Using Softkeys To Handle Calls - Cisco SPA303 User Manual

Cisco small business spa300 / spa500 series
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Using Softkeys to Handle Calls

Softkeys are dynamic buttons that appear on the phone screen to provide access to
special functions for the current task or the selected menu.
Four Softkeys can be displayed at one time. When additional options are available, a
right-arrow icon (>) or left-arrow icon (<) appears at the right or left end of the softkey
area. Press the left-arrow or right-arrow navigation button to view more softkeys.
*NOTE
Softkey labels vary on different models. Availability of a particular softkey depends on the
phone state, the configuration, and the phone model.
> or <
Answer
Bxfer, BlindXfer
Call Rtn
Cfwd, -Cfwd
Dnd, -Dnd, Clr
Dnd
Conf
Indicates that more softkeys are available by pressing the left-arrow or
right-arrow navigation button.
Answers a ringing call.
To transfer a call to another user without announcing the call, press this
softkey, enter the extension or phone number, and then press the softkey
again.
Returns the last call that was received on this phone.
Press
to forward all incoming calls. Then enter an extension or
phone number. Press
Press
(Do not Disturb) to prevent calls from ringing your phone;
calls are forwarded to your Call Forward All number. Press
to receive calls normally.
During an active call, press this softkey to initiate a conference call. Enter
a number, wait for an answer, and then press
conference for everyone, press
conference and allow the other callers to continue the call, press
to receive calls normally.
or hang up. To exit the
4
or
again. To end the
.

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