................................................
Led Script Examples210................................................................................................................................................................
Led Pattern210................................................................................................................................................................
Appendix A: Cisco Spa Ip Phone Field Reference212................................................................................................................................................................
Info Tab213................................................................................................................................................................
System Information213................................................................................................................................................................
Network Configuration (spcp)216................................................................................................................................................................
Vpn Status (cisco Spa525g Or Cisco Spa525g2 Only)217................................................................................................................................................................
Product Information217................................................................................................................................................................
Phone Status218................................................................................................................................................................
Ext Status219................................................................................................................................................................
Line/call Status220................................................................................................................................................................
Downloaded Ring Tone222................................................................................................................................................................
System Tab223................................................................................................................................................................
System Configuration223................................................................................................................................................................
Internet Connection Type And Static Ip Settings225................................................................................................................................................................
Power Settings (cisco Spa500 Series Or Cisco Spa300 Series Only)226................................................................................................................................................................
Pppoe Settings (cisco Spa525g Or Cisco Spa525g2 Only)226................................................................................................................................................................
Optional Network Configuration227................................................................................................................................................................
Vlan Settings228................................................................................................................................................................
Wi-fi Settings (cisco Spa525g Or Cisco Spa525g2 Only)230................................................................................................................................................................
Bluetooth Settings (cisco Spa525g Or Cisco Spa525g2 Only)230................................................................................................................................................................
Vpn Settings (cisco Spa525g Or Cisco Spa525g2 Only)230................................................................................................................................................................
Sip Tab231................................................................................................................................................................
Sip Parameters231................................................................................................................................................................
Sip Timer Values (sec)236................................................................................................................................................................
Response Status Code Handling239................................................................................................................................................................
Rtp Parameters240................................................................................................................................................................
Sdp Payload Types242................................................................................................................................................................
Nat Support Parameters245................................................................................................................................................................
Linksys Key System Parameters248................................................................................................................................................................
Provisioning Tab249................................................................................................................................................................
Regional Tab249................................................................................................................................................................
Call Progress Tone Description249................................................................................................................................................................
Vertical Service Activation Codes256................................................................................................................................................................
Vertical Service Announcement Codes261................................................................................................................................................................
Time (cisco Spa525g Or Cisco Spa525g2 Only)265................................................................................................................................................................
Language (cisco Spa525g Or Cisco Spa525g2 Only)266................................................................................................................................................................
Miscellaneous266................................................................................................................................................................
Phone Tab271................................................................................................................................................................
General271................................................................................................................................................................
Line Key274................................................................................................................................................................
Miscellaneous Line Key Settings276................................................................................................................................................................
Line Key Led Pattern277................................................................................................................................................................
Supplementary Services279................................................................................................................................................................
Ring Tone (cisco Spa300 Series And Cisco Spa500 Series)281................................................................................................................................................................
Ring Tone (cisco Wip310)282................................................................................................................................................................
Auto Input Gain (db)283................................................................................................................................................................
Multiple Paging Group Parameters284................................................................................................................................................................
Broadsoft Settings285................................................................................................................................................................
Ldap Corporate Directory Search286................................................................................................................................................................
Xml Service290................................................................................................................................................................
Extension Mobility290................................................................................................................................................................
Ext Tab292................................................................................................................................................................
Share Line Appearance293................................................................................................................................................................
Nat Settings294................................................................................................................................................................
Network Settings295................................................................................................................................................................
Sip Settings296................................................................................................................................................................
Call Feature Settings300................................................................................................................................................................
Proxy And Registration303................................................................................................................................................................
Subscriber Information306................................................................................................................................................................
Audio Configuration307................................................................................................................................................................
Dial Plan Script311................................................................................................................................................................
User Tab313................................................................................................................................................................
Call Forward313................................................................................................................................................................
Speed Dial313................................................................................................................................................................
Camera Settings (cisco Spa525g Or Cisco Spa525g2)314................................................................................................................................................................
Web Information Service Settings (cisco Spa525g Or Cisco Spa525g2)314................................................................................................................................................................
Audio Volume314................................................................................................................................................................
Screen (cisco Spa525g Or Cisco Spa525g2)315................................................................................................................................................................
Attendant Console Tab (cisco Spa500 Series)317................................................................................................................................................................
Attendant Console Status319................................................................................................................................................................
Cisco Spa525g Or Cisco Spa525g2-specific Tabs320................................................................................................................................................................
Wi-fi320................................................................................................................................................................
Bluetooth320................................................................................................................................................................
Personal Address Book322................................................................................................................................................................
Call History322................................................................................................................................................................
Speed Dials322................................................................................................................................................................
Firmware Upgrade322................................................................................................................................................................
Appendix B: Where To Go From Here323................................................................................................................................................................

