Using The Interactive Voice Response Menu On Cisco Spa501G - Cisco SPA300 Series User Manual

Using Advanced Phone Features

Using the Interactive Voice Response Menu on Cisco SPA501G

Using the Interactive Voice Response Menu on Cisco
SPA501G
STEP 1
STEP 2
STEP 3
STEP 4
Cisco SPA300 and SPA500 Series IP Phones with Cisco Unified Communications UC320W
Enter: To do this:
*96 Page an extension or
paging group.
*98 Perform a blind transfer.
Cisco SPA501G provides an interactive voice response menu. You can enter
options and receive information about the phone and its operation.
To access the IVR:
Press .
Enter the IVR option by pressing the numbers on the keypad.
Press .
#
Follow the instructions from the IVR to enter any other required information.
Notes
You will be prompted on the screen (or with
a tone on Cisco SPA301 and Cisco
SPA501G). Enter an extension or a phone
number. For an outbound call, include the
dialing prefix required to get an outside line,
as well as any long-distance prefix required
for your phone service. (No dialing prefix is
required on a shared line.)
This feature is active until you disable it.
Note: If a phone is not set up to auto-answer
pages, the call will ring as a normal voice
call.
You will be prompted on the screen (or with
a tone on Cisco SPA301 and Cisco
SPA501G). Enter an extension or a phone
number. For an outbound call, include the
dialing prefix required to get an outside line,
as well as any long-distance prefix required
for your phone service. (No dialing prefix is
required on a shared line.) This feature is
active until you disable it.
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