Enabling Call Transfer And Call Forwarding Services; Enabling Conferencing - Cisco SPA303 Administration Manual

Customizing Cisco SPA and Wireless IP Phones
Enabling Call Features
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
STEP 1
STEP 2
STEP 3
STEP 4
STEP 5
Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide

Enabling Call Transfer and Call Forwarding Services

Log in to the configuration utility.
Click Admin Login and advanced.
Click the Phone tab.
Under Supplementary Services, under the transfer type you want to enable,
choose yes:
• Attn Transfer Serv—Attended call transfer service. The user answers the
call before transferring it.
• Blind Transfer Serv—Blind call transfer service. The user transfers the call
without speaking to the caller.
You can also enable or disable call forwarding:
• Cfwd All—Forwards all calls.
• Cfwd Busy—Forwards calls only if the line is busy.
• Cfwd No Ans—Forwards calls only if the line is not answered.
Click Submit All Changes.

Enabling Conferencing

To allow the user to perform call conferencing on the phone:
Log in to the configuration utility.
Click Admin Login and advanced.
Click the Phone tab.
Under Supplementary Services, in the Conference Serv field, choose yes.
Click Submit All Changes.
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