Advertisement

Cisco SPA 303 Series Administration Manual

Cisco SPA 303 Series Administration Manual (311 pages)

Brand: Cisco | Category: IP Phone | Size: 4.7 MB
Table of contents
Table Of Contents3................................................................................................................................................................
Cisco Small Business Spa 300 Series, Spa 500 Series, And Wip310 Ip Phone Administration Guide13................................................................................................................................................................
Cisco Spa 500s Attendant Console16................................................................................................................................................................
Cisco Spa 9000 Voice System17................................................................................................................................................................
Cisco Unified Communications 500 Series For Small Business18................................................................................................................................................................
Other Sip Ip Pbx Call Control Systems19................................................................................................................................................................
Upgrading Firmware20................................................................................................................................................................
Determining Your Ip Address22................................................................................................................................................................
Downloading The Firmware23................................................................................................................................................................
Using The Web-based Configuration Utility24................................................................................................................................................................
Understanding Administrator And User Views26................................................................................................................................................................
Accessing Administrative Options27................................................................................................................................................................
Roadmap To Configuration Utility Features28................................................................................................................................................................
Viewing Phone Information31................................................................................................................................................................
Chapter 2: Configuring Lines And Extensions35................................................................................................................................................................
Configuring A Line36................................................................................................................................................................
Configuring Shared Line Appearance37................................................................................................................................................................
Assigning Busy Lamp Field, Call Pickup, And Speed Dial Functions To Unused Lines On A Cisco Spa 500 Series Ip Phone38................................................................................................................................................................
Configuring Speed Dial39................................................................................................................................................................
Cisco Spa 525g/525g2 (metaswitch)40................................................................................................................................................................
Configuring Unused Line Keys To Access Services41................................................................................................................................................................
Configuring Line Key Led Patterns On The Cisco Spa 300 Series Or Cisco Spa 500 Series Ip Phone43................................................................................................................................................................
Configuring Extensions45................................................................................................................................................................
Chapter 3: Customizing Cisco Spa And Wireless Ip Phones47................................................................................................................................................................
Configuring Phone Information And Display Settings48................................................................................................................................................................
Configuring Internal Voice Mail For Each Extension (when Using Cisco Spa 400 For Voice Mail)49................................................................................................................................................................
Changing The Display Background (cisco Spa 300 Series And Cisco Spa 500 Series)51................................................................................................................................................................
Configuring The Screen Saver52................................................................................................................................................................
Configuring The Lcd Contrast54................................................................................................................................................................
Configuring Back Light Settings (cisco Spa 525g/525g2)55................................................................................................................................................................
Enabling Call Features56................................................................................................................................................................
Enabling Automatic Call Distribution (acd) Service57................................................................................................................................................................
Enabling Call Park And Call Pickup Services58................................................................................................................................................................
Enabling Conferencing59................................................................................................................................................................
Enabling The Missed Call Shortcut60................................................................................................................................................................
Enabling Paging (intercom)61................................................................................................................................................................
Configuring Paging Groups62................................................................................................................................................................
Enabling Secure Call63................................................................................................................................................................
Customizing Phone Softkeys64................................................................................................................................................................
Programmable Softkeys68................................................................................................................................................................
Configuration Example69................................................................................................................................................................
Configuring The Message Waiting Indicator70................................................................................................................................................................
Configuring Ring Tones71................................................................................................................................................................
Configuring On-demand Ring Tones (cisco Spa 525g/525g2)72................................................................................................................................................................
User-created Mp3 Ring Tones (cisco Spa 525g/525g2)73................................................................................................................................................................
Assigning A Ring Tone To An Extension75................................................................................................................................................................
Configuring Audio Settings76................................................................................................................................................................
Configuring Audio Input Gain (cisco Spa 300 Series And Cisco Spa 500 Series)77................................................................................................................................................................
Enabling Wireless (cisco Spa 525g/525g2 Only)78................................................................................................................................................................
Using A Bluetooth Headset (cisco Spa 525g/525g2)79................................................................................................................................................................
Pairing Your Cisco Spa 525g2 With A Bluetooth-enabled Mobile Phone81................................................................................................................................................................
Initiating Pairing From Your Bluetooth-enabled Mobile Phone82................................................................................................................................................................
Enabling Sms Messaging83................................................................................................................................................................
Enabling The Web Server84................................................................................................................................................................
Configuring Lightweight Directory Access Protocol (ldap) For The Cisco Spa 300 Series And Cisco Spa 500 Series Ip Phones86................................................................................................................................................................
Configuring Broadsoft Directory90................................................................................................................................................................
Configuring Synchronization Of Do Not Disturb And Call Forward91................................................................................................................................................................
Configuring Xml Services92................................................................................................................................................................
Configuring Music On Hold94................................................................................................................................................................
Configuring Extension Mobility95................................................................................................................................................................
Configuring Video Surveillance On The Cisco Spa 525g/525g296................................................................................................................................................................
Configuring The User Name And Account On The Camera97................................................................................................................................................................
Viewing The Video98................................................................................................................................................................
