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Quick Start Guide

Hosted PBX Service
Cisco SPA 303 and SPA 504G Phone

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   Summary of Contents for Cisco SPA 504G

  • Page 1: Quick Start Guide

    Quick Start Guide Hosted PBX Service Cisco SPA 303 and SPA 504G Phone...

  • Page 2

    Welcome to your Hosted PBX Service.

  • Page 3

    What’s in the box? Cisco SPA 303 and 504G Phones A. Phone Base E. Power Adapter with Plug B. Handset F. Quick Start Guide C. Handset Cord G. Stand (not pictured) D. Network Cable Quick Start Guide...

  • Page 4

    Please follow the diagram to install your phone. Once plugged in, the phone will automatically download its configuration and start to work. Figure 1 Phone Connections Auxiliary Port (For use only with the Cisco Attendant Console.) Upper Slots Lower Slots...

  • Page 5

    1. Auxiliary port. Only for use with the Cisco Attendant Console. 2. Power Port. Insert the Power Adapter into this port. (Use only with a Cisco PA100 Power Adapter.) 3. Additional Ethernet Port. Connect an Ethernet cable to this port to provide network connectivity to a PC.

  • Page 6

    Voicemail Box Setup RECORDING YOUR PERSONAL VOICEMAIL GREETING Press the Messages button Enter the default PIN of 0000. Select option 8 for User Options. Select option 1 to record the unavailable greeting. Follow the voice prompts to record and check your greeting. CHANGING THE PIN FROM THE PHONE Press the Messages button.

  • Page 8

    Features Message Waiting Handset Indicator IP Phone Screen Line Keys Softkey Buttons Navigation Button Messages Button Hold Button Setup Button Mute Button Headset Button Keypad Speaker Volume Button Button Button Description...

  • Page 9

    Figure 1. Other mode The parts of a SPA509G IP phone are shown in but might vary. but might vary. Figure 1 SPA509G Phone Components Figure 1 SPA509G Phone Components Message Waiting Handset Indicator IP Phone Screen Line Keys Softkey Buttons Navigation Button Messages Button Hold Button...

  • Page 10

    Commonly Used Features PLACING OUTGOING CALLS When the phone is not in use: Pick up the Handset or press the “Speakerphone” button. Dial a 3-digit extension or telephone number. When you are already on a call: Press a Line Button on the right of the display. This will place the first call on hold AND give a dial tone to make a second call.

  • Page 11

    IGNORING AN INCOMING CALL Press the “Ignore” Softkey to immediately send the caller to voicemail. ENDING A CALL …On the Handset: Press the “End Call” Softkey. …On a Headset: Press the “Headset” button. …On Speakerphone: Press the “Speakerphone” button. HOLD Placing a Call On Hold: •...

  • Page 12

    TRANSFERRING CALLS Blind Transfers: While on a call, press the right arrow key. Press the “Bxfer” Softkey. Dial the desired phone number or extension number. Press the “Dial” Softkey The call is automatically transferred. Attended (Consultative or Warm ) Transfers: While on a call, press the “Xfer”...

  • Page 13

    VOLUME ADJUSTMENT In-Call Volume: • While on a call, press the “+” and “-” buttons to raise or lower the volume. Ringer Volume: • While the phone is not in use, press the “+” and “-” buttons to adjust the ringer volume on the phone. CALL WAITING When an inbound call rings in, you will hear a beep tone emitted by your phone.

  • Page 14

    CALL WAITING (CONTINUED) To Ignore the Second Call: • Press the “Ignore” Softkey to send the caller to voicemail Note: The caller will continue to hear ringing for the specified amount of time, defined in the phone’s “No Answer Forwarding” settings. SPEAKERPHONE While the phone is not in use: •...

  • Page 15

    FORWARDING ALL, BUSY OR NO ANSWER CALLS Press the “Menu” button, and then Option 6. Select the type of forwarding you want to set and press the “Edit” Softkey. Enter / verify the contact number where calls will be forwarded. Press the “OK”...

  • Page 16

    We are here to help. http://controlpanel.msoutlookonline.net/support/kb/...

  • Page 17

    CISCOSPA303-504G-PLR-QS-001 *CISCOSPA303-504G-PLR-QS-001*...

This manual also for:

Spa 303

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