Chapter 4: Configuring Sip, Spcp, And Nat99................................................................................................................................................................
Sip Over Tcp100................................................................................................................................................................
Sip Proxy Redundancy101................................................................................................................................................................
Rfc3311 Support102................................................................................................................................................................
Configuring Sip Timer Values106................................................................................................................................................................
Configuring Response Status Code Handling109................................................................................................................................................................
Configuring Sdp Payload Types111................................................................................................................................................................
Configuring Sip Settings For Extensions114................................................................................................................................................................
Configuring A Sip Proxy Server118................................................................................................................................................................
Configuring Subscriber Information Parameters121................................................................................................................................................................
Configuring Spcp On The Cisco Spa 525g/525g2122................................................................................................................................................................
Configuring Spcp On The Cisco Spa 300 Series And Cisco Spa 50xg123................................................................................................................................................................
Nat Mapping With Session Border Controller124................................................................................................................................................................
Configuring Nat Mapping With Stun125................................................................................................................................................................
Determining Whether The Router Uses Symmetric Or Asymmetric Nat126................................................................................................................................................................
Chapter 5: Configuring Security, Quality, And Network Features128................................................................................................................................................................
Sip Initial Invite And Mwi Challenge129................................................................................................................................................................
Srtp And Securing Calls130................................................................................................................................................................
Secure Call Indication Tone131................................................................................................................................................................
Ensuring Voice Quality132................................................................................................................................................................
Bandwidth Requirements133................................................................................................................................................................
Factors Affecting Voice Quality134................................................................................................................................................................
Configuring Voice Codecs137................................................................................................................................................................
Configuring Domain And Internet Settings140................................................................................................................................................................
Configuring Dhcp, Static Ip, And Pppoe Information141................................................................................................................................................................
Setting A Static Ip Address142................................................................................................................................................................
Configuring Pppoe Settings (cisco Spa 525g/525g2 Only)143................................................................................................................................................................
Configuring Vlan Settings145................................................................................................................................................................
Configuring Ssl Vpn On The Cisco Spa 525g/525g2147................................................................................................................................................................
Configuring The Vpn On The Security Appliance148................................................................................................................................................................
Chapter 6: Provisioning Basics151................................................................................................................................................................
Provisioning Capabilities152................................................................................................................................................................
Ip Phone Configuration Profiles154................................................................................................................................................................
Obtaining The Spc Tool155................................................................................................................................................................
General Purpose Parameters156................................................................................................................................................................
Upgrading, Resyncing, And Rebooting Phones157................................................................................................................................................................
Firmware Upgrade Parameters158................................................................................................................................................................
Resyncing A Phone159................................................................................................................................................................
Rebooting A Phone160................................................................................................................................................................
Automatic In-house Preprovisioning161................................................................................................................................................................
Configuration Access Control162................................................................................................................................................................
Server Certificates163................................................................................................................................................................
Obtaining A Server Certificate164................................................................................................................................................................
Chapter 7: Configuring Regional Parameters And Supplementary Services165................................................................................................................................................................
Advanced Scripting For Cadences, Call Progress Tones, And Ring Tones166................................................................................................................................................................
Example 1: Dial Tone167................................................................................................................................................................
Example 1: Sit Tone168................................................................................................................................................................
Call Progress Tones169................................................................................................................................................................
Control Timer Values (sec)170................................................................................................................................................................
Configuring Supplementary Services (star Codes)171................................................................................................................................................................
Activating Or Deactivating Supplementary Services176................................................................................................................................................................
Bonus Services Announcement Description177................................................................................................................................................................
Outbound Call Codec Selection Codes178................................................................................................................................................................
Miscellaneous Parameters179................................................................................................................................................................
Localizing Your Ip Phone180................................................................................................................................................................
Managing The Time And Date181................................................................................................................................................................
Configuring Daylight Savings Time182................................................................................................................................................................
Daylight Saving Time Examples183................................................................................................................................................................
Creating A Dictionary Server Script184................................................................................................................................................................
Chapter 8: Configuring Dial Plans186................................................................................................................................................................
Digit Sequences188................................................................................................................................................................
Digit Sequence Examples190................................................................................................................................................................
Acceptance And Transmission Of The Dialed Digits192................................................................................................................................................................
Dial Plan Timer (off-hook Timer)193................................................................................................................................................................
Interdigit Long Timer (incomplete Entry Timer)194................................................................................................................................................................
Interdigit Short Timer (complete Entry Timer)195................................................................................................................................................................
Editing Dial Plans On The Ip Phone196................................................................................................................................................................
Resetting The Control Timers197................................................................................................................................................................
Chapter 9: Configuring The Cisco Spa 500s Attendant Console198................................................................................................................................................................
Cisco Spa 500s Features199................................................................................................................................................................
Setting Up The Cisco Spa 500s Attendant Console200................................................................................................................................................................
Configuring The Cisco Spa 9000 For The Cisco Spa 500s201................................................................................................................................................................
Configuring The Asterisk Server For The Cisco Spa 500s202................................................................................................................................................................
Configuring The Cisco Spa 500s203................................................................................................................................................................
Unit/key Configuration Scripts204................................................................................................................................................................
Assigning Cisco Spa 500s Leds To Phone Extensions206................................................................................................................................................................
Broadsoft Syntax207................................................................................................................................................................
Attendant Console Parameters208................................................................................................................................................................
Monitoring The Cisco Spa 500s209................................................................................................................................................................
Cisco Spa 500s Unit Monitoring Notes210................................................................................................................................................................
Led Script211................................................................................................................................................................
Led Script Examples212................................................................................................................................................................
Info Tab215................................................................................................................................................................
Network Configuration (spcp)217................................................................................................................................................................
Vpn Status (spa 525g/525g2 Only)218................................................................................................................................................................
Phone Status219................................................................................................................................................................
Ext Status221................................................................................................................................................................
Downloaded Ring Tone223................................................................................................................................................................
System Tab224................................................................................................................................................................
Internet Connection Type And Static Ip Settings225................................................................................................................................................................
Pppoe Settings (cisco Spa 525g/525g2 Only)226................................................................................................................................................................
Optional Network Configuration227................................................................................................................................................................
Vlan Settings228................................................................................................................................................................
Wi-fi Settings (cisco Spa 525g/525g2 Only)229................................................................................................................................................................
Sip Parameters230................................................................................................................................................................
Sip Timer Values (sec)234................................................................................................................................................................
Response Status Code Handling236................................................................................................................................................................
Rtp Parameters237................................................................................................................................................................
Sdp Payload Types239................................................................................................................................................................
Nat Support Parameters242................................................................................................................................................................
Linksys Key System Parameters244................................................................................................................................................................
Regional Tab245................................................................................................................................................................
Distinctive Ring Patterns248................................................................................................................................................................
Vertical Service Activation Codes250................................................................................................................................................................
Vertical Service Announcement Codes255................................................................................................................................................................
Time (cisco Spa 525g/525g2 Only)258................................................................................................................................................................
Phone Tab264................................................................................................................................................................
Line Key267................................................................................................................................................................
Miscellaneous Line Key Settings269................................................................................................................................................................
Supplementary Services271................................................................................................................................................................
Ring Tone (cisco Spa 300 Series And Cisco Spa 500 Series)273................................................................................................................................................................
Ring Tone (wip310)274................................................................................................................................................................
Auto Input Gain (db)275................................................................................................................................................................
Multiple Paging Group Parameters276................................................................................................................................................................
Directory Search278................................................................................................................................................................
Xml Service281................................................................................................................................................................
General285................................................................................................................................................................
Nat Settings286................................................................................................................................................................
Sip Settings287................................................................................................................................................................
Call Feature Settings290................................................................................................................................................................
Proxy And Registration293................................................................................................................................................................
Subscriber Information295................................................................................................................................................................
Audio Configuration296................................................................................................................................................................
Dial Plan299................................................................................................................................................................
User Tab300................................................................................................................................................................
Speed Dial301................................................................................................................................................................
Audio Volume302................................................................................................................................................................
Attendant Console Tab (cisco Spa 500 Series)304................................................................................................................................................................
Unit305................................................................................................................................................................
Attendant Console Status306................................................................................................................................................................
Cisco Spa 525g/525g2-specific Tabs307................................................................................................................................................................
Personal Address Book308................................................................................................................................................................
Call History309................................................................................................................................................................
Where To Go From Here310................................................................................................................................................................
Product Resources310................................................................................................................................................................
Cisco SPA 303 Series User Manual

Cisco SPA 303 Series User Manual (95 pages)

SPA300 Series and SPA500 Series IP Phones with Cisco Unified Communications  
Brand: Cisco | Category: IP Phone | Size: 2.74 MB
Table of contents
Table Of Contents3................................................................................................................................................................
Chapter 1: Getting Started6................................................................................................................................................................
Overview Of The Cisco Small Business Ip Phones7................................................................................................................................................................
Phone Features8................................................................................................................................................................
Model Comparison8................................................................................................................................................................
Phone Components Of Cisco Spa3019................................................................................................................................................................
Phone Components Of Cisco Spa303 And Cisco Spa500 Series Models11................................................................................................................................................................
Cisco Spa500s Attendant Console14................................................................................................................................................................
Connecting Wired And Wireless Headsets (optional)15................................................................................................................................................................
Using Softkeys To Handle Calls17................................................................................................................................................................
Using Your Line Buttons20................................................................................................................................................................
Extensions20................................................................................................................................................................
Shared Lines20................................................................................................................................................................
Status Indicators21................................................................................................................................................................
Using The Feature Buttons21................................................................................................................................................................
Entering And Editing Characters23................................................................................................................................................................
Using The Setup Menu25................................................................................................................................................................
Voice Mail25................................................................................................................................................................
Chapter 2: Using Basic Phone Functions26................................................................................................................................................................
Choosing An Audio Device27................................................................................................................................................................
Adjusting Volume And Muting29................................................................................................................................................................
Placing, Answering, And Managing Calls30................................................................................................................................................................
Placing A Call31................................................................................................................................................................
Answering, Diverting, And Ending Calls33................................................................................................................................................................
Managing Multiple Calls34................................................................................................................................................................
Using A Hot Phone35................................................................................................................................................................
Using A Paired Phone36................................................................................................................................................................
Using The Intercom And Paging Features37................................................................................................................................................................
Transferring Calls39................................................................................................................................................................
Viewing And Returning Missed Calls41................................................................................................................................................................
Forwarding All Calls43................................................................................................................................................................
Setting Do Not Disturb44................................................................................................................................................................
Enabling Or Disabling Call Waiting45................................................................................................................................................................
Picking Up A Call For Another Extension46................................................................................................................................................................
Parking A Call47................................................................................................................................................................
Creating A Three-way Conference Call49................................................................................................................................................................
Using The Phone Directories50................................................................................................................................................................
Using Your Contact List (personal Address Book)51................................................................................................................................................................
Using The Corporate Directories54................................................................................................................................................................
Using The Call History Lists54................................................................................................................................................................
Setting Or Changing A Phone Password56................................................................................................................................................................
Using The Voicemail System58................................................................................................................................................................
Setting Up Your Voicemail Box58................................................................................................................................................................
Accessing Voicemail59................................................................................................................................................................
Voicemail Options60................................................................................................................................................................
Chapter 3: Using Advanced Phone Features63................................................................................................................................................................
Configuring Privacy Features64................................................................................................................................................................
Enabling And Using Dial Assistance66................................................................................................................................................................
Creating And Using Personal Speed Dials67................................................................................................................................................................
Adjusting Your Display Screen69................................................................................................................................................................
Configuring The Phone Screen Saver71................................................................................................................................................................
Customizing The Ring Tones For Your Extensions75................................................................................................................................................................
Using Star Codes On Cisco Ip Phones76................................................................................................................................................................
Using The Interactive Voice Response Menu On Cisco Spa301 And Cisco Spa501g79................................................................................................................................................................
Connecting A Cisco Spa525 Model Phone To The Wireless Voice Network80................................................................................................................................................................
Using The Cisco Spa 525g2 With Your Bluetooth-enabled Mobile Phone81................................................................................................................................................................
Enabling Bluetooth82................................................................................................................................................................
Pairing Your Cisco Spa 525g2 With A Bluetooth-enabled Mobile Phone82................................................................................................................................................................
Initiating Pairing From The Cisco Spa 525g283................................................................................................................................................................
Initiating Pairing From Your Bluetooth-enabled Mobile Phone84................................................................................................................................................................
Importing Your Mobile Phone Address Book Into The Cisco Spa 525g285................................................................................................................................................................
Making A Mobile Phone Call Using Your Cisco Spa 525g286................................................................................................................................................................
Receiving Mobile Phone Calls Using The Cisco Spa 525g287................................................................................................................................................................
Switching Audio From Your Cisco Spa 525g2 To Your Mobile Phone87................................................................................................................................................................
Viewing Mobile Phone Battery And Signal Information On Your Cisco Spa 525g287................................................................................................................................................................
Charging Your Mobile Phone Using Your Cisco Spa 525g288................................................................................................................................................................
Changing The System Time Settings89................................................................................................................................................................
Appendix A: Using An Analog Phone With The Cisco Uc320w91................................................................................................................................................................
Basic Calling Functions On Analog Phones91................................................................................................................................................................
Using Star Codes For Special Features On Analog Phones92................................................................................................................................................................
Appendix B: Where To Go From Here95................................................................................................................................................................
Cisco SPA 303 Series User Manual

Cisco SPA 303 Series User Manual (84 pages)

Brand: Cisco | Category: IP Phone | Size: 1.33 MB
Table of contents
Table Of Contents3................................................................................................................................................................
Chapter 1: Getting Started6................................................................................................................................................................
Overview Of The Cisco Small Business Ip Phones7................................................................................................................................................................
Phone Features8................................................................................................................................................................
Model Comparison8................................................................................................................................................................
Phone Components Of Cisco Spa3019................................................................................................................................................................
Phone Components Of Cisco Spa303 And Cisco Spa500 Series Models11................................................................................................................................................................
Cisco Spa500s Attendant Console14................................................................................................................................................................
Connecting Wired And Wireless Headsets (optional)15................................................................................................................................................................
Using Softkeys To Handle Calls17................................................................................................................................................................
Using Your Line Buttons20................................................................................................................................................................
Extensions20................................................................................................................................................................
Shared Lines20................................................................................................................................................................
Status Indicators21................................................................................................................................................................
Using The Feature Buttons21................................................................................................................................................................
Entering And Editing Characters23................................................................................................................................................................
Chapter 2: Using Basic Phone Functions26................................................................................................................................................................
Choosing An Audio Device27................................................................................................................................................................
Adjusting Volume And Muting29................................................................................................................................................................
Placing, Answering, And Managing Calls30................................................................................................................................................................
Placing A Call30................................................................................................................................................................
Answering, Diverting, And Ending Calls32................................................................................................................................................................
Managing Multiple Calls33................................................................................................................................................................
Using The Intercom And Paging Features35................................................................................................................................................................
Transferring Calls37................................................................................................................................................................
Viewing And Returning Missed Calls39................................................................................................................................................................
Forwarding All Calls41................................................................................................................................................................
Setting Do Not Disturb42................................................................................................................................................................
Enabling Or Disabling Call Waiting43................................................................................................................................................................
Picking Up A Call For Another Extension44................................................................................................................................................................
Parking A Call45................................................................................................................................................................
Creating A Three-way Conference Call47................................................................................................................................................................
Using The Phone Directories48................................................................................................................................................................
Using Your Contact List (personal Address Book)49................................................................................................................................................................
Using The Corporate Directories52................................................................................................................................................................
Using The Call History Lists52................................................................................................................................................................
Setting Or Changing A Phone Password54................................................................................................................................................................
Accessing Voice Mail56................................................................................................................................................................
Chapter 3: Using Advanced Phone Features57................................................................................................................................................................
Configuring Privacy Features58................................................................................................................................................................
Enabling And Using Dial Assistance60................................................................................................................................................................
Creating And Using Personal Speed Dials61................................................................................................................................................................
Adjusting Your Display Screen63................................................................................................................................................................
Configuring The Phone Screen Saver65................................................................................................................................................................
Customizing The Ring Tones For Your Extensions69................................................................................................................................................................
Using Star Codes70................................................................................................................................................................
Using The Interactive Voice Response Menu On Cisco Spa501g73................................................................................................................................................................
Connecting A Cisco Spa525 Model Phone To The Wireless Voice Network75................................................................................................................................................................
Using The Cisco Spa 525g2 With Your Bluetooth-enabled Mobile Phone76................................................................................................................................................................
Enabling Bluetooth76................................................................................................................................................................
Pairing Your Cisco Spa 525g2 With A Bluetooth-enabled Mobile Phone77................................................................................................................................................................
Initiating Pairing From The Cisco Spa 525g277................................................................................................................................................................
Initiating Pairing From Your Bluetooth-enabled Mobile Phone78................................................................................................................................................................
Importing Your Mobile Phone Address Book Into The Cisco Spa 525g280................................................................................................................................................................
Making A Mobile Phone Call Using Your Cisco Spa 525g280................................................................................................................................................................
Receiving Mobile Phone Calls Using The Cisco Spa 525g281................................................................................................................................................................
Switching Audio From Your Cisco Spa 525g2 To Your Mobile Phone82................................................................................................................................................................
Viewing Mobile Phone Battery And Signal Information On Your Cisco Spa 525g282................................................................................................................................................................
Charging Your Mobile Phone Using Your Cisco Spa 525g283................................................................................................................................................................
Where To Go From Here84................................................................................................................................................................
Cisco SPA 303 Series User Manual

Cisco SPA 303 Series User Manual (53 pages)

Unified Communications Manager Express for IP Phone  
Brand: Cisco | Category: IP Phone | Size: 2.7 MB
Table of contents
Table Of Contents3................................................................................................................................................................
Chapter 1: Getting Started6................................................................................................................................................................
About This Document6................................................................................................................................................................
Overview Of The Cisco Small Business Ip Phones8................................................................................................................................................................
Caring For Your Phone9................................................................................................................................................................
Getting To Know The Cisco Spa 3019................................................................................................................................................................
Getting To Know The Cisco Spa 30311................................................................................................................................................................
Softkey Buttons13................................................................................................................................................................
Using Keypad Shortcuts14................................................................................................................................................................
Chapter 2: Installing Your Phone15................................................................................................................................................................
Before You Begin15................................................................................................................................................................
Installing Your Cisco Spa 301 Ip Phone16................................................................................................................................................................
Connecting The Handset16................................................................................................................................................................
Connecting The Power16................................................................................................................................................................
Connecting Your Cisco Spa 301 To The Network17................................................................................................................................................................
Installing Your Cisco Spa 303 Ip Phone18................................................................................................................................................................
Connecting Your Cisco Spa 303 To The Network19................................................................................................................................................................
(optional) Installing The Cisco Spa 303 Stand20................................................................................................................................................................
(optional) Connecting A Pc To Your Cisco Spa 30320................................................................................................................................................................
(optional) Connecting Wired And Wireless Headsets20................................................................................................................................................................
(optional) Mounting Your Cisco Spa 30x Phone To The Wall21................................................................................................................................................................
Reversing The Handset Retention Tab27................................................................................................................................................................
Verifying Phone Startup28................................................................................................................................................................
Upgrading Your Phone's Firmware29................................................................................................................................................................
Chapter 3: Using Basic Phone Functions30................................................................................................................................................................
Using Phone Hardware And Accessories (cisco Spa 303)31................................................................................................................................................................
Using The Speakerphone31................................................................................................................................................................
Using The Headset With Your Ip Phone31................................................................................................................................................................
Switching Between The Handset/headset/speakerphone During A Call31................................................................................................................................................................
Adjusting Call Volume And Muting31................................................................................................................................................................
Adjusting Call Volume31................................................................................................................................................................
Adjusting The Ringer Volume32................................................................................................................................................................
Using Mute (cisco Spa 303)32................................................................................................................................................................
Placing Or Answering A Call32................................................................................................................................................................
Using Hold And Resume33................................................................................................................................................................
Ignoring An Incoming Call When You Are On A Call34................................................................................................................................................................
Ending A Call34................................................................................................................................................................
Transferring Calls (cisco Spa 303)34................................................................................................................................................................
Performing An Attended Transfer35................................................................................................................................................................
Redialing A Number35................................................................................................................................................................
Viewing And Returning Missed Calls (cisco Spa 303)36................................................................................................................................................................
Forwarding All Calls To Another Number (cisco Spa 303)36................................................................................................................................................................
Forwarding All Calls36................................................................................................................................................................
Setting Do Not Disturb (cisco Spa 303)37................................................................................................................................................................
Picking Up A Call From Another Extension (cisco Spa 303)37................................................................................................................................................................
Using Call Back38................................................................................................................................................................
Placing A Three-way Conference Call38................................................................................................................................................................
Using Call Back" Section38................................................................................................................................................................
Using The Local Directory (cisco Spa 303)39................................................................................................................................................................
Using The Call History Lists (cisco Spa 303)40................................................................................................................................................................
Deleting All Numbers From The Missed Calls, Received Calls, Or Placed Calls List40................................................................................................................................................................
Accessing Voicemail41................................................................................................................................................................
Chapter 4: Using Advanced Phone Features42................................................................................................................................................................
Logging In To Your Phone/extension Mobility (cisco Spa 303)42................................................................................................................................................................
Customizing Your Lcd Screen (cisco Spa42................................................................................................................................................................
Adding And Using Speed Dials (cisco Spa 303)44................................................................................................................................................................
Monitoring/accessing Another Phone From Your Phone (cisco Spa 303)46................................................................................................................................................................
Customizing Your Lcd Screen (cisco Spa 303)46................................................................................................................................................................
Changing The Lcd Screen Contrast46................................................................................................................................................................
Configuring The Phone Screen Saver46................................................................................................................................................................
Turning On The Screen Saver Immediately47................................................................................................................................................................
Updating Your Ring Tone48................................................................................................................................................................
Using The Interactive Voice Response Menu On The Cisco Spa 30148................................................................................................................................................................
Advanced Procedures For Technical Support Personnel49................................................................................................................................................................
Viewing Status Information And Statistics50................................................................................................................................................................
Rebooting, Restarting, And Resetting A Phone50................................................................................................................................................................
Appendix A: Where To Go From Here52................................................................................................................................................................
Cisco SPA 303 Series User Manual

Cisco SPA 303 Series User Manual (51 pages)

IP Phone for 8x8 Virtual Office  
Brand: Cisco | Category: IP Phone | Size: 2.28 MB
Table of contents
Table Of Contents3................................................................................................................................................................
Chapter 1: Getting Started6................................................................................................................................................................
About This Document6................................................................................................................................................................
Overview Of The Cisco Small Business Ip Phones8................................................................................................................................................................
Caring For Your Phone8................................................................................................................................................................
Getting To Know The Cisco Spa 3039................................................................................................................................................................
Softkey Buttons11................................................................................................................................................................
Using Keypad Shortcuts13................................................................................................................................................................
Chapter 2: Installing Your Phone14................................................................................................................................................................
Before You Begin14................................................................................................................................................................
Installing Your Cisco Spa 303 Ip Phone15................................................................................................................................................................
Connecting The Handset15................................................................................................................................................................
Connecting The Power16................................................................................................................................................................
Connecting Your Cisco Spa 303 To The Network16................................................................................................................................................................
(optional) Installing The Cisco Spa 303 Stand17................................................................................................................................................................
(optional) Connecting A Pc To Your Cisco Spa 30317................................................................................................................................................................
(optional) Connecting Wired And Wireless Headsets17................................................................................................................................................................
(optional) Mounting Your Cisco Spa 303 Phone To The Wall18................................................................................................................................................................
Reversing The Handset Retention Tab24................................................................................................................................................................
Verifying Phone Startup25................................................................................................................................................................
Upgrading Your Phone's Firmware26................................................................................................................................................................
Chapter 3: Using Basic Phone Functions27................................................................................................................................................................
Using Phone Hardware And Accessories28................................................................................................................................................................
Using The Speakerphone28................................................................................................................................................................
Using The Headset With Your Ip Phone28................................................................................................................................................................
Switching Between The Handset/headset/speakerphone During A Call28................................................................................................................................................................
Adjusting Call Volume And Muting29................................................................................................................................................................
Adjusting Call Volume29................................................................................................................................................................
Adjusting The Ringer Volume29................................................................................................................................................................
Using Mute (cisco Spa 303)29................................................................................................................................................................
Placing Or Answering A Call30................................................................................................................................................................
Using Hold And Resume30................................................................................................................................................................
Ending A Call31................................................................................................................................................................
Transferring Calls32................................................................................................................................................................
Performing An Attended Transfer32................................................................................................................................................................
Performing An Unattended (blind) Transfer32................................................................................................................................................................
Performing An Transfer To Voicemail33................................................................................................................................................................
Redialing A Number33................................................................................................................................................................
Viewing And Returning Missed Calls33................................................................................................................................................................
Using The Intercom34................................................................................................................................................................
Forwarding Calls - Online Setup34................................................................................................................................................................
Forwarding Calls - Phone-based Setup35................................................................................................................................................................
Forwarding All Calls35................................................................................................................................................................
Setting Do Not Disturb35................................................................................................................................................................
Placing A Three-way Conference Call36................................................................................................................................................................
Using Conference Bridges37................................................................................................................................................................
Conference Menu Options37................................................................................................................................................................
Using The Phone Directories39................................................................................................................................................................
Using Your Personal Directory39................................................................................................................................................................
Using The Corporate Directory40................................................................................................................................................................
Using The Call History Lists41................................................................................................................................................................
Deleting All Numbers From The Missed Calls, Received Calls, Or Placed Calls List41................................................................................................................................................................
Accessing Voicemail42................................................................................................................................................................
Recording Calls (virtual Office Pro Users Only)42................................................................................................................................................................
Chapter 4: Using Advanced Phone Features43................................................................................................................................................................
Creating Speed Dials44................................................................................................................................................................
Creating Speed Dials On Unused Line Buttons44................................................................................................................................................................
Creating Numerical Speed Dials44................................................................................................................................................................
Using Speed Dials45................................................................................................................................................................
Customizing Your Lcd Screen45................................................................................................................................................................
Changing The Lcd Screen Contrast45................................................................................................................................................................
Configuring The Phone Screen Saver45................................................................................................................................................................
Turning On The Screen Saver Immediately46................................................................................................................................................................
Updating Your Ring Tone47................................................................................................................................................................
Advanced Procedures For Technical Support47................................................................................................................................................................
Viewing Status Information And Statistics47................................................................................................................................................................
Rebooting, Restarting, And Resetting A Phone48................................................................................................................................................................
Where To Go From Here50................................................................................................................................................................
Cisco SPA 303 Series User Manual

Cisco SPA 303 Series User Manual (11 pages)

Cisco Small Business SPA300 / SPA500 Series  
Brand: Cisco | Category: IP Phone | Size: 0.29 MB
Table of contents
Using Softkeys To Handle Calls4................................................................................................................................................................
Placing A Call7................................................................................................................................................................
Managing Multiple Calls9................................................................................................................................................................
Transferring Calls9................................................................................................................................................................
Forwarding All Calls10................................................................................................................................................................
Setting Do Not Disturb10................................................................................................................................................................
Cisco SPA 303 Series Setup And Troubleshooting Manual

Cisco SPA 303 Series Setup And Troubleshooting Manual (11 pages)

Brand: Cisco | Category: IP Phone | Size: 2.02 MB
Table of contents
Getting Familiar With Your Phone2................................................................................................................................................................
Setting Up Your Phone2................................................................................................................................................................
Using Your Phone4................................................................................................................................................................
Transferring Calls5................................................................................................................................................................
Troubleshooting7................................................................................................................................................................
Cisco SPA 303 Series Datasheet

Cisco SPA 303 Series Datasheet (7 pages)

3-Line IP Phone  
Brand: Cisco | Category: IP Phone | Size: 0.2 MB
Cisco SPA 303 Series Quick Start Manual

Cisco SPA 303 Series Quick Start Manual (5 pages)

Small Business IP phone  
Brand: Cisco | Category: IP Phone | Size: 0.36 MB
Cisco SPA 303 Series Quick User Manual

Cisco SPA 303 Series Quick User Manual (2 pages)

3 line appearance phone  
Brand: Cisco | Category: Telephone | Size: 0.99 MB
Cisco SPA 303 Series Quick Start Manual

Cisco SPA 303 Series Quick Start Manual (2 pages)

SPA 300 Series IP Phone  
Brand: Cisco | Category: IP Phone | Size: 1.6 MB

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